Sunset Grill in Markham

I recently visited Sunset Grill and was really let down by both the service and the management. From the moment we arrived, the staff seemed disorganized, and it took an unreasonably long time for someone to acknowledge us. Once seated, we experienced slow service . We had to ask multiple times for water refills considering the restaurant wasn t even that busy

Love this restaurant! Was walking by the neighbourhood and craving for a light meal - wanted all day breakfast for lunch. Food is tasty! I also ordered coffee which kept being topped off. The price for the meals is such an amazing deal! The staff in there are very cheerful and just absolutely amazing! Thank you for such wonderful service!

Exactly what we were looking for! Glad we found this spot.

Food was great and the staff were super friendly. Parking: Fairly busy plaza so parking took a bit Kid-friendliness: Full kids menu at a reasonable price.

Service is awful. The waitress tried to rush us into ordering the menu and when we ordered something afterwards she would make faces. When we tried to get waitress attention, she would bluntly ignore us. We couldn t get napkins or maple syrup until our meal was almost done. The food portions were really small too. French toast was too dry to eat so we asked for maple syrup which they gave us at the last minute of our meal. I ll never go there again.

Excellent experience. Kudos to the food, pleasant and attentive wait staff. Highly recommend. !

Elsa is one rude and impatient woman. She has no sense of customer service or loyalty. Lady learn some manners please. Food

We ate very well. Excellent service. The waitress was very attentive.

I have visited numerous times and it is always great. Service, food and coffee are all 5 star.

we are regulars here and come here often enough. the staff is very friendly and smiley. food is always excellent. but we had a very super exceptional experience recently where our server Erica (thats her name as it was on our receipt) went above and beyond. every thing we asked for she remembered even tho shes extremely busy. she always came to our table with a smile and was polite. despite the busy-ness of the place she always walk by to check on us to ensure we were ok. also the other staff kept asking us if we needed coffee top up, i think everyone helps others to top up everyones coffee not just their own serving tables. we were very surprised by Erica and her over and beyond service. thank you for the exceptional service and you deserve more than the 5 stars here. someone out here appreciates your hard work and effort!

Quick service, standard ambience and consistent food taste.

Great Food

The food is mediocre and the service is great as always. But the dirty menu should be replaced.

The coffee cups are so small.

Good Food, Slow and average customer service. Did team meeting for 10 members, overall feedback was 4 star.

Love the pancakes here and the rest of the breakfast was a good size and not to oily or salty. Vegetarian options: Decent selection Parking: Alot of parking Wheelchair accessibility: Very tight spaces

Ive been to Sunset Grill many times over the years, many different locations. First time here in a long time. The greeter was excellent, didnt wait long and friendly. The place was entirely full, so some delay would be expected, but the waitress was a little too slow. We waited about 5 minutes for our coffee, then another 10 before she came back to take our order. I went basic with eggs, sausage and bacon. The eggs were a little undercooked, with clear albumin still present. Everything else was great.

Wonderful service from Olivia, we loved her bubbly and cheerful personality! She really made sure that we were taken care of which made dining with our baby a great experience. The atmosphere was nice and family friendly, great menu options.

Their food was contaminated with revolting perfume smell it s absolutely revolting. I question the sanitation of the food. Are your staff told to not wear strong perfume or cologne while on the job?? They re also stingy and pathetic when it comes to refund- They offer to only refund partially for the fruit portion that smells when it s a waffle fruit combo. Do you not understand if customer lose appetite, they wanna throw the whole dish out?? Horrible customer service and I will not be retuning to dine there ever again.

Great service, good portions and ingredients are fresh. A Nice spot for breakfast

I really appreciate their food. The ingredients are fresh and the cooking style is very healthy. The taste is great. They sell real food. The servers are also very polite. I will definitely come back and hope that they can keep it up.

This could be a better experience if the staff was more efficient and the food or I should say the home potatoes weren t burned. Don t forget cutlery on the table and water. Food

Great breakfast offering

Sunset Grill in Markham offers exactly the menu selection you would expect from a traditional breakfast restaurant. All the usual items are here, and they occasionally have a rotation of specialties. The restaurant is decently clean and well-maintained. However, my main issue is with the service while dining in. I have visited three times in the last six months, and each time, they failed to take care of basic necessities like refilling coffee and water. The service always takes a long time, even when the restaurant isn t full. While the food is decent and the prices are competitive, the service needs significant improvement.

