Mary Brown's Chicken in Maple Ridge

22709 Lougheed Hwy. #470, Maple Ridge, BC V2X 2V5, Canada

★★★★☆
(174 reviews)
Categories: Chicken restaurant Family restaurant

About

Our mouth-watering Signature Chicken is made from whole, fresh, local Canada Grade A chicken, hand cut and hand breaded in every store. Our Taters are cut and prepared by hand too, starting with real, whole potatoes grown by Canadian farmers. Even MB’s Coleslaw is handcrafted in-store from fresh cabbage and fresh carrots!

Website
marybrowns.com
Address
22709 Lougheed Hwy. #470, Maple Ridge, BC V2X 2V5, Canada
Plus Code
6C85+W6 Maple Ridge, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
11 AM–9 PM
Tuesday
11 AM–9 PM
Wednesday
11 AM–9 PM
Thursday
11 AM–9 PM
Friday
11 AM–9 PM
Saturday
11 AM–10 PM
Sunday
11 AM–10 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Dining options
Lunch Dinner Dessert
Amenities
Toilets
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

$Mary Brown's Chicken
22709 Lougheed Hwy. #470, Maple Ridge, BC V2X 2V5, Canada

Reviews

3.6
★★★★☆
174 reviews

Most Mentioned

price (15) chicken sandwich (14) gravy (10) bun (6) spicy (6) dinner (6) brownies (5) wings (5) coleslaw (5) macaroni salad (3)
5 stars
91
4 stars
19
3 stars
13
2 stars
10
1 stars
41
★★
December 8, 2024

Very disappointed ordered a regular chicken sandwich about 2 - 3 weeks ago and when I got home they had given me the spicy chicken sandwich which I could not eat. I phoned and the employee tolde no problem next time I ordered I would get a free sandwich. Well I just phoned to get my free sandwich and the employee tolde there was nothing written down so I was S.O.L. well that's a great way to lose my business and I will make sure to tell everyone I know not to go there. And I know a lot of people.

★★★★★
October 16, 2024

I had a great time dining at Mary Brown! The food was delicious and freshly prepared. I ordered the chicken sandwich and 2 pieces of chicken, and it was perfectly cooked with great flavor. The service was fast and friendly, which made the whole experience even better. The staff were attentive, and the restaurant was clean and well-maintained

★★★★★
September 19, 2024

Popped in tonight for a small snack and decided the wings looked a treat. After being greeted with a warm smile, I got into a short discussion about the different wing flavours on offer. The nice young lady said her favourite was definitely the new “Swicy” one - a cross between sweet and spicy. She was right; the wings with that sauce were delicious. Great service, lovely, very clean restaurant and no annoying germ-ridden key attached to a shoe-horn needed to use their very clean washrooms. Will go back for more for sure. Great place for a quick snack.

★★★★★
August 31, 2024

Pleasant experience at this Mary Brown’s location, customer service was great! Our favs were the chicken pop-ins and the k-crunch burger. The chicken was juicy and fresh, cannot wait to come back and try the other items on the menu.

August 25, 2024

A big Mary Brown’s fan here, never ordered from this Mary Brown’s, and the food was very much below quality. The mashed potatoes were dry and looked like crumpled flour chunks, and there was no gravy in there at all. The chicken was alright, but i’m so ruined by their mashed potatoes performance tonight because their mashed potatoes are usually smooth, flavourful and the best. First time ordering, would not order again.

★★★★
July 24, 2024

Good chicken 🍗 I had Korean burger and it was good but it tasted better without the pickles.🥒

★★
April 6, 2024

Just picked up the 3 pc chicken tenders combo and a spicy mayo big Mary. They could’ve done much better on the batter as you can see. The big Mary has 2 pcs of tenders or something. No Louisiana sauce in the store. The girl was super nice but this place is typically lacking attention to food and presentation. It wasn’t busy either. Sad representation. And I love Me some mary browns. 🙁

August 21, 2022

I will start off by saying that the customer service we received was excellent. just pleasant. The quality of the food however was a whole other experience. My husband ordered a chicken breast on the side which was $4.00 i have attached a picture of what the "chicken breast" looked like. This was not a chicken breast. And to charge a customer $4.00 for that is a complete rip off. I specifically asked foe no pickles because i dislike pickles with a passion so i make sure that i let them know. As you can see in the receipt it says no pickles but my chicken sandwich had pickles. Plenty. The tator tots were cold. We were eating in the parking lot and they were cold yet we waited at least 15 min. To get out meal which is no problem if the quality of foof is good. This was such a disappointment and we will not be wasting our money here again oe the new one you are getting ready to open in pitt meadows. I hope whoever is reading this reviews takes this feedback serious because you are a brand new bussiness and having so much negative feedback is not good. Do better. A year later let me add more. I emailed you guys and no one ever got back to me. My husband decided to give you guys a try again and this time it was even worst. You had 2 guys working there looking really dirty. His nails had dirt under them and he was all greasy. I really don't know how you guys stay in business. Literally ripping people off. You guys suck. Literally the worst place ever!

