A&W Canada in Mirabel

I ask for burgers only kectchup twice he gives me just the opposite

they do everything they can to provide a pleasant experience every time you visit.

You should review your opening hours on Google and on your doorstep. Depending on your schedule, at 7:00 a.m. it is open. Wednesday October 23, 2024, 8:15 a.m. and not a single soul is present in the restaurant and this is not the first time this has happened. In terms of service, I have always had very good service. Always polite and courteous

I waited 20 minutes inside for a take-out trio!

We went there on October 31 around 4:15 p.m. for their super Halloween promotion free childrens meal arriving on site about 5-6 groups of parents/children were waiting in line to order in 45 minutes of waiting no person was served the frustrated people left me and my group including we went to eat at a competitors instead a restaurant ZERO ready to honor their promotion there should have been more preparation the children were disappointed!

Every time I go there there is an error in the order...its really pathetic, yet so simple

Why do you say it closes at 11 p.m. and you are still closed at 10 p.m.

2 Burgers and a bunch of ERRORS we asked for double teen, there dumpling was not added We asked for mustard and without cheese, quite the opposite was done HELL!!!

They served me moldy hamburger bread and the slices were very poorly made. I do not recommend this place.

Lack of employees. Much too long.

Lots of order errors...

Drive-thru service was very long about 10 to 15 minutes and he only had one vehicle before us but the young girl seemed alone for 6:30 p.m. on a Thursday evening. Courteous service and our meal was served hot

A&W St Canut Very very poorly clean disgusting here mold flies in the coke burger overcooked very hard old fries cooked twice

I dont know where to start because the experience was so bad... Ill start with what shocked me the most! We placed an order with Mr. Rachid and we unfortunately encountered a problem with the payment terminal... nothing too serious, however Mr. Rachids reaction was far from professional! We were treated to a raised voice and visual gestures of frustration/discontent. In addition, he made slight comments that were neither necessary nor professional! To continue, I took the time to go to the toilet and I was not surprised... Stains everywhere...paper on the floor and a toilet inspection sheet showing no maintenance for several days... In conclusion, although the food was excellent I unfortunately cannot recommend this place...

Its way too hot, air conditioning doesnt work, poor employees, we had to go eat in our car.

Best breakfast sandwich ever egg chef BLT extra sausage menoum,menoum.

Really disappointed with our visit to A&W In my onion ring there was an insect (supporting photo, it looks like a mosquito?!) I wanted to encourage a business other than McDonalds, but it honestly bothered me repugnant I do not recommend the St-Canut restaurant!

Unclean

Not open during the hours indicated, we came for nothing.

Closed every other time in the morning without a display specifying this, no longer serves the burger dinners although displayed on the menu in the morning... its a shame I like this place but the service offered is incomplete

2x and each time no juice and not good at all! this restaurant does not do justice to the other A&W at all Cleanliness of the premises quite questionable

The tables and benches lacked cleanliness.

Great service, beautiful plate, in short nothing to say!

Table service and fast. The overall appearance of the plate is appetizing.

The burger is very fresh and juicy, a big improvement since my last visit

Overcooked French Onions Waiting too long Toilet not clean

No chicken strips for the childrens menu, no apple turnovers. Forget my onion ring.

We were hesitant to go to McDonalds and we should have!! Order 3 trios + 1 children s menu No apple juice so we take water, same for trios. The burgers are all in an uncle bag so difficult to identify, the meatballs are ultra dry and too salty, the onion rings are almost burnt and just as salty. But the worst thing is finding yourself with cups of water from the fountain (so the same as at your sink) and being told that its normal if you wanted a bottle we would have been charged 3.50 $ more per bottle!!! Paying $70 for that is a steal!!!! Clearly we wont be going back! At least at McDonalds I have a bottle of water with my trio and not charged more.

You should change your opening hours. It says Thursday 11 p.m. on Google but when you get to the restaurant it closes at 9 a.m.

For the 5th delivery in a row, we had problems with our food: missing drinks, wrong burgers, wrong sides, missing burgers, missing fries. Are you looking for a lack of professionalism and a lack of rigor? Ordered from this A&W.

Brand new and clean place with large windows.

Doesnt answer the phone. Bad schedule.

