20811 Lougheed Hwy., Maple Ridge, BC V2X 2R2, Canada
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
Today my wife and I attended A&W west Lougheed , I proceeded to tell the attended I had a coupon for two teen burger combos .at the price of 18.99 . when we got home I looked at the receipt and saw the attended charged us for two single combos at 13.99 each , there are no coupons for single teens, so I guess she did not even use our coupon. our meal should have cost us about $29 this would consist of two teen combos 18.99 , up grade one fry to onion rings $ 180, and two teen patties for the pups at $5.98 . We were charged 37.96, with the coupon. We are two old pensioners and can not afford to have such mistakes to occur . We will be very careful from now on, when ordering drive through at A&W .Please be careful and check your receipt before you leave the parking lot.
Mushroom mama and chicken burgers were good. I did a mobile order and they didn’t add the cheese on my chicken burger. Fries and rings were good. All good was warm for a change.
So welcoming clean and bright. Staff are a DELIGHT and caring. Not your average fast food place - way above and beyond. Special thx to Elishba for connecting with me and making me feel welcome
We went on Oct 5th for a quick dinner between soccer games. The cashier was amazing (I wish I got her name). She was super helpful when my daughter wanted to order a build your own burger as hers has a few dietary restrictions and wanted to order herself. Service with a smile the entire time. At the end she made a point to give both kids root beer sucker's even though they are young teens and not little kids. It was such a nice treatment we are not used to in fast food. The restaurant was clean and had a great set up for getting food and where to put dishes after.
Classic A&W with friendly staff featuring a small outdoor seating area in front. We really enjoyed the crispy chicken buger.
Really fresh toppings on the burger having an included a tomato, lettuce and onions on a teen burger. I don't remember getting all that before. The fries were nice and hot and the gravy was good.
Came here for a quick lunch and wow, this fast food restaurant has by far the best service... Especially considering it was free root beer day. The general manager walked around and encouraged the kids to grab coloring sheets and even offered to bring to us if they didn't want to walk to other side of restaurant.... Wow. I've been to much fancier places and forced to give tips out with much less service and smiles! Great job!
A&W has always been a dine out spot we looked forward to as it had been consistently good food. Unfortunately, after decades of dining at A&W quality has deteriorated which, was punctuated with our most recent experience extremely disappointing . We ordered a Mama burger and Burger buddy. Surprisingly the size of burger were the same yet the Mama burger was $7 vs $4 for the Burger buddy. This sadly was not the worst of it; the Mama burger was almost completely absent of the condiments… This is certainly not the standard or pride that A&W underpins its advertising on…?
We ordered 7 veg burgers for takeout. And poutine they made it so quick. Very good staff and kind. Vegetarian options: Nice. Everything good.
Did the drive through for breakfast, fast, friendly service
Dont go to this a&w. Bad service and average food at way too high prices
Parking: No problem of parking Wheelchair accessibility: I have been eating there for many years and I always find the foods were very well prepared and enjoyable.The place were always clean and tidy .People there were very friendly and helpful. I Never have to wait a long time for my orders. I must say under the leadership Elisha the shop is well look after and you will never be disappointed. I found it is the best place to have my A&W burger and supper cold root beer. I must say it is the best Burger place in low Mainland B.C.
Needs to be cleaned more, couldnt find a clean table
Elshba at the Lougheed location near 207th provides the best customer service at the location.
Elishba has absolutely incredible service. Will definitely be back.
Drive thru lady was very friendly and polite, the breakfast was
The food was all hot! Thats a first for fast food in a long time.
Good service and good food
I took my daughter for an evening snack as we had a coupon for 2 Chubby Chicken burgers but we told they ran out of the chicken patties so they could do the Cruncher but no coupon. We just got one.
Try to rip me off at the drive thru by only giving me a single mozza burger instead of a double that I paid for.
DO NOT EAT AT THIS LOCATION (208 block in Maple Ridge, BC) IF YOU HAVE FOOD ALLERGIES! Went in to order 09/13/2024 and ordered a Teen Burger, no onions, and clarified this is a food allergy. Got my order to go, took a big bite, the thing was loaded with a giant pile of onions. Called & was offered another burger if I returned. No thank you. Dietary restrictions: This location is not safe for food allergies.
