Alturo Lounge in Malvern

20 Bellevue Terrace, Malvern WR14 4PZ, United Kingdom

★★★★☆
(251 reviews)
Categories: Restaurant Bar Breakfast restaurant British restaurant Cafe Family restaurant Gluten-free restaurant Vegan restaurant Vegetarian restaurant

About

Our Lounge is a home from home, offering delicious food and drinks, all day, on your doorstep. We exist to bring people together and our unique atmosphere changes hour by hour with each new wave of customers. We are proud of our Lounge and its community and our aim is simple: every customer leaves happy. If you'd like to have a closer look at our food and drinks range, see our menus - we even have our very own gluten free and vegan menu. We have board games for big and small guests, toys for the really wee ones, and even refreshment for our canine guests. Old or young, big or small - just pop along and we'll look after you!

Website
thelounges.co.uk
Address
20 Bellevue Terrace, Malvern WR14 4PZ, United Kingdom
Plus Code
4M69+HX Malvern, United Kingdom
Time Zone
Europe/London

Business Hours

Monday
9 AM–11 PM
Tuesday
9 AM–11 PM
Wednesday
Closed
Thursday
Closed
Friday
9 AM–11 PM
Saturday
9 AM–11 PM
Sunday
9 AM–11 PM

Services

Service options
Takeaway Dine-in
Highlights
Great cocktails Great tea selection
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible seating
Offerings
Alcohol Beer Cocktails Coffee Healthy options Late-night food Small plates Spirits Vegan options Vegetarian options Wine
Dining options
Breakfast Brunch Lunch Dinner Catering Dessert
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Kids' menu
Parking
Free of charge street parking Parking
Pets
Dogs allowed

Photos

Reviews

4.4
★★★★☆
251 reviews

Most Mentioned

price (22) atmosphere (18) decor (16) choice (15) tapas (12) cocktails (10) dog (10) qr code (7) gluten free (7) the menu (7)
5 stars
161
4 stars
52
3 stars
21
2 stars
10
1 stars
7
★★★★★
December 19, 2024

Four of us met yesterday for coffee & lunch. Friendly efficient service, great food, well presented. Would recommend & visit again. It's always so relaxing to visit there.

★★★★★
October 1, 2024

I always love coming here! The food is delicious! The iced coffee is divine, and the staff are always really lovely. I've been a few times now, tried something different each time... Honestly, I can't pick a favourite, they're all delicious. I swear each time I find something else cool on the walls too.

★★★★★
September 8, 2024

Super cute place has amazing views. Very spacious and child friendly. Service and good very good quality.

★★★★★
August 17, 2024

Wonderful find, on our visit to Malvern. Me and my son 12-year-old thought the place had a cosy, quirky vibe. The food was amazing. Very wide gluten free menu, which was a treat.

★★★★
July 21, 2024

Dog friendly. Great for a coffee or for a beer and wine later in the day. Staff are always friendly and welcoming. Colouring and Easter egg activities in the holidays.

★★★★
June 18, 2024

A group of us went for lunch on a Friday. Place wasn't busy. Ordered drinks and were served quickly. The avocado smash open-faced ciabatta was tasty.

★★★★★
September 10, 2023

Love the decorations. We went to few The Lounge in other towns/cities, always found inspired by the decorations and paintings. Like the app as well, give your freedom to order whatever you want and takes time. Understand some people may prefer ‘Good Old Time’ and gave the low score, but world is developing. I guess if you want someone serves your table you can ask as well. Like the menu, not a boring pub menu, English breakfast is 8 of 10. Overall, a money worthwhile place.

★★★★
July 27, 2023

Great new addition to Malvern. Huge variety of different seating options. Food took over half an hour to arrive as it was busy, but it was very tasty. Lovely views from the seating near the front. Good accessibility and lots of space.

★★★★★
Local Guide
December 15, 2024

Nice place friendly staff had a good English breakfast and a pot of tea would return again.

★★
December 1, 2024

The service is very poor and the food is served slowly.

★★★★★
Local Guide
December 1, 2024

Dietary requirements were not an issue. However, due to the busyness of the tune we went, we had to wait awhile for our food. Staff were pleasant and attentive.

★★★★★
Local Guide
November 22, 2024

Came here last year a little while after it had opened, it was great then and just as good now, maybe a little bit busier. Shame they didnt have any IPAs on at the time, but the food and drinks were great.

