1840 Strachan Rd SE #109, Medicine Hat, AB T1B 4J8, Canada
Fatburger is a Canadian owned and operated restaurant offering custom made premium burgers. Our extensive menu features award winning burgers made from fresh, never frozen Alberta Angus beef, Buffalo's chicken wings, hand breaded chicken tenders, poutine, hand scooped ice cream milkshakes, breakfast and so much more...
First time trying Fatburger, and I am happy with the double bacon cheeseburger combo. That was a good sized, tasty burger matched with excellent customer service. Rarely does one feel as welcomed as we felt during our order and meal. Very respectful, kind, and helpful employees. Absolutely will return to try that Hawaiian burger. 😋
My mom and I come to have a burger almost every time I come to Medicine Hat. The food is always great and they do the best lettuce wrapped burgers! The staff are kind and attentive as they take time to visit when they can which my mom and I appreciate. I’ve been to other fat burger restaurants and this one in Medicine Hat is by far the best. Really enjoying the Fat Burger dates with my mom. Thank You for such great service and delicious food. 🙃
This place is absolutely awesome now that it's under new ownership. Genuinely nice guy and above and beyond on service! Fantastic burgers😃 The young fella cooking also extremely nice and happy. Big smiles soon as you pop in the door! Highly recommend this place!
We came into tonight and the service was beyond great! The staff was all so friendly offered us our free refills and went above and beyond with everything and the food is so fresh!! Highly recommend checking out this great spot and we grabbed milk shakes on our way out and they were amazing!! Thanks again will be back for sure
we were traveling though on our way from the west to east coast of Canada from Oregon in the US and stopped there for an early lunch right when they opened. The staff was extremely friendly and welcoming and the food was delicious. Thank you! I highly recommend this restaurant.
Dave super guy food is unbelievable Best burger i've ever had in my life I can't stop going. The food is so good. Can't stop going. Food is unbelievable. Can't eat a burger anywhere else. These things are made so good hand made Dave just started replaced 4 months ago.Business back good food good company They do catering and any other kind of event you can think of . For those have not been and give a poor rating or rate on someone else rating shame on you. Well went back for fat burger again. Dave did it again man I had another. Mushroom Deluxe and it was deadly again. These guys make the best hamburger in the world. I worry if this place catches on. I won't get in the door the food is so good here.dave and is staff make you feel at home and Always giving you free stuff A brother from another mother
Popped in due to never having it, the customer service was amazing , the owner had time to chat while my burger cooked. Very friendly. Food was great, the actual meat in the burger tasted like a ground beef home made burger. $17 for a large burger, small fries (not small) & a drink. Definitely filling, couldn’t finish my fries & I'm 5 foot 10inch 210lbs not in shape lol.
It was our first time at Fatburger Medicine Hat. The service was great letting us sample wing sauce to help us decide what flavors to get. The lemon pepper wings were great! The burger was big and good. The onion rings were onion rings but nothing special as were the deep fried pickles. Our drink was refilled and they checked in on us to make sure everything was ok. The restaurant was decorated for Halloween and it was nice to see.
Best Burgers in town
Great experience! The guy at the front with the glasses was so pleasant and so nice to my baby and child. He made the quick food stop quite enjoyable!
Nice service
Dropped by for Lunch , my burger was amazing and very filling, i love the feel of a bistro , and i will recommend and return, The service is 10 out of 10 Food
Brill
Good service. Good quality. Fast. Friendly. Awesome food and overall experience
Best burger in town
Best service and great food
Amazing food, large portions, supper friendly staff. A real old fashion burger. Definitely get your moneys worth.
Excellent service great food
Excellent customer service
Never had a better burger in my life. Vegetarian options: The impossible burger tastes exactly like a big mac but better. Cant tell the diffrence Food : 5/5 |
Amazing workers very kind. Great food also perfect to take kids!! This place is very great if u wanna go out to eat anywhere.
