McDonald's in Montreal

I ordered food here at 3:00am and the workers were very rude and messed up my order. They weee very aggressive and i will not come back here! All employees tonight were rude except the security guard!!!! They would not tell me their name!!!

They wont give you water, something that is illegal in Canada since the 2010s. Couldnt even give me water after I ordered food. Pathetic.

Pas de sel, pompe à ketchup mais pas de contenant, minimum de serviettes en papier, cest pas un McDo, cest un restaurant du tiers monde. Wheelchair accessibility: Accessible.

They prioritize Uber eats rather than in person!

Good service

Unacceptable!! They refused to serve me a glass of water! Ashamed !

Deliver part of the order and don t tell you that they didn t give everything. They were many other people around me who had the same issue. If you don t check your order in this mcdo there is a big chance you leave without everything.

Atrocious service

Toilets closed even for clients

No service in French, we answer you in English and orders are half understood

The worst staff must be changed

Honestly, it s disgusting. I was served quickly. One of my friends had cold croquettes. Another friend of mine didnt get her order which she took. Manager not very nice The employees dont want to work and even the toilets arent cleaned. Terrace not clean. Put safety strips instead of cleaning the floor

Mobile order with a medium fries and I end up with a small fries, reminder that you must always check your order on site!

Service always very slow

So rude staff, they even didnt give ketchup and sauce when I asked the staff.

The cone ice cream costs less than in Toronto. And they put the cone ice cream in the cup for me upon requested. Very efficient service!

Literally it sucks. The burgers here are not made in a very hygienic way. Totally in a mess!

Not open 24hrs.

One star is too much for this mcd

I have rarely seen such slow service 10 min for an order

To Contempt for the Misprised Yes, like many homeless people, finding themselves once again plunged into the street following the first real estate ramblings at the start of the pandemic, not being aware of all the resources available, and even less of the visceral hatred that could be maintained , a certain Montreal trader towards the poorly housed, we therefore got into the habit, a friend in misfortune and I, of frequenting 24-hour flat-food restaurants, for the consummate pleasure of not letting frostbite dismember us, while profiting of the exoticism of places, whose linguistic charm was no longer to our ears than bucolic melodies, transporting us to distant wild lands enlivened by the perpetual song of hungry idlers Pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip pip ets. And although unable to assimilate our gibberish, they constantly amazed us with their ability to read our minds flawlessly!?! But seeing these days gone by, it was with great disappointment that I expressed my dismay to them, not without causing them the most bitter disappointment, if at first, they seemed to have rectified the situation, this was not the case. was little more than to violently tear the veil which until then had hidden their glittering porthole from us! Who now no longer knows how to ardently denounce their flamboyant contempt for the slightest person who dares to once again reveal the true nature of their feigned ignorance of the official languages of Quebec, that of expressing their nausea of the unfortunate people who dare to tread on their parvi, from which they quickly cleaned up the dregs, in terms that were less filthy, or by expelling them under the pretext of having to do the cleaning, without regard to the slightest schedule, It is therefore sad to note with what contempt they treat their less well-off customers, who de facto pay infinitely more than their satisfied customer who is only hungry to buy peace. They reproached me for not having renewed my consumption, even though at this same time, the day before, they clearly told me that it was now time to clean the floor. I was still not going to not recommend anything at this precise hour knowing that I would have to swallow everything in one gulp, whats more, having thus boldly demonstrated to me their insight, I could hardly knowingly put on their spittle anymore.

Nice place Vegetarian options: Nice place Kid-friendliness: Nice place

It is strange I think macdonald has a good poutine than most restaurants..

Had to try the poutine.

INCREDIBLE BUT TRUE .. Anywayffff. cockroach in the toilets I cant imagine in the kitchen.

Downtown location, across The Bay. We re here late at 10pm, very clean.

Cant even use the bathroom as a client after 11pm.

Good overall service and food

They are not open 24 hours

Closes at 3:30 a.m., Harassment from security towards customers who are too quiet, without regard to their consumption.

Degulase service, the manager is not professional charging you for a glass of water even though we have already placed an order. Plus he says that they charge for the glass and not the drinks and that its free... nonsense!! Zero professionalism and zero service - I wont be back

AVERAGE

Poorly competent employees take a long time to serve despite the fact that the restaurant is almost empty and little concern for customers, it is better to move on.