December 15, 2024

I just had the worst encounter with the the girl at the till didnt get her name because she was so rude I just walked out.. yeah yeah now you know I wont be coming back..

★★★★★
December 8, 2024

Very pleasing environment and hospitality is very good

★★★★
December 8, 2024

Great personalities, great environment plus awesome food

Local Guide
December 8, 2024

I had to change my 5-star review to a 1-star because this place has gone way downhill. The last time I was here, they were serving up some of the best chicken strips I ve ever had. But today? What a joke. I spent almost $30 for a 5-strip combo and a couple of pies. The strips, if you can even call them that, were bone-dry and so tiny they might as well be called nuggets. On top of that, there were maybe six taters in the box. I m still a little hangry after eating that sad excuse for a meal. Mary Brown s Maple Ridge, you really need to get it together. What I was just served was an embarrassment, and it s a huge letdown compared to what you used to deliver. Definitely not impressed.

December 1, 2024

Went in for take out. Forgot half my order, so I went back to get the rest. Then drove home and realized that non of my sauces are in the bag. Maybe the guy taking orders at the front shouldn t be wearing headphones while working and should pay attention. This is the 2nd time it s happened with same guy.

December 1, 2024

My friend and I thought we would try the $4.99 Monday Marys chicken burger. First of all the tables were filthy, we had to ask someone to clean a table so we could sit down. The chicken burgers were horrible, soggy bun, hard chicken, my friend could not finish hers. The fries were good but this is Mary Browns CHICKEN!

November 22, 2024

I ordered a 3 piece meal got no spoon to eat my cold claw no napkins no ketchup

★★★★★
Local Guide
October 22, 2024

New wings just added to the menu, got give a try. Turned out it was good. Highly recommended.

★★★★★
October 22, 2024

the best chicken sandwich! i would totally come back for more!

★★★★★
October 22, 2024

I went to Mary Browns to order big Mary combo I never try Mary Browns in my life but it was so delicious and the staff is super friendly.. love to visit again..

★★
Local Guide
October 22, 2024

Should change the MR location name to Mary Brown people. I ve gone in twice and both times all the staff were East Indians Speaking Punjab. Both times I was not acknowledge and I walked out. Not gonna try a third time thanks.

★★★★★
October 22, 2024

Very welcoming environment and their food quality getting more better with days

October 22, 2024

Food was horrible.

★★★★★
Local Guide
October 22, 2024

Excellent food great service better than KFC..

★★★★★
Local Guide
September 22, 2024

Service was friendly and made it an enjoyable experience. Food was flavorful and filling. Yha ks for the good food and fun time ordering with my son

September 22, 2024

Creepy men hitting on my gf. We just want our food. So gross. Making women uncomfortable good job guys! Maybe find a dating site Bet I get no response

★★★★★
September 22, 2024

The food is very good & fresh .. the service was great as well . The man working the counter was very friendly and personable .

★★★★★
Local Guide
September 22, 2024

Delicious food

★★★★★
September 22, 2024

Hands down, some of the best food I ve had recently! They use the freshest ingredients and make sure each dish is done the right way. The tenders was especially memorable. Must try! Soni is very kind, absolute gentleman and really kind, gave me the best customer service, highly recommended coming here!

★★★★★
August 22, 2024

Guy working behind the cash register was super friendly and provided overly good customer service, for what is normally expected at a fast food place, refreshing

Local Guide
August 22, 2024

Ordered the chicken sandwich. It was really dried out and had a tough layer that I had to rip through on the first bite. Quite gross. Took it back and was told it was normal??? but they did make another one. The second one.... same experience, dried out and tasted like old fryer oil. Not sure why this location seems to be particularly bad. Im totally over Mary Browns now.

★★★★★
Local Guide
August 22, 2024

We ordered delivery for family event..chicken very fresh juicy but nit greasy and skin crispy..we were very happy. The coleslaw was much better then KFC. I would pass on the spicy macaroni salad.

