Subway in Milton
389 Main St E, Milton, ON L9T 1P7, Canada
About
Your local Milton Subway® Restaurant, located at 389 Main St E, brings delicious ingredients and mouth-watering flavors in billions of sandwich, salad and wrap combinations to you. An alternative to traditional fast food, we offer freshly cut veggies, toppings, protein and freshly-baked bread to create the perfect meal with freshly baked cookies all at a great value! All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™ that are ready to take your order in person, online, in our Subway app, or for delivery.
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If you are vegetarian you can go for there veggie options, I tried tuna rice bowl and broccoli cream soup. Both were superb and I paid 17 $ in total. For parking you can park your car in front of dollorama which is next to it. Over all good place to get food quickly in your lunch break.
This is the second time my order has been incorrect. I've seen the reviews for this store, and the feedback aligns with my experience. It seems the staff could benefit from better training, and the owner or manager’s responses to reviews are quite unprofessional. I always order the Italian BMT, yet my friend ended up with a Veggie Delite wrap—no meat at all, how is that even similar? Why do I need to write my order in detail, shouldn't your staff know what normally goes in an italian bmt, other than the veggies? They should be more attentive since that’s part of their job.
Delicious gluten free with tuna
I've literally not been to any Subway for a number of years, and today, due to a minor delay, I figured I'd take a lunch here! To my surprise, the selection has expanded to great quantities. I finally decided on a stampede brisket, with the help of the lovely lady's help, the sandwich artist! Well let me tell you, it was delicious! What made this lunch that much better, is the phenomenal atmosphere and highly positive energy! I give this location 5 STARS. I was welcomed with a very admirable greeting and it went up from there. Lastly,,, the best of all. The straws were plastic, wrapped in paper!?! YES!!!!! Finally, a plastic Straw!! It didn't go soggy on me within 3 seconds!!! I highly recommend this Subway! Thank you ladies, and thank you Milton!!!
I dont eat their bread, so I gave salad a try. It was delicious. Steak and avocado salad is worth trying especially if you aren't into subs but the rear of your friends are.
I ordered two subways on the app. June 16 9pm. Coldcut and iltalian but. Both separate orders. I showed up and only my cold cut was ready. The lady told me she didn’t get an order for Italian bmt. I showed her the order on the app and my bank statement for 8.45$ (seperate from the 7.50$ for the cold cut). She asked me to refresh the app which I did and the order disappeared. She then called her manager he was very rude on speaker phone with me and told me “it’s not my responsibility” and couldn’t help me. I have PROOF OF PAYMENT…. It definitely IS his responsibility. I left the store with 1 sub even tho paying for 2. I have reached out to subway customer service. I am a frequent customer to this location and this was my LAST time.
I ate a simple veggie sub here this week and the next morning I got severe food poisoning, non stop liquid diarrhea for 25-30 times and throwing up anything I ate next day . food safety protocols clearly aren’t being followed. My husband ate everything I did the same day, but he didn’t have subway , so clearly subway is the culprit. I’m guessing they’re not sanitizing and wiping down their work space/ counters , or washing the vegetables or preparing things safely. All I had on my sub was lettuce tomato onion and cucumber. Not even any meat. I would advise not to eat at this location. Not safe and I am 36 weeks pregnant.
Thank you so much for your hospitality. You might recognize me, I came in very late with another friend of mine at the end of the stores closing hours, and you still served me and I really appreciated that and still kept me inside and warm until I was able to warm up a bit. The food was also very delicious, and I was satisfied with my meal, and the chocolate milk was very good. I really appreciate the man that was sitting at the table and the lady at the front who was so caring and friendly. I will continue to visit this location, and am happy to know they provide good hospitality. Thank you so much for letting me stay even after closing ❤️😊
Best food
The food was excellent, and customer service was splendid..
I watched this guy use the same gloves while handling the money and the food. Disgusting.
Clean subway!!! The food was amazing and also the customer service was good!! Do visit this location Food
Healthy eating, fresh food, and great test. I really enjoy going there.
Dhaval was Friendly, efficient, professional and GOOD at MAKING a Salad!
I was so hungry that day and the food was so good but the tables are a wee bit dirty but I recommend to go here for a snack or lunch.
The food was amazing the fresh ingredients and the variety different options, the atmosphere and service was light and delightful 100% recommend coming here.
The food was great here and the staff was spectacular definitely going to come here again
Ordered online. Food was ready on time and fresh. Made perfect! Thank you!