If you are ever craving deep fried pickles the Fatburger is the place to go... careful though cuz they are addicting lol... great services, friendly staff and awesome prices ...p.s.. the milkshakes are amazing as well
Amazing experience I go here as often as I can The food is so good and made to order so you know it hasn t been sitting around The friendliness of the staff is worth it alone to go here Food : 5/5
Great Customer Service and Food Quality was so good.
UPDATE: Visit #3: Back at Fatburger for another round. B insisted on giving the curly fries another shot this time dusted with Cajun spice. The gravy? Classic, in all the right ways. Went for the double fat cheese, but swapping out the cheddar for American cheese? Let s just say it didn t quite hit the same premium note. But those donuts Those donuts Mini cinnamon fair-style delights, crispy on the outside, served with a wild caramel dip. Hands down, the best thing on the menu. Life Hack: They don t exactly advertise it, but Tuesdays are 2-for-1 quarter pounders. Want to eat like a king on a pauper s budget? Now you know. Phantom is throwing down 4.75 stars down out of 5. Visit #2: EDIT: Back at Fatburger, because when you crave a burger, you don t just want a burger you want a FATburger . This time, I went for a smaller double cheese with Swiss. Previously, I had the double king cheese big difference. The fries? Let s just say they ve seen better days. They tasted like overcooked generic oven fries. They were better on our last visit. But here s the thing Curly fries shouldn t be better than skin-on fries, but ours either took a detour or got lost along the way. Still ate em, though. Phantom Gourmet Tip: Ask for fresh fries. For the price, it s the least you deserve. But shoutout to the crew they took our order at 10:40 PM, just 20 minutes before closing, and served it up with a smile. No big deal on the fries it s late. B got the limited edition bacon mushroom cheese melt, and though they were out of blue raspberry shakes, WE WILL BE BACK. First Visit: Fatburger, where have you been all my life? This place is a legend in the making. They care about the whole process, and you can watch them cook your meat right in front of you. The burger? Easily in my top 3. I went with the double king with Swiss cheese BOOM. How do they make a burger this good? Fatburger isn t cheap, but quality never is. Don t whine about the price when you re getting food, service, and top-notch quality. If you want cheap, go to BK. Probably not the best first-date spot (unless you re into messy), but it s a fun place. Bring anyone who appreciates a real burger friends, family, future in-laws, whoever. Pro Tip: Impress that future father-in-law with a stop here. This Fatburger feels a lot like the big licensed ones elsewhere, but without the redundancy of dine-in. The only question is What will it take to get an In-N-Out here? #fatburger rocks. 9/10 With Wayback in town, it s now a close race between them and Fatburger. I might prefer Wayback s patties, but Fatburger s still holding strong, tying for 2nd best in town! Parking: Easy to park. Tons of other businesses around however.
super friendly, helping the customers with their orders and service with a smile.
I ve been here a few times and never really had a problem. The previous owners were so nice, a couple years ago I went in and was greeted w smiles and hope to see you soon. Well a couple months ago I put an online pickup order @ this location and decided to wait inside for my order as I arrived sooner than expected. I used the bathroom and sat at a booth. In a matter of minutes a staff member approached me questioning as to why I was sitting and asking if I was planning on ordering anything this interaction was very distasteful and unprofessional. I didnt think I would be visiting an establishment and have to explain what I was doing there after walking thru their doors especially after paying $40 for a burger. I wont be back.
Fat Burger has become a favourite of mine. Premium burgers and excellent service. I had to leave a review for the Medicine Hat location as they provide exceptional service.
Food was excellent, service was great.
Unbelievable service!!! So extremely kind and generous. I made a mistake ordering the wrong kids meal for my son and the gentleman at the til refused to let me pay for a new one and made him the meal for free. You don t see that at a restaurant let alone at fast food. Pretty amazing.
The BEST burgers. First time eating here and the service was so amazing. The staff was so friendly. And the burgers are so fresh and tasty. Thank you!
Such great food and service with a smile. Always a pleasure eating at Fat Burger. Love love the food. Tastes as good as ot can get.
Super lovely customer service and delicious burgers! Their gluten free lettuce wrapped option was also really yummy. If youre in Medicine Hat and want a burger, would highly recommend. We travelled all through Canada and these guys were the best by far! Thanks guys. Dietary restrictions: They provide lettuce wrapped burgers as a GF option
This place is absolutely amazing, the food is delicious and the service is by far the best customer service I have had at a fast food place.