Got all the way home and was missing part of my order. Call and spoke with Cormoa I believe that was her name very nice. She apologized several times. Then took my name and said
I was so impressed with this location. The cashiers were super nice and helpful and brought me my order even though it was to go. The restaurant is super clean and has a hand washing station where you get your drinks.
This location has never disappointed me.
The manager went above and beyond to make me a burger that was not listed anymore in their menu. Amazing service.
We were so happy to try the Whistle Dog again. No taste and the texture was like plastic. Over salted fries/onion rings. I am sad that the quality of A&W has gone down while their prices go up. Unsatisfactory experience.
Super friendly and kind
Bad experience, reception and dealing was not good. Beyond meat burger was served cold. Items not fully explained to new comers.
The coffee & muffin were great!
Great breakfast sandwich
Love the burgers when I stop between jobs. Staffs friendly and service is quick.. my pit stop spot..
Worst service
Mama burger is best always
Its still my favorite place for coffee and closet thing to an organic egg sandwich!
Decent location nothing crazy, prefer the one on main ST in north van
Better service than a few other a&w I have been
Food was good, little pricier than other fast food places. At least it has real cheddar on their burgers. Good breakfast sandwich.
As usual foods always good. Service is good but they had fans blowing cold air and it was really cold outside. That was only negative thing. Maybe they had some issues with the heating system other than that recommend this a&w
Wow this A&W was great! Service was friendly, not stingy with water, young guy running drive through was really nice. So rare now. Thanks guys
This location was better than any location Ive been to its in an odd location in my opinion however the staff is more friendly than Im used yo and the building is designed very interesting and really well laid out. I very much enjoyed my visit there and definitely go to this location more often thank you
Very friendly and kind
This place seemed pretty new and renovated, although a little noisy, but thats what you get at fast food restaurants
I only ever go for their apple pies but this time we were starving and with the snow decided it was best to only make one stop and get home. We got chicken strips a bacon burger and onion rings, all of which were hotter than ANYTHING weve had at other major competitors in the last 6months. Wheelchair accessibility: Wheelchair accessibility is great
Nice and clean..quick service with excellent fast food..
Food was reasonably good. Environment was being cleaned. Staff was kind, but maybe a bit stressed.
We tried their promo breakfast egg and sausage croissant sandwich. Found it dry. Price $6.29 is way too high. Suggest you pass on it. Parking space Plenty of parking
Nice place
Vegetarian options: Only the beyond meat burgers Food
Has comfy seats.
Best looking and most importantly tasting burger place around and it is really clean everywhere inside and friendly staff.
Pretty much always bad service. Forgetting parts of the order. Not picking up the phone when I call to complain or return my calls when I leave a message. Food nearly always cold. Whats wrong with this place? 3 years ago this place was run smoothly.
Team is very friendly and the food is hot and fresh. Burger and
Great service quick and delicious one of the better a&ws Ive been
Absolute horrible customer service from this place. Food is subpar but is to be expected from a fast food restaurant. If you are vegan or vegetarian: I DO NOT RECOMMEND THIS PLACE, THEY WILL GET YOUR ORDER WRONG AND THEN BLAME YOU FOR IT. Disgusting.
Thank you. I love the new resturaunts that allow for dishes and hand cleaning up front.
Just wish the staff were a little more upbeat. Often hard to crack a smile. I feel as though im bothering the staff at this location. Still I prefer this location over others because service is faster.
I really like the service
My new fav A & W. Clean restaurant, comfy seating with a hand washing station - not in the washroom. Nice! Food was hot, fresh and very tasty. I recommend this A&W to all my friends and family. I will return - sooner if the prices come down. Food
As always, this location has friendly welcoming staff. Food is consistently good.
You know what to expect here
Consistent a&w experience.
Great A&W, Beyond burgers were hot and fresh same with the fries and root beer. One of the best Ive been to yet!
Best a&w around, fresh every time.
Clean. Fast service
Best A&W Ive been too. Staff was excellent, food was hot and tasted delicious.
Love beyond burger
Best Beyond Meat Burgers!!