Since when does a McDonalds refuse to open the toilet door before ordering? If I understand correctly, I have to take the food to the toilet just because its your policy? Its racism against the homeless (even when you dont have one)

Food as per McDonalds standards.

Appeared open in the app, but it was closed. Beware of that if ordering in the morning.

Dirty and unclean, unbearable service, employees dont know the difference between a childs apple juice and an average diet coke, I didnt receive my kibble, they mixed my menu with that of someone else. Horrible experience.

Friendly staff. Fries and pies were stale. No self-service kiosks. Rest of the meal arrived cold. My strawberry pie box contained an overcooked apple pie. Other customers complained of moldy food and urine smells. This location suffers from bad management.

A good atmosphere served very quickly

Not very good

Bad Behavior Of A Cashier Who Has A Beard He Doesnt Want To Take The Order For No Reason!

Would give zero stars. Said it was open 24hrs, apparently not. Employees were very rude

Not very commercial, not smiling at all To absolutely avoid

(Night only) best mcdonalds in quebec the staff were so kind

Mark 24 hours and closed

TO FLEE, Nonchalant employees, two errors on our order, and one on that of our friends, very long wait (15 min 1 big mac, 2 chickens and 1 warp) empty fruitopia drink at the two fountains, Sprite (no taste) melts tank on the two fountains, two employees in the room who do not speak French (responded in English and confirmed to us that they did not speak French), the womens toilets are reserved for staff. Gave one star because its impossible to give less. PUT NO FOOT IN THIS FAST FOOD - the worst weve been to

Very unsafe - they need more security at night.

Fantastic

I normally wouldn t leave a review for a fast food restaurant like McDonald s but this particular location is something special. Though it s a franchise it s one of the best kept, clean and friendliest location I ve ever been to. Here you re not forced to use a self order screen, instead you get to talk to a real person. The team is super friendly and this place is so freaking clean you re surprised it s a McDonalds!

They dont add a lot of chicken to the chicken poutine with gravy

At night this is just a spot for homeless people, felt unsafe to be there

Worst McDonalds Ive been to in 30 years

This mcdies has LOTS of people and it does smell like pee as other reviewers mentionned. Staffs dont work fast enough so theres a lot of back order. Waited 30 minute for an ice coffee. What is sad is that no matter how suck their services and foods are, there are still going to be a LOT of business because of the location. It was packed as F when I went on a weekday during the day

Just saw one of the managers try to charge someone the cost of a soft drink for a cup of water. That s a really gross store policy for a place with no bathrooms or fountains

Tried to go there. Says 24 hours but told its closed for cleaning for 2 hours. Walked out of the way to this location too. Service

Very dirty place, garbage on the tables and on the floor

Tasty, cheap, friendly

Thanks Mohammed for good service and vary kindly with customer

Thank you soooo much mouhamed for your service good and your smile i m so satisfited with my children10/10

Really terrible atmosphere, with their broken audio system (too much static in the music), and this for months. It gives the impression that the franchisee doesnt care a little about his restaurant.

Basically the staff is super rude and is not 24hours like they shown on the outside

Strangely the tension was good and I congratulate you

Bad service and dirty restaurant everywhere specially at the drink station, yuck

Degeulasse

Only place open for coffee at 5am

This is, without a doubt, the best McDonalds location I ve ever been to. Food: Hot and fresh. Service: Kind and quick. I would visit Montreal again just to eat food from this location. Excellent.

this place is AWFUL. it has such a rude staff and horrible service. a worker screamed at my friend because he was speaking french, and the cashier is a literal predator. after waiting for 20 minutes for a burger, they gave me the wrong order. the place smells like piss and is full of homeless people after 7 pm. do not recommend.

The orange juice was very watery with just a hint of Orange they wouldnt even try it so they could understand and service was very slow when I was first to order

I didn t get no straws for my 6 drinks and was missing my cookies and missing a hot and spicy and a basket of fries as well as my ranch !! I missed so much of my food!

Just came to Montreal from NYC. Its my first time ever seeing the macdonalds that closing restrooms doors with a key, lol. So ridiculous, you need to prove that you ordered something to go to pee, lol

Its McDonalds!

I came to McDonalds to get food, I had food inside, I waited at the door, the door didnt open, he was lying down. security

Dont waste your time, its no longer open at 3:45 am!! Me who used to come after work!!!

