32670 Lougheed Hwy. #76, Mission, BC V2V 1A7, Canada
Your local Mission Subway® Restaurant, located at 32670 Lougheed Hwy brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ talente...
Today, the customer service was very rude. We ordered 2 subs on the app, the money was taken from our credit card $20 but they would not make it for us. We are out of pocket $20 and the people working didn't care to help us out. We showed them our receipt but the lady wouldn't even look at it and walked away from me. I asked for the manager but was ignored. I'm very disappointed.
Arvind is the best sandwich artist I’ve ever met in my life. God bless him. If the manager is ready this, give that man a raise.
customer service not good .some girls doing gud job but some not.Only one girl here for service when lineup here she prepared food quickly so can’t get gud qulity of food when she prapared quickly.
I don't usually leave a review however tonight I had my food made by Nav gill and even alone she was very time efficient, kind and made easily one of the best subs I've had made and im very picky haha thank you! And to the manager thank you for training excellent employees 👏
Never more than one employee during dinner hours, I eat at Subway every other day and this is one of the slowest I have ever been to.. of they can't afford more employees then they should close up shop as there is another subway 2 blocks away and two other sub shops in mission now. I won't bother trying again, to be fair there is a guy that works at this location that is top notch, very friendly and works as fast as possible however he only works weekends now. He is 10/10 but the new staff needs to step up their game
As my regular sub was being prepared, they were skimpy on the ingredients. I understand that they need to make money, but more the six olive slices would have been nice. Bathroom access requires a key from the counter. Had to wipe down our table before eating.
My daughter was there tonight and said the sandwich artist was VERY friendly. Normally in our experience that isn’t the case (different locations), and she loved that he chatted with her and her dad. Her sandwich was great and will be back for sure!
VISIT 8PM Terrible terrible terrible.....I had to ask female making my Sandwich to change her gloves before starting to prepare my order. He took customers money before me, punching buttons on till, scratching her forehead...then attempts to grab my bread...YUK!! Flatbread so thin it was actually dry when eating it. Had yo continously ask for more toppings. Not happy with this visit at all.
The last two times i had Arvind serve me he is awesome at making sandwiches also he has very good people skills. And is very nice and very funny. Thank u so much Arvind. It would have been all the stars if they had spinach lol. I cant figure out how to do another review so Im going to add to this one. They are so wonderful Manjot is such a BEAUTIFUL lady and makes me amazing subs and she is very polite and funny but also gave me complements which was so nice thank u for making me awesome subs. You guys are amazing at that subway i always perfer to go there. I really wish u would bring back the potatoes bacon soup i love it.
I will not go there again, there burned out a bread in toaster and put my friend s sandwich in it right away after that.
Arvind was super friendly and made a killer sandwich!
Arvind gave me and my family an amazing customer service experience. He was super fast and polite as well.
Well they sold me 3 Gift cards with $20 on each, I paid $60...to find out later that they only loaded one, and Im assuming they pocketed the other two and gave me cards that werent actually loaded with anything....they ripped me and my children off , $40 ...brutal, and they arent doing anything about it, not trying to fix their mistake , nothing!! I have contacted Subway Canada and hope to get a response soon!
I had the pleasure of being served by Arvind at Subway and I must say, his service was exceptional. Arvind displayed a high level of professionalism and courtesy that truly enhanced my dining experience. His knowledge of the menu was impressive and his recommendations were spot on. Arvind s attention to detail and commitment to customer satisfaction was evident in every interaction. He ensured that my order was prepared exactly to my liking and checked in to make sure I was happy with everything. His friendly demeanor and positive attitude made my visit to Subway a delightful experience. I appreciate his hard work and dedication to providing excellent service. I look forward to my next visit and hope to see Arvind there! This subway is the best in area only because of Arvind!! Keep up the great work, Arvind!
Arvind served my fiancé and I on the May long weekend and it got decently busy, and he stayed so calm and was very professional! I am very happy with the customer service he provided, because of him we will only be coming to this subway in mission now.
