Paliotti's Italian Restaurant in Maple Ridge

My son and I visited your restaurant this past Saturday at 6 PM, hoping to enjoy a meal together, but were unfortunately turned away due to a lack of tables for two people. It was disappointing to see a few tables for three available but not offered. We value supporting local businesses and have dined here a few times before, even recommending it to friends. This experience was disheartening, and we hope this can be addressed moving forward.

The minestrone soup was like one never had before, the aglio olio was at a perfect equilibrium with all its ingredients, and the pizza has its x-factor in terms of having a thicker base compared to the usual ones but then all that matters is taste and the taste makes me crave for it the moment I think of that pizza. Despite the aforesaid delicious servings, the Tiramisu remains the show-stealer as it catered to the tastebuds of a person (me) with no sweet-tooth. Last and definitely not the least, the staff is very welcoming, warm, and efficient. We were attended to by Auslin (hoping that I remember the name correctly, and forgive me if I got that wrong), and he took a good care of us. Vegetarian options: Wide variety of vegetarian options available. Parking: Pretty accessible and seems sufficient for the number of tables, unless a table of four plans to drive in four different cars.

honestly the best pasta i ve had in a long time!! as well absolutely amazing service. i ordered pick up tonight after work, and was pleasantly greeted with kindness and care as a first time customer with Paliotti s! time to finish my food as its so good i stopped 3 bites in to write this review.

Excellent in every way!!

It gets the fifth star by me strictly on locale. I mean. Come on, Im on a vacation in Mexico at an all inclusive resort and my favorite restaurant is there Italian place. Like everywhere else here the food is fresh and top notch. Just an amazing experience Vegetarian options: Yes Dietary restrictions: Just tell them any

Firstly I like this Cozy little Restaurant with its vintage/rustic atmosphere. The food was great and service too.

I enjoyed my trip to Paliottis. The food was good and the service was very good. When I arrived I was told that they were fully booked. It turned out that my friend had already gotten a table so I returned to the restaurant. We were there for almost 90 minutes and the restaurant was less than half full throughout our meal. Seemed odd that they were turning customers away.

Stepping back to 1980s dark wood decor was expected, felt familiar and comfortable. Staff were friendly and efficient. The three course pasta special meal was a steal for tasty treat.

Great place and great service, will be going back next weekend.

Absolutely fantastic. Food is all made fresh and the kitchen is amazing at making things exactly how you ask. Never been disappointed coming here!

Food was ok but service was super slow.

Great service. Even though they were short staffed. We had a table of 12 , service and food excellent !! Thank you for the care everyone. Food

We thoroughly enjoyed our first dining experience at Paliotti s. The portions are huge, the service is fantastic, and the quality is excellent. It has a cozy, unpretentious atmosphere, mixed with the quality you d expect from an upscale eatery.

Just walked into the restaurant with my wife and her family and was told that we weren t going to be served because of personal reasons . We called in advance and asked if a certain waitress worked there and the women who answered the phone said yes. I have history with the waitress and simply asked if I could be appointed a different waitress to avoid akwardness. The women asked what the reason was and I said for personal reason I also mentioned that if that wasn t possible then it would ve been okay. Without a REAL reason to not serve us I am very disappointed my family of 6 got turned away on my brother In laws birthday dinner. I will never be coming back to this restaurant and will tell every friend/family I know not to go here.

Today my family and I wanted to celebrate my sons birthday and we drove all the way from Coquitlam to this restaurant. My son in law, who is white and I want to make emphasis in his race because the rest of my family is Hispanic, called and made the reservation for 6 people at 7 pm in his name and they confirmed it. But when we got there, the hostess looked at us, my son in law told her his name and she told us that they couldnt serve us for personal reasons. The only thing we can think about for their reason to not serve us is because our race. We had a reservation and they confirmed it, so why they couldnt serve us after they saw us? There was empty tables, people eating, people coming and going, so why? How is it possible that this restaurant can get away with is racism? Im not going back ever again.

This place was amazing me and my family loved it and I definitely recommend the Alfredo pasta with black chicken it was so delicious!!!!!

This Italian restaurant is very good, I ordered the bacon pasta and it was a very delicious pasta, I didn t get dessert though, will get it next time. It was also very good for the price.

Real Italian food with a touch of cajun

Pasta was store bought, asked for extra sauce, when it arrived, it qas not a white sauce, it qas a white soup!!!. It was super watery. Very disappointed waste of, time, money and food as I could not eat it. Skip the dishes doesnt mean the food should be any lesser quality, how did they even think this qas acceptable to send. Will not order from here again, very very disappointed, if I knew how to get a refund for my 25 doller pasta dish, I would!!!!!!!!!

Dont change a thing guys!

My husband called 4 days before to make a reservation and when we arrived it took 10 minutes before anyone came and talked with us, asked if we had a reservation and our name. The hostess then told us we didn t have a reservation and she had no tables for us and couldn t serve us. My husband then showed her that he called and she reluctantly seated us. When someone finally came to take our order the food did come out quite quickly and was pretty good, but the servers were slow and never around. Then to top it off there were 5 empty tables, when the hostess originally said she had no room for us. I would eat at this chain again but not this location.

