Burger King in Medicine Hat
3140 Dunmore Rd SE, Medicine Hat, AB T1B 2X2, Canada
About
There's a Burger King® restaurant near you at 3140 Dunmore Rd Se. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Medicine Hat, AB serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
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Cold food and mean purple haired manager, other staff were nice though! Manager didn’t really seem to know what was going on but walked around like she did.. super disappointed
“I usually order nuggets from this store, and I love them. Every time, I specifically ask for fresh ones and tell them I’m willing to wait as long as it takes. However, I always receive old, hard nuggets that don’t taste good.”
As one would come to expect, drive thru prioritizes parking cars outfront even when no vehicle is behind them and the meal was ready in less than a minute. Staff brought my meal out and shoved the bag in my hand, they forgot cutlery in my bag. Food was very mid for a burger king experience.
These people at Burger King really let me down, first, I ordered their new, "Blood Orange Lemonade" thinking, "wow, how refreshing would that be?" So my order gets delivered and I'm full of joyous whimsy, excited to have a delicious Double Quarter Pounder King, some buffalo chicken fries and a bacon poutine. I open the door and my tastebuds are just electrified seeing the beautiful brown bag, sitting, proudly on my front step. Excitedly, I open the brown, cardboard box containing what I believe to be a delicious bed of golden french fries, beautiful, brown gravy with gooey, melty cheese curds topped off with God's greatest blessing, bacon. As I open this box, I'm at a loss for words as its revealed to me, as if in a dream, they have ignored my order entirely and have given me that box of golden french fries, beautiful brown gravy and gooey, melty cheese curds without gracing it with God's greatest blessing. No bacon. I figure, "Surely this will be delicious enough without the bacon." But I'm proven to be wrong. Lukewarm, limp french fries lay pathetically under a tsunami amount of lumpy, cold gravy. The melty cheese curds are the only redeeming quality of this sad, distressing box of poutine. I ponder how I will financially recover as I paid $1.29 more for the bacon that I was deprived of. From there, I see the promising, never lets me down, yellow box of chicken fries. Burger King wants to blow my mind with these being Buffalo spiced chicken fries. I prepare a generous cup of Ghost Pepper Rance sauce to accompany these, presumably spicy pieces of delicious chicken, open the box. Only to be greeted with what looks like tree bark mashed into a box. The presentation was that of a bag of 9 hockey sticks thrown into a pile, with no rank and file, no uniformity. Hesitantly, I bite into these Buffalo Chicken Fries, I chew, swallow and process. I believed I had eaten a piece of tree bark upon realizing the texture of these "chicken" fries. Dry, flavourless, mouth parching chicken fries. I feel betrayal at this after having paid $6.89 for these. Then, the main course of the meal. The delicious, always hot, flavourful, mouth watering goodness awaits me. The Double Quarter Pounder King. A scrumptious, poppyseed bun atopped with not 1, but 2, flame broiled all beef patties, adorned with a beautiful slice of yellow, American cheddar cheese, accented by crisp, fresh onions and pickles, all cozied up in a dollop of mustard and ketchup. A classic. The presentation was underwhelming, a slightly crooked, drooping bun, onion falling off the side. I pay it no mind, I know the taste of this classic, Burger King sandwich is going to make up for it. I bite into the sandwich and am met with the feeling Julius Caesar had as the Roman Senate stabbed him to death. Betrayal, confusion, devastation and utter dismay. A dry, cheese lacking, undercooked, pickle missing burger. I sit in shock wondering, "How may have the mighty have fallen so far?" My disappointment is immeasurable and my day is ruined. I eat half of this, supposed "burger" and have to stop, feeling as though, something that was once great, a landmark of American Capitalism and American enginuity, creativity and design has become what it has always hated. An underperforming, careless, corporate dining establishment. Gone are the days of the Angry Whopper. Gone are the days of caring what the consumer recieved, wanting to proudly represent everything that makes North America great. As disappointment and anguish fill my body. I remind myself, I've neglected the new Blood Orange Lemonade that will surely, make this a more favourable experience. With all of my excitement paramounting as this new, beautifully crafted drink teases me with its orange colouring, reminding me of a sunset in Tahiti, I venture back into the brown bag to find the drinking apparatus we call a "straw". Only for the betrayal to be finalized as I come to find out, they gave me no straw to enjoy my refreshing drink.