★★★★★
Local Guide
August 22, 2024

Great service and best chicken sandwich in Maple Ridge

★★★★★
July 22, 2024

Been coming here since they opened, always friendly service and fresh food and good atmosphere.

★★★★★
June 22, 2024

We love Mary Browns chicken. The kids love it so much. The Maple Ridge branch has also got very friendly staff. Soni will go out of his way to ensure you have a nice experience and service. Thank you so much x

June 22, 2024

No hand washing or gloves worn before preparing the food by the lady working the front. She had just handled cash and change from the previous customer.

★★★★★
Local Guide
June 22, 2024

I just had a really good experience at the Mary Browns at Valley Fair mall. I ordered some chicken Poppins like I normally do and when the gentleman brought it out to me he apologized and said that he would be bringing me a remake of the order because it didnt meet their standards. The issue was a lot of what was in the order was just batter without chicken. I feel like a lot of other places would have just served that to me and made it my problem not theirs. I really appreciate the extra effort that they went to to make sure that I had a good meal at their establishment.

★★★★★
June 22, 2024

The food was so tasty and I recommend it to my every colleague. The service was amazing, thanks to the whole team of Mary Browns s Lougheed Highway. Thanks to the team Rahul, Nidhi and Guri. Food

June 22, 2024

I picked up the Buffalo Chicken sandwich with tenders, gravy and a biscuit. I had a 5 min drive home and when I opened the sandwich I couldn t believe how soggy & flat the bun was dripping in sauces, can t understand why they don t take some pride in the products they are providing for good money. Not only was the whole meal not exactly hot but this is now back to back times I ve been disappointed with the Maple Ridge branch and I will never give them a chance again to mess up a dinner for me ever again as I m done with Mary Browns.

★★★★★
May 22, 2024

Staff, especially Sonali, is so polite and friendly Food is delicious. I like this place. I recommend it to everyone. Food : 5/5

★★★★★
Local Guide
May 22, 2024

Fast service, consistent quality

May 22, 2024

Paid for and picked up an order of 4 pcs and found out when I got home there were only 3 pcs! Now I have to spend my time and gas to get the missing piece! Or I get a free piece the next time I order! Free?! I already paid for it! Is my time and money not worth anything? aaarrggghh! Follow up: Mary Browns posted a response to my review asking for details to follow up. I sent them details but never heard back from them. So if you read their response to a negative revue where it sounds like they will address or at least respond, know that at least in my case they did not.

Local Guide
May 22, 2024

Update tried to come back here and give it a second chance however was that such a terrible idea the lady was very rude who served us at the front while I was trying to get my kids order they sat down and she asked us for a receipt we had explained we were waiting to find out what the kids wanted to eat and she was extremely rude about it I had asked for a Pepsi Zero as thats what it showed in the combo I had ordered however they explained they dont carry Pepsi Zero isnt that false advertisement pretty sure it is then there were three people in the back the one lady to the Cook started scratching his head itching it while he was making our order how are we supposed to know if he has lice or dandruff or something that was absolutely disgusting when I had said something that that is not food safe she gave me a dirty look and walked away then the other lady in the back just sat there staring at me for the last 15 minutes and made it so uncomfortable this will 100% be the last time we ever set foot in here I highly suggest these people retaking their food safe course because its currently very disturbing We ordered 3 Nashville sandwich combos 2 large chicken poppin combos 2 kids meal poppins The lady bagged everything in the same bag with the Nashville chicken sandwiches at the bottom They were completely squished and literally thrown together the taters were soggy When we opened our Nashville sandwiches all 3 of them were completely Soggy to the point where they physically fell apart the buns The chicken itself was missing most of its batter and super soggy When I called to ask to speak to a manager the woman said there was no manager around 430 pm I said is there a way that I can come back and bring you these 3 sandwiches and get 3 new ones made the woman then replied to me no she cannot authorize that I said well then can I come and get a refund and ren you the food back she also said no she wasnt allowed to do that Spending $92 You would think that they would care a little bit more Noone has gotten back to me still

May 22, 2024

Terrible food and extremely overpriced. Chicken is so greasy that it sprays as you eat it. Washrooms were disgusting and the staff was hanging out with their friends at a nearby table being loud and obnoxious.

★★★
Local Guide
May 22, 2024

Another Fried Chichen. Nothing special.

★★★★★
April 22, 2024

The food was good the server was patient And kind

★★★★★
April 22, 2024

Served from Rahul Soni nice and friendly person. Food very nice. The Taters, And the chicken Very clean and friendly atmosphere. I ll be going there again well done Mary Browns Parking: Mall parking

★★★★★
April 22, 2024

Great customer service and everything was clean and delicious and we were able to feed the whole big family

★★★★★
April 22, 2024

Awesome customer experience by the employees... the people working here are so friendly by nature... was an awesome experience ever...

