McDonald's in Montreal
7003 Côte Saint Luc Rd, Montreal, Quebec H4V 1J2, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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In my opinion worst McDonalds ever. The employees lucking good manners, rude and not reasonable. Overall bad service. Employees needs to be trained on good manners
My daughter who is 5 asked the cashier if she can have a different happy meal toy because she already has the one they gave her. The cashier then asked someone and we heard a lady, not sure if it was the manager, yell "NO JUST SAY NO". My daughter heard it and even a 5 yr old knew it was not nice of her. It was okay if they refuse, but they could have done it in a respectful manner. The cashier was nice enough but whoever yelled was not. I wish I asked for her name. My daughter was too sad and left the toy in there. What a holiday spirit they are giving!
Second 24 hour mcdonalds I go to in the same morning that tell me that they're closed. You guys need to figure out the meaning of 24 hours and redo your signage. I don't go often so I don't know if this is common but it doesn't seem super professional.
We were waiting for the order for almost 20 minutes. Nothing complicated, just a few happy meals. The manager, instead of trying to solve the problem, was just ignoring us. I'm not surprised about the google rating.
I never write reviews , but this is absurd. How do you forget the cheese in the poutine ??? Cheese in poutine is basic, come on... At least the service was fast .
During our recent visit to McDonald's, we were impressed by the exceptional service provided by the overnight manager, Mr. Arya. Despite the kitchen staff being late, Mr. Arya handled everything perfectly. His professionalism and kindness made our experience enjoyable. He ensured that all customers were attended to promptly and efficiently, showcasing excellent management skills. Kudos to Mr. Arya for his outstanding dedication and service!
Last time I gave this establishment 5 stars. The food, cleanliness and service were top notch. Today my opinion has changed. Unfortunately the morning was ruined. I work in delivery. I waited 10 minutes for my order, I understand that sometimes you have to wait when there are a lot of orders. I asked one of the girls working there how long to wait for the order, I need to answer the client who is waiting for this order, to which they shrugged and one of the girls answered, “I don’t know.” Several times I called another girl who was preparing the previous order, but she pretended not to see or hear me. As a result, I left without waiting for my order, since none of the staff knew when it would be ready
Not a first time I asked for crispy chicken BLT and I got only lettuce and mayonnaise. Once I asked the girl does she know what it means BLT? She said yes and I got it. Today I didn’t ask if they know and I didn’t get my bacon and tomato.😡
Well its mcdonalds its fine
I bought this 2 days ago and already started mine and got my money back. Gonna sell more this week
Good service
Nice newer style McDonalds with drive thru situated in cote st Luke shopping center also has tables outside and a second floor ... server was very nice and efficient
Food is good Parking: Allot of space Food : 5/5 |
There are often people smoking on the terrace of Mc do Cote St Luc. Its really unpleasant and forbidden too.
Fantastic place. Love the place
Delicious as always!
Drive-thru service, the girl who takes the order doesnt serve you in French and the other gets the order wrong. Really disappointing today 12:10 p.m.
If you have nothing to do and want to spend three hours in a drive-through ! This is your place
Fast
The only thing McDonalds is good for is for their coffee. Worst tasting food for a rip-off price The place is nice and cozy Food : 1/5
Very good place. The attention is very good. Clean and the food is excellent. I would go again without hesitation.
The waiting.
Very slow
Really nice place to dine in. Love it
In this establishment they call it a burger when there is a drop of ketchup and a slice of cucumber, 5 grams of onion
Great place if you want to grab an easy bite.
The service just sucks! The staff is rude! I dont recommend going to this place at all!
The service here is terrible. If there is one person or 10 people in front of me it takes a long time to receive my order and in addition there are often errors....
The children that work here are busier talking amongst themselves than working... I always have to wait and double check my order before leaving the counter because theyve made multiple mistakes with my order.....
McDonald s CSL strikes again!! Just ordered 3 Bigmac trios, got home only 2 burgers! At least we got the fries and drinks .
There were 2 people ahead of me. This is the way I got my burger....
Awful food and service. Everything was bad
Staff are nice. Foods are good. They should give proper attention to the cleanliness of the store.
