Tim Hortons in Mirabel
10025 Rte Sir Wilfrid Laurier, Mirabel, QC J7N 1M6, Canada
About
Located at 10025 Sir Wilfid Laurier, Mirabel, QC, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.
Business Hours
Services
Photos
Reviews
Most Mentioned
As a trained chef and someone who works in client service, I was particularly shocked and disappointed at the service at this store. I was waiting patiently for around 5 minute, note that I was the only person in line, and when the young man final arrived at the cash, he just stood there and did not greet me until I said “hello, how are you?”. After taking my order he just left, did not say thank you and when my food was ready just handed it to me without saying thank you or good bye or anything of that nature. I asked to speak to the manager on duty and she did listen however she made excuses saying it’s not the norm that her staff acts that way and did not offer apologies or any way to make it right. I have managed a store of one of their competitors and if I heard about one of my employees treating customers like that, the consequences would be swift and severe. I do not mind waiting, but you should assure that the service you do provide is professional and courteous. Note that while this review is written in English, the whole interaction was in French and that I am fully bilingual. There is no language barrier contributing to this lack of service. Do better!
Love this timmies,gives alot of free money plus free food
Coffee and cookies were ok but the place was very dirty, everywhere was filth, on the floor and bathroom! Disgusting
Service was good and fast enough. There was a mix up in the sandwiches and lady noticed in time and fixed it.
Fast at the drive thru, not missed a thing in my order yet here ☕
The place was very dirty. All the garbages were overflowing. The employees weren't wearing gloves when handling the food and the glove box was directly on the counter. There were six employees and it took forever to be served and to receive our order. Only good point I have to say is that they no longer had the syrup for my refresher and they offered me something else. But otherwise I wouldn't return.
Very poor service. The clerks were looking at each other to see who serve customers
When I tried to order a coffee in English the person taking my order said something to another employee in French and then walked away. Then the second employee also walked away. When nobody appeared to take my order in a reasonable amount of time I let without a coffee. Also the washrooms were closed which should be illegal. You don't need to speak English to take a coffee order you only need to understand about three words. It was quite obvious that the drive-thru was the priority. Next time maybe I will try the drive-thru with my tractor trailer and see how that goes. Epic fail
For two years I have been asking for sponsorship for the residence which is just behind the Tim and I am told that I have to give my form a year in advance,??? And this year I did it again and when I called a certain Mélanie Garneau she answered me rather curtly: I told you not to call me, Im the one who will call. Frankly, several people from the residence go there, what should I think of this response?? Chantal, director
Its not uncommon that they dont have the muffin or donut I want, every time I wait for my order the same dirt is not cleaned even though I kindly mentioned it to them
Very dirty full of flies. Not clean. Misplaced muffin display and timbits on the floor. 20 min for a latter.
The service is fast and impeccable. The well-cooked wrap is always perfect, and the orders are exact. The line moves faster than at all the Tim Hortons on my route. Bravo for the notable improvement in recent months. And, once again, they are the only ones to toast the wrap twice correctly!
Incredible, I go in there, there are 2 people in front of me (they order 2 coffees) I swear to you 17 MINUTES LATER I was still in line to place my order, I go back and there is a line up coming out outside. How does it take TEN SEVEN MINUTES TO MAKE TWO COFFEES. I left without ordering anything, incredible how it stays alive on time, its so late ***88
I just went to get an iced cappuchino and evening workers should pay more attention to the amount of java in the ice cap machine. There were clearly 3 bags of java rather than 2. My ice cap literally tasted like espresso very very strong all the customers will be drinking this in the next few hours until the machine empties I try to call to avoid that there are other customers who drink it but they dont respond. In short, I couldnt even drink my iced cappuchino because its really not good.
I would like to congratulate Nathan as a nice evening boy!! very polite and attentive to young customers like that we need a lot more well done boy you do a remarkable job
Nothing negative to say about this Tim Hortons. My orders are always intact, no errors every time and fast service! Having been to several Tim Hortons in other cities, the service is second to none.
Very dry donut. Looks like it was made overnight
Always fast to this Tim!!! But watch out for mistakes
Always smiling person
I like to have iced capucinos but the drive-thru is always slow like almost all times unfortunately
Just the drive thru opened in the morning, my truck is too big to fit there. Criss its cave.
Alright ..
The big problem is that it must have been two years since the toilets were cleaned
Always nice to pay for something and realize that key ingredients are missing once you get it home.
If you are looking for an ultra quiet Tim this is the ideal place IN THE OPEN FIELD.
Always well served to this tim!!!
Good service
Fast!
