22464 Lougheed Hwy., Maple Ridge, BC V2X 2T9, Canada
Our menu is constantly evolving. In fact, every 90 days we roll out a new item that incorporates the latest health and food trends. Our Lead Nutritionist is forever testing and tasting ways to make these trends as nutrient-dense, accessible and crave-worthy as possible. We have 7 different menu categories – bowls, burritos, salads, wraps, soups, smoothies & juices – and each one is full of innovation. We don’t say Eat. Energize for nothing.
Today ,i visited the store and its my first time to visit freshi and i don’t know about anything and the employee her name is suman, she help me to choose the food and she suggest me the chipotle chedar bowl and she also suggest me to try smoothie i try strawberry one it was really tasty 😍😍
We just stopped by for quick lunch and the employee working there was super nice and helpful. We really liked the customer service she provided.
I had Texas Smokehouse rap with chicken, it has really great taste and lots of vegetables and fiber like corns, rice, avocado, black beans. The size was bigger than I expected so I think It is worth to pay 13dollars for rap. (Somothii is also good!) Though I cannot speak English very well, they were so nice and they help me ordering the food. 5 stars for sure
Unfortunately, this business is overcharging customers for certain items when ordered on delivery apps. Their Texas SmokeHouse BBQ burrito, can be purchased in store for 13.99 Plus Tax, this includes the protein (steak) as well. When you order this same burrito on door dash or Uber eats, the Texas smokehouse is listed for $15.99 and as you select it, you are prompted to add your protein as an additional add-on ($5.19 for steak) bringing the total to $21.18. This is not including delivery fee and door dash software fee or tips, those are ofcourse separate. This effectively increase the cost to consumer by 25% while this isn’t something suggested or sanctioned by the franchise head office. I brought this discrepancy to the attention of store staff on two separate occasions though unfortunately I realized, this seems to be a “mistake” on purpose and they are unjustly over charging customers. Hope they act with honesty and in good faith and rectify this mistake.
The veggies were nice and fresh, but even after ordering double meat, it was hard to find any chicken in my wrap…also the chicken was just precooked white rubbery strips. Not great value for $18
Usually go there once in a blue moon with no issues at all. Went to grab food at a reasonable time, gave the wrong order. Allergic to tree nuts as well and the wrong order had tree nuts... after consulting about the wrong order, basically got told "that sucks, we're closing." And no refund either. I don't have the type of money like this to throw away, I thought it would be a nice treat.
Tried their 2 for $20 dinner plate special - it was delicious. Ordered online (first time). Web ordering was very simple and order was ready when we arrived. Return visit May 2023. Ordering online is SO EASY - they have an amazing website. Orders are completely customizable - and site is simple to navigate. Choose a time for pick up and it's ready when you arrive! Win Win
5 stars for their customer service. I wasn't sure what to eat. One of the girl from staff suggested something. It really worked. I didn't bought a drink though due to high suger content but like their bowl. I know price could be a bit high but think about it before putting two day old food to your stomach and freshly chopped and made...
Healthy fast food.
Thank you for you exceptional customer service Palak, eventho I only go weekends you even remembered my order!
Great food. Fast service. Located in a bit of a dull section of the street.
We came in closing time the staff was very good and thr food we got serve was fresh and awesome. We tried there smoothie strawberry banana was really good. Everyone shougo and check them out.
Had tropical mango smoothie which was surprisingly good and different, will have it again sometime. And ordered chicken tikka bowl which was just plain rice , veggies and chicken strips..didnt look fresh, not tasty at all..no taste. Smoothies are good here.
Good food. Ok service
It seems hard to decide on what to order.
My wife didnt like her drink and they made her a new one, no questions asked.
Healthy!!! Yeah.
This location is so good to me! Wonderful people. I have quite a few eating restrictions I stick to for health and healing and they have no problem accommodating me.
Good food Nice staff Clean & nice location Free parking beside building Food : 5/5 |
Great fresh food
Food is great
Great place .
I go here often. Today the employee got my order wrong. It must have been a miscommunication which is okay. She was so rude about it, insisting I ordered something different and rolling her eyes. I always order the same thing so I knew I didn t make a mistake! I am totally not impressed wit the rudeness of this employee.
Good little spot to eat
Always good. Been coming here since it opened. Good healthy good and friendly fast service. Check them out.
purchased a snack after work today and it was full of rotten/bad fruit. I tried picking the bad fruit out and just eatting the chai but it tasted expired. Ended up throwing it out. Gross
Good healthy and fast service 5 out 5. The food was amazing
Hands down the BEST Freshii in the lower mainland!
By far the best location I ve been to. Super friendly and helpful staff, happy to accommodate me even when I stroll in 5 minutes to closing. Portions are full and fresh.
Love the food.
I always order online and each time I order they give me amazing portions! My bowl is always full and I m always satisfied with their service.
