Subway in Mascouche

109 Mnt Masson, Mascouche, QC J7K 3B4, Canada

★★★★☆
(191 reviews)
Categories: Sandwich shop Caterer Fast food restaurant Takeout restaurant Restaurant

About

Your local Mascouche Subway® Restaurant, located at 109 Montee Masson brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ talent...

Website
restaurants.subway.com
Address
109 Mnt Masson, Mascouche, QC J7K 3B4, Canada
Plus Code
P9FJ+7V Mascouche, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
8:30 AM–9 PM
Tuesday
9 AM–4 PM
Wednesday
Closed
Thursday
10 AM–8 PM
Friday
8:30 AM–10 PM
Saturday
8:30 AM–8 PM
Sunday
8:30 AM–8 PM

Services

Service options
Kerbside pickup Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Healthy options Vegetarian options
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Reviews

3.6
★★★★☆
191 reviews

Most Mentioned

lash extensions (5) employe (5) vegetables (5) monday (4) bonjour (3) spouse (3) biscuits (3) elle (3) cold (3) hair (2)
5 stars
71
4 stars
56
3 stars
18
2 stars
2
1 stars
44
November 3, 2024

Very bad service, I felt really judged by taking my time to order my food, the attendants put very small amounts of the items I asked for and it even looked like I was troubling them. Never coming here again

June 23, 2024

Disgusting attitude zero patience They’re so ratchet and disrespectful I had to send a email to head office because they don’t respect anything the girl was touch the food with her dirty hands the bread was not Fresh She was slamming her hands because I was taking my time to decide what I wanted to eat I had to leave never going to that subway again

★★★★★
February 25, 2024

Great subway quick to take your order and tables are clean. 28$ for 12inch is unreal for subway.

★★
February 14, 2024

They never have soup… 4pm, 6pm, 8pm…. Never soups…. i love soup… sad no soup

★★★
January 14, 2023

The recycling bin and the garbage bin goes to the same big bag...they are not collecting recycling!!!And clearly the girl in the counter wanted to go so she was not happy when we came to order...😣 Sad because normally we have good service and we are satisfied with the food

★★★★★
January 30, 2022

Clean place and good service

★★★★★
May 15, 2021

Standard subway experience. Place is clean, staff is quick and courteous.

August 15, 2018

Lousy service and lousy employees.. they make mistakes and keep you waiting

December 15, 2024

Dego service

December 8, 2024

She speaks super fast, didnt ask for the card She answers no, you have to ask and ((. It s tiring and we were 2 customers 2:09 p.m. I told her I m speaking from very stupid experience

Local Guide
December 1, 2024

We passed around 9 p.m. this Friday. Cold welcome, no smile, nothing. When selecting vegetables/condiments, the sandwich attendant added lettuce without asking. Didnt apologize for her mistake. She continued without smiling, almost without saying a word as if we were disturbing her. Well done non-chalance.

Local Guide
November 22, 2024

Ive never seen such a botched order... None matched the order. In the photo you can see the steak sub which is supposed to have almost all vegetables EXCEPT black olives. Well there were lots of olives, a little lettuce and cucumbers and nothing else. No cheese, almost no meat or sauce. No hot peppers, no extra lettuce, no extra tomatoes (no tomatoes actually), no crispy onions, no pickles, etc. Normally I dont make a big deal about ordering errors but this is completely ridiculous. No sub was close to what we ordered, and no one answered our calls. Edit: After 3 calls, no one has tried to fix the solution. We had to call another Subway (819 Montée Masson) and they compensated us immediately even though it wasnt their mistake. It goes to show that some Subways are better than others...

November 22, 2024

Staff very poorly polite and arrogant my partner presented them at the counter there was no one she waited for someone to arrive and a girl didnt even say hello she just shouted from behind yeah whats Theres my partner said Im coming to pick up an order and the girl replied yes shes here while pointing at the cash register. Subsequently my partner asked if she could change the biscuits and it was really complicated because the staff was really not helpful. Once we arrive home we open the 2 sandwiches to see that everything is ok and both have no cheese inside one of the sandwiches and literally a steak and CHEESE how can you not put cheese. And finally they barely put any meat in the sandwiches (see photo). One of the colleagues called the girl in question Debora

November 22, 2024

Staff very rude and arrogant I showed up at the counter there was no one I waited for someone to arrive and a girl didnt even say hello she just shouted from behind yeah whats ago I told her Im coming to pick up an order and the girl replied yes shes here while pointing at the cash register. Afterwards she went back to sit down and I waited to ask if she could change the biscuits and it was really complicated because the staff was really not helpful. The woman who served me is named Déborah. I even apologized if I bothered her so much that she disrespected me. Once I arrive home I open the 2 sandwiches to see that everything is ok and both have no cheese inside one of the sandwiches and literally a steak and CHEESE how can you not put cheese inside . And finally they barely put any meat in the sandwiches. Disgusting and shameful service. Yes, it s a repost of my partner s review. Horrible service, deserves a second 1 star review

Local Guide
October 22, 2024

I DONT GO EAT......... NO SERVICE First thing on the hygienic side not kept complaint made to MAPAC missing hair protector to an employee while she was filling my submarine..... Secondly, the cashier insults my partner because she has an electronic coupon and we are asked to make two complicated invoices and tells us that we can make two transactions... (as if we would leave and re-enter again..) my partner says dont talk to him like that...lets just say if you want to be treated like crap...at your own risk...