★★★★★
April 22, 2024

Delicious food

★★★★★
Local Guide
April 22, 2024

Super pleasant and accomodation staff! Food was on point and served at a timely manner. Potato wedges couldve been a tiny bit more crispy, but still no bad at all. Would recommend!

★★★★★
April 22, 2024

I really enjoyed of feeling very welcome to this place and having really delicious meal there . Even the manager gave me a coupon to get my next meal free from there.

★★★★★
April 22, 2024

Excellent service from all the staff especially Rahul! Great food tasty, crunchy chicken, mouth watering actually. Took food for take out so did not eat there but the restaurant looked clean and comfortable benches and chairs. Will order from them again without hesitation!

★★★★★
March 22, 2024

Great customer experience friendly staff and good service.

★★★★★
March 22, 2024

Good Mary brown s location always hot and fresh food with great staff

★★★★★
March 22, 2024

Great customer service :)

★★★★★
March 22, 2024

Excellent service that Soni provides me, very attentive and friendly! Thanks

★★★★★
March 22, 2024

Tasty Food and friendly staff. The place was clean too My daughters and I had enjoyed our snack time here. Thank you :) Food

★★★★★
February 22, 2024

Excellent service, staff greets me with nice smile. Food is really high quality and price is really fair. Also the washroom is really clean.

★★★★★
February 22, 2024

I love MB s Chicken! I got the Big Mary combo and it was really tasty and the service was, as usual, quite friendly :) will be back soon

★★★★
Local Guide
February 22, 2024

Food was good, chicken crispy. Good price for quality of the foods.

★★★★★
February 22, 2024

Their food is good, clean place, and nice people. Overall great quick chicken restaurant. Food

★★★★
Local Guide
January 22, 2024

Good place to get crispy chicken

Local Guide
January 22, 2024

You really have to try hard to get a bad review out of me but this is one of them. First time trying it and came in for the $4.99 Big Mary sandwich. They had not one of them. I didn t really care as I m tired, but two other customers were upset about it. So I tried the Mini Mary s instead. They were not bad tasting at all, but a sloppy mess thrown inside of a bag. The brown gravy and the potato wedges were good and nothing to complain about. The worst: I got the tater and twist combo two pc. One bite into the chicken and immediately had slime all over my mouth and the smell of fish. It was so bizarre to experience and that is why it went straight to the trash and I do not want any compensation, refund, or apology from Mary Browns. I just can t ever imagine someone letting that leave the line. Then there was the simple .99¢ biscuit. All around the edges was normal but one bite in the center and it was like biting a rock. I guess it s hardened flour but either way I might bring that back to them so they don t think I m crazy for writing this review. The chicken stays in the trash. Absolutely disgusting. *The cashier was friendly to chat with and there were a couple things that were not bad. But I definitely do not recommend eating here. Popeyes, KFC, and Brownies all are light years better. Sorry for the bad review but people gotta know.

★★★★★
January 22, 2024

The employee food and atmosphere was a 10/10 and the employee Rahul was very kind and reminded me to get sauces Parking: Lots of spots Kid-friendliness: Alot Im a kid Wheelchair accessibility: Cant say Im not in a wheelchair

★★★★★
January 22, 2024

Marybrown Rahul soni is very friendly, we had a wonderful time in his store.

★★★★★
January 22, 2024

Great service. Love the big Mary burger

★★★★★
January 22, 2024

Rahul (Soni) delivered an outstanding experience at Mary Browns Chicken today. His unparalleled friendliness and warm welcome created an exceptionally positive atmosphere. Rahuls commitment to extraordinary customer service sets him apart as a true gem at this company. We thoroughly enjoyed our delicious chicken and potato wedges. Thanks Rahul, we will be back soon!

★★★★★
December 22, 2023

great food 12/10

★★★★★
December 22, 2023

Love the food here! Fills you up and the staff are so friendly. Definitely coming back again.

★★★★★
December 22, 2023

My homie Bartholomew works here thank you Mary browns for giving him prosperous times and wealth

★★★★★
Local Guide
December 22, 2023

Mary Browns chicken always hits the right spot!

★★★★
Local Guide
December 22, 2023

Got take out, quick service food was good friendly staff

★★★★★
Local Guide
December 22, 2023

Amazing food. This will be one of our number one choices when deciding what to eat for biz meetings. Thank you!

