Wendy's in Mission

had a crabby patty thrown at me TWICE

Everyone is always nice, always get my order right!! Absolutely my top fav Wendy s so far

Had the new mushroom bacon Swiss burger and burger patty was raw! Really disappointed

There is no Wi-Fi. That is unacceptable for Wendys. I never seen that before. I will change the review when you solve that issue.

while i was here during the mission fair last year there were a few teenage girls in the bathroom lighting up a joint this was not okay because before hand i had eaten some of the wendys and really needed to go to the bathroom but they were busy getting high

Bad customer service. Don t even know how to talk respectedly.

I am a die hard fan of the apple pecan salad. Please never eliminate it.

Had asked for ghost Pepper ranch which I was given easy no problems get home put it on some of my food turns out to have spoiled and gone bad leaving me with inedible nasty food. What a waste of money

Garbage

They always forget to either my dips or my straws. Otherwise not half bad at all!

How about serving hot foods!

Parking: The location is good, but the service was a student, and she didnt know how to treat your client. Face expression were rude, no smile and not at all welcoming Food

Nasty

Ate here to times today both times daves double was cold at window, usually its hot.

Clean, fast service. Nice and comfortable interior.

great good quality

I just ate half of a RAW chicken burger. Im not happy about this at all and now were on the phone with the hospital wondering what symptoms we should be looking out for. Our long weekend has been ruined. I hope fraser health investigates this place. What a joke.

Food here is always decent and the staff friendly. The restaurant sometimes though can be messy. Parking: LARGE PARKING LOT! Kid-friendliness: Kid friendly foods Wheelchair accessibility: Theres wheelchair parking, a ramp and door push buttons.

Staff should be fired. They all have a attitude it seems. You say thank you and they just walk alway without saying anything. Get a dirty look for asking for ketchup no one has a smile. If you dont like your job, find a new one!

25 cents for a 2 cent paper bag.... When did you go on welfare Wendy.... Fn raise your prices 5 cents and item if you cant afford to give out a 2 cent paper bag.....

Came here at 12:50 am on the way home from work and they were standing in the kitchen and closed the drive through early.

yummy yummy in my tummy

Food for 3 stars maximum, everything else is ok

Had a baconator that had a total of one strip of bacon cut into 4 small pieces and mayonnaise pouring out the sides. The drive through took a very long time for something pretty disgusting. The one on lougheed s 10 times better

You gave me a knife to eat my poutine with. I wish i had a fork now.

Everything in my meal was incorrect, and they gave me smaller sizes of everything that I paid for. I hope this corporation dies out. Wheelchair accessibility: Not wheelchair friendly, I didn t see any automatic doors or ramps

Hateful organization selling us overpriced horrible tasting food while supporting genocide in Palestine. Just say no.

Curdled kids milk They gave us disgusting milk for my kid. The video says all.

Wendys never disappoints. Always consistent and as ordered.

confused staff 2 many times

Cold fries withered salad and they said it came that way SMH bacon hard annnnnnd cold potato I am left in such sadness my morbidly a beast heart is sad

Very bad service when I kept returning cold fries, Caesar salad wilting lettuce was slimy and brown the staff were saying it came that way and argued with me and my reply No it doesnt come that way or bad slimy and brown. My baked potato was cold and the sour cream was separating into yellow liquid and she said its made that way! Like if I was a food inspector that place would be shut down until up to par! No wonder there was hardly anyone there! lol Yep bad service for the price you pay for the shyt food.

The bathrooms were dirty, the service was very poor and they got our order wrong

Ordered a lemonade, got a root beer. They don t sound the same, don t look the same and they don t taste the same.

Food is decent for fast food. Service was good. Had to wait for our order but not terribly long.

Service was great, food was great

Best Wendys around. I drive from Maple Ridge to this Wendys as its the best. My burger always looks like a commercial. Fresh and hot

The girls working tonight had extremely bad attitudes. They were super rude. Don t work customer service if you can t conduct yourself properly

If this is a bacon portobello mushroom melt, this is absolutely disgraceful!

I wouldnt even give this restaurant one star is it were on option. Every single time I go to this Wendys they get the order wrong and things are missing. Today I bought my kids lunch. I spent over $50 not only did they get the order wrong. They forgot to put 2 burgers in the bag. When I called the best they could do was replace the burgers at a 15$ value. I drove to wendys took 15 minutes. I ordered my food took 5 minutes. I paid for my food took 5 minutes. I waited 15 minutes for my food while they made it. I drive back home 15 minutes. Thats an hour of my time and they only want to compensate me 15$ for screwing my order up forgetting to put things iv already paid for in my order and then expecting me to come back another 45 minutes of my time by the time its all said and done so I can get what they forgot to put in my bag that i paid for It wasnt even busy the restaurant was empty the drive through was empty. Enough is enough

most time i order here they mess up the food or leave out items like napkins, the location off wren and lougheed does a way better job at service.

