The WORKS Craft Burgers & Beer in Milton

190 Main St E, Milton, ON L9T 1N8, Canada

★★★★★
(1197 reviews)
Categories: Hamburger restaurant American restaurant Family restaurant Takeout restaurant Restaurant

About

The Works is a full service, licensed, casual dining restaurant chain with outdoors work themes. The restaurant’s main menu feature is burgers

Website
worksburger.com
Address
190 Main St E, Milton, ON L9T 1N8, Canada
Plus Code
G478+2H Milton, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11:30 AM–9 PM
Tuesday
11:30 AM–9 PM
Wednesday
11:30 AM–9 PM
Thursday
11:30 AM–9 PM
Friday
11:30 AM–10 PM
Saturday
11:30 AM–10 PM
Sunday
11:30 AM–9 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating
Offerings
Alcohol Beer Cocktails Coffee Spirits Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual Cosy
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.5
★★★★★
1197 reviews

Most Mentioned

onion rings (32) poutine (19) food and service (18) gourmet (13) combinations (12) server (11) hungry (9) peanut butter (7) kobe (6) appetizer (5)
5 stars
786
4 stars
274
3 stars
72
2 stars
27
1 stars
38
★★★
October 27, 2024

Was in the area and craving burgers. Stopped by here as I used to come here 6-7 years ago. Sad to see the quality has dropped a lot over the years. Burger bun was very stale, toppings were burned instead of caramelized. For the fried chicken burger, only one side of the chicken was breaded with batter? I don’t know if that’s intentional or also a mistake, overall. Good menu with a lot of choices but poor execution of those choices. Service was also not very considerate of surroundings, we were waiting for the bill for quite a bit. Also $80 for two burgers and two drinks is extremely overpriced, could’ve gone to a steakhouse.

★★★★★
September 28, 2024

Fresh and fantastic. Signed up for their newsletter. Got a code for free tower of onion rings. Fries are bottomless.

September 8, 2024

Horrible customer service from the owner himself (Bret) and the new management. I received my take out yesterday with specifics and came home with the wrong order and ingredients to the burger. There was cheese on a burger with bacon where I have a dairy allergy and I don’t eat pork, and did not ask for cheese. Another burger had tomatoes where I never asked for tomatoes. No banana hot peppers were added as requested. Fries were burnt. Buns were burnt. When I called in to indicate that I may have someone else’s order, the owner said he was going to give me a refund, shortly after he put me on hold on the phone, he then claims that he cannot give me a refund because his manager (Mel) said that I’ve called in before. I’ve indicated I’ve called in because once I found staples in my burger and the burger patty was raw. I even offered to show photos of what my order looked like and he refused. He said because I ordered it off the app, he cannot issue a refund. No idea what difference is the app vs ordering through a store. When I asked him why he was able to suggest offering me a refund before but yet changed his mind afterwards, he could not answer the question. He did not come up with a solution and basically left me with 2 burgers that I cannot have, in which I had to toss them out. Please make sure to watch out for staples and raw patties in your burgers! I would not suggest order and eating from here, the owner is unprofessional and management is disorganized. Your food is burnt and nobody cares if you didn’t get the right order and whether if you have allergies. The Works is not like it was back in the days, the quality has plummeted significantly! I would not recommend, and even if you do end up going there, check your food so that you don’t end up making a trip to the hospital!

August 26, 2024

We’ve been going to the works in Milton for many years, but after our last experience, we will not be going back. As per some other recent reviews, our burgers and buns were burned (all 4 orders). When we raised the issue to the manager, we were told, that’s how burgers are supposed to be. We asked for new buns, which he brought out in his hands, rather than on a plate! When the bill arrived, we asked if there would be a discount provided based on the poor experience, to which we were told “well, you are the food, so why would you get a discount?” The service in the past has always been great, but not sure if there’s been a mgmt change, it was less than stellar. Not worth the money, at this location anymore. Diner beware!

★★★★★
July 3, 2024

NO WIFI. The food here was amazing. It was a bit of a wait and the price point was not too bad. The server came to ask for refills. And regular checkups. Washroom was clean but stunk a lot. I would come here again just for the burger. We both got taste of heaven. And upgraded one side to the tragically poutine. Very refreshing. Parking on the street was free for 5 hours! Food was amazing!!!!!! Come here if you’re in the area! The food came very late but there was only one server for Canada Day! She did a good job! She brought out ketchup and mustard. Then drinks. Then food!

