155 Mnt Masson, Mascouche, QC J7K 3B4, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Every single Uber order I've placed, they always forget items, sometimes an entire combo is missing. Uber will refund me but I order the food because I want to pay for it and eat it now to get refunded. I just called them now and they blamed it on the Uber driver and got frustrated when I asked if she has a solution and hung up the phone on me!
Wait forever nothing on the menu and people working half asleep 😴
Ordered 2 McDoubles with bacon no pickles. Seems pretty simple right. Well I waited 10 minutes for 2 McDoubles with pickles and no bacon and was charged 3 bucks for the bacon and never got it. Love getting ripped off.
Ok mcdonalds. Fast service considering its the most popular restaurant in terrebonne.
The driest hamburger I ate. No ketchup or mustard fries were ice cold
Worst service ever, very slow , inexperienced staff all the time never going back again
Eating at McDonald's make a old man feel young..
Missing thinks in my bag in the drive-throu
The lady dressed in black (supervisor I imagine) during the week during the day is very unpleasant. She clearly has no concept of customer service.
I was told by an employee this morning at 8:15 a.m. he told me that if Im not happy there is a Tom Horton MC right in front.. its unacceptable!!
Trio mc muffin with egg and sausage and trio mc muffin with bacon..cold sandwich and half-cooked egg full of goo not forgetting the mayonnaise packet full of sticky and moldy food on it. Really disappointed. Cleanliness to be reviewed!! We went back there on Saturday October 5th..the young men (3) who worked there..I say well done to them..helpful, courteous, respectful and fast..well done guys
Never decaffeinated coffee. I come to shop 3 times a week at Walmart and the McDonalds inside never has any Decaf... Whatever....
I order a Crispy Mac Bang Bang I get a normal crispy Mac I return it and when the cashier asks to redo it, the 3 little guys in the kitchen laugh and think its funny I see one wipe the Mayo sauce with a napkin and then put the new one back on and make my burger just right... luckily I wasnt allergic to Mayo. For me, even working in a fast food restaurant, it seems to me that you do it all over again properly or at least you ask the customer before doing this kind of thing to be sure that it doesnt bother them. Vanilla iced coffee that tastes like bitter coffee Tasteless My boyfriend who doesnt receive his drinks Fries that taste like cardboard must have been lying around in the fry warmer in the fry cups for a while at least they were hot but not good 2 people next to us waited more than 5 minutes to hear them talking for only 2 cones In short, it s ordinary
[English review after] This McDonalds is really disturbing. On several occasions over the past year, there have been small incidents. Usually it is minimal. However, today the majority of my order was not there. Plus, there was plastic in my McFlurry. Luckily it was lodged in my teeth. This McDonalds branch is a safety hazard and is unprofessional, because I ordered from them via UberEats and they not only didnt not give me hard of my order. They also gave me a McFlurry with plastic in it (broken pieces from the lid). Fortunately the shards were lodged in between my teeth and I didnt ingest it.
Ive never had a Big Mac with so much sauce. It took away the taste of this sauce for quite a bit.
Ignore the customers. On the phone... take their time
Hier je suis allé avec ma fille pour prendre un Trio Regal en pensant quelle aurait un verre gratuit. He bien non, la Pub dit verre gratuit dans les Mc Donald Wall Mart avec un Trio !! En plus ... il ny avait ni contenant pour ketchup, ni ketchup, ni paille, ni serviettes... Le gérant bien absent, juste 2 petits employés pour essayer de servir. oh!!
Good places
Its McDonalds lol
Lack of screen to order and it always takes a long time to receive your order
Scrap
The clientele is very fast and the people are very sociable
Never an exact order
I ordered a mc sausage muffin.. arriving at work I realize that I received an English muffin with butter.... Best lunch this week.
Order error to my advantage and everything else was very acceptable.
Its a mcDonalds. Kid-friendliness: I had it delivered. Kids were ok Food : 3/5 |
Hot lunch, fast service, everything was there, no errors and even a napkin, this McDo is well managed
I order from the car, a poutine and a trio big mac, before leaving I check if I have everything...I arrive home....poutine no sauce..well done!!
a very dedicated young girl, very fast service, always with a smile, I cant say her name, they dont repeat the order three times, because she remembers its customer what they eat....not very big, brown hair, but she moves air, very competent, and believe me she moves, the orders are kind!! always there on Wednesdays, we love her....and she easily recognizes our first names....her first name is mine escapes, she is often at the checkout, and she comes out, believe me!! I highly recommend her to any employer!! the employee of the month for many people who are served by this beautiful, dedicated young girl!! Parking: lots of space
You have to be in a bad mood and in a hurry to eat McDonalds.
Kitchen: not always hot Service: additional fees for small orders Atmosphere: at home!
It was quite correct. I love their smoothies. Thats why I go there from time to time.
What I ordered on my cell phone was different from what I received. The manager washes his hands of it. Im not going back there anymore
Not very busy Hot food yes yes
Beautiful, well-kept place.
We go by on September 29 around 10:20 p.m. then the girl taking the order tells us that there will be between 15 and 20 minutes of waiting before even taking our order. Even though we are the only ones in the drive-thru.
With the app, great service!
