Fatburger Maple Ridge in Maple Ridge
20395 Lougheed Hwy. #690, Maple Ridge, BC V2X 2P6, Canada
About
Fatburger is a Canadian owned and operated restaurant chain serving a variety of award winning burgers, chicken wings & tenders, chicken, veggie & turkey burgers, breakfast - all cooked to order using fresh, premium ingredients.
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This location went down hill .2 years ago the burger was thick and fries were a generous size . Now burger was thinner than McDonald's big Mac patty and hardly any sauce was a mistake spending 40 bucks , should've went to Wendy's and had deluxe. Never again
I recently dined at Fatburger, and I have to say it was a disappointing experience. The staff’s attitude was shockingly rude. From the moment I approached the counter, I was met with unprofessionalism and a complete lack of courtesy. They seemed uninterested in helping customers, and their tone was abrupt and unfriendly. It felt like they were doing me a favor by taking my order. Moreover, the hygiene standards at this location were below par. The dining area was far from clean, with crumbs and spills left unattended on the tables and floors. The sight of it was off-putting, to say the least. The restroom facilities were also poorly maintained, which only added to my concerns about the overall cleanliness of the restaurant. Good customer service and cleanliness are fundamental to any dining experience, and unfortunately, this Fatburger location fell short on both. I hope the management takes steps to address these issues to ensure a better experience for future customers
I recently visited this restaurant while traveling to Vancouver with my colleagues, and unfortunately, our experience was disappointing. The staff’s behavior, particularly the lady at the cash register, was not welcoming or professional at all. We expected better service, especially considering the restaurant's reputation. I hope the management addresses this issue to ensure a better experience for future customers.
I had a very disappointing experience at Fatburger Maple Ridge. The food quality was really poor—the burgers were dry and tasteless, nothing like what I expected. But what made it worse was the rude behavior of the staff. They were disrespectful and didn’t seem to care about customer service at all. To top it off, I noticed that the staff didn’t wear gloves and didn’t seem to follow basic hygiene practices. I wouldn’t recommend this place to anyone, as my experience was far from pleasant.
It was my first time at Fat Burger, and I have to say it was a good first experience. The burger I got was so delicious with all the added ingredients. The onion rings were crispy, flavorful, and delicious. They were so good that you don't even need ketchup to dip them in. I would definitely recommend this place and am definitely going back!
Interior was clean and a lot of options from beef burgers to chicken burgers, shakes, fries, chicken tenders, and breakfast options. Able to customize on what you want added to the burgers. The burger itself was mediocre and was quite expensive for the portion that was given. $4 extra to make it a combo. Took a while to get our order of two burgers, but lots of seating to wait at. Plenty of parking as it’s located within a plaza. No dine-in customers in there during Sunday afternoon.
I had a fantastic dining experience at Fatburger! Our order included the unlimited BBQ burger with mushroom and guacamole topping and the chicken spicy burger. To start, the unlimited BBQ burger was an absolute delight. Its flavors were incredibly delicious, and the combination of mushrooms and guacamole took it to the next level. The taste was simply outstanding. But the goodness didn't stop there. The chicken spicy burger, which came with Curly fries, was also a winner. The spiciness added a kick of flavor that I thoroughly enjoyed. The fries were crispy and perfectly seasoned, making it a delightful pairing with the burger. What truly impressed me was the cleanliness and comfort of the dining area. It's always a pleasure to enjoy a meal in a clean and cozy environment, and Fatburger nailed it. So, my visit to Fatburger was a culinary delight. The deliciousness of their burgers, the quality of their sides, and the inviting atmosphere make it a must-visit spot. Thank you, Fatburger, for a memorable dining experience!
Their breakfast can't be beat!! Full breakfast at a great price ... Served til 4pm
Love the service! love the staff and owner. so sweet
Food
Clean, not super busy, good food.
One of the better burgers Ive had in a long time.
Unfortunately the bun was old (not soft) and the burger patty was all dried out. Was decently busy so not sure why the bread was old.
Excellent restaurant to eat, 100% recommended, the cashier was very kind when changing our order and what we had ordered, Excellent attention
Will not eat at a restaurant that allows dogs and than allows them on the table.
A solid burger, yummy fries and a tasty gravy - really enjoyed it here.
Its a good place for you and your family
Good food at great price. I love it. Staff is usually helpful.