★★★★★
Local Guide
November 22, 2024

So first of all, the place is very spacious and really nicely decorated. There are several areas with different broad themes where the tables, chairs, and walls, floors and ceilings vary. When its quieter you have a great choice of places to sit. The menu is also broad, and website has a great allergy filter and info. Staff were great with allergies, and friendly as well though on Sunday there was a bit of a queue to order. I had the halloumi burger which to me didnt have much flavour beyond the chilli jam in it and wasnt totally filling, but I tasted some of a flatbread and we agreed that was fantastic. Even without being too keen on the burger I wanted to go back the next day and try something else. Monday I had very little wait to order, plus the staff remembered me and my allergy. That time I got the bang bang cauliflower and tried the squash orzo, both were very delicious and filling. They took slightly longer to arrive but not an unreasonable time. For dessert we shared the chocolate sundae that came free with the Monday offer, again tasted great. So Id definitely go again! Dietary restrictions: Gluten free options on menu too, and allergy info on website

★★★★★
Local Guide
November 22, 2024

Great atmosphere and good drinks

★★★★★
November 22, 2024

Lovely food. Staff are so welcoming and pleasant . Only the second time here but will definitely return again soon. Vegetarian options: Good choice of food to suit anyone

★★★★★
Local Guide
October 22, 2024

Use Alturo regularly. Great atmosphere, quirky decor and decent menu. When Georgina is on duty you always get a friendly greeting and great service.

★★★★★
Local Guide
October 22, 2024

What a nice chilled place , great food, service and good prices.

★★★★★
Local Guide
October 22, 2024

Great for my mums 80th. They ordered in the dessert she likes in advance.

★★★★★
October 22, 2024

Lovely food but dirty glasses. Had 2 replaced but had to take third back to bar too.

★★★★★
Local Guide
October 22, 2024

I love lounges, never disappointed. Lovely food, staff and atmosphere.

★★★★★
Local Guide
October 22, 2024

Avocado smash, for the win! Ive eaten this dish a lot, in different parts of the world and this version wins hands down, for me. Husband liked the large plate for the big breakfast, as it separated the food items and the baked beans in the cup meant no sauce seeping into other ingredients. Cruisy soundtrack, chilled atmosphere. Well be back.

★★★★★
October 22, 2024

Brilliant for gluten free options. A whole menu to choose from. Staff really helpful and food that excellent quality. Very reasonable prices too. Will return. Dietary restrictions: Gluten free menu

★★★★★
Local Guide
October 22, 2024

Absolutely stunning venue , Atmosphere and food complimented by amazing staff thank you lydia and team

★★★★★
Local Guide
September 22, 2024

Nice find. Its bigger than you think too. Quirky interior. Their breakfasts are served all day. Find yourself a table and order at the bar. Food came out quickly and was well cooked. Would recommend.

★★★★★
Local Guide
September 22, 2024

Great place for lunch well cooked pub food.

★★★★★
Local Guide
September 22, 2024

Always good especially for those with dietary restrictions! The meal has a flag in it! Dietary restrictions: Gluten

★★★★★
Local Guide
September 22, 2024

This is my regular spot whenever Im in the area, the food is always gorgeous. High quality, incredible flavours and reasonably priced. 10/10 recommend. Great options for different diets too e.g. pescetarian, veggie and vegan.

★★★★
Local Guide
September 22, 2024

Went for breakfast and thay did manage to burn our pancakes but did replace them very quickly. Very good vegan vegetarian and gluten-free menu lovely atmosphere much bigger place than it looks will definitely be going back again Dietary restrictions: Had a whole separate menu for dietary requirements

★★★★★
Local Guide
September 22, 2024

A very beautiful place decorated in a quirky style, plenty of space between tables every staff member is friendly. Went in to have a breakfast but ended up having something else instead when i saw they have a gluten free options there is alot to choose from on there menu for everone and different drinks hot and cold alcohol non alcohol cocktails milk shakes it goes on. I would definitely be going back when I go back on holiday again or even drive up again for a meal there again. The food was tasty full of flavour we enjoyed our food breakfast was good too. I did take pictures, but my phone had a meltdown and lost all recent pictures sorry but if you are down there, go look and try it out for yourself. Dietary restrictions: Gluten-free menu available

★★★
Local Guide
August 22, 2024

Friendly service and comfortable seating. Food okay and a good selection of drinks.

★★★
Local Guide
August 22, 2024

Nice retreat. Bedroom was great. Lovely shower and bathroom. Staff were good and helpful.

★★★★★
August 22, 2024

Great service once you can connect to the WiFi to use the QR code to order. Very good food

★★★★
Local Guide
August 22, 2024

This place is fantastic. It shouldnt be missed if youre visiting Malvern UK... The place is huge, but decorated perfectly. Feels like a cross of a fancy tea house and pub. Each table is unique. They have secluded couch areas. Very unique... The menu is pretty extensive and very eclectic. There were even some specific Indonesian dishes along with beers, wine, cocktails, pub food, afternoon tea items and full lunches and dinners. There was something for everyone. I had a large sundae with a beer... The service was fantastic too. Warm and friendly folks at the bar. The server who brought the food was attentive and great. They all worked as a team... This place makes me want to return to Malvern on my next trip.