★★★★★
June 13, 2024

CAN YOU NAME THIS BURGER AFTER ME ?!! Our server Elena was AMAZING! Great energy, amazing customer service and a genuine individual. Genuinely hard to come by people like her in the service industry ! Food was nuts !!! Ordered a custom burger ( triple beef patty) and it was BIBLICAL! Poutine was a bit on the salty side but very tasty. OMG YOUR MILKSHAKES ARE FREAKING CRAZY! I would come back and order literally everything I ordered tonight in a heartbeat! This won’t be the last time from me! Great job guys!

★★
May 15, 2024

My kid refused to eat the burger as it tasted bitter. I found the patty looked like it’s burnt. Check the photo. (Not properly grilled, we all have had burgers..) So I asked the sever politely if this is what’s supposed to be, and she said yes. Maybe some other kids would enjoy the bitter-tasted burger, but it wasn’t our case. The adults’ burger tasted ok though. The salad was very fresh and good. But I don’t think I would visit this burger place again for salads.

★★★★★
April 2, 2024

Dined here last week and I must say that it was a truly amazing experience from beginning to end. The gourmet burgers were absolutely fantastic, brimming with flavour and grilled to perfection. The range of selections suited to all tastes, additionally they also have vegetarian options, ensuring that there was something for everyone.The service was excellent, with attentive staff who were kind and informed about the food options. They went above and above to make our meal experience extraordinary. And don't forget about the beers; they had a fantastic range of craft brews that went wonderfully with the burgers. Overall, "The Works" exceeded all expectations.

★★★★★
Local Guide
December 8, 2024

Great food and so much selection for burgers. What made the experience better was the girls working there. I believe our servers name was Leila a Lebanese girl. Keep up the good work.

★★★★★
November 22, 2024

Everything was tasty, top tier burger, fries and onion rings. The bottomless soda in a measuring glass was huge. So stuffed. A little pricy.

★★★
November 22, 2024

Daughter and I were craving a good burger and decided upon The Works on a Monday evening. The waitress was lovely, however the food was disappointing. With only two other tables occupied, It took about 40-45 mins for our food to come out. Both entrees were lukewarm. The egg on the Hamburger Mary was overcooked and the patty a bit burnt. The compliant to the manager was useless as there was no apology made. He only offered to recook our meals 10-15 mins later. Also, the temperature in the restaurant was pretty cool that we kept our coats on the whole time. I expected better quality food for spending $85 for two meals and two drinks. I did not expect any concessions made to our bill but also none was made. Next time will stick to Wendys, A&W or The Burger Factory which never disappoints.

October 22, 2024

Absolutely the worst service Ive seen... Food is as it always has been... But this location is garbage .. almost an hour to get our food... Waiter was extremely unknowledgeable.... Wrong food was brought out and had to be returned.... Its a shame as the works in general is usually a great place to eat... But this place is worth skipping...

October 22, 2024

Kid-friendliness: Terrible service Food

October 22, 2024

Worst service I ever received at a Works restaurant. Orders mixed up. Extremely slow. Appetizer after meal. One person in our paety never got a meal. Children served last. Terrible over all. Left me angry never again

★★★★★
Local Guide
October 22, 2024

Massive waits when the restaurant is not dead. Ill revisit in 6 months hoping the kitchen staff is trained on how to handle any kind of rush.

★★★★★
September 22, 2024

Went to the works for dinner and it s sooo good everytime! The cocktails are all amazing and they have bottomless fries and milkshakes. I love the burgers and our server Rebecca helps us out everytime and it s the best customer service I ve ever gotten. Always smiling and super nice!

★★★★
Local Guide
September 22, 2024

Dont make any plans after dinner as you will be in a food coma. Lots of choices, very generous portions,

★★★★★
Local Guide
September 22, 2024

Always good food and service. Awesome burgers and onion rings.

★★★★★
August 22, 2024

Great food and a nice environment. The staff are friendly too! got the war pig burger and it was excellent

★★★★★
Local Guide
August 22, 2024

Soooo good, highly recommend coming hungry

★★★★★
Local Guide
August 22, 2024

Fantastic experience, good beer! The burgers were way better than I expected.

July 22, 2024

Extremely bad service!! Got to the restaurant at 7:15pm. A server arrived to the table 15 minutes later, received our drinks quickly but never came back with our food, we asked at 8pm if food was coming and they said it would take 5 minutes. 8:25pm we asked again and food had not even been ordered in kitchen. We had 2 kids starving by this time! No apology! We ended up leaving! A very bad experience .

★★★★★
Local Guide
June 22, 2024

Best hamburgers in town. Excellent service.

