Chili's Grill & Bar in Midland

Cold food that took 1.5hrs to get and could give the silverware requested even

Wonderful Experience

my family took me sunday for my birthday lunch and i ordered the honey chipotle chicken tenders (this is the only thing i had ate that whole day) & when i had gotten home later that day i got food poisoning, so be cautious.

My boyfriend Ralph and i had a. Good time. The. Food was. Good

Ordered the big smash burger-it was awesome!!!

Chilis needs to go back to how it once was like back in the 80s. And remember where it all started from.. Nowadays I myself dont care for them anymore....

The food is great!

got ignored half the time and didn t get our check until they were closing. When talked to the manager he blew them off. That s no way you should treat your customers. Do better. Don t want to make it seem racist but they catered very well to the people of their race.

Our server was amazing

Been awhile since weve been here. Might be the last time. Server came and took drink order. Brought drinks and said what do you want. Brought food and never came back. Wife and daughter ordered ribs with BBQ sauce.... it came dry rub. Crispy chicken was dry and chicken on Cajun pasta was dry as chalk. Server was just going through the motions. We ate here many times in the past and loved it, this is probably our last. Parking: Parking is plentiful. Park here and go eat somewhere else.

My chicken was not cooked completely and rice was hard.

Great!

Very good

Went to eat with my family this evening about 7pm, our waiter was an older gentleman with longer hair. He was so kind and genuine. He has great customer service and should definitely be recognized. I dont remember his name but we sat down around 7 pm and our tab 110 if that helps.

Great service and food tonight

Atmosphere was the same as its been the past 25 years. Food was good. Loved the street corn. The southwest egg rolls were good.

I got two orders of margarita chicken to go at 410pm it taste like it was cooked at 11am rice was hard chicken was hard. I was surprised it care out do fast. We I got home I new why its was 5 hours old

Honestly, it was absolutely awful when I had ordered. I had tons of problems with my order. Nothing was right on any of my three orders that I had and then when we tried to talk to our server about it, he just bluntly walked away and ignored us until we had to physically yell at him to come back to see what was wrong My food one of my plates was burned my steak that my wife had gotten was nothing but pure fat and raw When a manager had Came up to us to try to fix it. He was very rude to us about our orders. I honestly don t recommend anyone to come here because I will never come back here. I would rather go to the Chili s in Odessa. They have better staff and they won t treat you like total dog shit.

As a Christian and a servant of God and an author for the Lord God Almighty, I do not endorse and recommend this place, as they are scammers. After my family and I went there to celebrate our daughters birthday and wedding anniversary, we were offered before our dinner came out, to have tortilla chips and salsa dip, by our waitress, without being informed beforehand that is not a complimentary course, and was charged for it on our card. While waiting a long wait for our food to come, we were offered once again by the server if we wanted more tortilla chips and salsa. Thank the Lord that we said no, or we would have been double charged. Another issue that we had was when we ordered our desserts that they didnt have the ingredients after they had already charged the desserts on our card. We requested our refund for the difference, and were told by the manager (we believe), that the original charge would be dropped off, after it was pending and that the new charge would go through, instead of the original charge. But instead, the original charge was posted in our account or went through the day after. They are not integral. We believe that they will also charge the new charge as well, as it is over $100, and the manager gave us a receipt. We are furious about the deception and subtlety of this restaurant. Deceiving people is not of God, especially for your wicked evil benefit, so your company can prosper. For as it is written in 1 Timothy 6:10 For the love of money is the root of all evil: which while some coveted after, they have erred from the faith and pierced themselves through with many sorrows. If we do not receive our refund for the original charge, we will be disputing it, as we have both receipts, and the Lord is our witness of what happened. The waitress was very subtle by not informing us ahead of time about the tortilla chips and salsa dip that it was not complimentary. Also, of them not having the desserts we wanted before we ordered them, and by pushing for us to do the survey afterward. This survey was completed in the restaurant before we got home, and later noticed the charge on the receipt for the tortilla chips, when it was too late to change our minds about the service of this restaurant. I knew that something was wrong when she was overly nice to us, which I did not feel comfortable with. For now, we know that she did it with the purpose or intention to deceive us and benefit her employer. This goes to show that you cant trust anyone, but only the Lord. Please do not come here because they obviously are thieves and love money and do not care about their customers and who and how they step on to get it from. But one thing is sure that what you do to others comes back to you later on, whether good or evil, as it is the law of God that no man can change, as it says in Galatians 6:7-8 Be not deceived: for God is not mocked: for whatsoever a man soweth, that shall he also reap. For he that soweth to his flesh shall of the flesh reap corruption; but he that soweth to the Spirit shall of the Spirit reap life everlasting. No company succeeds and will ever prosper out of taking advantage of others, and if they wont repent and change their ways before God, they will surely go out of business and jobs soon enough. For the Lord hates sin and evil, and when you wrong anyone of His children, especially His Sainst, you wrong Him and have touched the apple of His eye, as He says in His Word. And it is a fearful thing to fall into the hands of the Living God, as it is also written in Hebrews 10:31. It seems that the majority of the people in the Permian Basin do not have customer etiquette and are extremely problematic. And if this area wont repent of their sins and get right with God before its too late, the Lord will pour out His wrath upon it. It is just a matter of time. For our sins finds us out, when we dont repent and turn from them, as it written in Numbers 32:23. But if ye will not do so, behold, ye have sinned against the LORD: and be sure your sin will find you out.

