Hat's Restaurant in Medicine Hat

Our very first time at this restaurant and it was just ok. Living in milk river, we have the best Chinese food, but not here. Sorry, but we wont be back. Well, we thought we would give this place one more go. Still not the best food we have had for sure. Now, we wont return Less than one out of 5

a great family experience for all ages!

Great Chinese and Western on buffet. Group of 5, and we all enjoyed it. Hot, fresh food.

Great food. Was fast and the girl at front was so nice and polite.

Amazing restaurant with a wide variety of shrimp options! Thank you Rotary Club of Medicine Hat Saamis for hosting us.

Food was great at a decent price!

Great service and the food is always delicious

The food is always good, the service is always prompt and friendly.

Took someone special out to this hidden gem. It is super intimate, a very rich environment. Food cannot be beat anywhere else. It is 107% delicious (fantastic buffet with lots of options. I like how there is a decent dessert bar with killer ice cream flavors, cakes, jello, tiramisu, there is western food like roast beef and gravy and bacon and mashed potatoes, and ginger beef and sesame chicken, mixed vegetable wonton soup, I COULD GO ON AND ON! A+++. (Plus they have a cute little tiki bar with fantastic fountain pop- free refills brought by servers). The servers and rest of staff are so efficient. They take reservations. Quick seating. Beautiful waiting area. Washrooms, powder rooms. On Dunmore Road strip, close to MH Lodge (Hwy 1) , for out of towners. Have been dining here since I was young and will be for many years to come. Parking: Kinda weird diagonal parking stalls in street parking. Slightly dangerous especially when people go zipping through the street recklessly.

Amazing food, great service, awesome selection

The food was good. It might be an idea to serve seafood sauce for their different shrimp entrees. Having sweet and sour sauce was definitely not the same. They serve perogies, however, no sour cream. Very clean, and friendly. Food : 4/5

I would order from here if they had pricing, no prices is never a good sign

Excellent food, a must go...well priced for everything you can choose from. Bring your appetite!

Absolutely stunning place

Its been awhile since Ive been here. Not sure why Im being asked to rate this restaurant butt it was above average if i remember right.

The food is always good and they keep the buffet topped up. The owner and staff are very friendly and helpful. Bathroom is very clean and tidy.

Amazing food. We are staying in the hotel and ordered food in. Let me start with wonton soup. It has koe wonton, chicken, beef and shrimp that soup Second, broccoli, it was perfect texture not too soft not too crunchy. I never had better broccoli and I dont even care for broccoli Third, chaow main with beef had more beef than noodles. Like wooow. Incredible and delicious

Good selection

Ordered 2 dinners for one(E) and the Cantonese chow mein Rice and dry ribs were okay. Ginger beer tasted of ketchup and bland. Chow mein was so oily and lacking vegetables. I had to add soya,sesame oil and chili paste to jazz it authentically. This is the 3rd time I have ordered, as I gave them the benefit of a different cook. $60 later. and third strike your out.

The best Chinese Restaurant in Medicine Hat

Always have great service, and my choice of food was the buffet as this is what I like. They do have a menu as well.

Good buffet and good service.

Hot tasty smorg. Great service.

A decent price for a decent meal

Good variety of food and very tasty. Will definitely go back.

As always, fabulous!

nice

Very plentiful and freshly made buffet with Chinese and western food. Good flavours with authentic Chinese taste. Salad bar is stocked with very fresh vegetables and fruit, as well as quality desserts. Service was excellent and prices are very reasonable. Highly recommend this restaurant. Vegetarian options: Great salad bar and freshly cut seasonal fruits. Great stir frys.

People are very friendly, laughing, children everywhere, and the owners are very happy to help you with anything that you need to know about the food, and it is all made fresh

Lots to choose from hot and fresh great service

Excellent service and huge smorg selection, will be back!! Parking: 25+ Food : 5/5 |

Classic buffet with great options General Tao chicken is AAAA

Very accommodating, and waitress was awesome

Good buffet option if you are craving for some chinees food. They have good variety of food, desserts, and staff are very friendly. I stopped by here for dinner buffet and I would highly recommend this place. Parking: Free parking in front of the building

The four of us all had the buffet at supper time and we all enjoyed its freshness and it was all very good. The restaurant was very clean and the staff was great. The famous butterfly lady from Medicine Hat was there and gave us all knitted butterflies just to make us happy. Lovely lady.