Best wings in town but little bit pricy compare to others
Theyve turned the ship around.
A great burger place with so many choices! The family that own this place all work @ it and try their utmost to make every customer have a wonderful time. Vegetarian options: Multiple vegetarian and vegan options!
Food is good, but smaller portions for what you pay would expect bigger portions
The staff here are absolutely amazing kinda and extremely friendly
The staff are very friendly. My friend loved his lettuce-wrapped bacon cheeseburger so much he said it tasted like hopes and dreams.
I love lemon pepper curly fires! Parking: Super easy to park even for the largest vehicles Kid-friendliness: they are so nice to kids, and kids get a toy when dining in Wheelchair accessibility: Easy to get in lots of big parking spots
Good service. Food not as good as the mission fatburger we usually go to.
Best Food, best service, nicely maintained. Friendly staff.
Very tasty and fresh food.loves to come ,best service, friendly staff
Really really fantastic! The staff is so nice and the place is really clean. We will 100% visit again!
Great service and yummy burgers
I had a fantastic experience at Fatburger with my cousins. The salads, fries, burgers, pickles, and dessert were all delicious. The service was excellent, and the employees were incredibly friendly. I highly recommend Fatburger for a great meal and welcoming atmosphere!
If you want a burger bun that looks freezer burnt and is cold (think ice cube cold and not room temperature) then this is the place for you.
Fat burger is always good. This locations seating area has a good vibe.
Very prompt service. Clean place and the food is delicious
Great food but very pricey. Best fries that I have ever had tbh. Food
Good food good service.
Been going here for a while now great atmosphere and staff! Always fresh food too!
Food is excellent. However, choice of music is not for everyone....not everyone likes RAP etc. It is very loud and does not appeal to everyone
The staff are friendly, the food service is good The breakfast is so yummy , nice presentation, they served us very fast...2 thumbs up for Fatburger Parking: Avaliable parking And easy to park
Always great, quality food
Best place to eat here.I like there very fast service and clean restaurant.Staff is very friendly and best food in town.
I had the bacon cheddar burger with fries. The service was friendly and quick and the food was very good. If youre looking for a great fast burger in Maple Ridge, Fatburger is the place to go.
Buffalo chicken wings, fat burger meal, nacho fries and chicken Caesar salad- the salad was soggy, they used to make good salad before
Food was amazing. The hot buffalo wings were really good. The Onion rings were my favourite!
Good food, amazing service, and the sweetest staff. Would definitely recommend coming here for a good meal!
Amazing food, great service. Definitely Recommend
Nothing special
Had a great experience at this fatburger. The food was hot and delicious. Would definitely love to go back and try new things on the menu. The owner of this location was also very nice and friendly :)
Employees were very friendly and officiant! Food was hot and fresh, great customer service!
Recently visited this location with my family of 7, we were promptly greeted by the kind employees, who were very patient and helpful as we took our time to order our meals. Although they were busy at the time, we did not have to wait too long for our food and it all came out great! Definitely a great experience, and will be visiting this exact location again!
Ive always loved the food at fat burger but this location in particular was a good experience. The employees are very friendly and the atmosphere was great. I ordered a burger with very specific instructions and was far from disappointed. The manager was extremely nice and took the time to come over and make sure I was satisfied with my meal. Would definitely recommend
Fresh and delicious burgers with even better staff!!! Can t recommend more!!
The burgers are fantastic. Freshly made and fries. Also the chicken strips are really good also. The Oreo milkshake has become and addiction..lol! The staff are very polite and friendly. Atmosphere is very youthful and very spacious. The only problem is the round tables need to be bigger. Three people eating food that it served in the baskets. It becomes hard to place them all on the small table. I keep going back because the food is delicious.
Breakfast is always a fantastic deal.
Service is great. The place is clean. The burgers are huge and delicious but the BBQ burger is way too sweet.
Went into the restaurant to get dinner ordered 2 salads and a burger was the only person in the restaurant waited 30min than asked when my order would be done was told they gave my order to the Uber driver by accident. Said would be ready in 5min another 15min I had enough asked for my money back and left. I miss the old owner and his family he knew me by name as I order and come in alot. Very dissatisfied with the new owner and how they dealt with me they could have least told me the truth when my ordered was given to Uber. Wont be back unfortunately
I cant believe how good the burgers were here. Such high attention to detail - all the ingredients fresh, patties were non frozen made to order, fries amazing; I was actually floored by how well put together our food was. I cant say enough good things about this place. Best burger joint in town by a country mile.