The owner/ manager and the rest of the staff were extremely friendly and our food was immaculate. Honestly was shocked at how good it was! I would recommend this place to anybody.
Fantastic customer service. Good food Food
Big portions, maybe alittle salty, but still tasted great. Unfortunately no pancakes Awesome service and great atmosphere Food
Hamburgers are impeccable, service is fantastic, and the atmosphere is totally welcoming and quite! 10/10 restaurant
Staff were super welcoming and pleasant and prompt with their service. Going above and beyond the basics to make sure customers are taken care of. Food was prepared just as one would hope.
Today my family and I visited Fatburger, and it was by far the best service we have seen anywhere here in Medicine Hat. All three of the gentlemen working were kind, friendly, and attentive. Arpit especially went above and beyond with his service by coming over and checking on us multiple times, and introducing himself to us so if we had any concerns, not to hesitate. 12/10 would recommend not only based on their customer service alone, but the food was delicious and HUGE portions!
Great food and friendly staff. Massive portions mean great value for dollar
This is my favourite cheeseburger in town! Great menu, fantastic staff, and they go the extra mile to provide top-notch customer service.
Awesome food as usual, great crispy chicken burger
Excellent service! Staff are great! Food is great!
This place has become a favourite choice for everyone in the family. Everything is so good! Food is crave-ably good & actually hot, plus the service is amazing!!! Food
Good stuff
Excellent Blackened Chicken
The food is excellent but this review is all about the service. The staff here is wonderful. They are kind, fast and attentive. I will most certainly return because of them.
This has been our favourite burger place. The staff are excellent, the food is always good whether it s breakfast or dinner. Parking: There s space all around because there are box stores nearby.
Excellent choice for a burger
On the morning of April 10, 2024, the team at Fatburger provided exceptional service. Despite being given short notice, they efficiently fulfilled a sizable order shortly after opening. Their professionalism, kindness, and culinary expertise were greatly appreciated. I wholeheartedly recommend this company for catering services and look forward to utilizing their services again in the future. My sincerest gratitude for the outstanding job they did for us.
Great food, friendly staff and always clean!! Must try the triple king challenge!!
Kid-friendliness: They have a cool little treasure box the kids can pick a toy from if they get a kids meal Food
We love the Hawaiian burger
We always try to find unique places. My wife brought me here. All what I heard was it was expensive. I have never complained about quality. Man that burger was so so good, fries and service were pretty amazing too. I found value in this establishment, amazing food, great service should not be lumped with other fast food, this is truly a great meal
Great fresh cooked burger! Priced slightly higher than others .
Awesome food , really nice staff , but 45$ for 2 burgs 2 fries and 2 drinks will i go back yes maybe once a year as a treat
My burger was delicious and the fries were the best! Come with an appetite
Greatest burger in town!!
I ordered a 16 piece wing meal. Half and half. Hot and ranch hot . Not hot and ZERO difference between the two. Oh yes, the celery and carrot slices were planted underneath the wing order. Thus giving them a soggy texture. Top shelf.
Very nice staff we were asking a few times how food was and if we needed anything
One of the better burger places in the area. food is good and service is good also
It was a pleasant visit with freshly made burger and fries, not comparable to typical fast food restaurant, the wait time is reasonable within 5 minutes. Would definitely back for more different kinds of burgers!
Excellent food and service.
Absolutely delicious everytime we go there!!
It was delicious!
Decided to go here for a quick lunch expecting it to be similar to five-guys, shake shack, or some other generic high quality burger joint . I was disappointed. The cost of a burger, fries, and coffee was 19$. The bun was no better than the cheapest sesame bun at superstore, the patty was nothing special, the tomato s had the same consistency as they do at subway (that thawed mush feeling) and they used shredded lettuce instead of a nice peeling off a head of romaine (personal preference). Extra points for using what tasted to be real cheese and adding a healthy dosage of mustard and ketchup (again, preference). For someone thinking bout coming here, think about if you re willing to wait 15 minutes for a burger that doesn t rival even Wendy s or Dairy Queen in terms of taste, value, or quality. Two stars from me, coffee wasn t bad.