They pre make too many burger patties. When you get your burger, the patty is cold. Also poutine is usually half empty. A&W is getting expensive and the quality and freshness is not up to standard sometimes. If our food was actually hot, we would come here more often. If you want a good HOT burger head down the road to FATBURGER.
Meh
I told to the Manager, while she was cleaning the counter, how surprised I was to seeing a friendly atmosphere and beautiful spontaneous smiles from the staff. Ive never seen that in a fast food restaurant in a Saturday evening. Kudos to all of Maple Ridge A&W staff
I recently fell in love with the burgers here, they are delicious
For some reason this place looses the ability to multitask after a certain time. Sat at the speaker for over 5 mins waiting to give an order after the car ahead of me made theirs.. nothing.. guess they can only make food or take orders but not both. Definitely not worth going to if there is even 1 car ahead of you after 2 am.
I ve bought burgers here several times and the vegetables are always fresh. The food is delicious and hot. A&W also has the best breakfast.
Friendly staff, the most exuberant and fully energized of any staff in Maple Ridge.
I like A&W better than some others. Seem to use fresher crisp lettuce, and just tastes better.
Doesn t understand the word Vegan . Won t ever come back to this location. Vegetarian options: They have options. Dietary restrictions: They have the options. But don t seem to care enough to follow through. I didn t ask for cheese, yet they put it on my burger.
Burgers are great!
i love the root beer, the girl working at the counter told me that this is their exclusive drinking.
Slow as sin. No matter what the time is.
Perfect for a cheap fresh breakfast along with friendly service.
Very poor service, unfriendly staff. Dont even acknowledge customers waiting
Good food, the grandkids love it here
Food was cold and NO ice they say they dont have ice for ur pop when u order wut is that about
Yam fries every day before the Maple Ridge Rock Festival!!
Nicest a and w Ive been to! So fast and clean restaurant.
I love this location. Its in a convenient place and I always stop here either during lunch or on the way home from work and the service has always been very fast. The staff have always been happy and smiley whenever I have been there. The restaurant is always spotless. Even the parking lot is always spotless for the most part. The owner of this location takes very good care of the store.
The place was filthy. Terrible service
Noor took our order and was so polite and efficient. Service with a smile! It really blew my socks off when I saw a orange ram 1500 pick up truck going through the drive-through peach is the exact same colour as my beloved anw logo just dangling above this incredible sports truck what a sight for sore eyes as I head out into the woods for a weekend of camping and regrettably no A&W burgers
Don t use delivery. Ordered two combos and only got burgers. No fries or drinks. Manager told me it was not her fault. She said order comes up as combo . Instead of checking with customer she sends wrong order. Said I can come into store again one day for credit. Refused refund and said to call Uber. Won t be using this location again and just go with other locations.
The burger was delicious, the fries were okay and the drinks were good as well. Service was satisfactory.
Best place
Food was excellent and quick service as well.
Buddy burger is a cheap tasty item. Vegetarian options: Their veggie burgers taste great Food : 5/5 |
Very clean store. They employed a special needs employee to keep the customer area clean. It IS! Service with a smile, well organized and quick. Only complaint my onion rings were cold, not fresh. Food
Have done drive through 3 times and each time it has taken a very very long time so I don t know if the owner is too cheap to staff the place properly or if the workers are messing around but it is quite frustrating from the perspective of the customer.
Great as always
Had the new crunchy chubby chicken burger and my aunt had the beyond meat. Both were fresh and pipping got, absolutely delicious the only let down was they werent serving onion rings for some reason at this location so that was a disappointment
Good !!!
What can you say ? its A&W Gotta love that root beer !
The most expensive A&W on the lower Mainland Vancouver. Almost 50% more expensive All Canadian breakfast for no reason than greed...Avoid this place and dont suport this ...
Person in drive through was very kind to me.
I ordered my burger fries and gravy. Then went to sit down on the bench. There was a huge dirty tear covering most of the seat. I really didnt want to sit on it but no other benches were available. I asked the young clerk behind the counter and he said it had been there for a long time. I said let the manager know a customer complained and would like it cleaned up. At our senior group meeting this morning. I mentioned it and several others had already complained over a year ago and nothing was done.
