Chipotle Mexican Grill in Mississauga

I really like how people can eat the gross burnt chicken Hats off to the employees who were served the same chicken i had. Never coming back and never recommending. Try moving to the hurontario location instead. Poor management with zero customer service.

Good quality ingredients horribly assembled

Love the food here. And the staff is very helpful. Vegetarian options: You can skip the protein for the vegetarian option. There are many options. Food : 5/5 |

Wasnt good as expected. The meat wasnt cooked properly.

Forgot to give the chips and fruit. Very stingy too had to page them

Best restaurant in squareone

hit or miss, some employees are super friendly and amazing! but some are just plain stingy tell me why miss maam said she would charge me extra for the salsa cus she wasn t filling it up and u can still see it s half empty girl bYe EDIT: went back n they are the most stingy now avoid!

The portion size has really dropped since the introduction of their rewards program

My first time trying Chipotle and I was pleasantly surprised. The food was tasty with lots of toppings and service was lightening fast. Definitely one of the better Mexican fast food places. Vegetarian options: Easy to customize for vegetarian friendly options.

chipotle i absolutely love you and would die for you thank you chipotle for existing

I have tried their large nachos and all the three dips from which guacamole & tomato red chilli salsa dip stands out , which is made fresh whenever I get a takeaway for myself. Its healthy and stomach filling too. I would rate this 10/10 for their taste , quality , freshness in food and its pocket friendly too. Also the next Im gonna try is their chipotle rice bowl cant wait to have one..

Good food

SQi chipotle bad service paid for one veggie plate they gave half plate so bad experience

Love the rice bowl. Never disappoints. Friendly staff at this location as well.

Great portions for Burritos

the service team on 09/17/2024 around 6-6:30pm was awful. the girl making my bowl was rushing so fast that i didnt know what i was saying yes or no to. she barely put rice in my bowl and was rushing me so much even though i was the ONLY ONE in line. it literally looked like a circus show. the guy who filled my fountain drink didnt even filled it all the way. the service was AWFUL and the team needs to be trained on customer service again. rushing the line makes sense during rush hours but doesnt make sense AT ALL when you are the ONLY ONE in line. do better.

my son thought it was bussing

They cheat on the meat , shaking the scoop so hard , all veggies fall off , price is ridiculously high on top of the treak they do.

Zipped in the mall quick and decided to grab some lunch for work. I gave this location a try. I asked for half and half, half chicken and steak. They were soo stingy with the steak. I wanted queso but quickly changed my mind after seeing a thick dried layer on cheese sitting on top like its been heated and refrigerated a few times well. Definitely not fresh. The entire bowl had a sour taste I didnt like. Like a stale taste. Soo disappointed after giving this franchise one last chance. Not sure whats going on as to why their quality has declined soo much over the years. This is the last time I waste money with this company

Very old and bad tasting guacamole that impacted negatively the food taste.

i made a horrible mistake here

I was at this location to take out a veggie bowl on August 3rd afternoon. The did not close the lid appropriately and handed over the bowl to me. while looking for a table to sit in food court. all the sauces spill on my dress, staining it. Making fool of me across the day as I visited this mall from downtown in transit and had long way back home. I did go back to them about this and the staff as well as manager is not even sorry about it.. they just did not care. They double layered the box with another box and let me go. then I find a piece of meat or so in my food. I went back to ask and the staff was very casual about it, saying its tofu. (neither I ordered for tofu, nor meat. The manager did not care. they took the box and refunded me the money. Disgusting customer service, quite unprofessional manager.

Fresh ingredients, lots of options to choose from.

Ordered food online and after a hour of waiting they cancled my order because the store was to busy no word of a lie

It s chipotle at a mall. Not the best. However their mistake can be your gain. Asked for double meat and only was charged for one.

I gave it two stars because I couldnt buy my food there when I saw two employees without gloves eating a nacho from the food it was supposed to serve customers. I don t see good food handling. Also, the girls have long hair and are exposed even if they wear a cap. A hair could be found one day in the food. . The guy with a bow beard has to wear something to avoid the hair on the food.

