Dixie Lee in Moncton
1180 Mountain Rd, Moncton, NB E1C 2T4, Canada
About
Fast, friendly service and hot, fresh food is our priority every time you visit Dixie Lee Moncton. Our salads are made fresh in house daily, our chicken and fish are hand breaded and prepared with your taste buds in mind!
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I called to to make sure my order was ready when I arrived and was told over the phone it would be at 1:00 pm. I showed up and paid at 1:00pm. I asked how Long till I get my meal the person st the cash looked and said two minutes to put in the box. Three orders get served before me and ten minutes latter still no order. I have 30 minutes for lunch. Ten to get there ten to get back to work and ten to eat if I do not eat while driving. I asked for my money back and thank the person on cash for waisting my lunch hour. Now I have to work the restof my day with having eaten anything.
Food = Decent. Fish was overcooked a bit, but it was still okay. Fries were great. Service = Terrible. Zero greeting, and in fact the first thing the lady said to me was quite rude, even after I greeted her with a smile and a hello. Zero customer service and social ability from the lady that took our order. It was very clear she absolutely hates her job and takes it out on customers. This is completely unacceptable. Service time = Reasonable. We waited roughly 8-10 minutes for 2 meals. It would be far from my first option, but I would likely return. However, if I walked in and saw the same lady working the cash I'd simply turn around and take my business elsewhere just based on principle alone, and likely never return again after that. I see other reviews of people complaining about rude employees as well. I think management would be wise to take these complaints seriously and do more staff training, or have better hiring practices.
I have eaten Dixie Lee most of my life. At least 3 times a month. Great tasting food. The best tasting chicken ever however, for the last three times one of the three piece Dinner seems to be over cook or from the day before. Not fresh as usual??? I will give it another try. If not I will drive a bit and go to another Dixie Lee 20 minutes from Moncton. Hope that it can be resolve. Staff are Awesome and the restaurant is very clean. Thanks
Dixie Lee has been a beloved home staple for over 50 years, and their motto, “If you like chicken, you’ll love Dixie Lee,” couldn’t be more accurate. I bet every family gathering or casual night in is made special with their perfectly fried chicken. There’s something about the crackle of that crispy, golden skin that hits just right, and the way the meat stays tender and juicy beneath it is a testament to their time-honored recipe. Their meals are as generous as they are delicious, with huge portions of fries, a side of creamy coleslaw, and their signature gravy. The chicken itself is so flavorful, it’s best enjoyed with a warm roll, but I tried it once with steamed rice and found they complemented each other perfectly, especially when drizzled with that savory gravy. Dixie Lee’s Friday Special, which includes their two shrimp snack, is perfect for those nights when you’re craving a lighter meal. It’s just right for two dinners, especially if you have an appetite for breaded shrimp and crispy fries. The combination of their golden shrimp and perfectly seasoned fries makes for a satisfying meal that’s simple yet delicious. For anyone who loves Dixie Lee or is discovering it for the first time, it’s more than just fried chicken—it’s a nostalgic taste of home, one that has brought families together for decades.
Chicken was good, salads were good, but for paying 65$ for a family bucket you would think it would come with more fires then a fist full. Was honestly only enough for 2 people barely.
Last weekend I ordered a 12-piece meal, using skip the dish. It took 35 minutes after the driver picked up the order to deliver to us that was just 10 minutes away. The food was not hot and was not in a cooler bag when the driver opened his car door. I get a food poisoning with fever for over 3 days. NEVER I will order from Dixi Lee.
The lady taking orders seems like a zombie, absolutely 0 customer service skills at all, even at a very basic general level. The cashier is also bagging food with arms covered in a strange rash that she is scratching non stop as it flakes everywhere. Does this place have a manager or anyone that can monitor these types of situations? I am very hesitant to eat the food from here after this experience. There’s nothing worse than a place where the person taking the order is so bizarre that they make you feel uncomfortable, not to mention the horrendous rash covering her arms that she scratched the entire time we were ordering and waiting. It’s amazing what this world is turning into lately, Moncton especially.
Not my favorite place for chicken dinners. Didn't like their batter/coating but the chicken was nicely cooked. The cole slaw was great but the roll wasn't very fresh, the gravy and fries were okay. The lady at the counter wasn't very friendly although I feel that she is over worked, it was quite busy when I was there and she was the only cashier working. I think she did very well all considering. I think establishment could use some T.L.C inside and outside. Would I consider going back 🤔 not likely unless I try something different, any suggestions?
1 hour wait for food seems abit ridiculous for a fast food place.
Very good
Good chicken. Good service
Meals are always great. Very good value for the money.