A good place to eat took daughter and its her favorite place to eat (she has the beyond burger). Vegetarian options: Daughters fav burger of all time.
Just had a Fatburger, simple no cheese or bacon and I must say it s got to be the best burger I ve had! Raman and Ajay served me with so much care and kindness! Thank you guys , next time I ll get my buns toasted well done otherwise that patty and those fresh toppings def hit the mark!
The food here is amazing. Never a bad experience. Sometimes service is a little behind but that is not their fault as its usually busy busy when i go. Keep it up ! Vegetarian options: Fries Dietary restrictions: Im keto and I always love coming here Wheelchair accessibility: Yes
Great burgers, great sides. A little on the pricier side but definitely worth it. Ingredient quality is great & food was delicious. I initially had a negative review due to a few bad experiences last year but since then theyve reached out and with my last order I can see that theyve addressed those concerns.
Delicious burgers, a go to spot for a quick awesome burger. Its a chain, but they make some good food. Worth a try!
Well it was on my To Try list and now moved to the never again list! The fries were flavorless, the onion rings were burnt, soggy and saturated in grease. Obviously cooked in poorly heated oil. And the burger sauce, what the he** is that supposed to be. It is the more unusual of flavors and not really a good flavor, not that there was much flavor to the burger to begin with. Overall not impressed especially with a $43.00 bill for 2 burgers combos!
The staff was super nice the food was cooked fast and tasted great
Fabulous smash burgers for my boys and the hotdog for me was fantastic!
Food food
Everything is delicious. Staff are friendly and polite.
The food here is good, but the service is very, very slow. It seemed like orders were only being made one at a time and there were many Skip the dishes orders going out as we were waiting a ridiculous amount of time for our food. The lady at the till could not be heard over the general noise of the restaraunt and wasnt happy with us when we had a hard time understanding her. This is not the first time the food and service has been slow.
Very good service and food.
Quick service, average food, not the cleanest.
Great service, good food and clean location . The only thing I didn t like was the price $17 for a burger and fries there s a lot . This will probably stop me from going back.
Best Burger in Medicine Hat! Very friendly personnel, very good burgers and fries, free refills, amazing! Thanks for the experience! Vegetarian options: Vegetarische Burger
Hell Yeah!
Very generous portion sizes and great burgers with very attentive staff
Took my wife there for lunch today. First and last time at a fat burger. She ordered chilli poutine and boneless wings. She didn t even eat half of it. Bland, was her exact word. I had the cheddar bacon burger with regular poutine. Same experience, bland. All you could taste in the burger was the relish and mustard. One of the worst burgers I have had. The poutine which is fairly simple one would think, ha the gravy had no taste and wasn t even hot enough to melt the big cold chunks of cheese. And yes I did say cold cheese. Was not impressed. I didn t finish my meal and left there disappointed and stomach a little queasy. And it was expensive. From our experience I would definitely NOT recommend this chain.
I had the Cajun chicken burger for my first time visiting. Wow. What a great burger. It was massive. And so delicious. I also got 6 chicken wings and they were also tasty and cooked perfectly. Very pleased with everything and will be back soon!
Definitely worth the money you pay. By far the best burgers Ive had here so far
Delicious
Really great customer service. So friendly and helpful. The food was really fresh and tasty.
workers touching cars leaving flyers called to complain about it and was hung up on . multiple people wont be back here due to this.
Great service food and experience. Thanks.
Spilt my shake outside and they gave me a new one for free! Good food and good service for dine in or take out. Would go back! Food
Honestly the worse food..... burger was dry so was the bread, frys were under cooked... for both our meals. And we payed 80 for 2 burgers reg frys and chili frys 2 milk shakes and a can of pop. Wow Will not be back. Only thing they made okay was the shakes....
Best burger and onion rings!!
Good burgers and milkshakes. Rather pricey tho.