I eat at various Chipotles in the GTA at least once a week and enjoy their quick, good service, however, my experience last week deserves 0 stars at Square One. I asked for the usual burrito bowl with white rice and with attitude I was told only brown rice was available. Not my preference but I was hungry, so I move onto the meats and was then given a few pieces of steak. When I asked for a proper portion of meat I was advised it would be an extra $5... Funny enough, another customer at the same time was complaining about her food to a supervisor as well. I said to the supervisor once she was finished with that customer, respectfully, if you want to charge customers $18 for a meal at least ensure there is adequate food in the order. I was told our meat is weighed to 4oz each serving, to which my response is how do you know without a scale? Well.. you dont and its up to the discretion of the worker. I emailed Chipotle customer service about this experience and they will forward the feedback to the restaurant -- we all know what that means so Ill publicly voice my opinion. I wont be back to this location.

Fast and awesome service

Ordered from here through Uber eats and never again Burrito Bowl was at most a quarter full, and the salad had 4 (yes, 4) pieces of lettuce. This would have been one of those orders you walk out on. Avoid this place and it was $60 for one salad and one burrito bowl! Food

Very stingy with the portions and the food was not fresh at all. Steak was like rubber and the lettuce was wet with water.

I had a terrible experience at this location. After receiving my order, I discovered an INSECT in my food while eating. It was extremely disgusting, and I decided to return the order. The employees were kind and offered a different item, but I was too grossed out to accept it. They also offered me a refund, which I accepted. However, I later realized that I was charged AGAIN!!. This was my first visit, and it was highly disappointing. I expect a full refund and some form of compensation for this inconvenience. Additionally, I dont live close to this location as I was only visiting for the weekend, so I wont be able to return to the restaurant anytime soon.

The food at this location of Chipotle is always good. But lately the front staff which is mostly comprised of international students, are not preparing the food adequately. They have literally started giving in small quantities of food, to a point where I had to once ask for extra rice, extra beans, extra meats, extra other condiments, just so that it feels worth $15. Such stingy and cheapskake attitude is not cool.

The quality of service is great, considering its a mall the staff gets the orders out and works like clock work. Appreciate the crew

Horrible customer service and very cheap with portions. They don t advertise thr price of the Al pastor which is more bht why not just post it. Never eating here again

My partner decided to get Chipotle for the first time considering how much he likes burritos. First off, the service was rushed and one of the servers put on a sauce that my partner did not order. She didn t even clarify beforehand, and when she did she was already spilling it over the burrito. The line was big and we were too shy to say anything. The previous lady also skipped over the entire vegetables without asking if we wanted any. The food was okay, but my partner got a really chewy piece of chicken and honestly Mucho Burrito is way better than this.

Tried burritos overthere, food quality and test was good

This chipotle franchise is really different from the others. Tastes Different feels different, wouldn t recommend this location to anyone.

Pop was flat. Asked for extra cheese 3 times and got like 6 flecks. Complained to customer care and there only response was they wanted a receipt.

yum

I came to order a chicken bowl with no guacamole and still got guacamole I had to throw it out I was feeling itchy because I am allergic

4/5 for service 5/5 for food specially for mexican gril

This location is really stingy with their portions. The cherry on top was this unknown hard piece I found in my barbacoa bowl. It was so stiff to bite into someone else could have broken their teeth. Be careful!

Very stingy with their portions, not enough protein, you ll pay $$$ for an average amount

Good food, good service n i find thr perfect place to have lunch n dinner your friends n family

Horrible experience today. Ordered a kids meal for my daughter (as I always do at other locations), and they gave me the smallest portion of chicken I ve ever seen. I asked them to add a little more as it wasn t even enough meat for one taco. They refused. Asked their manager - she refused. Never going back again. Stop being so cheap! We have been customers for years!

