McDonald's in Moncton

10 Ensley Dr, Moncton, NB E1G 2W6, Canada

★★★★☆
(2124 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
10 Ensley Dr, Moncton, NB E1G 2W6, Canada
Plus Code
44M7+4C Moncton, New Brunswick, Canada
Time Zone
America/Halifax

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
Outdoor seating Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.6
★★★★☆
2124 reviews

Most Mentioned

drive thru (52) clean (32) big mac (16) cold (12) mcmuffin (10) check (8) highway (8) quarter pounder (7) sugar (5) employee (5)
5 stars
681
4 stars
622
3 stars
397
2 stars
148
1 stars
276
November 9, 2024

There haven't even listened to what I'm saying. He had no bonnet on his head and they never washed their hands. I waited 20-25 minutes and I saw these.

★★
October 19, 2024

This store always has more non English speakers who work there and have no problem communicating in "their" native tongue instead of the majority who do speak English. The store seems to be dirty most of the time. Today as I was heading to the restrooms I saw an employee get the mop and bucket to go clean somewhere and he must be cleaning with flat coke cuz if that was dirty water in there, why bother 🥴

★★★★★
September 26, 2024

Very professionally managed and a well working organization. I was there after work hours and my order was ready in less than 3 minutes. There were online orders, drive through line in store orders. Great job guys 👏

September 20, 2024

I'm probably going to get flack for this. I am not prejudice nor am I racist. I work with two East Indians a Russian and a Ukrainian and I have respect for them all. The ones you guys hire here however are obviously not fit for customer service. I have started getting my coffee in the morning at Tim's, not because the coffee is better (it's inferior coffee, quite frankly) but I don't need to wait 15 minutes on my way to work. And I don't need to worry about my order being wrong. I get a large black every morning. I have gotten tea, coffee with cream and sugar. I have received my coffee and waited 10 minutes at the windows for a freaking bagel. I have driven off more than once. If you want to hire internationals, hire ones who give a damn about your customers, who are motivated, who don't stand and chill and chat with a line up at the drive-thru. Quite frankly the ones you hire I've encountered are entitled. And some seem to believe they can douse themselves in perfume or cologne to serve food....why? Oh and Tim's have ethnic people hired too. I'm in and out in less than 5 minutes without having to go through all this Hassel. McDonald's you REALLY need to discipline your staff. Some think it's a free for all and not a customer service job.

September 8, 2024

Cleaning 2 times in 4 weeks. So they say ? But they’re standing there talking. Each time. And they screwed up my ice coffee 8 out of 10 times. Also forgot 2 nuggets out of a meal and a fillet o fish. Also frozen fries with no salt. This place is trash. Worst McDonald’s ever. Oh arrogant young blonde at night rude and refuses to let talk to manager rolls her eyes and talks bad to other employees about the customers. Gain some darn customer service ridiculous. I’m angry

★★★★★
August 31, 2024

Just stopped for a chocolate milkshake. The person that took my order was very happy, friendly and funny. She made the visit worth the stop. The milkshake was also very good.

★★★★★
August 25, 2024

We reached out to McDonald's Magnetic Hill location a few months ago to set up a fairly large order, and were met with fantastic customer service from one of the managers, Amanda! We organized a late-night pick up for a late-night buffet at our wedding! Our guests were delighted to see some old favourites, after a crazy night of drinking and dancing, and we got some hilarious photos of everyone in their black-tie finery, chowing down on happy meals! Amanda helped organize our order, facilitated our pre-payment, and ensured appropriate staffing for the night of our pickup, to be certain everything was freshly prepared and bagged, ready to go in a timely manner! Amanda gets a gold star from us for truly outstanding service!

★★
August 8, 2024

Business did not have same time as google times. No clear times listed on doors or windows. Though door was left unlocked past the time for ordering indoors (though I understand they use these for door dash they should have some type of signage). This is not the average employees fault, but the managers of the place. By not doing this they put their employees in an awkward position to deal with frustrated people. All you need to do is add a sign. It’s not that hard.

Local Guide
December 8, 2024

Slowest service ever

November 22, 2024

Here is the slowest McDonalds in the world Drive-thru service I do not recommend it or otherwise fill up before entering it is catastrophic .. even for delivery you will wait 35 minutes to receive your order

★★★★
Local Guide
November 22, 2024

Very busy area

★★★★★
Local Guide
November 22, 2024

24 hours open McDonald with a lot of varieties.