The food was fresh as always! I had an amazing margarita! Our server dalton was very nice and attentive! He was very quick with all his service and apologetic when it didnt come out very fast!

Wow what a train wreck. I know good help is hard to find but this place is setting the standard for worst service in Midland. Whenever this location inevitably closes no one will be surprised.

My kid keep crying and making noise and they where very attentive when it came to drinks and chips and salsa. But food was cold and my wifes chicken tenders where so salty she could not even start to eat

BEWARE! This location overcharges and will make up any excuse to inflate prices. Ordered a mini molten, but manager charged me double the price because I m an adult . So if you order an adult molten for a kid, will you charge them the kid price? Probably not because you want more money in your pocket. Absolutely ridiculous. AVOID AT ALL COSTS.

I ordered a triple dipper and loaded fries, took 40+ minutes for two dishes. The food came out room temperature and unappetizing. The restaurant was filthy and dirty; no soap, no hand sanitizer, and no paper towels. Beware of this establishment, as they actively try to overcharge you. They give you old menus with a certain price and when you confront them about the price discrepancy they laugh it off and say oops ahaha I accidentally gave you the old menu . They also try to overcharge me when I purchased a mini molten, normally only $3.99 they wanted to charge me $7.59; if I wanted to pay almost the same amount for a bigger portion I would of ordered the regular molten cake

The Fries were stale, salad lacked flavor and presentation was trash the grilled chicken wasn t cut all the way, the quesadilla that came with the salad was burnt. The mouth bites were undercook a bit (that I can live with at least) the meal was very lack luster. The server was great but the food thumbs down.

All the food was so good! The chocolate molten chocolate cake was absolutely amazing

Great steak!

We visited once before. Had not such a great experience so we thought wed try again this evening. Restaurant was very dirty, the server was not clean nor well mannered. No attention to detail. Our food was cold and literally not what we ordered! You lost our business Chilis well never return.

Went to this location for lunch me and my son and they said 32 minutes wait so we did got seated sooner witch was great but they had only one server to handle all the guests in the bar room. No service we just walked out. This place use to be fair not anymore. I wouldn t recommend at all. Am surprised this location isn t closing down just like everything else.

Ordered the chicken crispers, and they tasted and looked like they d been sitting out for a while. At least the fries were fresh. I do not live in Midland so when I do have a chance to spend time here it s a bummer when food is not the best quality.

Yesterday my daughter found a hair in her food okay cool the lady was gonna take her food back but was gonna charge her for another plate!the waitress was on her cell phone so unprofessional!chilis isn t what it use to be here in midland.

Menu is limited for healthy eaters. Food quality is just above fast food.

You need to have your place cleaned up yesterday we went to eat and the tables and floors were so dirty,we just couldn t eat there and ended up leaving maybe management need to be more aware !!!

I do not like eating at the Chili s by my house in Colorado so I never go there. I got invited to this one in midland and honestly was stressing about it. Not excited at all. I got the 6oz sirloin with asparagus and it was very good. I was pleasantly surprised. I might even try this plate at the one back home.