$21.95 for shrimp and black beans, and we received a container of veggies and 5....5 shrimp! Ordered through doordash right before you closed, however that is not an excuse, just because you are trying to sell doesnt mean ripping off your customers, now we have 21.95 worth of vegetables when we already ordered a veggie dish.

Ordered a dinner for 1 was told 30-40 mins I told them back door basement suite do not ring up stairs door bell and to make it easy just call when you get thereby food showed up late and cold when I called looking for food that blamed it on delivery service whos fault it was not thay didnt right any instructions for calling or back door on bill not drivers fault and made a very old neighbor up stairs get up and answer his door not cool food might have been good if it wasnt cold for the high price food and cold food Id give a 0 if I could never again

Food was delicious, service was excellent and polite. I arrived at 430pm...then it got really busy with customers. And for take out orders. I recommend if you live in Medicine Hat, or visiting try this establishment out. Vegetarian options: Many vegetables dishes..just ask waitress..or phone them and ask. Dietary restrictions: Same just phone before you decide to go..

Ever since the new owners took over very disappointing the back door which what we thought was for handicap is completely crowded, the food was cold out server kept rushing us to get food when we just sat down she told us 4 days in the matter of 20 mins to go get food. Will never be going back I will go to the other buffet instead

since new owners have Bought hats restaurant it has turned into garbageCold food,tastes bad.being rushed by the waitress.The only way handicapped people can get into the restaurant threw the back door and there is so much junk in the way that there isnt enough room to get threw With a wheelchair or walker.it was so bad we walked out and will never go back.

Great food on a take out order. Ginger beef was especially good as the meat was not only tasty but soft and tender.

Went to see about wedding reception they were very helpful and friendly

Best place ever!

This was sadly our last take out order from what was once our favourite Chinese Food restaurant in town. I understand, New Years Eve deliveries would be busy, however dont quote me 30 mins for delivery and then actually deliver my food an hour and a half later. Paid 12.95 for Wor Won Ton yet got a regular cheaper soup. The meals were sub-satisfactory. It actually gave me and my son extreme bowel discomfort all night long. This was the 2nd chance we were giving them. Looks like Sizzling House in Redcliff it is for us from now on.

Gave them a second chance at delivery. It was New Years Eve. My Bday. We ordered early in the afternoon. Food arrived late again, and was nice and cold again. Order was wrong. How can you eff up 2 orders for one and 2 menu items? I dont know whats happened to this place? The best chinese food in town? Maybe once. But not any more.

Im not sure this place is rated so highly rated, everything was so deep fried there was almost no meat in some of this dishes, everything was either excessively sweet and/or salty, some of the worst Chinese we have had in a while will not order again.

We order a dinner for 3. The food was horrendous. The food was cold. The rice was hard. The dried ribs tasted like a tablespoon of flour. I recommend if you are ordering from this restaurant. Look for another restaurant. Be ashamed of your food

Great buffet Update: I originally gave them 5 stars but have to change it to a 2. When ordered today they said 30-40 minutes and it arrived over an hour and it was barely warm. The tin was full to the top with juice in both the vegtables and ginger beef. Everything Lacked flavour and was very salty.

If you enjoy a buffet with snow crabs look no further.** Update call before going for crabs**

Great variety at food with a definite go back for a second helping taste. Highly recommend it.

Awesome buffet

Wish they had a bit more western cuisine for those of us that are accompanying a Chinese food lover. Cakes were very dry and old.

The staff are very nice and welcoming and the food is always good

If it wasn t bad enough that a severe food allergy was not taken serious that could have had a severe consequence; the quality of food has taken a nose dive too!! Taste of food was terrible and very cold. Def not worth the 100 dollars! Hard to support local . will def be going elsewhere considering this is the 4 time we have had issues

Food is absolutely delicious. !!!

Disgusting! Over priced for what you get! Everything was Dry and Hard as rocks! Everything! except the spring roll, which was so Soggy because the buy the Cheap Frozen one from Superstore! Never again! Medicine Hat has very LOW Standards!

food was great, service great.

Amazing food freaindly staff and food came in less then 20 minutes.

Amazing Chinese food

Great food, friendly staff. Enjoyed the bright new atmosphere.