Being served by someone who pretends to understand French but I only speak English is unacceptable.
Its a good place to get some dessert or drink after a meal.
Just for today - 1 star. The waiting line for the drive-through was 30 min. What is the reason to renovate the drive-through if we need to wait half an hour in the car. All the food is cold. This is a fast food, not a restaurant. Im very disappointed
The service was excellent.
The drive-through takes ridiculously long at almost all hours. 30 minutes on a Saturday night? Are you milking the cow for your ice cream on demand?
Their drive through is always fast and recently renovated. Open late aswell.
Everytime I order something from drive through, they miss something in my order. Very bad service.
The kitchen staff were late for preparing orders but meanwhile Mr. Aria the manager of overnight shift was handling everything perfectly, thank you man
Mr arya the manager of the overnight shift was perfectly handling everything while we were there , special thanks to him
That was very good service. Arya was very kind manager. He got my order. He was very responsible and respectful.
Kid-friendliness: Mr. Arya, the manager of the overnight shift, was super kind, friendly, and respectful. He cared a lot about customer satisfaction and perfectly managed the staff shortage and high customer volume. Thanks a lot! Food : 5/5
One of the most dirty Mcdonnald in Montréal And also no ketchup no cups cover Food
Nice service, fast, no queue. Clean room. Tasty))
Dirty as hell. The order machine didnt give a paper. I pointed it out, nobody reset the machine. All tables were dirty! All of them, the waste buckets were all full.
Probably the worse quality service & food throughout Montréal.. I mean it Parking: All around Kid-friendliness: Menu - Collation Wheelchair accessibility: Yup
Drive-thru closed at 3am. I dont know why they advertise it as 24hours. Please change the drive-thru hours if its not even true. Waste of time and gas to drive to this location.
Ordered a McCrispy Bacon Deluxe (to go). Once I arrived home I noticed there was no bacon in the burger, and no tomato. Is the staff illiterate?
I don t know if these are DoorDash prices or if the franchisee is the one who creates these prices but it s a total and utter scam. To charge 6.20 $ for a trio is disgusting. I know prices have gone up but this is taking advantage of people. Still over priced dont go to this location
When will they have soft ice team on a regular basis???? More often than not it is not available. You sit in drive thru when its 32* and nothing......
Once I went there they gave me old French fries today I went there they changed me for apple pie when I looked up bag I was missing apple pie.
Convenience place
The crew denied service because they are closed then why do they offer 24 hours service? Please enlighten me about this. Its not the first time I have encountered this problem from this branch. Plus, they always get the orders wrong specially the cold drinks; they serve it with way too much sugar all the time for a regular drink.
I stopped for a coffee
I visit the place at 5pm and the place is dirty.
Drive-Thru is very slow
Apparently they have a mocha machine and it is out of service, I asked to have a coffee with hot chocolate, and they gave me one with caramel syrup Vegetarian options: Very limited, I dont even consider them to have vegetarian options, I wish they had kept the veggie wraps, they were really good
Really nice place with great food
drive thru took over 45 minutes at 2 am, 2 cars in front of me, for a mcdouble fries and a drink spent at least 10$ of gaz waiting to finally leave because it was ridiculous worst mcdonald in the world btw: not opened 24h, thats a lie
3 staff members refused to take orders due to late hour
My kids go to go place for a quick meal.
Excellent
The menu in French and unable to make yourself understood in French, just like that it is the law in Quebec to be served in French. This is deplorable.
Incompetent staff
Theres always something wrong with my order. The self-serve machines dont print receipts so you just have to trust that they put the right things in your bag, which they never do. I payed for a trio, they forgot my fries. When I called to see if I could come back to get the fries, the phone just rang off the hook. They NEVER answer the phone, probably because they always mess up peoples orders. Also, the girl calling out orders was chewing gum with her mouth open. Ive never heard of a kitchen where chewing gum was allowed. Absolutely disgusting.
A lot of people but the food was good. The service was impeccable.
