McDonald's in Midland

A lady who works there is super rude, I had to watch her deliver an order to a Doordash delivery man and apart from throwing the order at him she yelled confirm it quickly, super rude and the guy didnt say anything to her, he was very nice when she didnt tell him She deserved it, I dont understand why they dont get their attention, maybe shes the manager or something, I dont know what her name is, I just know that she drives a red Spark car because I saw her when she was leaving, I hope they get her attention and check the cameras.

It was fine. They got my order right, were pleasant and quick.

This is the second time Ive come to this McDonalds, and they dont have coffee at 10 am.

It seems that the managers of this place will not be paid, whenever I come in the afternoon they make my coffee bad or my food bad

Man this place is horrible now can t get an order right anymore and what you do receive of your order is cold and old will not be back !! I never complain but this is happening more than not I will drive across town before I give them another penny from me .

Kind of impersonal at the drive thru.

Quick service, crowded location.

Fast friendly

Worst MacDonalds Ive ever been took me 1 hr to get a coffin a apple pie

Good service

I want to thank you for changing your fries, reminds me of being a kid. The ones you served before left a bad taste in the back of your mouth thank you for the new fries and salt

McDonalds biscuits taste good but their sausage is very bland. Hashbrowns where good.

Worst McDonald s in Midland. Food is rarely hot and fresh and when they give you the wrong order, they act like it s your fault.

They are very friendly, and fast.

9:25 pm and its already closed, only drive thru and it says they close at 10, out of luck they close at 9:45 very bad service from the tall and skinny manager The owner thinks hes poor employees

I go there almost every morning for breakfast. How do you mix up a steak, egg and cheese bagel with a biscuit. Makes no since and then I call and nothing was done just oh I m sorry sir and complete silence. Thank you for ruining my morning McDonald s.

Bad service like always

Fast food, friendly service, and warm food.

The but place is terrible. Now I just ordered 2 frappe candies and the machine is broken and it has a strawberry shake. The staff is rude. The truth is that this place here should be closed and returned in April. The truth is that it is the but place that I have seen.

My children enjoy it a lot.

Nice people super customer services .

Access is a nightmare.

Burger was not cooked at all !! I feel sick already I will need to be speaking with a manager

App and park short wait food not bad typical McDs. Little over priced but fast enough to make the difference

Descent burger

Rude staff. Didnt like how long it took for them take my order. Took 20 minutes just for someone to take it after I went to counter

I honestly do not understand how these big Ole corporations obligate their managers to be so rude to give out condiments its beyond ridiculous how paying customers are so limited to ketchup syrup salt n papers I get the sauses but the rest is just ridiculous. The staff here is do damn rude I will not be going back to this location at all unless its an emergency to have to need to STAY HUMBLE Vegetarian options: Not much to offer. Dietary restrictions: Yall need more options Parking: Parking lots so small that when drive thru is full it leads to traffic on the litteral street that a MIAN SUPER BUSY STREET YALL SHOULD FIX THAT.

Whenever I order online I arrive and they cant find what I ordered, they have to place the order for me. So why do they have this service?

It was alright

Great place always makes it how I want it

Went to get me breakfast ordered me number 10 steak egg and cheese bagel meal I asked the lady why does my sandwich does not come with cheese and she said do I want slice and cheese and put on my sandwich and I told her wait what absolutely no is not my responsibility to do the job right I took a picture of it and like to share but I dont know how to upload it

Staff very rude, ordered a med fry chicken sandwich and ice cream sundae. Fries cold chicken tastes old sundae was only half of the cup. Will never return here. I ll pay more to eat at what a burger

Hot food, quick service

They are sorry as hell. You call and try to fix your order . They are rude and act like understanding until it s time to pay . I ll NEVER go BACK

Its McDonalds you know why youre here. I would avoid the steak biscuit at all costs

Always smiling and nice to everyone.

Very slow

Had to wait for coffee

We used curbside, which I always do. Food came out fast but was cold.

Better than most.

This place is good

Hot, fresh, great place. Wish we had these back home in AZ!

Raised prices of everything. Lame.

My cousin & I hadnt had anything to eat since we woke up , we were getting hungry . It is wheelchair friendly & the order takers were friendly & helpful , the food was ok was not hot

Nice quiet place. Very friendly employees. Good atmosphere!!

