East Side Mario's in Moncton

One of the worst Italian restaurants I have ever eaten at. - Food quality is terrible and not fresh. I ordered the lasagna, and it tasted like a pre-prepared meal that you put in the oven and ready to serve. In short, the service is very good and a good atmosphere as well.

Good food and great service.

Me and my dads food came cold and the service was awful

Worst service ever do not go there if you are brown

As always, the food was AMAZING, and I had plenty to bring home! Our server, Courtney, was very helpful and knowledgeable; I could overhear her helping a customer at the next table with their Scene card with patience and positivity. Great job to everyone! We will be back!

I got the double bacon carbonara, and it was really good! I recommend the Caesar salad and the Italian wedding soup as well. Despite being busy, the staff were kind and quick.

Loved our experience there !

It was delish, and we had a great waitress.

I absolutely love this place! My significant other and I are becoming somewhat of a foodie and and I feel like theres always something at every place we can point out to be better. That is not the case at East side Marios. Everything from the service to the food is absolutely amazing. Jenn waa our server and she was amazing!

gave us extra bread :)

Had a good meal. Great waitress. Had leftovers for a lunch later on.

The new waitress did great! Parking: Everything is good! Food : 5/5 |

Got the 4 meat pizza. Bada-bing it was great! Service was awesome and I even got to see the fabled birthday cheer done for another table. Keep up the great work!

Had a great meal

We had an absolutely great time. Amelie is the best server weve ever had at this location. It was a bit busy but even so, our server was fast, friendly and efficient. Would definitely recommend.

Im happy that the potato and bacon soup was back.

Awesome customer service, deserves more than 5 stars. Waitress came immediately as we sat down, got our drinks super fast. Such a nice waitress 10/10 on the Ceasar (lovedddd) 10/10 on the staff & waitress Hannah! 10/10 on the food! Everyone was full and everything was amazing, thank you.

Pre order was on time and waiting for us. Everything was ready to go on time for a team of 24. Thanks!

Parking: Na Food

Parking: Great Food

Was very good

Waiter sat some teammates and I down and before even asking for drinks gave us cards to review the place and asked for 5 star review. Unacceptable

Came in for a team meal for hockey . Very fast , food was great . Will definitely be back!

Here for an MMA fight and the food/service was amazing! Chicken parm for the win!

They were super nice to the fighters after our weight cut. They made sure we had everything we needed.

More bread and Mac s suck Parking: Great Food : 5/5 |

Dietary restrictions: Sure Food

Great experience with our hockey team on a trip from Ottawa. Prepared for our arrival and took amazing care of us. Thanks so much and we will be back!

Serve was fantastic! Attentive, but not pushy, and prompt with the few requests we made. Parking: Easy

Served by Stephanie today. Great service and lovely person.

Jenn was an excellent!!!

Great service from Marissa! Food was quick, she checked in just enough (not overbearing like some places we have been). She interacted really well with our little guy and it was overall a great lunch visit! Food

Garlic loaf amazing. Garden salad fair taste. Ceasar salad good taste and liked the bacon. Italian wedding soup could have had more in it. Chicken tetrazini could have had more flavor. Spaghetti was over cooked and meatball were dry. Loved the 4 cheese ravioli.

Its Consistanly the same.

I found Super mario in the bathroom with

Delicious food. Friendly staff. Food

Great service, great atmosphere. Keep up the great work!!!

Parking: Great! Kid-friendliness: Also great!! Food : 4/5 |

Great spot to take the kids on $2 Tuesday Good food And PaigeG was an awesome server The kids had a great time Thanks Eastsides

Cortney was amazing!! Pasta and soup were delicious. The dessert trio was the best part :)

Stopped in for a late lunch after shopping all day with my girlfriend. Stefanie or server was fantastic, pleasant and quick despite it getting quite busy after we arrived. The Italian wedding soup is always my go to and didn t disappointed, my main dish on the other hand was the Marios mangia sampler, the parm was overcooked and my the lasagna was freezer burnt. The classic fettuccini being the most plain of the dish but easily the best

Jenn was our waitress and she did an amazing job! Thank you Kid-friendliness: Super welcoming and kind! Food : 5/5 |

The food is great, but the customer service was a little bit slow.