★★★★★
November 22, 2024

Great peoples there

★★★★
Local Guide
October 22, 2024

Its a McDonalds plain and simple

★★★★★
October 22, 2024

Drive through a bit tight at this location, the service was excellent , thank you

October 22, 2024

worst service in whole moncton .waited 20 min for skip order, and no one came on between to provide any info.

October 22, 2024

very bad service too much wait for skip order i m waiting there 30 minutes press ring bell but nobody help and they iqnore me..

October 22, 2024

I always order food through DoorDash late at night when I have cravings. Unfortunately, my order gets picked up from this restaurant and always, my food is ice cold!!!!! I always order 2 junior chickens and 1 medium fries. There have such a bad taste/unlike McDonald s. I used to work LN at McDonald s too but we made sure the food quality is unmatched! Please fix this!!! Last 4 digits of order: 3DBF (also never ordering McDonald s again! Will choose KFC instead).

★★★
Local Guide
October 22, 2024

Ok fast food, often gets order wrong. Can be slow during late night 9pm onwards.

October 22, 2024

Service is so slow It took me 25 min to reach to the window cause the service is very poor The staff is also rude she is not hearing properly what i am saying. Worst staff service Food : 3/5

October 22, 2024

I havent visited yet

★★★
Local Guide
September 22, 2024

Typical Mac,s

★★★★
Local Guide
September 22, 2024

Good place for a quick meal

September 22, 2024

Aug 25th 2024 drive thru at about 5:15pm. I have never been more insulted. While ordering at the drive thru I was asked to speak properly as the employee said they couldnt understand me. A crucial party of my job is public speaking and I have never gotten feed back that I dont speak properly. As for the employee, they did have an East Indian accent which may be why they had trouble understanding me, but I speak very clear. Unless they were short staffed I would suggest not having that individual customer facing or coach them on customer service and how to speak to people. An alternative should have been Im having trouble hearing you with background noise vs suggesting I dont know how to speak

★★
Local Guide
September 22, 2024

The outside is dirty, Windows need to be washed. Drivethru dirty.

September 22, 2024

Congratulations, you re the 1st McDonalds I ve been to in all of North America that does not do refills. Found out only after finishing my drinks. Sad.

★★★
September 22, 2024

Was super excited to try the Big Arch burger and my son treated me to one today. It was a take out and we drive home before checking. We got home and discovered there was no crispy onions on my burger which was one thing I was excited about. It was a good burger but was a little upset that it didnt have everything it was supposed to have

★★★
Local Guide
September 22, 2024

It has recently been backed up ... Prices arent matching whats in the menu and it is getting very costly ... Food sloppy Parking: Parking available all around the restaurant Wheelchair accessibility: There is accessibility

★★★
Local Guide
September 22, 2024

Not a bad place to eat and run, but the atmosphere is so dark and gloomy. Staff and management are good. The food is what you expect and it never looks like the burgers were shaken in the box, so you can still eat them with your hands, which is nice. Food

Local Guide
August 22, 2024

Service is slow and not friendly at all

★★★★★
Local Guide
August 22, 2024

Tried the Mighty McMuffin meal for the first time. I didnt have to wait too long for my meal. The hash brown was cooked perfectly and the bacon on the McMuffin was crispy around the edges. It was so delicious!

★★★★
Local Guide
August 22, 2024

Probably the most busiest yet most lively atmosphere McDonalds Ive been to. They had a large staff team when I was there. My order took like 30 seconds to prepare, which is a big thumbs up since I was in a rush.

Local Guide
August 22, 2024

French Vanilla was pathetic, toilet is not good at all.

★★
August 22, 2024

I honestly think you need a lot more discipline with your night staff. There is Arabic music blasting of the drive-thru window at 2:00 in the morning and you have a bunch of people just standing around playing on cell phones waiting for a paper bag to be handed to them. A couple of the reasons why I do not go to this location anymore.

★★★★★
Local Guide
August 22, 2024

Lovely burger staff were good

★★
Local Guide
August 22, 2024

Its mcdonalds.

★★★★★
Local Guide
August 22, 2024

Excellent Wheelchair accessibility: Everything available Food : 5/5 |

★★★★★
Local Guide
August 22, 2024

Always great!!

★★★★
Local Guide
July 22, 2024

I was out for a bike ride, McDonalds is always fast and efficent

★★★★★
July 22, 2024

I put in a last minute order for a wedding, and this locations manager was an absolute gem. Not only did he get everything ready quickly and efficiently but he was an amazing leader to his team and was incredibly kind and understanding. Thank you Sandeep and team! You saved the day for us.

