McDonald's in Montreal
7570 Decarie Blvd, Montreal, Quebec H4P 2N1, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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i very rarely leave bad reviews but I told them clearly multiple times to not put cheese in a burger with someone who has an ALLERGY and they still put it without checking! That and I ask the payment person if i can pay the meal with points and they seem to not know the answer to their own job (half don't speak fluent english and french, as well, which makes you wonder how they got their job there when you must speak french in Quebec), so i end up paying for something to find out you can't pay what i ordered by points! Got the biggest attitude from the girl in the drive through who tells me "everyone knows this maam" (about the points), with attitude. No, not everyone knows how something works when even your own employees who work there don't know or if they don't come here often. It is your job to inform customers in a clear manner. She didn't seem interested in solving the problem or refunding me my points so I can pay by card. Most employees seem nice but this employee, who didn't show understanding of anything, needs to learn how to help people and drop her attitude.
Really bad service. The drive thru experience is a nightmare. The employees who work the drive thru never understand even when I literally have to shout. Went there yesterday and ordered a trio with a large poutine. I open the bag and see that they gave me a small poutine. I went inside to get my order fixed and the so called “manager” who looked to be in his teens was VERY rude and throwing my food on the counter instead of handing it to me. There is no respect towards customers. They never give the receipt as the “ manager” asked for it but I never got one. Overall experience is really bad. Too bad it’s the closest one to where I live.
Kiddie park was open. Our order (via the app) was prepared quickly and accurately. Seating room on the main level and 2nd floor.
I made an order last night from this restaurant, when my order came and I opened up the bag, all the stickers from the monopoly game were peeled off already. I tried to scan them but it said that the codes were scanned already. I fill up a complain via doordash and they recommended me to call the restaurant but how convenient that their phone is dead so you cannot call them and complain. It’s a shame that the staff does this kind of things, stealing other people’s stickers from their food, 0 transparency with the game, disappointing!!
I recently visited McDonald's with my son, and we had a fantastic experience! We ordered a Happy Meal for him, and he absolutely loved it. The location is spacious and features a great play area, which was perfect for keeping my son entertained. I was also impressed by how super clean everything was, from the dining area to the play zone. The staff was incredibly friendly and attentive, making us feel very welcome. It's next to Petro Canada so it's very convenient. Overall, it was a great visit, and I will definitely be returning!
There's this woman taking order from the drive-thru, my husband can't hear her voice and he was saying out loud and she think that my husband was yelling at her and she said he's yelling and stop yelling. She's playing the victim and talk with her colleague saying he's was yelling. She better watch her mouth and don't give us that ugly attitude of hers.
The self order machines are useful, and the kids area is nice for the little ones. Place can feel small though when the second floor is closed, and the bathroom could be cleaner.
Fast service, interior is mostly clean, the park was under renovations and some spots could use additional cleaning. The grand burger was good, but did not feel that grand. It basically feels like what a big Mac used to be and should be today.
The last time I ordered a childrens menu, there were no toys. Otherwise this place is okay overall.
Super
Very kind with the attention they give you
Honestly, the food tasted good but I still doubt what I had in the dish... This place is dirty, lets put it that way. He is not welcoming... It was a first time, we thought that cleaning our space a little would be enough, my 2 year old daughter got a direct gastro.
Ive never seen a McDonalds mess up so many times every week they mess up my order, they always forget the cream and sugar in my tea, my fault for never checking before leaving the parking lot but its just sad this keeps happening at this same location at least once a week with me.
Impossible to have this served in French!!! Big lack of service from the team who doesnt even force you to understand your order!!
My 2 year old daughter had gastro for 1 week after having a Happy Meal at your house. It was the first and last time at your house. Were supposed to go to McDonalds to have a good time, not to get sick from poor hygiene. I strongly advise against this McDonalds, we will never go there again.
I like Mc cafe and burgers
My name is Ok and this is Mcdonalds
It s a good store busy some days but good food I go there all the time and there always nice and nice people 5 stars Kid-friendliness: There super kinda to the kids and they don t mind if they scream
Tables were Dirty, my order was number 4 but order took long time Food was cold, Food
Mr. Mustafa and the crew do fantastic work.
