Wendy's in Mission
31999c Lougheed Hwy. #101c, Mission, BC V2V 0K1, Canada
About
At Wendy’s in Mission, BC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty, or meaty Baconator at a Wendy’s near you. See our Wendy’s Mission, BC hours, get Wendy’s coupons and order online to customize your food, pay online and skip the line. Download the Wendy’s app to get Wendy’s specials and deals.
Business Hours
Services
Photos
Reviews
Most Mentioned
Ordered and paid for drive thru; 2 double garlic mushroom burgers, 2 double JBC, 3 large fries, and a med fries. Waited approx 10min for "new" fries, got home to find we received 2 single garlic mushroom burgers that looked as though they'd been sat on and fry containers half full. Consistently having problems with accuracy and quality of orders through drive thru. At almost $10 for one of these burgers and over $4 for a large fries, I expect better. Normally I'd have gone back to have the order fixed, however it was late and I had hungry kids. Not sure I'll be back to this location, seems to be getting worse. Maximizing your food cost by ripping people off, not okay. And doing so in the drive thru knowing most people won't notice immediately, shameful.
Best Wendy's location around. Do they occasionally make a mistake? Of course, we're all human. My fries are always hot, and the staff is generally very friendly. Maybe the 1 star reviews need to relax. It's fast food, not fine dining.
Been to this location a few times and everytime there is issues with my orders. Today was my last time going there, I ordered a spicy chicken wrap and one bite in I noticed the chicken was half raw. Spat it out and right into the garbage, hoping I don’t get sick from it 🤢. Highly recommend going to a different location if you’red craving Wendy’s in the mission area.
Wendy's sandwiches are good ..my pet peeve is they always on purpose forget to give you napkins and I always remind them ..they are really annoying as the wanna save mo ey not giving you napkins and if you ask them about it than they skimp on the fries or give you all ice I. Your drink and very little lemonade ...
I’ve been to this location three times, all three times they have messed up my order. The first time I went back in and they said they would fix it with a new burger that had no tomatoes. I got my ‘fixed’ burger with tomatoes. The second time they missed a burger in my order and so I called for a credit and they gave it to me. The most recent time I got two regular snack wraps, they gave me spicy instead. The chicken had a lot of gristle and it was to the point I couldn’t even eat it. I didn’t realize until I was already home, I tried calling to get a credit and they were just answering the phone and then hanging up. The staff here are incompetent and can’t do their jobs, wouldn’t recommend this location.
Normally, we really like Wendy's, but the service at this location is absolutely terrible. We specifically drove out to this location as it was new and figured we'd support a new location. NEVER coming here again! We waited a few minutes to order, which was fine, no big deal. The person was quite rude and spoke to me like I was interrupting him when he took my order. He asked me to wait in the parking lot as it was going to be a few minutes to finish making our order. The lady in front of us was also waiting in the parking lot for her order. There were 5 cars that went through the drive-through after us and two people from Skip the dishes get their orders. 20 minutes later, both of us are still waiting. I go in, and they're all just standing there not doing anything. I ask where my order is, and they're like, "Oh ya, we're uh just waiting on the chicken strips." They clearly completely forgot about our order and the other ladies' order. I hope Wendy's gets new owners and staff at this location. I'm super disappointed and frustrated. Not the Friday evening we were hoping for.
These ppl charged me 11 instead of 9 for a bacconator smh and this still tastes disgusting. Not only that but i frequent this place alot, sometimes they charge u extra for no reason, like they upsize your order or give you stuff u didn’t ask for. Its an inconvenience especially in this economy that the average consumer has to suffer so much from inflation and corporate greed.
Very fast service at the newest Wendys in Mission. Everything was very fresh at this restaurant. Lots of staff working, and the place was very clean.
Never coming back! They serve old food that s been sitting around
This store is worst in town. Service quality is zero. The supervisor lady with eyeglasses has no manners how to talk with customers.