I got sick with food poisoning because of what I ate there (beef sandwich) after getting sick I realized it was because the meat was raw or almost uncooked. (PS: I ordered in the evening and I ate while driving home so I couldnt see the meat before eating it). In short, I was really very sick for a day and a half of staying at home because no one checked if the meat was okay. I would never eat there again. In addition, products are often missing. I advise against
So make sure you respect the customers order, especially if its for takeout. I ask for a chippotle sauce in my blt because there is 0 sauce in it and its dry. I arrive close to 15 and I realize that my blt has no sauce. So I ate it the same because Im 10 minutes from the restaurant and I dont have time to make a u turn. Its not very complicated to follow an order, especially for a blt.
Due to the new pizza at Tim Hortons, the violent service is an endless wait for you to want your coffee.
The most beautiful smile cookie we have obtained since the beginning, and this in the different Tim Hortons Parking: Lots of room
Telling your colleague on the drive-thru microphone that you are disgusted with customers because you have difficulty punching the order is quite ordinary. Ye 5:30 a.m. on a Saturday, breathe some days worse than others. Tell me again at the counter because I tell you we can hear you talking about it back, seriously? Find something else, customer service is clearly not for you
Too ling
Good tim horton compared to the others.
Very nice Tim Hortons
Stop for the toilets and a coffee the young lady who works there very polite and smiling... very clean
Ok
Putting up a sign takes two seconds when the machine is not working, simple command very complicated! I always order a small dark coffee and a small iced cappuccino with an espresso jet, not complicated and yet there is always something that goes wrong. Not strong!
Ive been going to se tim several times but for some time now they dont know how to make French vanilla. I end up with a glass of hot water instead of real vanilla. A glass of water is starting to get expensive
When you ask for a box of 50 timbit mixers and the young person doesnt force himself to mix. 25 chocolates and 25 cinnamons. Great fun. And message the person who responds to the comment. Instead of copying and pasting, respond in real terms and it will show that you really care about the service.
Well done to the whole team
Cant go wrong with donuts & Coffee
Good service
Very qualified staff loyal to the post and fast and courteous service! Thank you for your excellent work!!! 2 days without electricity I come to stock up! Give 1 star and not ask for correction, hypocrites and far from recognition! Parking: Perfect! Kid-friendliness: Bench!
We have 2 Signalers for SDV City Signaling, we ordered 2 lunches with Coffee The Coffee is perfect a large 2x2 and a large French Vanilla. Lunch leaves you bitter! I asked for a multigrain bagel with Philadelphia cheese plus extra bacon. I received the bagel and philadelphia cheese but 0 Bacon! My colleague asked for a rap from the worker she had a BLT Rap a disappointment Check your orders before leaving the service window. Sincerely 2 Signalers from SDV disappointed!
Times are tough in restaurants... Tim is no exception!
Good services
Correct service but very fast. The iced cappuccino is perfect it doesnt just taste like ice cream and the workers wrap is very good, lots of sauce. Very satisfied.
Good service, employees keep smiling in these difficult times.
Food and drink are good, it tastes like tim! Sometimes the drive-thru is really really long and very poorly cleared of snow...almost perilous if you choose the left lane. Otherwise inside it s clean!
Well, despite sometimes a bit of a wait, but the customer service in the *morning* makes up for the delay, but getting better and better
Overall its OK but checked your order 2 x out of 5 inaccurate
Like the others
There were beans in the coffee, they forgot the cheese in the order of cheese toast and peach juice, disappointed.
Alright
Dhabitude le service est bien, par contre quand il y a plus que deux produits sur une facture cest très difficile davoir la bonne commande. Ça fait deux fois que jy vais et quil me charge une boisson en trop, pas le bon format et quils ne veulent pas me rembourser. Ils ne proposent même pas un remboursement ou autre chose et nont pas lair de savoir quoi faire.
New in St - Canut, clean, beautiful atmosphere. Courteous service
I have never seen a Tim Hortons so disorganized on a floor! The employees laugh, shout on the floor, a blatant lack of professionalism!
The very nice staff, hard work, thank you to them
Still out of stock, limited variety
Ciboire, how long is the drive-through service!
Not very fast service
The food is good, but the customer service leaves a lot to be desired! Employees not courteous, in a hurry (he didnt have a car behind me) and not at all welcoming. Damage.
The worst Tim Horton ever. After 25 minutes in the drive-thru without moving. We left without receiving our order. Tim horton rte 158 st canut
Interior cleanliness 5..exterior smells of drains on the terrace 7, the cement floor where the drains are should be washed......service still good.....thank you
The drive-thru was good the lady took my order and I didnt wait long soffe I had asked for 2 bagels with cream cheese and bacon then my bacon wasnt there? $1.50 for 3 slices of bacon and we dont put it in? Very pathetic
Tim is Tim
Slower service than normal, but still OK. Some new employees were in training!
Unable to give the correct item Autistic gang paid too much
Very good service provided by Mathias this evening. Very invested in his work and conscientious! Thank you very much!