Pretty disappointed that the impossible whopper hasn’t been available for 2 weeks now. They still have it advertised on their online ordering app. If it’s been 2 weeks the store should have taken it off their menu or made it known, so people know before hand.
Was here last year around July with my family coming home from Saskatchewan. I was with my younger siblings. Very good food and everything. I ment to get one of your workers names I was talking too but never got the chance. Gotta live this place in was great
Hamburger was very cold. Cheese did not melt inside it. Also, I ordered cheese sticks. They were also cold. Just fries was good. It was the worst Burger King that I have ever gone. I will never go there again.
It was great to be to find a place to grab a bite at almost 10 pm on a Tuesday night. I ordered a whopper with cheese, extra pickles and onions. I went with mozzarella sticks as the side along with a large coke. I'm guessing the place hasn't been here that long as I don't even remember seeing it the last time I drove through here. What I can say is it was clean, modern. Food was on point, staff was friendly considering I come waltzing in the door right before closing. LOL!
Who can say they don t love them some whoppers? BK is my favourite burger fast food joint. I try to avoid going inside though, as the staff is so below par in regards to customer service.
Poutine was salty and chicken patty was burnt
Crispy chicken sandwich, over cooked and tasteless. Fries were ok.
Went tonight whopper Wednesday got my kids that and myself a Wednesday whopper well the only gave me half a purple bun was kinda sad about that.. should have jist got the normal whopper. Lol
So on Nov 18th @ 7pm I was in drive thru using their app and it wasnt showing the code so went to the window showed the employee and she proceeds to tell me oh well if its not showing a code theres nothing I can do so I asked for manager and shes like I am the manager and so I was like oh OK well than you should be able to help me and NOPE so never going there again as long as shes a manger there
um yup
The food is fresh and I like the flame broiled flavor. If you choose from the deal menu the prices are okay but the regular prices are a bit on higher side.
Can never get my order, correct
Food was fresh and hot. Customer service was friendly and quick.
Vegetarian options: Impossible whopper, veggie burger, Poutine Kid-friendliness: They have little corner for kids where kids can enjoy their meals while watching something on the tablets provided by the restaurant Food : 5/5 |
Good, friendly service and food. Ketchup Is free, but they charge you for the side of mayonnaise. Why is that??..
Ive always loved Burger King burgers. Bacon Double Cheese from here is 100% best fast food burger. With prices rising, Burger King has an offer in the app. Dinner for 4 pickup only. It has 2 whoppers, 2 Jr whoppers, 4 fries, and 4 drinks for $28.99. Where can you get 4 combos for under $30?????? No where. Get the app, select offers. Youre welcome. Thanks Burger king for making things affordable.
I reported the issue to Burger King Canada and they took prompt action. ------------------------------------------ The employee named ***, with pink hair and piercings on the face, was extremely rude. It was our first day at MH and we were very tired and hungry from moving. We found out through an internet search that this Burger King was open until midnight, so we happily went to the store. When we arrived at the store at 10:45 PM, ***, who had been glaring at us since we parked our car, rudely said as soon as we entered the store, We re closing soon, so buy what you need and leave within 5 minutes. There was no Hello or Sorry. We asked *** if the store was not open until midnight, and she said only the drive-thru was open until midnight, and the store closes at 11 PM. Her facial expressions, body language, and tone were all so rude that we felt really upset. Despite that, to avoid causing her any harm, we quietly waited behind her as she wiped the drink station, but she did not move aside until she finished wipping, even though she knew we were waiting behind her. When she finished wipping and step out, I said sorry to her but she ignored me. Furthermore, she watched us as we poured the drinks. When my wife had almost finished pouring her drink, she came back to the drink station and started removing the nozzle-like thing as if throwing it into the cup, expressing her emotions. That behavior finally made us explode, leading us to leave this review. She is the most impolite person I ever met in Canada and the worst of worst server.
Visit once a year just to renew my disappointment and again they confirmed it, thanks and see you next year!
My fries were done before I even finished paying. Needless to say they were cold as ice and tasted unsalted
Wow whopper! Its been long time since I have eaten burger that delicious.
Ordered Chicken Sandwich meal with onion rings n Chicken nuggets. Onion rings n nuggets was served cold through it away. Can t eat as it so hard eat. Expired shelf life food was served to me.
Love my Whopper Jr. With coffee. Within my Weight Watchers points once a week.
