A&W Canada in Montreal

Dirty place Rude cashier Doesnt even deserve a star

Delicious

The staff at this A&W are very friendly and the service is fast

Its October 31, 2024 and I find it really annoying to see that there is still false advertising. 45 min drive to end up being told that they are no longer promoting children. The people in the services literally send us to shit under the pretext that they have to stop the promotion because I quote, they are too overwhelmed?! A restaurant that has been planning a Halloween promotion promising free burgers for kids for months, seriously, what kind of person is behind such a deception?

Table very sticky toilet very dirty chairs dirty floor dirty dirty in general

All good including the service, fast and accurate .

Great fast food. The onion ring poutine was awesome. Food

Food wad great but restaurant was very dirty and smells bad too.

Everything is good there!!!

Shaded outdoor tables. fast, accurate, friendly service.

Here is a nice place to go when youre craving a burger.

The restaurant was dirty. Sticky tables, food on chairs and floor. No mayo for my chicken sandwich. Staff on phones instead of cleaning. Im very disappointed. Will not return.

Nice dining room, the drive-through is super fast compare to the mcdo and they are friendly.

The blonde girl who works in the evening is really rude, she doesnt even respond to a hello or a good evening. Although its free to say it!!

Good food and kind service!!

Why are the tables always so sticky

NEW REVIEW!!! After paying by card it takes an eternity for the cash to print the bill, so when youre waiting in line it takes forever. Also, the tables are all sticky...cant they wipe them? This makes 2 days in a row Im here and the tables are still sticky, even the same one I sat at yesterday....

Tables are dirty and sticky

For the atmosphere, it was a take-out order so I dont know. The burgers are made from real, uncut meat with grains... They are delicious! Excellent, fast drive-thru service. In shock for 2 trios: $33.00 but hey... Its the same everywhere in 2024... Parking: Outdoor parking on the A&W grounds with spaces for the disabled. Drive-thru service available. Kid-friendliness: Yes! Lots of choices on the menu for children! Family restaurant. Wheelchair accessibility: Yes, as with all major fast food chains.

Quality of food decreased a lot. A burger goes to 7$ (only the burger). It should be at least delicious Fries almost 4$. Tables and floor are sticky. Bad smoky air.

Service with a smile and a cheery voice, drive through lady was wonderful, onion rings always a favourite and burgers were well proportioned, it definitely hit the fast food spot

Ok place...

Best A&W so far

Service 100x faster than at McDonalds Hot and delicious meal.. Bilingual and highly efficient employee... Except that the dining room is dirty... the floors, the walls... like I got my arms dirty because the table was so gummy... Toilets to avoid... Parking: That would be cool lines..

A place to visit friends

Super clean and fast service! burgers were tasty and fresh Food

got the poulet habanero piquant and onion rings, a solid favourite. service was amazing 10/10, super friendly and helpful! made my day :)

Papa berger

I go there for the mini chicken wraps

Tiguidou I recommend very good organic its a bad memory for me I needed CAA to reassemble my vehicle it has been repaired since its Tiguidou

Wasnt bad; food was good, but the staff hated their lives. Which is fine; I would too, but Im not working there. So we reached an impasse. Drive-thru easy answer.

I ordered a bacon cheeseburger and got a chicken sandwich! The cashier then told me that all bacon cheeseburgers come with chicken in them!!! Complete stupidity. I will not be going back here ever. I also wonder why with so many bad reviews going back months these problems have not been addressed. I can only conclude that A&W doesnt care about their customers concerns in the least. I invite you to prove me wrong by responding to this review ASAP. If I was at the head office reading all these terrible reviews I would be at that location in a flash & have the staff & manager read all the reviews and take the necessary actions immediately up to & including retraining and firing incompetent employees.

The burgers, onion rings and fries here are delicious! Oh, and don t forget to wash them down with an ice cold root beer! :-)

Allways go for the Bubba buddys burger with cheese and beacon on BBQ it the best

Food was great but the washrooms were very filthy

I am not a big fan of fast food, but A & W is one of the better options for an immediate meal. I am addicted to their sweet potato fries, and I always take my burgers with a wrap of lettuce (instead of the bun). BTW, their beyond meat is tasty.

I always have excellent service and the food is always so good every time for a fast food restaurant. Grab a bite on the go, its an ideal place.

Better than Harveys

It is great that they are offering a veggie burger and some alternatives to meat or animal based foods but there are problems with accountability. The staff are not careful about orders. We were given another customers order which were two meat burgers. Thankfully we didnt eat any of it. Honestly, I am not a fan of any fast food restaurant considering we are vegan and vegetarian but we will try things out if vegan and vegetarian options are offered. We tried this A&W out and two thumbs down on every level. Location is dirty although we did see staff tidying up, no one was actually cleaning tables after customers left. There was no actual cleaning The floor was littered with fries. We spent $35 at this place Vegetarian options: Beyond meat burger, sweet potato fries and regular fries, drinks.

