Subway in Moncton

It was not a great experience to drive thru and they were asking for tips. Really? I used to work at a restaurant before and this day believe wages are not the reason for that

I placed uber order but it got messed up. The guy on phone wax so patient and provided excellent guest service . Appreciate the efforts !!

Awesome service

The guy was very nice and guided us properly for food..

Curb is hard to get delivery from because of way was built at delivery window .at mountain rd l.but otherwise outstanding customer service

Very good service!

Stopped at subway for fresh meal, but got disappointed customer service by employee Joel. He doesn t how to talk politely with guest. Moreover not even paying attention while making food. Not gona back come at this place.

I had very bad experience last morning i went to the store for uber pickup and i told him for my order is ready or not there is employee name joel he spoke very loudly and rudely. He don t know how to talk with customer s

Very bad service l. I scheduled my order for 9:50 pm but i got at 10:30 pm.

The food was not good i asked for toasted. But there was cheese without toasted and the petty was so Cold and whole sub was messy. Asked for extra vegetable there was barely veggies on the sub. Poor food Poor service.

Very nice location and staff friendly Vegetarian options: Lots freshly cut daily and very clean Dietary restrictions: Pick what you want to pick with options

Keep an eye out, there charging people for meal deals when you say no. I was stupid and trusted them and just paid and the hit me four times. And when I try and get my money back and e-mail there operations manager for subway Canada, Melissa wants everything under the moon to get back what is yours (after I said I trusted them and never took a receipt those times. I take them now. Thiefs at this location, go to Elmwood, better service and they charge you the right amount. At this point Im done with Subway.

Really good sandwiches, clean store and very friendly staff. Its nice to see that some people still have manners. Very pleasant experience

The parking lot is really bad the drive thru isnt the best its a little to small and the curb hight is high and far from the window and skit coming in isnt the best not the moutian rd side is ok either be careful going in with your cars

Subway offers a wide range of fresh, customizable sandwiches, making it a popular choice for those seeking healthier fast food options. Their ingredients are generally fresh, and the ability to build your own sub ensures a satisfying meal tailored to individual tastes. However, the cost of their subs can be a downside. Prices have increased over time, making it less affordable for some customers, especially for larger or premium sandwiches. Despite the quality and convenience, the higher cost may deter budget-conscious diners from enjoying Subway as frequently as theyd like.

service was reaaaally bad. went there tonight with my two friends and went through the drive through. it took a long time for them to take our order and when we pulled up to the window, we were laughing and joking with each other. the employee at the window rolled it open and said are you laughing at me?? my friend driving the car was like no we re just laughing and the employee literally said don t mess with me what the heck?? we were a little freaked out. wish i got his name so i could complain. i mean seriously, so they really train their people to treat the costumers like this? he was super rude and a little intimidating

Placed an online order on 21st april for 2 footlong chicken sub. Got one wrong sub with wrong and missing toppings and I called them at the same time and told them. The person who picked up the call asked me when can i come to store to get the food i said Tuesday afternoon. And I just went today as told, the person named Joel, said he had investigate the situation first, had to check the cameras and everything then they can give me the food. I showed him the receipt as well. He had the record as well that I got wrong food. What a worst service experience ever. I mean their own employee said I can come and on the other side they need to check the cameras. Are you serious? Train your employees properly first

Love their new #13

We went there for our meals. The guy was working there, he was rude. We felt like he just didnt wanna take our order. Very bad experience. Poor customer service. We asked for napkins. He said check your bag and he gave us one napkin and said 2 napkins with 6 inch. He shut the window and disappeared. He was so rude. Never recommend. Poor customer service. His behaviour was so bad. Really Disappointed.

15 minutes in the drivetrough alone

All good but that curb at the drive-thru... I hit everytime .Bad curb design

Nice clean store and good sub!

The food and customer service was awesome. Vegetarian options: Veggie patty Food : 5/5 |

Good subway original

Great space for a food-OUT

Bad customer service

I didn t like the nature of the manager Joel He is working for 13 yrs in subway still he don t know anything about the customer service! He was rude and yelling at me ! He was telling every time that I am the manager I don t care! I also worked at subway in Ontario no one shouts on customers like that! Just wanted to complain!