Im using my husbands account It was a to-go order. The food were great! Felt very authentic italian pasta! I loved the tortellini the most and the chicken alfredo!! My to-go pasta place even though I live in Pitt Meadows.

Friendly and fast Good food Food

Enjoyed eating here, prices are good, big portions and the flavor was great. Waitress was also friendly and on top of things!

My family and I decided to eat here last night for Father s Day and it was such a mistake. From the start there were issues, although simple they grew quickly. Reserved a table for 4, it was set for two. They tried to rush to get our orders before even giving us the menu. Didn t get the bread option that is always offered. My pop was super flat and she tried to say it wasn t. Took 20 minutes for a beer. Drinks were only attended to if we asked them to be. One dish out of 4 was done right. One you can see the egg wasn t cooked and the dish was cold. Other dish randomly had olives this time where it never has. Other one was cold with the other part of the dish tasting the multiple meals cooked prior. When asked to speak to the manager the server seemed shocked. The owner was there and refused to come over, that one of us has to go to him. He was abrasive and did not care for our experience and disappointment. Rudely asking what we want out of this and trying to blame the old computer system on the issues. We have ate here many times but something has changed and not for the better. Care for this business is gone and looking at the reviews this is the new approach for them.

10 out of 10. Paliottis is like stepping back in time. Great food that hasnt changed. Great atmosphere that has stayed the same. Great service. Highly recommend.

Food was ok. Alfredo sauce tasted like it was made with milk not cream and there was no parmesan in it. Lasagna was good but watery. Overall, it was ok.

My Mom & Step Dad took me and my son here to celebrate my son s birthday and recent college graduation. My Mom suggested Paliotti s because she has been many times before and was always happy with her experiences. We had been SO looking forward to this meal together to celebrate my son and his achievements. When we got there at 6pm, it wasn t very busy, which surprised me being a Sunday night and all. We were seated in a cute little corner and were excited to be there celebrating and catching up. It didn t take long for us to be a bit annoyed and very disappointed We waited for around 5 minutes before the server came to our table. She was lacking the personality you need to be in customer service and didn t try to connect with us at all. She was very robotic in her responses and didn t seem to want to be there. She barely checked on us and it took quite a long time to get our drinks and our food. The place was basically empty, so there is no reason why she couldn t have checked on us or offered us refills on our drinks. As someone who is a Retail Manager, I feel that whoever manages this place needs to hear this. I know I would want to know if this happened at my store with one of my employees and my customers were left disappointed. When it was time to pay our bill, we waited a long time again and we were the ONLY table left. The place was completely empty. I have the servers name from the receipt and will provide it if asked. The food was very good and had we had a server who actually seemed to care about their job and wants their patrons to have a good, memorable time, we would have had felt very different about our experience. Such a disappointment.

Not sure what the vibe is for this place. When we walked in, we thought the place was still closed because it was dark. Definitely not your typical Italian restaurant vibe. When the host seated us (maybe hes new), he set our table for four when he can see (and we told him) theres five of us. For the food, its okay. Just okay. I ordered Carbonara. It was very salty. That was the concensus with others in my group. Their food was salty as well. Will we go back to this place? Maybe. Maybe not.

Great food and friendly staff.

We had a large group. There were a few mistakes and some miscommunication. Overall food was good and service was too. Kid-friendliness: We had a rambunctious 4 yr. Old.

We had a very large party of 13 people. The waitress was very sweet and courteous but made many many errors and mistakes on our food. She mixed up the side orders with the entrees. Gave the food to the wrong people, like three times.... They started eating it not really realizing it wasnt their order .. About three of our meals had to be remade so a few people in our party sat there watching everyone else eat... And for some reason my niece never received her meal. She didnt need anything and watch the entire family eat. The shrimp dish was so salty it was sent back. But most of the food was quite delicious! I think they were super understaffed as they kept turning people away that were coming through the door. Wanting to have dinner there. I was also super disappointed when I ordered my 4-year-old spaghetti meatballs from the kids menu. The sauce was so spicy he couldnt even eat it, but at this point I wasnt going to send anything else back because I felt bad for our server with all the mistakes that had already been made. My familys been going to this restaurant for about 30 years so I think its more about nostalgia for them than it is about the overall experience. The veal parmesan was really good. The calamari was a really good amount, especially compared to other places. They give you like a cup of calamari... I would recommend that.

Not bad at all

Kid-friendliness: Kids eat free any pasta and sauce when you spend $40!!! Food

The formerly bold gives way to bland. This place was something to be adored in its heyday but times have changed. Their cream sauce was watery and devoid of flavour, the bread spent too much time in the oven, and my Chicken Parm was tough and dry. It s a shame to see the decline in quality, especially from a place you want to root for. For the prices they re charging they really need to go back to their roots and focus on what made them special in the first place, quality food.

