A&W Canada in Medicine Hat

1300 Redcliff Drive Southwest, AB-3, Medicine Hat, AB T1A 5E5, Canada

★★★★☆
(557 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Canada's original burger restaurant. Serving great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer since 1956. Now proudly serving Organic Pret Coffee.

Website
web.aw.ca
Address
1300 Redcliff Drive Southwest, AB-3, Medicine Hat, AB T1A 5E5, Canada
Plus Code
27GR+WQ Medicine Hat, Alberta, Canada
Time Zone
America/Edmonton

Business Hours

Monday
6 AM–10 PM
Tuesday
6 AM–10 PM
Wednesday
6 AM–10 PM
Thursday
6 AM–10 PM
Friday
6 AM–10 PM
Saturday
6 AM–10 PM
Sunday
6 AM–10 PM

Services

Service options
Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food
Dining options
Breakfast Brunch Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.0
★★★★☆
557 reviews

Most Mentioned

fast food (19) drive thru (15) onion rings (15) root beer (8) clean (8) breakfast sandwich (5) cold (4) cashier (4) straws (3) pickles (3)
5 stars
250
4 stars
166
3 stars
72
2 stars
24
1 stars
45
December 4, 2024

Ordered two breakfast sandwiches the other day one for my girlfriend and one for myself and my breakfast sandwich was completely wrong 😔 I ordered a Sausage and bacon breakfast sandwich with cheese and I got a cheddar and sausage instead, lunch ruined.

November 10, 2024

Guys, I just pulled a huge long hair out of my throat from my grandpa burger. The restaurant seems fine, friendly and polite staff. But come on, that can't happen. Instant do not return for me.

November 2, 2024

Forgot the dip for chicken and my sweet potatoes fries makes the whole meal garbage went across the street to tinos had amazing service way better

★★★★
October 13, 2024

Was here in the evening, and the staff were reasonably quick and pleasant with ordering and food then notified of a possible wait time on the dessert I had ordered. The food was good, and burgers were slightly messy from plenty of sauce. Was not a fan of having to be buzzed into the washrooms. However, I understand as my friend when entering the washroom discovered a gentleman inside washing his body at the sink.

★★★★★
October 6, 2024

Friendly staff, very quick in the morning. Got a dozen breakfast sandwiches and they were hot and ready so fast.

October 2, 2024

I ordered there the other day through the drive through. Got my food and drove home only to find out that they forgot to put the burger in the bag that I ordered. Its not the first time they got something of mine wring. Wouldn't recommend this location.

★★★★★
July 10, 2024

A&W is always a good experience. Service was fast. Their regular coffee and specialty coffee is fantastic. However, this A&W does not have specialty coffee. In my opinion, their coffee is better than Starbucks, Tim Hortons and McDonald's.

★★★★★
January 17, 2021

Best one in town. It’s due to the staff. You cannot bear this team of pros. Remember to order from REDCLIFF DRIVE A&W as your food will be much superior.

★★★★
Local Guide
October 22, 2024

Yup

August 22, 2024

They always gave order too late. Staff is so slow they are not listening to costumers. Waiting time is too long.

★★★★★
Local Guide
August 22, 2024

Delicious food and friendly staff. Parking: Free parking Food : 5/5 |

★★★★
August 22, 2024

I came through the drive through the other day, and ordered a kids pack (burger and kids fries). Got the burger, but there were no fries in the kids pack. Came another day, ordered my son and I a Chubby burger, and the chicken had a bone in it. I went back to show them, and they pretty much were oh well. They did not offer anything in the way of fixing it at all. I had to ask them to remake it. My chubby I had asked for pickles on it, and they did not put pickles on it, even though it was labelled as having pickles on it. Will not be going to this A&W again.

★★★★★
Local Guide
July 22, 2024

Immediate drinks and burgers brought to our table fresh and hot, great lunch!

★★
Local Guide
June 22, 2024

Breakfast sandwich was the worst Ive had in my life.

★★★★★
June 22, 2024

Very good food! However, I would have preferred more vegetables on the burger, such as tomato.

★★★★
Local Guide
May 22, 2024

-wI just love root beer lil

★★★★★
May 22, 2024

Always enjoy going to A&W, food was good

★★★★★
Local Guide
May 22, 2024

Had great burger and lemonade. Drive thru was fast and efficient

★★★★★
Local Guide
April 22, 2024

Very helpful staff. Fresh pie and surprisingly good coffee.

★★★★★
April 22, 2024

Great staff.

★★★★★
Local Guide
April 22, 2024

great hamburger ,just wish it would be like the picture

Local Guide
April 22, 2024

30 minutes to get a cold burger, No one in the lineup outside three people waiting inside pretty sad for a Friday Late afternoon

★★★★★
Local Guide
February 22, 2024

From the moment of asking us what we wanted, to the payment and then to the food. ***** 5 star. I know this is only an A&W, and Ive eaten at quite a few, but this one- the service was great, very friendly, the food was quick, hot and fresh. I was hungry after driving 4 hours and really needed this stop.