Unable to count up to 6 croquettes and above all not add anything to the burger otherwise it is certain that it is not done
Always to take away because its always dirty inside.
Own
At this mc where the latte is always warm and cold And we are told that the machine is calibrated like that that they cant do anything, I dont understand that in other MCs other than Mascouche and Terrebonne they sell you hot lattes
excellent
Correct
Fast and very good
I love poutine I cant leave Canada if I havent tasted this delicious Canadian specialty and here at Mac Donald it couldnt betray my expectations well done I hope this dish arrives in Italy too
It gives 9 p.m. as the closing time on Google but obviously its closed when you go to 8:30 p.m. Update your opening hours!
Always fast
Mc croquettes and fries for small children...expensive for sugar, salt, and fat.
Lots of things were missing from the order and really not satisfied with the service. Simply incompetent staff.
Still missing stock.
Normal
Super fast
Good service and fast depending on traffic!
Fast service
I receive 1 complete order out of 5 there are either always errors or not the right order
Bad services. Always forgets things and to date I may have already lost $30 with McDonald Mascouche. Uber eat doesnt respond often and this McDonalds in Mascouche is really rubbish
Cold, error in order
Very good restaurant but not very hot meal. Parking: Easy parking Wheelchair accessibility: Automatic door
Always faithful to traditions. Difficult to do better....
I never go to McDonalds
Fast
Very good, I got what I was looking for.
Yesterday I bought 2 junior chickens in a trio, everything was cold, the fried fat and the pepsi tasted like water.
And here we go for another summer in a row of milkshake, ice cream and frozen drink machines that dont work Long live half-fake menus
Just 1 coffee
McDonalds like the others however several errors when delivering your order. Check your bags before leaving!
No vegan option, even the fries contain beef powder. And its about time McDonalds made an effort to reduce waste. Other fast food restaurants have been doing it much better for years.
The manager, Caroline, is exceptional. She responds to people s needs and listens to difficulties or desires. His smile is always there. She wants to help everyone! Well done Caroline!
Often there are order or invoice errors...
No worse except the heat
Poor and long service....took 25 minutes before I got my meal....
Bienjaime boucoup
Located in the.walmart er of the future 45 north, Clean fast service
Their ice cream machine is always broken
Items missing from the order, and little help with this problem.
dwmolitikn of batent
it was quite quick and the employees were courteous. an example to follow
Good service..good fast food...
I ordered a cheese burger just cheese and without sauce and I was given cheese with sauce I am very frustrated with the person who made my hamburger
My parents took me to eat at the first McDonalds to open in Montreal. I have the experience etched in my memory. The Big Mac was so good, well cooked and presented, I needed a second one, with the fries and the 7Up. Served with a smile and there was extra money. No errors, served quickly. Today we are at the other negative extreme of this whole experience. We ask for our opinion again for each visit, each franchise, loss and wasted time, we can copy and paste: THE WORST WHICH EXISTS FOR ANY FAST RESTAURANT BUSINESS IN THE HISTORY OF THIS TYPE OF RESTORATION.
McDonalds is McDonalds but it lacks staff
Very good
Ah thats good parzemp
This not-so-great fast food restaurant could be said to be a backup plan
Good
Phew!! Very slow services
Check your orders for tons of errors at this McDonalds!
Disgusting
Super fast service even if there is a long queue at the car really better than the one in Terrebonne well done
A little slow at times
Good service
Always the best coffee
It was cool thank you
Im not going there
For a McDonalds its sad!
Good McDonald s!
Let a girl work alone to do everything. I felt bad ordering my meal
I was waiting to be served while the cashier was looking for her phone. The shift manager in the kitchen asks him if the gentleman (me, because I am the only one in the restaurant at the time) has been served. She shouts: I dont care about the man, I just want to find my phone and leaves... The shift manager, as if nothing had happened, asks me if Im okay. Well no, thats not okay... Does she talk to all the customers like that? And she tells me that she doesnt know... I dont care but Im still angry Im waiting for my order and the shift manager says to the cook: hurry up, I want to go on break. I ask her why she didnt say anything to the cashier and she tells me. that she will do that after this break... When I tell her: and then after your break you will forget to talk to her about it she answers me yes... But what is this service????
Plain trash cans during my visit and table not cleaned
healthiness hello yark! cabarets are dirty even before being served, so there is a lack of cleaning
Clean and very good customer service.
Average service and food not worse
I asked for extra pickles and there were 2 as usual even though the paper was on the box.
A small detour from the highway.
Deplorable place, in terms of cleanliness, Ive been there several times and each time no way to find a clean table, plus its not during dinner time, not many customers and tables floors are dirty, I tell myself how, the kitchen and its appliances can be cleaned well, when you are lazy not to clean your dining room. I solved the problem, I dont go there anymore, period. Absent owner counts his money at home results leaving his franchise to children Who dont have much customer experience. Our market is like that everywhere, Mc Do, Tim,
Clean and cheerful
No clean tables and the employees dont know how to respond to customers. Were not friends, bro!!!
Its MC Do
Not the best but does the job.
Very long service and the place is messy
McDonalds will always be McDonalds! Quick, tasty and perfect for a meal on the go.