Friendly staff Clean Food
Burgers & fries always excellent & the classic root beer never goes out of style. Thanks A&W for the coupon & best burger meat.
Sunny day Great Food Love there onion rings
Friendly service.
No customer service. We stood there for 10 min and no one said hello. One guy was busy cleaning glass and the other two were serving only drive trough. This is second time it happened to us. This time we left snd we ll never go back there again.
I like the taste of hamburgers, its kinda sour and jucy.
Yummy veg burger
Always great and fast service also good food the staff are wonderful they take really good care of your needs when in the restaurant you will have a view of the highway to watch all the cars go past while u eat so u can play games with your children like eye spy Im giving this restaurant 5 stars as Ive had a wonderful few experiences here and plan to have more great job a&w
No wait! Adequate staff working. Food was great
It has gotten over priced for fast food. Its tasty, but for a family of 4 not worth it
I enjoy the english muffin sausage egger from A&W over other fast food joints. They have no brown sugar which is weird for what they market a coffee bar.
Table service for food once we placed our order. Clean restaurant and worth the drive to go back strictly based on the above reasons.
Decent and predictable. You cant go wrong with A&W for the most part. Wish theyd bring back the Chubby Chicken buckets!
Never had an issue with this A&W branch. Good staff and burgers.
Great staff and great service
Great service staff are great. Breakfast is always so good.very clean restaurant.
Service was good and food was yummy.
Amazing burgers and delicious fries. The A&W root beer is a must have.
The Grandpa three-layer beef burger is to my liking, the fried sweet potatoes are delicious, and it s really delicious with a glass of Root beer.
They ll make you park your car in reserved spot almost every time even if nobody else is there
Friendly staff, clean and fast service
Parking: convenient
One of the best run A&Was in the FVR. Always have been impressed with the food being fresh and The customer service being top notch.
Cant beat A&Ws breakfast! Eggs and sausage! I dont eat bread(toast) so I ask for extra sausages. I give the extra sausage to my dog Princess!
I can honestly say that this was the first time I enjoyed my PaPa Burger with Fries well done... And will be back! Im picky I like my fries well done.. usually the person taking the order passes this modifier on to the cooks, and the cooks ignore the modifier.... Same thing... I open the bag, I spect it, tell them I want the fries well done and they make a face...NOT THIS A&W I asked for the fries well done, the cashier said it would take extra time... I said no problem. Fries were perfect... I felt great, went out and bought a lottery ticket. Will be back!
Always like their food. Usually wait for a special. Being older I miss their coupons.
Always great service. Very nice and kind. Prompt with fresh hot food everytime. Never screw up my meal. Hard to say about other fast food place.
Nice and clean facility and friendly service
This is my regular location as its closest to my house and unfortunately they let me down today. I usually stop here as its usually fast and almost always accurate with my order. I dont get a long lunch break or this wouldnt have been an issue... Ordered two double buddy burgers, received two singles. Labels on the drinks I was given was wrong and one of them was only 2/3rds full when I got it. And not to mention that the ordering process was very painful as the lady couldnt hear me and I had to repeat my order over 10 times, to be dissapointed as she got the order wrong. Usually they are on their game at this location, but I guess today wasnt there day...
Always Hot and Fresh when I order. I loooove sweet potato fries and they are never lacking. Also cooked properly. (Among Items lol)
Too expensive
Never been to this location but a&w always dank
Great service. I ordered two wraps and a drink from the Brew Bar. Unfortunately their machine wasn t working and making the drinks properly so I was refunded my money and given a free fountain drink. Food was great as well.
The teen burger is my favorite! Parking: They have handicap parking available. Food : 5/5 |
Diner style breakfast at a fast food chain was better than I expected.
I have found A&W to always be consistant ever since I was a young one. Here is a hint for the day, when you ask for extra Crispy onion rings the coating does not fall of as much...try it, love it.
Super clean, bright and really pleasant staff. Great place.
Very good service, super clean store and great food. We ate in and the young man that brought out our food accidentally dropped an onion ring ans within minutes he brought us an extra bag of onion rings for the mishap.
super new, super clean, super friendly, the best fast food by far, complete with real cutlery and glass!
Staff really friendly
Very good