17515 Chem. Charles, Mirabel, QC J7J 1P3, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Usually good service, but it's the second time the "coke" i order tastes like sparkling water so lowering the review.
Very slow service, they got our order wrong and our fries were cold and stale. Other customers experienced the same level of service
picked up a egg mcmuffin and a bagel blt on Friday and got really bad food poisoning. been sick as a dog since I ate it. have not had anything since. they need to look at freshness of their ingredients.
The food and service where good as expected. The establishment was very dirty. Garbages was found all over de floor and the bathrooms where not better. The gas station toilet was cleaner.
Worst service ever. I don’t usually complain we all know it McDonald. But this was by far the worst experience I’ve ever encountered. Poor service. Staff need to learn costumer service and appreciation. You don’t rip food of people had and not take time to listen then go rolling your eyes.
Quickly off the road, we stopped in and grabbed a snack before finishing our trip. The order was correct, well placed in the bag with the required straw. #McDonald's restaurants are #McDonald's restaurants, as long as there is a functional soft ice cream machine for the obligatory #McFlurry. When that is not available, unfortunately, it is not worth the time.
This McDonald’s was conveniently located next to a gas station. The food was pretty good.
You ask yourself how do you rate a McDonald's low? Easily. They weren't very nice here and extremely slow. I'm sorry to say once we did get our food. 15 minutes of waiting In the car for two breakfast sandwiches. The guy who brought us the food was very nice. But still unacceptable for McDonald's.
Good service. Friendly staff. Vegetarian options: Unsure Dietary restrictions: Unsure Kid-friendliness: Yes Wheelchair accessibility: Yes
A McDonalds remains a McDonalds, you have to expect everything.
Food
Dont know why Im being asked by Google to rate this McDonalds as Ive never been in this one, nor do I remember when I was in one and the last time I ate their junk food!
My BLT trio was bad. The bacon and tomatoes were missing. The fries were bad, the Grand M trio was also bad. For a bill of $35.00 for extremely disappointing burgers. This will be the last time we order from McDonalds. Changing kitchen workers is urgent. You will go bankrupt.
When they forget the 3 large fries Look closely at your orders, you might miss something. The croquettes were warm at least.
I have not validated my order and again an error...
The rest of McDonalds ;-)
Only ask for 2 coffees.. a large 2creme 2 sugar and a very large 2lait 2 sugar... I receive a very large black and a large with clotted cream.. the more time passes the worse the service ....very disappointing.
Has difficulty speaking French, unfortunately faces order errors regularly....
I waited more than 25 minutes for a coffee and an egg and sausage at 6:10 in the morning, the worst part was that when I got to my job I just had an egg and muffin
Great service early in the morning, super good coffee :)
Very unserviceable
Big 0!! Always errors on orders.
Stun mcdo Vegetarian options: Ils font juste enlever la boulette mais bon Parking: Y manque pas de stationnement
Alright
Bad service, the 3 smoothies were only half or a third full.
Enough about it but its McDonalds
Very bad service! The employees are so busy making orders that no one is manning the counter in front. You have a question...you have to wait until someone dares to look at the counter. I know its not easy to work in this type of restaurant, Ive worked there before...But lets say that todays McDonalds is no longer what it used to be...
Worst McDonalds I ever went. Got hair in my fries, half a big mac and a flat coke. All that while the employees where getting scolded about how they were doing a bad job
Poor service too much waiting supposed to be drive-thru service so it is longer than in the dining room. Rude staff. Order had to be changed twice because the staff is not attentive like robots just think about the number of orders placed.
PAINFUL PAINFUL PAINFUL!!!!!!! ERROR ! DISASTROUS WAITING TIMES! ITS OR MCDO STANDARDS!?!?!?
All the time late for everything I spent 45 minutes waiting for an order at the drive-thru at 4 p.m. PT in the dinner rush.
The dirtiest McDonalds Ive ever seen!
Closes way too early place was full and drive through only!!!
Worst ever
35 min for a threesome and two other items
Its a McDonalds.
Very kind. Good service
Dont speak French often, lack of something orders them all the time and we ask for a pourine with shallot then they gave us 3 small pieces of shallot plus a tablespoon of sauce, its dry not ready. Already the price has increased over the years, they do as little as possible. Mc Donalds new mascot is the big purple man but it should have been the thief
30 min for 3 trios at 1:00 p.m. on a really long Saturday.
literal feces on the floor, red meat in the burger
Warm, clean atmosphere and friendly staff but in a rush Vegetarian options: Yes Dietary restrictions: It has a huge variety Parking: Lots of space Kid-friendliness: Yes very warm place Wheelchair accessibility: Yes, an access ramp is available
10 minutes for a coffee inside McDonalds All McDonalds put effort into drive-thru service and forget about counter service
Mayonnaise almost off the chicken sandwich, waiting at the drive-thru blocking the road.
extremely dirty dining room, the cabarets are overflowing, waste everywhere on all the tables and above all, no clean table to sit and eat.
Excruciatingly slow and unpleasant service
I used gasoline and superb paper machine for my bill I did not enter
The service was super slow!!! It took them 30 minutes to serve 2 trios and an extra burger. I was under the impression that it was fast delivery for drive through only . There were several of us waiting and complaining like Ive rarely seen at McDonalds. I dont recommend this McDonalds if you are in a hurry without going to the drive-thru and if you have a trailer because there is no parking lot big enough to park one.
