Tim Hortons in Mirabel
13935 Rue Saint-Simon, Mirabel, QC J7N 1P4, Canada
About
Located at 13935 Rue St Simon, Mirabel, QC, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.
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Most Mentioned
worst Tim Hortons i have ever seen
One star is enough said. No one is in charge and the atmosphere is just a free for all.
There's been a misunderstanding. I like Tim Horton's for the most part and I thought 3 out of 5 wasn't too bad for a coffee shop. We are not talking about haute cuisine here and as far as coffee shops go this particular Tim Horton's is quite good. And 4 out of 5 means the staff were excellent. In my world almost nobody gets 5 stars.
Went late at night and was open since this one is a 24H location. Everything was full and fresh. Dining location was clean. Couldn't ask for more. Definitely a go-to location if you go out late at night.
Garbage service specially at night have a video of 3 people just being incompetent I’ve been a client for Tim hortons for the past 15 years but never seen one that don’t even take the clients order for 10 minutes or more
Worst location ever can deal with . I just had chicken noodle soup with regular lemonade . I can't say more for the soup . There is nothing they just filled with water. No noodle no even one piece chicken. The lady gave me lemonade then forgot me waiting in the car until other guy came in asked in french what are you waiting for ? I said my soup he found it on a side . I wished if I could check it before took it . It's just coloured water with flavour. Must change the name and drop chicken. Lemonade is something else rather than calling it lemonade.i added it just after the ice melted
Very impolite and rude manager and stuff. They are so unprofessional and after 3 times could not prepare the correct command for us. They were not sorry and at the end one of them threw away my order in front of me. Usually I’m not fan of Tim Horton because they are soooo impolite
We chose this because it was advertised on Highway 50. However, that was a bit of a trick as it was 3K off. Once I got there, I had humourous difficulties in ordering in English. The staff were very nice but 'Large coffee double milk' was too much for them. On top of that men's washroom was in very bad shape.
I like it
Very beautiful display, very nice setup. Staff a little impatient.
Very fast service, hot food and friendly welcome.
Vicky even after 30 years your customer service is Horrible
Uncomfortable to hear the manager Sophie speak in a condescending way to her young employees. We are always well served, dont give up.
Even after 30 years, Vickys customer service is super cheerful
Well located in Saint Canut -Mirabel, always choice, friendly staff, clean place.
Jévite normalement le Tim Hortons, car je trouve le service lent et il y a souvent des erreurs dans ma commande, mais ce nest pas le cas de cette succursale! Le matin, le service au volant est extrêmement rapide, lemployée à la fenêtre est toujours souriante et sympathique et je nai eu aucune erreur dans mes commandes jusquà présent. Continuez votre bon travail! Merci
Cuckoo, When I receive my order either at the drive-thru or at the counter, it is often hot. I often receive good service from them and the employees are respectful and kind. Regarding the atmosphere, its okay. The tables were clean and the toilets too. Thank you and have a good day.
Good service, the food is good as always I am always delighted to come into Tims to order me a drink or a biscuit we are never disappointed with Tim apart from the atmosphere which could be cleaned more regularly we hope to see a little commitment and more respect among the employees because well Im treated like a female dog but hey theres nothing we can do about it! Even if the food is always good, the service remains terrible and we dont talk about how the order takes 3 hours to prepare. Damage!
Missing in my order and I was already far away when I realized it
Very good service. Received with a big smile! Thank you Karyanne!
The food is very good and the two guys who work too but there is a serious lack of employees on the evening shift.. the guys didnt know where to put their heads
Correct customer service but nothing more and Im not talking about all the employees except that the person who served me was stupid or a bad day for this person who knows have a good day
Very slow service, no response from the staff when we arrived at the checkout. Washing seems more important.
A big CONGRATULATIONS to Karyann! Im a Moka addict, Ive gone from 1 to 2 times a day for 4 years and I can say that 2 out of 3 times theres a mistake. If I go there before 9 a.m. Im sure Ill be back because I know that if I go to the Drive-thru there will be a mistake...no cream or just hot chocolate... I complained every time and NEVER changed anything except with Karyann. Shes the only one who took me seriously (who really heard me) I worked for the owner and I know that customer service is important to him. I hope that all the changes that have been made over the past few years will end up bearing fruit..........
The night service employees are poor and tired
The 2 Jé are the best employees by far there going there in the evening its not the same universe as during the day guaranteed
Drive-thru service in the morning always super fast.
10 minutes of waiting for a little coffee,...there are 8 on the floor, and only one open crate. And the worst thing is listening to the manager shouting directions to the employees.
Hans ye sharp in tabarnak solid service. Hans deserves a promotion.