★★★★
Local Guide
June 22, 2024

Very nice service, the food was served fast and delicious, the only thing was that the place was very dusty, sticky tables and little bugs crawling the Wall

★★★
June 22, 2024

Too expensive for todays affordability

Local Guide
June 22, 2024

I got the wagyu burger and its was dry and almost unedited the cost was over 20 and completely not worth it. I also got a poutine which was huge and I wish the server told me it would feed a small family but aside from that the fresh were stale and hard, I ate three bites and didnt finish the poutine. I will not go back especially with the prices. The server gave a bit of a discount.

★★★★
Local Guide
June 22, 2024

The food was ok. Very large portions. Service was excellent.

★★★
Local Guide
June 22, 2024

Service was good but wouldve liked a bit more dip with my oil Lol - ordered lifes a beech dip, though it was more oil/butter than dip Food

★★★★★
June 22, 2024

Fantastic burgers! The patties are juicy, the ingredients are fresh, and the service is excellent. Loved the cozy atmosphere and quick service. Highly recommend!

★★★★★
June 22, 2024

The son of beech burger is a must try. The combination of flavors is unique and absolutely delicious. The petty was perfectly cooked. Great atmosphere. Parking: Municipal parking lot available in the back

★★★★★
Local Guide
June 22, 2024

Tried their food for the 1st time. Excellent food and great service by their team. I would recommend beach dip and rings of fire from their menu. Parking: Parking at the back of the restaurant

★★★★★
June 22, 2024

The veggie burger I just had was surprisingly delicious! Packed with flavor and a satisfying texture, its a great alternative to meat burgers. The patty was well-seasoned and perfectly grilled, complemented by fresh vegetables and a soft bun. A definite must-try for both vegetarians and burger enthusiasts alike!

April 22, 2024

Attempted to go for dinner and after waiting an hour and half we were told our order was never processed. They said they were going to get our order out to us but after waiting even longer nothing arrived. Management was non existent to deal with the situation. Instead of doing the right thing and just waiving the cost of the 2 pop and 1 beer we ACTUALLY received, they still charges us. Disappointed as The Works Milton was our regular place but after tonight we won t be returning.

★★★★★
April 22, 2024

Amazing food, amazing service and amazing people .. definitely worth checking out..

★★★★★
April 22, 2024

We dined here with our family. Lovely ambience with pleasant servers and great food. Good layout with comfortable sitting arrangement. Food was served within reasonable time. Great taste. Lot of options for drinks. Perfect place for family and friends to hangout as well as for corporate outing. Overall a great experience.

★★★★★
April 22, 2024

Brian the owner is a nice guy who cares about his guests. His staff are amazing and go above and beyond. The food is always great

★★★★★
Local Guide
March 22, 2024

The gourmet burgers at The Works Milton are delicious!! You get to choose what kind of patty and bun, and best of all how you like it topped. They have a huge variety of different burger toppings and combinations. Personally, I like spicy and the Kamikaze burger hits the spot perfectly! Its a great combination of peppers and cheese on the burger and comes with what they call hotter than hell sauce. Its very spicy and it brings out all the flavours! You can even ask for your patty to be peppercorned. This adds to the party in your mouth! There are burgers for everyone here and you will find what you like. The only disappointment Ive had with the menu recently is that the portobello mushroom is not on the menu anymore as a patty choice. But like I said theres plenty of other choices for everybody (even veggie/vegan). The sides are good too. A good variety to make your choice difficult but never wrong! I tend to lean towards the onion rings or the spicy chips. The fries are good too and its nice to know they are bottomless!! The atmosphere and decor at this location is pretty cool too. I always have a good time and delicious meal when I go to The Works Milton!!

★★★★★
March 22, 2024

Fantastic selection of burgers!

★★★★★
Local Guide
March 22, 2024

I didn t get the staff members names but the guy and girl that served us on Monday lunch time were great. This had to be the best Works location I ve been too with respect to the food and service. Everything tasted great and on top of that the beech house sauce wasn t an extra charge. Thanks Milton Works team, I ll be sure to eat here again.

★★★★★
Local Guide
February 22, 2024

Great burgers! Family friendly options and generous portions. Make sure to get a tower of onion rings! Our favorite burger place for years!

★★
February 22, 2024

Not impressive for a gourmet burger - very bland flavours, very lightweight and just not very filling. Fries were also OK, needed salt and were not as crispy as expected. Just Not worth the price. Service was just OK. There are a ton of way better burger joints out there in this price point .

Local Guide
February 22, 2024

The burger patties were super dry on all 5 burgers, the caramelized onions(were they burnt?) were drowned in some dark sauce, the fries seemed old and it was just not a good eating experience.