In summary, a mediocre service with young people (under 16 years old) having no idea of what POLITENESS knows (botched training) and little attention to the pseudo manager of 17 years old to see that the attempts to assemblers in the kitchen correctly assemble the advertised products. There are limits to moving quickly to get an order out. Give absolutely nothing to go quickly if we have to return said order.
More than 10 minutes of waiting for an iced tea. Counter service is very slow. Employees are too busy trying to fulfill drive-thru orders. The restaurant is clean.
Horrible service from a young girl and unnecessary denigrating comments when we ordered root beer and were belittled by saying can you say it in French were in Quebec here its called root beer then made us repeat our order (2 items) 4x I really thought I was being fooled. Plus I asked her for a glass of water and she charged me $3? It seemed to me that it was free but hey well never go back. Please follow up with your employees and teach them a lesson on politeness and customer service
We ordered table service which never arrived. We had to travel to pick him up. This is the second time this has happened in this establishment. If you dont have the necessary staff, do as many of your sandwiches, mark unavailable!
Good service
The restaurant was dirty, one customer even cleaned his table himself. The trash cans were overflowing. The food was lukewarm and it was not rush hour.
I know it sounds stupid but when school is on. There are alot of teenagers. But it was quick and delicious
Overflowing trash cans and dirty room
Good service and very good
The drive-thru service for cars, their entry is not easy, pay attention to your wheels, very smiling staff, very kind, impeccable drive-thru service, try it, you will...see, pay attention to your wheels once again. .. otherwise there is parking to go inside
Phew! My quarter pounder looked bad and my fries a 3/10. Plus we forgot things. Really ordinary. To avoid
Harmful food
A very good McDonalds, one of my best experiences in a McDonalds. The service was extremely fast. Kind and helpful staff. I highly recommend it! Dietary restrictions: I am personally allergic to dairy products and the manager came to see me personally to find out my restrictions and how to prepare my meal. Parking: There are some locations but sometimes there are delivery trucks blocking all the parking spaces. Kid-friendliness: There is no place to play but as in all McDonalds there are childrens menus. Wheelchair accessibility: Places for disabled people and an access ramp.
Very slow and unpleasant attitudes
Very slow service, no one who is in contact with customers at the front to answer the checkout. The employees see us questioning but move on.
Mcdo is Mcdo once in 2 it is good and once in 2 there is an error in the order, check your order carefully
Refreshing to see that there are still mcdonalds who work how they were designed to. Polite, efficient employees, food is cooked the way its supposed to be, not overcooked or undercooked. I know it sounds pretty basic but most mcdonalds cant do that nowadays.
I waited 35 minutes for a wrap and donuts already ready in the display Disappointing service and not very dynamic.
Always great and fast. No order mistake. Not like the one on st martin in laval.
All good
Medium there is no more divine Greek salad
Great place to eat well
When I want McDo, I know what to expect and I usually am neither disappointed nor relieved. It just is! There are other restaurants and a Bourassa 100 meters further down the street. Bourassa is Quebecs version of Costco, but only for fresh fruit and vegies, cheese and specialty items.
Has been a while since i visited here, the self serve drink is gone and no refill available by asking either. Place was a bit dirty with messy tables.
Not th Parking: No problem Kid-friendliness: Games Wheelchair accessibility: Yes
Fast service
Fast and courteous service. Very clean also at midday
This place is never open at 6am Edit- 1 star. When open cant even do a order correct. What a joke.
Not professional. Food was cold. Coffee bad quality
Fast service
The waiting time is not long it becomes impossible fast food means within a normal time
Had food delivered from this location. We got everything we ordered and the food was expectedly delicious. Vegetarian options: They have a selection of salads.
There are always errors in orders and no matter the time, they forget to put the cheese burgers and only give lukewarm fries... Moral of the story: you always have to check your order at the drive-thru...
Good food
I don t agree with the low ratings! Every time I eat here I get the best tasting order cooked perfectly and fast a courteous service. Coffee tastes great, breakfast sandwiches are toasted perfectly. I usually go out of my way to get food here
Great service at lunchtime
Super service
Fast and courteous. No errors in the order
Its the worst McDonalds I know, every time I go there, there are errors on the order and this is what the new quarter pound bacon and crispy onion trio looks like that costs $20
Great service
Just dropped in for gas and a decaf coffee. When I got back to my truck, the coffee was lukewarm...so I went back to ask for a replacement, and the staff were so polite and accommodating! 5 stars
From the emergence visit to this branch which is not a full restaurant but annex with a convenience store; therefore fewer tables. The first time I had to wait almost 15 minutes before being served at the counter. Afterwards, 8 minutes of waiting to receive a sachet of mayonnaise. The ketchup dispenser was empty. Second visit, the small dining room was almost full as was the trash can which was literally overflowing. Customers left their brown paper bags next to the trash can, on the ground. Some left their cabaret on the table when leaving..!! The floor was really dirty as were the tables. No employees assigned to cleaning.
Food
It does the job.
Fast and accurate
Excellent team good humor great service
Good service and quality of my meal
Love McDonald s
Nice place, friendly staff and warm armosphere. Food was cold and dry.