★★★★★
February 22, 2024

Fast and decent food, dont go during lunch or supper rush if want fresh.

★★★★★
February 22, 2024

Very fresh food and quiet place

★★★★★
Local Guide
January 22, 2024

Everything clean and in order, very friendly!

★★★★★
January 22, 2024

Accidentally ordered from this location on skip, No regrets! Food was hot, flawless order Food

★★★★★
Local Guide
January 22, 2024

The young fella at the drive thru is an amazing employee. He is friendly, polite, kind and so helpful. He should get a raise. Dietary restrictions: Lettuce wraps are an awesome option for gluten intolerant folks.

★★★★★
Local Guide
December 22, 2023

My favorite place for burgers and now for breakfast. Get there before 11 am and get some really yummy breakfast. Recommended!

★★★★★
Local Guide
December 22, 2023

Nothing is better than a teen burger, onion rings and a root beer

★★★
Local Guide
December 22, 2023

Its a&w you get what you get.

★★★★
December 22, 2023

Good food and service.

December 22, 2023

I generally love A&W but this time took forever to get our meals plus over easy eggs were slimy give them one more chance

★★★★
Local Guide
December 22, 2023

Great breakfast and burgers for a good price

★★★★★
December 22, 2023

Micheal and Davina were awesome

★★★
Local Guide
December 22, 2023

I dont like it that they changed their onion ring recipe used to be so good now its like blah.

★★★★★
Local Guide
December 22, 2023

Great place to satisfy that morning hunger!

★★★★★
Local Guide
December 22, 2023

Hot, fast, and yummy!

December 22, 2023

Terrible food, ordered onion rings and they have salt so thick on it thats its a separate crust. No refund, no replacement meal, just a oh sorry it was bad batch. Evidently there is little to no food control done by the supervisor I spoke to.

★★★★★
December 22, 2023

Fast service, food was hot, and order was correct! Couldnt ask for anything more.

★★★★★
Local Guide
December 22, 2023

Always an excellent experience

★★★★★
December 22, 2023

This A&W was one of the best Ive ever had! Food was fresh and hot thank you for the good food

December 22, 2023

This location used to be good. Their quality has went downhill as of late. Hashbrowns have been tasting not fresh. Like they just put old ones in my order the last few times. Im not sure what the issue is. Either way will be avoiding this location from now on.

★★★★
Local Guide
December 22, 2023

Only had to wait 5 minutes for our order...crisp and hot...I like the self-serve condiments...will be back!

★★★★★
December 22, 2023

A quiet and pleasant place. Good attention. Suitable for the whole family.

★★★★★
Local Guide
December 22, 2022

I simply love your Habanero Sandwich!!!

Local Guide
December 22, 2022

Poor service and rude

★★★★
Local Guide
December 22, 2022

good service and Friendly Smiles

★★★★★
Local Guide
December 22, 2022

Soo yummy Jalapeno Lime Beyond burger

★★★★
Local Guide
December 22, 2022

Feel bad for people using drive through waiting 10 minutes on food but dining in is alot faster

★★★★★
Local Guide
December 22, 2022

Good uncle burger!

★★★★★
Local Guide
December 22, 2022

Great little pit stop for a burger

★★★★★
Local Guide
December 22, 2022

Hot and fresh. Great service

★★★★★
December 22, 2022

Very well attended and cheap

December 22, 2022

The cashier here let me wait for 20 minutes and I m the only customer in line. She did not take my order and they are not busy because there is no customer even at drive thru. So I left coz it s look like she doesn t want to take my order

★★★★★
Local Guide
December 22, 2022

Awesome. Good customer service. Rootbeer everyone!

★★★★★
December 22, 2022

Smooth

Local Guide
December 22, 2022

Once again...where has the seasoned patties gone? Why are they bland now?

★★★★★
December 22, 2022

Wonderful staff

December 22, 2022

It was the worst experience, I went through the drive through and ordered with coupons, the girl understood, while im at the window I asked her if I could give her cash then pay the rest with my card, she said yes, then I get my food and the price is just soo off, $45 dollars for food when it was just for myself my total should have been $28 so I went back and they said it was just taxes, tax isnt $17 dollars, never going there again, they refused to show my total price.

★★★★★
December 22, 2022

Very friendly staff with great attitudes. Went through the drive through June 17 around 2:45pm and was shocked at the service and courtesy the person gave to me, very impressive.