★★★★★
January 22, 2024

Completely blown away by the amazingly crafted burgers. Do give this place a try if you are looking for delicious food.

★★★★★
Local Guide
January 22, 2024

The best burger I have ever tried!

★★★★
Local Guide
January 22, 2024

Awesome burgers, so many combinations.

★★★★★
Local Guide
January 22, 2024

One of the best burgers ever ever ever had. Really good Cesar.

★★★★
Local Guide
January 22, 2024

Great burgers. A little pricey but you get what you pay for. You will leave full... Food

★★★
January 22, 2024

We just came out freezing, we even changed the table, didnt work, in temperature --18 he put a small heater, are we overseas????? The service slow not the waitresses, but the kitchen itself, Visiting again, unfortunately NO, recommended it, dont know, NO sorry for the inconvenience today Jan 19, 24. 6:30 pm

Local Guide
December 22, 2023

Ordered take out on 22nd December around noon. My burger was burned. Tatsed like rubber. Waste of time and money. Very disappointed

December 22, 2023

Ordered a burger combo for my 9 year old daughter through skip, she is very picky about her burgers even at 9 years old she insists it be a medium well, juicy burger which is why we pay the premium to order from a Burger speciality place. The burger was very well done and super dry. It is not worth the $24 for a burger combo, she ate 1 bite and we ended up ordering her a sub as she didnt eat more than a bite. We have left 4 reviews lifetime for various companies and only do so when service is either above and beyond or so sub par that the experience needs to be shared. When a restaurant is charging that much money for a burger and fries, there should be a lot more effort put behind the quality rather than pumping out quantity. We try and support local restaurants, unfortunately WORKS Craft burgers is now forever off our list and we will continue to share this experience with friends and family. Hopefully WORKS will get the message and put more emphasis towards quality control of the food they put out

★★★★★
December 22, 2023

Working from the east coast of Canada I always look forward to coming back and having the Works, juicy burgers with fresh toppings and the fresh cut fries are a must.

★★★★★
December 22, 2023

Ive been going to the works now for close to a decade and it is by far my favorite place to get a burger. The fries and apps are delicious and theres a type of burger out there for everyone! The staff have always been super friendly to me and my family. Ill be a lifetime customer for sure!

★★★★★
Local Guide
December 22, 2023

Good food quality

★★★★★
Local Guide
December 22, 2023

Looove this Works location! Every time I go, the food is great and service is excellent. The owner always goes out of his way for his customers and is genuinely one of the best guys around.

★★
Local Guide
December 22, 2023

Havent recieved our food yet but we came in on Jan 2, 2023 and were the only ones in the place. Guy was nice seated us and took drink order. Another 5 couple groups came in 5 to 10 minutes after us. They all had there orders taken before us super confusing. Kids really wanted burgers or I would have left. Hopefully they take the feedback and figure it out. I would say we waited an additional 10 minutes longer so not an eternity but keeping track of your customer server was by himself and tried his best. Food was excellent even with the extra wait. Server was as attentive as possible with multiple tables.

★★★★★
Local Guide
December 22, 2023

Great food and service. I absolutely love that all the burger topping options are available on beef, chicken, vegetarian, etc. patty choices! Kid-friendliness: They have a good kids menu, and offer crayons and a menu they can colour on.

★★★★★
Local Guide
December 22, 2023

First time here and wont be my last outstanding

★★★★★
December 22, 2023

Hubby and I went here recently for a lunch date and I m impressed. Service was super friendly.

★★★★★
Local Guide
December 22, 2023

Great atmosphere, amazing range of burger choices - completely decadent.

★★★★★
Local Guide
December 22, 2023

Delicious burgers of all types (chicken, wagyu, elk, veggie/impossible). A bit too much liquid dripping out of them and also makes the bun a bit soggy.... but the flavors will make up for that. If you like burgers come here. Had the greek side salad and it was top notch.

★★★★
Local Guide
December 22, 2023

Food was good as always but service was pretty slow. Busy night and not enough staff.

★★★★★
Local Guide
December 22, 2023

Excellent burgers and even better service. Brooke has been our server a couple of times now, and is very thoughtful and kind. We had such a great experience!

★★★★
Local Guide
December 22, 2023

Good food to enjoy and nice atmoshpere!!!

★★★★★
Local Guide
December 22, 2023

Very nice burguer.