October 22, 2024

The girls go in and out of the restaurant, leaving the customers alone in the store. When there is a Line Up there is only one girl to serve because the other 2 have gone outside. Probably dont wash your hands when you get home... Pretty poor service.

September 22, 2024

6 septembre à midi. Mon sandwich était moisi :( Le pain plat puait la moisissure ! Et le 2e sandwich était différent.. froid, peu de sauce, sec. Pas comme les autres Subway ! Le staff ne demande pas les questions habituelles (ex poivre et sel). Jai mangé mes biscuits seulement. Ca vaut le détour pour aller à celui sur La Pinière à Terrebonne, le best !

★★★★★
Local Guide
August 22, 2024

Vegetarian options: Veg tandoori & Veg delite are great options. Food

★★★★★
August 22, 2024

I had excellent service from Mia. We stopped by on Monday around 8:20 p.m. Very cute and very professional. I recommend this place :) Congratulations Mia!!

★★★★
Local Guide
July 22, 2024

on a Monday afternoon, I was well served. there was no one there then, everything was quite quick. The girl made me the sandwich.

Local Guide
July 22, 2024

Really important not to trust the schedule this restaurant is always closed despite the schedule which mentions open very disappointed

Local Guide
June 22, 2024

On the door it says Monday until 9 p.m., on maps too, but at 8:45 p.m. today the restaurant was closed when I arrived.

March 22, 2024

What are these 2 rascals with false eyelashes? I have never seen employees treat customers like this. According to other opinions, the problem seems to be at the management level which accepts these kinds of incompetent people which reflects well todays society, for me its over

March 22, 2024

Its not my style to make bad comments but lord what can I say... 2 girls with false eyelashes, I didnt notice their names unfortunately! But very bad service. We heard them talking about customers, she started shouting and sending me away because there was a problem with my order. All the restaurant customers came out and included us. Frankly, it makes you think that the management lets this pass and from what I see in the reviews, its not the first time, but for me it was definitely the last time I went to this place there.

March 22, 2024

If I could I would give a BIG zero!!! Worst places, the two girls with false eyelashes behind the counter were probably the most poorly behaved girls I have seen in my life!!! They yelled at a customer in front of everyone! Both had a very unpleasant attitude, the worst place. I cant believe after all these comments no one did anything!!! NEVER!

March 22, 2024

Worst service received, the girl with the vegetables (black hair in an uncombed hat and long white nails) clearly we are bothering her during her day, sighing when I ask for my vegetables before my sauces, the little nods of discouragement when I ask for more salad, not even hello, super unpleasant. Im going to choose another branch next time, it wasnt even to my taste and I didnt dare ask for anything else because she was so stupid.. very very very disappointed. This is the second time shes served me, last time I thought she was having a bad day but ultimately shes just like that. The cashier was great though. A chance.

★★★★★
January 22, 2024

Wow! The service is impeccable! No errors in my order, speed of execution and very smiling team! It should be like this everywhere. Thank you very much for your great service and don t give up! :)

January 22, 2024

My greetings dear people, Just to mention to you that two employees, on Monday January 8, 2024 at 6:45 a.m. - 7 a.m., two employees were working. Indeed, they (even if the Mademoiselle with the false eyelashes was worse) were rude, sighed when we ordered something that was not in their plans, and, above all, took us for, in good Quebecois, pies. I love this company (Subway), but what I saw and experienced particularly disappointed me, I will hardly make the mistake of coming back here. Sincerely.

★★★★
December 22, 2023

Nice new clean design good atmosphere Parking: No problem

★★★
Local Guide
December 22, 2023

Perfect everything was good

December 22, 2023

An employee spoke to us in a very rude and dry manner. Very poor customer service.

★★★★★
December 22, 2023

Lots of vegetables, big submarine!

★★★★★
December 22, 2023

Very good service!!!

★★★
Local Guide
December 22, 2023

Where did we get a 12 for $20 not in a trio when we think before we had 12 for $5. Yes its good but hey were going to say that you think about it before adding your ingredients especially since some ingredients are extra and Swiss cheese is no longer available.

December 22, 2023

When you arrive during the opening hours written on the door, it would be nice if the door was not locked

★★★★★
Local Guide
December 22, 2023

I love it

December 22, 2023

Friday around 7:45 p.m., two employees intimidated another employee who was simply trying to learn. They shouted at her, swearing and taking her for a fool. One of them, my daughter calls her the Queen. Her false eyelashes made her really rude to us customers. It doesnt say Hello, it spoils the food. Really???? Enough that I almost called the police so much. They were mean. Thank god, I was with my children! I will NEVER go back to this subway again! Advocates intimidation. Both times I went there I felt bad being there!