Staff are very friendly

Had a 6 inch italian herb and cheese toasted with white cheese. Lettuce tomato onions and crispy onions, mayo. 2 white macadamia cookies. Filling and very good

Tasty as usual.

Disappointing Rice Bowl Experience So, I ordered a veggie rice bowl at location, and it was a real disappointment. The portion was shockingly less, the veggies were limp ,bland and presentation was not good as well. Definitely not worth the money. I wont be going back for that dish anytime soon.

Love it.

Atmosphere is clean with chill vibes. For some reason Google maps says this place is temporarily closed but its in fact open. Staff are all friendly and good at what they do!

Pretty consistant. Fresh.

Standard Subway location. Quick delivery from this location via Skip or Door Dash. The new menu options and sandwiches are a welcome addition. You can find some decent savings and coupons from time to time to save your wallet a few bucks.

Very quick service

Good Subs as it should be. Not much to say. They were quick and efficient and the ingredients seemed fresh enough compared to other Subways.

Great service and food

Average Subway, Pretty fast. (Edit 03/25/23) Same thing as above.

I used to frequent this location but after today, it will be my last time. The employees are rude, dont care to offer suggestions when you say you arent sure what sauce should go on said sub. They chince out on their toppings and when asked for a bit more, they give attitude saying that is their standard amount. I understand cutting back in todays world but when Im paying $37+ for a 12in, a 6 in and a soup, youd think they would be more willing to make the sandwich worth that price. I asked for extra cheese and the way it was placed on the sandwich, it all slid off in the and gathered in one area missing 80% of the bun. We had to ask for the receipt which was immediately crumpled up and about to be tossed. They did try to reprint a new one so it wasnt crumpled but it wasnt worth it as the original one was fine. A little effort given too late. And to top it off, after we left the counter to sit down to eat, they started talking in their native tongue and laughing. Not sure if it was about us but it was NOT appropriate. Do yourself a favour and pick another Subway location as this one does NOT care about your satisfaction, even though youre paying good money for it.

Vegetarian options: 1 option with choice of veggies. Theres something new chefs designed option, but adds nothing special. Food

My recent visit to the Subway at 1380 Mountain Rd, Moncton was unfortunately disappointing. While I appreciate the convenience of the location, my experience fell short of expectations. Firstly, I noticed that the quantity of ingredients in my sub was quite low compared to what Ive come to expect from Subway. The sub seemed to lack the usual generous fillings, which left me feeling unsatisfied. Additionally, the quality of the sub I received was average at best. The flavors didnt stand out, and it didnt match the tasty and fresh subs Ive had at other Subway locations. On a concerning note, I observed some concerning interactions between a staff member of Filipino nationality and customer from other nationalities. It appeared that there were instances of disrespectful behavior, which was disheartening to witness as a customer. I hope that this feedback is taken constructively as an opportunity for improvement. Subway is generally known for its consistency and quality, and I believe this location has the potential to meet those standards with some adjustments. I hope my review provides valuable input for enhancing the customer experience at this particular Subway location.

Ordered a couple of cold cut subs. Quick in and out.

Crispy chicken is not crispy at all, I would go back to this subway but I wont get the chicken again.

The atmosphere is quite great but their things are expensive when compared with others xpt for their

Good

The staff here are awesome.

Like every other Subway.

Very rude Asian man working. Won t be back.

Excellent

The staff was very kind and helpful. Thank you for everything!

Quick staff, they followed instruction to the letter, ingredients where fresh good meal

Very good Subs .Chicken Bacon Ranch on cheese and herb bun. So good

Didn t even have a chance to try their sandwiches. We work remote for the city and we needed to use the washroom that were locked for good reasons iguess. We kindly asked for the key to use them but the lady was really rude and told us if we don t buy from there we can t use them worst service i ve had at a subway.

Its a sub sandwich. Made the way you order it. Guess what? They made the sandwich I ordered :)

This place isnt bad, but theres no drive-thru at this one.

Love their subs. Very good service.

