Triple O's in Mission
29550 Lougheed Hwy., Mission, BC V4S 1H7, Canada
About
As a West Coast favourite since 1997, Triple O's is a premium quick service restaurant with more than 60 restaurants across Canada. Triple O’s guests can enjoy 100% fresh Canadian beef burgers served with its iconic pickle on top and delicious Secret Triple “O” Sauce, fresh-cut fries and hand-scooped milkshakes. Triple O’s restaurants offer a casual and authentic West Coast dining experience for breakfast, lunch, and dinner.
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The candy cane wafer milkshake was thick and very tasty. The fries were good too.
I had high hopes for this place, especially given the food's reputation, but unfortunately, my experiences have been consistently disappointing. While the food is the only redeeming quality, even that hasn't been served correctly on multiple occasions. What really stood out, however, was the service. The staff exhibited poor attitudes and seemed indifferent to customer needs, which is frustrating in any dining experience. It's disappointing to witness such a disconnect in the service industry. After multiple chances, I’ve decided that this will be my last visit. It’s a shame, as it could be a great spot with some attention to customer service.
Delicious burgers. Love the gluten free buns. Only fast food restaurant with gf buns! A little pricey for fast food, but worth it.
As far as fast food goes this place great. The food is good and seems fresh, it's well priced, the service is fast and it's never busy.
It was the first place we went to eat after 6 years away from British Columbia. We miss WhiteSpot and Tripple O's so much since moving to New Brunswick. Love the Burgers so much! The Double Double with extra Tripple O sauce was awesome. And those garlic fries are the best!
Title: Triple O's - A Very Dissatisfying Experience Review: I was very disappointed with my experience at Triple O's in Mission, BC. The prices were high, the portions were small, and the service was rude. I ordered a double-double combo meal, which cost $29.00. The shake was not included in the combo, costing an additional $7.08. I also asked for sweet potato fries, which cost an additional $1.90. When I got my food, the sweet potato fries were tiny. There were barely enough fries to fill the carton. I was also charged GST, even though I am not from Canada. The cheeseburger was decent, but it was not worth the high price. The service was also abysmal. The drive-through attendant did not speak loudly enough, and he did not make any conversation. When I pulled to the window, he took my payment and told me to park in front of the building. I will not be returning to Triple O's in Mission, BC. The prices are too high, the portions are too small, and the service is rude. I would not recommend this restaurant to anyone. Rating: 1 out of 5 stars Pros: The cheeseburger was decent. Cons: High prices. Small portions. Rude service. Charged GST even though I am not from Canada. Overall: I would not recommend Triple O's in Mission, BC, to anyone. The prices are too high, the portions are too small, and the service is rude.
I always get veggie burger meals and milkshakes at this location.last time at another location ( probably 2 weeks ago) I asked if there were any deals for vegetarians on Tuesday since I always just got my v.burger meals at full price.lady said I could sub the patty of the original for a veggie Patty and get the deal. I'd already paid so I decided to do this this Tuesday. I asked but the lady said no, no savings for vegetarian burger" we'd just make a veggie burger at full price." Disappointed but hungry ,I decided to get the fish n chips.(Pescatarian) It was horrible. The fries were old n cold n some super hard as you can see. I am so disappointed. I ate the fish so oily though don't recommend.It was 9:20 ish. Usually you can wait up to 25 minutes at this location, but they bagged it really fast n sent me on my way.
First time having Triple Os besides the food on BC ferries. Ordered a double double and opted for the onion rings. Onion rings were crisp on the outside but a little underdone inside. The batter felt like glue in my mouth. The burger was definitely saved by the sauce and veg as the patties were small and dry. For $16.00 I would probably skip this location and opt for The Fatburger 10 minutes down the road in Mission.
EXTREMELY OVER PRICED
Terrible service. Messed-up my order twice.
Great service & helping staff
These wonderful employees always make me a great burger every time I have been there, love the Tuesday special
Go to for quick eats
Fast, friendly service. Best fries I ve had in a long time.
Should open at 5:30am. Ide go most mornings
Good place for snacks
Ordered garlic Parmesan fries just now and fries not even warm won t be ordering there again
Slowest restaurant ever but best fast food restaurant in the area
Food was made within a reasonable amount of time, and the food quality was good. Staff were polite. There was plenty of seating space, which was clean. The eating area and gas station area are separated, which is nice.It is located in a convenient and safe area.