I should have checked the comments before going there! Paying almost $20 for a slice of mozzarella. My burger was cold, not lukewarm the COLD! Hard bread, cheese not melted at all, dumpling that must have been from dinner. My slice was so salty that I felt like I was taking a spoonful of salt with my first and only bite!!! Seriously close so that will solve the problem!!!!! A BIG ZERO

Parking: Facile de stationner Food

Newly opened a few months ago restaurant equal to those of the chain in decor and menu. Courteous and professional service Cleanliness of the premises, very clean dining room and toilet room Vegetarian options: No response Parking: Limited number of parking spaces available Kid-friendliness: High chair Wheelchair accessibility: Easy access

Dinner and dinner very good and good service. But I went there this morning for lunch and it was the worst A&W lunch I have ever ordered. I ordered 2 light egg rolls, bacon and brown bread with a breakfast wrap and a large orange juice. I received 2 very well cooked eggs (I wanted light), 2 small slices of bacon (very very cheap), potatoes, WHITE bread (I wanted brown) and my lunch wrap was: egg, bacon, cheese and KETCHUP!!?? ?? Ketchup in a wrap?????? It was disgusting. What was the best was the orange juice. Plus the girl at the checkout didnt really know how to work, she seemed lost. It cost me $16, at that price, next time Ill go to another restaurant for lunch. And they should wash the tables more often. Then there should be the option to add tip to the interac machine.

Worst A&W Ive ever been to. Firstly, the service is extremely slow, secondly the burgers are cold, dry and not fresh and their famous onion rings are cold dry and taste like old dirty oil stuck in motton and there are just 4-5. Disgusting! Avoid especially when two trios cost $45

What I love are all day lunches!

Croquette meal for a child without the sauce and almost no fries in the small bag. When we disappoint a child it is unacceptable! Cheap lunch but not very well executed. The eggs are overcooked, no yolk to dip our toasts. Its never the same staff. I believe that employees are not treated well because they resign quickly which results in poorly trained employees...

At the price it costs pi with extra for sweet potatoes well the bag is half empty and all crushed its the same thing for the onion rings and it looked like the mush crushed Long service and there was no one in the restaurant. Very disappointed

Beautiful place Own Fast service Somewhat expensive $9.00 for a daddy burger

Excellent service beautiful clean place I recommend

Good food and good service!

Waited 45 minutes at the drive-thru, there were 3 customers in front of me. First and last time I come here.

The waitress started shouting at her from her work college and ran away leaving me without my order. The manager came to serve me, very disappointed with the service but the food was good.

25 minutes for 2 trios... the young people were goofing around and laughing, it wasnt working hard... Ive been there several times and normally I always have excellent service but now Im disappointed.

Dont go here and waste your money, worst A&W Ive ever been to. Mama burger warm to cold by the third bite. The cashier was not helpful and was not clean, and he kept picking his nose then wiping his nose with his fingers then his wrist. while he puts my burger in a bag and dares to say Bon appetit. Not once did he wash his hands or stop playing with his nose. DISGUSTING #trans 228

Its good.

I go to the car, good and courteous service a chain of restaurants that take the environment to heart. Unlike the other channel.

big improvement in service compared to my last experience (speed, cleanliness, freshness, customer service) and pleasantly surprised by the beyond meat

Saturday November 25, 2023 at 5 p.m. dining room closed...okay, there is a lack of employees...its understandable so I go through the drive-thru and to my great surprise when I get home...I take out the hamburgers and the meats are dry and almost black...probably a batch of meat that has been in the stove for too long...in short!! Very disappointing..if the owner or manager of this restaurant is reading this message...changes are needed.

very ordinary A & W st-canut firstly the menu is defective on the outside (it remains in lunch mode), uncle burger trio with slices and chicken sandwich for $28.14!!! he charges you $4.89 for the puck and the super smiling lady at the counter answers I would have charged the fries.....? its a trio maam, the washers there are 7 inside, burnt and all the breading is found in the bottom of the bag first & last time cheap restaurant...to be avoided

Very good!!

Not very long service...more employees than customers and it took 15 minutes....manager on site and doesnt help me

It was good and fresh, normal because I was there on the 2nd day of the opening, so everything was fresh Great

Less than a week ago, I arrived at A&W at 9:50 p.m.... I ordered ONE Beyond Meat combo (just one order) and asked that my fries be freshly out of the oil. We agree that at this time, its not madness at the counter. The girl who takes my order specifies at the back that I want my fries out of the oil when ordering. She even takes the trouble to tell the manager (Karim) 4 times back to back... and he looks at her smiling. ((Karim spends his time looking at the command monitor, going in circles and not knowing how to properly lead his team. Im not complaining about young people, because we all start somewhere... But his attitude of nonchalance in says a lot about his quality as a leader)) 10-15 minutes later, we put my Beyond in the take-out bag with the fries... I take my bag and as it turns out, my fries are very soft and cold. I told the manager to change my fries. I am given a cold puck as a waiting gift. Arrived at 10:20 p.m.... I finally have my fries. I am asking for my bill to be refunded following the endless wait and their error. He tells me its not his fault and that I need to understand and accept waiting so long and paying for poor quality food. It should be noted that A&W employees were trained before opening. So that this situation does not happen. Once again, I do not blame the young people in this story but rather Karim, who does not want to pay for his mistakes. Opening a restaurant comes with losses and adjustments at the beginning and is only profitable after the 3rd year. I will go to Saint-Jérôme to eat A&W and will certainly not recommend this restaurant with the pitiful service I received.

