McDonald's in Montreal

Milkshake machine is never working, but sundaes are made?? Drive thru is way too long to wait!! Food

Fast food not that fast, Longer wait periods during the non rush hours.

Very poorly managed. Waited 10 minutes to take our order and then was td to wait for our order. We refused yo wait. We got a refund.

Im adding to adding to my review this time 5 years later on Dec 7 2024. I spent 30 minutes waiting for 3 happy meals for my kids. This was hands down the worst experience ever at any fast food restaurant. The food was cold when we got it and they forgot a cheeseburger. No other McDonalds is this slow - Ive had other franchises mix up my order but that was nowhere in the same magnitude of a complete and total failure. 5 years ago - Waited 15minutes for a cheeseburger in the drive through. Tasted fine, but there always seems to be long waits when I go here.

worst one ever

Food very good

Worst mc do 20 min to have 10 mc croquette just two choices of sauce so took ketchup to take away no straw for my drinks wow

No coke, no ketchup, overwhelmed staff long waits.

Not 24 hours, as stated on the signs and listed on Google Maps. CLOSED at 3:45 am. They told me they reopen at 4:45.

Literally 20 minutes in drive through line ... And not the busiest time of its historical data ... Service

Best one great service

There were almost no people in McDonalds, but I waited 25 minutes for my order

There were not many people in the establishment, but the order was waiting for almost half an hour... No one is in a hurry. You order food at the establishment, and they give it out as a takeaway.

Too slow everybody busy talking bad management just eating more Covid

Food

This restaurant is really clean and spacious. However, when I ordered BigMac and McChicken, the size of the burger was disappointing. In fact, he was thin and short. The service is really slow. As I enjoy my experience in this rental, there is room for improvement in the service.

Very slow

Very bad service The worst McDonalds in Montreal

Small coffee 1$

This McDonalds branch is decent compared to others. Its relatively clean, the food quality is fairly good, and its convenient because its open 24/7 and has a drive-thru.

Perfect for a childrens party and thanks to the manager Cloé

Made me wait 20minutes for a McDouble

This restaurant has a very complicated layout. Not easy to redeem here. Very busy.

This place is bad as garbage

Missing monopoly tickets on order that should have plus tge people looked very unfriendly

Avoid at all costs

The service is too slow; 30 minutes to get the order...and all the customers lost patience...even there was a car who was on the driveway who came down angry because the service was too slow and he was blocked for more than 30 minutes in his car I do not recommend it

55 minute wait at the drive through

Ive literally been waiting in a drive-through line for 40 minutes, and I had 6 customers in front of me. And waited at the order speaker for over 10 minutes without anyone saying hello. For them to say they dont have my order available. I think this is the worst drive-through experience Ive ever had. Im flabbergasted at how this was possible. Thats over 7 minutes to serve each customer

Worse drive through ever , waited for 40mins and turned out they don t have any of our orders that we want. Moreover, there was only a couple of cars in front of us. I don t think I have ever waited in a drive through for so long. Ridiculous.

I only get the coffee here. Sometimes drive thru is quite a long wait . Especially when they only have 1 window in operation

Very rude manager and speaks very badly to customers. Zero level of French and very slow poor service

Terrible service that has nothing to do with McDonalds, waited for my order for 30 minutes, then asked why it took so long to find it for me and after another 5 minutes they gave me cold food. I have been to different McDonalds in different countries but I have never encountered such service anywhere, this is a terrible experience and I do not recommend visiting this place if you do not want to lose time, money and your nerves! Just crap!!!!

Days 600.....Im still waiting for my order.

I just bought a chocolate sundae and this how it looked . McDonalds should be ashamed. Not only did the price go up but look how poor the presentation looks melted ice cream and no chocolate syrup

Not friendly, very very verryyyyy slowwww

Place looks like a dump. Took 10-15 minutes to get a drink a junior chicken and a cheeseburger. Server gave me a drink with out Ice and I asked for ice. He just kinda stared at me like this is how it came out of the machine Took several attempt to get him to add ice. Should be this hard to place an order at McDonald s.

I had to wait 20 minutes in the drive through for a large coffee.

Stuck in the line for around an hour. Save your time and money and go somewhere else. Amazing how big company like Mcdo operating a full restaurant with two people short stuffed!!!

There was no salt in French fries, We ordered a burger without pickles, but there was much of it. and I cold brew was not black. Cold brew wasnt the same as the image of McDonalds. Be careful!!