Over the past six months, I have attempted to place orders from Subway via Uber Eats on six occasions, each time without success due to the restaurant declining the orders. This recurring issue not only results in significant revenue loss for the establishment but also suggests a misalignment with the platforms service objectives. If participation in the Uber Eats platform is not aligned with the restaurants operational strategy, it would be prudent for the management to reconsider their listing. Moreover, feedback from several individuals indicates that this particular Subway location in Milton is perceived unfavorably, further compounded by consistent order denials through Uber Eats. It would be beneficial for the management or owner of this establishment to address these concerns to enhance customer satisfaction and operational efficiency.
Very rushed, very disorganized and not cleanly at all! Things were all over the place work station was very messy!
Amazing service
The cleanliness of the restaurant and food preparation area further adds to the positive dining experience
I have been to this place veggies and meat looks really fresh, staff are really friendly , nice and clean premises.overall it s a great experience.
Great food and ambience. Store is very clean.
Fresh & Delicious Food
why i order a 16 dollar spicy chicken sub with cheese and vegetables and there is only chicken and bread inside..... who did this and why edit after managers response: if i order a 16 dollar sub off the pre-made menu which specifically lists the ingredients as part of the 16 dollar total, i think i can reasonably expect to have those ingredients put on it. i did not pay 16 dollars for just bread and chicken. my receipt clearly states i ordered from a set item (which i reiterate, cost 16 dollars) so i am not sure what information you are talking about. if i ordered a big mac off the mcdonalds delivery menu then logically i should expect to get more than a burger and a bun; the same logic applies here. i am not mad at the employee who did it but i think the manager should learn some reading comprehension skills. thanks!
I have visited this subway on Friday(02/09/2024) at 1 PM.I have waited in line for 5 minutes and that is not issue at all.Lady who make subway she is angry all the time while i am in subway with his colleague.I can understand young boy is new and trying to learn but she should not have any right to scream on her colleague(young boy) I feel very bad for young boy.He is great listener but lady scream her every 5 seconds front of all customers and customer is laughing as well.This is not good for business and owner should make sure keep enough employee so young boy doesn t have to suffer. Thank you
great customer service
The service was impeccable. The staff exhibited a genuine passion for customer satisfaction.
The sandwich craftsmanship at Subway main street is impeccable. From the perfectly toasted bread to the artful arrangement of ingredients, each sandwich is a masterpiece.
The staff was quick to assist, and their cheerful demeanor made the ordering process a breeze. Thumbs up for excellent customer service!
Subway main street understand The balance of ingredients ensures a satisfying and fulfilling meal without overwhelming the taste buds.
The welcoming atmosphere at Subway main street is unmatched.
Average store
Went to get a sub on New Year s Eve. Most friendly person was working and she was wonderful (sorry forgot to ask name ). Sub was prepared just as we wanted it and friendly convo went a long way. Food was fantastic and customer service just as good.
Very Bad customer service, I spent 64 dollars and she didn t say bye or thanks to me iam not satisfied with my order! How the way she makes !!!!
Its as good a sub as any. The servers are usually nice.
Their Veggie Delight sandwich is awesome. They have multiple choices for bread and fillings. The staff was friendly and provided great service.
Picked up dinner on a rainy night. It was very busy and you could tell the ladies working were under pressure with in store customers and online orders. They remained friendly and the subs were made perfectly. Bread was fresh, ingredients were plentiful. Was given cookies because there was a long wait which was a nice surprise. Although not needed, it definitely made me feel cared about as a customer.
Its ok
The staff was rude to my son (8 yrs old), threw a bag at us when we asked for one, provided no napkins, and tried to say it wasnt possible to upgrade our combo items from a juice box to fountain pop. Whoever was working during the day on May 10th for the lunch hour should undergo some customer service training, otherwise, she will only continue to treat customers poorly, providing a terrible experience, and ultimately resulting in the loss of customers. I know we wont be back to this location after this interaction.
Older lady working at this location is unbelievably slow and just looks like she doesnt want to be there. Unfortunate that customers have to pay for that... Do better, especially when Mr. Sub is down the street and Firehouse Subs is in town...
Not only is this location unclean. The staff here are super unfriendly and rude. Will not be back.
Great server behind the counter. Always go to this subway because the staff is fun to chat with and she makes my sub exactly the way I ask. Food
Fresh Great Staff . Deserve Wage increases. ... Food : 5/5
Employees did not wash hands.
Great service. Great food.