First time coming to this location, typically paliottis is something to look forward to. This location does not fit that. The food was ok but they did get a dish wrong plus the pork tenderloin I thought was going to be more of a pork steak, was literally 3 little hockey pucks that are smaller than a patty on a mcdonalds burger, which I paid $23 for.. Service was absolutely horrible. We spent 3 hours there and only had 2 rounds of drinks. The servers are non-existent especially with the amount of cups that are still on the table. They say they are understaffed for this reservation but we can see them clearly setting up for tomorrow (since they are about closed). Definitely not a good time here because clearly only 2 rounds within 3 hrs is quite ridiculous. I wouldnt recommend this location to anyone and I definitely wont be back. Luckily for them, I wont include photos because thats what people see first. In the end they had to audacity to add a gratuity tip of 20% for our absolute trash service

As a first timer, I was SO impressed. Our server was exceptional (I wish I got her name). The food was so good and a very comfortable atmosphere. We will definitely be back!

Wheelchair accessibility: Poor Food

Great good and vibe. Service was good. Good place for people looking for vegetarian Italian food.

I ordered chicken Parmesan and was great, Great service , restaurant cozy and clean. Definitely will get back and recommend to my friends and family. Food : 5/5

It was my first time going to Paliottis and we went there to celebrate my husbands birthday and of course we loved the food ... the ambiance of the restaurant is quaint and cozy. Will be coming back with our family!

The food was good. I dont know if our server was just having a bad day, but she had an odd attitude during our visit.

Palliotti has been a staple restaurant at this location for a long long time. Staff are friendly, friendly and accommodating. Food was good and portions are generous. The restaurant itself is quite dark and dated - but nice for an intimate meal or catching up with friends over dinner and drinks. Vegetarian options: Plenty of vegetarian options on the menu Parking: Private parking lot plus street parking for overflow

Honestly this place is great. I was here tonight with friends and their baby. Our server was such a sweet person, our food was delicious, and it was a great experience. Ive been to the Abby location lots of times but this was my first time at this location and I will definitely be back. Vegetarian options: Theres a whole veggie section of the menu Parking: Free parking lot in front and back

just ordered this its perfect i wast expecting much since it was delivery but food is great 10/10 recommend

Take away window ignored us for the longest time on two occasions then claimed they didn t see anyone standing there despite the open window and watching the lady keeping busy doing anything but acknowledge me or another customer standing there patiently. Kind of passive aggressive and unacceptable. Take away stand definitely needs to step up their basic customer service. Takes a lot of button pressing to get out of leaving any tip as it starts at 15% then 18 then 20. No tip is more like it.

Perhaps I ve grown accustomed to esteemed customer service and quality food with quality ingredients to have held this place into higher regards than what was witnessed during my visit. For having been open 60 years, the menu really reflects the outdated customer care and dishes. I understand it s a weekend night, and we didn t ask for a reservation, but plenty of tables were empty and the servers had time to be idle. For our food to take over 45 minutes I would have assumed it to be better than it was and for the server to bring me something I didn t order was disappointing. My pasta sauce was watery, and the noodles themselves tasted a bit old, or something out of a cardboard box. The chicken in it was overcooked, and was lacking in vegetables. I had hoped maybe they would have at least offered an extra basket of bread to tie us over from the long wait, but not even an acknowledgment about the wait time. I ve worked in a kitchen a long time, I m not trying to sound like a hater, but it just didn t feel right.

It was.....okay. I honestly expected better flavourful food. We ordered take-out lasagna. It lacked real flavour. It needs spices added to the sauce recipe. The garlic bread was good. I just wasnt impressed.

Worst Pasta!!! Pathetic experience!

When I want Italian locally this is my go to place. Food is delicious!! Delivery is fast and courteous!

Staff arent friendly Can take 10 to 15 mins for staff to knowledge customers at take out window Food

Service was pretty good, they were able to accommodate a large ish group on short notice. The complimentary foccasia bread with balsamic vinegar and oil was delicious !! The aromas coming from the kitchen, while waiting for the rest of the party to show up, were mouthwatering. Pasta was EXTREMELY bland and the sauce tasted watered down and had no flavour. Had to add A considerable amount of powdered parmesan cheese, salt, pepper in order to aquire any kind of taste. The kids chicken strips were rock hard and chewy. The knife flew out of my brother in laws hand as he had to use force to cut up the chicken strips!!! Had the cheesecake for dessert and part way through pulled a long strand of hair from my mouth!!

Had a great date night! The service was A1 and the value for quality and portion of dishes was fantastic. 2 cocktails, 1/2 liter of wine, appy, two pasta entrees, a tiramisu and a pistachio dessert square to go (for later ) $130. homey and cozy atmosphere, leave the kids at home.

Great food competitive Pricing. We had a person family dinner there. Everything went Well.

Best Italian food in maple ridge.

Great place, love the atmosphere and the food, always come here for special occasions. Cajun seafood fettucini and the Chicken parm are my favourites.

love the food, good service, great prices!

Awesome food, great portions and nice atmosphere

Had a great time eating here. Pastas, Caesar salad, tiramisu and drinks were all fantastic. Will definitely be coming back!