I start where...the employee complains about not having received pay for 3 days...the employers are on site and the employees are having difficulty....the food is cold, the slices are half cooked and cold and a mayochup relish style sauce in my burger?! I dont receive an order after 3 people after me and they lost my order....ish its hard.... the employee who wants her pay wants 3 days off says I cant work its my ball I have to Im getting ready....hello....mother, not in front of everyone. . Or not working...but thats the haystack...

Hamburger warm even cold, fries soft and cold, only the slices were hot, first visit to the A&W of Saint-Canut and last!

Update! 2nd visit to the drive-thru: the Nashville chicken is very good, spicy and a nice big piece of chicken that goes well beyond the buns! The only problem, see photo, the sauce put on the chicken was leaky or too thick! see photos, but also the employee with these gloves probably handled the chicken and the sauce and then the bread (with the same gloves or tongs), because the bread was well soiled by the sauce! ate it while holding it by the bread, it got dirty! 1st visit: at the drive-thru service, after 2 weeks of opening. Good, courteous service, the meal was well done like everywhere in other A&Ws. I saw the manager help the employees do their jobs well! The only problem, she forgot to give me the bill! (It was given to me quickly, it was already printed I think). But I think its a simple oversight, versus those who systematically do not give invoices or those of another customer, to evade taxes and not declare their income, like Pizzerias, chicken and creamery restaurants! Who do it systematically in St--Canut!

very poorly served...for lunch very stupid employee Sunday morning, ordered coffee, never received coffee, I had to say it again..ordered 2 sausages, received 1 slice of sausage..

cold hamburger, limp fries, liquor always flat, ingredients not fresh, very slow service and always missing items one of the worst at A&W

They have no manners, I say hello to the girl when I arrive (none from her) a simple HERE OR TO TAKE AWAY..Hello maybe!!!! and are very arrogant... Make us feel like we are bothering them... First and last time.. Understands that they are not a cat..!!!

Service a big zero, our 3 meals next to the cashier instead of telling us everything is ready she says nothing and she serves the other customer and whats more it looked like they were made in advance, very cold meal, cold hamburgers the very cold and very dry onion rings, plus my husband comes to take the drinks all splashed on him he gets doused with soft drinks and the floor too, I think they forgot to put something after the machines liquors, we warned and the young employee and she just said ha. That was the last time we went there

Le service est très long, les filles font pas souriantes et froides. Je suis venue avec un coupon, une fille ne sait pas comment le scanner. Elle demande a une autre qui dit: « j ai pas de temps je suis trop occupé ». En fin, la galette de viande tes froide, le pain n est pas chaud, le rondelle d oignon est froid et plein d huile pas croustillant du tout!

Ick ick ick...cold, hard and celery salt!! $30. in the garbage - too far on road to go back!! Very expensive to throw in garbage. Total disappointment...definitely NOT the a&w of years gone by. Ick ick ick... Cold, dry with industrial quantity celery salt - too far on our way to return!! Very expensive to throw away- definitely NOT a&w of our youth!!

delicious excellent service

It s disgusting, I got sick, the poutine doesn t taste good. The managers go around in circles and the employees are not customer-friendly BARRED

The meatball of my mama mozzarella burger was undercooked as if it had been boiled and I had difficulty digesting it, first and last time!

Im a big fan of A&W and always order the same thing. First, this A&W cost me $2 more than usual for the same order, no explanation .. And two, I had 7 very small pucks in my bag. Never seen before! Half as much as I usually have. Heres a photo of what you get for $17!!! To avoid.

Resto restaurant closes at 11 p.m. according to the schedule and arrives on site at 9:30 p.m. and the key is already in the door seriously when you drive 20 minutes to eat its frustrating

Wrong order for my husband. My MC Mama tasted musty (confirmed by my husband). The onion ring was soft and dripping with oil. As it was a bring order, we did not return but sent our comments to the head office. To be continued...

A little positive spot this morning! Big Bravo for the service at A&W St-Canut, friendliness, speed and kindness We will definitely return!

Courteous and fast service

Hello, I currently work at A&W and I can confirm that we do our best to give you fast, quality service and always with a smile. We are very sorry if you were not satisfied with your visit. Thank you for being understanding, have a nice day.

Very long service.... priority at the drive-thru service.

Good food, fast service, good team!