Clean establishment. Great food and great service.
Super tasty and very fresh! I love the bowls!
Tasty as always
Great food
Have been to the store a couple of times for a take away, as prices are way more on Uber eats and Door dash. The issue I faced though was with the displayed prices on the items on their side shelf. The soda pop can was listed as $1.60 per can but was charged $2 before taxes the first time. I did find it odd but didnt confront the staff about it. The next time I visited after a couple of weeks, I got the coconut chia pudding which was listed for $4 but they charged $5.75 before taxes, which I pointed out to the staff and was told that the stickers just arrived a day before (certainly a lie), which doesnt justify wrongly charging customers for a prolonged duration. Also, as per rules, they should charge what is on display, which the staff didnt honour and very casually brushed it off. Very disappointed with the experience.
Light foods, mainly salads/wraps/bowls etc. Able to add meat proteins (chicken, fish, shellfish ). I enjoyed what I ate, but the one time I was here; there was an awful language barrier. So be prepared to repeat yourself.
Out of the 20 Freshis Ive been to this one is my favorite. Order times are good, portions are wonderful (never any old ingredients like some provide (no squishy tomatoes which is common with some). I go here as much as I can!
Went in to order a salad. If I had known I would have been served soup, I would have asked for the dressing on the side. So runny and so gross. What a waste of 16 plus dollars and a tip on top of that.
This is what you get if you order from them. An already open drink (nice) and 2 small pieces of avocado for an extra 1.60$
Delicious healthy meal choices
The manager/owner of the Freshii in Maple Ridge was very helpful and provided excellent customer service. I recommend the one day juice cleanse from Freshii as it is affordable and a great way to kick off your week.
Twice now I have ordered from freshii to be disappointed. The last time the lettuce was dead and wilted, they offered me 2 free cob salads of which Im not a fan. This time theres blue plastic in my order. This is the last time I order from there.
The worst service It took 15 min for my food, I got the Morrocan plater and the rice was so old and hard that. Latterly broke my tooth it easy 10 days old I couldnt eat it I am not going back there and honestly take my comment seriously, it was not a good fresh at all
Healthy and fresh food, Fast service
Yum food, fast service and friendly staff
very nice staff but everytime i order something with protein, they charge for the protein but don t add the protein great food though
False advertising should never happen but looking through the skip the dishes app, I came across just that. I love ordering the 2 meal combos but when I see that the price is at $23, I expect to be able to pay that amount. So when I am forced to pay extra for the drinks, which the cans of pop are $2 each, it really bothers me. I love the food and thats why I gave an extra star for this review but the false advertising just kills me.
Fast, healthy food with a smile :)
Messed up an order, didn t want to do anything to make it right... what a waste
My go-to for healthy lunches. Great app, great service, recommended.
Best healthy fast food place.
Going to live to be 150 by eating here
no one else but wife and I .... three tables dirty ... sat at another... it was sticky.... disgusting...covid times??
I asked for Tex Mex burrito with xtra avocado, and they put some weird lime green mush/paste in the burrito. The avocado didn t taste like avocado at all, it was really disgusting actually. This was the third time I ordered this food and probably the last time lol
Didnt get what I ordered. Not happy with the service. There are plenty of other lunch options in town. Edit to review because of your gracious request for a follow-up email to further uncover the details of my poor customer experience. I think my original comment explained the area in which this establishment could use some improvement. I dont feel that it is necessary to put this in an email.
Healthy and delicious, reasonably priced
Good staff and decent food, we get food from this place always
Very good costumer service
I think its important that the person running this location speaks to their staff about greeting everyone who walks in. On Friday I placed an order online, showed up at the time it was expected to be ready. Stood there by the pick up window. Waiting... Waiting... No one acknowledged me. Then I went to the cashier where you would place an order, waiting...waiting. The guy finally says hell be with me in just a minute. Finally comes back, which is when I told him I had placed an order online. He asks the girls if my order was ready, nope.. not even started. I probably would have got my order faster if I had just walked in. Anyway, greet your customers. I wasnt the only one standing there looking clueless, and not being achkowledged.
Everything Ive ordered from here in the past couple months has been great! The staff is also always so lovely, especially the nice guy always working.
Great service, friendly staff. Check them out.
The smoothie is normal ( around 5 $ for the small size one) . The salad is good ( around 10 $ ) . Customer service could be better definitely . A little smile could change a day to a better one ! The business concept is interesting !
My mum and I tried Freshii for the first time today and initially we loved it. Great menu and healthy tasting food. It is very unfortunate that 4 hours after eating there my mum got a bad case of food poisoning. (We think is was the salsa in her wrap). Very disappointing and we have lost all desire to go back. Really too bad.