Not enough workers or just incompetent, this wendys was so good years ago went way down hill, all the comments are one star and for good reason. If you could find slower service anywhere I would be shocked.

EVERY table in the shop was dirty, The floors were disgusting, and the burgers were way overcooked. The portobello mushroom burger was also saddly under mushroomed. There were 2 pieces of mushroom on my burger, and not much more on my partners. The bathrooms were absolutely nasty. TP all over the floor, toilets were dirty like someone pissednon them a week ago, and it dried there. If anyone knows the owners, please inform them. there was a full staff in the kitchen, and no one was tending to the dining room.

Just got food poisoning from having fries and a strawberry lemonade there tonight. Management has changed over the years and honestly I dont think proper cleaning protocols are being taken. Dont take the risk. Puking my guts out.

I had to reduce my rating to a 4 star because i have to ask for no ice if i want pop in my cup.

The service was not really good. Cashier didnt even care about if theres customers or not. The self-service area was slippery. A gentlemen was almost sliding down to the ground. And the tables arent clean for what I can tell. Though the food is fine for my order. So still ok.

Very poor service , don t help customers out

Rude Staff ,poor service

Harry is the only person who knows how to deal with customers. He is polite and provides excellent customer services. Thanks for all the good work you do.

We made our order through the drive thru. When I got to the window and they gave me a bag it was missing part of the order and with no receipt. I had to wait for someone to come back to let them know and when someone finally did they asked why are you still here?. I let them know why and so she said Ill check the receipt. I watched her grab the receipt, look at it, then toss it to the ground, then told me no, youre wrong and that I will have to purchase again if I want the missing items. Awful customer service! We will not be returning.

Quick and fairly friendly service. Meal was hot and as ordered.

I cant really say much I havent really been there in 3 years I stopped there once to get some food through the drive-thru that was it.

Undesipline Staff, Rude Customer service, such a bad experiance

Ordered breakfast today. Unfortunately all the sausages on our sandwiches were burnt. Also the croissant left a lot to be desired. It is more like a bun. Coffee is mediocre at best. Would rather go there for lunch.

Meh its wendys...

I ordered the grilled chicken sandwich and was told Id need to wait for 12 minutes for the grilled chicken to be ready, and if I could please wait in the parking lot in front of the door. 25 minutes later, our food hasnt come out and so my partner goes inside the restaurant to check on it. He finds our bag of food on the counter with 3 employees standing next to our food just ignoring it. We dont know how long the food was sitting there, or why no one came out to hand it to us. We will try to avoid this location in the future.

I wish I could give this place a 0. I m a die hard Wendy s lover, but we went to this location today and we drove up to the drive thru window and they were advertising breakfast on the drive thru boards. So we tried to order breakfast, only to be told by the guy working they were out of French toast sticks, croissants, cold brew and basically anything else we ordered. He finally told us they weren t ACTUALLY serving breakfast anymore and to drive ahead to the second window to talk to him. (How are we supposed to know what we can order when they were showing the wrong menu and then told us to pull ahead) The guy working came across as untrained and like he didn t know what he was doing. We went to Tim Hortons instead; kind of unfortunate as I wanted wendys on Mother s Day.

The staff there are always friendly and fast drive thru service!

Would give 0 stars if I could. Terrible service.

Went thru drive thru and they made us wait for our iced tea meanwhile people who came after us got served before us.

Always short on something. Has been short on chilli for days at a time. Has served cold food. No frostys for days at a time. Today, we get no lettuce on any burgers that we have ordered. Manager is unhelpful, just treats us like we are complainers. We just want what we order.

Machines are often down for drinks or frostys. Service is good once you can get someones attention. Focus is definitely on drive thru. Alot of dirty tables with very few customers so it was clearly not the priority.

I order the same thing everytime i go to a wendys a Baconator, I order one baconator and drink and my order was still wrong.

Food tasted like pure mold made me sick.

The attitude of the people working here are beyond unacceptable. 2 of them just idling around, looks at the huge line up of people trying to place orders. Goes back to standing around. I waited 10 minutes to order and find this place hopeless. Going else where instead.

Poor customer service, insanely slow advise going to other Wendy s in mission by blendz coffee

Nice new remodel service is fairly good anytime of the day

food is undercooked, staff prioritize the drive thru over dine in and take too long to take your order. i used to love going here but now it is just disappointing

Old chicken,chopped up and microwaved into a hard rubber then put into the 4 chicken wraps I ordered. 24$ for two meals that were not edible. Ewwwww!!!!!!