Excellent food and service! The mushroom swiss burger is the best burger Ive had in a long time. Lots of mushrooms on it.
Service was great food was top notch milkshake was over the top. 2 thumbs-up
Food is good but they wouldnt let my kids and I stay in because i refused to produce proof of vaccination that doesnt prevent disease.
Had a really good breakfast here, loved there sausages.
Pog
Delicious food, helpful staff, and the portions are bigger than you would think.
Love the staff, love the food. The staff treat us like royalty, our meals always are perfectly cooked the way we request. Best milkshakes in town, never tasted better. Poutine has the best gravy ever. I could go on and on.
Amazing burgers and great service
High quality
Great food! Friendly staff! Highly recommend!
Was quite the wait for the food they forgot half of our order bt the boys said the burgers were deadly.
Its very good. Staff are friendly.
Love Fat Burger, unfortunately my last experience wasn t so great. Was brought my burger with a very moldy bun lol. Oh well it happens.
Awesome burgers. I usually order the Hawaiian its my favorite. Friendly staff too!
A clean and tidy restaurant. The order wasnt what I was expecting. Confused the two California burgers. All and all, its a hard job when considering dealing with customers. Would recommend, just be clear and concise on what you are asking for.
Some of the best burgers in canada, and service at this location goes above and beyond. Very compassionate management, and good people working the front end.
I had a poutine and a bacon cheese burger. The poutiine was way too salty and the gravy was horrible it tasted like it had been cooking for days. The hamburger will lets just say a .99 cent cheese burger at McDonalds tasted better. On the bright side the staff was good. The restaurant was very clean.
Pretty good, consistent like other locations
I wish I can give 0 start slow service petty were dried like it was cooked before I order i am saying because I got my order in 2 or 3 mins. Dont recommend at all.
These were the worst burgers we have ever had, they were greasy sloppy and terribly salty, the buns were so saturated with grease they just fell apart and cost us 50 bucks for 2 burgers what a waste.....
Food is good. The restaurant is nice. Staff are friendly!
Tried the California vegetarian burger first time and it was delicious , Ajay made the burger and lady who served both were very polite and friendly. Would definitely return to try more burgers
Best milk shakes
lovely breakfast, cordial & efficient waitress, nice booths
Tasty food!
Good burgers, decent menu, horrific prices. I used to love going here, but you can get much better food for your money elsewhere.
The service was extremely good! Super friendly and professional! The food is great as usual! Also love the sitting area! Bathroom is super clean! Very friendly place!
Good burgers but on the expensive side.
Clean place, really tasty food Wheelchair accessibility: Door is at ground level Food : 5/5 |
Usually have a good experience here except the last time..a few nights ago I had ordered a double fat cheese meal, and some wings and when I got to the store, to my surprise the employee cooking my burger had no hair net or gloves on.. which I kinds questioned but never said anything but after I got home and my wife bit into her burger and pulled a long hair out of her mouth .. I was disgusted, not impressed. And Ive tried emailing them
Everything about this place is amazing! My grandkids love, love, love their chicken strips. Omg the amount they got fed them for 2 days. I had a burger wrap, was so awesome. Piled high with mushrooms! My friend had the exlarge burger. My goodness it was huge. All the food was fresh! Love this place!
Super yummy. I had it in the lettuce wrap. They know how to do that right!
Delicious!!! I had a burger, chicken bites and a milkshake. All were outstanding!
Delicious burgers. Its now one of my favorites burger places.
Best deep fried pickles
I had the southern fried chicken sandwich and it was very good. Chicken was well seasoned and had the right amount of crunch. I would go as far as saying its better then the Popeyes chicken sandwich. Also had the fries. Which were steak cut , hot and skin on. With an extra handful in the bag. They were good as well
Good food, though they always seem to have the food ready 15 minutes before I arrive.
Our boss treated us to a late dinner here last night and we all left very satisfied and full! I ordered their ultimate BBQ burger with swiss cheese, bacon and BBQ sauce plus had it loaded with extras. Wow, it had such a variety of fresh tastes that I almost forgot there was a burger in there and what a thick and fantastic tasting burger it was! Additionally (as if by accident, maybe) we found there were plenty of extra fries in the bottom of our takeout bag - enough to fill at least two of their fry cups. Finally, the service we got by the staff was super helpful and friendly. My coworkers also had high praise for their burgers that they ordered too. One of them ordered a Californian burger...which will probably be on my must-try list the next time I return!