As I visited triplos restaurant and my experience at there is too bad becz the staff members do not know how to talk and deal with customers....Especially the one girl who is working over there I dont know her name... She is too rude and dont have any sense.... I also share this thing with another People they also said this same thing....I personally also worked at Tim Hortons so my first job is ..always talk politely with customers.... So for the next time we will never visit there....so bad experience...
Love their burgers and milkshakes. Great service.
I haven t had a bad experience here and food is always on point. The price could be better, maybe more specials. I used to go to one of three of their $4.99 burger sales Monday-Wednesday, but they jacked the price up almost double.
Great service and great food
Everything was great, except for the lady behind the counter that put her hand in the food and was eating it.
Good food but 12single pady bamberges come on that what you buy 5 or 6 bounds for
Drive thru is always closed, the hashbrowns tasted like fish. Drive up a head a bit more and go to Rocos Diner.
I drive by this place regularly. I love triple Os but the management and staff at this location are garbage. Buns are always burnt, theyll 99% of the time miss putting either cheese or bacon on almost anything you order. When you go in to complain and get them to re make it they give you a dirty look and take their time then when they give you back your order there is no apology for the inconvenience theyve caused you they just hand you the bag and roll their eyes. Avoid this location.
Great service! Very good burgers, fries and poutine.
The burgers we got from Silverdale were hot and freshly cooked.
Amazing, great service, team was very professional!
Vegetarian options: Impossible burger is delicious. Dietary restrictions: Gluten free buns available. you might have to wait a couple extra minutes to get your dietary restrictions met. Staff do their best to get it to you in a reasonable amount of time. Parking: The location is in same building as gas station there are spots out front. It is a gas station and busy watch for traffic.
Good burgers, but its just that its inside a gas station. Plenty of parking, good location.
I stopped at the station to load up on drinks. The staff was friendly and helpgul
Nasty
Burger had a sour taste...bun was burnt
The girl working last Tuesday night was great , super friendly and had everything under control.
Their food is delicious. But their drinks taste like gasoline. they need to change their cups.
DO NOT EAT HERE, I JUST SAW ONE OF THE KITCHEN STAFF PICKING THEIR NOSE AND MAKING BURGERS
Food in a hurry, greasy...and staff seemed annoyed to put down their phones for a customer
It was good and fast
The service was very good, but the sweet potato fries was over fried. Almost black and taste was burnt. The burger though was good
The drive-through at this location was amazing. Friendly staff and super fast. Great burgers, as always. I was surprised at how quickly we made it through the line!
Excellent
Fast Service. Great pit stop for road trips in and out of the valley
Bacon cheddar burger was good, but the onion rings and chicken strips were way overcooked.
I have been coming to this Triple Os for quite a long time. Its always delicious and very clean.
Shakes are not made fresh they are made in large batch and kept in the freezer. Hand washing is almost non existent. Every table was dirty. Hamburger buns are stale. Food : 1/5
Fries are cold every single time.
Good burger for a fast food restaurant.
Im the only person here and I have been waiting 15 Minutes for two combos... Next time Im told to pull up Im not going to. Its just your staffs garbage way of resetting the timer so they can take forever to make my food. Food : 3/5
Honestly way higher quality (and generally cleaner) than any truck stop burger has a right to be.
Good old gas station triple Os
Upgrading from a tepid 3 (explained below, in review from 6mths ago) having since tried their onion rings: WOW, best Ive had: well done! Unfortch I couldnt get Frank his chocolate shake here cuz no shakes avail - nor salads either - so I settled for fries, & they werent nearly as good as I recall White Spot fries [used to be my fave kind!] Sigh.. but @ least there was ketchup in the bag..
Outside at their gas pumps always gasoline spills. Gas pumps leak all over my hand.
Food was good and fast . Not many people dining in which is nice .
Yummy Triple O Burgers Food : 4/5
Red head manager is amazing there, we arrived at just 11 and she let me order breakfast. We don t eat meat so I really appreciate her doing that, had a terrible day, so definitely made my day. Thank you
The bathroom is very dirty.