Ordered nacho fries they actually put burnt chilli on them. There goes 10 dollars my dog wouldnt even eat them.
The place and vibe is amazing, the staff is very friendly and the burgers are more than perfect!
It is our go to place for breakfast. You cant beat freshly cooked food at a reasonable price with pleasant staff. Definitely would recommend. We need to try more of the menu next Vegetarian options: They offer 3 different veggie burgers and a meatless breakfast
The food I took from here was really very good. Secondly, customer service was also good and most eye-catching thing was cleanliness ...highly recommended
This burger is really good and good service the staff is very friendly
Very friendly staff. Restaurant is very clean. Comfortable environment. I would recommend all my friends and family to come and eat at this restaurant.
The quality was spot on and the crew was very welcoming aswell
No kidding, best veggie burger in town...but, Ill go even further than that...best veggie burger Ive ever had! My son and I were sure they made a mistake on our order because, at first glance, the huge patty looked like meat and when I tasted a little, it tasted like meat. The portion was massive...so so good though. The only things Id change: 1) I wouldve asked to have my burger cut in half if I had known how big it would be, and 2) Wish the lemonade machine wasnt broken at the time- wouldve made the meal even better! Vegetarian options: Best veggie burger ever!
Love that they have vegan options! Vegetarian options: Veggie and impossible burgers available. Brioche bun is vegan. Food : 5/5 |
Amazing service. I am from India and I had no idea that poutine gravy has beef. The owner of the store, specially asked me if I was okay with beef and when I told her no, she accommodated me with veggie options. Really loved to see that the owner and the employees were considerate of their customers. The other female employee who was working with the owner, was also really helpful with her service and the guy who made the burger, did an amazing job as well. The burger was well made and tasted very good . Overall amazing experience!
Mango milkshake was great
Best place ever will go again
The manger / owner was extremely nice and very polite and even gave me extra fries
Tried the new Texas BBQ, good combo of pulled pork and beef patty. This location gave decent customer service. The food came out hot and fresh!
best customer service, great taste, and clean environment:)
I took my take out all the way home to find out they gave me everything but my burger, check your order before you leave....if they gave me something for their mistake I would have forgave them....
Really friendly staff. Burgers were delicious. We will be back!
Super service the management friendly Service I hardly give out 5 s but this location in Maple Ridge is the Best of the Best Service and experience. Thank you I got photos I hope I can upload some
Food
Whats to say ....its fat burger...their breakfast is awesome too
The staff was very Friendly. The breakfast was Awesome. Must Try Place. Food
Nice workers, delicious fries!
Very delicious
Really nice staff. Really liked the burgers.
I was at FATBURGER restaurant today and the fatbuger sandwich is so tasty. Their food has quality it is not all about collecting money only. They genuine, humble, respectful with human and moral values.
Fresh and tasty food, very good customer service, must visit with your family and friends
Great staff with exceptional customer service.
Great atmosphere and food is always on point.
Good food and good service amazing!!!
The food is very delicious
Great place to chill and have some good eats with the kids. Staff was stellar too! Vegetarian options: Excellent veg patty
Love this place and I usually call ahead for their strawberry milkshakes. Always consistent and the burgers and fries and tenders are great. Fresh and made to order
Good service Good service
Ordered 3 meals from skip the dishes, all of the 3 fries were awefuly, EXTREMELY ,salty,we couldnt eat it, we threw it out.
Excellent customer service, tasty and fresh food, highly recommended for visit with family and friends
The staff were quick and friendly and my 2 YO was really liking the front girl. She was amazing and the cook was amazing Ill come back
Great taste of burger ,amazing fresh ingredients and great customer service highly recommend
They arent practicing good hand hygiene its actually quite gross. I returned my meal.
Awesome management and BEST food I ve had in a year. Hot, and juicy. Unbelievable mushroom burger, crispy fries. Highly recommended.
Got severe food poisoning from Fatburger Maple Ridge. Only thing I ate all day and I ended up in the hospital six hours later throwing up every ten minutes, couldn t keep anything down including water. The food tasted fine but the meat must not have been cooked enough
Fresh good food always a good meal mo matter what you choose.