Always excellent food and service. I d arm wrestle Nona to the death for the recipes for veal masala and minestrone soup! Vegetarian options: Just enough Parking: More than enough

Food was good, service was great! Arrived for our reservation and they were ready for us right away. We will definitely be back.

I luv luv LUV this restaurants food! I am a steak lover & never hav I had a more perfectly cooked medium rare steak. That, as far as Im concerned, says it all. So yum!

Food is great but an experience we have almost everytime we go in or order from them is that there FOH employees know little to nothing about the menus and add ons. Make em all retake there food tests lol

I don t know if everyone is trying to be nice in these reviews or they just have no understanding of good Italian cuisine. Ordered several dishes all of which we re bland and lacking flavour. I would choose a can of chef boyardee over eating at this restaurant again.

My preferred local Italian eatery. Always pretty good. Nice ambiance. Good food. Friendly staff.

Authentic italian food, friendly service.

We have enjoyed family dinners at Paliottis for over 20 years now. Great food and a great atmosphere.

food disgusting, prices outrageous, no real Italian here, no sauce, barely any cheeses. Take a walk away, so sick of paying money for garbage food.

Loved their vegetarian options. The staff is very helpful and friendly. The potions are so filling, worthy of every penny. I highly recommend to those who are looking for vegetarian Italian options

Good food,good service.

Fresh food made from scratch. Love the room division inside so you dont feel crowded. Kid-friendliness: They offer a kids menu. Wheelchair accessibility: Street level restaurant.

I had a great experience at this restaurant, 10/10 recommend to everyone, its a great space to bring your family for dinner. The food was absolutely scrumptious and delicious, it honestly couldn t get any better than that. The atmosphere was so calming and it gave kind of a authentic and olden thpe vibe which was spectacular. The service here was amazing and our server Jules was absolutely amazing. This restaurant was a 10/10 experience for me. Vegetarian options: As vegetarians myself there were alot of vegetarian options available. Parking: Easily available parking

Great taste and service.

An excellent pasta dinner. Food was delicious and the menu offered a lot of variety. Great service in a fairly initimate setting.

Superb! The food was delicious, the service was so fast and the server Samantha was so attentive plus she speaks Spanish a as well. Everything tasted so fresh and homemade. If you are in Maple Ridge dont forget to stop by.

First time eating here we got it to go, very yummy thanks!

Great Customer Service

Very nice dinner of seafood Alfredo and lasagna, large portions and absolutely perfect take out!

So great. My mom and me had never been before and it was amazing we will be back often

One of the best family owned and operated Italian restaurants this side of the Fraser.

This place has really good food, honestly a great restaurant. The service was quite slow however so only eat here when you have time to spare. I really like the salad, but the bottomless drink is a little expensive but everything else is very fairly priced. The garlic bread is really really tasty, try dipping it with olive oil. I loved the garlic bread. One of my favorite restaurants

The gnocchi is out of this world!

Me And my husband went to paliottis today everything was so good food was good service was good our server was very nice her name was Paige such a sweet girl she gave us the good service we sat outside at the patio Atmosphere is really good the setup is very nice cozy and comfy highly recommend 100% once again paige service was awesome Amazing girl happy and friendly

I ordered seafood fettuccine that was great, loaded with many different seafood items and more than a normal person can consume in one meal. The rest of our family loved theirs as well

Chicken Parmigiana and Veal Parmigiana were fantastic! So was my Strawberry Margarita!!

Like the atmosphere food was good, and will return

Excellent for a date night or family get-together. Everything is great. Try the mussels.

OMG YUMMMMM! ANYTHING HERE PUTS YOU INTO A HAPPYNESS COMA! Had the seafood fettuccine tonight... omg... Vegetarian options: Can probably sub something to make it worth your wihile Parking: Lots of spots, if not more in behind! Wheelchair accessibility: Roll thru entrance

Great service Great food Just like mama used to make

Ordered for the first time tonight through Door Dash because we were craving pasta. I rarely leave reviews but it really was not good. Large portions but barely any meat and just overall some of the worst pasta I ve ever had. $75 thrown in the garbage

They have GF pasta and I was told could make almost all sauces gluten free, server was attentive and did a good job. Would definitely go back prices are very reasonable!!

The Mussels were delicious, and the seafood pasta was decently good. Food arrived fast, customer service was excellent and attentive. Cozy inside too. Vegetarian options: They did offer vegetarian options on their menu!

What a great treasure in Maple Ridge!!

There is lots of food. The food tastes great. Our server did a great job, thank you.

Wonderful flavourful food, friendly service and cozy place for a dinner out.