Revamp Your Image, But the Tuna Tale Remains: Subway, you can change your logo, décor, and even your jingle, but lets talk about the elephant, or should I say, the mystery fish in the room. Despite the buzz in newspapers and even a nod from the company itself, it seems like the saga of the enigmatic mystery meat tuna continues. Oh, I get it, theres a multi-million dollar franchise to protect. But really, are we still doing the whole smoke and mirrors routine? And lets not forget, this isnt a new trick - for over a decade, Subway has been serving up this aquatic mystery tour to the world. So, spare us the glossy rebranding and lets dive into the real fishy business, shall we?
very slow service The gurl working here is constantly on phone not responding to the customer really poor customer service
Never in my life have I gotten home and been so dissapointed after taking a bite of what would have to be yesterdays white Italian bread. Looks like Ill be going to another location from now on.
The details of my experience could not be explained through mere words. Easily the best subway on earth
The store was clean. Service was great!
I visited to tk cream of broccoli soup and two chocolate chips cookies the lady who served was new she didnt hv any idea if u do any survey it generates the code by which u can get cookie or anything as a gift.no worries she was gud in service kewp it up. Bless u
Typically like Subway however my visit today was disappointed. Some of the toppings were not fresh and some of the lettuce was rotten. Maybe the lady was offended by my mentioning it but was very stringy with my toppings. Still love Subway but will go to a different location next time.
Great subs and stuff
I came in to order and the lady working didn t even turn around to acknowledge me, didn t even look at me. She was busy cleaning the oven while having a phone conversation with a family member or friend. Why hire employees who won t even serve customers but would rather be on the phone talking during their shift. I left after waiting three minutes
Subway I find is awesome good. Always better then a burger.
Friendly staff. Clean spacious space to dine in. Will visit again
The people have no customer service experience and are very rude. Terrible service. If I could give a 0 I would. The sub was soggy and there was barely any sauce in it.
Bad experiance , Lady working didnot say hello or bye , she litterlly only said yeah yeah thats it, the food doesnot even looked fresh to me , worst subway experiance for me
Just waht you expect from a subway. Its a sub with toppings that Id made in front of you
Bad quality of food and the tuna salad portion is way less than before
Delicious, fresh and fast! Thank you!!!
Thank you for making my sub so delicious today and changing your gloves between dealing with meat and my veggie sub!! She was so friendly and so busy and definitely did a great job
Fresh food and good service!!
My favorite subway location, by far. Ingredients are always fresh, service is quick (usually served by the same lady and shes super friendly), cleanly.
best subway
Someone needs to do their job and modify the hours of operation on google and not just stick a paper to the door and make people drive there just to find them closed with a paper stuck to the door with their new hours. This is unprofessional and unacceptable. Never returning here ever again
Owner sucks and has a such a bad attitude
Bad service., funny smell inside, still had ad up for March 2020.
Very clean. Friendly staff. My go to place. I always order the BLT on Flatbread and it is amazing.!! I think Im there too often because now when I walk in they know what I want!
Great service. Fast, friendly, & followed all cautions.
My kids loves this location. Friendly staff and clean restaurant
5 of my friends came here for lunch today and only 2 of us would actually be eating. In showing our vaccine proof one of our phones died and it took us a while to find a way to get it. During this, three of the women were talking about us (in a negative way) in another language, thankfully one of our friends kind of understood. Then when I finally got to ordering, the women making my sub was on the phone making a personal call. Overall it was just a very unpleasant experience.
Since the new owner has taken over this location I have become a regular customer. They always greet you and serve you quickly.
I always get my lunch there is a good location
Bad customer service worst subway location I ever been to
I love this Subway! The staff here are always super friendly and its the only Subway I know of that has a highchair to use.
Worst CUSTOMER SERVICE EVER. IT FELT THEY ARE GIVING AWAY SUB IN CHARITY AND WE ARE NOT PAYING. NEVER GO HERE.
What a waste. You want quality go to Mr. Sub!!!!
Yummy! Always fresh and they have friendly staff!
They were training. And it wasnt as good as usual
Good subs
Nice and clean. Although there were lots of people ordering, the girl behind the counter never lost her calm.
It has a great environment and it is nice that you get to customize your own sub.
Very polite sandwich artist. We were treated with courtesy and quickly. Nice experience.
which way? Datway
Genuinely the worst subway in town, always slow. I don t usually write negative reviews although I had a horrible experience tonight. Food was frozen, had to drive back to get a refund and didn t receive it in full. Not to mention having to wait 30 minutes for the food to be made in the first place, waste of an hour of my time...
Recieved Iced cold meat balls on sub called when I got home and response was for me to come back, and that thats why she asked to toast the sub. WTF
Need better food
Grabbed some lunch
Long wait due to running out of food
Good staff
Staff unable to comprehend english
Great customer service its a shame people disrespect retail staff by not saying please snd thank you, its one of my biggest peeves - My personal favorite is egg salad sub
Very humble and gentle staff. Great customer service. Sub was made proper too.
