Boston Pizza in Medicine Hat

The shrimp pizza gv me very bad stomach cramps

Our waitress was gorgeous and the food was excellent.

Great location with wonderful people. I always get quick and friendly service. The food is expectedly decent.

Trina is the best. Great Service, Great food. Give that girl a raise

Had food in the sport bar side, staff excellent and welcoming. Order taken and on our table within 10mins. Excellent food and service. Shout out to our server Treena.

Good food and fun atmosphere!

Good place Average prices Grt service Food : 4/5

Newer restaurant

Great food and service, in town for miles of mayhem race and drive event

Katie is the worst server. Did not check up on us even once. Has lots of attitude and made the dining experience unpleasant. Never coming back here again.

Visited the lounge, didn t try the food. The service and atmosphere in the lounge? Phenomenal!!! Staff working the Sunday of the August long weekend? Amazing! Well done!!

Boston Pizza has a good menu and good food. It doesnt matter where you go. The service was really good as well the food.

We went to BPs for a late lunch after doing a bunch of running around and we were hungry! The pub side was almost empty and the service was great, our waitress was friendly and attentive. We had the deep fried dill pickles as an appetizer and shared a large pizza that all tasted great. By the time we got home, I was really sick. Then my partner also got sick. It passed quickly, after we were both empty. I called the restaurant and spoke to someone who identified as the manager. He did not have the customer service skills I would expect of a manager. I suggested they check the kitchen because something made us both sick and that was the only place we ate. He went on to tell me how great their kitchen is and they practice safe food handling. When I advised I wasnt looking for a refund, just wanted them to know something was off so they didnt make anyone else sick. Suddenly he was friendly and thanked me. I dont have any faith they checked the kitchen and I am sorry if other customers suffered. I tried! We wont be back....

The only waitress Ive ever have tell me to not enjoy myself!

Treena was an amazing waitress would highly recommend. Food was also amazing. It s nice coming to a place with good service.

Consistently pleasing. At every BPS you know what to expect if youve been before. Pleasant service and good food. Tammy in the lounge is a sweetheart. Also you can never go wrong ordering wings! Food

Waitress rolled her eyes as walked away, because of special request. Wasnt very customer service based. Nobody made you work there hunny.

Great food great service

Awesome service will be back

Awesome service

Good food and great service !!!

Alyssa our server was fantastic. Food was delicious wish gravy was thicker for dipping fries. Wasn t overly loud could have a nice conversation over lunch, very enjoyable.

Had Trina tonight it was great friendly attentive. Thank you your the best

The food and service was excellent

Treena was our server .Terrific service friendly, and attentive

Awsome place, come frequently. Trinna is a pleasant quick friendly server.

The food and service is great,you won t be disappointed.

The service was great and food was fantastic

Treena was fabulous

We come to this location because of Treena. Food at Boston Pizza should be the same quality at any location, but to find a server of Treenas caliber... thats a rare find. We dont dine at BPs often - its less than once in two months. Yet Treena remembers us, remembers our drink order, and remembers that I dont like spicy chicken. Treena always asks how the food is, if theres anything else she can get for us before we begin eating, and the odd time that something is wrong she gets it fixed immediately. Treena knows when we need a to-go container, she knows when our drinks needs to be topped up, and she knows when we are ready for the bill. When Treena is our server, we have always received efficient, friendly service and that matters to us more than the food or the atmosphere. Treena is exceptional as a server, and we appreciate that she makes us feel valued as guests when we eat at BPs.

Amazing chicken wings just order how you like it

Ordered food for delivery , said on notes to bring change , which was even on receipt upon delivery .. had to wait to get my change for quite a bit of time . Food portions were small, and not really good. The only good thing was the kids meal, was a good size for price. As someone who travels alot, this is a location I will avoid. Kid-friendliness: Good size kids meal , was nice they separated noodles and sauce so we didnt put too much sauce on toddlers noodles.

Always enjoy BPs. This location is perfect for me, and the staff are always helpful, especially during NFL season. Always great food!! Stay strong BPs

Happy Birthday supper! I had the Boston Lasagna with garlic toast, hubby had the peacan salad. Everything was delicious.

We reserved tables for our entire u11 hockey team and parents. Pre order our food and everything came out hot fresh and on time. Staff was amazing!