The older waitress--spouse of the cook from what we gathered, is SO loud. Every table hears what she is saying to you. Far as we could tell, the seafood pasta dish, said to contain seafood, is mushroom soup mix with a few lakes of tuna?? They place about 5-6 shrimp ring sized shimps around the outside of the pasta when presented. Thats it. Thats all the seafood you will find in it. Dont order the escargots, those are 12.00, and if you find only half the dish was heated, but you dont realize the other half is still forzenish? They dont care. They will still charge you the full amount. Overall, it may look okay from the outside, but it is not somewhere I would recommend to anyone. For two people=$90.00 Thats two seafood dishes, 1 order escargots, coffee, and a coke. 90.00 Oh, right...And three tiny pieces of garglic bread. If you ask for more, youll get a scowl. We did. Its a rip off. A huge disappointment and insult. Wont be going back.

Best pasta I ve had in Maple Ridge!

If you like the north American type of Italian restaurant this could be definitely your place but not if you are looking for an original Italian. Pretty average for my taste but the atmosphere and service are great!

Awesome food and friendly staff.

meatballs tasted like sponge and noodles had no taste, proper setting though.

I was really excited to dine here tonight, walking in I was even more excited by the smell, come to find out they only have ONE highchair which was currently being used. I cannot believe a restaurant that has been there for years and is well known by the community only has one flipping high chair. Are people expected to call ahead time and ask if the high chair is available?! Anyways we ended up leaving because it wouldnt be a good experience having to hold a squirmy 1 year old while trying to eat

I unfortunately did not have a good experience with the service of this restaurant. I ordered food for delivery through DoorDash and after over an hour of waiting for our food, we were missing half of what we ordered. We contacted the restaurant and they said someone would drive it to us which we appreciated. However an hour went by and our food still had not arrived, so we called again to which they responded our food was being remade and was only just going out for delivery. No one told us it would be remade and quite frankly I dont think that was necessary since we just wanted our food at that point, and we had to wait over an hour for the rest of the food to come, yet they still forgot one thing. The food was also very salty. Im pretty disappointed and will probably not order from here again.

Good food, portions big enough for take home leftovers, friendly service and funky weird kinda building. Not fancy but dependable, and that fits me just fine.

The food at Paliotti s is delicious and the customer service is incredible!

Cancelled delivery after waiting 1hr 20min then denied canceling. Definitely avoid using them through door dash.

What a horrible experience. We ordered pick up and when we arrived they said the food would be another 10 minutes. I thought ok I can wait 10 minutes. They said the manager was personally preparing the meal. Because I had made a special request for no brandy because my pregnant wife. Then while Im standing there I can see that none of the staff are wearing masks. I could see many instances of cross contamination in that time. Handling money and then handling food. Touching faces. No hand washing. After the 10 minutes was up they said it would be another tens minutes and at that point I had seen enough. I wanted my money back. I asked and they said we dont know how to do that. We can cant refund your money. I asked for the manager. They said he was gone shopping. They told me 3 more minutes. I said I thought the manager was preparing the food? Hes gone shopping now. I demanded for my money back and they told me to just wait a few more minutes. I told them we do not want the food because none of the staff are wearing masks. They argued and said mask are not mandatory any more. Im sorry who ever you were but you are wrong. Very disappointing.

We tried Italian restaurant first time . Food was great and presentation is ok but foods Smell was so good. We were happy to visit here . Definitely recommended.

Did was good, service was ok

Fresh and tasty. Love the new look!

Food was delicious and service very good, I am wondering why no dinner salad wit h entree meal?

Havent dined in for awhile but the foods always tasty when we order for take out.

We showed up an hour before closing and we re treated to the best jambalaya I ve ever had, it s like a nice quaint Italian place and staff were speedy since we were almost only ones there. Would love to get the rose sauce recipe used in the jambalaya

After a long time a good meal in a very friendly environment. Thank you very much for the good service and management. Only 1 star out of 4 due to lack of espresso. After an excellent meal, the place for an espresso is definitely empty. We will try to go again with the family. Very high quality .

A $10 lunch special with great choices of pastas, sauces, soup and salads. Highly recommend!

Had the chicken parm. So good so was the service

I have been here 4 times. The room is rather dim in winter but still bright in summer even at 8pm. Service is always kind and food is transitional Italian. Sorry, I forgot take some photo every time. The small building is very distinctive. An old resident told me that there was a fast food, our eating room is a Drive-Thru way.

I placed an online order, pick up time was 30 minutes later. Arrived at the restaurant on time but nobody checked on the pickup window for 5min so I had to call for somebody. They forgot to check the online order and told me to wait for 8 minutes. Afther I waited for about 20 min just next to the pickup window I asked if the food is ready and it was already done but nobody called me. No sorries, nothing during the whole process. After I came home and opend my bag there was the salad missing Ive ordered. I really regret the 10% tip I gave them when I placed the order. I even cannot forget the arrogant behavior of the older lady who I spoked to at the pick up window.

The waiter was so kind and polite. Shared his recommendations and was attentive to our small party.

Went for the lunch special, an incredible value at just $10 for Focaccia Bread, Salad, and Pasta... However it was all very mediocre, I didnt expect much for the price and got exactly what I paid for, the sauce was very lacking in flavour and quite disappointing.

No question this is the best Italian food around! But what makes this a 5 stars rating is when I call to place my order there is always the sweetest kindest voice that answers. Naomi is amazing! She is always so helpful . We love her! Naomi you are a gem!