Excellent service
The food was great. The service was good. Nice view of the river.
Worst triple os Ive been too. Constantly forgetting things, long wait times, burnt fries/horrible quality. Will not be back again.
Delicious food and great service. Always favorite.
The absolute slowest place to get a burger. Literally faster to find a white spot and have a sit down meal. I could raise a cow, slaughter it, age the meat, process it into patties, grow all the vegetables and wheat needed, and bake my own buns in the time that it takes these people to grill a burger and hand it to you. I burned 22 litres of gas while waiting in the drive through. When I returned home, my dog had passed away from old age. Thanks Triple Os!
it was ok. long wait for a burger and fries. well ove r15 minutes
Yesterday evening I went for a burger and arrived 15 mins before closing. The 3 ladies Kush, Pringle or Prinka and 1 other, told me they couldn t make food because they closed at 9. They went on to tell me their manager told them they were allowed to stop serving people at 8:45 because they are short staffed with 3 people. They stood there and argued with me for 10 mins when all they had to was turn around and make the burger. I asked them if their manager knew they were closing early and they went on to say maybe, I m not sure just very unprofessional and extremely LAZY. Just disgustingly LAZY, if you don t even have a work ethic to work in fast food goodluck in any other business just straight up losers and I would love to tell anyone who wants to know the story
lady was kinda rude but i didnt mind. food was very soggy.
Expensive and the fries were saggy
The chicken lettuce wraps, burger, onion ring & poutine are good !
Delicious hamburgers and fries! We love White Spot and Triple Os! The stores are clean and the people are friendly. Highly recommended.
It was good the young lady that survived us very nice girl think her name was Amara
The lady s here were very sweet and considerate! Made everything fresh for us and just gave us great service in general :) definitely will be back with friends!
Expensive but good.
Expensive for what you get. Food was luke warm. Part of the order was wrong.
Good burgers Fast service
Very tasty and fresh
Conveniently located at the Chevron station. Gas and a quick bite!
Good for when you need that bit of sinful sustenance.
Always provide service with a smile.
Nice food. Lil slow. But not bad
Great n delicious food
Triple Os as a whole is an amazing fast food restaurant for good quality burgers, its always the first choice when you want to spend the extra bucks. This location is a 4/5 for general quality, speed and service.
Fast service. Good big burgers and amazing milkshakes. This restaurant is connected to a gas station so you can get your gas and food at the same time.
Onion rings were really good
I went through drive thru. And chicken strips were good but the fries were all little pieces and almost burnt. No need for that
This Triple Os service was very slow the milkshakes were bad and I had to repeat myself six times on the intercom and they closed the lobby so got a crew full of guys in a truck all different orders and we couldnt just walk in
Good fast food
Great staff at this location!
Food was good service was slow
This Triple Os never disappoints. For some reason the burgers at this Triple Os always taste better than most others in the lower mainland. They are always fresh. The service is always excellent. Friendly staff.
Very slow, poor quality
My son loves the grilled cheese
When the sign says open at 7 am what it should say is we open sometime after 7 when we feel like it
Parking: Parking sucks Food
The girl taking the order was very pleasant the problem was with the horrible food,my bun was rock hard on the bottom bun and the actual burger was cold it must of been a leftover but my husbands was be and the fries looked like hash browns they were so tiny ,definitely not what White Spot used to Parking: There is a parking lot what more can I say
Love the food but twice now i order poutine with malt gravy in the bag to go and leave get to my destination and no malt viniger.
Vegetarian options: No Parking: Its a gass station Food : 5/5 |
It was really good. I recommend the bacon burger.
Friendly service and great food as always
Excellent food, especially the fish burger.
Vg
Fast and fresh. Great location!
Guy gave us the wrong order on valentines evening. Called to tell them where the guy argued with us and told us we didnt order what we ordered. Wife is infuriated and it kinda ruined valentines after she worked a pretty long shift at her job. After arguing vigorously further and further angering the wife he couldnt even get our phone number correct for the complaint to the manager or the name, how could he get the order right if he cant even listen properly for a phone number and name. He should be fired for treating customers so terrible because of what was a minor mistake turned into an explosive situation. Would have been fine if he didnt argue and just apologized instead just continued to insinuate she was lying. NOTHING ANGERS a customer more than being told they are lying when you messed up.