★★
December 22, 2023

First of all, the moment we walked into the place, the place was very smelly. It stinks for real. Like musty rusted bathroom pipes. We considered leaving but wanted to give the food a try. For the price of the burger/combo and boasting about how they are in competitions, their burgers should be juicy and tasty without fail. My Burger was very dry. It really wasnt THAT amazing!

★★★★★
December 22, 2023

Friendly service. Really delicious food for everyone with lots of dietary options. New favourite friday night dinner spot. Kid-friendliness: Atmosphere is kid friendly.

Local Guide
December 22, 2023

Have been to the works a few times. This last time was a disaster. I ordered a beef burger and the meat seemed off. I wasnt sure if it was the burger type I ordered or what, but something wasnt right. One of my final bites, I noticed that the meat was a pretty pink. Later that evening I threw up the entire dinner. Immediately once I had it out, I felt better. We spent $140 with tax and tip for 4 people and it was disappointing to see they didnt cook the meat well given that we went there at 5pm and it was no where near busy.

December 22, 2023

You can expect better service from a truck stop bathroom. Cold food and bad/unsympathetic service. Never again.

★★★★
December 22, 2023

Best burger in town, had a great time Great service. awesome vibe!

★★★★
Local Guide
December 22, 2023

Great, big burgers. Lots of flavor. We had the get elked, Obi Wan and the pig bang theory. All three were really delicious. The pig bang however barely had any pulled pork on top. The tower of rings were great as well... Fries and spicy die cut chips were below average and so was the tragically poutine. Service was friendly but really slow. The burgers made up for it . Overall good burgers average sides.

★★★★★
Local Guide
December 22, 2023

Our familys favorite place to get takeout burgers. The Milton location never disappoints. The food is always hot, delicious and portions are big. When picking up the staff are always very friendly.

★★★★★
Local Guide
December 22, 2023

The staff was SUUUUPER courteous and polite, everything was awesome!! Thanks!

★★★★★
Local Guide
December 22, 2023

The food was great. Portions are huge and prices are the same as other restaurants where the portions arent huge. Bottomless fries?! Like okay they give you so many the first time around that you dont need more, but ummm AMAZING!

★★★★
Local Guide
December 22, 2023

Pleasant place, well decorated and efficient and friendly service. The drinks are served in small pitchers, its original. On the other hand, I asked for my burger rare, it arrived way overcooked. Homemade fries. A lunch menu at a reasonable price. You can park either on the street or in the very convenient parking lot at the back. Vegetarian options: Veggie burger

★★★★★
Local Guide
December 22, 2023

There is nothing bad I can say five stars great food, Great service, and great atmosphere!!

★★★★★
Local Guide
December 22, 2023

Service is always amazing, and the vegan option is a huge bonus!! Vegetarian options: The fully vegan options are incredible. No adjustments are needed! Recommended dishes Vegan

★★★★★
Local Guide
December 22, 2023

5/5 for their Gourmet veggie patty option and their beechhouse sauce. We order 4 different burgers, all were delicious. For side I will suggest everyone to avoid fries and better go for onion rings. Also avoid vegan bacon, it seems little salty. Ambience was very good, roadhouse theme maintained well. For vegetarian, go for Gourmet veggie patty instead of normal impossible meat. Chunky fried chicken patty was also very delicious and juicy.

★★★★
Local Guide
December 22, 2023

The experience was honestly kind of disappointing. The burgers were a little dry and the salad was very underdressed, but overall was fine and the atmosphere is still mostly there, but its not the same restaurant we fell in love with a decade ago. The crazy stuff from the menu is gone; the burgers are more generic and commercialized. The fun and character is gone. Wheelchair accessibility: Fully accessible restrooms.

★★★★★
Local Guide
December 22, 2023

Always an A+ experience in terms of food. Would definitely return.

★★★★
Local Guide
December 22, 2023

Love the burger options! Had the Magic Mushroom burger, so good! I highly recommend their appetizers, wreaking balls and the cauliflower bites!!

★★★★★
December 22, 2023

Our first time here! Thomas was a very friendly and efficient server. Food was yummy!

★★★★★
December 22, 2023

Delicious juicy burgers and perfect crispy fries with stellar service from Noah made todays spontaneous stop at the Works extra awesome! Very personable and attentive young man, what a gem!

★★★
December 22, 2023

We recently went to the Works in Milton, and it is definitely not the same as it was before- we were waiting nearly 30 min for our food, and the Tragically Hip Poutine was not the same as what was noted in the description (in fact the substitute made it more salty). Server that helped us was very nice, but I dont think we will go back anytime soon (sorry!). They want feedback, and yet dont want to follow up with their customers.