Order a tuna sandwich and the girl gave me one and a half scoops of tuna, very skimpy and not worth the money, save your self the trip and go to the one by Walmart
Is best subway in mission I will only go here because of the employees. They are absolutely fantastic. Super nice and only make you food that they would eat themselves. This Subway is by far the best in mission. Dont even bother with the other 2. Absolutely. Amazing stuff. Just ask for arvind
I thought Subway had made some progressive changes so I gave it another chance. Awful skimpy sandwich on stale bread that left me still hungry. Combo price was comparable to going to a steak house and having a real meal.
Great and I didnt leave hungry
Manjot did a fantastic job, she had smile on her face all the time, handling all the customers well,dealing with everyone in a really polite manner. One customer was fighting with her on cookies but she handled it really well so that customer is satisfied with the service. Really friendly, completely impressed with customer service, keep it up Manjot
Had the stampede brisket. Amazing sandwich and service
Rishab is an absolute superstar! The 5 stars is for him! My colleague and I came in around 6:00 PM to see one employee (Rishab) behind the counter tackling multiple Door Dash orders, a large (~7 sandwiches) in store order, and a growing line up. He handled it extremely well while reassuring anyone waiting that they would be served as soon as possible. Rishab absolutely killed it but speaking from experience if your store has door dash you should likely try and have 2 employees on at once, it is not fair to a single person to try and manage delivery orders and in store orders especially during dinner rush.
Not bad can work on customer service
Good service and good sandwiches
Subway wraps with chicken and rice are amazing.
Its subway, you get what you pay for
The new order by number system is disappointing. Order by number and then add what you like to fill out your sandwich otherwise it will fill like its unfinished. If you like Subway, its still Subway (so pretty tasty )
Loving the new salads!!
Worst experience in my life . They prepare your order without listening any thing they pretend we r fast bt in actuall they r worst employee s nd they pack food like garbage
Very,very pricey now. 12 sub with small fountain drink almost 20 bucks.
Every table was filthy, and the rest of the restaurant was dirty too. The staff were chatting behind the counter.
Closed 20 minutes early because the young girl wanted to start her cleanup so she could leave early and was extremely rude about it...never goin to come back to this location
Love this shop. The staff always pay attention to my wants. This is my go to subway location.
This subway girl was so rude and unprofessional. I wanted a veggie sub, and by the time I was waiting for my patty to be heated, he made a meat sandwich, and then right away touched the veg patty. When I said what are u doing, she had the authenticity to tell me why I said that. Extremely rude and dumb. She is the heavy dark girl.
Third time to come to this location and no soup at dinner time !!! they say we make it in the morning !! ?? Who eats soup in the morning ? Double meat is 4 scoops they did 3 They had no clean dishes to heat meat up so they did it on paper then the paper broke apart all into meat they started digging it out I said I want a new one as I was doing topping for first sandwiches they toasted the one I did not want toasted I would recommend going to another location
Ordered a very large order to be delivered. Took almost 2 hours, but that was understandable given the size of the order. When the food arrived, my daughter opened her salad to have bugs fly out. I called the store and they told me thats just tiny fruit flies. Its perfectly normal. I told her that was not normal and they were not tiny. We took video of the flies. I said I would be bringing the salad back in for a refund the next day. Later that night, I got violently ill. I had a roast chicken sub. I was horribly sick for 2 days and had to miss work. I finally got back to the store 3 days later to return the salad. The manager gave me my money back. However, an employee, Manjot, was extremely rude, argumentative and unprofessional. She wouldnt let me speak, nor would she listen to her manager. The manager did not want to see the video we took. I walked out. Be careful eating here. Their standards are extremely low and there is minimal accountability.
Friendly. Listens well to orders.
I work graveyard shifts and I eat here more now.I had Manjot tonight and she put on the perfect amount of veggies, not too many and not too little. Shes served me a few times and shes an absolute pleasure ! All the staff are nice, and prompt . Heres an add on, I wasnt going to write this but a couple of these reviews just sound like complainers . The Eva one is hilarious . I wouldnt believe it for a minute ( and no , I dont know her )
I went to order a sub which I do every week today the chicken was very hard and dry so I asked for something different she heated it up again which only makes it worse then argues with me horrible customer service her name is Bible I believe the name tag says what is with these places arguing with customers lately how did customers service go down hill so badly id say what the main reason is lately but
Always fresh always delicious
I like Subway for fast, easy and good for me on the go
The owners of this place obviously dont care about customers or they wouldnt hire people who dont cover ther nose with a mask, put stuff in the garbage and dont change gloves. Also speak in their own language and carry on conversation and look at you like youre bothering them. The place is unclean!!!!! Dirty and gross!!!!