Don t waste your $ because good chance whatever you order is gonna be made / cooked poorly here. needs new management & staff
I was the only one in the restaurant they saw me but were talking in the back. Some other people came in and they came out. I like Wendy s but this one is terrible service. Food was undercooked and looked bad.
after ordering at the drivethru and repeating it 2 times to the worker and waiting for about 10-15 min to get to the last window to pay (there was one car infront of me) be then asked me to repeat my order 2 more times at the window and then was told to pull to the parking lit while everyone else after me got their food at the window i ordered one burger and still waited a total of 25 min just to get my burger while multiple cars passed trough and got their food with little to no wait
Love wendys but this one seems to be off. Only one guy spoke English and the others were all new canadians. Food wasnt done properly. Wont be back
I called them to see if I can get a job and they hung up multiple times and when they finally talked to me they laughed at me and said they will call 911 from me trying to get a job!!!! They suck never go there and the food is disgusting
They charged me for double bacon delux and I got single at drive thru and patty was all dry
Asked for the taco salad, did I get said taco salad no. Just lettuce and cheese. Where is my chilli??!!
It was a bit of a wait for my order and thats alright Im a patient guy, but the staff were kind and asked if I wanted anything for the wait. They gave me a complimentary small dessert:) Wheelchair accessibility: It is located in a bit of a hill-y location, building is accessible though
Thank you so much for the good service. Our food was awesome and I appreciate that you gave my daughter a free frosty! Thank you so much!
This restaurant has the worst customer service ever!! I went through the drive thru. When I got to the window, the guy just stuck a debit machine in my face. He did not say hi. He did not give me my total. There was no greeting at all. Not even a smile. He just stuck a machine in my face and looked like he wanted to kill me. Then my food was not ready. There was no one behind me, but they told me to go away and drive through the drive thru again in 2 minutes. Why? Nobody was waiting behind me! You want me to waste time and gas by driving in circles for no reason? They told me I could wait in the front if I prefer. I did. 5 minutes went by. They told me it would only be 2 minutes. So I drove through again. When I got to the window, THEN they smiled (they knew they messed up), and said, Its ready!! When I got my food home, I realized they didnt give me my chocolate milk. Worst customer service ever.
They gave me raw chicken strips, a large coke filled to the top of the cup with ice...i wouldnt trust the sanitary of these people working here either. Do yourself favor and dont go here
I went there this morning and got a combo number1 off the breakfast menu. The wedges had plastic cooked inside needless to say not cool. The coffee was made infront of me with milk from who knows when in a Wendys cup not a thermal container. the coffee was not ready so she gave ne the first 3/4 of a cup all that there was in a new pot but she ever so kindly added plain hot water to top off the cup. As this is a place I pass everyday will never go to this location to eat again!! Not cool Wendys
Told me to wait in the parking lot for my food, been waiting 30 minutes, have to get out of my car to walk in to follow up to see where my food is. 7pm & the place is not busy at all. Come on Wendy s you can do better!!!
The people who take the orders are amazing. But not once have i had my order made correctly at this location. I was the only customer they had and they still got the order wrong.
New building. Super friendly service. Hot and fast . Easy access.
I really appreciate the ladies that work here. They are consistent and provide the best quality of product compared to any other Wendys I have been to. The location is inviting, bright & clean. This is my favorite Wendys location. Drop by this location if you are in the area.
Tornado!
Fresh cheap burgers! Whats not to love? Actually leaps and bounds better tasting than McDonalds!
Vegetarian options: all the vegetables Parking: lougheed mission wendy Kid-friendliness: safe , clean and friendly
Great customer service, food was really fresh and delicious. Their team is really welcoming and polite. I m satisfied with their service
Horrible organization for being so new along with horrible service. Charged me for an extra meal then gave me grief when I wanted it refunded. Also wanted me to park out front even though there was no one in drive thru (so they can have good drive thru times). If you cant get things handed out on time then thats on Wendys....stop trying to lie and say u have good drive thru times
The nicest staff ever! Super accommodating and very friendly, the atmosphere is always warm
Still cant get all the items I ordered in the drive through. Still have to go back in to collect my missing order. Food
Nice new clean restaurant Service was great and people friendly and attentive Fries were not hot but everything else was fine There were 6 of us and food came out quickly Overall a great experience
Great service.
Service was great.. Slow drive through.
Fast fresh and delicious.
Super rude at the drive through which is fine. Used to it. But forgot 3!!! Items that I ordered and got charged for. Also forgot a straw for the drink because why not. Don t have enough time to go back so guess I m just out food and money.
Chicken was not cooked it was rubbery. Taste ,service was awesome
I highly advise nobody to order here! We ordered extra options on our burger and didnt get it, didnt get our large fries, no sauce for the Cesar salad. They even read it back to us! We were the only ones in the drive thru to, its not like they were even busy... Dont waste your time and money here!!! You shouldnt have to double check everything, every single time! Horrible, HORRIBLE service!!!