DO NOT ORDER A POUTINE IT IS TOO SALTY YOU CAN ONLY TASTE SALT AND I FOUND HAIR IN MY BIGMAC AND IT COULDN T BE MINE BECAUSE IT WAS RED. Terrible place, worst macdonald s in the country.
Parking: It s in front of a shopping mall and shares its parking with it. Wheelchair accessibility: It s accessible from the ground floor. Food : 5/5 |
Ordered a Flury. Arrived with only 2/3 filled, and the bottom half was all vanilla- no ingredients. Come on Mickey D, get back in the game. No consistency.
Always have a nice experience.
Well in France McDonalds is the best but there arent many dishes
30.00 for garbage. Will not return.
Everytime we order delivery they forget something, but this time we ordered 3 large fries, and most were filled the amount of a small fry. I have tried calling, but the refuse to answer the phone! No respect.... This is purely theft!!!! Food
Its a good place to eat at, I feel bad for the workers tho I feel like they underpaid
I just had the most rude, unsatisfactory experience I have ever had at a restaurant. We ordered a meal and requested chocolate milk in the drive through. When we got to the window the woman (who has green hair extensions) went to hand us regular milk. We corrected her that it should be chocolate. She argued back that we ordered regular milk. We corrected her again and she doubled down and again argued back that we ordered regular milk. I dont understand why she just didnt correct the order. I called the manager over and she sorted it out. After, this employee proceeded to shun us. She turned her back to us and handed our food out the window refusing to make eye contact with us and closed the window rudely. This restaurant seriously needs to take consideration into the types of people they employ. This was completely ridiculous.
A very good one
Worker that does by the name Stevie K was kind and fantastic
Place is not very clean. Self serve counter not working properly for a long time. Need to pay at counter with only one cashier open. Waited a long time while other staff chatting not caring. Avoid
Super slow, waited for small bottle of milk for 15 min.!!! Not recommend this place
They should fix the hand dryer
Clean but understaffed so the second floor is closed
They met the Mcstandard.
Quick and good services
Not changing oil Taste bitter
Beautiful and calm park to ride a bike, run, walk, barbecue, fishing, everything...
Service was good and the restaurent was much cleaner than my last visit.
During this exceptional situation, the brand has used its Drive to deliver a seemless and contactless experience while maintaining its credibility. Congratulations !
Good service
With 9 employees working that evening, it took them nearly 5 minutes to get me the coffee I ordered. There were no other customers in line, half the employees were on their phones, chatting, the manager that took my money walked right past it after giving the cup a glance (like it was beneath her to serve it to a customer). By the time I received it, it was lukewarm...
Open 24 hours but, I do not know. Why is it closed? Just when I thought I can warm my hands already painfully numb because of the cold, and grab a meal at this time.
Worst McDonald s ever and it s not even an exaggeration. I don t know if this review will ever be acknowledged but this establishment is not a good one. It s simply the employees, including some managers. They tend to make mistakes with your order and when they get called out on it, they act like you re supposed to just deal with it. I had ordered food through the drive thru and upon driving back home, a burger was missing. I come back with my food now cold (it s fall/winter season) and ask for my missing item and the possibility for fresh new food. I handed them back the old and cold food but only received my missing item. They ignored my request for new food. After waiting almost 30 mins trying to catch the attention of some of the employees, a manger comes up to me after speaking with 3 other people before her (who also ignored us after speaking to them). When I called them out for their service and the way they dealt with me, I asked for their names and they refused to give it to me. They were not wearing name tags when they re supposed to; which it s surely mentioned in their work contract and conditions that they have to. One thing to note is when they don t want to deal with customers, they ignore you by mostly hiding in the back. But they still work but avoid eye contact. So as we leave, they ignored their customers. I m not sure if it s the tunnel vision, but they should be able to handle dealing with customers. It does not stop after serving your customers their food. If there s an issue caused by them (to which they do a lot), they should be able to resolve it for a better customer experience. It should not be resolved because the employees want it over with. I ain t lovin it.
Good enough
Drive-thru service doesnt speak French, it doesnt start well and then one of my items wasnt edible, its not going well
They dont always smile but it does the job
It s not clean I know it s not healthy but the food is good
Excellent service and food.