★★★★★
Local Guide
August 22, 2024

Great place to pop in for a bite to eat. Order from the table via QR code or the bar. Both work well. Food is generic but nicely served and good for what it is. Food : 4/5

★★★★
Local Guide
August 22, 2024

Delicious breakfast with friendly service! Milkshales and coffee highky recommended. I love the decor and layout. Tapas portions are tiny if you consider the price though

★★★★
Local Guide
August 22, 2024

nice food good friendly staff well worth a visit

★★★★★
August 22, 2024

I regularly visit the Lounge chain in all cities and towns I visit , if there is one , I know I will get great service and atmosphere

★★★★★
Local Guide
August 22, 2024

An absolute gem of a place, I had an amazing vegetarian breakfast, too. The layout and decor is fabulous Vegetarian options: Awesome veggie breakfast and the bang bang cauliflower is lovely too

★★★★★
Local Guide
August 22, 2024

Great find, relaxed atmosphere with quirky interior. Buddha bowl was excellent, several GF options to choose from. Very reasonably priced and made it in time to enjoy 2 cocktails for £12.50.

★★★★★
Local Guide
July 22, 2024

Fabulous. Great service, Our large group was well looked after. Great atmosphere. So good to be able to choose from an extensive gluten-free menu. Thank you Dietary restrictions: Its just brilliant to have so many gluten-free options, which makes dining out easy.. Thank you

★★★★★
Local Guide
July 22, 2024

Has occasion to have dinner here last week . Needed a dog friendly place and they were recommended and were great. Very pleasantly surprised by the quality of the food , it seems like a cafe , but the food was excellent as was the service . So good we went back there the next night to try different dishes . Cant fault it at all ... Very reasonable too in price .. highly recommended ( think the name has changed now but the recommendation stays)

★★★★
Local Guide
July 22, 2024

I find it weird having to order by app. Apart from that the food and decor are both very tasty. Dietary restrictions: Very good information and helpful staff

★★★★★
July 22, 2024

I dont usually leave reviews but I was really impressed with this place. We ordered two Big Lounge Breakfasts and two Iced French Vanilla Lattes, the food was clearly high quality, cooked to perfection, the vibe was really relaxed and comfortable and the hostess was what put the icing on the cake - lovely lady with short hair I didnt get her name but she was so bubbly and had time for every single person and paid so much attention detail. The whole experience was just perfect.

★★★★★
Local Guide
July 22, 2024

Great place for good range of glutten free food.

★★★★★
Local Guide
July 22, 2024

Very nice Tapas and relaxing

★★★★★
Local Guide
July 22, 2024

Nice food. The place was a bit random. Random pictures on the wall, random chairs and tables....but all together was good. The service was a bit slow, and caothick...2 of us finished the starter while 4 of us still waiting. And that was the situation with the main and the dessert as well. Food

★★★★★
Local Guide
July 22, 2024

Love it here. Friendly staff, interesting decor and lovely food. Great value too.

★★★★★
July 22, 2024

Absolutely amazing food, first time I had ever tried tapas , wont be the last. Staff were great, amazing service. Thank you.

★★★★★
Local Guide
June 22, 2024

A reliably great place to meet friends and family for good food.

★★★★★
June 22, 2024

I was served by Olivia this evening, very attentive and friendly! Was easy to talk to and answered all the questions with a smile. The food was brilliant despite not being too expensive. Will be back again

★★★★★
Local Guide
June 22, 2024

First time in and found it to be very good.

★★★
June 22, 2024

Food took over 70 minutes to arrive for a table of 4. Food is great and the vibes are nice but service is wildly unhelpful and giving generally negative vibes.

★★
June 22, 2024

Food took literally 70 mins to come? Staff are lazy & just incompetent. Ask for a drink 3 times without ice.. all drinks came with ice? Like seriously? Waste of time

★★★★
Local Guide
June 22, 2024

Good food but lost stars due to 15 minute wait to get drinks after ordering via the QR code web page. Perhaps its a one off. Food

★★★★★
Local Guide
June 22, 2024

This chain is wonderful where ever you visit them.

★★★★★
June 22, 2024

Great food served in friendly way by Imelda. We had a very quick and tasty dish and loved it. Thanks we will be back soon.

★★★★
June 22, 2024

Interesting, varied menu, with several tasty options for visitors from Planet Vegetaria.

★★★★★
Local Guide
June 22, 2024

We went for lunch and the food was great! The place is an eclectic mix of design and very cosy and interesting. Really reasonable prices as well. Loved it.