★★★★★
Local Guide
December 22, 2023

Amazing food & service! I d only suggest they put some additional decor inside and outside seating area.

★★★★★
Local Guide
December 22, 2023

Excellent food and great service. A bit pricey. Food

★★★★★
December 22, 2023

One of the best Burger places. I recommend everyone to come to this to the works.

★★★★★
Local Guide
December 22, 2023

Loved it. Great burger place. Best burgers in town Parking: Street parking is tough but there is more parking around back Food : 5/5 |

★★★★★
Local Guide
December 22, 2023

Timing is never an easy. I micromanage myself teaching the fine tune everything and try to put effort into each task I do. Overall experience is great, food it amazing, and great people.

★★★★★
Local Guide
December 22, 2023

Plant based burger was good!

★★★★★
Local Guide
December 22, 2023

Dined here a couple weeks back. Service is good and food hits the spot. Ordered the vegan cheese burger and my boyfriend had the tragically maple burger. Our server made a recommendation to get the tragically maple beef patty with a peppercorn crust, which my boyfriend ended up really enjoying for his burger. Our booth could have been cleaner as the table was a bit sticky. However the food is fresh and quantity is really good!

★★★★★
December 22, 2023

Everything was great. Thomas was awesome! Food is always delicious.

★★★★★
Local Guide
December 22, 2023

A great place to eat with good servers and food.

★★★★★
Local Guide
December 22, 2023

The place for burger addicts.

★★★★★
December 22, 2023

The getting piggy was perfect. And the die-cut chips was way better than the fries.

★★★★★
Local Guide
December 22, 2023

Amazing food and service!

★★★★★
Local Guide
December 22, 2023

No wait time. Fast service. Server was great. So many burgs to choose from!

★★★★★
Local Guide
December 22, 2023

Honestly, some of the best burgers 10/10 would visit again

★★★★★
Local Guide
December 22, 2023

I did not know they had a branch in Milton, but I was so happy when I found out! Just minutes from the coolest hiking places around like Crawford lake, rattlesnake point, etc. This is a great place to get burgers, especially because theres so many options! Both their beef and chicken taste amazing. Also very conveniently located. Definitely come here if you want food before or after your hike!

★★★★★
Local Guide
December 22, 2023

Its a spacious place with great burgers and the service is excellent, know the foods and drinks and very friendly, if u love burger and want have a good meal time with family this is the place

★★★★★
Local Guide
December 22, 2023

Had great night with the boys nice atmosphere very clean and service was fantastic. Our waiter Max was amazing and the kitchen staff do an amazing job the war hog burger with wagyu beef and poutine I had was awesome and perfectly cooked.

★★★★★
Local Guide
December 22, 2023

Just amazing burger. Juicy, with mouthwatering taste. Time by time we visit the London The Works, always first class food, service and atmosphere. Spending few days in Milton, I checked out the local The Works. Burger, veggies, sides, all first class, The Works quality. Highly recommended! This is what I had this time: ***Bacon You Fancy, Huh?*** Kobe-Style Wagyu Beef Patty Sweet Potato Fries, White Bun Tomatoes x 2, Add Lettuce x 2, Add Pickles x 2, Add Onion x 2 DIP - Bacon Roasted Garlic Aioli, DIP - Chipotle Dip, DIP - Smokey BBQ Oh, and the portion size! Im a big guy, but it will fill me for 2 lunches. Just try it! :)

Local Guide
December 22, 2023

***FOOD POISONING*** Thats right, Id like to thank the staff working on the evening of Nov 11th for a truly unforgettable night. After eating The WORKS, I performed The WORKS in my bathroom for much of the night. I have never vomited more aggressively than I did then and had my weekend ruined as a result. It would be one thing if this was a cheap, dingy burger joint, but I paid almost $40 for a burger meal. Even pre-tipping didnt save me! I narrowed down the culprit to either the burger (elk), blue cheese, or milkshake. Although Im not sure which is to blame, Ill certainly never return to The WORKS and if youre reading this, you may want to give it a second thought. Halton Food Safety has been notified. Edit: Unfortunately food inspectors cant determine what went wrong 5 days earlier (e.g., if an employee happened to leave milk or meat out too long).