Updated review based on recent visit after a long time ~~~ I ordered chicken bowl and it lacked the classic chipotle flavour. It was bland and missed the set mark I find at another chipotle locations. Not ordering from this location again Disappointed and thus lowering my rating. This is the first time I tried Chipotle and I was pretty happy with all the flavours and quantity. Went with the Chicken Chipotle bowl which has just the right amount of rice, beans, chicken and greens in it! Surely a wholesome meal for 1! Do give it a try!

Gurkiran pandhee is the most unprofessional and rude manager honestly, will definitely not be going back!

As other FastFoods continue to progress and develop, the ever so Trendy Chipotle from 5 years ago stays the same. With the recent negative press on social media highlighting negativity at chipole, i decided to return to this former favourite spot I used to enjoy so much. The Advertised freshness ended up being stale chips, with queso with less seasoning than a lightly salted bag of lays. The bill ended up being costly for a main dish, side and drink even in current inflated pricing at the final bill ending at $25 and ontop of that the ingredient selection was more than lacking with only corn and lettuce being vegtable options. As the world progresses and resturants refine, I would love to see chipotle left behind in the 2010s.

They scam you beaware :) So an incident happened where they give you a regular bag of chips for a large one and they add a sticker of large on top of the regular nachos and no point in arguing with them cause they aren t interested in listening STOP SCAMMING PEOPLE

Food : I tried a veg bowl, I liked the mixture of hot and cold ingredients. Not taste good if it gets cold. Service : Its fast, convenient, and the kitchen looks neat and clean.

Used to love ordering from here but lately the food is really bad. The rice is sticky and sometimes the tortillas are stale and hard to chew. Chipotle if you are hiring new people, for gods sake please teach them how to wrap a tortilla properly.

Food was good. Vegetarian options: Really good bowls abd burritos for veg people Kid-friendliness: Kids options available

Closing 45 mins earlier than they advertise? Joke of a location!!!

Very poor customer service. The lady with the blue hair was very unprofessional and not attentive. Would never recommend eating here ever again

They make good food but today i.e Jan 27th Saturday i came to have a bowl and told them i would like to have sour cream in it. When i paid and started having it, i noticed there was no sour cream in it and then i went to ask to give me some sour cream since they forget to put it or didnt paid attention to what i was saying which is a bad thing when it comes to customer service. They told me it will extra charge for the sour cream. Dude why the heck is will pay extra for something that is included in the food. Despite telling them that they forget to add the sour cream, they did not gave me the sour cream when i asked them. Very poor customer service. Wont have anything from chipotle ever again.

0 start bze of the rude employee Tarminder

I seen someone expose on TikTok they have a rodent situation. I m sad..I loved the food :(

Saw a tiktok video that this place has bugs so idk but i got a bowl from there it was pretty good but the guac was old like not fresh.... if u go youll be able to tell if the guac is fresh or not

Worst chipotle ever in chipotle history the worst female manager. They act like they are doing you a favour. Hate the service food is good as chipotle is a brand but they got to pay attention to who they keep especially a manager we aren t doing you guys a favour.

The food at this location is really good and the staff is friendly and professional. You can get a decent portion of quality food at an economic price.

This location is terrible I don t recommend it at all.they don t put enough meat on the bowls and their menus items even if you pay for double meet the staff never give me salt or black pepper to have with my food and also they are rude and the last time they give I and my friend food poisoning

If I could give 0 stars I would. This location is the worst one I ve ever been to. They have bad service and food portion is so disappointing.

Mediocre food. Decent service. It is what it is - a fast food chain.

*PSA ** Do yourself a favour and steer clear of this place.. check out other reviews here and you notice a pattern of complaints** I ordered a burrito and bowl online. Went to pick up bowl was fine burrito on the other hand was not. The original order was burrito with rice, veggies, both beans, salsa, sour cream, cheese and chicken. The one i got had only beans rice and chicken nothing else. I took 3 bites of that burrito hoping to get to the rest of ingredients lo and behold there was none. I decided to take it back to ask them to remake it.As soon as the cashier spoke to me and I explained what happened before she could eve verify anything ask any questions she quickly jumped to say oh thats not how we wrap our burrito! I was baffled .. Like so did I drag a burrito from else where to bring here. Anyway she goes to grab someone from the back. She comes in with the same accusations without listening properly or verifying any of the information. I was quite annoyed at this point i opened the burrito to show what I am explaining and she stood there annoyed that i am doing that yet the burrito lacked the so ingredients I paid for. Instead of still asking what I want she proceeds to ask if I want a refund ! I told her I would like my food remade as I ordered it. Not at any point did they apologize. Never coming back here. Management please train your staff they lack customer service manners.