Good stuff
I love the vegetarian options . Staff in maple ridge is always polite and helpful
I checked the website, and walked over to the store in the pouring rain with a terrible migraine, because I needed something delicious and healthy. The website said they were open, but upon arrival, discovered they weren t. Poor form to not do something as simple as updating a website.
Very nice place. Great tasting food and the service was quick. Thanks!
Always enjoy the food and I go quite often but lately I found the portions getting smaller. Ordered the Pangoa bowl tonight and it was a much smaller portion and I felt ripped off after paying $9.45 for it.
Every meal Ive had at this Freshii is delicious and consistent. The ingredients are always fresh and the staff is friendly and efficient. Sometimes it takes a bit of time for your order to be ready (theyre preparing an impressive bowl/wrap/salad it makes sense) but its worth waiting for each and every time.
Food was great, loved the Oaxaca bowl. Staff aren t the nicest though, a bit rude.
Just ordered through door dash. First and last time. Got the family meal. The quesadillas are under cooked and didnt mention they have tomatoes inside. The kale is full of stems and even had some that was going off. Dressing was flavorless. Had to add from home. Planned on having the second one for tomorrow. Will likely throw it out. Big waste of money and food.
Ordered the Tex Mex burrito. I opened it up 5 minutes later, and ended up with this soggy mess. The flavors were only ok. Not a pleasant experience overall.
food is really good. Staff is very polite and coperative. Tables were sanitized and safety measures were followed. i love visiting this place and food is always fresh. :)
Friendly and helpful staff. They go the extra mile for their customers and the food is delicious. Lots of fresh healthy options. Family friendly and great promotions for kids too!
Love this place . Kids enjoy the food too.
Work close by and come here quite often. Always friendly and great food.
Exquisite vegan food alternative. I loved it!
This particular location, nothing wrong with it. Clean and quiet inside, nicely decorated. Freshii as a whole, its a bit overpriced in general for what you get, though I understand you get a wide choice of fresh healthy veggies. I wouldnt come here if there were no coupons.
Outstanding fresh food on the go...great alternative to greasy fast food
My boyfriend and I tried this place yesterday and were instantly in love. So much so, that we ordered it AGAIN tonight. Personally, I think the portions are perfect and I dont find it overly priced at all. Everything was SUPER fresh and to us, the amount of sauce was spot on. This is definitely our new go to when ordering out. Good job guys! :) :) :)
Apparently the staff can stop serving food at 8:40pm when they close at 9 at this location. Got turned away from trying to order 3 wraps because the cook already cleaned and put everything away. Not the way to run a business.
When you eat at this place, you walk away feeling like you actually had nutritional food, highly recommended
I eat at freshii almost everyday. Good tasting, fresh and healthy food. Staff are very polite and efficient.
Great service by Gurpreet !!
Fantastic food and service!
looked at ordering from them from uber. why is it so pricey. ill make my own bowl of salad
Amazing staff. Always greeted with a smile and super respectful.
Love the fresh food alternative
Pretty deece
First time at a Freshii restaurant as we are visiting from Chicago - we went to the Maple Ridge location and the food and service was excellent - Sumit was very informative and very helpful !!!
Salad was good but over priced. Drink was disgusting and $7. Should have samples of drinks.
Really nice staff and always clean/organized.
Delicious fresh and healthy food in downtown Mae Ridge. And budget friendly. What more could one ask for when seeking a quick healthy option?! Love this place.
Delicious.
Fresh healthy food at a good price. Soups and snoothies are hit/miss
The yogurt is just like soft serve ice cream tasted so good. I got honey and strawberries it was amazing they have such a choice selection and great mannered staff. I suggest.
Friendly staff and delicious fresh food.
Healthy fast food with a great staff! Should be very successful.
I pick up food from here pretty much everyday since it opened and have been very pleased with both the service and quality of what Ive received. Staff are amazingly helpful, accommodating and super friendly and the food is consistently fresh and delicious. Portions are generous, with dressings prepared from scratch and I love that both the bowls ans cutlery are biodegradable. In amongst my orders, I ordered the slim meal box for a total of six weeks before Christmas and lost 18 pounds without feeling like I was dieting. The boxes comprised three meals and two snacks and was all I ate. I felt full and had more energy than previously. I picked the box up every day from the Maple Ridge store. It took all the hassle out of calorie counting and grocery shopping. Its expensive, but gave me a great kick start to making some much needed changes. I recommend giving the 5 day meal box program a try. So, try this place. You wont be disappointed!
Delicious. Loved the Tex Mex Burrito. Ill be back for sure.
It was my first time there, had a wrap and it was very tasty. The staff was friendly and the place was clean. However, it seems to be quite overpriced for what you get. In addition, their signs seem misleading. The wrap said $8.95 and I was asked what meat or falafel I wanted. Suddenly the bill is asked about $12. Unless I missed it, they do not include it in their signage.