★★★★
Local Guide
December 22, 2023

The chicken sandwiches are very tasty and they are not cheap with the size of the chicken in the sandwich.

★★★★★
Local Guide
December 22, 2023

Fried chicken was crispy and juicy, also delicious too

Local Guide
December 22, 2023

Just another Canadian failure storey Just tried for the first and will be the last time ever... So first of all NO free drink just offered a soda cans that was hot NO WATER you have to buy to drink with your meal NO ice AND NO STRAW NO CUP !!! Chicken is below average just like the once you buy at save on foods with some seasoning salt that is it. NOT crispy at all.. Colslw taste better Wages was ok but like any wages you buy any were No bisket Price is way too much for they offer Nothing compares to Church chicken or even Popeyes NEVER AGAIN.

December 22, 2023

I come to Mary browns 1-2 times a week with my friend during lunch because we go to Thomas Haney. I get the same thing every time, a buffalo chicken wrap and every single time it s been so good until today. I got to Mary browns and it was busier than usual then I ordered my food waited 20 minutes for it (which is fine I m not worried about that)but when I got my wrap, the package felt cold right away - a little weird considering it s normally hot to the point I have to let it cool down before I eat, then I opened it and the wrap is doused in the sauce, the sauce is all over the tortilla AND the wrapper. I take a bite and it s very cold. Sauce absolutely everywhere and the tortilla is soggy and cold when I brought it to the person at cash she said it s supposed to be like that even tho I know very well it s not because I come often and never eaten something so atrocious there. She also said she would make me a new one but it would take ANOTHER 20 minutes and I couldn t wait that long considering I had to catch a bus back to school. Not happy with the service whatsoever. I ate it because I spent $15 on it but I m pretty annoyed and won t be coming back.

★★
December 22, 2023

I always eat here but it was a little busy today and I waited 20 minutes for food (which I m not complaining about) I just expected if it took a little longer it would be good quality I got it and usually the bun is warm and the burger is warm but this time the entire top bun was wet so I just took of the top bun and ate it like that because I was in a rush but I expect better quality I won t be coming back

Local Guide
December 22, 2023

We didnt even eat. We waited at the till for service and we ended up walking out. There was only 1 other couple waiting for their food and 2 people in the back cooking. Tried to take out.

★★★★
Local Guide
December 22, 2023

Great chicken

★★★
Local Guide
December 22, 2023

It was ok . I wish they had told us how long of a wait was before we paid an order for our food.

Local Guide
December 22, 2023

Wow...unbelievable. $25 for grilled chicken sandwich, poutine, small coleslaw and a sidekick. Chicken extremely dry, veggies old and soggy, poutine lacked any gravy & too much cheese...just disappointing. I strongly recommended Popeyes instead.

★★★★★
Local Guide
December 22, 2023

Tasty chicken.

★★★
December 22, 2023

The Big Mary was crunchy and good, but fully disappointed in my three piece chicken dinner. The chicken was undercooked and soggy . Sorry KFC had you on this !!

★★
Local Guide
December 22, 2023

Free delivery for $1.49. Great price but not free.

★★★★★
December 22, 2023

I picked up chicken last night and it s probably the best takeout chicken I ve had. Loved the coating and it was very moist. All the side dishes were excellent also.

★★★★★
December 22, 2023

The ladies on the night shift are spectacular. Thanks so much for making my first time at Mary Browns magical. Xo

December 22, 2023

This place doesnt give the tips to their staff !!! disgusting behavior, dont have a tip jar if its not gonna go to your staff

★★★★
Local Guide
December 22, 2023

Service was fast and food was still warm when I got home 10 mins later

Local Guide
December 22, 2023

Went there last night and now suffering from food poisoning...Can you cook the chicken so its not pink?

★★★
Local Guide
December 22, 2023

2ND EDIT: I have frequented this establishment in the recent weeks and have found the quality and presentation had gotten better and more organized. Therefore I have changed my rating from a 1 to 3. EDIT: as per the response to this review, I had emailed them and still have not received an email back. Totally unprofessional and highly recommend you avoid this establishment if you re looking for a quality meal there are plenty of other options. What a joke Not too sure what to make of this.. waited 15 minutes for this bun soaked burger that I can t even hold

★★★
Local Guide
December 22, 2023

No dark chicken pieces and under staffed on labours day. But the staff was trying.

★★★★
Local Guide
December 22, 2023

Clean and organized lot of free parking in a good location.

December 22, 2023

Closing time online indicates 10pm, went to get dinner just before 9pm Thursday night was told they are closed. They need to get their timing right.

