Subway in Mascouche

They compensated us for the errors of another Subway (109 Montée Masson) who did not want to do anything despite their numerous errors on our order. I know which Subway Im going to go to in the future...

I went to this restaurant after placing an order with the application.. there was a bug my order didnt work but they charged me.. the young woman who was there gave me an attitude even after that I showed him the payment taken from the credit card. She was really arrogant with me. I asked her to call her boss and she refused but fortunately the young man who was with her took the situation in hand and resolved my problem with real professionalism as we see more of these days.. a big congratulations to you young man and little message for the boss this young girl is very unpleasant. Luckily she wasnt alone this evening you would have lost a loyal customer.

Hygienic side no beard protection... And the cashiers eyelashes are too long, dangerous for food...

Good service from the young man who was there when I passed. However, maybe be careful how you wrap the sandwiches when I unwrapped it the sandwich was upside down and all the filling fell out of the sub.... I couldnt do anything with my bread and I took the time to do everything to avoid that... and it got expensive but thats the same everywhere...

Première visite je me trouvais la par hasard et jai eu faim et je me suis arrêter , la dame super gentille ma conseiller le combiné de viandes bon choix jai adore mon sandwich, jai eu un super de bon service a tout les nivaux. La prochaine fois que je vais être de passage a Mascouche jirais surement aller manger un super sandwich. Merci Angela

Good personal!

Very good service and the staff are courteous!!!

Great staff and service

Bad experience!! 19 Janvier 2023, l hygiène était pas présente , je lui ai demander une viande qu elle n avais plus sur le plancher elle a demandé à sa collègue de l amener Elle lui à apporter la viande dans ces mains sans gant c etais vraiment degeulasse à voir . Et elle a quand même fait mon sandwich avec cette viande . Pire Subway de Terrebonne que je suis allée

28 minutes for a submarine, there were only 5 people in front of me. Deaf lady and a young girl who seems turned on by the stiff peanut bin. Prices go up and service goes down. Go to the subway near the Rona, even if you live further away, it will take less time

I didnt like this Subway. Super slow service...fortunately there wasnt too much traffic

I finish working late and even at 8.35 I get refused because we close. Disappointing, the business closes at 9:00 a.m. You close at 9 a.m. otherwise close at 8 a.m. I went to Thai Express, he doesnt speak a single French word, but I am much better received. Its door has reflection.

Disservice Lack of respect towards customers

Very good service, the staff is funny and entertaining! The menus have changed, we no longer find our good old classics. Its difficult to get just one sandwich for less than $10 in a 6-inch format, without the trio. Its starting to get expensive. Everything is clean, fast service, as they say its a good convenience store, with a little more Dante aspect than other fast restaurants!

Exaggerated increase, for a simple sandwich.

Served by Meggan Very warm and smiling

Very good difficult to access for wheelchair, stroller or adult walker Vegetarian options: There is a vegetarian pâté

Good subs, fast service.

Come on... Im not in the habit of complaining but its been twice that Ive ordered a 12 inch through DoorDash and both times I received a 6 inch, frll youre kidding.

Disappointed with the service received. I ordered with Uber eats they forget to read the specifications ask and we pay for excess not received in our order you call them and they dont respond bizzard always better to go by yourself or ideal to get one lunch at home finally

I was allowed a what does she want and not even a hello . Really disrespectful.

The sandwiches are good but the customer service is zero. No smile, no hello and very slow service.

No respect in this place

They forgot things in our order and the bacon was still white and the chicken was super cold. When we called the manager told us that his employees were not incompetent. Anyway last time we order.

Poor 2 girls who had the whole job done while BRENDA the incompetent, arrogant and condescending CASHIER.. crossed her arms.. ...After 3 errors in taking the order.. Accusing me of not not having been clear in my childs meal because it looked big (the sandwich) after having forgotten the biscuit and the glass.. She strongly suggested that I file a complaint with his boss by writing his name to me on a piece of paper!!! She didnt like me telling her that in addition to not helping her colleagues, she didnt know how to do her job!! If I were the owner..OUT BRENDA!!!

The girl at the blonde reception no customer service speaks badly to the terrible customer to us and another customer!!! Wow rarely seen such bad service change jobs

Good food, lots of people, friendly employees

Avoid

No way to have an order made like the world. Suggestion... Add reading skills to your hiring criteria. Frankly one of the worst corner Subways. Go somewhere else!

