1300 Redcliff Drive Southwest, AB-3, Medicine Hat, AB T1A 5E5, Canada
Canada's original burger restaurant. Serving great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer since 1956. Now proudly serving Organic Pret Coffee.
Ordered two breakfast sandwiches the other day one for my girlfriend and one for myself and my breakfast sandwich was completely wrong 😔 I ordered a Sausage and bacon breakfast sandwich with cheese and I got a cheddar and sausage instead, lunch ruined.
Guys, I just pulled a huge long hair out of my throat from my grandpa burger. The restaurant seems fine, friendly and polite staff. But come on, that can't happen. Instant do not return for me.
Forgot the dip for chicken and my sweet potatoes fries makes the whole meal garbage went across the street to tinos had amazing service way better
Was here in the evening, and the staff were reasonably quick and pleasant with ordering and food then notified of a possible wait time on the dessert I had ordered. The food was good, and burgers were slightly messy from plenty of sauce. Was not a fan of having to be buzzed into the washrooms. However, I understand as my friend when entering the washroom discovered a gentleman inside washing his body at the sink.
Friendly staff, very quick in the morning. Got a dozen breakfast sandwiches and they were hot and ready so fast.
I ordered there the other day through the drive through. Got my food and drove home only to find out that they forgot to put the burger in the bag that I ordered. Its not the first time they got something of mine wring. Wouldn't recommend this location.
A&W is always a good experience. Service was fast. Their regular coffee and specialty coffee is fantastic. However, this A&W does not have specialty coffee. In my opinion, their coffee is better than Starbucks, Tim Hortons and McDonald's.
Best one in town. It’s due to the staff. You cannot bear this team of pros. Remember to order from REDCLIFF DRIVE A&W as your food will be much superior.
Yup
They always gave order too late. Staff is so slow they are not listening to costumers. Waiting time is too long.
Delicious food and friendly staff. Parking: Free parking Food : 5/5 |
I came through the drive through the other day, and ordered a kids pack (burger and kids fries). Got the burger, but there were no fries in the kids pack. Came another day, ordered my son and I a Chubby burger, and the chicken had a bone in it. I went back to show them, and they pretty much were oh well. They did not offer anything in the way of fixing it at all. I had to ask them to remake it. My chubby I had asked for pickles on it, and they did not put pickles on it, even though it was labelled as having pickles on it. Will not be going to this A&W again.
Immediate drinks and burgers brought to our table fresh and hot, great lunch!
Breakfast sandwich was the worst Ive had in my life.
Very good food! However, I would have preferred more vegetables on the burger, such as tomato.
-wI just love root beer lil
Always enjoy going to A&W, food was good
Had great burger and lemonade. Drive thru was fast and efficient
Very helpful staff. Fresh pie and surprisingly good coffee.
Great staff.
great hamburger ,just wish it would be like the picture
30 minutes to get a cold burger, No one in the lineup outside three people waiting inside pretty sad for a Friday Late afternoon
From the moment of asking us what we wanted, to the payment and then to the food. ***** 5 star. I know this is only an A&W, and Ive eaten at quite a few, but this one- the service was great, very friendly, the food was quick, hot and fresh. I was hungry after driving 4 hours and really needed this stop.
Fast and decent food, dont go during lunch or supper rush if want fresh.
Very fresh food and quiet place
Everything clean and in order, very friendly!
Accidentally ordered from this location on skip, No regrets! Food was hot, flawless order Food
The young fella at the drive thru is an amazing employee. He is friendly, polite, kind and so helpful. He should get a raise. Dietary restrictions: Lettuce wraps are an awesome option for gluten intolerant folks.
My favorite place for burgers and now for breakfast. Get there before 11 am and get some really yummy breakfast. Recommended!
Nothing is better than a teen burger, onion rings and a root beer
Its a&w you get what you get.
Good food and service.
I generally love A&W but this time took forever to get our meals plus over easy eggs were slimy give them one more chance
Great breakfast and burgers for a good price
Micheal and Davina were awesome
I dont like it that they changed their onion ring recipe used to be so good now its like blah.
Great place to satisfy that morning hunger!
Hot, fast, and yummy!
Terrible food, ordered onion rings and they have salt so thick on it thats its a separate crust. No refund, no replacement meal, just a oh sorry it was bad batch. Evidently there is little to no food control done by the supervisor I spoke to.