Not overly impressed staff not overly friendly never a thank you
Dang good sangwhich!
The best subway experience. I wish I got her name(the sweet indian girl.who made our sandwiches). The lunch hour was hectic, and she always had this nice smile while she made food for all the customers. Funny thing is she wore a mask, but you could tell by body language and eyes that she was here to help and serve customers. Thank you for doing your best, even at the busiest hour.
Great Soup
Good service got everything the way i wanted it.
Its clean, friendly staff Vegetarian options: They sale Vege Sandwiches Parking: Lot of parking Kid-friendliness: Healthy foods for kids Sorry no play area Wheelchair accessibility: Yes for sure
The ladies were very friendly and accommodating to my requests. Got catering for a big lunch and it went flawlessly!
Extremely upset with how my experience went today. Ordered everything in advance on the app, once we arrived to pick up our food it wasnt made and there was no recipt there, after the staff dug through the garbage they found my receipt (let me add we PAID ahead on the app) Staff then said we just assumed you werent coming to pick up. The food tasted okay but was extremely upset with the experience and will be going to a different location from here on out.
Always under staffed, extremely slow service. Average wait around lunch is 25 minutes for a meal. Better off just not coming in and go somewhere else. Wouldent even give one star.
Server was great. Food was okay.
Super slow, if you want to spend an entire hour go here. Had one person ahead of us and we spent an entire hour waiting for our food. Had hardly any vegetables and didnt tell us anything until putting iur vegies. I wont go here again. Really bad service.
If I could give it no stars I would this is by far the worst subway Ive ever been to. Subs are slapped together and come out looking like a toddler made it. You will need lots of patience to get the toppings you actually want on it. If you want a.good sub go to the subway on the way out of town (34981 Lougheed Hwy, Mission, BC V2V 6T1)
Polite and very clean! Buy the cookies!!!
Awesome food
Love subway
Nice, subs
Picked a mobile order and the employee wasn t even wearing a mask. Ridiculous. Hope my food wasn t prepared unmasked.
The restaurant owners have their two babies sitting on tables screaming with their things sprawled out everywhere, grandad and husband just sitting around. Not sure if this is a bring your family to work kind of day but I was hoping to have a quiet lunch indoors.
This a joke why is it still open.........
Foods good
Was good, not too busy, and service was good!
Great food
Accurate, polite, good prices
Both locations only had one employee working. Felt bad for the them.
They made us wait until they wiped down the whole area, moving very slowly. We had two 6 inch subs, but it was more like a 4.5 inch and a 7.5 inch because of the uneven way she cut the 12 inch bun. There were many fruit flies on the glass and on the food. GROSS!!! Never coming back to this location.
I ordered two subs, which were decent enough. The staff were friendly. My issue was the massive amount of fruit flys crawling around the food area. Plus the veggies were disgusting and old. I had to forego the tomatoes and lettuce as they looked like they were a few days old. Had I noticed all this from the beginning I would have walked out. Quite a horrifying experience.
Honestly, this subway was probably the worst subway I ve been too. Their customer service isn t great, but what really made me uneasy was the amount of flies and fruit flies in and around the food. (Visit - September 11, 2021 at 12:40pm)
Employees are working in slow motion. Absolutely pathetic. Also they barely speak English.
Their sandwich are really good
Lettace was rotten. When I asked if I could have fresh she took the lettace to the back and came back with lettace that was just as rotten. Had to ask if she could pick the rotten pieces out. Touching the meat and veggies in my sandwich after it was made. Nothing about my sandwich was fresh. When I got home I took one bite and threw the rest in the garbage. Just disgusting. Never go back to that store again.
I ordered online because I was meeting someone and have a sleeping baby in the car. I was running 10 minutes late, walked in and no sandwich. I went to the counter and took another 5 minutes just to talk to someone. They said yes we have it the lady walked away to do dishes and the other man went to make a sandwich, I assumed was for the next customer in line because, No one spoke to me. I was ignored by the 2nd lady. What is the point of ordering online if the sandwich is made when you get there? Very disappointed with the lack of communication or apology.
