25 Plaza Blvd, Moncton, NB E1C 0E8, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Very dirty place, unhygienic, dirty tables and chairs, nobody is cleaning them. garbage everywhere. Food was ok. Service was very bad, they lost my order and took 10 mins to prepare when nobody was in line. For one sec, I thought I wasn’t in Canada anymore. Do better.
I always go to this location every Sat before work. We love McDonald’s and the food quality it offers but today, one of your staff, some girl named “Veerpal” (or something like that), literally muttered “oh no” under her breath as I walked in. Excuse me? If dealing with customers is so unbearable, maybe she’s in the wrong job! To top it off, I clearly asked TWICE for “habanero” sauce, paid for it, and still didn’t get it. What’s the point of paying when your team can’t even handle basic instructions? It’s clear your employees have ZERO interest in serving customers or doing their jobs properly. Either get rid of this crew or train them how to actually behave in front of paying customers.
Very neat and clean place. We usually go there while shopping at Walmart and it’s clean all the time. The staff is really working great. And yes they maintain top quality of food. Always hot and fresh.
Had a wonderful time at McDonald's! The restaurant was spotless, the meal was delicious and hot, and the staff was professional. The fries were cooked just right and my order was ready in the shortest possible time. Ideal location for a filling and speedy lunch. I strongly suggest this location!
Restaurant was really neat n clean. Quality of food was on top. Service was really fast n accurate. Staff was very humble and polite. Love to visit them again.
Polite and humble staff is working over there. They always serve you fresh and high quality sandwiches and hot n crispy fries 🍟. Restaurant is always neat n clean. I find this place really hygienic. I love this McDonald’s 🍟
staff is very polite n humble. i love this mcdonalds. they always serve fresh food. they always cook meat according to orders so we always get a chance to eat fresh sandwiches. i love this place. people who are working in this mcdonalds are really hardworking. we appreciate your efforts. thank you
Went there with my daughter and got some food my normal quarter BLT and my daughter got nuggets and poutine. Everything was fresh my burger looked like it did it the picture. The employees were over the top kinda and welcoming. Best McDonald's I've had in a long time keep up the amazing work.
Great place.to.eat
Fast service
My bun was burned the chicken was dry had no sauce and the fries were tasteless had to wait for 30 minute for my food to arrive the staff were just talking the whole time and didnt make my food until I told them to and they were giving me bad looks the whole time
At the auto service you get a free draft of armpit smells, also whos pays that much for fast food.. i was surprised to see how expensive it was for a sub par meal.
My iced coffee was lukewarm :(
Service is very slow compare to other mcdonalds
Great food and service at this location!
We went there last weekend before the long weekend started. My son ate McNuggets there and after he ate, he complained of a stomachache and he vomited all over the long weekends. If you are going there, please check your kids symptoms after eating their meals.
Had a great experience. Staff who is working Over there is really polite n humble. Positive atmosphere, great customer service. Overall great restaurant. Food
They were really rude and yelled at me and have no happy meals and theyre really unsanitary
Why this place looks like it s been through ww2 dirty inside and slowest place ever. No drive thru and I don t know what the workers do
Store is very neat and clean I like the food and the service is to fast.
Neat n clean restaurant. Service is really fast n accurate. Staff is very humble n polite. I love this McDonalds. Food : 5/5 | Service
Servers were prompt and polite. Food was good, as expected
Slow, they forgot my straws, cold frys, stale nuggets, barley any drink options, place sucks. Do not go
One of the worst locations..They were playing loud music back in their kitchen not even considering rhe fact that there are ppl standing to order food .None of tables were clean and the garbage bin was overflowing.Lack of supervisor and control was seen
Well, I definitely dont recommend MacDonalds food. However, the kids like the fries, the fish Burger, and the pancakes. We also enjoy the Mcflurry ! We would appreciate a better service. And please change the hand washing gel. It smells bad ! Food
Hey, McDonalds! Is it company policy to hire the rudest people possible at this location? I need to address how the person treated us at the cash. You completely ignored us for 20 minutes while we were waiting to pay in cash for our order. You did not even acknowledge our presence. When we finally got your attention (Yup, we had to speak up), you made it seem like we were inconveniencing you in the worst possible way. You really need to fix your attitude because slamming drink cups down on the counter is not acceptable when you work in customer service. I would recommend getting additional training from McDonalds on how to behave in public. That will be beneficial for you, and it will probably help you in your personal life as well. You dont seem very self-aware and need to learn techniques to keep your negative thoughts at bay.