Had a very disrespectful employee, and my burger was cold and soggy

My food was cold the lady at the windows was super disrespectful to me she didn t give all my change back she was getting very angry when I asked questions

Every time I eat here the foods delicious it s just I get violently sick. (I m not exaggerating I threw up and other stuff)

Parking: Lots of space Kid-friendliness: Kid menu as always Wheelchair accessibility: Would be a little tough with wheelchair but definitely doable

Never been disappointed

Thought I would give them another try today. Ordered a baconator..something resembling pakora on my burger. Tossed it out the dog even turned his nose up at it. Never again going there.

The drive thru worker was very helpful when i realized I had ordered from the wrong Wendy s. I just reordered from them and we had our meal quickly with no problems.

Food was cold

So i was here a long time ago and then recently came here a few times Each time I was served with an attitude and some weird dirty look from the workers even though I was being friendly I thought Id go back and give it the benefit of the doubt This happened with multiple workers Im sure they are not happy with their job But whatever you do you might as well do with a positive attitude thats the least you can do or at least dont be rude... pretty sad if you think you can get away living like that and interacting with people like that Im working out this way for over a month I probably would have come here quite often but I wont be back to this location again If you see this behavior make sure you write a review

WORST SERVICE EVER We waited at the cashier for over 10 minutes and no one even said, we will be right with you. They appeared to be servicing the drive thru only. The people that had ordered already said they had been waiting over 15 minutes for there food. We finally walked out cause obviously they had no interest in taking your order and there was 4 other groups of people behide us in the line up, who knows if they are still standing there waiting to be served and it was yesterday that we were there. Also we noticed as we left that the tables and floor were very dirty.

15 minutes waiting in line with only 1 person in front of me. Absolutely ridiculous

The stupid ladys in back never listen to instructions. Food is raw and also missing items. The guy taking orders is nice

Food was good

This place is fire yo

Worst crew they have .. Never go there !!!

Overworked employees, management is rude, nobody helps those who are trying. I once saw an employee working, however coworkers did not help her, my food was delivered 30 minutes late, they were the only one making sandwiches, the manager was not bothering. to help, 30 minutes there I knew it was not worth it

Faster service then McDonalds

Food was cold and they dont use gloves service is slow as they are busy using mobile phone and quality of food is also not good. Manager (Simran) when I complaint her she gave very rude reply manager treat employees as well as customers in very rude way. I will never recommend this place to anyone. Worst Experience

Rude employees,dont aknowledge the fact your standing there at all,then grudgingly take your order.i find the whole vibe of the restaurant strange,obviously terrible management.

Cold food, undercooked fries and an overall bad attitude.

Quick and easy food that is better than many fast food options.

My personal favorite for fast food

Good ol Wendys

Rude and lazy employees, never want to help. They stop taking orders around 11:30 pm saying there debit machine down. Happened to me 3-4 times, close the damn store if you do not want to work

Very poor service. Forgot to include half the order and when I phoned it was as if it was my problem and they didnt really care. Wow. Pull up your socks - your business is not guaranteed...

Slow service and very rude

SLOW SERVICE So slow every time I come here its slow

Love the chicken strips, and the fries were fixed and better with the new recipe but sometimes only barely warm.

The food was good

No bacon in the JBC, no fries in my combo and they forgot the frosty. The absolute worst Wendys Ive ever been too. Dont waste your time or money.

Always good burgers. Better than Mcpukes.

ABSOLUTELY WORST SERVICE EVER waited in drive thru for 5 cars for over 45 minutes tonight ! unbelievable! if you don t have employees then don t open??!??! miserable service. drive to to abbotsford it s worth it

Was Very inconsistent. Has been consistent for roughly a month as of the time of updating this review.

Delicious

Very friendly staff at this location. I have yet to have a bad interaction. They can just be slow at times, even when they dont appear to be very busy.

Like there Burgers very much.. and their Salads..

Waited in the drive thru for 45 minutes. Hair in each salad I ordered. They dont use gloves! I actually take the extra drive to Abbotsford, just to avoid this one.

Order was wrong and cold

Staff is horrible.

Not very nicely organized. The burger was not upto the usual standards. But the girl at the counter was working hard and trying to be calm when it was busy

(My 14 year old sons review) They got my order wrong tho gave me an additional burger at no charge. The manager Simran was very nice and respectful. She made me smile. Thx for the great service & food.

Its ok i guess...

Good service and food!

My local Wendys always has the best service.