Very good service
Take more orders which are really not efficient to eat, its 1 p.m. and it takes 30 minutes to receive a bagel
Extremely long 30 minutes to receive a wrap and a bowl at 3 p.m. and being the only customer who placed an order outside the drive-thru. Order error and customer service leaves something to be desired: employee does not speak, makes mistakes and is very slow. No excuse for wrong order. The staff should be better trained because they seemed overwhelmed and not very efficient with the small number of customers.
Stupid cashier, error in the order, really long waits, the customer after me heard 10 minutes for a white bread toast. He prioritizes the drive-thru and lets people wait too long, always disappointed with the service there.
Good service and good product quality
Excellent food, friendly employees but very long drive-thru service.
I went there a few times with my best friend and sometimes alone... it was pleasant, excellent services and always lots of fun with friends... Thank you
Excellent, fast and courteous service! 24 hours in St-Canut Kid-friendliness: Accent chair Wheelchair accessibility: Yes
You are killing the donut experience.... Tim horton in general I mean.... Less and less choice less and less fresh
A Tim who is efficient.
I love there coffee
Good service
Fast and efficient service
Worst service!! Never seen such incompetent people!! Lack of articles on several occasions even when I choose my donut I dont get another different complement!
Every day he has an error or butcher, poorly done
11:00 p.m. Tuesday evening May 9, impeccable and fast service from two young employees who promise!! Well done !
May 12, 9:25 p.m. Im in the restaurant and the girls who work there are yelling nonsense at you and throwing things.. its terrible, no professionalism
Very good
Just correct
Good experience and its a good idea to go there.
Young cashier, who already looks bored when you get to the window. You persist that you dont have enough points, I show him my application I have 2658 points and he answers me: by taking a screen shot of his screen, well that tells me that!!! Ok can you restart the transaction please!! Instead she leaves, long wait, the manager arrives and does my transaction without problem. We had 2 different orders in the car, but didnt want to do the second bill. Long wait again, when a third employee finally comes to complete our purchase payments. Very disappointing customer service. There are so many jobs available, if you dont like it, look elsewhere
Drive-thru service a little slow considering there was only one vehicle in front of me
Needs clean up last night at the take out window a real mess of paper ,cups . My order was mixed up but all is OK
If I could give less than one star I would my experience was not pleasant no respect and not clean
Extremely slow service. Clearly lacking in staff so well give them a chance and go to McDonalds the next time
Normal place, you find what you need if you are looking for a quick breakfast
Worst Tim Ive ever been to! Its a shame since its the one next to my house.... But Id rather take a detour than go there now! Bored staff (I can barely understand) ultra slow service (up to 10 minutes before they take the order at the drive-thru and at least another 20 minutes of waiting in line until the window. In addition to the cold and sloppy welcome from teenagers who made 3 mistakes in my order of 4 items. Old salad in my beef sandwich with the wrong bread, my watery French vanilla and a dry muffin.... I gave it a lot of chance before doing this review, but... Enough is enough! Entk, it is said. I dont recommend it. Dietary restrictions: Filled with allergens
I arrive at the drive-thru when there is no one there they make me wait, 2 minutes later another car arrives at the other micro serve the other car before me to end up with a coffee that is too hot and tastes like it is burning
really long there is always a shortage of what takes 10 minutes to go check if there is any bread left what is lesti niesage 40$ for 4 siboire thing returned the fact moe the pockets scammer there is a lack of potato in addition there is audacity
York
Good service
20 min wait at drive thru. 4 vehicles. Quite a joke
Worst Tim Horton in the whole city bugs everywhere bees everywhere the restaurant is always closed even thought it says open 24/7
I would like to express my gratitude to employee Sidoine at Tim Hortons for his exceptional service over the past few weeks. His dedication, professionalism and kindness made every interaction with him most enjoyable. Sidoine goes above and beyond all expectations to ensure that every client is fully satisfied. I highly recommend his service to anyone looking for an exceptional experience at Tim Hortons. Thank you, Sidoine, for your continued commitment to excellence! Despite everything, its been a few days since I saw him, I hope he comes back soon :) Vegetarian options: Several options in pastries (twists, donuts, muffins) Dietary restrictions: Several peanut-free choices Kid-friendliness: Yes perfectly suited Wheelchair accessibility: A wheelchair accessible entrance
30 min have a coffee !
Its sleeping on gas!!
This is the 3rd time Ive been there in a short time and almost every time theres a problem with the coffee... first time it was old and I just went back there to have an autumn spice latte and they have forgotten the whipped cream... at $6 a coffee you shouldnt forget the whipped cream... tk I dont recommend this particular tim...
Very long to get served
We arrive at 8:15 p.m. with all the excuses not possible at the drive thru to cancel my 3 order choices. Because: young people dont want to wash the panini machine, their shift finishes in 2 hours. I told him that it doesnt make sense for another employee to end up getting involved and saying that there are no problems placing the orderj. Returned to pay, the worst attitude Ive ever had. With a crazy jmen returned to the window. Zero respect as if someone had just asked her for the end of the world because she had to reheat her panini grill. Life is not easy!
