Tim Hortons in Montreal

Employer does not speak or understand French . Arrived in the truck, not what I ordered . It deserves a big 0

Convenient location, good morning service, but understaffed in the afternoon/evening. Will always make the best apple fritters.

Service to improve Vegetarian options: Good choice

Despite the 24-hour signs, its closed from 9:00 p.m. and they stop serving food around 5:00 p.m.

The cashier was not smiling at all. When it was my turn to order, she asked me if she could take my order. I said to him: Hello, are you okay? She didnt even answer me. So I continued with the order, I wanted a dark coffee with splenda. She told me she doesnt have any dark coffee ready and she doesnt have any splenda. I left immediately.

Nice and clean really enjoy the time there!

Bought the new pizza but this is what i get

Its in a gas station so you know the atmosphere But the service is slow and not so polite. But I also think there should be more than 1 cashier Food

Being inside of a gas station it does lack some products and theres no space to lineup the rest is a standard Tim Hortons review

Worst service and the food I ordered was not fresh i think, there was a guy and girl who was taking the order, was extremely slow and i had to wait for so long, what the hell it was, like i suggest everyone not to go there, going to this tim Hortans is just a waste of time, worst service and the employees has no etiquettes to talk to their customers.

Went there just for the coffee and the girl was working was extremely slow and there were only 2 customers. Like seriously, you call this customer service, who has lot of attitude. It was completely a waste of time. Not satisfied with the service at all Extremely slow. Date = 12/3/2024 - Tuesday Time = 8:58pm

I bought a caramel latte and later realized it had no caramel. I also happened to buy a French vanilla with a shot of espresso and later realize there was no espresso in it. Employees need to be better trained

I give them 1 star because of stupid worker , she don t know how to speak with customers, Mr. Manager please if she don t want to work or if she is tired just leave it here to go, TIME AND DATE: February 11/2024 Time : 15:27

Service was so slow that I didnt end up placing my order. I just left. Employee was alone, unfortunately. Service

Komel is very smiling and she is magnificent

Well, what can I say about Tim Hortons? Its like a long-time friend: reliable, not necessarily exciting, but always there for you. The coffee is good, the donuts are sweet and the line is always too long. But what do you expect from a street cafe? This is as good as its going to get.

the young lady working evening shift (komal) is a very positive and courteous employee. 5 star attitude.

Friendly and sexy employees.

Theres no option of dine in. Incorrect information given.

Friendly staff.

Small place of operation but they manage pretty well

Service was nice and smooth

The worst Tims ever. They sell stale food from their bakery. Beware their bagels. Rock hard.

I always go there for the iced cappuccino and the croissants. I always liked it. The only problem there is that the majority do not speak French. But they always made the effort to understand. On the other hand, today night 01-06-23, like most nights, I go to buy cappuccino. I arrive, I come across a girl I had never seen before, she seemed to be enjoying herself in the background with the music. 2-3 minutes later she takes out the first thing she tells me in English that I will translate sorry I cant take an order because my *cash* doesnt work I tell her Im paying by debit she says the same thing again sentence and goes back. I walked 20 minutes to get there to be told that I wonder if she was talking about cash or cash but in any case, I always go there at any time of the day or in night I had never heard that. She could have told me if its the checkout if I have to come back later but nothing. But as luck would have it in the early morning when I returned she was there and it worked as luck would have it

Tried the roast beef & cheddar sandwich. Was really tasty and better then I expected.

I came to give an opinion, and I see that the last review here talked about the same problem. The blonde who works there at night, I dont know if you can say she works. On other peoples night shifts, you get served. In his shift, there is always something that doesnt work. Always an excuse of my machine doesnt work Theres an update I cant wait for payment The question is why the others never wait for that but she, every time Ive seen it that was it. you have to go 3km further in another tim to get good service

Food

The store is at the prime location. As far as services concern, expect delays due to longer que. Noticed many a times shortage of staff at the counter. Parking: Depends space availability Kid-friendliness: No kids friendliness space constraints . Wheelchair accessibility: No wheel chair accessibility.

Worst Tim Hortons ever ... They were 5 behind the counter and cant even serve customers!!! They looked like zombies ! Had a long line of customers behind me and nobody clicked to wake un a bit

It s always good

The worst and slowest tim hortons I know! Even if you order online 15 minutes before ..its never ready when you get there. Tim horton is supposed to prioritize online order.. but not in this Tim hortons! Most of the time they dont even know they have an online order! Theres a couple of staff thats really good.. but its rare. .. The staff mostly talk to themselves while customers are waiting in line. Even today a staff stopped preparing orders for customer because they where lecturing the other staff.. so NOT professional. I do hope it gets better.. I feel bad for the good staff who actually know how to work, knows customer service and are professionals. Which is lacking in this store!

Very clean and impeccable service

Everytime when we ordered in the store, it s minimum 20minutes wait. Then we changed to online order. Then, the same thing. They don t actually do before you arrive. All their excuses is the system didnt show up. Really bad services.

