McDonald's in Mirabel
13330 Bd du Curé-Labelle, Mirabel, QC J7J 1G9, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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Most Mentioned
Ordered Door Dash from this Mcdonald’s, and there were 2 missing items! I usually never write reviews but I do think it’s disappointing to have food delivered for 20$+ and not even have your entire order.
Hello, i had a mistake on my order when i got home on April 18th 2024,i went back and Antoine took care of it super quickly and got me a brand new order with hot food instead of the one that got cold in the car Awesome Service Thanks
I waited 8 minutes at the service counter. I had to ask for service. Pathetic. See photo
The food was mid, we ordered chicken nuggets and fried and they were quite soggy. Otherwise someone was vaping inside the building and the place didn't have that good of a vibe.
The service was relatively quick and the food was hot. I was a bit grossed out by an employee using his hands, rather than tongs, to reach for cookies, muffins, etc. Even pre-covid, he should have used a glove, tongs or piece of waxed paper. Management should definitely speak with their employees with regards to this, especially in front of customers.
I rarely get good service at this mc donalds. Most of the time staff in stress and inpatient. Today I had to call human resources because this McDonald's refused to add FREE simple syrup in my ice coffee. I understand caramel and vanilla flavored syrup is 50 60 cents but simple syrup is free. I take my ice coffee the same way every morning and its been years. But every once in a while. More often then not. I fall on unpatient and rude staff and managers who are unaware that simple syrup is FREE. When this happens I am stuck paying for something FREE or not getting it at all because staff and managers are to stubborn and unpatient to simply look into the computer to find the button that says simple syrup. I find it insane that mc donalds doesn't not have a courtesy policy because let me tell you this. Mc Donalds clients get treated very rudly most of the time and most of the young careless staff are slow and careless. When you have to add rude and impatient it because a very bad experience. I'm very disappointed
Very good drive threw, good team there, mistakes are very rare and when they do one they actually apologize and give you a little extra to compensate! They are fast like crazy!! Its pretty much one of the fastes mcdonald I went! (note that the order are NOT destroyed by being done fast)
The best experience ever. High quality customer service. I made a drive through order on March 17th at 3:28pm. The lady was so nice; she took the order, made it ready and hand it over. She was full of joy and shared the happiness with us.
I am very happy with the service especially from a certain Jacob an angel I will come back to see him for sure
Very fast drive-thru service
Its fast food....a little smile at the car service would be nice!
Efficient service
Wonderful place! The food always hot, never any errors in orders and no need to wait in the parking lot to receive our things
Family friendly and lots of noise
I order a BLT bagel.....no tomato and no lettuce....wow!!!
The big M was not fresh, the meat had been in the heat for too long and was dry. In addition, very poorly assembled and distributed. Very disappointing.
cleaning is done regularly a good thing when leaving and the service is always great, thank you.
The fries were well cooked and the crispy chicken was delicious Parking: Parking for truckers a little difficult
Longest drive-thru ever seen at a McDonalds
Fast service, cheerful personal. Updated as current as ever
Ok
Unable to take the correct orders, I ordered 3 different items at the drive-thru and when I arrived home the food was not well made, the meat was missing from my hamburger and my buffalo spice poutine was not the good very disappointing it is not the first time that this has happened to me I do not recommend and I will avoid all the mc donalds of the guiguere family
What a wonderful joie de vivre from the lady at the drive-thru order. Bravo for your dynamism, it put a smile on my lips!
Registered 24 hours on the tru drive...false advertising!!!
I place my order at the drive-thru, the young man passes me my poorly sealed liquor. Result, pepsi is the size of my truck. The manager takes my information and assures me that her supervisor will contact me. Two weeks later.... No news. I left messages... I saw the manager again yesterday and she doesnt understand anymore. She sent my information to her supervisor twice.... Disappointing
This m c Donald is definitely very dirty. If I compare with all the others in the sector and it seems that there is nothing to do to improve it, complaints from several consumers, neighbors and others have changed nothing
Very good and fast
I find it really scandalous that you pay for iced tea and when you get home there is only water, there is no way to complain and you have to pay so much for nothing
Fast service. Great food.