COCKROACH ON THE COUNTER. Went there on Tuesday, January 9 at 8:30 PM to see a cockroach running across their food table, the worker there said they are aware and they had pest control already there. Completely unacceptable for such a large business to have roaches as employees running across their counters. Luckily, I did not eat the food and seen it at my cash out and left my food and left but this is really disgusting and concerning health and safety for people eating as roaches, lay eggs and nest where they are seen when you seen one there s 1000 more

Roaches spotted at this location, buyer beware

Decided to try Chipotle for the first time at this location. It was very busy and there was a line-up and a lot of workers working, I think at least 5 different people worked on my bowl. I got the bowl with sofritas as my protein. I got white rice, black beans, Green tomato salsa and the red tomato salsa, sour cream, cheese, guacamole, corn salad. The bowl itself was way more flavourful then I expected and was very fresh tasting. The sofritas is a great vegetarian option that is not devoid of flavour. I also got chips but they were too salty and tasted stale I couldn t finish them at all.

Excellent value for the veggie bowl (extra lettuce) and my online order was ready on time

The person was so fast and not ready to pay attention what the customer want ...there was fake greetings followed by attitude approach . End of the day you walk out with a displeasure and humiliated feel.

Good and healthy food options

Food

The chicken plate is always good, but I found a gum when I get the forks from their forks holder, its so gross!!!!!!! I showed it to a girl there, she then just throw it away,

Decent food but not the cheapest option.

Damn chipotle is good bruh. If you get every single topping (yes, both beans, both rices, all three spice sauces, and guac IS SO WORTH IT) then it s def worth the price. So filling, so delicious, so comforting. I love chipotle. Def come here. Service is really quick too!

I eat here almost every time I come to square one, the prices are great for the portion sizes. Sometimes the workers are stingy with toppings (extra lettuce given by one worker may be the same amount as another workers single portion of lettuce), but overall great taste and value. Their rewards program is cool too

This is a mall food court Chipotle. Lots of seating, and its a recently updated/modern food court. Highly recommended if youre in the area. The restaurant is clean and quick and has all the burrito/bowl options youd expect. No complaints at all.

Im here to share my experience of eating at Chipotle for the first time ever. Yeah, I know, Im late to the party, but better late than never, right? So, I went to the one in the Square one food court in Mississauga. It was pretty crowded, but the line moved fast. The staff was nice, but they seemed a bit rushed and didnt let me think too much about what I wanted. I ended up getting guacamole on my bowl, even though I didnt ask for it. But hey, it was good, so no complaints there. The bowl was filling and tasty, and it cost me about $17. Not bad for a quick and satisfying meal. Id give them an 8 out of 10 overall.

Inside Yorkdale mall food court, Chipotle offers a choice of rice bowls, salad bowls and burritos. Burritos were way too messy to eat. The rice bowl option or salad is better if you dont want your hands getting dirty. Food quality was average to good. Its personal perception. The taste was ok. Vegetarian options: You can skip all meat and chicken and just opt for beans. Parking: Ample parking in Yorkdale mall.

Food taste good and hot when served, fast service and they are generous with the portion

Love it

I love Chipotle

The scanner does not work. Food was good, staff is sweet.