Order two McDouble burgers paid for two McDouble burgers, and received two regular cheeseburgers. And they werent even that busy.

Always a disappointment

I received my food under cooked full of blood, I submit a complaint thru the carrillos hospitality email and they never answered plus the survey from the ticket ,Plus when we ask for ketchup the grap a whole hand of pockets and dropped at the bag .

Its not much to my liking, but Im going there for my children...

I cant believe that every time I come they make a mistake in my order, I ask for brave coffee and they send me ice coffee

Parking: Si Kid-friendliness: Si Wheelchair accessibility: Si

Excellent

This McDonalds on Rankin HWY is a great place to eat rather dine in or drive through you wont regret it

I always place my orders online but if you place them to pick up in space it always takes time to give you your order

Food is guaranteed to be cold.

The shrinkflation is getting outta hand. Everything is smaller, from biscuits to Big Macs. The kids meal only had 13 fries in it. 13! It has not been a one off thing either. Multiple times. Folks, do what you want with your money but I would not recommend any McDonald s in the Permian Basin.

I love

Passing through and stopped here. Seen that it was a little busy asked for fresh fries and offered a decent tip saying I didnt mind the wait for it either. Still served stale fries.

Real nice and. Real fast!!!

McDonalds sucks, but I was hungry.

Waited 30 minutes for a mobile order and the only reason it only took 30 minutes was because we said where s our food. The only person who speaks English wouldn t even help us figure out what was going on with the manager. Go down the street to Whataburger better food and service for the same price.

Good Parking: Good parking Food : 5/5 |

The food was really good this visit, but it took over a half hour to get our food. Needless to say, we were not happy about the wait.

No one would help me with my order very poor customer service

excellently

Not clean

Very disorganized today. They packaged my order as a to go order even though it was dine-in. They forgot to upsize my fries and forgot to put a BBQ sauce cup for my McNuggets. I am very surprised. This is my 1st bad experience with this location.

I went to this store for oatmeal for my wife and the person who served me was very kind and attentive with my order, which was something special because of the time I went. I was very satisfied with the service.

They are pretty fast through drive thru. Only thing is that they forgot my FRIES!!! So I had to go in, and they corrected it without any questions or having to show my receipt.

They know how to make great McFish sandwiches in Midland.

Excellent food

For a McDs, it was good food and excellent service for any fast food place. They keep it clean, but there is no playground at this location.

Stopped there on a budget. It worked out because its McDonalds you know...

I ordered this & got it like this I didn t return it because who knows what they do to your food never go at night you never get nothing right

Im 8 months pregnant and if i get sick or my unborn child gets sick I am going to be pursuing leagl action. This is UNACCEPTABLE. This location needs to be shut down.

Same as every mcdonalds

If you need party stuff come here

Because of the extremely poor service of GrubHub my food was cold, my Carmel frappe was melted, my fries were hard and cold and I was waiting for 1 hour and 30 minutes. I dont blame a good fast food restaurant. I blame a very poor lying app that guarantees 30 minutes.

At this point this McDonalds is so disgusting there was a nose hair on my food and the Cuban manager had the audacity to say it was part of the lettuce and it was not I can see straight up it was a nose hair that was disgusting I will be getting a hold of corporate for this situation because all she did was catch an attitude and she gave me a look like she was ready to spit on my food and thats a no I will not be coming back this place is so gross including the manager that cant tell whats a hair and wants to catch an attitude and she was ready to spit on my food I will not be coming back and hopefully yall do something about this Cuban manager because she gots a ugly nasty attitude especially letting this employees dropping hairs on the food disgusting

McDonald s employees are the worst. All employees need to change their attitude!?

Drive thru lines were to long

Ive stopped at this location 7 times in the last 3 weeks. They havent had orange juice, not one time. Then, the manager wouldnt let me substitute a drink of my choice without up charging me. Poor Customer Service.

The worst McDonalds ever. Im all about embracing your native language however if youre gonna work to drive through please a least know English so you can communicate with the customers! The lady at yhe drive thru couldnt take my order because she didnt understand English, so she got somebody else to take it for her. Then when it came to them taking my order, he just took part of my order and didnt let me finish! So I left!

Not bad service, just wish someone spoke English.