EDIT: Just picking up Hats for dinner 2nite. Cannot wait. TRUE authentic food , friendliest employees. Dont worry they will understand your words on the phone. Was going to take pics of the food but honestly...it smelt too alluring. We got 3x almond chicken...one of Hats many masterpieces... Ginger beef - no, NOBODY ELSE MAKES BETTER GINGER BEEF Beef and broccoli - very good. The veggies are superb, beef is take it or leave it... Helpful hint: If youre looking for true flavor, order Hats own fried rice. You can taste the decades of mastery in their rice. The chicken, beef rices are normal almost lacking ...avoid the chicken mushroom rice. Its weird. Mushrooms were under done. Not much else going for it. Go with the chefs best-Hat Special Fried rice, save beef or chicken for the kids.. PREVIOUS POST: You wanna have the best food in town? Hats. You wanna impress someone with food from Medicine Hat? Hats. You want consistency? Like over 40 years of perfection-and after coming back to town and not trying Hats for over 10 years, Im pleased to say, they are as good. If not better. They can understand our Alberta drawl yet are authentic Chinese. Can you imagine being born Chinese and have to answer the phone at Hats? They are aces at communication. Just finished with what they say to order if you are not sure... Dont get a Dinner for x - order the dish and get it as its meant to be. Big difference. The smorgasbord is still good too which is much cheaper. It is everyday till 8pm. Hats is not cheap. But they are good and fast. See attached menu. Expect to spend $75 if ordering for 2-3. Pick it up and get %10 off. Best Chinese in town? Nah... Best RESTAURANT in town! Vegetarian options: Many no meat options Dietary restrictions: Substitutes available Parking: Best parking going Kid-friendliness: Will substitute Wheelchair accessibility: No stairs really

Great food always when ever i come to medicine hat i always order from hats restaurant

Great place to have Chinese buffet and a very excellent variety of the of to choose from and excellent desert

Delicious food, attentive service...one of my favorites!

Nice chinese restaurant in the city.delicious and so yummy food.my first experience.you will get a lot of food in an affordable price..superb menu.i love it.i would recommend

So had a over night stay in Medicine Hat to have truck maintenance done! Was told that Hat Chineese was the best place to get Chineese food from! So placed an order for pick up! We had request lots of soya sauce, plum sauce and forks , plates etc due to being in a hotel! When picking up I explained I wanted to make sure they gave the extras and plates cuz we were in a hotel and it was about a 20 minute drive! I never in a million years thought I should have opened every package to make sure our complete food order was there but I SHOULD HAVE! To our surprise when we returned to our hotel we found part of our order was not there! So we called and right off the hop the girl suggested we were lying cuz she was sure she saw them. Then we were told we could come back and pick them up, we said no deliver them bc it is your mistake! I was told they cannot deliver just that and we could pay $6.00 for a delivery! What the hell happened to customer service! They were sure to get their money and FYI over priced and over rated and now with the lack of customer service will be one that is never visited again! We will be sure to spread the word to all our transporter buddies that pass threw Medicine Hat daily!!!

Very good Chinese food

Awesome food

NEVER DELIVERED MY ORDER ON MOTHERS DAY!

Best chinese food in Medicine Hat and the owner and staff are awesome

Fast frendly service . Dinner had lots too choose from smorg.

Service was good...buffet was so so...most dishes i had were sickeningly sweet...and then pay $25 per person

Great tasty food, but only a 10% discount for pick up

Great food

I always have 3 to 4 plates but here i only hed 1 1/2 plates

Food is good used to be able to afford to take my family there to eat now though since they raised their prices won t go for Buffett anymore $22 a plate is a bit excessive especially since their buffet does not have as many choices as buffet Medicine Hat

We enjoyed dinner here. Food was good. We ordered the meal for 6 so alot of food.

Good old fashion service and bonus , food was excellent . Will be back

Server was awesome

Decent food.

Delicious food & desserts & salads. Wonderful staff.

Food was great,BUT $6.95 for a beer? ?? Pathetic..

My go to for Chinese food 100%

We were there for my husbands birthday last week. The selection was skimpy, and most of the food was definitely not fresh. We were there at about 6pm, prime supper hour, and the onion rings were old and chewy, the egg roll was cold, greasy (think dripping), and chewy. The breaded fish was cold, the dessert selection was pitiful and we had to ask for the bill even though they werent busy. We wont be back.

Great! The food is very flavorful. Very clean. Even the washrooms were clean and smelled so fresh. The staff are very friendly. Definitely recommend this place.