First time visiting and it was very good! Everything was fresh and very well prepared. Waited only about 5 min for our food and took less than that to devour because it was so good! So many options for limited diets which is hard to find at most places! Great job freshii! For sure will be back
Really good, fresh dishes. Always alternate between the bowls and the burritos.
I love their food
Tasty burritos! I love having a healthy place across from my work. I come here on my lunch break. Friendly staff too! I love how theyre environmentally conscious too and recycle and use paper bags.
Bowls could have more flavour
The market wrap was amazing so bursting with flavour and I was not expecting it to be so delicious! Katie was amazing and polite and recommended it to me and I will be back for this wrap and salad again!
Really great tasting, healthy and quick. The place looks very nice and modern, definitely a comfortable place to eat in, but you can also take out. However, the food is quite expensive but if youre a virgin mobile member you get a 10% discount.
Tasty, healthy and fresh options. Nice staff. Decoration and seating are nice.
Overall Im disappointed. Just very little flavor. And metal chairs look cool. But I dont want to sit in them much.
Great food great service
Took me awhile to figure out where this place even was but its so nice, clean, good food and amazing service. Will be returning again and again.
Gurwinder is awesome !!! Lovely place and awesome dynamic
not a vrey friendly staff, overall bad experience
First time here and it will NOT be my last. Great food and pricing. Big portions.
Very clean, very accommodating. Have a dietary issue & they will substitute for me. Ive taken my friends & family to this restaurant & weve all had delicious food.
Foods fresh and the smoothies are great
Decent place for juice or a healthier food choice but very expensive.
First time got a wrap, was not too pleased. However, their BOWLS are absolutely awesome. Great flavour and lots of food!
Great clean, health food, nice environment and friendly staff.
I am just so amazed that I recently discovered this place and Im absolutely stoked. though the sizes of the smoothies may not be super large for the price it is totally worth it healthy and satisfying. Everything here is absolutely delicious and I love their chia pudding!!
Fast and friendly service. And the food was great.
Clean inside, fresh food and decent prices. Love this spot
Love me a good freshii bowl, and this spot delivered
Great food love the company as a food place. However this store particularly I found almost always show no interest in making the customers impressed/happy. Theyre are always in the back and I have to wait at the till for a decent time. Also been a few times they dont give me my full change back, but I dont say anything because Im not trying to further ruin their additude( they seem pissed regularly) I just dont tip cause they basically cut it out already it seems. Once maybe twice I see it as a mistake, but it happens often. I would deffaintly recommend talking to staff about cutomer service skills.
superb
Great looking, clean and modern. Gurwinder and team were very friendly! Menu has offerings new to Maple Ridge. Welcome to the core Freshii!
Amazing great tasting food and very healthy!
Had a Fiesta salad and Cobb salad, both were fresh and tasty but some pieces of lettuce were still long,whole, and uncut up. For almost $10 you think these salads would be filling but they are hardly filling.
Yesterday night I ordered Pangoa bowl without cilantro substitute edamame and it was delicious! The team was really friendly, I will come back!!
First time trying this place out and I notice not one but two employees have no hair nets on at all. Then as Im eating, I find a 3/4 inch hair in my bowl. Wont be going back again.
Had a strawberry banana smoothie, it was just delicious !
Good and clean healthy restaurant with friendly staff.i am a big fan of this franchise because it is all healthy alternatives with a really good price point.we came in a couple minutes to closing and they still helped us with a friendly smile .i would recommend this restaurant to any one out for a healthy meal for them or they family.
As an avid freshii lover, took my boyfriend to the maple ridge location as it (finally) opened and was very excited. first of all, they were out of brown rice so we went with a Buddha s satay another favourite of mine. the peanut sauce was citrusy and blan and definitely not the regular peanut sauce I ve had at many other locations. The portions were also much smaller. I asked the workers if it was the right sauce and that it tasted quite bad and they just said ya it s the peanut sauce. Overall a disappointing experience. Not one to write a review normally but with it being a new location the owners should be aware it s not consistent with other locations.
Quality food. Friendly service. Great vibe. We ll be BACK!!!
Food is good but so slow!!!!! Seriously I waited almost 30 minutes for a burrito. No experienced counter help at all. Who runs a new restaurant with all new staff? They were pitiful and it wasnt that busy. I doubt Ill be going back.
Healthy food thats yummy too! Lots of vegetarian and vegan options! The only star is gone because the portion I got was smaller than at other locations.
Healthy but lacking flavour
Really fresh and yummy. Well-experienced staff. Warm and welcoming atmosphere.
Keep up the great work. Finally a healthy fast food restaurant in Maple Ridge.
Great place for a healthy lunch. Clean eating.
Tried to order food for pick up, was told I have to download an app and use my credit card info. Nope, thanks. Inconvenient and annoying, wont be back.