★★★★
Local Guide
June 22, 2024

Nicely decorated interior of the place takes you back in time, i ordered the burger, the portion was not big but delicious. Dog friendly. Spacious....

★★★★★
Local Guide
June 22, 2024

A really chilled and spacious venue with great food for a good price. Parking: Free parking on the street outside for 1 hour during the day. The area is busy though so you may end up in the car park behind the Unicorn pub or further along the Worcester Road.

★★★★
May 22, 2024

Order on the QR code as it s quicker than queuing. You can t book for parties under 6 people and parties over require £5 per person deposit. Can get quite busy so expect to wait for a table in the evening. Breakfast and mid morning no issue. Breakfast nice, reasonably priced and tasty. Evening food expensive for what you get. Burger, chips and coleslaw about £15. Some if the staff are amazing, friendly, attentive and chatty but one or two act like they d rather be anywhere but there. Great decor, clean and tidy. Parking: On street parking if there is any, pay and display behind the Unicorn pub but limited spaces. Recommend parking at Waitrose which is free for two hours and walking up the hill.

★★★★★
Local Guide
May 22, 2024

Sharing menu, cosy interior! Worth a visit.

★★★★★
Local Guide
May 22, 2024

Excellent! Do wish they did chai lattes, though!

★★
Local Guide
May 22, 2024

Tried alcohol free drinks! Its highly overpriced, the quality not great at all wrt the price. Not worth it!

★★★★★
May 22, 2024

Yummy food and beautiful atmosphere and furnishings. Nice vegetarian selection!

★★★★★
May 22, 2024

I come here often and food is always delicious. Friendly staff and lovely atmosphere.

★★★★★
Local Guide
May 22, 2024

Lovely food and service

★★★★★
Local Guide
April 22, 2024

We were a large group of 23 when we came here. Having pre booked, we were disappointed to find we had been given the lounge area at the back, which wasnt good for eating. But once we spoke to the manager, the problem was quickly rectified, and they managed to sort us out a long table for us to use. Theres a great choice on the menu with something for everyone! Our food came pretty quickly despite it being extremely busy! My Buddha bowl was delicious and really healthy. All the staff were amazing and really made our night!

April 22, 2024

Just rubbish. Been twice now and the first time was average at best. We gave it a second chance and my god what a mistake that was. Dirty tables, lack of service, food thrown onto the tables when they serve you and food is ridiculously over priced. Can not see this place being around for long.

★★★★
Local Guide
April 22, 2024

Good coffee and pastries

★★★★
Local Guide
April 22, 2024

Wide menu

★★★★★
Local Guide
April 22, 2024

In line with the others in the Lounge chain, the staff here were particularly friendly though which made having lunch here a great experience. Tony only complaint is there was an odd chemical smell, maybe the cleaner they use? But you soon didn t notice it anymore and it certainly wasn t bad enough to take a star off.

★★★★★
April 22, 2024

Fantastic - it wont replace our regular lunch cafe due to the price however its certainly worth it when you fancy something a bit nicer in a restaurant thats been well designed to give such a lovely atmosphere.

★★★★★
Local Guide
April 22, 2024

Love the TAPAS Menu for light Lunchtime Sharing!

★★★★
Local Guide
April 22, 2024

Popped in for lunch post camping as we could take the dog, food was great, lovily burger and a chiabatta, reasonably priced, would return. 8/10

★★★★★
March 22, 2024

Very cool spot, only dropped in for a quick coffee but the place is super cool, loads of space and nice environment to be too. Service was polite and the coffee was good

★★★★★
Local Guide
March 22, 2024

Never had a bad meal/ get-together here. Service is great, even better that you can order by phone too.

★★★★
March 22, 2024

Lovely food - we had a variety and it was all delicious. Staff were friendly and helpful (didnt have much interaction as ordered through app). Only comment would just be a preference as bill auto added tips for service at the start. But we hadnt actually received a service at that point!

★★★★★
March 22, 2024

Lovely evening meal, great food, lovely decor & really friendly staff that go out of their way to help, will definitely come back

★★★
Local Guide
March 22, 2024

Food is average.

★★★★★
Local Guide
March 22, 2024

Brilliant lounge restaurant, the menu and staff at all of these are great.

★★★★★
Local Guide
March 22, 2024

Large party without reservation but made very welcome. Place was very busy but no issues with making up a larger table. Menu is large and varied. Everything we chose was good. Childrens meals were good.

★★★★
Local Guide
February 22, 2024

Food was lovely but service was very slow.

★★★★★
Local Guide
February 22, 2024

Super quick, friendly staff and great tasting food.