The only mcdonalds in moncton that Id recommend. Most times we get burgers that taste burnt and barely no sauce plue soggy fries. This McDonalds was like going when you were a kid. Burgers and fries are perfect. Worth parking and running in for sure
Service is really ridiculous, staff should know customers service knowledge how to behave with customers one lady her name simran i asked for extra napkins she was so rude with me not ready to give, i came frequently this store this is first i got really these time. It s really bad experience
I had gotten a Shamrock shake but was very watery. Usually perfect. It happens.
Best burger and fries in GMA.
Their food gave me food poisoning it was so bad I didn t eat the day after at all and I kept puking.
Walked in at 9:40pm and they told me they were closed. Maybe consider changing the time on Google to closes 9:40pm instead of 10pm, instead of just lying to people.
Good coffee.
10-15 minutes to get 2 snack wraps and an ice coffee.
25 min wait for 2 coffees, one egg Mcmuffin and two hash browns. No customization on that order. Its probably the worst MacDonalds Ive ever experienced in 5 decades of experience.
Dirty, the person who made a burger been working at the cashier and didnt wash his hands before cook. Spoon they used to mixed drink was keeping info dirty cup
No such thing as customer service anymore!
Nice n welcoming staff. Always check with the customers, if they had order or need any help. Fast services. Always serve fresh and warm food. Of course, I ll go there again.
Fast food? More like slow food. My order took forever to make, and was wrong.
I usually go through the drive-through, 85% of the time to get my order. when they re really busy though sometimes they make mistakes but overall one of the better McDonald s I always get a smile with my coffee and that makes my day especially when it s very early in the morning.
Worst location ever. If you are not an Indian person they don t even try to say hi to you. 20 min for a coffee and breakfast sandwich. Awful !
It good easily available everthing to eat
Ever since the new staff was hired it has been nothing but amazing. The food is cooked to order so always made fresh. I will continue to go to this location whenever I can!
Good
Always a pleasure visiting McDonald s! But this time I was disappointed by their cappuccino:(
Dirty always! Disgusting atmosphere, nice location in Walmart. But impossible to find a clean table.
Just awful all around. Slow and order is never right.
The only thing I have a problem with it is the specials thats all on mobile thats not good for mobile tell the people dont have vehicles so why is all the specials on mobile its not right
Good and friendly staff, unfortunately there only ever 2 people working at any time. Everything is cooke to order so all the food is fresh and great fries.
Standard McDonalds
like the new chicken breakfast sandwich
Good polite welcoming staff
Only get 3/4 of a cup now for more money..
Ok but slow service sometimes
Bottom of the barrel fast food
It was McDonalds... What else can I tell you?
Sausage McMuffin meal and coffee. 4 orders ahead of mine. 29 mins to get my food. Absolutely ridiculous. 1 star is too many. Location needs an adult to coach and train the young kids working there. They are not getting any guidance that can allow them to be successful. Very disappointing.
Best for quick bites.
Quick service, still have the best fries
Ive been to many McDs around Canada and have yet to be disappointed. Always fair food for the money Ive put out. This place was no exception. My go to has always been the McEgg, sausage and cheese (real cheese, not the processed) muffin combo with hash rows and a coffee. Im not keen on the hashbrowns but my wife always appreciates them. She enjoys both but McDs much more than Tims. Says theyre much crunchier, which makes them more enjoyable. I should state, for those with lactose problems, ask for the processed cheese, it does not seem to cause any problems. Ive a close friend that me aware of that.