WoW! Joliane!!! a whole service, kind, proactive, helpful. You can hear it when she speaks and is extremely friendly you need more Joliane Extremely fast service despite the rush
Very clean and courteous.
Lack of things
Very good. The toys that come with the happy feast, its not like before
They dont even speak French and whats more, they get the orders wrong. It s a real joke!! TABARNAK
I ask for a mc flurry with oreo and cookie dough, I receive oreo-cookie dough AND confetti. I mention that I asked without confertti and they refused to do it again. However, I was charged extra since I had asked for the cookie dough . paid extra but without even getting what I wanted. I hadnt yet noticed at the time that I had been given barbecue instead of ketchup, and only one pot of sauce for 6 croquettes and a large fries. $22 for my mcflurry not to my taste that I dont finish, and to be able to eat fries & croquettes without sauce and COLD. Never again your McDonalds, I would rather take a detour!!!
I showed up at the drive-thru on Friday May 17, 2024 at 10:05 p.m. There were 7 people on foot. No vehicles presented at the drive-thru window. 25 minute wait before being served. I go 4 to 5 times a week and I have never had such lousy service.
Very well served
Alright
The manager was too arrogant
A young waiter very kindly served me with professionalism and a smile
Order error often long service
Very good service
Yesterday I had a Big Mac trio and I got food poisoning (chills, vomit and diarrhea). I strongly advise against this McDonalds
The fast service forget this McDonalds its really really long incredible
Very good service the girls are really professional and friendly, dont let them be pleasant
Jadore
Big thanks to Ms. Jolianne, for her impeccable service and speed.
Love the service always happy
Cant believe serving pitcher burgers in a box with a lump of salad and mayo in an empty crispy chicken mc....staff dragging their feet in addition to almost seeming to bother them its hard on a medium temp
Have not been to a McDonald for some years ,all I can say always good and fast service , a clean place and the food the taste as not changed saying it is nice.
no sauce for my burrito and cold potatoes, first and last time plus I take the trouble to ask the girl if she added sauce she says yes, really flat
I ordered two items, one coffee and one hot chocolate without whipped cream and two milk. I get a hot chocolate with whipped cream. I go back to have them correct the mistake, the employees persist in knowing who is going to do it... Poor service.
Fast service just be careful and check your order there are sometimes errors!?!?
No return calls for 3 days!! Always missing a lot of products in our orders, so becomes very problematic with children!!
Fast service, compared to the other branch about 1 km away.
Very good restaurant, rarely makes mistakes in orders
I was served by two rays of sunshine. Its been a long time since I had this luck in other McDonalds. Bravo 13330 boul labelle
The croquettes and fries, always just as good
Great staff who work hard.
Loyal to all Mc Donald leftovers
75% du temps, il y a des erreurs dans ma commande. Ce matin, après une attente de 20 minutes au service à l auto, j ai reçu un poulet McMuffin au lieu du nouveau McMuffin bacon avec gouda fumé avec extra saucisse que j avais commandé. Évidemment, après 20 minutes d attente, j avais hâte de manger et je n ai pas vérifié ma commande. Shame on me j imagine.
Ice cream machine broken but got reimbursed
Giving your opinion on a McDonalds isnt the most useful thing, knowing that no one will read it and especially not the managers! But hey, well try. What characterizes this one (and yes, each McDonalds has its little quirks), when you order from the car, is the almost systematic return to square one. The damn reserved seat. The corner where they punish you if you have the misfortune of ordering something more complicated than a Big Mac/fries/Coke. At this point, you never know how long your sentence will last... So bring your iPad or take the opportunity to do your shopping at Dollarama.
Why are products always missing from our orders and the employees seem to be complaining when its not our fault?