26/05/2024 trying again today, they kept their fries in the warming tray too long, they were almost soggy or dried out. Bathrooms are not clean, not even any toilet paper. (Surprised) thank you to the nice Client who came to my rescue. They did not have bilingual service. Food was average. Food
Ive been here three times in the last couple of months. Each time, the food was fresh, tasty, and portions were generous. The staff was always friendly. Id rather eat here then KFC or Popeyes Chicken. Keep it up
Lunch special fills you up real good!
This was my first time going there in person. I usually order the chicken and it never disappoints, it s always good! Pieces are smaller than other chicken places but that might be because it s organic chicken? I don t know the restaurant itself just isn t satisfying to be in and the attendants aren t rude but they re not polite if you get what I mean. I ll still order the food but I m never going into the store again
Wow! I cant even believe I need to leave a bad review for my favorite chicken joint! I got there with 2 people ahead of me and waited 30 + minutes. Ordered extra wings cause, hello who doesnt love Dixie Lee wings ? They were slimey and seemingly undercooked ,the batter was not typical of dixie lee . I rarely ever complain especially to take the time and energy to do this is beyond me . DO BETTER DIXIE LEE!
I m from Bouctouche originally, we have a Dixie Lee there as well, so I was very excited when I saw the Dixie Lee on mountain road. I was expecting the same amount of variety on the menu, such as clams, hamburgers, etc but all they had was chicken. I don t mind the Dixie Lee chicken, but here the chicken was bland, the poutine didn t have proper gravy and the roll was dry. Plus, while ordering the cashier wasn t very welcoming at all and made me feel like a burden just for being there. If you want a better experience with Dixie Lee, I suggest making the 40 minute drive to bouctouche and trying it there.
Very good
Much better chicken than KFC.
Dine in awesome experience with the Chicken and Fish. Both were excellent with loads of fries. Will be back.
Truly 5 star dining, what more can you ask for. This is the real Louisiana chicken, Popeyes is for Olive Oil
Excellent place friendly and quick and they obviously are good at their job, busy location and still excellent food service and price highly recommend them
Excellent service good food.. however a little pricey
Just an average broasted chicken. Not so great to talk about. But the service is good.
Very clean and my order is always right unlike , we all know where ....
Nice place to visit
Dated atmosphere but that chicken poutine is AWESOME Lots of meat and curds, great value if you need a big hot meal of poutine, theyre definitely worth trying at least once! Food
A good non-wing snack. yumm.
Fast friendly staff.Great food
Fast. Friendly staff. Delicious and generous. This Dixie Lee restaurant is the best Dixie Lee restaurant around.
Chicken was dry and service was average
This was the one of the best feeds of Dixie. Far better than the dives in miramichi.
Service is a hit or miss. Inside is very dated. Food is VERY expensive. Food
Best poutine in the business
The chicken was very small for the price
I prefer Dixie Lee over KFC any day
Delicious fried chicken. PFK/KFC should take inspiration from this. Not so much for the breading but especially the chicken meat which is perfectly cooked and very tender. Plus, the chicken isnt too greasy or dripping with oil. It was delicious.
Always the best chicken and taters!
Cashier named Liz ( older lady with hair up in pony tail, glasses and hat) was being very rude to us. It was our turn at the counter and she told us to wait our turn? She then proceeded to go very slowly intentionally, putting each item in a bag for a different customer. Instead of asking for help from the staff when she realized she needed help, she decided to wait as long as possible to ask them. She seemed annoyed to be there.
Excellent food and great service. Excellent poulet et un excellent service. Food
Lize needs to find a new job .. should not be in customer service.. if she has been employed for any period of time, manager should be held accountable for how she speaks with customers and takes a simple order. Lize needs a refresher and quick.i dont take the time to write bad reviews but this was hands down they worst customer service I have experienced in a very long time.
Chicken was barried in fries, which is thier style, the checken pieces were soggy and old!
Delicious as always
The best fried chicken in town
Would be nice to have more non deep fried options...
Best macaroni salad in town!
Me and my grandfather ordered the family bucket take out and after eating it we got sick about an hour after eating got tested waiting to find out if we have food poisoning or not
Got the 3 piece chicken meal, and I gotta tell ya that you get your moneys worth! Chicken is very moist and flavorful, loads of fries that are nearly spilling out of the box and the cup of gravy and coleslaw is on point. Will definitely be a repeat visit for me . Update, repeat visits have ensued .
Third time I ve received reheated fries with my order . Used to love this place , especially the fries . Not going back .
Have not had Dixie Lee in years. No longer around our area like they used to be. This brought back memories. I couldnt even eat all my 3 Piece dinner. KFC could learn from them. At least from where Im from, KFC has gone downhill.
Greasy chicken. Plenty of fries.
I regret spending 20$ here. My first and last time coming here. I am not bringing you money to get your sorry instead for bad service and for doing my order wrong completely. Sorry doesnt help if you pay money.