(Only putting 1 star because 0 is not an option.) Decided with wife and kids to go out to Eastside Marios for some pizza. At 7pm tonight was greeted, seated with menus at table...When the waitress comes over to take our order and (youll never guess what happens next), we mention pizza and she says, Sorry, no pizza, were out of dough... An Italian eatery with half their menu dedicated to pizza, youd think she could have told us when we arrived and had given us the menus. We were so taken aback and perplexed at the strange turn of events that we just left and went to eat pizza elsewhere. Not impressed.

It s been a while since I ve been to east sides. I don t know why I stopped coming. Had the lunch trio and I left feeling full and content. Great service from Steph and some upselling on things I didn t even know I wanted. Thank you Steph for the great service!!

Stephanie was our server for lunch at east sides today. We enjoyed our all you can eat trio. Bread was warm, salad was crisp and the soup had great flavor (ravioli) and the $3.99 beers were a great addition to our meal. The environment was an older crowd but she still showed lots of enthusiasm and brought the place to life!

Good food, fast and courteous service from Stephanie who even practiced her French with us. Always a pleasure to stop at this East Side.

Stephanie is a wonderful server. After many trips here she knows my order pretty good. The service is a huge part as to why I keep coming back. The food is good. I enjoy the Italian wedding soup is very enjoyable. Today the broth was very flavourful. Scallop carbonara was as usual excellent. I would ve preferred a stronger hint of garlic in the Alfredo sauce but other then that was excellent.

We tried the sampler with lasagna, chicken parm and penne noodles with bolognese this time. The food was all excellent and thanks to the assistant manager who contacted us we will be visiting here to eat from now on when we are in Moncton. The wait staff here is second to none everyone seems to really enjoy their work and it shows in the service provided here. We had Amelie B for our server and she was excellent to us. Great food, excellent service what more could you ask for! You really need to try this place!

Amazing, friendly staff and food don t disappoint. Prices are reasonable. Highly recommend!

Parking: Great food Food

Our server Cortney (1009) was awesome!

Service was fantastic tonight! Hannah did a fantastic job and made us feel special as it was my friends birthday! We look forward to returning!

Courtney was great! Always making sure we were good for refills on everything.

I recently dined at East Side Marios and enjoyed the food, which met my expectations with its flavorsome dishes. The service was friendly and adequate, though the casual approach of the staff might come across differently to various patrons. The atmosphere had a relaxed feel, but could be improved with a bit more attention to lighting and decor. Overall, East Side Marios offers a pleasant dining experience, with room for some enhancements.

Super fast service. Parking: Easy and accessible . Food : 5/5 |

Stopped in tonight as my boyfriend and I were visiting from PEI and we always love to stop in when in New Brunswick. We were seated within 5 minutes however, our server was a bit busy and did take about 0 minutes to even get to our table. We both ordered a pasta dish, and he got the soup to start and I got the salad. We enjoyed the appetizers. However, when we received our pasta the bowls that they were served in, still had dried sanitizer on them, as if they were not rinsed or dried, along with a big thumb print from the server. There was also a black rim lining the inner part of the bowl which just looked very unsanitary. I also had seen someone bring this to the attention of the establishment through a review around 5 months ago and no proper steps to fix the issue seem to have been taken. I was offered a new dish, and I just asked for it to go because I really didn t want to use anymore plates. The server did apologize which was nice but nothing else to try to make our experience better was done. Unfortunately, I can t say we will be back next time. I really wish that wasn t the case.