Alway great food, never disappointed

Seafood Canelloni Ceasar salad Garlic toast

Awesome food and service. Lunch special is great value.

Wonderful place to get pasta. Friendly family oriented staff. Dont get this place mixed up with paliottis westside. Its a diffrent restaurant. Better food is severed here at paliottis Italian. Not sure why they would have another restaurant with same name few blocks away. Confusing if your new to town. Almost lost 1 start but good food made up for it

The food is scrumptious. Their lunch special- a huge portion for the main- is priced to please. Lots of parking for everyone.

This has always been my go to restaurant since I came to Maple Ridge 21 years ago. I have only had one time that the food was not presented well and mixed up but the supervisor fixed that immediately. Last night went on date night with hubby and was so pleased again had a fantastic waiter (William) hes new as of four months but he is a great addition to this company. The food was terrific and the kindness of the staff goes along with the flavor of the food thank you so much for being on top of my list for go to restaurants in Maple Ridge always a great and new experience each time.

By far the most amazing head chef/manager and also food I ve experienced around here. After a miscommunication about my order, he went out of his way and drove it out to us personally. What amazing service. Absolutely next level. The food was a complete dream. Such delicious pastas and appetizers. Just an all around great experience. I highly recommend. 5 stars all around.

This place is just good Dont let the weird roof fool you

The service is great. Our server Kevin is super nice. The scene is great. Literally everything is great!! This is the best restaurant I hav ever been to.

Good food and even better service. Friendly family like environment. I will be back. Thank you

We went to Paliottis in Maple Ridge for my birthday dinner. The food was great but it was the service provided by William that made everything outstanding and the reason I have it 5 stars. Thank you William for such great service and for making this meal so special.

I got referred to this place from a friend and it did not disappoint! We went there for my mother-in-laws birthday and it was perfect. The place was warm and cozy inside, we arrived right at 5pm for dinner. The waitress was super friendly and as soon as you walked in you could smell the amazing food. The dinner was delicious and we had amazing left overs the next day! They gave an on the house dessert with a candle for my mother-in-law and we were all smiles. I would definitely go again with the family!

Great food, great service.

Food was good and our server Sia was great!

Ive given them two chances with different dishes and unfortunately not the greatest food. Im spoiled being Italian and having family that cooks really good food but sometimes you just want to order it in. Will not be ordering from here again. Sauces need some more flavor.

My husband and I went to Paliotti s in Maple Ridge to celebrate my 20 Year work anniversary. A gift dinner from my company. The food and staff was a 5 star rating. I would like to give a special thank you to Naomi Smith for going out of her way at providing us with the most outstanding service ever. Thumbs ups, great job! I definitely recommend this Restaurant and will come back to dine in soon. Thanks again! Michelle Lopez

I just oder out, to bring home to eat, it was good.

In short, Restaurant cold. Coffee & soup cold. Drinks were either unavailable or wrong. Long wait for water & place settings. Table was never cleaned of unnecessary stuff. My pasta & salad were good. Server was very apologetic, unfortunately that was not enough for the 4 of us. We will never return.

Wonderful pasta!

Always our family favorite

Ordered from here tonight (as we have many times before) and as usual, our order was not only wrong, but our reorder was even incorrect. Theres a sincere lack to get it right here and it shows. Gone downhill hugely over the 10 years Ive been ordering from here.

This is my all-time favorite place in Maple Ridge and its surrounding area to get Italian food made absolutely deliciously and the portion size is amazing as well

Tldr: delicious food and even better service Big up to this restaurant and the staff. We ordered uber eats yesterday and after 1.5 hours, the order showed as cancelled. When I called the restaurant, we figured it was an app glitch. Even though it was just 30 minutes from closing, they not only got their own delivery guy to deliver the food at no extra cost but also gave the dessert for free! My thanks to them, the food was outstanding as always and the service even better!!!