★★★★
Local Guide
December 22, 2023

Great chicken burger. Not big on the macaroni salad. Clean restaurant but was so cold inside.

★★★★★
Local Guide
December 22, 2023

Such a nice staff, let us order literally a minute before closing and gave us some Halloween candy too!

December 22, 2023

I sat there for 20 minutes they completely forgot my meal or something complete trash service the young men behind the counter wer just bad at there job and didnt care to be there

★★★★★
Local Guide
December 22, 2023

I got a chicken sandwich meal the only gross thing was the pickle on top of the bun. Pickles dont belong in chicken sandwiches I dont understand it made the top of the bun soggy. But overall the taters were really good and the sandwich minus the pickle was delicious. Would go back for the sandwich. I go here often I still dont understand anything about why there is a pickle on top. Kid-friendliness: They offer a kids sandwich with taters.

December 22, 2023

Was so excited when the pitt meadows location opened last year....unfortunately the service and quality of food dropped off quickly....excited about the opening of Popeyes chicken @ 80th and Scott road

★★★★★
December 22, 2023

Mary Browns Chicken in Maple Ridge offers an outstanding dining experience. From the spotless and inviting store to the warm and helpful staff, the atmosphere is welcoming. The chicken is a true delight flavorful, crispy, and tender. The diverse menu showcases a commitment to quality. The well-maintained dining area ensures a comfortable mealtime. Its an ideal place to relax and enjoy delicious food with family. Mary Browns Chicken goes beyond expectations, excelling in cleanliness, hospitality, and food quality. Highly recommended for a memorable dining experience in Maple Ridge. Im eagerly anticipating my next visit to savor more of their exceptional offerings.

★★
December 22, 2023

Chicken was greasy and lacked flavour. Fries had flavour but were soggy. Too expensive. Try popeyes, much better food. Service however was very good.

★★★★
December 22, 2023

I like this place! The only thing I have tasted was chicken strips, fries, taters, and a biscuit so I don t have much to say about food. The service is always quite polite and I like the variety of drinks!

★★★★★
December 22, 2023

I loved the special dressing

★★★
Local Guide
December 22, 2023

To much sauce.

★★★★★
Local Guide
December 22, 2022

Glad to have another good lunch spot opening up in Valley Fair. Food is good, place is clean, staff is friendly. Cheers :)

Local Guide
December 22, 2022

Hearing all the raves about Mary browns hubby and I decided to check it out. Went to maple ridge location. First impression, very clean and was busy. Recieved our order very quickly, service good...LOTS of staff...like 10 plus! Menu small. We ordered the 4 piece meal. Comes with 4 pieces Chicken, side salad and small fries and a drink....$16. Got home to eat. Chicken pieces very small one was basically all bone no meat. Coleslaw was mushy , gross, Fries decent. Gravy good. Would I eat there again...NO ! Expensive for what you get, which isnt much. Would I recommend Mary Browns?? NO. Brownies Chicken only place to go for quality always delicious.

★★★★★
December 22, 2022

Wedges, popcorn chicken, big Mary sandwich and taquitos get our stamp of approval. Very friendly staff too.

★★★★
Local Guide
December 22, 2022

Ordered 9pc combo with fries and slaw. Ordered online for pick up - it was hot and ready when I arrived. Chicken was moist and juicy. Ordered 2 bonus pieces to try the spicy - it was SPICY Bonus gravy for the fries - liked it Parking: Parking easy in the mall Wheelchair accessibility: Ground level - easily accessible

★★★
December 22, 2022

We ordered the 9-piece combo take out this afternoon. Everything was not hot at all (barely warm) when we got home even though our house was only 5min away from the place. The chicken was not juicy at all. The spicy ones didn t have much tatse, and the spicy powder was not spread evenly. The fries were soft and didn t taste fresh. The service was fast and that was it. Back to Brownies I guess.

★★★★★
December 22, 2022

Best legs in town!

★★★★★
December 22, 2022

Literally the greatest place Ive ever been to. All the cooks are so great at their jobs especially James probably the greatest cook of all time

Local Guide
December 22, 2022

I DO NOT RECOMMEND EATING HERE. If I could give it less than one star I would... I got the three tiniest pieces of what I assume is chicken as a 3 piece combo. How they expect this to feed anyone is beyond me. Not to mention the fries are soggy and not really hot even though I live 8 minutes away from the restaurant. My fiancée opens up her poutine to what is essentially gravy with a small bit of fries and cheese curds mixed in... Not to mention the wrap she got had tiny bits of chicken swimming in sauce, which just wasnt edible. All of this not to mention when they originally gave me food they gave me someone elses order which I hope they threw out after I touched it and went through it. If the service was better I would understand, but this was absolutely garbage. I will add they were busy, but for 6pm on a Tuesday afternoon you should have the staff to support a dinner rush. First and last time I will be visiting this occasion for at least a very long time. I DO NOT RECOMMEND EATING HERE.