Always good service. Good atmosphere. Great food. Definitely on our go to list

Our server Stu was AWESOME! His customer service level was impeccable, no matter the number of tables he was responsible for, he never wavered in EVERYONE getting the same service. He recommended a tea that the entire family loved, and he is the reason we will be returning. The food was really good as well. My family left with full bellies and smiles. We had to advise management how well he did because, lets be honest, most times, management is called its due to complaints. Why not give the same attention, if not more, when the server goes above and beyond. Thanks Stu, youre the reason Chilis will have a loyal Sunday family.

Needs a lot of improvement, spent $80 and left %90 of the food. Most of it tasted old and cold, not coming back.

Best deals Id Say 3 for me deal is the best and the lady brought me order all smiles lovely likings to good eating had curbside the blackberry tea was good too

They had no host like they usually do so we didn t know to just walk in and sit or wait we waited to be sat because we weren t sure then all the people that were just walking in got their food first.We were there for 40 minutes with barely getting our drinks, not even our chips The server told us they were pretty much out of everything too. We just paid for our drinks and left because that s crazy. We weren t the only ones because that s what most people were also doing. What a disappointment because I loved this chilis but I m not sure if I will be back now..

Waitress was awesome food was cold and stale waited for almost 3 hours definitely dont recommend

Enjoyed my food and received it in a timely manner.

I ordered the southwest eggrolls for curbside. I got a text at 5:05 telling me that my order was ready. I waited for almost 30 minutes for my order. A girl came out to ask the name on the order and she came out with my order. I asked her if it had been sitting there all this time and she said no they just packed it. No they didn t. Everything was cold, the eggrolls were not crispy because they got soggy sitting there for so long. I ordered a frozen drink and it was watered down. Very poor service.

Chilis has really picked things up. We stopped coming here about 10 years ago and decided to give it another try as most of us know this city and restaurants not the best. The last 3 weeks we have had excellent service, good food and great services. Tonight my husband seen an employee scrubbing menus and he told her her job was one of the most important as it creeps us out to touch fithly menus. Much cleaner restaurant in general. Hats off to all the staff and management

Its Chilis. service depends on the wait person you get.

I wasnt the best.. steak a bit chewy, fries kind of hard, white queso was fantastic. Grown up drinks were good. Fried mozzarella was awesome. Chicken strips were ok, pasta was decent.

Took forever to be seated. Girls just looked at us??? Everything slow!!!!! Sadly the music is too loud!! Not a good place to relax when eating!!

Came in on Wednesday night @ 9:15pm. Was seated for a family of 6 people. Multiple employees walked by and ignored us for 15 minutes. No drink orders taken. Multiple employees standing around talking and would look away when we made eye contact with them. We felt very un-welcomed, so we left. Kids were saddened that they did not get their honey chipotle crispers!!!!

Weve eaten here several times and never had a bad experience. Food is always great, staff is friendly, and the restaurant is well maintained.

Great food and experience. Went above and beyond my expectations!

Food was very greasy. We had to wait 45 minutes for one beer and ended up canceling our other drink after an hour.

Tables were dirty ask someone to clean it and they acting really mad about it. It took to long for waitress to come back to take our order. Was not happy at all

I went on to the bar to get a drink and some food The bartender told me that I could not sit at the bar because there was a wait for people to be seated The bar is usually the place that they send people to wait for a open table. I was alone for my meal so the bar is usually the place to sit Even if you are not in the mood to drink alcohol So I did leave and went to the Chilis in Odessa where they want you to have a pleasant meal and want you as a customer. Never in my life have I heard that you can not sit at the bar being 1 person because there is a wait. Smh Probably not going back to that Chilis. Smh

Came in 1 hour before they close and they seemed bothered by our presence. The server had an attitude, the food was cold and the beer was flat. Its not like we walked in 2minutes before closing. Never going back again!!!

Good grub

This isn t my first experience with chillis in Midland Tx.. I was overcharged on Fed,4 call the store last week twice keeping getting this run around, Mf didn t even ask for my name.. Probably jus may have to reach out to the folks in Houston

Went in for lunch and had a fantastic experience. The burgers had a perfect char on them and they were very flavourful. The waitress was just as nice as could be and took great care of us.

Servers are good, not great... food is very underwhelming. Definitely not a top pick!

A lady with red lipstick & black hair sucked her teeth at my husband when she tried to deliver chips & salsa to our table & he declined nicely (we were all full up) then when she realized it was the table behind us she was a total a-hole like we screwed up. We werent even sat in her section. Our server Casey was amazing! The food was cold but the apps were perfect & the bus boy that can hold MANY mugs in one hand was a joy to watch.