Friendly staff always check with customers be make order as needed
TERRIBLE 0/10 NOT RECOMMEND The Fries Are White They Are Soo Under Cooked!! (Gordan Ramsey Voice) Cashier Was Rude And Wasnt Able To Take My Order Correct. So I Thought I Was Missing 2 Burgers Nope, She Didnt Even Ring Them In! Even Upon Entering The Store And Walking Up To The Cash, There Wasnt Any Greeting And Noone On The Cash At All. Seems The Order Taker Is Also Bagger All The While The Line Up Piles Up Waiting To Order. There Are Other Locations. Might As Well Try Those.
It didnt seem like their was enough employees. 2 people were served before with the same meal. No structure in the kitchen.
Who doesnt love chicken nuggets and a Bacon Big Mac?
Place is always busy somehow when the line is small, the staff is slow and rude, they are not polite and will make you wait without telling you its a wait before you can even order, its very messy also never see workers cleaning up, disaster.
Super good
Good place good prices
Great fast food restaurant I love the junior chicken
It was fast food
Its like any other McDonalds but it wasnt slow
Used to go to McDonalds all the time, havent been going as often as I used to. I find the prices have become very high for a fast food restaurant, for a few more dollars we can go to a restaurant that serves better and healthier food. I really think that they should rethink their prices.
Awesome Food
Coffee is better than Tim Horton
Love this spot
Typical that they dont stir their coffee but wtv. kids these days
The food is ok if you want something in a hurry
Food was fresh and fast
Its a Mcdonalds.... we were hungry so it was excellent! Lol. Need to have a few more people working though for the time of day.
Awesome service and food
Comparing this mcdonalds to others it has the fastest service in moncton
Good for quick stop
It is not a full service and the waits are long.
great food,great service and ntb prices.
It was really good cooking
Garbage every time. Quality is low. Order is always wrong, I will never go back.
Too cold fries, dirty tables and unfriendly staff
I dont eat fast food why do I have to rate it
I like it and I think you would too.
Front staff are never happy (or better yet, never look happy) I get it, it s a job and a lot of us would be sick of it, but when the attitude matches the look watch out. Every time I ve gone to this location I never get a full large fry. My girlfriend usually gets the medium while I ll end up upsizing, but my cup is just as much full as hers which I never say anything due to the fact that the employees don t even look approachable. Today is what brought me to make a review. I work in a kitchen (I ve been around kitchens practically my whole life because of my dad) our foods taste was disappointing, looked disgusting, and this was due to really old fryer grease. The explanation I got was in fact the frying grease was done, but not to worry cause they re changing it tomorrow. What? You re telling me regardless of having a shot fryer and knowing about it your going to let it slide for a day because you re lazy and want to wait till tomorrow? That s crazy. What a terrible experience with terrible burnt tasting food . I think I m done eating at this location if food can t even be held to quality standards such as all the other McDonald s around the city. Don t get me wrong. They never told me they were out of fresh grease and were waiting for an order that would be coming in the next day. They just said it s old grease, but not to worry cause they re going to change it tomorrow. If the truth was that they were waiting on an order then say so. I would have much more liked to of heard sorry sir, we ve been busier than usual and don t have enough oil in stock to change our fryer, but our oil will be changed as soon as our order arrives.
Its McDonalds not much to say more.
Fast services. Fresh fries were served.
Very good improvements in service quality
Mmmmm yummy
meh
Great coffee
3 kids ran it smoothly and effeciently.
My favourite haunt for wraps
Food
Seriously understaff .... service so poor I noticed three customers leave instead of waiting. ...no stars
Garbage is overflowing. Lineup of 11 people at 230 pm on a Tuesday and the girl at the second cash closed, grabbed a pop and stood in the kitchen chatting. The straws were empty. The floor is sticky. Skid of supplies sitting in front of the entrance. This is a new Supercentre for Walmart and the McDonalds is still as dirty and poorly managed as it ever was. Should have just closed it when they renovated.