The food was good so was the waitress.. the owner tho.. well needless to say I wont be back

We phoned our order in over an hour before we went to pick our food up. Showed up and they had me pay right away and said they were packing it up. People filed in and out while I waited with my wife and kids sitting in the vehicle. Twenty minutes later I inquired about the order to be told they were just finishing MAKING the dishes. 10 minutes later a friend happened to come in for her order and got it right away. I commented she did better than me but she said she phoned her order in a half hour before. Mine was called in an hour before. They obviously had forgotten to start our order at all until we arrived. Mistakes happen but an honest approach would go a long way. Let me know you forgot (don t keep pretending it s almost ready). Maybe offer a small discount for the inconvenience and all is well. Unfortunately though that wasn t the case.

Someone recommended this place when I was visiting, and its probably the best chinese food Ive ever had. The staff were really nice too. If you like chinese food, this is the place you should go :)

Food was good but definitely no protocol set up for people picking up their orders..too many people standing too close together inside the restaurant waiting for their order.

Always good food and good service

Very disappointed with last nights takeout order. Most of the food was totally not edible! Over cooked and hard! Waste of money!

Food was cool

Wonton soup is great. Buffet is okay.

We went for supper and I think it was left over from the lunch buffet

Best Chinese food in Medicine Hat. Delivery service is extremely quick, and efficient. This is also my favorite buffet restaurant. I am not usually a huge fan of buffet restaurants, that hat restaurant does it well.

Good Chinese buffet here. I occasionally get takeout from here as well

Food was good, fairly priced. Was a good recommendation for good Chinese food and smorg.

Nice private party room

I like this place. Recommended!

Good variety on Chinese smorgasbord

Yes now they have very good Chinese food and just sbout anything you can think of on the menu so definitely a yes

Unfortunately not a great experience tonight. The buffet was all dried out, the server never came to ask how our food was, we had to go to the till to get our bill. It was our first and last time to Hats.

Been enjoying their food for years, its the best anywhere and Ive tried many. Since moving, We always order take out to bring home whenever we drive down!

Good food and great service

Excellent food and service

We usually really like it, food is fresh and good. Unfortunately my takeout order was incorrect. When I called they stated that because the person taking the order wrote it down wrong, that I would have to order, go pick up and pay for the item I originally ordered. Does that make sense??

Great food excellent service

Family favorite Chinese buffet.

Great variety of Chinese cuisine..try to get there before 5:00as it gets quite busy.And gentlemen..please remove your hats

Always good food and great staff!!Just wish there was a way to keep kids from touching the food with their fingers and when you tell the parents who are right there and they just keep going. Fix this !!

Best Chinese food in Medicine Hat

The only thing that was hit was the coffee.

g.o.a.t.

Really good selection, fresh too!

Cheaper, but mostly meant for people not watching their sugars. ;) Great for families. I, however, need more protein.

My go to in the hat

Very good food! Thanks!

Food has gotten better since the renovations and the service is fantastic.

Fantastic buffet

Best Chinese food in Medicine Hat

Great food good variety, very friendly staff!!

best tasting everything Ive ever tried

The best place in town for Chinese food. A tad on the expensive side though.

Hadnt eaten her in years (dont live in MH anymore). Food was quite good, had the buffet, would recommend it.

Blah, blah, blah. Nothing exciting here. Absolutely no chineese peeps eating at this establishment. If the food was great or even good the chineese would come.

Good food, decent selection

Awesome. Great food &service. Very clean

Lovely place. Throughlly enjoyed the food and outstanding customer service.

Is one of the better chinese food in medicine Hat. Food has flavor and nice selection.

The food is very good and the variety is great!

Great service and a good variety of Chinese smorg! Enjoyed my visit there.

Foods good

Yummy buffet, definitely a great way to fix a craving for Chinese food! The wonton soup was awesome, Shanghai noodles were delicious!

Everyone I asked that I came across in medicine hat all said, Hats Restaurant for Chinese buffet. Turned out the were right. The food was just excellent. Just the way I like my Chinese food. We got there late and it was almost over, but they were so happy to see that we had an enjoyable dinner and reassured me that if there was anything at all I wanted more of, to just ask and they would cook more up. Great people here. Cant wait to pass thru and stop again

The best chinese in town!! Will never go anywhere else :) Welcoming staff :)

Good buffet at a reasonable price

Was good. Much better than some buffet I had and the waitress was very helpful with our 11 month old.

Great service and the smorgasbord was excellent!

The best I ve had in years!!!!

Lots of selection on the buffet. Good tasting, and priced affordable.

Yeah so not a good place to eat. Ive seen his the handle the food in the kitchen... Beware!

Relaxing, friendly place, with a wide variety of food to choose from

Fantastic food, great service, and relaxing atmosphere. Great place to bring the family. Buffet table is constantly tended to.