Local Guide
December 22, 2022

Went to the Maple Ridge location since it just opened up. Had basically like 6-7 staff. Went up to the counter to try and order. There was no greeting or anything. The best part was that in trying to order the chicken, was told they don t have anymore chicken. And it was only 6pm. They only had burgers and fries left. No apologies at all. The staff could at least put a sign or inform customers of such. I ve emailed the head office experience department for this first impression. Utterly disappointing. Franchisee should be doing a serious customer service training for front line staff. Coming from a hospitality background, this place is seriously lacking in it.

December 22, 2022

i will not recommend this place to anyone no. me and my husband were very excited to for new branch and we went there yesterday,,, we ordered spicy chicken pieces,,, they were expensive and the quality was too low and barely chicken pieces mostly pieces were just robs n bones covered with crisp,,, really disappointed we paid too much money for this,,, poor quality n very expensive,,, altleat serve what we pay for .

★★★★
Local Guide
December 22, 2022

Had family over, and got some chicken with fries, gravy. Very good but a little high in price. I will go again. Way better than KFC

December 22, 2022

Definitely go here if you want to wait 20 minutes for a single chicken sandwich then be told you will have to wait another 20 minutes when you are on a 30 minute lunch break. Clowns

★★★
December 22, 2022

Good food but waited like 25 minutes for mini chicken sandwiches

★★★★★
December 22, 2022

Very delicious. Friendly environment

★★★★★
Local Guide
December 22, 2022

The buffalo chicken burger is soooo good. Ive gone twice and it was perfect each time. Popcorn chicken is really good and Ive tried 4 of their 6 sauces and all good.

★★★★★
Local Guide
December 22, 2022

Staff are friendly and helpful. Orders always come up quickly even when theyre busy. Portions are generous. Dining area always looks very clean. So glad to have MBs in our neighbourhood!

December 22, 2022

What a circus. No staff member had a clue what was going on. Had to wait a large amount of time to get a simple meal for one. Extremely tiny sides, probably wont return.

December 22, 2022

We ordered dinner through skip the dishes and when it arrived we were not given the dipping sauces ordered or the second strawberry pie we paid for. When I called to advise of the mistake, they admitted it was their mistake snd all they offered was for us to drive there to pick up another pie. I had already paid for the pie and for the delivery. Terrible customer service. I will not be ordering from here again if this is how they deal with their mistakes.

Local Guide
December 22, 2022

Run terribly right now. Growing pains. Staff had no idea what s going on. Maybe wait a few months

★★★★
December 22, 2022

Great food, I ordered the 3 piece and a small taters poutine. The chicken i got was very juicy, a bit soggy however the chicken was very big, guess i was the lucky. The best gravy is at mary browns but I got alot of gravy for a small poutine haha. Cheese curds were really good and all the food i ordered filled me up. Definently coming here next time

★★★★★
December 22, 2022

they were really nice and the food tasted amazing

★★★★★
December 22, 2022

Went there and ordered their Poutine, the staff member Zoe that served me was exceptionally polite and friendly. The food was hot and fresh and killed mc Donald s poutine ! For only being open for about a month I would say they are on the right track!

Local Guide
December 22, 2022

Chicken pretty good but staff are undertrained and make too many mistakes. Bought the 13 piece feast special. Side I chose was summer corn salad. Also ordered the loaded poutine. Ordered through the app. App told me my order was ready by 550PM but it actually wasn t ready till 6. When I got home. The side was not summer corn salad, but macaroni salad. Pies were supposed to be strawberry bug we received apple. Did not receive the free swag offer. These are small things and small mistakes but the big mistake was I did not receive the poutine at all. So my 2 item dinner had a total of 7 mistakes. No poutine, 4 apple pies, salad, swag. Not impressed and the chicken wasn t as good as other places so I likely will just stick with Brownies or Popeyes.

★★★★★
December 22, 2022

First time trying Mary Browns chicken as Ive been seeing this restaurant everywhere lately. I went to this location, the staff is friendly, got the Big Mary Monday; the burger itself was tasty.