Gave us the wrong food and charged us for it - ended up paying $30 for an originally $10 meal as a HIGH SCHOOL STUDENT

Great staff especially Mahalet

The rating I give is based on this being a sit in fast food brunch. This is not a fancy place so I am rating them on being quick to serve the meal, food is descent, and service is relatively quick. We ordered the turkey Benedict plus the 3 eggs with bacon and toast. Our bill came to about $35. They gave us a generous portion of potatoes and unlimited refills of coffee. Overall, I am quite happy with everything.

Great service, and delicious food!

We always tried this place for brunch, and it was good every time.

my favorite pancake house

Our server was Liv and she couldn t have been more sweet! Very helpful and funny! Made the whole experience even better! I would highly recommend coming here! We had their waffles and they were incredible!

Gr8 place for dining with family and friends

Sunset grill is my favourite breakfast spot, but this location is terrible. Cross contamination is all over their food. Some of their staff are nice, while some of them are terrible and rude. Avoid this location if you can

Service was fantastic Food is predictably good Neither cozy nor cold - a very non emotive atmosphere Service & reliably good food makes it worth the return visit

Great service ! Olivia took great care of my family and I. We came here after a funeral for a close family member. Would highly recommend it! Food came out very fast with no problems.

After 12pm then you would not have to wsit as long tn be seated

Never disappointed

Great tasting food, cooked to specifications, and a great attitude. Good prices Kid-friendliness: Saw a high chair Food : 4/5 |

It used to be good feels like it s gone a little downhill. Service is ok, waitress took a long time to come to our table in the beginning and afterwards she didn t really check up on us, food used to be good but lately the eggs are undercooked and bland and so are the home fries, it s not too bad for the price but could be better.

Very busy but our server was fantastic and remembered us from a previous visit!! Delicious toasted western sandwich and great home fries.

Great place for breakfast. Was busy but service was quick.Food was good cant ask for much more. Parking: Place was full so was the parking lot makes sense. Kid-friendliness: Saw kids there

You know what you re getting, standard menu like other Sunset Grills. People make the difference!

Service was great! Missed having poached eggs with my benedict. Home fries werent special Also wished there were sugar alternatives at table for coffee

Super good food, clean washrooms

Very nice service! Not the best for brunch if you want something special but for breakfast lovers (mostly egg lovers) here is the ideal. The service is quick and food good. Nothing fancy. Not special hot drinks, only hot chocolate, americano and tea. Forget the cappuccino types etc. But they will give you cream instead. Parking: Small for a busy day.

Tried Eggs Florentine Liked it. If you don t like the omelette sunny side up, then this item is not for you.

Good food great service

Our favourite breakfast food place :) weekend morning dates are the best here. Food portions are large and prices are fair. Staff are lovely and accommodating. Its my new routine place

very friendly, fast and attentive food was good. Just the potatoes were cold and not Krispy

Always I visit this store only ,On my way there are plenty of restaurant but I love this place only

The portion size will make you happy relative to price. Huge pancakes. Free refills coffee. Friendly staff. Many parking spots for free. Food : 5/5

Friendly staff. Mahlet is the best hostess. Clean and neat place with many healthy dishes to choose from.

I have always been a fan of the food here. I have tried sunset grill from multiple locations now and the food never disappointed me. Having said that, i feel the woodbine-highway7 location is severely short on staff. We had to wait for more than 30 mins even when some tables were empty and even after being seated, had to wait long for food. Would really appreciate if the short-staffing issue is resolved to keep this great restaurant up and bumping.

The place is nice and neat, and the prices are quite reasonable. Really enjoyed French toast as it was yummy and fluffy. Dissatisfied with the potatoes because they were mostly either burned or not well-done. The service was average.

We went as a group of 10 people and enjoyed good food and yummy coffee Ample parking and it s free! Good prices and excellent customer service! Will be a regular now! Best was no waiting long in lineup to get a seat, service was quick!

I found the best French toast and coffee with good prices.

Best Sunset Grill Our favorite breakfast place. The staff are great and the food is always delicious We love going for breakfast on the weekend! A great place to bring kids too.

Great food great service Best Waffles in town Parking: Tons of available parking Kid-friendliness: Great menu

Very busy but great food and attentive staff

Wheelchair accessibility: Not very good for groups 6 n over but food n service pretty good. 8 out of 10

Excellent staff, very clean environment and excellent breakfast

Great place for breakfast. Affordable and wonderful.

Wow fast service. Very good food, love the place will go again. Thx

Good food, busy and lots of selection. Waitress was great.

Had a BLT and there was like half a strip of bacon on it

Really in an awkward position when compared to Nofrills and Loblaws .no price/quality advantage over either one.

Great location, lovely family spot My husband and I took our 1 year old for brunch... the servers were wonderful, kept our coffee topped up, and ensured a safe and healthy environment for our baby while assisting us with keeping her entertained. The food was also excellent ! Thank you for making our visit pleasant! Prices were also reasonable - and not up there with the inflation trends.