Superb customer service
Delicious burgers made to order. Will be visiting again shortly mmmmmmm
It s good but vet fatty
Good customer service outstanding sandwiches. The only thing I can say is the price is in the hi side for a sandwich. When I pay $20 for a sandwich I feel its better to pay an extra 10 dollars and have a real dining meal.
This is my favorite burger joint
Food was great but, the prices are way too expensive.
Great breakfast deal here, food is good!
If youve never been to Fatburger go. If you have been then you know what to expect. This location is no different. Great food, fast, and consistent. Were just happy to have one in Ridge!
Great cozy place to be. Food was great and the employees were best at their service. Chefs were friendly to talk to. Felt comfortable to be and have food.
Not satisfied with the service.hope they change the attitude.but the food is great
Good food but line cook turned us away at 8:45 saying no. closed. before we could even say anything or even ask if we could still get something. Literally two other people had just walked out with full bags of food too.
Good food. Reasonable prices. Clean environment and service was decent Dietary restrictions: Can modify burgers easily to fit your dietary needs
I m in love with their poutine! My classmates & I all like to go to this Fatburger. I enjoy going in as the manager always recognizes me & the staff is friendly!
Best burger Ive had in a very long time!
Really good food and service. Parking: Easy parking.
Good place! Nice staff, clean, food is fresh and tasty. :)
Got chicken here.. Dont really recommend.
Always tasty burgers.
Very nice
Burger tastes great. Definitely visiting again whenever i am in Langley, BC
Burger was great. Staff are friendly and restaurant was very clean
Food is always good and made the way you want it. Service is fast and friendly. The breakfast is the best in fast food! Parking: More than adequate parking including mobility challenged
delicious burger
Food is always amazing and presented perfectly. They never sacrifice looks even though the food comes super fast. Awesome place to eat. Manager always gives me the stink eye though but whatever
Great burger...way above McDonalds...DQ...Burger King...
Friendly service, excellent food and delivered in a timely fashion well presented only issue is the condiment containers are in real need of cleaning. Kid-friendliness: Excellent
Huge portion and clean overall esthablishment.
Fat burger is definitely a fat burger. Have to be hungry in order to eat here. Huge portion tasty fare. Definitely recommend. Food : 5/5 |
Came here with a group of kids and their parents. This location was pretty quiet but the service was attentive and friendly. The menu is more extensive than I remember. People in our party got chicken, salad, chicken, beef and veg burgers. The food came out quickly, the servings were a good size and everyone was happy. Kid-friendliness: Kids menu has pretty good options
I recently visited Fat Burger and was blown away by the excellent service I received from the manager, Manpreet and her team. From the moment I walked through the door, Manpreet made me feel welcomed and went above and beyond to ensure that my experience at Fat Burger was top-notch. The food at Fat Burger was absolutely delicious - I had a classic burger with all the fixings and it was cooked to perfection. The fries were crispy and the shakes were thick and creamy. But what really made my experience stand out was the exceptional service from Manpreet and her team. They were friendly, attentive, and made sure to check in on me multiple times throughout my meal to make sure I had everything I needed. They even offered me free refills on my drink and went out of there way to make sure I was happy with my meal. Overall, I had an incredible experience at Fat Burger and would highly recommend it to anyone looking for delicious food and excellent service. Manpreet is a true asset to the team and I will definitely be returning to Fat Burger in the future.
Every time I go there I have to wait for a long time.....food is good
Very good juicy burger . Best choice of the fast food in the area in my opinion. Love there mushroom swiss with a fried egg
This is the best place for a burger. Price wise its up there. But its worth it. Service is great they rarely get a order wrong.
Great service ,family run
Yum, love their burgers
Huge delicious burgers. Thick Pattys hence its name. Bit pricey but its worth it for a full stomach.
Fresh food friendly service
Super friendly staff great fresh hot food vary clean
Fresh hot food friendly service vary clean
Food is always fresh and delicious. Staff is super nice and friendly.
Very expensive burger
Great Burgers, and nice staff.
It seems that there are various sets. I bought it for breakfast, but it was a large amount. Not enough for two adults to eat It was delicious A little more expensive than McDonalds, but I was satisfied with the content.
Fresh is better.
Very good food but expensive
good food ,long wait though.
Great staff, no mask needed.
The food is delish! Definitely recommend the bltc salad
I cant believe Id never tried Fatburger before. Considering the price, it is by far the best and most delicious burger Ive ever had. Also, the ratio of protein/calories for the large kingburger is the highest Ive ever seen (50 g / 850 Cal). Great job. Thanks.