★★★★★
Local Guide
December 22, 2023

Stopped in for dinner with friends, first time here! The atmosphere is very much like youre at a mechanics. We were seated near a roll-up door - bit chilly, but the staff had a portable heater they offered to turn on whenever we wanted it so we didnt mind. Our server was lovely, present but not hovering. The menu has three options - make your own burger, craft combinations, and the Chefs signature burgers. Our orders came out from the kitchen in a reasonable time, and had a great presentation. I went with The Tragically Maple, a Chef signature creation. Absolutely amazing! Burger was great, bacon was perfect, everything had a wonderfully fresh taste. No stale buns or soggy fries here! Absolutely would return and recommend if youre looking for a great burger. Parking is 3 hour street parking, and can be hard to find. The restaurants bathroom is down a set of stairs and could be problematic if youre mobility challenged.

★★★★★
Local Guide
December 22, 2023

The Works Craft Burger in Milton is a paradise for burger enthusiasts. Their innovative and extensive burger menu caters to all tastes, and the quality of ingredients shines through in every bite. Friendly service and a cool, casual vibe make it a must-visit.

★★★★
December 22, 2023

Great food. Prices are a little high but worth it. Bit of a smaller restaurant but nice atmosphere. Parking is on a busy street, so its hard to find parking at times

★★★★
Local Guide
December 22, 2023

I love the works it is my go to restaurant, the food was great during my visit. The restaurant was empty but still we had to the waitress few times to bring the drinks refills.. Different of the Burlington location Im used to go that you are about to finish and the waitress brings you a new one. We also requested the heating to be increased which never happened. The other 3 people with me were wearing their winter jackets the whole time.

December 22, 2023

Do not ever come to this location during the day! My partner and I waited at the door for about 5-10 minutes to be seated. There was only one table occupied in the entire restaurant. We were seated with the menus, and then our server never came back! We waited around for about 10-15 minutes, as we were both pressed for time for lunch. We did not even get a chance to order food, let alone drinks! I always heard that the service industry was dying, and this place proves it. I used to love going to The Works franchise, but not anymore. Please train your staff on how to work in the service industry.

★★★★★
December 22, 2023

Incredible food alongside amazing service! 10/10 recommend! Overall wonderful experience all around!

★★★★
Local Guide
December 22, 2022

Im not a big burger person..... but husband is and we went for his birthday. Burgers were amazing..... portions are enormous and only complaint is that we all ate too much and were terribly uncomfortable afterwards.

★★★★★
Local Guide
December 22, 2022

Always a great variety of burgers. I like how the menu changes every two or three months. Some of the new Burger menu items are quite different from previous menu items. Well worth trying.

★★★★★
Local Guide
December 22, 2022

Bestest Burger and onion rings ever..

★★★★★
Local Guide
December 22, 2022

Went to another location long time ago and didn t like the food so I was very hesitant to try this location, but my husband was craving a burger. Service was excellent, the guy that served us was so patient and explained everything I asked. Burgers and sweet potato fries were very good. The only thing we didn t like as much was the poutine, but it was still ok. Also I was enjoying very much the music in the background. I have to say it was an great experience

★★★★★
Local Guide
December 22, 2022

The service was amazing, the food took some time, but I loved thst they make everything fresh. It was just a really great experience. Definitely gonna be a regular

★★★★★
December 22, 2022

Ask for Thomas... he is the greatest! It was my first time and as a vegan, I was so happy that they had options for me!!! You need to try this place. Worth every penny. Great quality food!

★★★★★
Local Guide
December 22, 2022

Excellent service and amazing burgers.

★★★★★
Local Guide
December 22, 2022

Always great food and service! I love how many dippy sauces they have, too! World of difference from the location in Brampton!

★★★★★
Local Guide
December 22, 2022

Always a great meal. Love the burgers

★★★★★
December 22, 2022

The server was great food was amazing Really recommend this place

★★★
Local Guide
December 22, 2022

The food was great and delicious. Though the service wasnt good. We had to wait for almost an hour before we received our two burgers. When I ordered coffee, it was literally cold and I had to ask twice for that itself..

★★★★★
Local Guide
December 22, 2022

Great burger place. Big portions and their prices are still good.

★★★★
December 22, 2022

Good burger. The draft beer was very cold.

★★★★★
December 22, 2022

Very very very good

★★★
Local Guide
December 22, 2022

Its FINE, unfortunately the works isnt what it was.

★★★★
Local Guide
December 22, 2022

Great wait staff and fast brining the food out of the kitchen. Prices are a little steep, but you get a good meal.

★★★★★
Local Guide
December 22, 2022

Awesome place great food and atmosphere

★★★★★
December 22, 2022

Excellent burgers/food. Great service & friendly and welcoming. Great variety too and location.

★★★★★
December 22, 2022

A great amount of choices for burgers toppings buns and sides with a amazing choice of vegan options too, the food was great and our server, Thomas was very helpful and enthusiastic, this place was a great experience and would definitely come again.