Great food, great service

We just had a group of over 40 people and they did an excellent job. We pre ordered to make it easier for everyone and they didn t disappoint. Well done BP staff

Three of us went here on a Saturday night. No wait for a table and we had fast service. The food was good we ordered pizzas and appetizers. Parking: Lots of space for parking.

Great service, nice atmosphere

Its a Boston Pizza, the usual.

Service was fast and friendly. The New York strip was done to perfection!

Excellent service in the pub. Great atmosphere for watching NFL.

One of the better BPs

They are all pretty much the same now and this one was no different. Nothing more or less than I would expect from BPs.

food was great, and so was service.

We love Boston Pizza, but not sure well be back. My husband ordered lasagna and it came in a flatter dish than usual with about a small spoonful of meat. It was all noodles. If Boston Pizza wants to charge high end prices, they should serve high end food to correspond.

Excellent food, service, and atmosphere. We dont eat out often but Boston Pizza is one of our favorites!

Very typical Boston Pizza! Exactly as we expected. Nice to know this franchise is maintaining their expected quality of service. Good food. Fast.

It was horrible they had one waitress for 10 tables it took way over 1/2 to even get a refill our food came and my bf asked for no parm on his chicken ceaser the girl who they had delivering food took it back it came back were they took the top part off added differenr lettuce on it hop8ng u cpudlnt tell which we obvioulsy did and the older lady workinv all she said was o sorry about the parm were training people its like ahh ok then we had to ask for cuterly cause we gor none had to find out our ketchup and chillis it was not good food st all a def waste of 100 id never go back to this location i get you can have bad nights but omg

Great food. Great experience. Perfect location.

Very rude people, slow service and got treated differently because of race

Best restaurant meal we have had in a long time.

Had the Memphis chicken sandwich. Chicken was very tough, bun was stale. Would not recommend

Food was good. Server was friendly but a little on the slow side.

Food is just blah nothing special typical big chain. But was convenient being in hotel parking lot.

Less than impressed. We typically love Boston Pizza but the last few times have been disappointing for the price were paying. We thoughy wed try takeout tonight and once again things were rather unsatisfactory. The bandera bread was overly salty and the crust of both large pizzas was raw in the center. This will sadly be the last time we go there.

Excellent food, very pleasant staff

Pizza was OK. Service was slow. Refills on pop and coffee didnt come for the longest time, we finally had to ask for refills.

Friendly staff..manager checks up on you and food is quick and delicious.

Great bar and grill with TVs

Food was cold and its not the first time

Eat in the lounge at the Box Spring Boston Pizza, the service there is amazing. The dining room would get a lower service score easily.

The food was very delicious. Our server however, was very rude and once bill was paid she conveniently forgot our kids birthday desserts. I would go back, but not for a special occasion.

It was the worst experience. Kids food was charged when it says kids eat free in September, we waited 30 min for drinks, 40 min for kids meals, and an hour and a half for our food, and someone at our table had an order as well that wasnt even put in so she ate nothing. Food was luke warm at best. Koodoos to the manager for waving payment on our experience.

Great place for a Pizza

Had a good meal here , lots food, friendly staff.

Typical Boston Pizza menu, nothing to extravagant, more so comfort food then anything. How ever the bar staff/Service was exceptional and that is the reason for my high rating.

Most times everything is good from Boston. However, this time my jambalaya was not heated up quite as well. It was pretty cold when I got it and when I looked at the lasagna was quite shocked for the price and you only get half an order

Quick and easy spot for lunch or dinner. Nothing too fancy and its got what you need. You want pasta? Well they got pasta dishes 4 u bby. You want some booze well they got some of that too pal.

We went for a late dinner here at the recommendation of the Hampton October 29. We arrived close to 9, the restaurant closes at 10 but the wonderful server didnt make us feel rushed to order, warned us about last call so we could order a final drink if we wanted but didnt rush us to eat. We were very appreciative of that after a long drive from BC.

Ordered a pizza delivered to the hotel next door. Estimated delivery was 55 mins. Showed up 2 hours later and was just warm enough but not hot anymore. Fail.

Worst service on the planet. Do not recommend.

Treena was incredible , came in later in night she was friendly and on the ball. Food was hot and tasty holiday drink menu is great.

Friendly servers, great food!

The staff is always amazing and they have great food and drink specials.