★★★
Local Guide
February 22, 2024

Even though this place has been open a while now in my home town I hadnt tried it out until tonight so I thought we should give it a go. First impressions nice place like the decor and the staff are very pleasant. Drinks were good nice wine and my friends enjoyed the beer selection. The food (mainly tapas) very disappointing i hate to say it but Ive had better in wetherspoons the chicken wings especially tasted like they had been hanging around calamari was flat greasy. Cant say ill rush back for food but maybe a drink.

February 22, 2024

Terrible! Barely a few small pieces of chicken on the souvlaki. Skimping is not acceptable for a main!

★★★★
Local Guide
February 22, 2024

Quirky decor, good service, nice cocktails

★★★★★
Local Guide
February 22, 2024

Brilliant food choices, taste, service and environment. Extensive menu choices including veggie, vegan and g/f. Well recommended.

★★★★★
Local Guide
January 22, 2024

Loved it. We have a brilliant version in Wimborne and this one is just as good. We loved our meals and drinks. Well be back next time we are in Malvern.

Local Guide
January 22, 2024

The food is over priced and very poor quality. On three occasions the burgers have been served cold, the halloumi fries are not fries. Theyre more like halloumi goujons. I have given this place a few tries to see if the food quality was a one off but seems consistently of a poor standard. I will not be returning

★★★★★
Local Guide
January 22, 2024

Have been 4 times now. Everytime is great!

★★★
Local Guide
January 22, 2024

Is OK. Overall walking in the old Prezzo is no more, and the place has been pleasantly refurbished warmly and quirky with plenty to look at. There is an extensive menu, and similar sized vegan and separate GF menu. The staff were friendly on the whole, especially the manager who was a gent. The team lacked professionalism on the whole, which could be more experience or the vibe, and very casual, hair down etc. Couldnt tell who were team or who were customers. Overall it was just OK. Its not an occasion meal kind of place. They were quick to rectify any issues with the order and the meals were served quickly but were OK at best. Thank you but we wont be back to eat, maybe for a beer though....

★★★★★
January 22, 2024

First time out after cancer surgery, our good neighbours took us out for a coffee. Atmosphere is delightful, staff were ultra helpful and the menu looks superb. We will revisit as soon as we are able and comment again.

★★★★★
January 22, 2024

Tapas was great and a good selection of drinks, nice place and service was good.

★★★★★
January 22, 2024

Excellent burgers, very very good salad. Good service from the staff. Dog friendly!

★★★★★
January 22, 2024

We visited England from Australia and struggled to find good coffee until we visited Ben at Alturo Lounge. The coffee is outstanding and the tapas were delish. Amazing friendly service and a welcoming vibe. We can t wait to visit again next time we are in town. Food

★★★★★
January 22, 2024

Haven t had a bad meal. Every single meal we have there is absolutely lovely! Service is a bad lackluster but I suppose that s the way it s meant to be, chilled. Love it there!

★★★★★
December 22, 2023

Great place to visit! If you want food, coffee or a cocktail in Malvern it s definitely the place to go. Lovely atmosphere, attentive friendly staff & tasty food!

★★★★★
Local Guide
December 22, 2023

Absolutely Brilliant to finally have this open in Malvern. A breath of fresh air for the Town! We went tonight and had the amazing Tapas! Very tasty and very good value. Brilliant Atmosphere and we cant wait to visit in the day times with our Doggies. Well done Lounges and to there new General Manager a fabulous opening

★★★★★
Local Guide
December 22, 2023

Came here with a friend for her birthday and it was brilliant. Attentive and friendly staff, excellent food and a warm atmosphere. Perfect for dining out or a drink. Has cafe/restaurant vibes and you can order online for table service or at the bar Vegetarian options: Great selection of food light bites, breakfast and main meals served all day

★★★★★
December 22, 2023

Visited Alturo Malvern last Friday and had a steak and burger. Food was lovely and the service too! Very impressed! went the next day for coffee and equally good. Great asset to Malvern. Dietary restrictions: good choice

★★★
Local Guide
December 22, 2023

Visited here last Friday night. The food ordering app was a bit clunky and slow to load with network speed issues. It was quicker to go to the bar. The food was excellent and the best burger Ive had in a while. Slightly disappointed by the price and quantity of the add ons 3 onion rings for additional £2.15, especially with a cheaper competitor just up the road. Food did take a while to arrive, but it wasnt a problem. Itt was not particularly busy, so Id hate to find out how long the wait would be when busy. We also had to ask for the table to be cleared after eating. The only other slight criticism was the courtesy check was way too quick, Food had only just arrived when we were asked. The staff were friendly and helpful when we asked for things