★★★★★
December 22, 2022

Parking: Lots of space

Local Guide
December 22, 2022

Slow like the rest of them

★★★★★
Local Guide
December 22, 2022

Like it here the burgers are always better at this one

★★★★★
December 22, 2022

Even though short staffed and a bit of long wait meal was best Ive had in a while. Burger was well done and poutine was awesome thanks!

December 22, 2022

Always messes up my orders, today got no drink, no burger and the drink we did get tasted and smelled like hospital chemicals Do better!

★★★
December 22, 2022

cheese egg muffin combo cost a dollar more than in Calgary

★★★★★
Local Guide
December 22, 2022

Very nice service. Vegetarian options: Added Onions

★★
December 22, 2022

Very slow service. The soda was flat and flavorless. The onion rings were under.

★★★★
Local Guide
December 22, 2022

Love it close to the airport

★★★★★
Local Guide
December 22, 2022

Good service but the mushroom burger wasnt the best for taste. Your teen burgers are the best along with the onion rings. Parking: Lots of parking at this location

★★★★★
Local Guide
December 22, 2022

Always receive great service from this branch.

★★★
Local Guide
December 22, 2022

Just another fast food place

★★★
Local Guide
December 22, 2022

Dancing man made it better

★★
Local Guide
December 22, 2022

I stopped on the way through town, asked for the plant based burger, specifically with no mayo, since I cannot eat egg. It was confirmed over the speaker, no uncle sauce, only the mustard. We open the burgers on the road to find a thick layer of mayo on top, the mustardwas separate even. We couldnt turn back since we were on a tight schedule. We got to eat the fries and that was it. Very disappointed.

★★★
Local Guide
December 22, 2022

Dont know. Wasnt there

★★★★★
December 22, 2022

$1 coffee any size when I visited! Fast and friendly service! Their coffee is on the hot side even after 3 creams added so careful with that first sip..but man is it good coffee!

December 22, 2022

The absolute worst service. Always under staffed and excessive wait times.

★★★★
December 22, 2021

Excellent very quick and friendly.

★★
Local Guide
December 22, 2021

It was pretty slow

December 22, 2021

So we ordered food ay 7:10pm ish and you close at 10 so tell me why when we asked for onion rings we were told that you werent making them for the rest of the night. Not to mention that a couple of the burgers were cold.

December 22, 2021

We usually go to this A&W every time we pass through Redcliff; however, after my last incident there, I will not be returning. On December 27th, give or take 2 days, every electronic payment system stopped working. This meant that no debit machine was working. Originally, the cashier and I thought that it was my card. So, we tried all 4 of my cards, along with my family members cards. None of them worked. The cashier started to try all the different debit machines; and 15 minutes later, he told us that they were only accepting cash-only options. We admitted that we do not carry cash, but had mentioned that the food was already prepared, and asked if they were just going to throw it away. The cashier said, yes, we just have to throw it away, which didn t make sense because the food was worth $60. We kindly asked if they could give us the meal, since it was neither of our faults, and because we waited patiently while the A&W workers had tried to figure out what the issue was. I ve only had one previous experience with a debit machine crashing DURING my order. It was at a Wendy s and the staff happily gave me my meal for free considering they didn t want it to go to waste. So when this similar incident happened years later, I was disappointed in A&W. No, they absolutely should not give everyone in the drive-thru free meals. Albeit, we were alone in the drive-thru for 10 minutes before other cars started appearing. We contributed our time into figuring out what went wrong with the payments, yet were treated with so little respect. Either way - if A&W gave us that meal for free, or if they threw it in the garbage, they would be losing $60. Unless they kept the burgers; waited for somebody to come along and order the same thing, and give them non-fresh items. Trust me, at that point, it d already been 15 minutes. The people behind us were already informed that it was cash-only at that point, and therefore, no food was made. We were the ones who waited in that drive-thru, and ultimately ended up discovering the problem alongside the staff. We ended up leaving the location, disappointed, and went to McDonald s. The McDonald s is literally directly across from A&W, and we had a happy experience there - as always. The incident at this A&W has lost my family and I s service.

★★★★
December 22, 2021

There new coffee is the best!

★★★★
Local Guide
December 22, 2021

Friendly and fast

Local Guide
December 22, 2021

I cant recommend this place anymore, a particular staff member that I wont publicly shame was very very rude to me. Im disappointed in you A&W.

★★★★★
Local Guide
December 22, 2021

Great staff, above average service. Always love grabbing some bacon and Eggers for breakfast when there on sale. Prefered location for anything A&W

★★★★★
Local Guide
December 22, 2021

Fast service

★★★★★
Local Guide
December 22, 2021

I was very impressed with my visit today. The girl working was SWAMPED. I felt bad for her, but she handled it like a professional. The food was fast, hot and delicious. The coffee was fresh, and the dining room was clean, and organized. Outstanding visit. Top marks to this A&W! Plenty of free parking in a convenient location just of highways 1 and 3 (Crowsnest).