Chimken raw icky not yum yum first sun died und da service man threw carbonized water (sorry for bad England )
Whopper was great! Cheezy taters were yuk and my chicken sandwich was a dumpster fire!
They never get our orders wrong and everything is always freshly made.
Great Place
The food were not to expectation. Patties were under cooked, drinks was water down. Worst experience I ever had at burger king.
Burger patties were under cooked, it was cold. Drinks was so much watered down it was crazy, the ice tea was just water the fruitopia was the right colour but tasted just like water. It was by far the wurst burger king I have ever gone to.
Whopper burgers are amazing and come gluten free
Excellent place to eat and spend some time with the family, everyone is very friendly, a clean, tidy place with very quick service, it has parking and you can also order food from the car without having to get out
Whopper Wednesday my dudes.
When I pay for extra letuce and do not receive it they get a bad reveiw. Better luck next time BK.
It has good deals usually but l fine the burgers are not hot
Love their burgers however one tiny piece of wilted lettuce doesnt add to the taste. Went to the drive thru and asked for extra ketchup and got NO ketchup. Next time Im going in to make sure its done right!
The staff like to argue with the customers.
The thin lady with orange and yellow reddish hair working drive through at 12:15 was extremely snappy about us just asking for some sauce, gave us lip about ordering from the passenger seat because she apparently couldn t hear us. She got mad we asked for sauce with both of the chickens we ordered. Corrected us about calling them chicken nuggets instead of chicken fries. Every single time I come here she gets mouthy to me or has a condescending attitude and I literally have no issues when I order elsewhere as I ve worked in the fast food industry. I know how people can be. But we did nothing to deserve your attitude. Maybe you should revisit your training and lean into the customer service part a little. If you hate your job get a different one. The way you speak with people matters.
Good and friendly people and good hamburgers
Dill pickle nuggets are amazing!!
Im being mean. It was better than the rating butt nothing special.
Parking: Very kind server nice service quick easy and simple Food
Dietary restrictions: Accommodation for my dietary restrictions were handled well...wish they had a list of nutrition for they products. Food
Always liked a whopper meal.
Fast service. Food always tastes good, as you would expect so no surprises. Staff is always cheerful and friendly.
The person working the till on May 12 at 10pm was absolutely horrible to deal with. As I walked in she was telling the person he didnt have to mop the floor that night and when i interrupted their conversation by walking in store she was very put off. I had two orders with drinks and didnt want to mix them up so I asked her if she could mark one for me. Well that was just asking way too much! She grunted and groaned and gave me dirty looks marked the cup and walked away from me. No thanks for coming in, no thank you for your order. She was absolutely rude and I would not want her representing my company.
Our lunch came with some entertainment --- a self entitled Karen complained about her order. The ladies working kept their cool and let her rant. I personally think she was trying to get a free meal but the staff through it away which really made her upset.
Stopped in about 8:45 last night to pick up dinner. The lady at the counter was very efficient and checked to make sure my order was correct. She was really pleasant - we had a great conversation and some laughs. The food was perfect and fresh and hot. Overall an excellent experience.
Work on ppl
This was the worst experience ever! Everyone got parked except 1 vehicle! Is 16 minutes acceptable to wait for 2 whopper Jrs and an onion ring, when another person complained the kid handing out the food, said snidely we are busy and then laughed! I family call 12 vehicles busy! Burgers are always cold! Parking: Think Ive said enough!
Outstanding from every aspect
What can I say, its Burger King. Went in for Whopper Wednesday and ordered a Whopper with cheese. It was half price. They did mess up the order the first time as they ordered a Whopper cheese and they failed to put cheese on it. They made their mistake right by cooking me up a brand new Whopper.
Whopper always great, fries soggy
Worst ketchup nuggets in town!
Good food and service
Good food
If I wanted to wait 25 minutes for food Id go to actual restaurant.
Burger king is my go to place. Ive never had a problem with anything that I have ordered. I would definitely recommend it to anyone.
Everything tasted good.
Best burgers in the hat!
Love there impossible burger
I hate this BK so much They never get my food right; sometimes, the manager decides that they will not honor the deals or coupons if she doesnt like you. I once had to phone head office about this. I got my apology & deal in the end, but I will never eat here again.
Burgers were cold and overseasoned with mayonnaise
Fresh food!!!