We love getting Stephani. Every server should have to give the service she does. Parking: Lots of parking

Ill be honest, I am not a fan of east side marios but I do like the all you can eat soup/salad/bread! Always good when I get it and will come back for it

Excellent service tonight from Olivia! We were 9 at the table and the service was super fast!

The robot server has won us all over!

Figured I would give East Side a last shot as the previous time I was there the food and service was so horrible the manager wouldn t let us leave without giving us a gift card. Went back literally only because we had the gift card, turns out it was expired by a month and the manager refused to honour it. So I spent the same amount of money as I would have spent at a restaurant where the food isn t pre made and doesn t taste like plastic. East Side Mario s food quality and customer service has gone to hell.

Good meal and great service.

I recently had the pleasure of being served by Olivia and I couldnt be more impressed. From the moment we were seated, Olivia greeted us with a warm and genuine smile. Her attentiveness throughout the meal was impeccable she anticipated our needs without being intrusive and provided excellent recommendations from the menu. Olivias knowledge about the dishes and her willingness to accommodate our dietary preferences truly enhanced our dining experience. Her professionalism and friendly demeanor made us feel valued as customers. Overall, Olivias outstanding service significantly contributed to a memorable and enjoyable meal.

6 empty tables and we were told it would be a 25 minute wait! Decided to take our business elsewhere. I suggest you try the Kelseys nextdoor. Service : 1/5

Awesome experience! Parking: It was great Food : 5/5 |

Restaurant malpropres.

I had ordered food by phone. When I got there, something went wrong, and I had to wait 30 minutes because someone forgot to do something. That was frustrating. The food was great as always, l Food

Bring please please bring back the chips with the spinach dip... The twisted bread is a terrible choice for an app! Everyone has to cut or.rio off with their hand... Chips much easier and makes more sense for dip. Food

Larissa was an awesome server (sorry if I spelt it wrong) Constantly checking in with us and making good conversation while aiding in our questions we had about adding more chicken lol Hubby loves the Hells Kitchen Chicken. Our daughter also enjoyed her strips and fries and dessert as always my Double Bacon Carbonara hit the spot

Ordered pickup. The Family Pasta Deal. We order the linguine chicken tetrazzini and the sausage and peppers penne. Along with Caesar salad and garlic homeloaf. Everything was delicious and fresh. Impressed!

Great server Stephanie went above and beyond to make sure our service was exceptional Kid-friendliness: Great kids menu

Friendly waitresses, food is always hot when it comes out, we do our birthdays here regularly because the quality is good and consistent every visit. Absolutely love the all you can drink stone peach iced tea!

Always great ! Thx

Very good food. Not nice to be served in a rush.

Marissa was such a delight. Very nice and fast and all around great service.

Great service with our awesome waitress. Fast service...refills was quick , very polite and nice. Only one down side was the lights... our table was on a dark space. But other than that was awesome experience. :)

Jenny, our server was amazing! The food was also amazing.

Jenn our regular service is awesome! We go back almost every Friday for her. Great food and she makes us feel so welcome and like family!

Great food. Fast and friendly service.

Good food great server

Service and food quality is very important to me. Each time I come in and the greeting mean so much as I travel a lot

Food was great but service even better! Thanx to Jenn These are great people working here!!

Food and service were excellent and there is never a dull moment, continuous food and drink supplied during your stay

Had a wonderful time for my sons birthday. Everyone was happy with the food, the service, and atmosphere. Our server Abby was amazing, very kind and regularly checked on us to see how we were doing. I would recommend East Side Marios for birthdays or any event. Thank you for making my sons birthday special. Dietary restrictions: My son is allergic to mushrooms and the staff was very accommodating. Thank you.

Our server, Hannah was very ... Kid-friendliness: Lot of meals that kids like Food : 4/5 |

Our waitress, Hannah, was exceptional! She was very attentive, friendly, and made our dining experience wonderful. Hannah is definitely an asset to East Side Marios!