My visit to Chipotle Mexican Grill was an absolute delight! From the moment I walked in, I was greeted with a warm and inviting atmosphere. The tantalizing aroma of freshly prepared ingredients filled the air, instantly whetting my appetite. The menu presented a diverse array of options, and I couldnt wait to dig in and explore the flavors. I opted for their signature burrito bowl, and it did not disappoint! Each bite was a burst of delightful flavors, perfectly complementing one another. The quality of the ingredients was evident, and I appreciated their commitment to using fresh and wholesome produce. What truly stood out to me was the exceptional service. The staff was not only friendly but also incredibly efficient. Despite the restaurants popularity, there was no unnecessary waiting. My order was promptly taken, and before I knew it, I had my scrumptious meal in front of me. The ambiance inside the restaurant was vibrant yet cozy, making it an ideal spot to enjoy a meal with friends or even alone. The modern decor and comfortable seating added to the overall experience. I wholeheartedly recommend visiting Chipotle at Square One. Whether youre a fan of Mexican cuisine or simply looking for a satisfying meal, this place has it all. The unique flavors, top-notch service, and inviting ambiance make it a standout dining destination. Im already planning my next visit, eager to try some of their other mouthwatering options. Chipotle has won me over, and Im confident that once you experience it for yourself, youll be coming back for more too!

Great food

I usually really enjoy this location, but the last few times it has been extremely salty. Too salty to eat which is very disappointing bcos I m not always in Mississauga, and it s usually my first choice.

Nice little spot to grab something quick and easy. A little bit pricey but worth it

I usually love chipotle but this was just terrible, spoiled spinach, forgot to give me my 2 drinks, 2 sides of chips & salsa :(

Been eating here for a while but today found a dead cricket (insect) in lettuce Not sure how they pass health and safety. Food

Extremely poor service. I will never be coming here again, and I will not be recommending Chipotle to my friends and family. A worker, who I will not be identifying, filled my bowl with a very underwhelming, half spoon of chicken. Usually, I receive a full, fairly sized scoop of chicken. I asked for a bit more chicken, as I would like to receive at least what I paid for. The worker refused, and said more would cost extra. I asked again, hoping she would understand that she gave me an unreasonably small chicken portion to start. She once again refused. I am deeply saddened by this service and treatment, and Chipotle has lost my business.

Had the chicken al pastor burrito bowl . It was awesome. It had a good hot heat level.

Courteous and tasty .

Worst place ever! I had chipotle today at around 2:30 and there s a girl with specs, she is the most rude girl I have seen. I told her to add veges and sauces according to me and she kept on adding everything without asking me, Inwas telling her what to add but instead of listening to me, she kept on adding sauces and veges. She didn t even add sour cream even though I told her 4 times still she didn t listen and then I reminded her again to give me sour cream and then she gave me on the side. And the worst part is she was RUDE. The most RUDE person ever.

Fast service, food is healthy and fresh. Must take the chili sauce to add flavor!

Very far from the flavor and presentation of Mexican food, but it is a good option when you want something different from hamburgers and hotdogs.

Not sure what black thing is but its definitely not food and looked like charcoal :(

Overall great experience, food was fresh and delicious.

Great food.

Lower than any other chipotle. Most of the time they have been disappointing either due to portions or quality or something else.

Its always awesome taste. Healthy and tasty

The hot sauce gave me bad cramps. Something wrong with it. I am very tolerant of spices generally. Something was wrong with it. My partner had the same response. Also steak was chewy like an old pack of gum. Never had such bad experience with Chipotle earlier.

Good food and good service!

Taste is not matching with the other Chipotle branches. I ordered veggie bowl takeaway and got disappointed with the taste, as it s more dominated with lemon juice taste. Feels like tasting Indian lemon rice Not worth it.

Chipotle never disappoint. This place is good. Thank u for ur service. Food

They lost 5 years long loyal customer today due to poor customer service. Food was all cold.

We buy Chipotle all over the city. THIS location has the best tasting FRESH food, more than ample portions, served by postive, upbeat servers. We enjoyed every single aspect of eating here. The chicken was seasoned to da GAWDS!!! Pls dont change a thing. We were highly impressed and will go out of our way to eat here again and again.