The worst macdonalds i have ever seen the shift manager was so rude and full of attitude i asked for my discount as im a employee of macdonalds she refused bcz i dint have the app i showed her my schedules my workchat the worst and claimed herself as the manager when she was a shift manager try hiring professionals please

One man name Mohammad is working here. Speak very rudely and his way of talking with customers is also very bad . Please don t let these kind of people to work on front desk. Thank you

Make your self a favour and avoid this place! Horrible and very very dirty. Felt uncomfortable homeless and people under the influence use it as a resting spot. Worst MC Donald s I ever went to

Bum outside opening the door, staff didnt do anything. Ordered a coffee, 3 workers doing nothing, and only after I wanted to talk to 1 of them they started to making the coffee. It took 6min to make 1 simple coffee.

I absolutely love McDonalds and would give it a 5-star rating! The delicious taste, variety of options, and affordability make it the perfect choice for a quick and satisfying meal. Apart from this service the manager ramandeep singh is very nice. and speak very nicely..

Disgusting place. Nobody cleans the tables. Food is old and cold.

Extremely long service.

Location was disgusting! Food left on tables, tables not wiped down, drink area was sticky and messy! Need to be ontop of maintaining a clean area for customers and staff. Food wasnt fresh, and burgers didnt have the toppings that should have been on them. The only thing that was right was the Mcflurry. Not a location I will be at again when travelling to Montreal.

I mean for the atmosphere its hard to beat a beautiful church across the street.

Si javais le choix entre aller à ce mcdo encore une fois ou me laisser mourrir de faim je serais deja mort il y a bien longtemps. Meme quand je demande a mon fils de 4ans quelque chose, il le fait mieux que les 4 personnes qui servent de staff. cette succursale devrait brûler en entier. Si la purge existais je sais ou jirais en premier.

Very fast and hot. The only problem is the homeless people who come to harass you.

The whole store is full of homeless people after 7 pm. I try to avoid it, but sometimes I have no choice. Food

Food was cold. Restaurant very dirty. My nephew was sick for 2 days.

The food is good with reasonable price

The service is fast and the facilities are clean so you can eat in peace with your friends and family. Wheelchair accessibility: The site is suitable for wheelchairs.

The service only in English

This place is awful. I dont mean that in the commonplace way, but in the older sense of the word: magnificently terrible, evoking equal parts reverence and dread, like Attila the Hun or the Old Testament God. How to describe this blasted heath, this cathedral of filth, this monument to human error? What words could do justice to the frankly poisonous atmosphere within? I ve been to many a McDonald s throughout my life, and while the food is always bad, the restaurants themselves are paragons of cleanliness and efficiency. This one, though, is some kind of dark inversion of a McDonald s, less golden arches and more mould and starches. Its not just the acrid reek of urine intermingling with the deep-fry oil, or the floors that stick to your shoes, or the shattered ruins of the ketchup dispensers, or the discarded fries strewn across the tiles like autumn leaves. No, the rot is deeper, more a matter of existential dread than mere revulsion. Your average Saturday night summons here a tableau vivant of human depravity, a modern-day Hogarth etching: delinquent teenagers, drug dealers, and drunken sots mingle indiscriminately with miserable families and unhappy couples. I saw a dead-eyed mother herding her crying child through a puddle of plum sauce; I saw a boy spit into the dregs of his cup and then upturn the result into the soda fountain drain. The man at the counter, a grinning moustachioed creature who seems known to many other reviewers, was so busy hitting on my girlfriend that he forgot half our order. Not that it mattered everything from the chicken nuggets to the cheeseburger tasted like sawdust and ashes. Even the apple pie the apple pie! A McDonald s mainstay, universally identical in every country, that I d thought impossible to botch! was half-frozen. Even as I write this, I can feel that grim parody of a meal congealing in my stomach like a cannonball. It s the sort of place which instantly annihilates a nice evening. The most resilient optimist would turn bleakly melancholic after a few minutes in these grease-streaked booths. Those Indian holy men who lie across hot coals would run screaming in terror. If you want to behold evil in its purest form, come cast your eyes upon this wretched edifice while you still can, because it s not long for this world. If the city doesn t shut it down for its various health code violations, then some higher power will, for crimes of an order we mortals could scarce comprehend. And when it s gone, we should salt the earth, and inscribe it with the same warning to future generations we use for nuclear waste depositories: No highly esteemed deed is commemorated here; nothing valued is here; what is here was dangerous and repulsive to us. This place is not a place of honor.