Hot food made right
on june 17th at 8pm I went through the drive through to order a few things. The girl on the mic was less than pleasant, bordering on rude. When another vehicle(with what I assume were her friends) in front of me got to the order window, this employee and and a little older girl employee decided to have an extended chat while the three vehicles behind me waited patiently for them to finish there conversations. When I get to the window, she could barely even acknowledge me before hanging the atm control in front of me. No hello,no thank you, no goodbye. Time to review your hiring practices,or at least training practice,Burger King manager,
Its good. Kids like it! Staff are very friendly
Whats not to like about a burger that teastes so good burger King is a solid place to eat with a solid staff to boot go there on Wednesdays when the whopper is half off . I know from experience you will leave satisfied and have money left ....
Worst BK I ever been too, all 3 orders were wrong
Fast and tasty!
I ordered a chicken nuggets meal with a large fries and bottle of water to drink ! We notice when i get home that they only give us a small fries, i phone them ,and ask them about it ! But the girl who answered the phone said i need to return it but it late already and a waste of gas ! They can just say sorry about ! It . But the girl is rude .
I ve been to this location a few times now and the girl with purple hair is extremely rude every time. She sounds like she d rather be anywhere but working, it makes for a terrible experience for the guest. Management should be on top of this and do some training or at the very least have a conversation with her.
more of a 2.5, Burger King is pretty good if you eat it in moderatio. Nice big portions, good enough tasting, and pretty cheap! Unfortunately I work a block away from Burger King and it likens more to a punishment than a reward at this point. EDIT Changed to a 4, Burgers are consistantly delicious and the fountain pop is on point. I had a Big Fish one time on a dare and it was kind of terrible, but I dont like fish. I dont really know where Im going with this.
Usually I have a good experience at the restaurant but recently I had a bad one. Basically employee working night at the drive through charged me for 3 items when I ordered 2 of them. It would have been okay if I got the item but I didnt so its a bit disappointing. But other all times the service was good.
Great service!
I usually don t write a review but this is the third time of getting such a bad service. I ordered at the drive thru and asked for low-carb chicken sandwiches and asked for sweet and sour sauce. But I got bun sandwiches and I told the lady that I ordered low carb. She said you didn t say that and came back with attitude to hand me my order. That lady with purple hair is always rude and unfriendly. When I got home and checked the food, there were merely 2 3 chunks of lettuce and no sauce. When I told about this to the manager on phone, she wasn t ready to accept it and didn t apologize once. I was surprised. If the manager herself is like this that s why that purple hair lady doesn t care about the customer service. So disappointed. Will never go back.
Ordered a whopper meal, instead of pickles, the add jalapeño peppers
My wife and I dine there quite regularly and thoroughly enjoy it
Great experience all the way .my grandsons are loving your games tickets Parking: Good parking n drive through Food : 5/5 |
Always stop on our way through Swift Current
Whopper Wednesdays becoming a staple with the family!!
Ordered two bacon King meals and a 16 piece chicken nugget meal and they gave me a Whopper meal and a bacon King meal when ordering through doordash...
Good Customer Service. Thank You
Quality services and cares. They serve better and politely more than the Redicliff branch. Every times I reach this place I appreciate the service quality, but Redicliff branch nothing for pickup.
terrible terrible food
Extremely rude covid enforcer/cashier. My daughter is exempt from wearing a mask and we were standing in line and the lady, older woman named Candice yelled at my daughter about having to have a mask. Didnt state it politely, she yelled it and then proceeded to try and give medical advice as to what my daughter should be doing about it. Skip ahead...we are waiting for our food and a man walks in with just a bandana covering just above his top lip...nose exposed and I was expecting her to say something to him but nope, nice as pie. Maybe instead of being such a rude, ignorant person, she could have said something in a more polite manner instead of yelling like a banshee and trying to be an expert on covid, when clearly she is nowhere near being in the medical field.
Just the usual fast food
Great place to eat. The food is very reasonably priced and the service is great.
Good Taste For Veggies Burger
Worst place for delivery driver. You will be neglected if you r for pickup.
Good burgers but service was skow
The burgers are always cold and the fries are always redone or cold too .