I saw it and thought it was quite delicious. Decided to stop and enjoy it For Easterners, this amount is really big. Generous materials Delicious ingredients Beef is also quite delicious Overall, the taste is very good

Delicious and very well presented and served

Great

Chipotle is our go to place for burritos and bowls. You can select your own toppings and they are always fresh and filling. Guacamole is charged extra and I fail to understand why as it is the heart of Mexican food, however this is followed throughout Canada, even the best of the restaurants charge extra for Guacamole so cant blame them.

My review is today Nov 03, 2023, The portions used to be good, now they are serving just a few than before, for what you paid is spensive. I will not recommend this place. A year ago was good and was One of my favorites places go and to eat healthy and delicious food,

Square One is one of the best malls.

Best

The person who made my food just kept going and going as if it was a conveyor belt. I asked for a little bit of the mild sauce and she puts so much. The person only scooped out a little bit and I said I do not want that you put too much and she was like which seemed annoyed was like.... What do you want me to do? And I said you need to make me a new one because you did not listen to me. You just kept going and going. So by that time she was annoyed to make it but that wasnt my fault. That was on her because she kept going on making the order. All I ask is for you to slow down and listen to the customer. Thats all. I understand theres a time where you need to move fast fast but you got my order wrong and did not listen. I have never had that ever where you guys seem crazy and it was not that busy. I havent had chipotle ever since I moved out of Mississauga 3 years ago and I wanted to treat myself to it and having it today ruined my mood cause of your bad customer service. Overall, food was great it was just that one person. Fri. Nov. 17, 2023.

Food

I recently had the pleasure of dining at Chipotle Mexican Grill and it was nothing short of fantastic. From the moment I walked in, the vibrant atmosphere and welcoming staff set the tone for a great experience. The menu at Chipotle is a delightful showcase of Mexican flavors. Each dish is crafted with a focus on fresh, high-quality ingredients, which is evident in every bite. The ability to customize your meal is a significant plus, allowing for a personalized dining experience that caters to individual tastes and dietary preferences. One of the highlights of my visit was the taste and quality of the food. The burritos and bowls, in particular, were exceptional - filled with savory meats, perfectly cooked rice, fresh vegetables, and flavorful sauces. The balance of flavors and textures in each dish was impeccable, making every mouthful a delightful experience. Moreover, the efficiency and friendliness of the staff at Chipotle added to the overall positive dining experience. The teams commitment to customer satisfaction was evident in their prompt service and attention to detail. In summary, my visit to Chipotle Mexican Grill was an enjoyable and tasty journey through Mexican cuisine. The combination of delicious food, a friendly atmosphere, and excellent service makes Chipotle a must-visit for anyone looking for a satisfying and flavorful meal.

They only give you a few strips of chicken. Not enough protein!!!

We ordered a veg bowl. It contained all the things which are very healthy. I highly recommend it.

This is my go to place to have my Chicken Bowl. Tasty food and sufficient quantity to fill your tummy! Stick to the basic add ons and you should be good. I find it always value for money. Must try!

It s an ok location - serving sizes are small for protein unfortunately. I asked for a safrita bowl, my usual, and the portion was small. For anyone looking for a high protein meal this is not it.

The team needs to work on customer service When we went there I agree that they remain busy for the whole time. We asked them for butter chicken poutine, they didnt ask if we needed any toping or not on it, after tge payment was done when we asked the cashier to add Cajun spice she gave us an attitude saying you need to mention it while order not after the order is placed. And then when we recieved the order the poutine was half filled Very bad service, would recommend everyone to go to a different location

FIRST AND LAST TIME EATING AT CHIPOTLE.. THE CHICKEN WAS TASTY . BUT EVERYRHING ELSE WAS TRASSSSSSHHHHH..... MY MOM HATED THE BOWL... THEY WERE STINGY WITH TOPPINGS. AND AS A PERSON WHO EATS BURRITOS REGULARLY... THEY TOPPING OPTIONS SUCK. IF U WANT GOOD BURRITOS GO TO BARBURRITO OR FATBASTARDS ANYWHERE BUT CHIPOTLE