I have excellent service from the cashier Brenda, she was very smiling in addition to being really pretty

Super good nothing to say but curse Solange, can you calm down on the sauce it was very tramper lets say it like that! Thank you next time I will know more later.

Excellent service thank you

Wow great service and the employees are always smiling and cant wait for the fresh biscuits

Friday February 12 during the evening it was a big rush we could see that the 2 employees in front were rushing and what do I see the boss in his office on his cell phone its no good how can we be so much irresponsible.

Honestly: never seen that! I don t know what s hard to understand about vege-delice. It s a sandwich with only vegetables. And yet, we look for them. Very little salad, one or two leaves of spinach per sandwich, a pinch of onion... I have the impression that the employee doesnt know what hes doing, he doesnt care much about his job ; or to be a sandwich artist. I didnt dare ask for more vegetables, he added one more cucumber. Either way, it s disappointing!

Disappointed

terrible service an employee who writes about a customer is unacceptable

Good sandwich as always

The restaurant employees are very friendly, they work hard and quickly. Very good submarine and lots of variety.

So dirty and unsanitary not cleaned Undercooked cookies First time Ive had an experience like this at Subway A hygiene and sanitation agent should take a look around.

Great service

Service good but he puts the bacon almost raw I had to ask to cook more, inconceivable Im sure the employees wouldnt even eat it...

Its good

Horrible. I waited 45 minutes for a subway which she burned. Plus the salad was brown. Never again will I return it

Employing Jeremy is the best for making sandwiches

Good food

A real cheap gang. They started to weigh their meat. 5 ounces of steak in a 12-inch soumarin (which is OK, but the subway standard is 6 ounces), but the good woman at the counter doesnt know how to use a scale. It weighed 5 ounces with the jar which weighed 2.5 ounces (it did not tare). I warned her at the restaurant, but she insisted that she had weighed it correctly. Arriving home I weighed the little meat that was in the sandwich and I had 2.4 ounces of meat. So in the end I paid $15 for a 12 inch loaf of bread with vegetables. A gang of cheap guys. Im going back to being able to encourage the broken ones too. Go to the subway next to the bestbuy instead (109 Mnt Masson), they arent cheap.

Good service

Always super fast and courteous service!

I am always well served here. You just have to ask not for too much mayo, because they use a ton of it. I wish they served soups other than creams more often.

Long service, waitress eats the cookies, counters half empty yikes

Very long waits on Friday lunchtime. 2 employees only .

Pitiful service

The worst service Ive had from a subway! Speed: 0 Wait 15 minutes for a cold meat sandwich being the only one in the store to order. Returned because my sandwich had mayo everywhere except in my sandwich and on my shoes. Unfortunately I was not there alone in the store with this dissatisfaction because the wait made more than one person flee! Despite the fact that they remade my sandwich, they still did not make it correctly. Yet for 20 minutes I took the time to describe my sandwich but hey...Really lousy for the 2 people at the counter. September 27, 2020 3:00 p.m.

In general its good but last time we only had one choice of bread

Love the staff

Fast service and good sandwich.

More or less correct service

Vegetables were fresh and great service.

Not often sesbian corn

Fast service

Submarine

Long wait during meal times.

Lack of staff.

Very good service. Clean place. Patient and available employees. I liked it.

Good service, always good

Just horrible food

The food is very good but the staff is not very friendly.

THANKS

Very long service

Super good

Always good and fresh

Fair service Food ok

Classic Subway when youve seen one youve seen all the others

Healthy lunch

Adequate service.

Sandwich unskillful and attentive artist.

1 person to serve in Mascouche, at dinner time on Halloween evening?????

Great service

My sandwich was soft

Pleasant fast food. Always with the specialty of the chain. Well kept.

Good troubleshooter when the inspiration doesnt come

Fast food, so few comments to make

This Subway offers gluten free bread (very delicious) honestly.

Always had good service. Clean Place.

Cool

Really delicious

Worst subway ever! The tomatoes look and taste like puree. Well, a sandwich has a meaning c@/! $

Fast service but when we arrived no one was behind the counter! Same thing for all the customers who came home after me... the employees were all behind?!

Disappointed... I came back from 12 days of vacation and they are supposed to close at 10 and he tells me 9 :(

Almost always calm. Its clean and in the same line as the other franchisees.