Its normal for the evening service its slower
There have been changes in the restaurant in recent years and it shows. The service is better and faster. On the other hand, there are sometimes shortcomings in orders.
Not able to make hamburgers with extra onions, ketchup, .... no onion but ketchup overflows imcompetence reigns at this mc do because its been 3 times that I have the same problem so its over to this one!!!
Very long service Unsmiling employees Error in the command Every time I go there
Only location in the area with good service
Its Mc Do.....same as usual
Always exact order, Hot meal and reasonable wait!
In the kitchen there are 8 talking, we say it will take 2 minutes for wraps while there are 10 tanks who have time to place an order at the car after 15 minutes are not capable of making a double cheeseburger in addition to crushing it as if there would be a tank that would pass over him comon guy if you dont want to work find another job.
McDonalds what
Very long service for a coffee, a fries and two turnovers.
Excellent service from my regular hostess Jolyanne who takes good care of her customers. She is smiling, courteous and warm at the drive-thru.
We arrive home and we never get what we paid for
Burgers hot and juicy.
I didnt like the customer service at the drive-thru. I passed around 10:50 p.m. on July 10. There is a young girl and a young man who were alternately talking to me and laughing on the intercom. Given the lack of professionalism, I preferred to cancel my order and go elsewhere. I asked the young man his name and he refused to give it to me.
Last time I had, I ordered a normal size Mc Flurry with extra and I received the equivalent of sticky format in a normal container... Really flat...
Customer service was bad. A young lady served us when we received our bag, we checked to see if we had the sauces since they are very frequently forgotten. At that moment, we saw that they werent there and one fry was missing. We mentioned it to the young girl and she gave us the fries, but for the sauces she told us in a very condescending tone they are at the bottom of the bag. When we got home, no sauces were in the bag. The problem is not that they werent there but rather the way the young girl spoke to us, she was arrogant and unpleasant even though we didnt even know what we had mentioned. This is a shame since we are often very well served.
Fried cold often Cold coffee often Liqueur not good tasted Co2 really disgusting Employee talks too much instead of working a lot point to improve
For delivery, they included the drinks, but not the meals.... Strange to forget.
As per usual
the potatoes are not well cooked and cold
Love the apple pies so yummy Parking: Always ample parking Kid-friendliness: Kids always excited with the different toys
Thanks for making salt-free fries. I didnt know it was possible!
Very slow drive-thru for some time. When it takes 15 minutes to receive a coffee, that s not normal.
Very good and fast service.
Its my favorite, the staff is welcoming. Quick drive-thru service
Cute hostess and hard workers.
Good service the food was good
Generally always well served and quickly, however sometimes there are some oversights when ordering, notably straws (at the drive-thru) which are not very convenient for a fountain drink in the car.
Too many mistakes in drive-thru orders, its been two Fridays in a row that Ive gone to get sausage mcmuffins very early on Friday morning and theyre the worst Ive eaten in my life, cold, muffin really sad dry English
Incredibly this McDonald is super clean autopay machine was printing receipts and no food on the floor I guess the first McDonald clean in Montreal
The shift manager spoke no French and knew nothing about how things worked. Do it very hard
Good enough
Good service Well done Wheelchair accessibility: Accessible parking
The cashier made a mistake in my order, as a result it cost me 21 dollars to eat, I know I should have checked, it was when I got home that I noticed...
The employees are so courteous Mostly Filipinos, they have a smile grafted onto their faces! Im happy to see such motivation! Filipinos are excellent workers! Great initiative! Keep going!
For the effort
Unfortunately, I often eat at this McDonalds due to its proximity, and at least one in 2 orders has an error. Despite the fact that I look at my orders quickly at the steering wheel, 50% of the time when I arrive home I am missing a few things. Extremely frustrating, and today was too many. I have no idea what the atmosphere is like inside since I only order through the car.
Clean toilets
My girlfriend likes coffee