Ok
Crappy app does not let you use your points to order. Does not tell you what is not available so you can correct/finalize and pay. Service is even worse. Was told to buy the toy to replace the collectible glass that was not avaible. Just cross the street and go to La Belle Province. Their hotdogs are $0.99 on special.
service in English only in Quebec is not normal
The taste of any McDonald s in the country is respected, that s something! On the other hand, hygiene and the general atmosphere are not going well at all! At the limit of questioning eating what could have been prepared in the establishment given the hygiene of the room, the floor and even in front of the entrance to the restaurant! A little decency please! Clean please! The service was fast for me but freezing, worthy of the temperatures of Siberia! In short, disappointing! Kid-friendliness: There is a play park but the hygiene is questionable I strongly advise against letting your children play in there!
Their soft icecream is awesome and getting it from the drive thru is an added bonus!
I wanted to eat something simple, but good
The Asian manager didnt give me the right order and made me wait for not even my right thing. She started yelling at me and ended up telling me that I just have to redo the drive. True, its really not professional. She will have to send it back. to talk to people like that
Service was bad Parking: Easy to find Food : 4/5 |
We order online at 3:58 a.m., we pay and we cant get our order. The black guy at the drive-thru who sleeps in his office on his shift should be fired.
Good meal served quickly but wow the toilets are disgusting. But hey we cant have everything.
They gave me a ketchup pack instead of salsa pack for my breakfast burrito.
Cleanliness leaves something to be desired, everything is dirty, not worthy of a place to eat
It was a busy day however my mcflurry was half empty, not mixed, and some items were missing.
Vegetarian options: Wrap veg food Dietary restrictions: Meat Food : 3/5 |
Courteous staff
The coffee was just like water. Worst coffee Ive had in McDonalds. And the ground is so sticky, even someone was mopping.
of all the McDonalds visited around the world, it is definitely the dirtiest, the most poorly maintained. The drinks station is full of liquor all over the counter not to mention trash of all kinds, coffee spilled on the floor not picked up in 1h30ish presence, dirty bathrooms and the lady in the orange sweater rinsing her hands under the iced tea streams (at the soft drinks station). Seriously, worst McDonalds experience!
Dry sandwich, shabby atmosphere and ridiculous service, they obviously got the orders wrong at a time when the restaurant was empty!
Takes 30 mins to order get wrong order staff doesnt speak french and barely speaks english tokebek
McDonalds food quality as expected. Often, the cleaning lady is cleaning around but very noisy and disturbing. Food
Excellent service by the the white man working on Sunday night ..
Mac is a classic, but the prices are unreasonably high
Their pickles need more time in the brine. But seriously though how do you get the pickles and cucumbers mixed up??
Not great service, wrong order, received after 17 minutes for a Burger and fries. Cold fries, no taste, too salty. Burger cold and not well cooked.
I didn t get her name but the bald lady manager was extremely rude. I ve never received such terrible customer service at a McDonalds before. What McDonalds charges $4 to change a McDouble to a DLM (Done Like a Mac) because I couldn t do it on the app?? The fries were fresh.
Well apparently you dont have to drink anything in Macdonalds or eat there. Account results they asked me to leave the place. Disastrous service, 15 minutes for a simple burger, fries and melted ice cream. Employees more or less friendly, but some are rude, do not hesitate to be disrespectful. They just lost a long-time customer. I wont come back again.
Worst McDonalds Ive experienced so far. Really cheap with the ingredients. They dont care about peoples precious time and pockets. I do not recommend in any way
The quality and speed (especially) of service is constantly deteriorating, while meal prices are perpetually increasing. Unfortunately its often one of the few options for a quick meal to eat, with theoretically hassle-free service. A captive clientele.
I dot not recommend this place. Very very dirty. Nobody was on the floor to check the cleaning, garbage was full. It doesn t matter if you have an old McDonald, please, keep the place clean and safe!
Big cold mac and soft fries, thank you!
Its so dirty, the tables, the bathroom, the floor. It was disgusting
Batman and and in the winter today had a double trio. Everything was very good. Usually somethings wrong with the order but not this time. Everything was good. I would recommend going there rather than other places. This one is always busy. Everythings always fresh. Borders are always accurate. Its a place to go so they always have deals too. If youre getting the app McDonalds app, its worth getting Save-A-Lot. You can also accumulate points. Ive accumulated a lot of points so I got three free trios and some burgers and its really worth it if you go like once in awhile. You know its cheap too. Its a way to eat fast. Its cheap. Theyre everywhere. Cant go wrong. Never gets sick off of just stuff. Stick with the regular burger and this should be all right. Should be good so go get up get out, go and try it and see if you like it. I did enjoy. Take care and Im out
Expensive for a fast food
Fast service, everything in my order was included.
Prefer this Mcdo. The service is quick and food is acceptable. For me is a good place to stop for coffee and mcmuffin
Normal McDonalds nothing special it does the job.