Good allergy practises, we will return.
Good sammy
Terrible service and employees...there is absolutely NO professionalism in this franchise. We came in and waited 10 mins and there was one employee on her phone apparently talking to the manager in Hindi. Now as someone who has worked in the food service industry, it is common courtesy to help the customer but NOT HERE. Instead the girl working was arguing about how she was on the phone with her manager and not a friend and how she wont take any nonsense and told us to get out of the store or else she would call 911 for harassment?? We will never be coming into this Subway, so sad that they have people/employees like this representing them.
EXTREMELY disappointed with the standards of this Subway joint. We came in today and the employee was chatting on the phone with her manager and didnt even care for us waiting on her, she was SO BUSY on the phone, chatting away in Hindi. After a while we decided to leave but came back to ask her if we could speak to her manager and complain about her unprofessionalism. So my brother spoke to her manager who tried to diffuse the situation and during that time the employee was arguing with my brother. Later I came in from the car and she started arguing with me about how I need to calm down, how she doesnt care about customers like us and about how I was harassing her. She later even had the audacity to tell us to get out of the store and threatened to call 911. She caused such a big scene and wouldnt stop arguing with me despite her mistakes. I will NEVER come into this store ever again. This is not the first time they have let me down. To those in charge: Please get someone who is able to speak and comprehend English and is trained in customer service satisfaction.
Terrible service at this subway, so sad to see unfit people working their to represent the brand, really is a shame.
EXTREMELY disappointed with the standards of this Subway franchise. The employee was SO BUSY on the phone, gossiping away in Hindi about another employee and supposedly rude customers. I decided to speak to the manager who was on the phone with her and gave the manager a piece of my mind regarding customer service and how me and my sister were waiting for her employee to serve us. As I spoke to the manager who tried to diffuse the situation in the same time, the employee was arguing with me and telling me to stop making up stories . Later when my sister came in from the car, the employee began defending herself and arguing with my sister and literally harassing her saying she would call 911. She went on and on with us saying how she isn t our servant, etc. One thing is for sure, I will NEVER come into this store ever again. This is not the first time they have let me down. To those in charge: Please equip yourself with proper staff.
Amazing store. Ive noticed the ingredients here are always very fresh. A lot of nice people working at this location as well. This is my go to spot when Im craving subway!!
Amazing staff at this location.
Terrible service and no respect for customers - very disappointing :(
Got a salad. One handful of lettuce and Th3 rest veggies. Every bite was just Onion or peppers or olives. Asked for the chicken on the side as I dont eat meat and my friend does. They kept it aside till the end then threw it ontop. Will not be going back to this location.
Good selection
Super slow at the location but extremely nice
Great Service
Very friendly staff, and clean store. My only disappointment at this location is that they didnt have the Fallafel sub which is one of my favourite types of subs, especially when made as a wrap! What I did have instead was good.
This location is the best in Milton the Home Depot location is the second best...
love the broccoli soup
Decent Subway Joint
Great sandwiches and staff.
Good food
Always fresh!
Nice to have the rewards from subway if they actually gave them to you be to several outlets get very few that give you your points. Most oh sorry try again next time or go to their web sight ya right
Very good. Fast and friendly service
Nice sub place for quick grab n go!
lovely staff!
Awesome Place
Be patient with questions
Fast service. Nice place!
Evelyn works there she is GREAT! SO are her sandwiches.
Restaurant was empty, yet, every single table was dirty
THIS is by far the best subway in town! A lady by the name of Evelyn works there and she is what all subway employees should model themselves after. She is friendly and efficient and her customer service is top notch. Her sandwiches are the best!
Love it it is so frendly and fast
This location in my opinion is slow and I found some of the veggie toppings to be soggy. Love Subway but in the future I may just drive to a busier location to get crisp veggies.
Good service
Fresh food, your way
Good Sub....Very Friendly Service
Only ever has 1 employee working on dinner and lunch rushes. They have infant children in car seats in the back and basically hide in the back taking care of them. Waited 15 minutes just to be served when I was the only person in the store (this has happened multiple times), doesnt restock cookies during lunch and dinner rushes so you are out of luck if you end being 10th in line. One time waited 20 minutes for a sandwhich only for the employee to make a mistake on the register and then tell me she could only take cash because she could not unlock the mistake she had made even after repeatedly telling her I only had debit, after the 4th time asking me if I had cash I just left the store. The store seems to be under new management (second half of 2016) the staff on hand has been cut to one employee who constantly needs help. Ive been late from lunch so many times because of this place even when the store was empty. I dont even know why I still come here.