Great Service

The bar smelt of old beer and the floor was sticky. Poor customer service and over cooked food. 10/10 don t recommend.

Last night, my family and I chose to dine at Chilis for my fathers birthday dinner. Words cannot express the lack of customer service and food quality. Our salads were overdressed and soggy with ice cold chicken. The Sirloin I ordered medium temperature was served paper thin, charred and beyond well done, I was served a small cars tire as an entree. I asked the server if I could get another steak cooked to the proper temperature, I was then served yet another, well done steak. We paid our tab, left a tip as most good folks do, even though the food was horrid and the service less than desirable. This is establishment is Chilis and i do not expect michelin star food and service, i do however expect cooks and servers to take their job seriously. If I could rate 0 stars, I would.

I recommend the bacon rancher will fill you up and it tastes amazing hold the pickles please.

The dont listen to what you ask for. Kept giving me diet coke when I asked for regular coke. Food didnt come with items that were supposed to be on the dish according to the menu.

The food and service were good. However, we waited 30 minutes after ordering to receive it. This is the second time in a row that we had to wait a very long time to receive our order. Don t plan to return.

We dined in and spent $60+ and a waitress attempted to steal my husband s phone! We stayed 15min talking and trying to understand what may have happened. Find My iPhone was turned off all of a sudden and not updating my husband s location. When we said we would stay as long as we needed to and call the cops, a young boy came and handed over the phone and said it was in a to go box in the back! It was silenced and turned off! Please be cautious with this location.

My wifes food was still raw uncooked chicken strips not very appealing after she seen this she felt sick

I love the food, but even more so the service, a very friendly lady served us!!

Worst management. They don t do their job unless forced.

I dont remember the exact name of the dish but it was a choice of two or three meats, with roasted corn on the cob, french fries, and garlic bread. Had to take half home. Wow it was good!

Me and da bois!!! We were having dinner in celebration of my 2 week sobriety from ketamine! Chilis is tha spot Wheelchair accessibility: Hate stairs

We had the worst experience ever here this past December. We sat down and no one waited on us for 20 minutes until we flagged down a waiter. We ordered our food, but forgot to order our daughter s food. We told the waiter within a couple minutes of us ordering and he placed the order. Our daughter s food came out first. We figured ours would be out soon. Wrong! 40 minutes go by and my husband had to stand up and go find a waiter because no one ever came by our table. They said they d tell the cooks. Then we waited another 30 minutes and saw other people getting their food. Some of it was the same as what we d ordered and they d arrived to the restaurant after us. We again flagged down a waiter. They said they can t do anything. So we asked for the manager. After 10 minutes the manager came by and gave us a blank stare and said they couldn t do anything about it. I m pregnant and was so hungry I was about to get sick. So we told them we were leaving. Awful experience. Never going back to this Chili s!

Great place my goto restaurant. Never disappointed. Reasonable price

Sat at the bar, had a few drinks and a meal. The waitress was really nice and good at her job. Food was awesome as well.

Could be better but I do understand that everyone is struggling with staff issues and fewer people spending money. Steak fajitas were good but very pink and cold, like cold cold wine I got it. I dont mind medium steal and just put it on the platter on bottom to heat it. Forgot part of the order but brought it promptly when mentioned.

Great

The food was not good. Service was not bad but my husband ordered the 10oz steak and they rang up a 6oz steak instead. The steak was not good at all, it had a strange taste, cold french fries and had to flag someone down for drink refills. All told we paid $70 for nasty food we didnt finish and took home to give to the dog!

Long wait and under cooked chicken. Dont think Ill be back.

Service was very slow. Took over 30 minutes to get a chicken salad. Even then, the chicken was undercooked. The Santa Fe Chicken Salad was so hot it had no flavor. Advertisements all over FOR FREE chips/salsa. I got my bill and there was a charge of $5.49 for the chips/salsa. I asked why and was told only with a rewards card. The waiter kept forgetting things. Overall, not a pleasant experience. I wont be back.

Like all service industry right now this Chilis is understaffed, service was slow. But Food was good.

Love the lunch menu! Best chips and salsa anywhere!