UPDATE March 11, 2023 Well this location of Sunset Grill has gone from an amazing 5 Star to dumpster fire with 1 Star. Let me explain ... Its so simple but its a core reason why you would normally choose to have breakfast at Sunset Grill. The owner no longer serves coffee in the large Sunset branded cups. Opting instead for the smaller cups. Why does this matter? Guess what the coffee gets cold faster! Making the overall experience suck. Worse is that the owner tracks when people post pictures of coffee on Google and IG. Then gets angry at the staff ... Track this in your bottomline buddy! ... Were starting to look for a new place for breakfast. Recommend others to do the same. If you havent gone to this location ... Find another! Really dislike being nickle and dimed about simple stuff. PS - Your serving team is amazing. Treat them BETTER! *** My best friend and I come here weekly for breakfast. The food is fresh. The service is spectacular! This isnt the same with ALL Sunset Grill locations. However THIS location is the model for the rest. From the kitchen to the front of the house!

Always casual and consistent with their food

Food cold, not even warm Complained and was offered a remake but time was an issue for me. No checks from server if food was good and not even a top up on coffee until we had to ask after our meal. I have never had a bad experience at any other location. Won t be back at this location for sure Vegetarian options: Na Parking: Na

Had a light breakfast here. Fruits are fresh, service fast and friendly. Recommended.

Great food

One of the best Sunset Grills in the GTA. Great service. Fresh, tasty food. And we love the fresh coffee. Vanessa & Elena are great servers.

Love it

First time at this location. Food is consistently good here. Service was alright. Took them a while to acknowledge us and take our orders.

Ordered french toast for delivery, and it did not come with any maple syrup. There isnt even an option on UberEats to order a side of syrup, so I assumed it would be provided considering it is while dining in. Home fries were barely cooked or seasoned, and everything was luke warm. The most disappointing Sunset Grill experience Ive ever had.

Above decent

Very good food and service

Nice place with variety of breakfast and brunch items. I went with my family and really enjoyed. Service was excellent and friendly staff. I will recommend everyone to try.

Horrible place. Very dirty and never try their french toast. The WORST this i have ever eaten in my life. Never come here.

The worst sunset grill I have ever been to. The waitress had a terrible attitude, we ordered two house salads with a side of chicken breast and avacado toast. The salad was full of large chucks of carrots, tomatoes and red onions. The chicken breast was over cooked and the avacado toast was BARELY any avocado while topped with a million olives, tomatoes and large onion rings. These are literally so easy things to make yet they couldn t get none of it right. I ever asked for light feta on my toast and it still came covered in cheese. Terrible service and food.

The absolute WORST sunset grill I ve been too. We ordered a house salad and a side of chicken breast. The house salad has MASSIVE carrot and tomatoes cut for a giant. We couldn t even eat them without almost choking. How you manage to mess up a salad and chicken breast is beyond me. When we went up to the pay the bill, after advising the waitress (Asian bigger girl) she just stood there and said you ate the lettuce and chicken so we are still going to charge you. I said that s the best you can do, and she said yup with a smile on her face. Save your money, and do not eat here. That shows they do not value their paying customers and the chefs are lazy. I will make sure I tell my network of thousands not to come to this location. Absolutely unacceptable and poor poor judgment on her part.

Hard to screw up breakfast but they did. Service was brutal & food was lousy.

I came here on a very busy moment but only had an hour..the staff understood and served me on time...problem was It took a while to get mt forgotten cutlery when my food arrived and it got cold...I did start to eat with a tooth pick from my sandwich...and I had to ask for my change... Kid-friendliness: all day breakfast place..so all kids will enjoy

Delicious brunch (pancakes/egg Benedict). Reasonable price. Great service. Was not too busy and was seated relatively quickly. Would def come back again. Vegetarian options: Vegetarian options are available

Plenty of food, good service. Reasonably priced

Recommended, good selection

Its either fake 5 stars or ppl really have no standards.. food was bad and service was too...

Erica is an amazing waitress! She is so kind and thoughtful :) The cooks are also extremely fast and brought out the best breakfast my boyfriend and I have ever had. My first google review goes out to her and the team

the breakfast of bacon and egg with home fires were ordered.Instead of the crispy strips of bacon, cheap fatty back bacon was served. The potatoes. were undercooked , rendering them inedible. The waitress was nice but lacked any concern that the meal was barely touched. The chef needs cooking lessons!.

Been at this chain quite often. Consistency is the word.