Was with my parents.
not taking us currency
They will mess up ur order un less the one manager is on she is good at her job do believe marry
Best burger for your buck. Reasonable prices.
steamy
Good place for fast food, sometimes get busy and you have to wait for your order longer
Horrible place cant make a burger right at all, wont take the time to fix the mistake
Bro me and my roomate dropped a milkshake and it made a mess of half the place im sooo sorry
Fresh food and friendly staff.
HORRIBLE service. they gave us the wrong items, denied giving us the wrong items even though the receipt says otherwise. NO customer service. what a joke of a company
Food is always great!
Good service
Friendly staff. Good food
Very good burger for a fast food place
Whopper Wednesdays. Gotta love em.
Quick pick-up typically!
Whopper... Strawberry shake... thats it for me in a Friday night
I love it
Good service
Very poor service too much wait time they dont care for customers time please try to eat somewhere else if you value time nd food ordered was not prpperly prepared thanks
I had whopper Wedn..I havent had BK in ages. It was ok.
As good as always delicious
extremely disappointing service. the staff and management are very unprofessional from beginning to end of experience, we were the only ones in the restaurant, hearing comments from staff her laugh is like nails on a chalkboard more then once, purposely being loud as we had heard that from very opposite sides of store, after we had ate i asked to speak to the manager, she was more concerned for covering for her staff then any apology in any way.
Great. Clean, burger were good. North Regina should be reviewed! Not good at all. The burgers as sometimes quite cold. Limited produce in them like it costs them 2 cents more. This bur Ger king is way better!
Place where people and kid can get fat
I head a Whopper and it was cold witch I didnt like. Very friendly staff.
Service was good, food followed suit
This Burger King is bang on. For breakfast, lunch and dinner.
The bun was soggie. But the fries were very good
Worse food ever cold burgers they cant get a simple order correct and the service is the worst ever the young girl that looks like Nancy Olson ( little house on Prairie) needs a desk job something where she does not have to work or deal with people shes a little snot bag very rude and not friendly. When they screw up your order they never apologize and make a big deal about fixing it like its your own fault and not theres. Never gonna eat there again ....Ill support our local food trucks from now on.
This might be the worst fast food we have ever seen. We hope this place shuts down soon and stops ripping people off. This is there premium crispy chicken sandwich, tastes about 2 days old. Food is cold and pathetic.
Yummy
Parking at the fuel station big enough to go in and grab a bite if youre in a hard place
Terrible service. Messed up order numerous times.. if you cant hear the correct oelrder thru the mic ask the customer to go to the window.
French toast sticks the best
Great service!
You think with the profits they take in they could use produce that is not rotten. Absolutely disgusting!!!!
Its a good place to eat at and deals
Staff a bit rude
went through the drive thru, they asked me to pull up to the front until my food was ready, so i did. i m totally fine with waiting, 5 minutes later they took two bags to the a car that was in the drive thru after me.. five minutes later the guy goes back inside with a bag in his hand and says this isn t mine i watch the workers look in the bag and talk about it, they close the bag back up, go outside and try giving it to the truck beside me before FINALLY coming to my car and asking did you order a chicken sandwich? they gave me the same food that was in a strangers car for 5 minutes, then tried to give it to someone else. and like during COVID?? so unsanitary and my food was cold.
Pleasant staff and good service.
The thick cloud of smokey stink that swirls around here is a clue. I cant eat the burgers because they smell like char sooo bad it stinks up tye car through the bag, not to mention the whoppers are always a tad cold since theres a thin meat patty with a boatload of cold toppings. The breakfast is good though I highly recommend the French toast sticks and coffee. The staff has always been fantastic!
Good taste and fast service, they need to offer jalapeños all year round
Its burger King..
Clean. No fuss. Counter staff left something to be desired.
Unhappy at all!!! Happened not only once but twice already! drive through and counter order, both orders are missing a burgers! The sad thing is if your kids are hungry that s why the reason of picking up a quick food for them and end up nothing for one of your kid! Attention To the management hope to make sure your employees had to check twice before giving customers order to avoid a mistake!!! Slowly but surely to get the job well done!!! Quality food & service better to stay ahead!! NoT quantity & poor services!!!!
Nice to have charbroiled burgers
Cold food
great as always
Love this location - great staff and always quick
Young kid working was super friendly and funny!
Meh, its BK but this one has the best whoppers.
Great service food fast and delicious
Great nuggets and the spicy hamburgers
Nothing more or less than I would expect from a burger joint.
Fast service and food is as expected from burger king.