The enchiladas soup was very very salty and thick more like enchiladas casserole then soap corn Was blan.they forgot my extra ranch and no spoon or fork or paper towles.other an that it was ok

The atmosphere is always nice. We came in and got seated right away. I was craving boneless buffalo wings and Chilis is my to go spot for that. I told my server I wanted blue cheese and she brought me ranch dressing. I brought it to her attention and she said she would bring me blue cheese dressing with more wings. She had an opportunity to redeem herself and she completely forgot about it. I saw her bussing a few tables, when we should have been priority. We ordered chicken and shrimp fajitas with double rice and the food presentation was not good. The rice was burnt and crunchy. Our server never came to prebus. I had to ask her if she could take appetizer plates out of the way so we could make room for our meal and after that I asked if she could take dinner plates so we could make room for our dessert. It was just and over all bad experience. Our server seemed scattered and not focused. She was all over the place. It appeared she might have been under the influence of something.

Dirty restaurant dirty bathrooms music way to loud food was ok

I ordered a steak and it was perfect!!! The waitress was very kind and efficient also!

I remember when I was young Chilis was the place. Its changed alot. What I remembered about the chicken fingers and what they are now is totally different. I wish I could take my family here and let them experience what I did a long time ago. The staff was great but the food just isnt the same. The price is higher than their competition but the food isnt anywhere close to theres anymore.

I love Chilis especially this one off loop 250 in Midland tx. They have some menu options for reducing your calorie intake.

Perfect lunch atmosphere. Great service at the bar

5 stars all day! BANG for the buck! The food was actually spectacular! I didn t expect good ole chilis to be this outstanding. They were fairly busy at lunch but still got the food out at a fast pace! We definitely will be back!

Was ok. The egg rolls were a little cold. The butger smacked though. I just wished our server came to our table more.

Brought my husbands food but didnt bring mine until 10-15 minutes later. WAY overpriced for quality.

My steak was small as ihop but thick as texas roadhouse it was good. I ate so much to get me full . The price I spent was not at all worth the price. But what can I say the adults drinks where good .

Any late millennials like me dont go back. Changed there crispers whole restaurant dirty and sticky amazes me we use to want to go there for the famous chilis baby back ribs. Could not be more disappointed in a dining out experience. Makes sense why this whole franchise is going bankrupt.

Rude staff and management

Great place to eat.

I like the food, tell your waiter/waitresss how you want you meat cooked (medium/medium well just don t cut it), waitress was nice was super nice

My sister left her purse and after leaving the restaurant, she immediately went back. Waitress stole her purse. Police had to get involved.

A very dirty place

Could not cook my steak to med well like I requested First they messed up on my steak then when it came out it was almost raw then came back out to red then finally I accepted it even though it was not right I eat at a lot of chilis and very seldom have an experience like this I am a chilis customer always

Our server was ditzy..she tried though. Our food made up for it I guess.

They were too busy to seat us, so we left. A few weeks later we went back waited 5 mins were seated the burger was ok, but the bread was soaked and soggy with grease. Fries were great.

Kid-friendliness: Great kid menu Food

Kid-friendliness: Lots of kids food options and combinations. They also love the bottomless chips and salsa. Food

Wheelchair accessibility: Yes Food

Annissa is the best waitress ever !!!! Thank you. Food was so delicious !.... Planning to come back soon

Waitress seemed distracted. Didn t tell us the dressing we ordered that they didn t have. We would have ordered Caesar salad instead but she just gave us ranch instead. Did not ask us if we needed anything else. Asked how our food was about close to when we were done. Now you d think it was busy at the time but it wasn t. We normally leave a 20% tip. She got under a 15%. A bad wait staff would get a 15%. It was obvious she just did not care.

My review has little to do with the restaurant. My review is about the ridiculous and annoying commercial that I am stuck watching on Max. Its an insult to anyone with half a brain. A margarita is not a freakin marg. Please take this off the air. Just one more reason I wont come back to your restaurant. By the way, cilantro doesnt belong in every dish.

The food was not as good as other Chilis locations, we wanted a table by the windows in a more quiet area and we were told that those were closed. (there were only few people) and well that was a bummer. Service was good tho, and our waitress was friendly

Can t comment on service or atmosphere because we usually only DoorDash chili s. But please stop selling moldy broccoli. The first time I told my husband it was just roasted and to eat it anyway. The 3rd, 4th, 5th, 6th-15th I realized it says steamed and the black spots are definitely mold. I know I would absolutely not plate up moldy food. Thanks!