Not 24 hours
the store doors close at 4 p.m.
10pm and the drive-thru and the doors close when its supposed to be open 24 hours, very disappointing
I went to Tim Hurton on October 31 at 10:15 p.m. and I was surprised to find myself hitting a closing drive-thru. I decided to park and try the door and it was also blocked despite the fact that it was written 24 hours everywhere everything was closed.... I dont understand why....
I always get the same thing, and it actually always tastes the same
Always smiling in the morning and what a team just wow
Everyone is very friendly, especially Joanie (manager) and Diane.
Very slow service, employees shout and swear a lot. The end of the world if you buy a box of Tim Bits... Too bad Im going to go to the 158 in the future.
Very rude employee a real b..... you know who you are
Fast and efficient service, but only 2 employees, apply to work, they need you.
Service too slow and chatter too often at the drive-thru, the reason he knows between customer and staff
Great service almost all the time hope they keep up the good work
Incomplete order Lack of empty counter stock Coffee tastes like water At the end of the week not very happy
Orange Pekoe Tea with cream and sugar!
Small place to chat
We go to the Tim de St Canut on Fridays around 9:30 p.m. and its always like that. The racks are always empty or when there are a few donuts, they are dry as if they had been on the counter for 24 hours. I ordered a croissant for my daughter with butter, I got a cheese croissant I exchanged it for one with butter and it was so full of butter that it took me 6 napkin to remove a little butter It was disgusting and I threw the croissant away. There is nothing fresh about this tim and the management leaves something to be desired. Bad service not to mention that there are always errors and its never fresh.
I like his coffee
Tims is Tims Always the same
Worthy of any Tim Hortons Good service, dynamic
I ordered a large French vanilla coffee at the drive-thru and not only did I receive a very very cold coffee but there were gelatinous balls inside that looked like frog eggs which were really disgusting so I WILL NEVER GO AGAIN TO THIS TIM HORTON!!!!!
Worse Tim, never open at night even though its written 24 hours every day. Sometimes the drive closed in broad daylight and the same for the doors barred 1 hour out of 2. Staff3 incompetent and extremely slow.
Friendly drive-thru service this afternoon.
Disappointed every time its terrible.. Dont even give napkins in the bags when buying food...
Unfortunately with the shortage of people. The lack of experience appears. Young adults are doing their best. But lots of errors in orders.
Distancing measure respected.
A little more cleanliness would be welcome, dirty tables, overflowing trash cans and please teach young people hygiene concepts!
Hello, Tim! This is the Tim that I share and that I visit regularly both for the coffee and the excellent and busy food. Parking: 8 to 12 places
Cold coffee are never made well and my grilled cheese are always burnt
Very good food Average service
Ok
I love the people working here. They treated me with respect and warm hospitality!
Very quiet and clean, good service at the end of the evening, nice team Wheelchair accessibility: Yes
Good
Fast and efficient service.
Worst service ever! I dont even want to write it to you, it would be too long and annoying. Never again for me.
Not clean, poorly organized, empty counter, poorly trained employee completely lost.... I asked to wash the counter where we wait for our order, did not wash it... buttered it even more... I washed it with napkins
Its better to go when the line of cars is not too long, because when they are very busy there are frequent mistakes. A word of advice, check the contents of your order before leaving! I went inside again recently, and it wasnt strong. The employee at the cash register was in the moon when I presented myself in front of her. She didnt speak loud enough either. As soon as there are a few people, this restaurant seems incapable of not making mistakes. There would be 20 of them instead of 15 on the floor, it would be the same...I saw other customers getting impatient.. Guess I have bad luck every time I show up at this restaurant!
Good service. Even managed to take our other in English
Friendly service Cashier with a nice HELLO Very clean too
Iced cappuccino French vanilla An institution this tim horton I highly recommend Didier the Belgian
Good service
Good service despite the lack of labor. ..
Its not 24/24?
Good service despite lack of staff. Kindness was there. Excellent food.
Fast in the morning and smiling staff all day long!
Friendly staff
Fast and fresh service
Fast drive-thru service which is rare today.
The staff at the drive-thru did not have their masks correctly and the person was not very friendly and the meal was ok without more
I found a hair in my sandwich
The coffee is not the same
Very polite and helpful
I have a proposal for the Tim Horton chain, Tim-chance you order something and you never know what you will receive. At least I wouldnt have to wait. 8x in 2 months that I have been there, never received the right thing, I stay at the window and I open the sandwich before taking off, there are always ingredients missing or completely not the same thing. Chances are youre not a nurse the morgue wouldnt provide.