Good fried chicken. Very tasty
Lets just say I wont be a repeat visitor
Great staff
Very good chicken Parking: Easy Wheelchair accessibility: Yes
Everyone that works there are so nice and kind and friendly Perfect place to go Food
Food and service was delicious
Great specials. Good food, busy but fast friendly service
Super service
Best fried chicken in town.
Very satisfied with the fast service and the quantity of portions served and the quality of the meals.
Foods was great and was very satisfied.
Cashier was friendly and the food was good
Very clean restaurant well done
Is was Great like always.
Tasty ans friendly
Great food
Good food as always. The staff was polite but I had to go up multiple times to ask what was going on. Waited almost an hour.
Disgusting
Good service and very good for a Dixie Lee.
For months and months I have been craving Dixie Lee. It tasted like the smell of a farm for lack of better term. I couldnt finish my dinner, even if I forced myself to eat two thirds of it because it is extremely pricey for what it is.
Great food good people
Pieces of chicken are alot bigger than Kentucky and tastes good too. Service was fast.
Great chicken as usual, less greasy than the other fried chicken chains, wish they had a location in HRM.
Food is going down hill!
Great chicken,
I loved everything about my 3 peice dinner except for the chicken, it tasted odd and has no type of fried chicken batter on it. The fries are delicious and coleslaw is yummy!
I got the wrong order.
Fried chicken is always good here, better than KFC. Prompt and courteous service.
Have to get Dixie Lee when visiting from alberta. The portions is very generous
The style of fried chicken is more like braised then fried and not breaded fried like southern style fried chicken places. It is probably slightly healthier than your average KFC or Popeyes. Where Dixie Lee really shines is their sides. The macaroni and coleslaw tastes homemade and fresh. Both the macaroni salad and coleslaw are not runny or overly creamy. Good texture and crunch in the coleslaw and the taste is much better than any of the other chicken franchises. The fries are better than average thick crinkle cut. My only issue is with the dinner rolls. If Dixie Lee would come up with some kind of southern style biscuit instead of these Styrofoam-like, paper mâche textured bread rolls that could double as packing material for Amazon orders, I would give 5 stars. Dixie Lee could compete with the big fried chicken franchises if they would just do something about the recycling material they try to pass off as dinner rolls.
Moncton Dixie Lee..one of the best .Love that chicken
The workers inside are ALWAYS friendly and the food is ready in reasonable time. 11/10 I love it here
Here is an accurate comparison for you to decide. The chicken here is overly dry compared to Popeye which is moist. The chicken has mild taste compared to KFC heavier taste. The fries are wrinkle-cut with no salt compared McDonald tastier fries. The macaroni salad is bland and dry compared to KFC creamy mac salad. The coleslaw is also bland compared to a traditional vinegar version or a creamy KFC version. The dinner roll is plain white bread compared to Popeye biscuit. The gravy is a brown watery powdered something, probably artificial. Conclusion if you are a senior or diabetic then the bland light taste is for you. If not get your chicken at KFC or Popeye. I was fooled by the Dixie lady sign, ... Salty dog I am.
Food was great as usual. We ordered take-out. Another place having issues with packing. We had 2 big bags of food and a third with the paper plates etc....when we got home after 20 minutes of driving we again realized they had mixed the hot food with the cold food in those bags. Warm potato and macaroni salad is not exciting. Logic would put all the warm things together so they stay warm longer and the cold ones in another back so you salads are not yucky warm .
The food is always delicious!
Was a bit busy when I went, but it was delicious and worth it
Always good and friendly staff .
Always good
Love it
Fast service. Fresh food. Thursday was the first time I ever went for the 2 for 1.. I was expecting a small portion per meal but was actually huge!! Definitely get your moneys worth, if not more :) freshest fries and chicken. Definitely beats KFC
Good as always
Good food at great price
KFC have nothing on these guys. great tasty chicken, fast service and fair prices
0 stars, chicken burger was hard, tasted frozen. Bottom bun was hot and top was cold,too expansive for what you get. demanded refund.
The food is consistently excellent, nice clean restaurant.
My favorite poutine
Its been on a downhill slope for quite a while
Good chicken and lots of fries
Dixie Lee gives you such ridiculous value! Get an econo box if you want some chicken, it is more then enough for two people.
Have been to Dixie Lee locations both in NB and Ontario. Usually have had very good food and experiences. Not the case with the Moncton location, and Ive tried a couple of times. Very middle of the road.
Quick service and friendly staff. I love the potato salad so delicious.
Terrible. My chicken was bland and over cooked. Really disappointing since Dixie Lee is one my favourite fried chicken places.
Great food great service
Awsom
Tasty food
Copious amount of food. Quick service.
Very disappointed, chicken not cooked to perfection. Well never come back again
This food is ok. Lol very greasy! Their is only one location in moncton so its always over crowded for me.
I didnt eat here but the digital poker games fill me with great joy. My Wifes Boyfriend gave me 20 dollars this week and this is where i am spending it.
Good service good product