This was honestly the worst experience I have ever had at a Chilis. Our entire dinner service took about 2 hours, and they were not even that busy. Our waitress first came by and took our drink order, and those came out pretty fast. She also took our appetizer order shortly after. We had ordered the triple dipper. She then went to put in the appetizer and we didnt see her for another 15 minutes. During that time, another waitress brought us a chips and salsa that we didnt order. After our waitress finally came back, we had tried to explain to her that we didnt order the Chips and Salsa app and we ordered the triple dipper. She back talked to us saying that we didnt order the triple dipper and we ordered the chips and salsa. Then after a little back and forth with her, she went to correct her mistake and we didnt see her again until our food came out 40 minutes later. She also brought out the triple dipper at the same time. She was continuously giving half-apologies claiming that she was the server running the entire floor as they had nothing but new hires working. I completely understand working with newly hired people, however, her saying she was running the floor was an overstatement. I saw plenty of the new hires running around the floor and she was nowhere to be found for the majority of the service. The food only got a higher rating due to the fact that it came out warm. Never going back!

Very delicious loved it!

The food was good and came out of the kitchen in a reasonable amount of time. Waitress was good . The main concern about this place is that it needs to be gutted and completely remodeled. Its old, tired, and smells like grandmas house/restaurant.

We ordered Uber eats and I really wont go back to chilis! The food was horrible everything seemed overheated for days, the rice of the fajitas was hard as days, the quesadilla chicken bacon ranch also lasts inedible really, not to mention the ribs, food doesnt taste the same as other locations.

One star is required to Leave a review. Never again going here especially around lunch (2pm) servers with stupid attitudes smart remarks. No one acknowledged my husband to sit him at a table he sat down he was told with a huge attitude for future reference just wait. If someone was there to greet him and do their job he wouldn t have to sit himself down and ask for the table to be cleaned. Even that bothered them. I showed up we sat down, 10 min. Passed I asked who our waiter was. She later said she would be with Js kept passing by our booth and nothing from her. We got up and left no use in asking for a manager because apparently their servers aren t trained well especially in a family environment have some curtesy with your customers and especially some professionalism after all they decided to work there .

It took 15 minutes before anyone even acknowledged us sitting at the bar. Then my girlfriend ordered a double shot of patron and got a single but charged for the double. This place is trash. They didnt wipe off the bar. Food and stuff everywhere all over it. A lot of excuses for service but couldnt back it up. Stay away from this location.

Food was good, however server who been there 20 years he said he does not know the menu or items so kinda order blind and he did not know about the chilis rewards he was nice tho.

The food was delicious, the service was good and the waitress was very friendly at the grocery store we needed, the place was nice although I think it needs better cleaning in the bathrooms. Kid-friendliness: They have a childrens menu

Server was outstanding and I will say this is the second visit here in a month and the service has been great. Now the food was just okay. I did try new menu items and Ill probably stick with my Triple Dippers on the next visit, which means I am going to return!

Had friendly, attentive service and a killer good burger.

The food was great and the staff were awesome. It was my nieces birthday, so the staff gave her a cake and sang a song. She had a good time.

Walked in with my nephew for dinner. Was told to sit anywhere in the bar area. Was ignored by the waitstaff and the people that came in after us was waiting on before us. So we left. Weve been driving all day to get home and decided to sit for a nice meal, but nope.

Waiter Stu was super nice and attentive even though he works for imbeciles who sets drinks out (that were incorrectly made) to wait for the next customer to order the drink probably watered down and ice melted. Good customer service is the managers owning up to the restaurants mistakes but I guess that s business Stu you were amazing and super nice and informative. I really hope everything works out for you in the future. To the managers I hope you have the night you deserve.

My friend and I dined in on Sept.23.around 4 pm. We told the server upfront that the tickets were seperate. We orderedvthe 10.99 3part meal. The food was great Even though the appitizer came out with the meal. At the end of the meal i ask for a to go box We waited 20+ minutes for the box. I tried to be understanding with the server. Then came the real problemThe ticket wad incorrect. When i called the server on this.,she informed me it was because we dplit the ticket. At this point i began to loose my patience. She said she eould have yo get him yo gix iy. Wr had no idea who him was. We waited another 20 minutes. I commented that my son had warned me about eating at this Chilis. She told me she tells her family not to eat there. You have lost this customer I will not hesitate to warn others. You need to get it together.