★★
Local Guide
December 22, 2023

App did not work. Unfortunately this restaurant does not have waiters or waitresses who come and take your order like in the good old days lol. Instead you have to use your smartphone (if you have one) and use a QR code (if you know how to do these things) to visit the website and view a menu before ordering via the app. My partner could not access the app at all. Instead she was directed to some kind of network access page which wanted her to input her name address etc. I have no idea what all this was about. I managed to use the app although it was slow. We selected our food and then went to the drinks section of the menu and then the app simply froze. I got a white screen of death and i could not go back or refresh the site. That was 15 mins wasted so im sad to say we got up and left. I didnt fancy queing at the bar after spending 15 mins mucking about online. Nor should i really have to in a restaurant. I would have prefered if someone just took my order the normal way. The place looked nice and had a good atmos. But we were a bit annoyed after the app fiasco so didnt fancy staying after that.

★★
Local Guide
December 22, 2023

Ordered the souvlaki flatbread, was served stone cold. Sent it back, waited 20 minutes and it came back still stone cold. Left most of it, table still had not been cleared an hour after those members of our party who enjoyed edible food had finished their meals Bottled lager was warm. All in all, a pretty dire experience. Awful.

★★★★★
December 22, 2023

Cozy club +1

★★★★
December 22, 2023

Food was excellent however not informed of waiting time for food or that no steak until we went up to order food.

★★★★★
Local Guide
December 22, 2023

Fantastic value for money, great service all round and loved our evening meal!! Perfectly cooked mains and amazing desserts and cocktails. Atmosphere is brilliant and would highly recommend to all!!

★★★
Local Guide
December 22, 2023

Food was okay, not bad. I had a flatbread grilled chicken souvlike which was decent overall but served cold and had maybe just 5 or 6 tiny bits of chicken, i expected more chicken on it as I ended up eating just bread and some sauces in the end. great ambience, good place to chill and have some drinks!

★★★★★
Local Guide
December 22, 2023

Lovely food well presented nice atmosphere Vegetarian options: Good selection of vegetarian and vegan food plus gluten free Food : 5/5 |

★★★★
Local Guide
December 22, 2023

Very nice

★★★★★
Local Guide
December 22, 2023

Great meal here last night. Lovely food and atmosphere. Recommended

★★★
December 22, 2023

I was pretty excited about this coming to malvern as had some good experiences at the one in Tewkesbury. Although the two times Ive eaten here the burgers were cold, as if they had been sat around for a quite a while. Still feel its a good addition to malvern although some quality control on the food is definitely necessary, possible just teething problems as its new though.

★★★★★
December 22, 2023

Lovely place! India was our server and very welcoming + friendly. Music is quite loud in a few corners of the restaurant, but theres lots of quieter spaces to sit. Beautiful decoration and lots of space to sit.

★★★★★
December 22, 2023

Excellent veggie breakfast and top-notch coffee. Good tunes as well!

★★★
December 22, 2023

Disappointing food. The Biriani bowl didnt seem to contain any jackfruit nor red pepper. The steak was too chewy.

★★★★
December 22, 2023

A bit dark inside but lunch was excellent, food delicious snd service was great - even provided us with a takeaway meal. A great place for a non-fancy meal.

★★★★
Local Guide
December 22, 2023

Kid-friendliness: Kids menu, drinks and games. Food

★★★★★
Local Guide
December 22, 2023

A lovely place, and dogs allowed

★★★★★
December 22, 2023

3rd visit. Highly recommend :-)

★★★★★
Local Guide
December 22, 2023

Huge place with fabulous decor. Sat alone on stool by window overlooking Malvern Priory, enjoying a juicy steak. Tiny gripe was food wasnt enough, though I was very hungry! Bar service was chatty and fun. Lovely lady greeted me on arrival too.

★★★★★
Local Guide
December 22, 2023

Had a lovely afternoon eating tapas and having a glass of wine on Wednesday with my sister. We missed the tapas deal, which is on Tuesdays only = 3 tapas and a glass of house wine for £12.50, but we will know for next time we visit. Dog friendly restaurant. Lovely food. They cater for allergies. Will definitely be back

★★★★
Local Guide
December 22, 2023

Great, well laid out venue, especially like the coffee bistro area in the middle with the fountain. Good staff. Food is good and varies from visit to visit, this is my 4th visit here and the Chicken in my Twisted Chicken Club was dry and burnt was more annoyed that I was charged over £3 for THREE onion rings on a previous visit. Cocktails are good and aid in enjoying the food. Although waited over half an hour for some shots, So asked for a refund. Can recommend the Tapas. The shortage of staff allows the tables to sit full of empty plates and glasses which reduces the options of where you can sit, Just over 40 minutes for the table next to our party to be cleared. Like other reviews table wasnt cleared, sat staring at the aftermath of our dinner for over 30 minutes.