They can t make the macchiatos right! No one speaks English and it s annoying. Always messing up somewhere.

There are many parents who bring food to our children to school, we would like the kids meal to be earlier

Food was pitiful no one spoke to any customer while I was present. I have stopped going to most McDonalds because of the poor food quality, this one takes the cake, I went because it was convenient. I will not be back. STOP PRE BOXING FRIES, THEY GET SOGGY. To all food workers, if you would not eat why would you serve it to someone else?

Dont understand why they close the counter so early knowing they gonna have a lot of customers thats why u have them long f lines and thats a bad area to have traffic its to complicated to get in and out never seen a McDonalds close counter at 8 pure disappointment

Hot Food & Fast Service.

Trash

Terrible staff they gave me my food and they brought hair to check and the staff with their hair down women if you know you work with food

Did not get the 6 piece nuggets i ordered and did not get the Halloween kids meal. Parking: Tight squeeze for a F350

They take a long time to be fast food if its not a restaurant.

Stopped here on my way to el paso first the fountain drink machine was not installed so there was NO drinks available but coffee Then the staff kept saying no drinks we dont have drinks loudly last we still ordered a sandwich and 2 hash-browns that were soaked in oil We just left No need to argue or take back

For my daughter

Never have frozen coke only Dr Pepper and raspberry! And are rude about it !

good place

Isabella is the best person in there, my experience was great because of her. On the other side, Maria is really rude and needs to learn how be treat customers good and needing improvement in everything.

I Pulled up with an already ready on the app order through the drive thru...this was the morning shift as it was 6 am when I got there. Whole drive thru took 20 minutes for just me and the 2 cars in front of me. They never said anything at the speaker until I spoke up after about 5 minutes. Then they had me proceed to wait another 5 minutes at speaker. Got to the window they handed me my stuff without saying a word and I drove off. Realized I left without checking my bag and didnt even have my hashbrown. Not to mention the bread on the mccmuffin is hard. Im pregnant and was actually craving the hashbrown so thanks for that... horrible service.

They gave me an incomplete order. This was the evening shift, called the store to speak to a manager and I was told to go back for a replacement. I said I live more than 20 minutes away. I ll take a refund and manager said she couldn t unless I was at the store to get it back on my card. I explained to her again I didn t live close by. She denied the refund and had the audacity to hung up the phone on me. I called again and after several attempts someone answered and it was a different person saying she was the manager on duty, speaking to me in Spanish only. She didn t speak English whatsoever. I explained to her and she also hung up the phone on me. These Cubans need to calm themselves down. They re forgetting they re not in their country to treat people like that. Yes, I absolutely went back to get a refund for the meal that was missing and she was not professional in person either. McDonald s can do better than this.

Very slow

The lady I assume is mgmt was rude because I could not understand her with her mask on and when we finally understood each other she threw my food on the counter. My coworkers receipt printed blank and he didnt know his number, she got an attitude with him and had someone else pass out his food. Customer service is nonexistent there. I never raised my voice or had an attitude for her to act that way.

Gawd damn.... thanks for nothing

Theyre getting too expensive for what they offer. If you pay $10 for a mediocre Burger you overpay. If you pay two dollars for a mediocre burger, the burger all of a sudden isnt mediocre

Ordered for curbside pick up. Received order and was missing a whole meal. Called and they have a hard time communicating so I tell the lady its ok I do speak spanish. They tell me to go back for my meal. Still how inconvenient they dont check orders before handing them out and make you come back to get what youre missing. No customer service. Always be sure and check as this McDonalds often messes orders up and forgets things. By the time we got home to finally eat everything was cold and didnt taste good. Also the fries we raw not even cooked all the way.

Tis is da worst McDonalds, all worker have totally extreme no experience, nor sympathy for serving people, u have Mexican tat doesnt understand not speak English and they always mess up da order, these kinds of people need to go back to school and learn how to serve people with respect. I will definitely neva go back there to tis incompetent McDonalds I rate u 0+0+0+0 even though I have to put one

Our food was cold to the point we could not eat it while taking my husband to his work class. We had to wait until we returned to the hotel to heat it up. The wait time for the drive thru was out the parking lot onto the road so we went inside. We ordered off the kiosk because no one was at the register. Other than the cold food no complaints. The place itself was clean.