Very difficult to be served in French

The woman who works the night shift gave me the coldest service possible. I was with my brother-in-law we wanted 2 French vanilla and a hot chocolate with a chocolate cookie. We were told that the machine was broken and that we were only serving coffee. We finally bought 3 medium coffees and they refused to give me my biscuit and told me that I had never ordered a biscuit. Having difficulty understanding, I only asked for my receipt and they refused to give it to me. I am self-employed and I need all my tax receipts at the end of the year. What a disservice. This Tim Hortons is unfortunately over for me. Ill just go to McDonalds now which is nearby. This employee is not the first time I have seen her and she is always stupid and direct as if it was my fault for having a bad day when I am very polite and understandable, it was the last time.

On my last visit, the store had no bread for sandwiches, I only took a coffee.

Fresh coffee at 6 p.m. counter full and its clean. We cant ask for anything more.

Great old school pub. Delicious food, top-notch service. I had a wonderful time there getting together with former colleagues from work. Already booking another meet up with them again there. Parking: More than enough space (50+)

Great coffee

Get the dark roast. Only way to start your day. On par with the McDonalds coffee.

Good coffee

Every morning I start with my coffee from Tim. The girls are nice. They prepare it for me very quickly (they know what kind of coffee I like) and with a lot of love

Gas only..

Very long waiting time, the place was dirty, we came for breakfast, and they didnt have hash brown potatoes at all. Very disappointing experience.

Dirty place

Great and fast service.... best Tim Hortons i have been to in a while

Best coffee

Convenience store +

At 11:55 p.m. closes at night

Convenient

Excellent

nice people there

Very bad experience ordered 1 iced coffee on mobile after 10 minutes I m there and had to wait 10 minutes more to get my coffee. Just one coffeee very bad experience. Thank you

Toaster out of service

Cash was closed so they overcharged people without you noticing. They don t give you receipt.

Quality and attention dropped a lot compared to 8 or 9 years ago...

It shows 24hrs open but they don t give any food, we went at 3:30 am they only have the items in the front.They don t make any other food.I told them, I will wait for a farmers egg wrap them won t prepare it. better don t go there if you want any kind of at mid night.

Rudest employee ever. Put my box of donuts on a filthy counter top. When I grabbed a napkin to clean it the rude lady snatched the dispenser from me, said it doesnt belong this way and threw it in the back. If youre that miserable of a person get out of working customer facing jobs.

Its a shame to call that a Tim Horton Best place to go if you want get sick

Service was friendly but slow. Their is no drive-through and the line is long at times. The coffee is the same as all other Tims locations

Always great

Good coffee

Worst tim horton ever. The employee are just walking around , ignoring customers. Dont even deserve 1 star

Venue is dirty with overflowing garbage, slow service.

Never been here

They got my mobile order wrong. Completely wrong items.

There was a lot missing on the list of food being publicized on the screen. The service was very slow aswell because there was only one employee, nontheless its suppose to be a fast food chain. The energy of the employees felt like they hated their job and that didnt help the atmosphere

Sadly one of the few good tim Hortons left

Fast and cheap

Nice staff

Lineup is around the store .store to small for all the customers .

Packed and long wait

This area of tim Hortons was poor of service and I can say it fraud they charge me 21.63 dollar for medium size French vanilla really sick this people

Very busy

I think workers were high ,slow motion and I ask for 6 boston cream and he gave me 1 in a bag I had to repeat 3 times and the my friend got 2 ice coffee and got 1 straw and had to ask for another.i wont be going back there

It says that it is open 24 hours a day, when I got there it was closed!

The deli coffee

Nice relaxed place and not orix

NOT 24 HOURS

Very slow service

Very unpleasant agent and in my opinion is not made for this type of work His boss must know that it is better to place him indoors and not in contact with customers and even less so in the evening! Its 3:20 am Saturday August 7

A bit crowded but ok

Average

Slow Slow Slow Slow service

Poor attitude

You mentioned 24 hours and I came at 10:30 pm and they said closed

The hot chocolate was like a water with chocolate powder in it. Not good in making simple cappuccino too.

Good staff

Always busy but quick service

It was fine, just would never go back there if it was weekends

No staff..hours are varied.

This Timmies is inside Couche-Tard and quite busy most of the time. Masks are mandatory. They have almost everything that is advertised. Usually there is a wait time as the place is crowded. The breakfast wraps are pretty good but not consistent as the employees keep changing. The cheese croissants are tasty. Compared to other tim hortons that I have visited, this place have very few varieties of tim bits. Overall nice place to have quick bites and coffee.

The lady who works afternoon shift is an amazing worker but the owner needs to add 1 more staff member. Theres always a lineup.

Great Place, every morning and evening here i come and used to fill the tank of my car. Also, I can t go from there without taking a cup of tea from tim hortons.

Busy place

Always short on variety (it s a small Tim H.) and always busy (being in a gas station). You easily end up waiting in line for a long time.