Fast service, food was hot, and order was correct! Couldnt ask for anything more.
Always an excellent experience
This A&W was one of the best Ive ever had! Food was fresh and hot thank you for the good food
This location used to be good. Their quality has went downhill as of late. Hashbrowns have been tasting not fresh. Like they just put old ones in my order the last few times. Im not sure what the issue is. Either way will be avoiding this location from now on.
Only had to wait 5 minutes for our order...crisp and hot...I like the self-serve condiments...will be back!
A quiet and pleasant place. Good attention. Suitable for the whole family.
I simply love your Habanero Sandwich!!!
Poor service and rude
good service and Friendly Smiles
Soo yummy Jalapeno Lime Beyond burger
Feel bad for people using drive through waiting 10 minutes on food but dining in is alot faster
Good uncle burger!
Great little pit stop for a burger
Hot and fresh. Great service
Very well attended and cheap
The cashier here let me wait for 20 minutes and I m the only customer in line. She did not take my order and they are not busy because there is no customer even at drive thru. So I left coz it s look like she doesn t want to take my order
Awesome. Good customer service. Rootbeer everyone!
Smooth
Once again...where has the seasoned patties gone? Why are they bland now?
Wonderful staff
It was the worst experience, I went through the drive through and ordered with coupons, the girl understood, while im at the window I asked her if I could give her cash then pay the rest with my card, she said yes, then I get my food and the price is just soo off, $45 dollars for food when it was just for myself my total should have been $28 so I went back and they said it was just taxes, tax isnt $17 dollars, never going there again, they refused to show my total price.
Very friendly staff with great attitudes. Went through the drive through June 17 around 2:45pm and was shocked at the service and courtesy the person gave to me, very impressive.
Parking: Lots of space
Slow like the rest of them
Like it here the burgers are always better at this one
Even though short staffed and a bit of long wait meal was best Ive had in a while. Burger was well done and poutine was awesome thanks!
Always messes up my orders, today got no drink, no burger and the drink we did get tasted and smelled like hospital chemicals Do better!
cheese egg muffin combo cost a dollar more than in Calgary
Very nice service. Vegetarian options: Added Onions
Very slow service. The soda was flat and flavorless. The onion rings were under.
Love it close to the airport
Good service but the mushroom burger wasnt the best for taste. Your teen burgers are the best along with the onion rings. Parking: Lots of parking at this location
Always receive great service from this branch.
Just another fast food place
Dancing man made it better
I stopped on the way through town, asked for the plant based burger, specifically with no mayo, since I cannot eat egg. It was confirmed over the speaker, no uncle sauce, only the mustard. We open the burgers on the road to find a thick layer of mayo on top, the mustardwas separate even. We couldnt turn back since we were on a tight schedule. We got to eat the fries and that was it. Very disappointed.
Dont know. Wasnt there
$1 coffee any size when I visited! Fast and friendly service! Their coffee is on the hot side even after 3 creams added so careful with that first sip..but man is it good coffee!
The absolute worst service. Always under staffed and excessive wait times.
Excellent very quick and friendly.
It was pretty slow
So we ordered food ay 7:10pm ish and you close at 10 so tell me why when we asked for onion rings we were told that you werent making them for the rest of the night. Not to mention that a couple of the burgers were cold.
We usually go to this A&W every time we pass through Redcliff; however, after my last incident there, I will not be returning. On December 27th, give or take 2 days, every electronic payment system stopped working. This meant that no debit machine was working. Originally, the cashier and I thought that it was my card. So, we tried all 4 of my cards, along with my family members cards. None of them worked. The cashier started to try all the different debit machines; and 15 minutes later, he told us that they were only accepting cash-only options. We admitted that we do not carry cash, but had mentioned that the food was already prepared, and asked if they were just going to throw it away. The cashier said, yes, we just have to throw it away, which didn t make sense because the food was worth $60. We kindly asked if they could give us the meal, since it was neither of our faults, and because we waited patiently while the A&W workers had tried to figure out what the issue was. I ve only had one previous experience with a debit machine crashing DURING my order. It was at a Wendy s and the staff happily gave me my meal for free considering they didn t want it to go to waste. So when this similar incident happened years later, I was disappointed in A&W. No, they absolutely should not give everyone in the drive-thru free meals. Albeit, we were alone in the drive-thru for 10 minutes before other cars started appearing. We contributed our time into figuring out what went wrong with the payments, yet were treated with so little respect. Either way - if A&W gave us that meal for free, or if they threw it in the garbage, they would be losing $60. Unless they kept the burgers; waited for somebody to come along and order the same thing, and give them non-fresh items. Trust me, at that point, it d already been 15 minutes. The people behind us were already informed that it was cash-only at that point, and therefore, no food was made. We were the ones who waited in that drive-thru, and ultimately ended up discovering the problem alongside the staff. We ended up leaving the location, disappointed, and went to McDonald s. The McDonald s is literally directly across from A&W, and we had a happy experience there - as always. The incident at this A&W has lost my family and I s service.