★★★★★
Local Guide
December 22, 2023

I always receive good service during my lunch hour, I love this subway branch

★★★★★
December 22, 2023

Service excellent

December 22, 2023

Be careful to vary your food! Avoid at all costs...sick

★★
Local Guide
December 22, 2023

Lots of items are missing, the employees make chatting among themselves very cold in the restaurant.

★★★★★
Local Guide
December 22, 2022

Very clean and good service

Local Guide
December 22, 2022

Too slow, rude and insults customers. Incompetent staff. Denigrates staff from other brands. Also tried to charge extra for a few things we didnt buy.

★★★★★
December 22, 2022

Excellent service!! Always fresh and what can I say about the manager...wow!

★★★★★
Local Guide
December 22, 2022

Young people are more cheerful compared to older staff. Bravo to the owner of this establishment for changing the way things are done and giving young people the chance on the job market.

December 22, 2022

Does not respect opening hours

Local Guide
December 22, 2022

Always disappointed with this Subway, afraid to put stock in the sub

★★★★★
December 22, 2022

The team is perfect. And the vegetable and meat counter, always fresh, the vegetables are super beautiful. Dont let go of the girls, of the customer who comes every Midi

★★★★★
December 22, 2021

Excellent service!!!

★★★★
Local Guide
December 22, 2021

Fast service and courteous staff.

★★★★★
December 22, 2021

Very clean nice renovations

December 22, 2021

Worst subway in the world. Each time there is always something. The staff are arrogant. Theres always a reason not to make a sandwich. Either they dont have any bread or they have a problem with the cash register. Nobody wants to make sandwiches. Real cowardly young people who invent reasons not to serve customers. Pathetic.

December 22, 2021

Sanduíche miserable .almost nothing in

★★★★
Local Guide
December 22, 2021

Clean fast service helpful staff

★★★★
Local Guide
December 22, 2021

Bad experience only once, its a normal subway

★★★★
December 22, 2021

Good

★★★★★
December 22, 2021

Very good service!

★★★★
Local Guide
December 22, 2020

The service was good..I appreciated the change since my last visit and it was clean

December 22, 2020

The 2 employees talk among themselves without considering the customer, WITHOUT MASK, and crush the sandwich completely when cutting. Go somewhere else!

★★★★
December 22, 2020

Respects all current standards and fast service

★★★★
Local Guide
December 22, 2019

Fast service. Good portion in the sub.

Local Guide
December 22, 2019

Subway is horrible. For emergencies only

★★★★★
December 22, 2019

Fast service

★★★★★
Local Guide
December 22, 2019

Excellent service and products

December 22, 2019

My partner came in one evening at 8:43 p.m. and the Subway was closing at 9:00 p.m. when he entered the employee threw his mop discouraged and told him (no no thats not true I just did all my close I tightened my things sorry but I dont get everything out its not true) my boyfriend told her Ok but its 8:43 p.m. its not closing and she replied sorry went elsewhere! Very ordinary service or I must even say no service ever again we will return to this Subway! It was a Monday evening, January 14, 2019, put this employee out there with her press!

★★★
Local Guide
December 22, 2019

Very good but to have a little cheese or something extra, I find that its expensive or otherwise it doesnt taste good. Its your choice...

Local Guide
December 22, 2019

I was sick, I wouldnt go back.

★★★★
Local Guide
December 22, 2019

Friendly and fast service

★★★
Local Guide
December 22, 2019

Very healthy

★★★★
Local Guide
December 22, 2019

The person at the reception is super nice, smiling, cheerful and pretty, perfect for this type of place.

★★★★★
December 22, 2019

Great

★★★★
Local Guide
December 22, 2019

Its OK

★★★★
Local Guide
December 22, 2019

Good

★★★
Local Guide
December 22, 2019

Ordinary service, ordinary freshness, ordinary cleanliness.

★★★★★
Local Guide
December 22, 2019

Very warm (employee) and very large..

★★★★
Local Guide
December 22, 2019

Good food free wifi

★★★★★
Local Guide
December 22, 2018

excellent food

Local Guide
December 22, 2018

Ive been served several times at this subway and each time shes as stupid as two feet. I seemed to be bothering her, so I could just go to the subway :)

December 22, 2018

Super beast

★★★★★
Local Guide
December 22, 2018

Número 1 services and Freshness

★★★★
December 22, 2018

Always fresh

★★★★
December 22, 2018

Good service

★★★★
Local Guide
December 22, 2017

Correct bob !

December 22, 2017

Today, around 1:15 I had the worst service at a Subway restaurant. There were no more tomatoes or Pepsi in the fountain. In addition, they mixed up the order of 5 customers.... They opened the sandwiches of all these customers to find mine which they had given to another customer before me. The customer brought back my sandwich completely opened, saying he had one too many. The team leader checked if it was really mine by opening it again and yes it was mine.....she doesnt even close it and gives it to me....Wow thats This is super hygienic!! I asked to make another one.... They all had fun making jokes with each other but not too much trouble for the customers.... Finished for this Subway for me....

Local Guide
December 22, 2016

Its really nice of an employee to scold these customers. . Congratulations, respect for your customer!

★★★★
Local Guide
December 22, 2016

The service is fast and the food on par with any other Subway.

★★★★
Local Guide
December 22, 2016

GOOD

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