Staff is beyond rude I was missing a fry from my combo and then they argued with me for way too long about a medium fry I was trying to receive that I did pay for. beyond dumb I didn t even want to complain, but I went to go get ketchup for my fries and turned around and said that I had a fry missing, and they refuse to give it to me.. I complained to them for about 15 minutes before they actually gave me a fry that I had paid for originally . McDonald s in generally usually just gives you what that you say is missing this McDonald s clearly doesn t stand by the standards The manager Clearly doesn t give any care for its clients

Its dirty, there was no more ketchup and a drink machine didnt work

Had Burgers. Excellent

The service leaves something to be desired, non-competent employees almost never have anything in stock too.

One of the worst McDonalds in Montreal.

Thats mc donald

Doing the job it should be doing

They start running out of bagels and muffins before 8am!! Otherwise, not the worst service, but it smells like homeless peoples urine at the entrance, and you often find residue in the coffee.

Rohit my dude best Macdonald guy

Unpleasant team Cold fries I asked to go to the toilet they replied with its close after paying for my order

Burst

Full of homeless people nowhere to sit down. Some were smoking crack inside. Lobby was dirty and bathrooms were disgusting

You have to wait 20 minutes for someone to open the door to the toilet. Why not leave the door open and avoid the queues? Food

This superccusable is the Mac Donald of the itinerants sorry to say it how can we understand I am a customer with my order in hand I am looking for a place to sit impossible because the places are occupied by the itinerants there are in whom are seated others who are lying down to take a nap therefore occupy the majority of the spaces frankly I dont understand the branches of Mac Donalds here in Montreal there is a letting go that is not possible which scares some people away, the waste everywhere on the floor, on the tables, the trash cans are overflowing without counting for most of the time the orders do not always reflect what we really ordered, English-speaking staff who are not always friendly with the French-speaking customers finally...We dont see these kinds of things at A&W. I think its time for some branches to get their act together. Frankly, this is becoming rubbish.

Very bad place they didnt let me use the bathroom

The service was good, the food hot, but I would like to pay attention to the changing table which is not safe. Please change it for the safety of our babies and avoid having to change them on the floor. Kid-friendliness: The changing table is not safe

It was very good!

Called me Honey , asked if i was Chinese, last time just straight out, as he did to another reviewer here, said I love you .

Had to wait 30 minutes for a poutine, turns out they had skipped my order and « forgot » about it when I asked about it. Then I got given the wrong order, and the person serving me just snatched the order and told me to wait again because they hadn t even started making my real order (which was just 1 small poutine btw). I will never go back again, the workers kept talking at each other and laughing and making themselves drinks instead of serving orders correctly. I went there at 8pm, there wasn t a rush but this was the slowest service I ve ever had in my life and the floor was disgusting

Had the most displeasureable visit at this location, the food I never got because the service I received from Rutwick the chef de quart didn t understand how the employee meal discount worked. I always get the same thing at every other location in Canada, and he tells me that my order discount is only good for meals and not sandwich, drink and dessert. And the atmosphere made me feel like I was in prison

I just love the cone ice cream at McDonalds

Worst McDonalds you can find

The cashier who served me had transphobic behavior; he added a donation to my order without asking. Check your invoices. I wont go back there again.

The restaurant is always dirty, there are many homeless people inside occupying the tables, shouting, fighting among themselves, the employees make mistakes with the orders, they skip the orders.

Dirty drink area, dirty tables and slow workers.

Mice in kitchen!!!!!

The place is dirty. The restroom door was locked, leaving no place to wash hands. Nothing works and overall disappointing and somewhat disgusting experience.

The cashier asked if I was Chinese, then said I love you in Chinese. I feel racially targeted 0/10 rizz. Update: a man sitting beside us snatched my empty bag?? Bro chill there s nothing in there

Food was cold.

Dirty,homeless people inside. Personal more than unfriendly.Washrooms are extrem dirty. Cheeseburger very very bad.Cold and not very tasty. Nothing to recommend!

Great place to grab a quick bite Vegetarian options: There are vegetarian options available. Dietary restrictions: They pay attention to specific dietary restrictions. Kid-friendliness: This is a kid friendly environment with lots of seating and great staff. Wheelchair accessibility: There is a not wheelchair accessible entrance according to what I had seen.