★★★★★
Local Guide
July 22, 2024

Exactly what you would expect from a McDonalds.

★★★
Local Guide
July 22, 2024

For some weird reason the drive through was disappointing.

★★★
Local Guide
July 22, 2024

It was fine

★★★
July 22, 2024

To busy not enough parking for bigger trucks. Kid-friendliness: Highway stop good people. Wheelchair accessibility: Wheelchair excitable.

★★★★★
July 22, 2024

We didnt have to ask to put a spoon to mix in the sugar packet in the coffee. Great service! (Friday July 12 at 18h15)

July 22, 2024

The bathrooms at this McDonalds are consistently extremely dirty. Shameful. Tissue everywhere.

★★★★★
Local Guide
July 22, 2024

The grill chicken sandwich was delicious

★★★★
Local Guide
July 22, 2024

Always good place for a quick bite. Fast and friendly service.

★★★★
Local Guide
June 22, 2024

The restaurant is a classic McDonalds except that when it is reported that the interactive terminal is out of paper, the staff clicks ok and does not give any paper to get their receipt.

June 22, 2024

Went in to grab a breakfast and coffee. Walked into the washroom and was instantly sick. The smell and grime in there is inhumane. I refuse to eat here now after seeing how they keep the inside of the restaurant

June 22, 2024

I came in at 10:25 pm. I was literally chased out of the door with employees yelling at me to leave. 3 of the doors were unlocked & there was no sign on the door saying not to come in. They kept repeating to me, Drive thru only after 10 pm! As if it was obvious with no signage... Maybe lock the doors half an hour after you dont accept walk-ins.

June 22, 2024

They re slower than a tortoise!! Make their customer waiting for 30 minutes minimum. Food

★★★★★
June 22, 2024

I really liked that there was a young man who served me in French

June 22, 2024

Very disappointed not to get a drink refill. Wont be returning.

★★★★★
Local Guide
May 22, 2024

Yummy

May 22, 2024

Made my little sister cry Laughed in my face, didnt care?

May 22, 2024

Very disappointed, we had a free coffee coupon and we were told they no longer accepted these, even when they had no expiry on them. They mixed up our order and sorry, but if someone cannot understand English in Canada maybe they should not work in the public service.

★★★★★
May 22, 2024

I will stop at MacDonalds from time to time for a milkshake. After working on lawns all day, that cold chocolate milkshake tastes so good!

April 22, 2024

Supposed to be open 24 hours but tell customers they close at 10 PM

★★
Local Guide
April 22, 2024

The only car in the drive through at 10 pm on a Sunday evening shouldnt take 15 minutes to wait for food to arrive. Inside didnt appear busy. Teenage workers wandered back and forth aimlessly until a knock on the window drew the attention of one who couldnt explain why the wait continued to take so long. Seriously, 15 minutes idling by the window. Some management issues perhaps.

★★★★★
Local Guide
April 22, 2024

English muffin was a little hacked up , still tasted good. Girl on cash was a little slow. I dont know how to use the kiosk and dont want to learn!

★★★★
Local Guide
April 22, 2024

Took over 20 minutes for our food.....

March 22, 2024

I won t be back to this McDonalds again. They chose to stop refilling pop I guess 2 years ago. Unbelievable!

★★★★
Local Guide
March 22, 2024

Always friendly service, especially at the front cou ters in the morning.

★★★
Local Guide
March 22, 2024

Super slow service, food was cool

★★★★
Local Guide
March 22, 2024

Good.

★★
Local Guide
March 22, 2024

The food was already prepared. Thus, the burger was cold and bread stale or hard. They lost order first. It was in the bag behind things. Wow. Its totally unacceptable. You mention something, and the staff jumps all over you. There was totally no customer satification at this place. Never again.

Local Guide
March 22, 2024

Worst place ever. Staff is very rude. And cold food

Local Guide
March 22, 2024

Its McD, dont expect much flavor.

★★★★★
Local Guide
February 22, 2024

Ive been to many mcdonalds through the years some you get your food and youe kinda sad of what your food looks like compare to the advertisements, but this one is pretty solid

★★★
Local Guide
February 22, 2024

Had a double filet of fish. It had been in the warmer for a while. Not very good.

★★★
Local Guide
February 22, 2024

Not the same as it use to be

Local Guide
January 22, 2024

Workers are rude and coffee gross ! I dont like getting up early either.. but I like a smile and a good morning .. I really tried McDonalds often but Im done! AND NO FREE WIFI FOR CUSTOMERS ANYMORE! And just Indian people left... no Canadians here anymore.. its a shame!