Local Guide
December 22, 2022

I ordered online for certain time.I went to the store on my pitch up time .The front person told me it will be ready in 15 minutes. I went to london drug.I came back after 20 minutes. I asked about my order.They were all confused .They didnt know which one was my order.They asked me to wait more.After long time,my order was ready.bad service.They didnt even offered any compensation or store credit.

★★★★★
Local Guide
December 22, 2022

Not sure why people have rated this so low. Loved the food and the lady at the till was so nice and helpful. She even gave us free dipping sauce! Will certainly be back.

★★★★★
Local Guide
December 22, 2022

Have been to this location quite a few times and always get great food. The fries are crispy and go great with the gravy! The chicken is tasty and perfectly cooked every time.

★★
December 22, 2022

The chicken is too salty, there is no flavor in the chicken, I had other mary browns at other locations and it was better.

★★★★★
Local Guide
December 22, 2022

Food was very tasty and reasonable Parking: Lots of parking available

★★★★★
December 22, 2022

My first visit here. Was very pleased with my 2 piece meal. Fries were very good and still hot and crisp. The chicken pieces were good size and not greasy. The staff were very friendly. Looking forward to the new location in Pitt Meadows closer to my home.

December 22, 2022

Tried this place near closing time and was very pleasantly surprised with the chicken, even though it was almost closing time nobody in the restaurant this was better than the best day ever at brownies chicken or Popeyes Louisiana... The quality of the chicken was noteworthy

★★★★★
December 22, 2022

Food was great and the customer service from sakshi was amazing! I highly recommend :)

★★
Local Guide
December 22, 2022

Poutine is good, but the chicken is too salty.....cant eat!

★★
December 22, 2022

Taters and chicken was both dried out. I wouldn t recommend this location unfortunately.

★★★★★
December 22, 2022

best drumstick in town

Local Guide
December 22, 2022

I ordered the new honey barbecue chicken. Was told smallest was 6 pieces. Did not want combo. I was taken by surprise when I saw the pkg. How can 6 pieces fit in that box? 4 pieces of wings and 2 pieces of chicken breast. If I wanted wings I would have ordered just wings, totally not worth the price. There is not an ounce of honey or BBQ flavour. Taste like some dried spice rubbed on and fried. By far, the worst BBQ chicken! Parking: Maple Ridge

Local Guide
December 22, 2022

I have to say I was so excited to have Mary Browns come to Ridge. I waited a few months before ordering to let them work out any issues. That being said, I have never been so disappointed with this franchise in all my life. I have enjoyed their delicious meals for over a decade now. I ordered a 18 piece meal and was excited to share with the company we had from out of town. Needless to say I should have went up the street to the shut down KFC and scrounged chicken off of the floor. The chicken was tasteless and skin wouldn t stick to the chicken. The taters also flavourless and hard as a rock. This was supposedly made fresh as I had to wait over 30 minutes while they made my order. The total was almost $90 which I normally don t have a problem paying. I reached out to customer service and was asked to provide a receipt, which I produced. It s been almost 2 months and have yet to hear back. I have held off writing this review to wait for their response but obviously not happening. I know that all of their orders aren t like this and I m sure their are people with positive experiences. I m just stating my personal experience for everyone s knowledge. Take the time and drive to Popeyes in Poco if you want great chicken and superb customer service

December 22, 2022

We ordered 18 peice feast and asked for 2 coleslaws. They even repeated the order saying 2 coleslaws. We get home and no coleslaw. Calling the store is of no use because the outgoing message says they are not taking calls. Must be too many complaints coming in.

★★★★★
December 22, 2022

great food! The customer service was very good.

★★★★★
December 22, 2022

Mary browns is one of my favourite chicken joints and when I heard about this location opening up I was pleasantly surprised Kid-friendliness: The staff were amazing most being teenagers, they did and excellent job at providing amazing food and fast service.

★★★
Local Guide
December 22, 2022

I love MB chicken in a location but this one . It was soaked in oil and I had stomach issues after .

★★★★★
December 22, 2022

Great service & great food

★★★★★
December 22, 2022

The food was very fresh with high quality! The service was fantastic and staff was very nice and friendly! Definitely will come back again!

★★★★★
December 22, 2022

Highly recommend Mary Browns, the food quality is always excellent, the chicken is incredibly fresh and hot. Ive been to this specific location about 5 times since opening, each time I recieved great service and food. Plus the staff are friendly which is always a plus.

★★★★★
December 22, 2022

Love dark meat 4 piece combo. Great value!

★★★★★
December 22, 2022

Great food and great staff!