Good food. The pasta portions could be a little bit bigger though.

Great food and service. Our waitress was very friendly and patient. The food was not great but not bad. The food sizes seemed to be smaller compared to other ESM.

Hannah is a fantastic server

I must say last night in Eastside Mario s the manager I spoke with who made us feel so welcome . Such a kind and welcoming lady . Joked with my son who has an autism diagnosis . She truly is an asset to the restaurant . It s nice to have smiles, joking was such a treat to not have what we see a lot in restaurants where they do not usually stand and talk to their customers . SHE did so thank you For making our meal and time there so enjoyable. Also we are from Ontario which we also have the kind treatment at Eastside Mario s there as well

Great place and full size portions of food unlike other places in Canada

Great place to eat. Went with a group of elementary students and the service was great. Kid-friendliness: Went with a group of 21 elementary students and service was quick and great! Kids loved the experience

Amazing service!

Marissa was awesome! Meatball Hoagie is best thing on menu.

Very good meal, excellent service, portions not very huge but good value for money. A+

Actually this is my favourite restaurant to eat , i always tell to my friend go here at east side mario but this is my first time im not happy with my order ..their garden salad is old and no taste at all no dressing and pasta so dry.. the service crew is not friendly totally disappointed for paying $77 dollar.

Jenn was fantastic!! My birthday celebration was made very enjoyable by her. thanks very much. Denis, Vince and Raychell :)

Loved the offers every Tuesday Parking: Wide parking spaces Kid-friendliness: Kids can color coloring pad Wheelchair accessibility: Accessibility to wheelchair is no question

The waitress was constantly taking our plates soon as we were finished them offering to top up everything every time she came by. She wasnt hovering yet. Always seemed to be there exactly when we needed her. Kid-friendliness: Very polite and accommodating for my little monsters

Hannah is amazing. Iconic.

HANNAH IS MY QUEEN BEEST WAITRESS EVER

Our waitress Hannah was the best waitress ever. She was so friendly and very outgoing. She gave us the very best service.

Our waitress named Hannah was amazing. She was so friendly and considerate. We loved her! Kid-friendliness: Everyone felt comfortable and entertained! Ps hannah didn t forget a thing!!

What a fantastic meal! Our server, Emma, was so helpful and fun, the food was delicious, and the whole atmosphere was chill and inviting. All in all, a top notch experience! NAILED IT!

Had the chicken linguini. For me this dish was a bit dry and only two small pieces of chicken. It was the lunch menu so could have been a smaller portion. The bread was very good. Mom had the seafood linguini. She didn t enjoy it. The Calzone was delicious according to my brother and the Mexican pizza my sister had was also good. My brother had the hamburger and fries. He enjoyed it. Overall I am giving it a 3 1/2 Star

Myself and a few others frequent east side Mario s but it was our first time in the Moncton location. We were served by a waitress who goes by Hannah and she did a fantastic job. Checked on us numerous times and overall made it a pleasant dining. If I frequented in Moncton I d request for Hannah every-time. We frequent the east side Mario in Saint John where we usually request for April as she s fantastic.

Never disappointed yet. Great food quality, great service, and price-appropriate. Endless sides to accompany some of the meal options makes sure that we leave with full tummies. This chain had always been consistent, so I will be a repeat customer. An absolute recommend!

Wonderful reception service, in addition to table service, the staff is excellent. Our waitress Hannah offered us quality service. The food was also perfect. Thank you for the excellent service. Kid-friendliness: Fast service, pencil and stickers available. In addition to television.

Food was what youd expect. Prices are up like everywhere else. Our server was above and beyond.

Delicious food, we were there 2 days in a row and everyone liked it. Especially the all-inclusive version with salad and soup and bread in advance is great. And everything is still affordable. Recommendation! And the food is brought by a robot!