Ordered a steak sandwich rare and it came out dry with zero spices on it. Girlfriends pasta was cold and looked like it was left out for 30 minutes. Waitress was weirdly impersonal and would leave in the middle of speaking like she couldnt wait to get away. Was just a really weird and poor experience. 2 stars because they they didnt charge me for the gross steak.

The waiters are nice and the food is amazing I would recommend for someone that is looking for amazing food

Good food and good service. Close to CO-OP place.

Im hugely appreciative of our experience at this location. We were there this weekend for a kids hockey tournament and this restaurant shared a parking lot with our hotel. 12 of us went there on Friday night (six adults, six kids) and had a great meal and time. On Saturday night at around 9:30 pm, there was a fire alarm in our hotel that forced everyone to evacuate. Instead of standing outside in the cold, BPs invited us in, gave all the kids juice boxes and brought out some complimentary pizzas, and charged the adults reduced pricing for some beer and wine while we waited for the hotel to be cleared. It turned an inconvenience into something of a memorable adventure. Thanks very much!

Food was great. Speedy service. Clean location

Really bad, waiters don t check on you for a couple of hours and the food is cold and raw and forgot half the order. Don t go

Great food, great service,super friendly staff.

Had a great time and good food

Very friendly location. Never too busy and tremendous staff. Remember your hotel room key if staying at the Hampton for your 15% discount!

Delicious take out, it fed us for days. Bonus is always the reusable take out containers haha.

Food was okay, manager was awesome and made us laugh.

Our Family went for dinner and was very disappointed in the experience. I had Chicken Parm and it was a tiny over cooked piece of chicken that was dry. The waitress replaced it with another tiny overcooked piece of chicken. My wife ordered the veggie burger on a gluten free bun...the bun was so hard it would bounce if dropped...the patty was also dry and over cooked. She sent it back and the waitress brought out the same dry burger with a messy limp lettuce wrap . She took one bite and said it was disgusting. When she told the waitress that it was inedible, the waitress agreed and said the buns and burger were not good. We got our bill and I noticed that the Veggie Burger was still on the bill. I went up to the waitress and politely said that she forgot to take the burger off the bill. She snapped back at me and said that I didnt request that the burger be taken off the bill. I said I shouldnt have to it was inedible and not even touched. The manager had yo come and then finally took the item off the bill. Really bad food and really bad service

Great service and the pizza was delicious

Nice meal in Medicine Hat after 8 hr road trip from Revelstoke. Salmon on a salad of beets,cherry tomatoes wilted spinach...

Bad service on June 10th 2022 6pm to 6:45pm. Im not one to complain but this I felt needed to be told.

Parking: Lots of parking

A nice patio for summer treats. A bar. Big screens playing sports.

The food, drinks were good and the service was great.

I take reviews seriously and it s ridiculous that I even have to post this one. I tried to give it a try because of Hotel Discount. Food is overpriced, I especially enjoyed my Caesar Salad with brown lettuce that was squishy. My French Onion Soup was overpriced for the portion size and burnt top, like what am I paying $43 for 3 beers, a SMALL Caesar Salad, Small Soup App. I tried to give this chain a second chance as Swift Current, SK even disappointed me. The workers here seem to have to complain about other coworkers/cooks in front of customers. I don t think I have ever heard the F**k bomb this much. Or f**k this so many times. Not pleasant to hear the cooks are drowning or sleeping so someone get them to fix up these meals . I don t want people being reprimanded but it doesn t take much to just not complain about your coworkers. You re not giving a good presentation to the customers. I don t know if I ll be back for a third time.

Ordered a couple of times, only take out though. All was done right

They have the best lasagna I ever tasted so far.

Ive had nothing but bad times at Boston pizza, had written them all off however. This location has restored my faith in the brand, and every single time I stay in medicine hat, Ill be ordering here cause man oh man, shout out to the chefs.

Excellent service, Great food

Awesome food. Amazing staff

Lets bring back the quesadilla please. This was easily the best thing on the menu. Was so sad to find it was removed.

Staff is great and food is decent

Nice waitresses, all the same menu, like this one the best.

Mmeehh

Friendly staff But whats the point of having VLT without a ATM lol owner doesnt want to make money lol

Manger was great just buying a gift card friendly service

Definitely one of the better BPs out there

Good food and quick service

Normally a great meal, but last time we went the pizza was cold in places and had a hair in it.