Good
The staff here are so polite! This now my go to drive thru spot! Always hot fresh food too!
Please don t make fun of Anyone s name at drive thru
Please don t make fun of anyone s name at drive thru @ 8 July Midnight
Nobody should make fun of anyones name. Get some etiquette.
What a pathetic service I got at midnight at drive thru. There were no cars in front of me and still I waited for 20 minutes for my food. Really? On top of that all employees were talking with each other and not doing their work.
Always clean
The manager of this place and some of the employees are super stingey. Every time Id go there Id ask for ketchup in the bag. Everytime they forgot. Also they never fill the coffee to the top, fill it only 3/4. I made them top it of before. The last straw is when they didnt put egg in my breakfast sandwich.Not going back to this place, cant deal with cheapskates like that who dont know good service, trying to rip off the infidels like they are so accustomed to do because they know most people wont say anything
There was nobody to attend customer. It was a worst experience at this restaurant. Even the guy from skip the dishes was waiting for more 25 minutes for his order. Manager name - Navneet and crew sukhpreet were on shift but they seems like we don t care about customer care. Employee were not wearing name tag
Served moldy bun but didnt realize until it was half eaten. Now experiencing food poisoning. Stay far, far, far away.
Great service at this location
Don t go here it s really bad and bland, I think anywhere else in Mission is better
Food was fresh and done right. My custom burger actually had everything I asked for. 4.5 stars as the windows where I was sitting were really dirty, especially for a new place.
Very rich and good service
No customer care.
Waited twenty minutes for 4 ice cold jr. bacons, half an order of cold large fries and three tiny crumbles of bacon the size of a pea on my sandwich. No excuse given to me because there couldn t be one I guess. Don t go here just keep driving. A shame because it s a nice clean Wendy s.
No bacon a my baconator Parking: They suck Recommended dishes Parking space Plenty of parking
Open late. Tastes great. Every time.
I had a problem with one of the staff here once made a complaint and it was fixed right away the management is a plus here and the restaurant is upper class very well taken care of and the food is as to be expected bang on Wendys
Theyre usually better than the old wendys, but I always have to wait for my order.
0/10
Most of the service as a driver .drive thru.
I realize this place is still new but its not an excuse to how I got my order. Ordered on skip. No napkins or ketchup came in the bag. Ordered a kids meal for my 2 year old and instead of getting the under 3 toy we got the over 3 toy.. her fries were SMOTHERED in salt... also since when did meal combos not come with a drink included. Had to pay extra for my pop??
I normally like Wendys, but my fries on my poutine was mushy, my chicken sandwich was dry, and a bit over cooked. I went to the new location on Lougheed so i thought maybe itd be different and better. I ordered a Daves Double and the patties were thin compared to the ones in the junction. The nuggets were dry as well, couldnt really finish it. The lettuce on the sandwich wasnt crispy, neither was the chicken. Really disappointed...
Sloooooooow at 11:00 pm on a Thursday
It was fast and the food was hot and a staff were friendly all you want from drive thru
Always fresh, fast and served with a smile.
Did the drive thru. Waited a while for the guy on the drive thru window as he flirted with the girls in the car in front of me and then he didnt even take the money she offered to pay for the drinks they ordered. My order was a Baconator burger, taco salad, and I wanted a strawberry frosty but they had none. I got fries which I didnt ask for. The salad was good except for the old lettuce you served me, but the burger was dry. It needed mayo or a slice of tomato and maybe some lettuce. It would have been nice if I got asked if I wanted anything on my burger. Youll need to step up the service if youre going to do well here in Mission as there are a lot of burger joints to choose from. My bill was over $24.00 for just me.
Wendys is Always the best! I especially love their delicious butter lettuce they wrap my burgers and wraps in. The staff are wonderful too!
The burger was terrific and exactly how its supposed to be. Hot meat and fresh off the grill. Watched it made and it was excellent. I hope this location can keep this quality. Yes I waited a little longer but am totally fine with that given new staff and the quality of the food received. Im not interested in quick if it means slopped together, poor quality, or cold.
Rudest clerk have ever had. Asking her to please fill the ketchup machine and being tossed 2 small packs for 4 meals was final straw. Guess I was interupting a 4 clerk joke telling session as there were no other guests in the place. Never going back.
Nice new Wendys location in Mission, B.C. Enjoyed my cheeseburger and chili.