★★★★★
Local Guide
December 22, 2022

Really great food. This place can get busy and pack in your patience but the food is delicious.

★★★★★
December 22, 2022

Great atmosphere, fantastic service, and delicious food. For a burger joint, you simply cant ask for more.

★★★★
Local Guide
December 22, 2022

Great food in a nice small town! Has a patio out back and burger choices may take few minutes to decide which one to try! Service was also great, recommend the place! ...went back in a week for more yummy food

★★★★
Local Guide
December 22, 2022

Food was excellent! The only issue was the service was very slow, especially since it was not busy. Would definitely try again

★★★★★
Local Guide
December 22, 2022

What an amazing burger and the fries are awesome

★★★
Local Guide
December 22, 2022

Great quality and fair prices

★★★★
Local Guide
December 22, 2022

the waiter was super nice, just forgot to swap beef for chicken (gave us free onion rings to compensate though) i would say the food was pretty good but very pricey for the portions. the spicy chips were super good esp w the sauce.

★★★★★
Local Guide
December 22, 2022

Food was delicious

★★★★
Local Guide
December 22, 2022

Very good burgers and fries. Incredibly friendly service. Not cheap, but worth it.

★★★★★
Local Guide
December 22, 2022

Think those are the best fries ever. Service and burger were great. I recommend. Weve been here many times. Very consistent. Highly recommend tje Ho Hum, Plain Jane and Skater Boy burgers...excellent

★★★★★
December 22, 2022

Love it

★★★★
Local Guide
December 22, 2022

Surprisingly good! I had the poutine, which was GINORMOUS, but quite delicious. It was a burger joint that made good burgers.

★★★★
Local Guide
December 22, 2022

Love the burgers here. Their onion rings are the best.

★★★★★
December 22, 2022

The best in Milton!

★★★★★
December 22, 2022

Great experience Highly recommended

★★★★★
Local Guide
December 22, 2022

oh wow

★★★★★
December 22, 2022

Still a great experience despite the increase in price. Inflation is a horrible thing. The best part of this dinner that bumped my rating from 4 stars to five is the fact that they still have PLASTIC STRAWS!!! Yes!!! No drinking through a newspaper for me! Lol. Thanks Works!

★★★
Local Guide
December 22, 2022

Patties are kinda dry for that price. It was ok only. Got the ObiWan Kobe burger which has wagyu patty and it was kinda disappointing

★★★★
Local Guide
December 22, 2022

We were surprised this place wasnt packed for lunch! So many great options on the menu, with alternatives for those with dietary restrictions. There was a significant issue with one of our orders, but it was appropriately handled.

★★★★★
Local Guide
December 22, 2022

Burgers are amazing. You can choose from a huge menu.

★★★★★
Local Guide
December 22, 2022

Came here with a friend and our food was pretty damn good. We got the cauliflower bites to start which were nice and I got the kobe burger because I never tried kobe beef before and always wanted to and it was delicious.

December 22, 2022

Very unprofessional, sloppy slow servers. Very sad this place once was great.

★★★★★
Local Guide
December 22, 2022

Got the Chicken club and it was fresh and delicious. Fries were next level.

★★★★★
Local Guide
December 22, 2022

Vegetarian?-- They have something for you. Vegan? -- They have something for you. Celiac? -- They have something for you. Like spicy? --They have something for you. Something for EVERYONE. DELICIOUS FOOD. HUGE portions GREAT service. DEFINITELY worth the money.

★★★★★
Local Guide
December 22, 2022

Burgers are amazing

★★★★★
Local Guide
December 22, 2022

Perfect gourmet burger place

★★★★★
December 22, 2022

amazing service and food

★★★★
Local Guide
December 22, 2022

A sure bet for burgers of all kinds Vegetarian options: They did have options Kid-friendliness: Lots of kids so ..

★★★★★
Local Guide
December 22, 2022

Great for gourmet burgers, easily one of the best in Milton. The burgers we got were perfectly cooked, and not dry nor greasy at all, which is a great combination. We try and try something new everytime we come. Our server was great, very fast and made great recommendations. I had a sautéed Mushroom Burger with bacon, 10/10. Will be coming back! Vegetarian options: I saw impossible burgers on the menu, but I never ordered them Parking: Always easy to find a spot on the street here. Kid-friendliness: Saw families here quite often when I went with kids.

★★★★★
Local Guide
December 22, 2022

Excellent service from the staff and magnificent burgers.

★★★
Local Guide
December 22, 2022

Great fries, thats all i stopped in for. Lots of burger options. Food