Not good food not good coffee

Pretty clean and comfortable food size good. Will return sometime

Friendly staff and service was fast. Great breakfast!

Best breakfast with a growing selection for days when you want something a little different.

Outstanding quality with the food, customer service, and atmosphere. The staff are caring and friendly. I will definitely be a returning customer at this location. Food

My favorite meal of the day and this restaurant added to my joy! Elsa was exceptionally pleasant!

It was busy on a Saturday morning during brunch time, which is to be expected. Food was decent (the poached eggs my husband ordered were too well done and not runny, which was a bummer) and came out relatively quickly. Portions are generous as with all locations. Service was good when they were able to check in, but they were definitely stretched because they didnt have too many opportunities to stop by, and it took a while to grab someone to ask for refills on coffee and things like that.

Typical breakfast place. The food and service were good.

Tasty food and friendly staff

Thank you the best place for breakfast Nice Food : 5/5

Because food and service is normally top notch, in anywhere from 2 to 3 times a week. Yesterday, three of us in for lunch, had to repeat order to waitress three times in spite of being very straight forward (toasted bacon and egg sandwich on white with home fries well done). No worries, maybe shes having an off day. Food comes, always super tasty home fries are a stacked pile of mush that look more like mashed potatoes and taste terrible. Move onto my sandwich, well its toasted on white but egg tasted off, remove top, its scrambled eggs on toast with bacon plus toast is dry (never buttered) and stone cold. Sons scrambled eggs and sausage, eggs good as were sausages, toast hard cold and dry, home fries same as mine. Third person, pancakes really good as were scrambled eggs but home fries mushy mess. Not sure how a place that is normally an absolute treat could fall off the rails so hard. Waitress oblivious she was clearing plates with most food left behind. UPDATE Lunch today, friendly greeting and seated right away. Even though pretty busy, drinks and food came quickly and was delicious. I guess previous experience was one of those flukes that can happen to even the best of spots.

Food is always good and somehow the service always even better

A breakfast staple in the neighborhood! Service and food was excellent and we love the amount of natural light that flows through the restaurant. The menu has something for everyone.

Great place for breakfast. Decent portion. Service was good. Food : 4/5

Great experience good food

I am always choosing this location because of good service and good quality of the food Today I ordered a wrong Item And she ( mahlet )very nice with me and change my order with smile

Personal fav poutine (but a bit oily Three egg w/ bacon & white toast * busy at 11 Food : 4/5 | Service

Anyone who is even a little health conscious should steer clear of this place. I ordered a southwest vegan hash thinking it would be nice and light and I was so wrong. It came with a side of avocado and tomatoes and the avocado was dark in colour and it tasted stale and old, I think it s from a can. The hash was just a bunch of deep fried potatoes mixed with some red peppers and mushrooms, I barely touched it and it was just horrific to even look at... the portion was insane and not in a good way.

Good service, potions are perfect.

The best breakfast in town.

Super fast service in this busy spot. They appear to run a tight ship here.

Amazing breakfast spot!

This should be a 1 but felt bad for not our nut the cashier/waitress because she was super busy and understood our severe multiple issues in just one visit. However no regard for coffee, a menu, water, refill of coffees, no proactively what so ever in fact we had to remind her consistently and constantly for a menu(twice and never offered one) refill for coffee (twice and she forgot) and even napkins as we were not offered any. Updating this now to a 1, since after 50 minutes for 2 breakfast sandwiches, the lady added potatoes to both of our orders when we explicitly said NO potatoes, got both of our sandwich breads wrong, and didnt punch in the side of bacon. Went straight to waitress and paid just for our drinks and left after expressing our borderline disgust for wasting our almost 1 hour and the lack of service, and lack of attention to our table and food orders.

Great service!

Good food good service

The most amazing service and breakfast served. I was in rush as my work was about to start and they prioritized my order understanding my urgency. Really amazing staff. I am highly thankful

Guys hands down one of my best breakfast experiences! Went for late breakfast with my wife, and was blown away by not just the food, but also by the level of service. Food was superbly tasty, and service was fast, crisp and with efficient. If you want a kickstart to your morning with a solid breakfast and high energy service, this is your best bet!

Great staff and good food. Sadly they keep raising the prices at a rate far higher than inflation or the increased cost of food. A breakfast special for two with coffee and tip works out to be close to 30 bucks. Won t be going back until they are competitive with other local breakfast places.

Had a negative experience this morning. After I was served my food, the service was nonexistant. I had to wait way too long for the server to come to my table so I could ask for a takeout box and the bill. I will say that it was fairly busy, however it is a small restaurant and the server didnt check on me once. Also, when I asked for the takeout box, I pointed to 2 plates with food on them. When I was paying on the machine, I didnt notice that the the server took one of the plates that I was intending on packing up, which doesnt make much sense to me.