Excellent service. Great burgers and chicken fingers. Try the milkshakes!!
Best fried pickles
Good for what you pay..
Staff are excellent so friendly and helpful.
Great selection! Milkshakes were delicious! Staff was friendly and served us at our tables. Was a cute retro style place to stop in :)
Not worth the Hype good but not good enough to warrant the price
Great tasting King Burger on a whole wheat bun with all the condements.
the best poutine I have eaten in Vancouver! generous portion and the spicy burger is just amazing!
Forgot how filling fatburger are
Im in love, yep, Im in love with the Hawaiian burger.
good food - good service. clean tables - wasnt a loud environment. Ill come back soon
Great burgers, except the kids burgers had oversized buns for size of the patty :( kids were not happy about that at all, so they lose a star. Food is delicious here though, and the xl Burger is wonderful. Be sure to as for canadian cheddar and bacon to make it complete, the staff did not ask and i forgot to mention.
Food is actually pretty delightful here
Food was okay, I had better quality at different locations , also one of the kitchen staff keep touching their mask with her gloves and never changed them or washed hands
Avoid this place, I ordered two burgers, one was way to salty and both had soggy buns. Just horrible.
The food as always great and well priced. The breakfasts are also a great deal.
Very slow service. The item I ordered didnt come with what the menu stated. I brought it to their attention and the lady behind the counter didnt seem to care. Wont be back.
Love their burgers!!
If you are needing a tasty vegan option they have it. They have a veggie patty option and impossible burger and of course fries
Delicious burgers with a few options from around the world! Fries are amazing!
Slowly
First time trying fat burger, we were so excited to dine in after hearing amazing reviews from American YouTubers. Unfortunately it was just ok, not worth the prices wont be heading back anytime soon.
My family and I have been regular (pretty much weekly) customers ever since this location opened, and the burgers are awesome, love the vegetarian burgers, and the staff is super nice. However, the last two times we went they messed up my sons order and we had to drive all the way back to get it replaced. The first time they were nice about it and even let us keep the incorrect burger, but this last time the owner was pretty rude about to be honest, he accused us of lying, I brought him the burger and didnt believe me until he opened it. Then he didnt even apologize or anything! He just said thank you and threw the old burger away and replaced it. We feel a little burned :(
Great food and breakfast is also a real treat
Great burger, mediocre fries
I am extremely dissatisfied with Both FatBurger and Skip the Dish in how my BADLY prepare and poorly packaged meal was handled, I WOULD NOT RECOMMEND this resturant in the future, FATBURGER sent my Original Cheese Burger Combo without the Cheese, without ANY condiments, the meat was COLD, the only thing the got right was the CAN of pop, kind of hard to get that wrong, my fries were spilled out in the bag, I went to FATBURGER to talk with the manager about this and didnt get even as much as an apology for the mistake that ruined my dinner, simply directed me back to SKIP saying they are responsible for any refund not him as they will simply charge back his account... So I contacted SKIP online, chatted with a KENNY from skip and after explaining everything to him and how disatified I was with this whole experience, all he was willing to do is refund the Burger portion if the meal, less the Cheese that I PAID EXTRA for and the spilt fries that were infact cold due to being all over the bag and NOT in the container. I continued to explain to KENNY at SKIP online, that my ENTIRE MEAL was a mess, KENNY from SKIP then decided that a $13 credit on a $22 meal was good enough and KENNY then disconnected the chat, so I was unable to say anything further. So I called on the phone line trying to contact SKIP customer service and sat on hold for greater than 45min. Before i finally hung up in frustration!!! This is NOT how I would EVER treat my customers, especially a NEW customer feeling out a new service, I would NOT recommend FATBURGER or SKIPtheDISH to anyone without first letting them know how they value their customers which I WILL RATE VERY POORLY!!! WHAT POOR CUSTOMER SERVICE, IF YOU HAVE ANY ISSUES WITH SKIP THE DISH, HOPE YOU DONT GET KENNY OR MAYBE THEY ALL TREAT PEOPLE THIS POORLY... Wish I could Rate only ZERO stars because even thats to generous for there handling of thier service
Too much mustard on the burger for me, everything else was awesome
Had a mushroom burger but mistakenly got a whole wheat bun...bad choice
Expensive but the food and service is good. Everything is made to order.