The service was great but, I ordered stuffed ravioli, and I swear a can of chef boyardee would have been a better meal... no exaggeration. I m only giving two stars as the service was quick and the waitress was great.

Good good good service

Great service and yummy food, it was so nice to sit and actually enjoy a meal in a restaurant. We had an awesome waitress. Would definitely return

Very good

Great food as always. Accommodating to kids.

This is by far the worst experience Ive had for pizza. I love sauce but theres so much sauce on my pizza I have to scrape it off. No cheese and its like they forgot to put the pineapples on so they just threw it on-top after the pizza was already cooked

Average bps deadly food deadly people but unfortunately they closed way too early!

Pro tip to customers ordering from this BP location; Skip drivers see this as very inconvenient. Prepare to wait for a driver. Or tip accordingly please. This is due to distance. Skip drivers must drive from the Hat and back. Not an ideal deliv location-BP box springs. Order from Strachan location to save yourself money and get order faster.

We ordered the pizza pasta meal and it was delicious! As it was a special occasion we added dessert and a bottle of wine. I will definitely order from them again!!

Our Pepperoni n Bacon pizza was so greasey had to put pizza on top of box to absorb..... 1 small Ceasars dressing for the Awesome salad...over toasted garlic bread... Very disappointed with this BP

Same old same at BPs

Good food, great serice

Gr8 food and service!

Love the food, love the service. But. Your delivery drivers are whack. Slow the heck down. Dont RIDE PEOPLES BUMPERS. Theyre going to cause an accident, if they havent already.

Friendly staff, great takeout service. And scrumptious pizza!!!!

Awesome

Very nice servers and hostess. Our waitress was very sweet, attentive and had a nice personality. Food was great. I was a bit surprised that things were left on each tsble (salt/pepper/table notice advertising) but i assume everything is sanitized between patrons. Thanks again!

Service was like no other restaurant. Better than the keg next door.... yep! Food came out fast and most importantly perfectly cooked. Ill be back.

Really good food and reasonibly priced.

They brought back the Baked Chipotle Bacon Penne! And it was just as good as I remember. Staff were great! Attentive and efficient.

Always amazing food and service

Great food nice staff

Good food and a cool new building/location

Boston Pizza, located in the northwest end of the city, provides both dining and lounge seating areas. The dining section is more popular for a regular table setting to accommodate families or larger groups. The lounge has booths, high table and up to the bar seatings more desired by the younger crowd or couples. The atmosphere is that of a sports bar with numerous wall mounted tvs casting various types of sports. The stars on the menu are, of course, their several styles of Pizza for your choosing. They are considered to be some of the best tasting pizzas in town. The rest of the menu provides a variety of choices to please your palate. On our evening there, the service was great, the server was well experienced and friendly. If youre looking for a sociable, more affordable evening out with fair tasting food, then Boston Pizza can accommodate you. Bon Appetite!

Just wanted to give Tanisha a huge thumbs up for going above and beyond to provide us with such great customer service. We showed up with our girls ringette team and parents without a reservation. The team seated us quickly and were very accommodating to our needs. Thanks very much! We had a great dinner last night!

Awesome experience. The servers were friendly and polite. Gave water when cups were empty , refilled coffee, etc. Food was delicious and the restaurant / washrooms were clean.

Called an booked a reservation. Confirmed it as well only to turn up an be told there wasnt a table for me. This place has terrible front service. We wont be going back here. Way to screw up my anniversary.

Always great food

Went to Boston Pizza tonight and didn t stay... waited quite awhile to be sat (COVID requirement) and then when we were sat, we had figured out what we wanted and then still had to wait for some time... Finally had a waitress/manager come over and gave excuses for the slow service. I get it, it gets busy but at least when a table gets placed, take a drink order and let them know that there is a bit of a wait. We decided to leave, I ll go somewhere that I will enjoy giving a tip..

The ordering online is joke Do better

Popular place.

Pricey with small portions

The wait was long 25 minutes just to get a table and 10 minutes for our food, but it was quite busy that day. No other complaints the Waitress was polite and check on us every once in a while. She came when our drinks needed a refill. The food was tasty as usual, we had a fun time. Not a single order was mixed up or wrong. I definitely will come here again.