Worst, and I mean THE worst service ever, hands down. This is going to be a long-winded one, but please bear with me. The sign outside read, Two Words: Air Conditioned. On one of the hottest days of the year (39 degrees), we were relieved to see that. Couldnt have been further from the truth, as soon as we walked in, the temp was warm. We had just been seated in the back (to a table I had reserved a month prior), and our party all remarked at the same time that it was pretty warm back there. My mom noticed the vent on the wall and asked me to feel if it was blowing cool air, but, in fact, was blowing out very HOT air. I went to tell the server that it was really hot in the back room area, and if there was another table we could sit at, as the front of the restaurant seemed a bit cooler, albeit still warm, and she looked at me and rolled her eyes!! I say to her, please come back and put your hand up to the vent and feel for yourself, and no word of a lie, she literally looked around and said there is no where else to sit. I said, Well, Im not sure whats going on here, I made reservations a month ago (for a birthday) so Im not sure why we are being seated in the back room with a vent blowing hot air (my point being we didnt just roll in off the street and had to take what was available). The server again roller her eyes and said, Everybody here has made reservations, and proceeded to point to every table. I then said, Well, when I came in (in person) a month ago, whoever took my reservation commented to me that it was odd we were coming in and making a reservation for so far in advance and didnt even appear have a book to write it down in, and scribbled it on the bottom corner of a page (she even went so far as to go ask if it was okay). Feeling a bit wary, I made sure to follow up 2 weeks later to confirm. (Note, we had been really looking forward to trying out this Italian restaurants menu as we are Italian and also being new to Maple Ridge). Ok, getting back to the story, I again invited the server to please come back to the room to feel the vent so she could understand my concern. In no way was I rude, mean, condescending. We then wait at the table for a good 10 minutes, she came back once in that time, put her hand up to the vent, then walked away, not saying a word. Then comes back (finally) to the table with water and said, Well, did you decide if youre going to stay? And, I say, Well, you said there are no more tables, so where are we to go? to which she said, I meant stay in the restaurant, not this table, it seems like you arent happy and you want to leave. Im like, Wow, I never mentioned ONCE that I wanted to leave, I asked you to come back and please feel the vent and if therewas another table! So, at this point, now Im starting to get irritated with her snotty attitude. She then proceeds to tell me that everyone has been mean to her today, and I had to interrupt her at that point and clarify, I was not mean or rude at all! You were rude to me! and I kind of put my hands up at that point in disbelief and kind of chuckled at the complete absurdity of how things had been so poorly handled by her and now progessed to this over a simple request, and she said, You can sit there and stay and laugh, or you can leave and walked away. Like seriously?! We tried to ask for a manager, no one came out, we went back (calmly) to the front area to ask again for a manager and was told he was busy cooking. At that point, we left. Never in my life have I been treated so poorly by a server. Im a foodie, I eat out a lot and ALWAYS support small, local restaurants, but I will NEVER EVER support this restaurant again (I had ordered takeout pizzas before). If this, Paliottis, is how you run your business and let your wait staff treat people (which I have seen MANY reviews, after the fact, about your service being horrible), then I just feel total regret for you. Word of mouth travels fast, and you definitely lost out on customers for life. Absolutely ridiculous experience ever. Total fail.

Awesome service and amazing food. We were surprised how quiet it was on a Friday night but that didnt stop our waitress from giving excellent service. We thought you closed at 10, and the girls did not kick us out at 9 when you did close!!!

Used to go here many years ago. It was my go to with a friend of mine. It was really good food and a good dine in experience. I have not been able to dine in but during COVID I did order take out a few times and it was always delicious and well prepared and packaged. I loved going to pick up the food because the aroma in the parking lot is so amazing. The food is always hot and the wait is not long. There is love in this food for real! The price is a bit high but it is reasonable in comparison to other restaurants of the same type in the area. Good selection and menu.

Wonderful food and service.

Insanely friendly staff and a good place for food. Sometimes the food is lackluster but the homey feeling you get while there is worth it

Service was delightful, food was good. When we left and passed by the back door of the restaurant to leave....there was a cook staff with his apron on sitting on top of the dumpsters smoking a cigarette....ugh! Turned us off to never return!

Every time I took a bite of my dish that was made up of only things dreams could possess I had to withhold myself from crying. The flavours came together like the sun in the sky and the service was impeccable. My server, Jessica, was a complete delight to be around and made the experience 10x better. (no Im not saying this because she said i was funny..........well maybe a little bit). (that was a joke). (see, funny right?). the food itself was probably some of the best food Ive ever had. Since Paliottis got a new management, theyve been better than imaginable. 5 stars from me 100%. Cant wat to go there again. - Skye (by the way, my dish was the cheese tortellini jambalaya except with an alfredo sauce instead of rose. The appetizer, Baked seafood Neptune, was also magnificent. highly recommend both of those dishes).

Hands down without a doubt this was one of the most horrendous situations I have experienced in a dining out setting. My husband and I visited from out of town August 18, 2021 the waitresses working this evening were some of the most unprofessional customer service hospitality hostesses I have come in contact with and I have travelled the globe. The restaurant was an absolute mess most tables were dirty. We were told it would take to long for them to clean off any of these tables so we were then sat down at a table outside the washrooms under a dripping air condition. Each and every request was rejected, I ordered a glass or red wine shiraz and received a pinot grigio, when requesting a the correct glass of wine she insisted this is what I ordered and that she would not be taking it back. She then had other patrons in surrounding tables get involved and proceeded to ask them what they heard me order. At this time cancelled our dinner order and requested the bill and she still insisted I pay for the wine and the food we never received. We were laughed at and publicly humiliated as well as shamed. Even today I still feel sick and upset about this situation. We would never return or recommended this restaurant to our friends or family who live in the up and coming community. Beyond disappointed and recommend the management take more pride in who they hire and who is representing there long standing name in the restaurant industry.

Ordered takeout and the Seafood penne is amazing! We ordered again the next day!

Best Italian food around, great service and awesome staff. Special mention to Jessica for being super attentive and friendly. Highly recommend

First time in Paliottis and YOU have to go! It s the cutest little spot with amazing food. The Crab Cannelloni and Seafood Pesto Penne was to die for! The service we received from the lovely Jessica was so amazing and we will definitely be back again. The entire staff, including Mr. Paliotti himself made us feel welcomed and gave us an amazing experience.