I ate cold hamburger, with cold poutine, I like to eat hot, it was good but cold

Did I fall well? Everything was almost perfect.

Sometimes its not too hot but very good food

DIRTY--- the womens bathroom.... DIRTY ... dried Urine on the floor ... broken toilet seats. broken toilet paper dispenser... floors walls , counter sink mirror have not been washed in a very very long time ..... im sorry ...aweful

Very kind staff. Specific order made without error Very appreciated Dietary restrictions: Without vegetables

The lady who has been there on weekday mornings for quite a while now is simply sublime! Pleasant service.

Warning: RAT INFESTED! I passed the drive-through Christmas evening to find the restaurant closed, but shocked to see over a dozen grey rats scurrying across the floor! They were behind the counter, in the food preparation area. Im uncertain if the owner is aware or working to resolve this situation, but it is unacceptable and a health hazard (as such, I am leaving this post up as a warning until I know something is being done). Needless to say I wont attempt to order food from this location and felt it necessary to share this information. In fact I will be reporting this to city of Montreal health inspectors.

Very good popcorn chicken

I bought food worth 40$ and i forgot to ask for bbq sauce. I come back to the counter and i ask for it. The lady says that next time she will charge me for the bbq sauce. Look lady either you charge me or you dont. For sure tho, there will be no next time. The food is good like always, one more thing i need to say is that please speak with your employees about hygiene. The guy behind the counter was cleaning around, mopping then gets back behind the counter and serves people food while wearing the same gloves. Anyways Im not sure that ill be going back to this spot. Ill go to another A&W, maybe?

Great service

Its one of the best A&W in town, its exactly as advertised, excellent presentation and taste. Courteous and fast service. Well done.

Workers gave all the items ordered BUT 1-They burned our onion rings TWICE 2-We saw staff give the burned rings that we returned to the next customer 3-one item was specifically vegan but they added dairy cheese anyway Food : 2/5 |

Very good place, food real good, but expensive for what you get. Thanks Food

Quick and efficient while reliably consistent and classic A&W

Love it

Always good

No matter the time of day, this location always serves hot fresh food and the service is great. I have even gone at 11pm after a night shift and it was delicious!

Very complicated to serve a order properly Shaina doesn t understand french or English very well, ask for 2 combos with 2 root beers, received 2 burgers only Will never go there again!

Life saver place during a snow storm, great customer service from employees

Root beers famous, french fries look nice with little strainer, cheaper than McDonalds

Parking: Not a problem Kid-friendliness: Great Wheelchair accessibility: Very clean airy environment but totally lacking accessibility for wheelchairs. I practically had to hold the doors open for a wheelchair guy to get in.

Way too expensive for such lousy food.

Nice.

HO! fries YUM! YUM! Delicious CHICKEN FILLETS and onion rings, fine breadcrumbs and very chicken fingers. good. I LIKE Parking: Alright

The worst aw I know I ordered an egg chef with 3 potatoes I had 1 potato and the bread was moldy with a beautiful blue green color

The washroom was nasty. No soap in dispensers, dirty floors, dirty walls with thick black accumulations of crud.

Vegetarian options: Beyond meant burger Parking: Lots of available parking

My go to favorite gluten free / meat free fast food option. Beyond meat burger on lettuce wrap is always delicious. Plus , the guy in the drive thru has the best radio voice of life and is super nice. Highly recommend

It was the worst experience ever. Everywhere was so dirty and stinky. The cashier was not nice at all. She did not talk even one word without any smile or respect but she was able to talk and I saw she talked to her colleges. The washroom was terrible.

Unclean and disgusting

The place is tough, renovations should have been done ten years ago. Even the plastic flowers are wilted. The dirt has accumulated in the corners where the mop hasnt been for a long time.

We ate at the tables outside since it was a sunny day and we were cycling. The bathrooms were very clean but the table area was uneven, nothing serious. We had a good time

Be careful with your bill, I bougt a papa burger at 16:18 today by drive thru and paid cash but she did not give me the bill, when I asked the bill she told me the drive thru printer is not working, come inside and I will give you. I passed into the store, so she punched my bill again in the system and gave me the bill. It means that, my bill was not in the system when I paid cash. Then she punched in the system when I asked the bill!!! It s not fare. Attention: the A&W company, the store owner, Revenue Canada & Reveu Quebec.

this a&w is a joke. i went to the drive thru at about 8pm. i waited there 10 minutes and nobody even said hello, so i decided to go inside. i had to yell hello for someone to finally come out. the food took really long to make, even though there was absolutely nobody in the resto nor in the drive thru. i don t really recommend.