Service is generally bad: every time I come theres always at least one customer upset about waiting over 10-15 minutes for an extremely small order.

This is the lousiest drive-thru Ive ever had. first I ordered a dish plus two orange juices. I pay at the first window. When I got to the second one, I was asked to pay again because the first payment had not been made. I pay again, I am given my bag and I go to the parking lot to eat and there I discover that the two juices and the Bill are missing so I go to take them back and Later I check my credit card and I discover that in do it First payment had already passed $11.20 I will then demand a refund I am given a refund invoice and I am given a so-called refund which never succeeded because I never received the refund. I dont recommend this restaurant, the drive-thru service is rotten.

Very clean inside, especially washrooms. Ordered curbside pickup. There were tons of spots available which is nice. Service was fairly quick.

Check your orders. They give up food at random. Worst workers. Manager is completely clueless.

I like the poutine with chicken that is only offered here

Waited outside the drive through they told me they would bring out my order to the car 20min past by no one. Went inside they forgot idiots

Best places to spend time

Management sucks. Run by animals

I had to wait a good 20mins before being serviced at the cash because their machines to order didnt have paper and wasnt registering what we order from the machine. Worst place ever to go

Great coffee and apple pie!

They are there because they want an income. But they serve reluctantly...

15 minute wait to get served. Ketchup dispenser is broken. No napkins. This place sucks & its getting worse every day. Head office doesnt seem to care at all. They havent corrected any problems that their clients have reported. Disgusted with McDonalds.

Coffee was cold, asked for a new one. Was told it would come from the same pot.

Best ever, as always

My last 3 deliveries, there was ALWAYS an item missing. I regularly order from this McDonalds and the quality has deteriorated in the last 2-3 months. The fries are dry, the food is cold and there are repeated shortages in orders.

Very very very slow service 40 min for a poor big mac plus the drive-thru service he doesnt speak French. Ive been there twice, surely there wont be a third

I dont like fast food

Waited over 30 minutes AFTER paying at drive through just to get food. People working here don t care or don t like their job. Avoid at all cost

My son loved the childrens games. Which are partially broken, I hope they will keep it despite everything. Good atmosphere

Below average

Trash cans over flowing (Was nearly empty when I went and any number of staff could have taken the initiative to empty trash and do basic cleaning to the public area) Bathrooms were filthy and could smell the odor urine from 15 foot away threw a closed door. Over all I will not return due to the poor state of the interiors sanitary conditions

Overall service was bad. I got there at 5:31 (31 minutes after they opened) and they demanded I leave because of their « short staffed » situation. Complaint was made.

MCLOVIN IT

Very slow service. Unacceptable!

Found a giant hair in my burger. GIANT !!!! They gave me medium fries as compensation. After the manager findd out she decides to reimburse me. Manager proceeds to help out the the inexperienced cashier instead of opening up the cash next to me after Ive already waited a long time and almost threw up from how long thos hair was which was lodged in my mouth. Disgusting!!! Dont go to this dump

Takes a while to get order but never made a mistake. There are renevations now but you can t tell from the inside except for a small area. Vegetarian options: Plenty of options including Big Mac without meat Parking: Near Petro-Canada Kid-friendliness: Parc Ronald

Very good excellent service

I ordered $50 worth of McDonalds at the drive-thru. Two items are missing. Not valid at all I dont recommend

Why is it called iced coffee and if the drink is lukewarm with 5 small ice cubes

The wait is a little longer than usual, but its the same everywhere.

This McDonalds is really good.

The drive-thru service is too slow

Slowest McDonald in the world. Also a homeless drug addict pulled a gun on me and my girlfriend in January. Dont ever come here

The waiting time was endless. I took up my entire 30 minute meal break waiting for my order. I work on the road, I was able to eat while driving. Without this opportunity, I would not have been able to eat my lunch and have to return to work. The employees seemed like they didnt know what their task was on the floor. Usually in McDonalds, a few people walk, each at their post and like an assembly line, everyone takes their step. Perhaps a lack of employability, but there is surely a way to better organize the tasks of employees. I have at least 3 people literally going around in circles not knowing what they should do to help. Also, the fountain drink was lukewarm/hot, with no ice. I didnt even dare ask them because they seemed so overwhelmed and I didnt want to wait any longer.

Why is it so cold indoors?