Like the others. Own
So disappointed with the service and the quartered potatoes. I ordered a chai latte, they gave me a latte and they told me that they dont make chai even though Im used to ordering it at Tims! The potatoes were hard as if they had been reheated in oil a second or third time! Impossible to eat it was disgusting!!!!! Thank you for reviewing your restaurant because it seems to me that you are very unhappy.
Its the customers fault if the order is incorrectly punched at the cash register, a trio of lunch coffee sandwich English muffin bacon potato ketchup is too complex for them to understand. There is no pill to cure stupidity.
Rotten service in addition to being unable to place orders in the sense of the world really disappointed
If you want a toasted bagel, specify well toasted or youll end up with a bagel thats barely warm and not great in the mouth.
Very good coffee and very good ham and cheddar sandwich
Fast and courteous service
Je ne suis pas difficile mes a tous les fois je suis aller la il avais rien de frais baggel toultant sec ou trop cuit ,manque tooujours quelques chose dans ma commande timbits zero frais je suis retourner en esperant que cetais seulement une fois que sa aurais arriver mes ce nest pas le cas desoler mes les prochaine fois je vais faire 3km de plus pour aller a un autre tim
Very good food and very good service
Always very busy
Fast service and nice people,
Nice tim but never anything in stock hot chocolate/broken French vanilla machine no boston and other donuts expired egg according to the cashier lack of soup no bread for the soup
With the application and a map we go a long way and they are everywhere I like it
The line at the carwash next to it was moving much faster than their drive through
I adore
Good service and smiling cashier
Quick and well priced good service.
The donuts are fresh and all the flavor and the service is excellent
Clean, fast, efficient and polite.
Good customer service,
Chu always there
25 minutes to get your order taken when youre 3 em long
The worst Tim Horton I waited 20 minutes in line at the drive-thru for a coffee at 5:30 in the morning I left before being served, it makes no sense. I understand that there are a lot of people in the morning, but the other time in Saint Canut is much faster despite the many customers
The only Time Hortons in the region that actually gets your order right !
Bad service! It always takes too long to have this served in the morning! And they dont seem to be in a hurry to serve customers! If you want a coffee, get 15 minutes early because of these long
Very good service
sometimes people at the drive-thru should be doing something else especially when your 15 tanks in line and talking
Very good service
Beautiful terrace
Thats correct!
Very long
The drive-thru service is always very long
Ok
Horrible services
Long wait, wrong orders, every visit. The employees dont know what BLT means I always get my sandwiches without lettuce and tomato. Its theft because there is a difference in prices. If I could give -5 stars, I would.
A hair
Fast & courteous service!
Cool !!! a Tim Hortons finally open.
Worst service poor item in the order (coffee) I ask for it they do it to me I ask for a straw for a smoothie she throws it at me worst use he rolls his eyes drags his feet on the ground no hurry
2 times a week
Very disappointed drive-thru service Very Very long and I found a hair in my tim morning.. Its understaffed or poorly managed, I dont really know. Personally I had too many disappointments with this place, I wont be able to go back.. This is my personal opinion
Coffee and donuts are excellent
Very very slow service you are better off taking the detour and going to the other one
Worst Tim Hortons Ive ever been throughout all Quebec !
Fast and efficient
Excellent
Exceptional drive-thru service.
Problem #1 Everything was perfect except that they advertise (discounts) on their menu display board. For a product that they dont even have and dont even know when they will have it. Problem #2 I would first like to mention since they changed managers the service has become slow, the courtesy of employees towards customers is no longer as present as before. And what about the atmosphere between the employees.... In fact the cashier had difficulty understanding why my promotion on fidelitim didnt work. And when after asking the assistant manager and another colleague wanted to help. The assistant or manager of the moment to whom she had already asked and who had replied that she could do nothing to help me (me the customer without even coming to see the problem). Well, she raised her voice at the cashier who was serving me, telling her in a dry tone that she had already answered him and looked at him with a look that I wont dare comment on. Before I loved coming to this Tim, now I avoid him to the greatest extent. Damage
Not able to offer the full service as required. Not able to fill an order 100%. watch your bags...things are always missing...beacon extras are never in the sandwiches. Things go wrong in the kitchen and people struggle while the customer waits at the drive-thru.
Consistent as always.
Good service
I spend about 2 days in the evening, always great service. The reason you lost a star is because I just went through the drive-thru, and it was my mistake I asked at the window if we could make my latte with almond milk because the person who the prebd is lactose intolerant. I had the right to a huge sigh from the cashier with a staring look and I even had the right to the sentence; Well, it s already done. And the lady was cold for the rest of the transaction. For assembly, I always have a great customer experience, always smiling and courteous. I wont let one bad experience ruin it, but it still costs you a star.
As a tourist I like to stop at Tims to have a coffee and eat before hitting the road because I was going to Saint-Jérôme
Often lacking everything, staff not in the same mood...no thanks etc...not strong!!