Honestly, I hate bad reviews, but this is now the third time in a row my husband and I have had a bad time here. Wrongly placed orders, cold or improperly made food, loud obnoxious atmosphere. Only reason I still go at all is the chips, salsa and margaritas so if youre looking for those youll have a good time, if youd actually like to have a dinner after that youll be rolling the dice on whether or not itll come out right and be good. And no matter what youll almost have to yell to talk to whoever youre with.

Sat and waited for waitress to come take our order for 20 minutes , then she waited on a couple who got sat after we arrived . Waitresses where out side on phone when they should have been waiting on clintes coming in to spend money in thier establishment...not ever going there again

The chicken fajitas are the best. I really recommend it, and our server ( Stu) was the best!

Server was polite and was on it. Food was great and fast to check on us

All good.....love s

I don t know why people complaining, super fast service and the food was like home style

Went in yesterday to treat my mom for lunch. Its been years since Ive been to Chilis. Had a few people there so it was good bc they were not busy. Food came out warm to touch and appetizer was cooked on outside, but frozen in middle. Instead of taking it off, the waitress says well I can bring you out some more and it was not the same. She brought a half portion of wings we ordered and they were hard. Overall we paid $83 for the meal and tipped the waitress $15 cash tip. Will not be returning due to them not being busy and food was not up to par.

Thank you for honoring Veterans!

I went for late lunch. The music was so loud I could talk to my sister with shouting. We get seated and they take our drink order. Waitress returns with drinks and leaves no straws or silverware napkins nothing. Leaves the menu and says shell be back. She had 2 other tables one that was already there when we arrived and 2 others after we arrived. She took a while before she got back to us to take our order. She wasnt friendly as with other tables. We order and she never comes back to refill our drinks. Brings out our food after a good while. We both ordered the half barbecue ribs and they were so dry and greasy like they had been left in the over since early lunch or last nights dinner. The fries Were dry and felt and tasted like they had cooled and they refried them for us. Only thing that was fresh tasting was the street corn. I usually dont post bad reviews, but this location has been putting out bad service for some years now. Every time we decide to come back and give it another try we are just reminded why we hadnt gone back in a good long while. It just as bad as on the order. Bad bad bad The restaurant need to be remodeled its dated and old paint and tables are wonky and just over all this place could be alot better.

Definitely if you are Hispanic you will not have a good deal I felt a lot of difference from other people on the part of the staff.

Service was pretty basic. Didn t get one item we ordered. Waiter checked on us once and we were already done. Everything needs a good washing, disinfecting.

Good was the same as usual.

Ordered for take out. EVERY TIME I order from this place Im missing something, something is wrong completely or I receive a completely wrong order. Theres a reason why we dont eat here. I keep going back every now and then to give them another chance and its a let down every damn time. Now my kid gets to eat cold fries for dinner instead of the quesadilla we ordered. I received a damn salad in place of quesadillas. How hard is it to read a damn ticket??

Service was horrible

Great food and very clean

Nice place for a group. The chili cheese queso was not great but my spicy shrimp tacos were excellent. Beer is cold if not expensive. Everyone else seemed to enjoy their meals. Overall a great time was had by all.

I understand times are hard to find decent help for restaurants but people still need to actually perform their jobs accordingly. Our waitress was very friendly but the food was cold. We were a party of 5 and 2 of us order the Cajun pasta which came out cool enough that the pasta and sauce was starting to harden. Another person ordered fajitas that came out with no sizzle and another ordered 2 choice backyard bbq plate that came out with dry ribs and over cooked fried chicken. The person who ordered a bacon burger with mushrooms had a perfect order.

By far the best service I ve ever had at a chillis location! The food was good too! My new fav location for sure

My daughter loves the mac and cheese and burgers here

took over an hour on a takeout order and sat in peking lot an extra 30 mins for it. No refund no nothing

Great!!

Draft machine is out but doesn t tell us until we are seated! Waitress should have been required to wear a belt! Couldn t get straws for our drinks. Food came out over cooked! Husband order the chicken quesadillas and they were hard as a rock. The quesadillas were crunchier than the chips, couldn t even eat them plus they no long have sauce for quesadilla.

Very dirty they have bugs and not lgbtq friendly the kitchen is gross and covered in trash and they are extremely transphobic but it s the roaches for me