Nice A&W. Staff is friendly and efficient. Recommended.

Very fast drive-thru service at lunchtime and always good hamburger, Im satisfied :)

Very disappointed with this A and W . Breakfast muffins not very good coffee only soso and hash browns like eating at Greasy oven mitt. Lots of parking But if I were you I wouldnt waste my time.

Says its open 24h in drive thru on the signs but theres nobody working

Great food especialy the onion rings.

Very average

Was denied service after waiting in line at the drive thru recently at 11:12pm even though they re hours state they re open until 11:45pm, he said he was now closed. Otherwise usually great service and food as long as you get fresh fries.

Jajajjajaja maam not normal.... I tell her divide the bill in 2.... Im waiting.... she gives me the machine, I pass my card and then she tells me work it out with your guy.... so I invite the meal today

Not lying when i say this is my favorite a&w ever, like the workers are always so kind, service is fast, and food is fresh and great! They sometimes deliver the food to my table which is so amazing i love u guys!

Great service.

I didnt like it. I felt sick after eating at this place. The service also leaves something to be desired.

Nice burger

A&W is an absolute classic.

I love A&W, its my favorite fast food restaurant chain. On the other hand, the customer experience varies a lot depending on the staff who work there and at this A&W specifically there is no consistency. They already forgot part of my order. Luckily I took the bill and paid to prove the mistake. Sometimes the staff who take orders dont speak French at all and Ive seen customers try to get answers to their questions without success and its other customers who have to help them. Vegetarian options: There is a BeyandMeat burger and it is possible to change the patty from any of the special burgers in mamaburger format for the BeyandMeat patty. Kid-friendliness: There is a childrens menu and adapted chairs.

Vegetarian options: Their beyond meat burgers were very yummy Recommended dishes

I have no idea what happened to this location but the strong smell of mold, and the stench of a poorly cleaned kitchen is so over powering that it is off-putting. Something is truly wrong here

Delicious !!

We like it

What is the point of having compostable packaging if there are no compost bins available to customers?! Onion rings falling apart. But beyond meat burger is good!

The burger was satisfactory as usual, but the sweet potato fries were not crisp enough. The service at the drive-through was very friendly.

Bathrooms are disgusting

The food is above average for a&w...

Can t beat the root beer

4.5 stars for taste of food but too expensive. Note, I only go to A&W with coupons Food : 5/5

Always a treat

Food was good

Food goo be better but they put too much salt on there onion rings and fries meat not fully cooked

They keep this particular franchise very clean and organized despite the heavy lunch time traffic. Never had a bad burger and their onion rings are still the best. The nicest fast food offering in this part of NDG.

Be careful !!! Check your invoice! check your bank receipt! I passed by drive thru and the lady told me 15.63 dollars. But she charged me 17.19. She did not give me the interact machine receipt even though I asked her. I told her that it was 15 something. she confirmed the amount. But when I checked my bank account I recognised that she had charged me more. I went to cash and I asked for manager. He printed the machine receipt. And he saw that I was right. She charged me more for tip without my permission.

The burger sauce tasted like burnt oil absolute garbage I have never tasted anything like that in my life Horrible Food

Always great burgers and service

The A&W hamburgers seem to be better than other fastfoods, the staff is nice, overall a good experience

Gross and dirty...the place needs a deep clean.

The onion rings were just perfect. Also and very convenient, you can fill your glass with beverages yourself endlessly. The area was very clean. Good burger, by the way.

Nice place to sit down and eat

Good serving

Among the best service and staff Ive ever seen at an A&W. The evening manager in particular is a very friendly, outgoing, and kind fellow. He sometimes provides burger add-ons at no additional charge, and at less busy times Ive seen him personally serve food to customers tables. Truly above and beyond! So many A&W locations seem to have retired the glass mugs, metal trays, and metal fry baskets, but you can still find them here, which really adds to the dine in experience. Ive personally worked at another A&W in the past, and from everything Ive seen, this location has fantastic management, and to my eye, demonstrates a quality work culture. You can tell that staff are treated with respect, and it shows in their demeanor toward customers.

Drive thru: Asked for a habanero chicken combo, gave me a regular chicken combo and no seasoning on the onion rings whatsoever .

I go eat breakfast there for just one morning and then I wish I could eat breakfast there forever

Well, what can you get from fast food, but delicious vegan burgers

It s still fast food, but it s better than McDonald s for a descent price. Good option for last minute fix

Vegetarian options: Beyond meat burger is a great meat replacement. Might not be healthy but its the next best thing apart from meat. Food