★★★★★
Local Guide
December 22, 2023

Huge venue with plenty of seating inside. Tasty food and great cocktails. Can order via QR code or at the bar

★★★★★
December 22, 2023

Amazing service, amazing staff, amazing atmosphere, amazing food. Would definitely come back!

★★★
Local Guide
December 22, 2023

Ordered out drinks and they took an age to be served.I had a beef burger meal and I must say I was surprised as to the quality.I cannot remember what my wife and daughter meal was but they were pleased with the food. What I found annoying that the restaurant was not full but it was early (5.30pm) and the sound levels were elevated. Would we visit again is the real question and in due consideration the answer is yes. Dietary restrictions: Its a catch 22 position because trace elements can always be found in ingredients of drinks and food. I must say that the manager was obliging and did his best to alay my concerns but as he says not all ingredients are shown or known. Wheelchair accessibility: Wheel chair entrance is satisfactory.

★★★★
Local Guide
December 22, 2023

Kid-friendliness: Kids menu. Kids drawing/colouring. Kids corner with games in the centre of the restaurant. Food

★★★★★
December 22, 2023

Ordered triple pancakes and bacon and it came warm and tasted very nice. Toilet facilities were very good and the atmosphere was very warm and the service was excellent

★★★★★
Local Guide
December 22, 2023

Only had tea/coffee to try it out, comfortable, nice decor. Need to revisit to sample food. Service

Local Guide
December 22, 2023

When we walked in it looks lovely, really light bright and comfortable, love the deco. However there is no service, you find your table and order at the bar and go pay there so we didnt like that. Both our foods were over salty and garlic bread couldnt taste garlic only salt. Would not go back.

★★
Local Guide
December 22, 2023

My food was good, eggs benedict, but others in the group liked theirs less. Service friendly but hated having to get some of it myself (water, ordering at the bar).

★★★★
Local Guide
December 22, 2023

Attentive & friendly staff, the food was pretty good, we shared some tapas. Nice cocktails & decent wine. Good spot to have in Malvern

★★★★★
Local Guide
December 22, 2023

Really nice place, lots of seating available though there was a queue when we left so shows that its really popular. Staff were very friendly and food was to a really good standard.

★★★★
Local Guide
December 22, 2023

Interesting setup and decor, as on other Lounge locations, very varied menu, good service, good food, reasonable prices

★★★★★
December 22, 2023

Fantastic, welcoming and dog friendly place with great choice of food and drinks! Cool, spacious and pleasant, which was well appreciated on a hot summer day! Thank you for looking after us! p.s. Do not look for a better place for coffee! Food

★★★★
Local Guide
December 22, 2023

The food is high quality and for the quality the food prices are OK. The drinks are unapropriately expensive (easily the most expensive in Malvern) and this somewhat spoils the experience. Once you have eaten you tend not to hang about and have another drink

★★★★★
Local Guide
December 22, 2023

Love Alturo Lounge, great food, nice staff, amazing decor, good prices.

★★★★
Local Guide
December 22, 2023

We liked the food, decor and the friendly staff, however one of us received the wrong main and also the wrong tonic! We also waited quite a while for our desserts to arrive and paid the same price for a 2nd gin even though we had it without a tonic /mixer.

★★★★★
Local Guide
December 22, 2023

We love a Lounge and this one is probably the biggest one I ve been in. Beautiful decor as usual and friendly staff.

★★★★★
December 22, 2023

A mix of interesting decor, varied menu and good service makes this a great place for food in Malvern.

December 22, 2023

Discrimination against autistic people, boss has an alpha complex wouldnt recommend after this horrible experience

★★★★★
Local Guide
December 22, 2023

Absolutely % recommend this place they cater for all dietary needs. My husband is Celiac, and the food was amazing and prepared away from traditional food. Every time we come to Malvern, we will be back. A massive thank you, guys, until next time x

★★★★
Local Guide
December 22, 2023

Very good friendly staff, and good food

★★★
Local Guide
December 22, 2023

The sound system is tinny and slightly distorted, it made it difficult to communicate with my companion. Also the pricing is confusing for the Tuesday offer of £12.50 for 3 tapas and a free glass of wine, I asked for one non alcoholic IPA too, and ended up paying 2.40 more than I should have. And then met by some round the houses explanation that I should have read the small print, total rubbish. Saying that, I did enjoy the food.