Like pretty much any other McDo. Food tastes the same. Staff are fine. Usually friendly or at least polite.
Very nice interior with two stories high quite relaxing atmosphere.
Filthy dirty, overstuffed garbage .real shame
I think this is the only McDonaldin CDN/NDG that still has a playground for the kids .
The coffee is very good for this location! Plenty of parking and Plenty of room to sit on the 2nd floor!
Place feels like a panic attack Adds to the experience honestly
Convenient for quick meal.
A little bit busy at midnight but great service nonetheless.
Very poor service. I went there this week for a free coffee on my McDonalds app. The cashier serves me in English and does not understand French at all. She tells me that my code doesnt work and calls another colleague who only speaks in English. She looks for two seconds then says its not working. The cashier looks at me laughing and tells me to pay for my coffee. I explain that the fake transaction took my points and she laughs again. I end up leaving without coffee because she is no help and continues to laugh in my face.
3 days in a row none of the self service printers work to get an order number, ketchup and the ketchup cups both either empty or don t work. Poorly maintained restaurant even for a McDonald s
The staff are polite and efficient. Well done.
Classic McDonald location and clean.
Very long service, even one customer waited almost 5 minutes just for a coffee..
Food was cold and washroom dirty and also coffee was cold
Worst mcdo in mtl?? The service here is terrible. They stare down every single teenager that enters the establishment and treats them like absolute rubbish. Today, me and my friends purchased approximately 100$ worth of stale food. After, we tried to enjoy ourselves in the park Ronald We didnt know the park was forbidden for kids under 12 (we are 14 years old). Then, the manager apperently named Mustafa, stole our bags left at the entrance of the park and started threatening us and calling us hooligans . As a fast food worker myself, I would never treat my customers this way. Personally, I found this behaviour unnaceptable. When we talked to other employees, they didnt think so. This entire establishment is disgraceful to the Mcdonalds franchises around the world. Ps Moustafa, I didnt appreciate your comments and my feelings are really hurt. Even if we were to old to go to the park, you had no reason to be so rude, especially in the condition that we were not being loud and breaking things in the park, but rather having fun letting our inner child come out! Thank you for your absolutely horrible service and have fun working at a Mcdonalds for the rest of your life :)
Very good this small children playground
To be honest this was better then the one in cote des neiges
Waited 40 minutes for 3 burgers which is ridiculous. Their order machine doesn t print receipt, and nobody can print it at the counter. Terrible terrible service and management. Don t come here this is the worst McDonald ever.
Very very dirty
They advertise a special, and when ordered, the beagle was finished, so had to settle with other option
Food
Dont know watt they are doing
Right off the highway, attached to a gas station, it comes in clutch.. dont be surprised if the line-up is long though
Nice service. Playground always open. If it was locked you can ask staff to open it for you. Comparing with the neighbor BurgerKing, here is much friendlier for kids.
A very large McDonalds. Fast and courteous
Well... Its a McDonalds so... They still have the drink fountain though.
Food
Need a soft drink while on the road? Thats all I had as there are no vegan options
Says 24/hs and half the times around 3:30-5am its closed or not operational.
This is the worst mcdo. Cant make a damn order right. There are ALWAYS mistakes in orders. Either missing item or wrong items. Can t check the damn orders which would take a second. Is it so hard to be competent?
Very fast service in the morning so quick thank you.
Switched to instant auto Parking: Several Kid-friendliness: Yes
Good
I gave a $50 order, they only gave 2 ketchups. and I make fun of my English because I dont know French
The food and service is good, only the place is small. Kid-friendliness: I liked that there are games for the children to have fun. Food : 5/5 |
I really loved Fast service and also the dishes are less expensive. Clean surroundings and play area for children Parking for cars Parking: Well located Kid-friendliness: Yes there are spaces for children Wheelchair accessibility: Yes
The coffee is ok, especially compared to the trend in Canada of bad coffee . Food as usual, McDonalds. A cheap (again, based on Canadian standards) snack is just right. Its great that the calorie content is written down. Its not very cozy inside, but there is a childrens room. The restroom was clean. Kid-friendliness: There is a childrens room. Well, kids love McDonalds Wheelchair accessibility: On the first floor - it will be normal for people in wheelchairs.
Classic McDonalds experience. Very large with lots of space and a playpen for children. Very fast service and hot food!
They give us very good service and hot coffee.
Nice parking.
A beautiful place for a little contemplation and fresh air in the summer and ice skating events in the winter
Good service.