There new coffee is the best!
Friendly and fast
I cant recommend this place anymore, a particular staff member that I wont publicly shame was very very rude to me. Im disappointed in you A&W.
Great staff, above average service. Always love grabbing some bacon and Eggers for breakfast when there on sale. Prefered location for anything A&W
Fast service
I was very impressed with my visit today. The girl working was SWAMPED. I felt bad for her, but she handled it like a professional. The food was fast, hot and delicious. The coffee was fresh, and the dining room was clean, and organized. Outstanding visit. Top marks to this A&W! Plenty of free parking in a convenient location just of highways 1 and 3 (Crowsnest).
Sweet place for my grandpa burger
Amazing staff (especially in the evenings) great food n speedy service
Fast and friendly,
Good food clean, and friendly staff
The staff are friendly and the food is awesome! I go out of my way to come to this location because of the service and food is always fresh!
Love it
Always fresh food.
Always fresh food.
As a worker, when something goes wrong with an order or an experience with customers you try and fix it the best you can. You want your customers to come back. Fathers Day our son goes to get food. Comes home with an order that was short of burger even though they had said it was correct at the window. So they figured no need to check. Three packs of onion rings. All half full what happened to feeling to the top. We all work out good money and get half the food. So son has to go back get a burger and eat by himself on Fathers Day. Commented about the onion rings and were laughed at in his face. Next time after a little respect maybe give a free voucher for the time that was wasted for a Fathers Day meal. And gas to have to come back and get a burger.
Miserable staff and no care for customers.
Food is served fresh. They dont park you everytime you order breakfast or chicken.
Great Place
Y have all day breakfast on the wall when ever time i walk in the door the kid at the counter says the exact same words. Every time. We sorry sir we just took our egg cooker down for cleaning itll be at least 20 minutes. I came back in 20 minutes. And the new worker gave me the exact same line.
Rotten bananas paid extra for pea cans when she brought it they had 2 pecans so I said oh they supposed to have pecans Could not see any so she brought more
Friendly staff as they pit up with my crazy orders
Love the teen burgers
Quiet and clean restaurant with friendly staff and great fast food.
Best staff ever....5 star service
Fast and friendly service. Ive never had a bad order in the 10 years Ive been a patron at this location.
Friendly staff, custom order was made correctly
I love A&W. The drive thru staff are always so welcoming, patient and overall kind. Definitely recommend this A&W versus the others in town
Pretty good
Not bad
Excellent coffee & apple turnovers
Love all the staff , very helpful and friendly .
Everytime we travel to BC we more often than not end up here. Food is always hot and tasty with no issues for ordering or quality. Recommend for a quick easy bite.
Literally waited 25 minutes for one burger and one order of onion rings and they were burnt
Great staff , great coffee
I ordered a double chicken buddy burger there was so much mayonnaise on it when I put my hand into the burger bag my fingers were covered in mayonnaise burger was inedible threw in the garbage I guess we have to start checking our orders before we leave the restaurant
Their Buddy Burgers are my fav w onions and extra pickles friendly staff!
Not bad,
Great Chicken burger guys! There isnt a better one out there right now.
Food is tasty
Great friendly service. Very good Covid protocals in place
One of the best burgers in town
Clean, fast, great food.
Just wish they would get better bacon. Dont really care for that thin stuff.
Absolutely Terrible I thought they made food fresh here. Tasted like day old burger and the fry oil is never changed
Never had a problem. I have never had to wait too long.
Usually good. Fast. The night employees at the Redcliffe location are less than desirable to deal with but the Dunmore Rd location and Redcliffe Dr location are usually quite pleasant. Hate the paper straws, I know its good for the environment, turtles and all, but they make the beverage taste bad and disintegrate before you drink the whole drink.