Awsome made my sandwich right
Good food good staff
No more my favorite egg salad anymore in Subways, but always found some other good sandwiches.
Nice place to eat... but they horde napkins. Had to ask because they are kept behind the counter. Then I had to ask for more then one. Still good place.
Come at 830pm on a Saturday and had nothing but problem first the are out of all the bread except for one type then they dont have enough ingredients to make the first 2 sandwiches i asked for then they couldnt understand i want cheese on all of the sandwich not on half. Just an all around bad experience and its not the first time, this is the third time. Same location. Would not recommend
Bad service with a bad attitude doesnt work for me!
Nice
If you re going to accept skip the dishes orders, you should invest in more staff so the 5 people waiting in line inside the actual restaurant don t have to wait over 15 minutes just to place an order, let alone get their food. One person working is ridiculous.
Great food
Fresher than most others
Slow... Also staff did not do a good job listening to us.
Yet another, subway where the employees dont wear there masks properly come on people its not that hard
So good
This is definitely the worse subway I have ever been to! No clue what the hell they even have on their menu Eggs were not heated up All bacon and sausage were ice friggen cold. Did not listen to what u wanted! No wonder the place was empty!
Staff is friendly but finding this location is slowly going downhill. I just had a cold cut and had to take the meat off due to it tasting bad and this is my favorite. When I looked at the meat the color was off too mostly the bologna.
I was surprised how late they were open.
Worst subway I have been to hands down, dont waste your time or money going to this location
the lady was so rude and i had to ask 5 times for extra pickles and everytime she would just put 1 on. i didnt ask for lots and lots of pickles to have 3 on there. im so annoyed
Easy, cheap
Food is great. All good.
Got a cheese and bacon panini... no cheese to be seen. Just dry bread and bacon ask why and get shown the recipe card? I don t care what your recipe says... on the photo u show cheese and I couldn t find the cheese unless I moved all the bacon out... what I got was dry bread with bacon!!
Was very very unhappy with the service here tonight. Nothing was stocked. My husband and kids n I stopped to get something for dinner. The girls workings were not listening at all to what we were ordering. I asked to use my Subway app to get my points and she ignored me. I paid and then asked to get points and she straight up said well you already paid so no you cant. I cant believe I paid close to 30 dollars for 5 meals n had very poor service at the same time! This subway doesnt deserve 1 star it should just be zero. Very very unhappy!!
Staff were terrible. Just put whatever cheese they feel like and toast everything till it is super crispy.
Best subway in Mission ! The guy working last night was very helpful and our food was perfect !
Great food choices to choose from
Always in and out which is nice especially when Im in a hurry
The sandwiches a made ok. They dont put much in them tho.
She was nice
Subway. Not great but ok.
Great employees, but terrible cheap owners. I should not need to wait in line for 30 mins for a sub. Short STAFFED...hire a few more employees...help out the local economy and improve you store efficiency.
Meh
Should have more than 1 employee working. Very slow service
Poor survice.
I wish they had a few more interesting vegetarian options, but its hard to beat the value of a veggie delight sub.
The girls are nice here and the bathrooms are clean. It a goto of mine for dinner.
Its pretty much what youd expect. Some dude or lady will make a sandwich to your liking you know. Like if you dont want pickles, they wont put pickles on, but if you want onions, they will totally do that for you. Its nice because I dont have to make it myself, they do that for me. OH! its fresh too!
Typical Subway
Sandwiches are never like advertising...rip off...sell what you show
Well, its 6:00 on mothers day Sunday... 1 person on staff, have people coming in and ordering for families. 1 person works slower than paint drying on a cold damp day. Like said above, if you want to stand and wait for your food for about 20 mins or so, you might want to go else where to get sub. I knew I shouldve made one at home! Lesson learnt!
Needs more staff someone is going to get hurt total bs
They didnt have mayo or any soup ready at 5 in the afternoon. Bathroom was a wreck
Shittiest customer service ever. Im not racist but get people who speak English and understand urgency. The girls at freaking terrible. If I wanted to wait 20 minutes I wouldve gone to a sit down restaurant.