Always a good time and great food. Shout out to our waitress Jessica, shes top notch amd made our dining experience that much more enjoyable. Thank you Jessica !

Great good but poor ventilation. Would love to see an improvement to the indoor air quality of this establishment.

Delicious food, good portions, friendly service

Very tasty and huge portions!

Omg I finally found my go to Italian restaurant and its so close to my home . This place is a hidden gem . Small and so cozy tucked in the city of Maple Ridge you can find this gorgeous place where you can experience an abundance of authentic Italian home made like foods . Each dish has its own great flavours that bursts into your mouth reminding you of the foods you had all around Italy . Brings back great memories or you can make new unforgettable memories . Loved the rustic design of the restaurant . The outdoor space is filled with fresh planted flowers and vines hanging from the roof and create a canopy which protects from sun . In the Mediterranean people make use of vines and trees to create shade . This way they stay close to nature and is very admirable. Theres a great selection of alcoholic and non alcoholic drinks , and amazing dishes . You wont go wrong whit whatever you order , theyre simply made with pure love I think , I cant explain it otherwise. Your mouth just havent experienced these taste yet until you go there . The manager is so very friendly and very helpful when it comes to recommending you drinks and foods you prefer . Hes always very attentive and makes sure youre having a great time there . My one and only wish would be to have all Italian music to listen to . I know I dont go there for the music , but its just that no other music suits that environment better than real Italian music . Italians have great music . The music was the only one thing that brought me back from the Mediterranean while I was eating there lol , because they were playing some country pop music which is really very Canadian . But its certainly nothing that will stop me from going there again and again . Keep up the great work guys .

Italiano restaurants are one of my favorites, could be because of the mouth savory flavors they add to their pastas. Paliottis pasta was none the less packed with flavor. The wife and I had made reservations earlier that day because we knew we would be in the area, we went there on a Sunday evening and noticed it was a place with tons of traffic and reservations are highly recommended. The wait was no longer than our reservation time which is a big plus. Our server was very nice and worked very hard trying to serve all her tables. We ordered the Cajun seafood penne and the 4 cheese pizza... this penne was amazing crab prawns and shrimp just paired perfect with the pasta sauce. On the other hand our pizza wasnt done too well our server looked tired and didnt want to complain. And for the grand finale DESSERT we had a passionfruit pomegranate cheesecake... one thing I love more than food has to be dessert cheesecake at that... this was unreal the pomegranate was an amazing addition to the cake. All in all the comfort and food were good. The hearty touch to this place was the decor inside... definitely give Paliottis they deserve it.

My boyfriend and I were really excited to finally try this place, we found the restaurant to be very cute and cozy. My boyfriends Cheese Tortellini Jambalaya was ok, the prawns were good but the chicken and the steak in the dish did not taste fresh. I was a little disappointed because I ordered the Seafood Fettuccine, the waiter misheard me and I was brought the Seafood Penne instead, our waiter offered to remake my dish, but I would feel bad if they had to throw a perfectly good plate over a miscommunication, also my boyfriend and I wanted to eat our dinner at the same time so I decided to keep it. Because I decided to keep the dish, it would have been greatly appreciated if our waiter took a small percentage off the bill, as that would have been much cheaper than remaking the entire dish completely. Sorry no pics, I was disappointed when my plate arrived.

We have only ordered take out so we cannot speak to the in dining experience. Every time the order has been hot and fresh. Flavors are good and you get what is expected. Will note that sometimes we get free bread with a pasta order and sometimes we dont. Overall certainly a step up from your Boston Pizzas or other chain places in suburbia with some stand outs like the Spicy Penna and very generous kids meals. Some dishes are a little greasy especially if you reheat them

Very cozy,great food and good service!

Amazing food and service. Huge portion sizes so I even had leftovers. Kids eat Free promotion and nightly specials were an added bonus. We will be back.

Birthday dinner with friends. Cajun Seafood Linguine was excellent.

My wife and I came for our 1 year wedding anniversary. The service was amazing and the food was magnificent and delicious. We highy recommend Paliottis if anyone is craving Italian. This our new favourite restaurant for date nights, birthdays and anniversaries.

The food was good and the service was good. A great place when you feel like good italian food.

Fair prices and a great selection of pastas. Delicious food! I recommend this place.

Superb food an great service. Love this place

Really good food, they used the right amount of garlic, excellent service, they went above and beyond.

Good family friendly place, and probably the best delivery Italian food in town. Try the Cajun seafood pasta its awesome.

Authentic cozy familia owned Italian restaurant. Been coming for years... Unwind and enjoy the company of others, youll want to get some wine and stay a while. Great place place warm up inside in the winter, and in the summer the patio is top notch. It has a large menu, kids menu, and great liquor menu. Weekends are often very busy so plan accordingly.

ordered via skip and it arrived hot, fresh and delicious.