★★★★★
January 22, 2024

good

★★
January 22, 2024

Id like to know if you train the staff to not put items involved in making a sandwich, on the sandwich. Or is this just an expectation? Im amazed at how 3 ingredients cannot all be on the sandwich. Filet of Fish, as an example. How do you not get the cheese (half a slice) on the sandwich? Is it because the sandwich is so small its hard to hit the target?

★★★★
Local Guide
December 22, 2023

The coffee was good and the entire experience is what I d want every McDonald s to be like.

★★★★★
December 22, 2023

Best Dons in town, No cap

Local Guide
December 22, 2023

Their idea of large fries.

Local Guide
December 22, 2023

Ordered chicken habernero sandwich and crispy chicken sandwichs. Chicken was like cardboard and there was no sauce on the habernero sandwich. Terrible sandwiches.

★★★★
Local Guide
December 22, 2023

Kid-friendliness: Drive through hungry kids in car after 3 hour drive fast service was a God send. Food

★★★★
Local Guide
December 22, 2023

Friendly staff but me and my family had to wait quite some time. The building is really big but crowded. Kid-friendliness: Happy Meals are perfect for small kids and come with a toy

★★★★★
Local Guide
December 22, 2023

Surprisingly the best McDonalds Ive ever been to

★★★
December 22, 2023

Food was average and service was speedy

★★★★
Local Guide
December 22, 2023

Everything is perfect except the mens bathroom which is dirty. The restaurant is clean and the staff is friendly.

★★★★★
Local Guide
December 22, 2023

Clean, friendly, efficient! Best part... the seats werent screwed down!

★★★★★
December 22, 2023

Fast and plenty of parking

★★
Local Guide
December 22, 2023

Servers were rude and pushy! I not be back.

★★★★★
Local Guide
December 22, 2023

Best part of a visit here is the lady at the front counter...

★★★★
Local Guide
December 22, 2023

Typical fast food

Local Guide
December 22, 2023

Gross food... Gross mood Dont bother.... They dont care what experience you have there.... they will put gross fries in your bag and let you drive away after waiting 30 mins..... Just dont bother

★★
Local Guide
December 22, 2023

Disappointed evening, as you order a 10 pack, nuggets get an 8 pack. Grandkids will always count them

December 22, 2023

Went to McDonalds, we ordered and got w orders of Big Mac sauce on the side, we sit down and the sauce cups werent even half full, when I order sauce on the side I expect it to be full, staff didnt do anything to fix the issue. Another problem was that our order had a poutine, it was completely missing from our bags. The place wasnt busy, and they had sufficient staff. Do not recommend this location.

December 22, 2023

Stale buns, dry burgers. Yuck!!! Threw 90% of my food out!

★★★★★
Local Guide
December 22, 2023

Best coffee around

★★★★★
Local Guide
December 22, 2023

Fast and polite service clean washrooms

★★★★
Local Guide
December 22, 2023

Quicker service going straight to counter to order. People ordering at kiosks when I went in were still there when I left with my food.

★★★★★
December 22, 2023

Great service... great coffee!

★★★
December 22, 2023

Food took forever, fries came out cold and mcflurry came to me literally melted

★★★★★
Local Guide
December 22, 2023

Service outstanding

★★★★★
Local Guide
December 22, 2023

Good

★★
Local Guide
December 22, 2023

staff didnt smile or greet at all , pop syrup must have been low in lobby as it tasted awful , the fries were cold and hard like they had been sitting under the heat lamp for a long time, the double cheeseburger was cold and the nuggets .. I worked in fast food for almost a decade...for how busy the drive-thru was, there was no reason the food was this awful... I can understand the pop as you dont know until its empty...the lobby was clean and bathrooms though... although we got take out...

★★★★★
December 22, 2023

Nicest mens room for a mcdonald

★★★★★
Local Guide
December 22, 2023

Great everyone knows what to expect from mcdonalds great food but nobodys stomach can handle it

★★★★★
Local Guide
December 22, 2023

Not ashamed of my love for McDonalds. This location is great!

★★★★★
Local Guide
December 22, 2023

Just used their parking lot. Was eating KFC.

★★★★★
Local Guide
December 22, 2023

This has been one of my favorite McDonalds in the area (past 20 years). Its seems to always have good service and fresh food. Drive thru is quick and the inside has been renovated recently and looks good. Great location right off the main high way too! Parking: Easy parking, including for trailers and larger vehicles Kid-friendliness: Kids menu and toys Wheelchair accessibility: Accessible for doors, and wheel chair ramps