Ordered the Scallops Carbonara. I think they used the little bay scallops, because what few were in it . were tiny, tough bacon wrapped ones ( and some had lost the bacon due to being so small) They added lots green onions to the sauce, which made it taste horrible. Green onions have a really strong flavor and most of the time IF you use green onions, it is for appearances as a garnish, not as part of the sauce. Not a great meal - and the 59 cents worth of Scene points on a total bill of $240.00, was a joke, right? I did get an email from the franchise owner with an apology and an assurance that in the future, should the scallops they are able to source arent up to the usual standards, they will let people know they arent available, and that theyd share my opinion of the green onion with the head office people who make the recipes.

First time there ! Server was great loved the robot.food was ok the fries where over salted so I couldnt eat them but the server did ask if I wanted new fries I declined. I prefer glass for my drink over plastic ones .

Jenns service is always amazing! The food was delicious! This is our go-to stop Natalie Recommended dishes

As always fantastic staff, everyone is so kind and friendly, and the food is always amazing

Great food excellent service

Took well over an hour to get our food. Sometimes being honest with your customers could save some time I would not have ordered food if I knew this would happen. My family was not impressed still don t have our food at this point so I ll assume it s cold and no good

Despite being busy at the time of dining, the staff was both relatively quick and apologetic. The pasta is quite nice, and the garlic home loaf? Classic.

Stephani was above and beyond. She was very accommodating, checked in the perfect amount of time, and had a very great attitude!

Came in for a night out with the wife, was sat right away and welcomed with bread and our drinks fastly, Our server Emma C, was very polite and friendly, fast, always came to our table with a Smile, we got a sampler we both shared, as well as a triple desert, wife loved the lasagna, all was good with no issues, will definitely be coming back.

Menu looks some good dont be fool by the nice pictures....not even worth 1 star. ...Be careful dont even waste your money. I ordered a Calzone got a burt Calzone and I mean black..have a picture cant seem to post it. Will keep trying to post. Just terrible cant even imagine serving this to someone. My husband got chicken Parmigiano with speggatti sauce. Sauce was like Alymer can soup. Very disappointed. Never again

Honestly one of the worst dining experiences Ive had in quite some time. We had the mozzarella sticks and they were very good. Hot and crispy on the outside with a great cheese pull. My gf got the peach rose frozen drink and it was delicious. The only other appetizing thing we had was the kids fingers meal for her son. It really all just went downhill from there. The Budda Boomers that we received had a very chemical taste to them (tasted as if the dishes were washed and replaced on the line to be used while still having sanitizer in them). The tasting trio was cold and the chicken parm on it was burnt.(Ive been a chef for 20+ years and you could easily tell by the dried out pasta that it had sat in the window for quite some time.) They did remove it from the bill. My fettuccine Alfredo had a couple pieces of dry chicken on top and the rest of it was bland with no real taste to it. Every single dirty dish that we managed to accrue sat at the edge of the table for the entire meal. We saw our server maybe 3 times the entire night. Overall it was a terrible experience and Im sad we wasted our Tuesday night out on going someplace that obviously just doesnt care about the product they put out to their customers. I should also mention that the bowl my pasta came in had a very dark black rim around the inside edge of it. It does not require to much effort to actually clean your plateware. The kitchen manager is not doing a great job of managing his staff on cleaning it seems.

Bar tender Lynn is the best Always friendly and quick to refill your drinks Parking: Lots of parking close to the building

It was a bit loud when we got there. The server was new and did an awesome job. Food was delicious... Food

The server we had was amazing she usually always working dont know her name but shes great and the food was amazing and crispy bacon on my salad was just plain fire great place to go

Jen was great!

Many thanks to Jennifer for the great service!