Amazing service and quality food. Prices were ok.

Classic Sunset Grill Breakfast. Service is always excellent at this location as well as very prompt.

Awesome customer service. Friendly, courteous family friendly atmosphere and very helpful. Food was delicious!!! Excellent coffee as well!!! Dietary restrictions: They provided gluten free options

Awesome service, food is cooked really well and seasoned perfect. This would be 5 star if I didnt think the meal was too rich, recommend everyone try once and see if its more to your taste.

nice cozy place. great food, their breakfast sandwiches are out of this world. definitely will be coming back

My order of Eggs Benedict was cooked incorrectly and instead of replacing the server tried to school me on how they prepared well done poached eggs - by frying them over-hard. I had two bites out of my order before noticing and didn t eat the rest. Server was generous enough to charge me for the full meal $20.05 for something I didn t order or eat. Last time ever visiting this Sunset Grill.

Food was delicious. Friendly people. Its was good experience thank you so much

Came here about 2 weeks ago. We usually go to the other Sunset Grill location but was in the area and decided to eat here. Server asked us for our drinks, left us alone for quite a bit, came back to take our order without handing us our drinks. When we got our coffee, I went to reach for the milk and cream only to find the bowl at our table was filled with empty used containers. Gross. We had to just grab it from a nearby table because the server never came back. Ordered an eggs benedict and my egg came out fully cooked, not runny at all. Overall, disappointed and will not come back again.

Great breakfast for meat lovers

One word - amazing. Service was incredible, food was delicious, and atmosphere was homey . They have a sign in the restaurant that says that all of their ingredients are fresh and nothing is pre made. That is true. Food was fresh, especially the pancakes so fluffy and delicious. Would definitely return when I m in the area again.

Fantastic service The food was excellent, huge portions go hungry

Typical greasy breakfast you would expect from a chain restaurant. Clean. Friendly service and relatively quick. Convenient location with lots of parking. Recommended.

Excellent choice for breakfast. This location is very clean and I love the fact that you can see the entire kitchen. The staff are wonderful. The food is tasty and the portion size of their food is perfect. Our waitress Ms. Nicole was so nice and friendly.

Delicious, fresh and huge servings! Lovely hollandaise!

first time there for breakfast. love it. comfortable seating, we ordered crab cake with eggs, very delicious, free refill for coffee. I definitely will come back Parking: it locates inside a plaza. it has lot of parking

Great food even greater staff

It was just okay. They were busy which didnt help.

We ordered 1 veggie omelette with cheese, 3 pancakes and orange juice. Food came quickly. Great quality and service!

One word - amazing. Service was incredible, server Elmina was really nice and friendly .,food was delicious, and atmosphere was homey . They have a sign in the restaurant that says that all of their ingredients are fresh and nothing is pre made. That is true. Food was fresh

I absolutely love the woodbine and hwy7 location. The staff there are remarkable and the food is consistently good and reasonably priced. The owner is a nice guy as well. Coffee is never empty there.

Nice service Nice food

Parking: Quality food very reasonable price with excellent services Food

Had breakfast with my grandson. Food was great, place was clean, service was great too. Not much leg room between tables if you are tall or large in size.

Food was burnt. Nothing special here. Cora is better

My wife and I decided to try this place out this morning. We werent really expecting much, we arrived and the place was packed but we were seated pretty quickly. After my wife finally decided what she wanted We ordered and received our order crazy quick....Its no exaggeration, we honestly waited about 2.5 minutes. Im not sure whos working the kitchen but they must have been ex Nascar pit crews. The food was pretty good, nothing really stood out but its exactly what we were looking for. I had the salmon eggs Benedict and my wife had a side order of home fries with a side order of fruit and smoke salmon

Too many potatoes

I ordered the sunset super; the pan fries some pieces were not fully cooked others were find. I had to send back my eggs because they weren t cooked as I had asked yet the waitress kept arguing with me that they were and basically telling me I don t know what I m talking about!!! The pancakes were huge portion but not fluffy as advertised and tasted more like boxed pancakes. Coffee cups were tiny and they don t even fill them up so I had to keep trying to get our waitress attention for refills! She was the only working despite 3 other waitresses standing by the kitchen area! Their prices were reasonable though so if you re on a budget, this would work. Having said that, I definitely won t be going back to this location again.

Good Breakfast place. Kid-friendliness: Staff is very friendly and courtesies. Food : 4/5 |

Great place for breakfast, reasonable prices and very friendly staff.