We sat in the drive through for literally 30 minutes before someone took our order. It took three tries for the guy to understand no onions no mustard and added no ketchup even though that is not what we said. There were many cars in the drive through and they didn t not even try to attend to us. Have had some poor McDonald s experiences but this takes the cake. I wish I knew the name of the employee to complain about them directly. Just save your time and money and go to A&W down the street

Long live law 101 Being served in English in Quebec by someone who doesnt speak a word of French, these are great

The team was arguing over who will help us transport our order

Not even able to understand a McDonalds code in French, really not strong your choice of employees

Very poor service. Waited 20 minutes for a smoothie and 2 wraps. The order was wrong, it was not the wraps I wanted but it was so long to get them that I didnt bother asking to remake them. The lady before me had her order all messed up as well, she was missing half her order. At least the food was not cold when I got it, but the staff looked very disorganized and inefficient.

What can I say its McDonalds , food is good and the service was quick... the staff is very courteous and helpful... restaurant is clean ... not .uch to say it was a pleasant experience

Still missing a few things from orders. Very slow and poor quality service

Incomplete order, missing Big Mac, reheated fish fillet

It says open 24h but I went there at 4am and the lady was rude and sais it was close. Wastw of tjme

The ice cream machine always works and the fries are always hot and resonated to the one on Newman this one is great!

It was with extreme disgusted that Ive found my strawberry milkshake , it wasnt just spoiled , it was full on slime the thing, Im sure that if I wouldve drank I would probably be dead by now, how can someone in their right mind serve this to somebody ? Got one thing to say to this person, I hope you fail in life.

I took some kibble and it seemed to have been on the stove for a while. It took a very long time to get our order when other people arrived after us had their order before (it wasnt a big order that we had) and an item was missing from the order.

We were there for the McDonalds event. Superb with the Laval firefighters! Kid-friendliness: Modules for children

Refused to serve me claiming they where closed but served my friend after I left.... very unprofessional of the manager

Best place for grocery

ALWAYS FORGETTING SOMETHING.....

This comment is to advise you that cell phone thieves frequent the restaurant. Our friend had her iPhone stolen while she was paying for her meal at the cash register Watch your bag and your pockets, they are professionals

Playground is back. Childrens favorite place. Hamburger is more expensive than before...

They get orders wrong all the time

Not clean.the orders always come incomplete. Just good for kids to play

We payed for happy meal , but no box no yougert and they didnt take back money. Alot garbage on the floor Food

Everyone should know that the McDouble can be dressed like a Big Mac for only dollar eXtra, which is a better value. Too bad Quebec McDonalds stopped making breakfasts like eggs and bacon

It is tasteless. Why cant they keep it original as it was when they opened so many years ago. The more it gets popular the taste and service changes

Extremely long wait

I knew they would take down my post for being honest. Avoid this restaurant at all cost. The amount of money we pay for poor service. There was no ketchup, no bbq sauce, no coke?!? And the fries were not warm and we took this to eat at their restaurant.

Cold poutine, there are only fries inside

Drive-through ordering is presently not accessible due to exterior renovations to the Restaurant. If you do order from this restaurant, the food is good and the service is moderately fast, but check your order. They make a lot of mistakes. Especially if you re ordering through the drive-through otherwise you ll have to get back in line and wait

very good service very quickly from good people!!

Quick, friendly service. Food tastes fresh and is well presented. Good coffee Kid-friendliness: Indoor play park that hosts childrens birthday parties Food : 4/5 |

Lousy drive-thru 11:55 p.m. on 2024-04-21 After the employee made a mistake when taking our order of 1 item (ordered 1 large fries and they gave me a poutine). I had to persist with them to get them to give me what I wanted. The manager is rude and only understands English. I didnt know that NDG was a unilingual English place.

Good Mcpoulet and BigMac except that the place is dirty! I have nothing against it but you have to avoid the homeless people walking around the room!

Personally, employees here are really rough people. Not all of them for sure but 8 times /10 Ive been treated like *****

Typical McDonalds experience although this visit was much slower. Took 9+ mins for just a Big Mac. Witnessed food line worker handling/preparing several food items without gloves after touching garbage, containers and self. Cashier was very friendly and efficient.

One of the worst Mcdonald s in Montreal. They have and will consistently mess up your order somehow. Last time I went I ordered a BigMac and the patties were salted 3x the usual amount, it was inedible, had to ask for a replacement. After many visits I ve given up on this place, if you re thinking of coming I recommend you go to the A&W in front of it instead.

Decent

I wish they would clean the play structure more often