★★★★★
Local Guide
December 22, 2021

Sweet place for my grandpa burger

★★★★
Local Guide
December 22, 2021

Amazing staff (especially in the evenings) great food n speedy service

★★★★
Local Guide
December 22, 2021

Fast and friendly,

★★★★★
Local Guide
December 22, 2021

Good food clean, and friendly staff

★★★★★
December 22, 2021

The staff are friendly and the food is awesome! I go out of my way to come to this location because of the service and food is always fresh!

★★★★★
December 22, 2021

Love it

★★★★
Local Guide
December 22, 2021

Always fresh food.

★★★★★
December 22, 2021

Always fresh food.

December 22, 2021

As a worker, when something goes wrong with an order or an experience with customers you try and fix it the best you can. You want your customers to come back. Fathers Day our son goes to get food. Comes home with an order that was short of burger even though they had said it was correct at the window. So they figured no need to check. Three packs of onion rings. All half full what happened to feeling to the top. We all work out good money and get half the food. So son has to go back get a burger and eat by himself on Fathers Day. Commented about the onion rings and were laughed at in his face. Next time after a little respect maybe give a free voucher for the time that was wasted for a Fathers Day meal. And gas to have to come back and get a burger.

Local Guide
December 22, 2021

Miserable staff and no care for customers.

★★★★★
Local Guide
December 22, 2021

Food is served fresh. They dont park you everytime you order breakfast or chicken.

★★★★★
Local Guide
December 22, 2021

Great Place

December 22, 2021

Y have all day breakfast on the wall when ever time i walk in the door the kid at the counter says the exact same words. Every time. We sorry sir we just took our egg cooker down for cleaning itll be at least 20 minutes. I came back in 20 minutes. And the new worker gave me the exact same line.

December 22, 2021

Rotten bananas paid extra for pea cans when she brought it they had 2 pecans so I said oh they supposed to have pecans Could not see any so she brought more

★★★★★
Local Guide
December 22, 2021

Friendly staff as they pit up with my crazy orders

★★★★★
December 22, 2021

Love the teen burgers

★★★★★
Local Guide
December 22, 2021

Quiet and clean restaurant with friendly staff and great fast food.

★★★★★
Local Guide
December 22, 2021

Best staff ever....5 star service

★★★★★
Local Guide
December 22, 2021

Fast and friendly service. Ive never had a bad order in the 10 years Ive been a patron at this location.

★★★★★
Local Guide
December 22, 2021

Friendly staff, custom order was made correctly

★★★★★
Local Guide
December 22, 2021

I love A&W. The drive thru staff are always so welcoming, patient and overall kind. Definitely recommend this A&W versus the others in town

★★★
December 22, 2021

Pretty good

★★★
December 22, 2021

Not bad

★★★★★
Local Guide
December 22, 2021

Excellent coffee & apple turnovers

★★★★★
Local Guide
December 22, 2021

Love all the staff , very helpful and friendly .

★★★★
December 22, 2021

Everytime we travel to BC we more often than not end up here. Food is always hot and tasty with no issues for ordering or quality. Recommend for a quick easy bite.

★★
Local Guide
December 22, 2021

Literally waited 25 minutes for one burger and one order of onion rings and they were burnt

★★★★★
Local Guide
December 22, 2021

Great staff , great coffee

December 22, 2021

I ordered a double chicken buddy burger there was so much mayonnaise on it when I put my hand into the burger bag my fingers were covered in mayonnaise burger was inedible threw in the garbage I guess we have to start checking our orders before we leave the restaurant

★★★★
Local Guide
December 22, 2020

Their Buddy Burgers are my fav w onions and extra pickles friendly staff!

★★★★
Local Guide
December 22, 2020

Not bad,

★★★★★
Local Guide
December 22, 2020

Great Chicken burger guys! There isnt a better one out there right now.

★★★★
December 22, 2020

Food is tasty

★★★★★
Local Guide
December 22, 2020

Great friendly service. Very good Covid protocals in place

★★★★
December 22, 2020

One of the best burgers in town

★★★★★
Local Guide
December 22, 2020

Clean, fast, great food.

★★★★
December 22, 2020

Just wish they would get better bacon. Dont really care for that thin stuff.

Local Guide
December 22, 2020

Absolutely Terrible I thought they made food fresh here. Tasted like day old burger and the fry oil is never changed

★★★★
December 22, 2020

Never had a problem. I have never had to wait too long.

★★★★
Local Guide
December 22, 2020

Usually good. Fast. The night employees at the Redcliffe location are less than desirable to deal with but the Dunmore Rd location and Redcliffe Dr location are usually quite pleasant. Hate the paper straws, I know its good for the environment, turtles and all, but they make the beverage taste bad and disintegrate before you drink the whole drink.