★★★★★
Local Guide
December 22, 2023

Fantastic

★★★★★
Local Guide
December 22, 2023

Food delicious. Chose tiffin option to sample food. All very very tasty Food

★★★
Local Guide
December 22, 2023

Greated at door,however when I went bar was ignored for a few minutes. Expensive & weird decor. Not alot of choice on draught. OK but not our thing

★★★★★
Local Guide
December 22, 2023

A1

★★★★★
December 22, 2023

Dinner with the grandchildren so good to find a place with a varied menu everyone enjoyed

★★★★★
Local Guide
December 22, 2023

Had a lovely mushrooms chicken dish here with a group of 7. Music is a bit loud, but food is good.

★★★★
Local Guide
December 22, 2023

For Malvern its interesting and different, weve been a few times now and had great food to nice food. You can tell they get busy sometimes.

★★★
December 22, 2023

Walked in the store with the phone dialling, nothing was ringing. They forgot part of my order and cannot be contacted by phone. I had full understanding of them being busy on a Saturday night, and happily waited the 40 mins. The manager, who I ve seen and spoke to maybe 4 times didn t even apologise that I had to walk back to get the missing part of my order. After frequently taking my friend and family to this place, and recommending it.. I won t be for the time being. The staff admitted they don t answer the phone even though they know people are ringing. I feel like a clown for hyping this place up and to be treated like an afterthought for collecting my meal. Edit: tucking into the missing fries now. They were microwaved.

★★★★
Local Guide
December 22, 2023

Great menu with lots of vegan and gluten free options. Huge place so quiet in the week and not all cocktails were available or milkshakes but food quick and lovely. Dog friendly too. Food : 5/5

★★★★
Local Guide
December 22, 2023

A vast restaurant which just keeps on going back and back. Really nice vibe with original decor and literally dozens of paintings throughout. Highly recommend for the interior design alone. We had Sunday breakfast which was pretty good too. Super efficient and professional staff.

★★
December 22, 2023

Nice decor, great view out the front window. But I understand why they ask you to pay before you get the food. 10 meals all tepid, other than bringing food to the table, there was no service to speak of. Really disappointed. Back to The Cosy Club for us. Far better experience all round. Food

★★
Local Guide
December 22, 2023

Not a real restaurant - it s more like a buy your own food with your phone like Wetherspoons. Pay as you go. Nice quirky interior and quite fun, good drinks but the food distinctly average and my own meal terrible. Staff quite nice and do their best. But I won t go there to eat again.

★★★★★
December 22, 2023

Best thing about this place is the food. Incredible food for a bar/cafe. Definitely exceeded my expectations. Nailed the taste of each cuisine from different continent

★★
December 22, 2023

The food we had was not the best, cold and not very appetising to look at. We changed one dish and were not given any apology or asked if everything was ok, which it wasnt really. Such a shame as the place its self is lovely, the staff are friendly , we regular visit for dinks and this was our fist time eating there, it will be the last. Comon guys, kick it up a notch for Malvern!

★★★★★
Local Guide
December 22, 2023

Impressive service. Food & drinks began arriving within a few minutes of placing an order online from the table. The menu was extensive, and had items Id not seen before. So a good way to explore new food combos. We went in around 3pm on a Friday, and so wasnt surprised it was not too busy.

★★★★
Local Guide
December 22, 2023

Overall a good place for a small gathering... For a lounge the drinks ordering system can be improved... Food

★★★
Local Guide
December 22, 2023

Walked in and barely acknowledged, waited to be seated but wasn t, went and seated myself, went up to the bar to order and again, not acknowledged, even with a be with you in a second . It was super quiet. Went off the idea and left. Shame.

★★★★
December 22, 2023

I had the gluten free breakfast. Good quality ingredients and really tasty. I liked being able to order through the app and had a lot of gluten free alternatives to choose from which not too many places offer. Drinks took about 10 minutes but the food shortly followed. Price point I think is about right for Malvern - approx £15 for a drink and breakfast. Dietary restrictions: Good gluten free menu, more variety than most!

★★★★★
December 22, 2023

Lovely food, definitely be returning

December 22, 2023

Very slow service through lack of staff. Training minimal as don t know who was next,, should be a big part of training, looking up, acknowledging customers, making eye contact, not helped by customers not knowing bar etiquette, but a well trained bar person would ALWAYS KNOW who s next! Poor

★★★★
Local Guide
December 22, 2023

Popped in for lunch. It was very nice.

★★★★★
Local Guide
December 22, 2023

Have visited a couple of times recently with my partner and its just such a lovely place to dine, great food, good drinks, lovely atmosphere. The cherry on top is the staff, theyve all been absolutely lovely, would highly recommend.

★★★★
Local Guide
December 22, 2023

A pleasant experience, where you order at the bar or from a QR code. Ordering was easy enough from the QR code my main issue was all the food comes together. There s no starters and mains. Which meant some food had cooled while eating others. That said, the food was tasty and portions reasonable. The price was also fair for what we had. I would have no problem eating here again.