Terrible service they had advertised all day breakfast on posters and when I went in at 5 they said they only serve until 4 However I showed them the poster of it saying all day and they said sorry youre out of luck very rude staff at the time
Its nice to go anywhere these days where the staff still puts in great effort and attitude. Great job guys!
The food was very delicious i got the XL breakfast with pancakes, sausage & eggs sunny side up the food was cooked fresh and the people were very nice.. I will be coming back regularly..
Consistent with other fatburger restaurants Ive tried elsewhere. The food was made to order quickly, great service, clean restaurant.
Good service, fast , tasted good
Love the lettuce wrap BUN, and the burgers are so fresh and tasty. If you want a burger fast then go somewhere else as they cook to order therefore you get a great burger everytime.
Food is delicious and service is wonderful! Love it there
First time visit and very disappointed. Burger was supposed to be a lettuce wrap because of allergies but was put in a bun, too bad wasnt able to eat it.
Great food for a bit extra cash
My first visit to a fatburger. Was really good. Will definitely be coming back.
Brilliant place just off the highway plenty of parking and amazing food would definitely go again!
Great burgers and the best milkshakes Ive ever had! This is our go-to place for take-out when in town visiting family. Weve never been disappointed here. I even royally screwed up an online order the last time (completely my fault) and the manager Robin made everything right, I couldnt thank him enough. Very friendly service and excellent food! Highly recommend!
Ordered on skip for the first time. Very impressed. It was absolutely delicious, hot and way better than I expected. Will definitely order again
Love these burgers.
Fast service Friendly staff great food
One of the best burgers in town
It was a good and good place to eat
Great food and friendly staff!
Great food and service keep up the great work!!
So delicious definitely my favorite
Addicted to the milkshakes
Food was not very good an over priced
First Visit To Fatburger Medicine Hat: The meat was pre-formed on site from never-frozen beef mince. It was delicious. The burger dressings (lettuce, tomato, onion) were fresh cut as well. I had the 1/3 Pound Burger. It was very good. I recommend this location.
Good but they dont serve beer now because of Covid...
Over priced, dry burger. Onion rings were ok though.
Pretty good burgers, awesome milkshakes
Been here a couple of times now for the Vegan Beyond Burger. Not once have they got the order correct. And for the quality compared to other brands, I find it to be quite expensive in comparison.
Good food, but can be a little expensive.
Good selection.
Awesome burgers
Great Fatburger experience! The food was hot, fresh, and made precisely to order. Staff was accommodating to our every need. Restaurant was very clean. Washrooms were immaculate. My wife had the Hawaiian cheeseburger, and I had the Kingburger Supreme. They were delicious. We also got the sweet potato fries, and they don t skimp on the portions! It seems like Fatburger Medicine Hat is a hidden gem here. So good!
Service was okay. The 1/3 lb burger was bland - the only part that had any flavor was the cheese. The onion rings were tasteless - lacked salt - and seemed slightly undercooked. The boneless honey garlic wings tasted a bit off/sour. The shake was okay. Price was maybe a bit high, but not crazy. I will likely give them a second chance, if just to try some of their other, many menu items.
Nice and clean, friendly staff as always. Had a fat burger with onion rings, with extra egg on top. Super tasty, nice burger joint for a quick bite.
Today we tried a bacon cheeseburger, some chicken tenders, and fries. The fries were excellent with just the right amount of salt. The burger was so tasty and the chicken tenders were tender and juicy and very flavourful!!! Staff were pleasant and the dining area clean
Love their California burger.
Yum
Burgers are nice and big, and a great variety to the menu! The fries are either underwhelming, or expensive in the form of poutine. Not crazy about the onion rings either.
FYI! You should rename your curly fries to curved fries aint nothing curly bout em! And ur gravy tastes like dish soap