Unprofessional employees that argue with customers
Always slow. I ordered one burger nothing else, lady I front orders $60 worth of food but they didn t park her. I had to wait till her food was ready and now mine is cold....
Clean location. Friendly customer service.
Its a triple Os Its good
Nice staff great food as always never had an issue or complaints about their food
Love Milkshakes and Onion rings are great
Burgers are pretty good here
Price is too high for such low quality food! Never get order right! Bad customer service too! Do NOT recommend
Cant beat a bacon cheddar burger!
Awesome
I ordered lunch for the family today. The food was not worth $50 + that we paid. The fries were dry and over cooked. Kids chicken strips were the same. Beef burgers were gross. No napkins with our order. Better off buying food in mission at a better establishment
Didnt even tell me the price just put the machine in my face while he continued his conversation in another language with his coworkers food was alright though
Slowest drive thru I ve seen, took forever and only 3 cars
It took more than 20 minutes to get my order despite the restaurant being rather quiet. The staff seemed to be wandering around aimlessly. They forgot what I had ordered, and still got it wrong after being reminded. I was not offered any compensation, nor was I given any apology.
Super slow. Needs to have designated parking spots to wait on orders so others arent trapped in drive thru.
Great burgers and speedy drive through
We recently went to the White Spot Triple O s in Silverdale. I tried to order fries and a burger bun with no meat as my 5 year old son does not like meat. They said no problem but when the meal came it was a regular burger with meat on it. I brought it back and was told they would not make me a bun with no meat as it s altering the menu. I m fairly certain I could order a burger with no tomato without being told I m altering the menu. It was very disappointing for myself and my son. Needless to say we drove up the road to McDonald s where they accommodated our request with no issue. I would not recommend this Triple O s to anyone and we will not be returning.
Ordered a beyond plant based burger, drive through. Back on the road, opened the burger in the wrapper that said planet based, beef patty inside
Sometimes they are on their game and serve in a timely manner regardless how busy it gets, othertimes I have seen it backed up, slow going, and mistakes with orders. Not sure if its due to staff as a team or other issues. However quality of food is good no matter what.
Horrible food staff is even worse but the worst part is the owner he doesnt care about customer service hes rude and food is straight up nasty fries cold burger old gravy lumpy and taste bad all around
6 workers, 0 other customers, 10 minute wait and super excited to eat my food. Came out ice cold. Doesnt seem like the workers care to much about doing a decent job, would rather small talk and it shows in the quality of the food. Wouldnt eat at this place if it was free. For 15$ a meal you could go sit down at a nice restaurant for a hot meal, so step your game up Triple Os Mission. Good news is they gave me a quick refund.
Slow as fk. Stood at the till to order for 10 minutes plus before someone came over to take my order.
Well run, friendly staff. Clean location.
Food is always made right & the drive-thru never has a huge wait time
Good food. Fast service
Super slow service for walk ins. 25 min wait for our food regularly.
Terrible customer service,not a hello,thank you,n othing...unbelievable,zombies edit:fries were cold also
Tastiest burgers near Ruskin
salty chicken and I pre order and its never ready they start when i get there like why pre order lol
Awful customer service and cold food. Workers wont even acknowledge you
Ordered classic burger-it was very cold including both the meat and bun. It had obviously been sitting a long time.
Decent food. Expensive though
A Pleasant Triple Os off the beaten path attached to a chevron makes for a great experience. Almost Meals on Wheels, adding on great gas prices and good service even in current Covid19 segregated dining.
Absolutely 0 personality from the server who pretty much rolled her eyes when we asked for cheese on the burgers. She didnt utter one word to us. Once we got our food the fries were cold, took then up to the counter and asked the manager for new fries, he also didnt say a word... Not even sorry! The burgers were also cold but we didnt have time to wait for those to be redone. The fresh fries werent even cooked through. Another customer asked for one pack each of salt and ketchup... The server gave her a handful of both, so she gave them back to her, and she put them back into the container. Pretty sure that doesnt comply with Covid hygiene protocols. On top of all that, they had their own music playing fairly loud so we had to listen to their music and the Chevron music at the same time. Thoroughly unimpressed with this location on all levels. Theyre giving the Triple O chain a very poor name.