It was way better than a few years ago. They must have improved their food. Decent value for the money. Pretty sure the creamy bacon soup is corn starch and water though. Food

Food was tasty, fun décor, and was pleasantly busy on a Saturday evening. Great when you have kids in tow, as they can keep busy with the kids menu activities as well as web-based games accessible via QR code. Service was quick, but when we asked for refills, it took about 10min before our server got back to us with our drinks. Not a big deal. Overall 5 stars! Kid-friendliness: Lots to keep kids busy! Fun moustache sticker and activities to keep kids smiling

I think I really would have enjoyed eating there if my service wasnt terrible. We waited 15 mins just to be acknowledged at the table, waited another 10 mins just for menus. Took another 15 mins before we were able to order and food ( we were at this restaurant for 45 mins right about then). The food was quick and then almost waited 30 mins for the bill.. our server barely came to our table. To refill drinks. I dont feel like being stuck in a restaurant for 3 hours just for dinner.

The food is the best food Ive ever had its a true Italian delicacy#delicious

The one in Fredericton is horrible, but this location in Moncton was the best East Side Marios Ive been to in a while. The food was brought out fresh and fast, and the employees were happy and very accommodating. I got all you can eat; soup,salad and bread sticks, and it didnt disappoint. They were at the table with refills very quickly and with lots of fresh parmesan cheese for everything. I highly recommend the endless potato bacon soup. Kid-friendliness: Brought the whole hockey team and everyone left full and happy.

Great food and service. Even though we had to wait for a table, it wasnt long.

Went for the first time. Very good taste and awesome service. Thank you

Very popular place so there was a wait for our group of 5 Parking: Handicap parking was available Food : 5/5 |

My partner and I ate at east side Mario s tonight (Valentine s Day) and the food was delicious. We had the amour for 2 deal. Our server was Paige and it was the best service we ve had at any restaurant in a long time. She was an amazing server and even though it was a busy night she did not miss a beat. She always made sure we had everything we needed. Paige was extremely welcoming and always had a smile on her face.

Amazing

Lovely

Fantastic visit, great food, excellent service.

Food is very bad and not fresh at all, my kids who eat everything, didnt eat there except the broccoli...on my Flatbread was some plastic ( was told its from the brush) Never never again Service

Very nice

Had a great meal in a very nice atmosphere with excellent people serving us.

Fast service food was terrific

We had amazing service and food.

It had been over 10 years since I last been to this place, and well, now I know why I have not been here often. To start, their garlic bread was definitely delicious, and if I were to go back, I would probably order a full order of that . I took their spaghetti with meatballs, and it was super bland. Not really much taste every other restaurant in town makes it a million times better. Dont waste your time here go to Carabbas or Rossanos. My mothers boyfriend also took a spaghetti, and his was the meat sauce, and it literally tasted like it went bad like expired. The staff was really jot organized, tables where left dirty and not cleaned and we had time to eat our full meal and they still had not cleaned them. When i went to washorrm, and saw the kitchen, they seemed very disorganized. It really did not look like they were organized like other kitchen you pass by and see. Overall, I would never go back here even if I had a gift card.

Food was cold and the booth I was in was dirty service was good

Had a very large group (kids hockey team and parents) go here for lunch. Food was good and servers were very friendly but the place seemed Ill equipped for our large party as it took forever to be served and refills were next to impossible to get.

This is what dreams are made of!

Good food Tasty desert Excellent service Nice atmosphere Fair prices Neat and spacious They have all you can eat soup and salad

Awesome place Kid-friendliness: Great for family Wheelchair accessibility: Yes

Highly recommend was awesome food and good staff

Waitress was excellent. We accidentally ordered wrong thing and she fixed it for us. Highly recommend this place!!

Great food and great service!!

Its OK. But I was much happier with the cheese bread at Swiss Chalet. Everything that we ate was ok.

Service was awesome very friendly and efficient food was hot and tasty upond arrival.

Ordered balsamic pesto pizza. It was good, got it on their Monday deal 10$ for 10 with a purchase of a drink.

Great restaurant. Great portions with unlimited soups, salads and bread.Great service

Kid-friendliness: Coloring activity kid menu Food