Always trust my regular sandwich to be excellent at Subway and it was at this location. Great service by people who genuinely seem to care. My lovely wife, Pat, ordered one of the new rice bowl meals and loved it (says alot). Ate inside and seating area was clean. We received what we paid for here and were both happy. Bonus was seeing our friend, Katherine enter as we were about to leave. Was also comforting seeing several athletes (Maritime University runners event happened in Moncton this weekend) also eating here. Healthy food at Subway. Vegetarian options: Veggie meals available. Parking: Shared parking with other plaza stores. Handicapped parking available. Drop off area in front. Wheelchair accessibility: Typical wheelchair access.

Walked in, 2 guys jamming out to some classic Slim Shady. Awesome. Love seeing people have fun at work! Oh my sub was awesome! Good job guys!

Not a place I am going AGAIN!!!!

Staff very quick, friendly with smiles and very diligent on covid procedures. Nice to see them care about their customers and their own health. Even asked a customer (who accidentally forget and responded apologetically) to put on a mask. Well done everybody.

As expected, always very consistent!

Staff was very professional

Lobster roll not like the one advertised on TV.

Very fast service excellent sub very helpful to get me in as it is not wheelchair accessible thank you for your help much appreciated

Fast and Friendly service thank you to the staff.

Clean but they dont have coffee when you want it and I know their coffee was better than tims or McDonalds at one time. Subs are good, staff friendly.

Ordered 3 subs and couldn t even have lettuce on them because it was Brown. Should have been thrown out. I asked if there was any fresh lettuce out back and the server said no. This was all the lettuce they had until Monday when the truck comes. There is a Sobeys in the same mall and I am sure they have fresh lettuce that could have been bought. Only had 3 different bun types to choose from. Do you no longer make honey oat? (Northwest Center)

Staff was very friendly. Store was really clean .

Food was as expected. Cash register automatically charges you a tip when paying debit. Not impressed with that. Not returning unless I have cash

One of the best location I ve been in a long time, fast and friendly service

Staff was friendly and professional

Absolutely awesome, the workers there are super friendly!!

Food was good,it was clean,and person working was not rude.

Great friendly service Everytime

By fresh vegetables

i got sub from this location which is really really bad.bread was not baked properly,so soggy, old and smelly. if possible i want to give negative star. never go back again and i suggest everyone dont go there .

Worst experience ever! They dont care about your personalized order! Only give what they want! worst subway in Moncton

Absolutely Spotless. Friendly Staff With Excellent Customer Service! You Should Wear A Mask As It Is Requested. Dont Be That Guy.

Affordable

The customer service was excellent!

Good food, great staff.

Awesome Subway location! Staff is excellent.

Polite and friendly staff. Food was good.

Friendly staff

This Subway was really really good and we had food enough for our money. Thank you for the good food and service.

Subway...eat flesh.

Love the beyond burger

Stand subway not much more I can say, if you have never been there they have a wide selection of breads, cheese, meats and veggies. Meat and cheese cost extra for more, veggies and dressings are free for as much as you want.

Love my breakfast on a flat bread with sausage...miam! Friendly and fast service of course.

Worst service

Very clean! Very friendly and welcoming staff! Try their new coffee...I love this place!

Great sandwich artist helped me today, love subway.

New renovation has made it alot more modern inside, great subs.

Awesome food and quality.

Everytime i go there at 1:30am the oven is turned off, i like my sub toasted .. only happens when its the same one guy that works .. i worked for subway and we had to shut it off 30 minutes before closing.

Food was good, service was decent. My only complaint is about how dirty the location was. When we walked in and our feet were (literally) sticking to the floor I was concerned. Tables were fairly clean, and most importantly the food prep area was clean and tidy! Just wish they d mop the floor!!

yummy and always fresh veggies and bread.

Great subs go here often.

A Subway like any other. Adheres well to their standards and offers something other than a burger and fries for your fast food needs.

Great Subway location, friendly staff who keep it very clean.

Always pretty busy but fast service and good quality food.

Worst service ever. The are not accurate on the amount of veggies and can barely understand English at all. I had to explain several time my order. To top it off the added so much sauce and press my subway into a flat bread. I would not recommend this store to anyone.