Tried going there on Saturday before closing time to find out that the front doors were open. But once we go up to the counter my friend and I were hounded by a manager saying that they were closed and that we had to leave. We said that the front door was unlocked only to be cut off by the same manager telling us to leave. On our way out the same manager rudely goes up the the diners and says were closed where is the politeness at? Non existant apparently. My friend and I then decided to go into the drive thru and order. Later that night we both feel a bad case of nausea coming on as a result of the food. Tl:dr: Trash service, trash food

We went through the drivethru around 11pm on a Saturday night. We ordered our favorite keto, lettuce wrapped burgers and chicken snack wraps. Everything was absolutely delicious and perfect. Lots of lettuce and so fresh. For less than $20! Yum. I love Wendys Dietary restrictions: Great for a keto diet. Just wrap everything in LETTUCE

Stopped in for a bite to eat before the theater.. Apple Pecan salad.. I always get the extra pecan.

Its a Wendys.

Great environmental initiative .Love to see y all taking plastic pollution so seriously

Cold food and slow service.

Wildly slow Kids cheeseburgers were still raw No wonder they opened another wendys in mission. This place is brutal Large strawberry lemonade. Half a scoop of ice. Love me some warm strawberry lemonade.

30 cent for a dip come on what a joke

Good place for fast food

worked nearby late night , order was served incorrectly , food was cold , there was no line ahead , and only one customer behind , i like wendys but this location isnt it

This location microwaves their spicy chicken burger. Mine was rubbery and so scortching hot in the middle it burnt my lips.

Two cars in front of me in drive thru around 9, and I had to wait at least 10 min at the window. The worker never acknowledged I was waiting long at all, no apology was given when I finally did get my food, and not even a have a good night or enjoy your food from the obviously unfriendly person working the window. Step it up, or the newer one in town will easily replace this location in standards of service.

This place never ever Gets our order right. But today was ridiculous as the order was repeated back several times and still missed my daughters kids meal. I m disappointed.

Worst drive in over 45mins , they take One order at a time, and then you Wait while they make it at the window, unacceptable. Terrible attitude.

Stood at the counter with 0 acknowledgment for 10 minutes. There were people standing around doing nothing. When I asked someone if they could take my order they came over slowly and were short with me. There was a huge lineup behind me as well with no one paying attention to the front counter, only the drive through.

Went to drive thru for quick snack, weekend about 3pm. Handmade sign saying they were out of lettuce and cheese. Pretty pathetic when a Save on Foods right there. Perhaps these people shouldnt run a fast food restaurant!

Ordered two cheeseburger meals last week. The burgers were not cooked. Still Red in the middle. Called and they said will replace the Order. They admitted they were having trouble timer for meat. Husband went to get replacement tonight and asked for the hamburger to be double cooked. He got home and it raw again. He called and spoke to manager and he said too bad they are not replacing it again. Terrible customer service!!! So we took pictures and put it on the mission Facebook page for the public to see for themselves. Don t waste your money!!!!!! We won t be going there again!

Wont go back no one speaks English,what a dump

Sweet large fries wendys

Super slow & very rude,unprofessional staff.Avoid at all costs

Today I ordered a bacon and cheese potato. It had half a piece of bacon slapped on top. I ordered chicken nuggets a few weeks ago that were clearly past their serving time. I excused the first one but this is becoming a thing every time I come to this location. Save yourself the frustration and Go to the other location!

Harleen and Harry provided excellent service :) We placed a large order for 8 people, and they prepared the food quickly, packed and labelled everything very professionally and even helped us carry our order to the car. Thank you Mission Wendys for going above and beyond! :)

Chili Excellent!! Salad not as fresh as Ive had it before. Good Service!

Im giving 4 stars because if someone orders fries you give them ketchup even if they dont ask. Just courtesy

Clean location and parking lot. Friendly and polite staff. Correct and quick orders. Every once in awhile they run out of certain products, but they are always apologetic and willing to accommodate you as best as possible. Highly recommend this location.

Slow you no what.

Always fresh. Im never disappointed.

Always a friendly face and great food.

1.LONG HAIR in a cheese burger...gag 2.One burger missing. 3.No reciept. 4.No answer on the phone. 5.If I could give 0 stars I would. Highly recommend avoiding this location. Mistakes happen, but this many at once is just disrespectful.

Slow service and teller has no customer service skills at all. I asked for 1 Ketchup and she handed me about 10. When I went to give it back she threw them in the garbage.

3rd time we have been missing items from a skip order. Finally called and just was told to call skip and get a credit it s not their fault. Does Wendys not pack their own orders!!!

Always good fast and fresh and no mistakes!

Its Wendys but they are slipping lately

Standard Wendys with frosties

Great service. Delicious!!!

Decent burgers, long line up,really busy, even with employees tryin to keep up

Cold food and slow service. The store font cashier was trying but wasnt getting any help from the rest of the staff.