A&W Canada in Montreal

5195 Chem. de la Côte-des-Neiges, Montréal, QC H3T 1Y1, Canada

★★★★☆
(774 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Première chaîne de restaurants de burgers au Canada. Depuis 1956, elle sert de vrais bons burgers, des rondelles d'oignon faites à la main et la fameuse Root Beer A&W dans des bocks givrés. A&W est fière de maintenant servir du café biologique Pret.

Website
web.aw.ca
Address
5195 Chem. de la Côte-des-Neiges, Montréal, QC H3T 1Y1, Canada
Plus Code
F9WH+7R Montreal, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
Outdoor seating Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Paid street parking

Photos

Reviews

3.7
★★★★☆
774 reviews

Most Mentioned

fast food (20) cashier (18) employees (17) root beer (10) onion rings (10) breakfast (9) food presentation (8) order (8) clean (7) internet meme (5)
5 stars
302
4 stars
214
3 stars
105
2 stars
48
1 stars
105
December 9, 2024

I went here Friday at around 8pm to get a teen burger after my study session. I noticed that the kitchen guy wasn't wearing any gloves. I woke up next day with nausea around 5 am and started vomiting. I realized it was from the food here since that was the only meal I ever had on Friday. Cause of this incident, I wasn't really able to study for my exam :-( it sucks I have to leave a 1 star review. Please consider being more clean. Wear gloves and perform proper hand hygiene!

November 29, 2024

I order 2x 5 Chicken Strips every other week on Uber and every time I only receive 1x 5. Do better

★★★★
November 3, 2024

I went there cause I received coupons in the mail🤷🏻‍♂️ yes I admit it! Not a big fast food guy, but A&W is better than most franchises so why not. Honestly, it’s good. It’s low-cost, nice employees, no stress. If it’s not too cold, they have tables outside. You can enjoy your burger there,.. watch people walk by on CDN… wind in your hair… Oh yeah. What’s not to like?

★★★★
October 1, 2024

Nice staff usually but was there the other day there was no toilet paper in the bathroom and I told the front person and he said yes I know we ran out . he still buzzed everyone in not telling them that there is no toilet paper or atleast putting a sign just thought that was kind of unkind and uncaring.

★★★
September 3, 2024

I had the Buddy fromage burger , for a budget meal it is not a bad choice. The beef patty with an layer of cheese was succulent delicious, it could be toasted a little more for better taste.

June 15, 2024

I went to this restaurant to buy food and paid at that time. But I forgot my wallet on the employee counter. I came back 15 minutes later and they had taken all my money from my wallet. I asked the employee there about this. He said he had no idea. I told them to look at the camera. They did not accept. If you see this, my money was stolen in your business. Then why are you putting those cameras there?

★★★
December 15, 2023

So I haven’t been to a fast food restaurant in probably over 10 years. I had a craving for a burger and decided to stop here at A&W. Well I see why I don’t go anymore because what I paid did not match what I received. The price was nearly 9 dollars for a mama sized mushroom burger and that’s just for the burger. I definitely will not be returning again.

★★★★★
June 30, 2018

it is one of the best chain shop in Canada. i had chance to have fried sweat potato and onion. it were a little expensive but it was good. and it offers iced glass bottle for soda when you had in the A&W and you can enjoy free refill also. it was most amazing memory in Montreal. and it is near to Saint. and it also has outside seats. dont forget it when you visit Montreal.

December 1, 2024

Employé super bête! Je commande spécialement les frites de patates douce pour la sauce chipotle elle n est pas dedans! Mon burger moza n avait pas de sauce et la laitue etait brune! Ma root beer était rempli seulement au trois quart! Le fromage de mon buddy burger était soit brûler soit périmé! Super expérience 20$ pour absolument rien!

★★★
December 1, 2024

borgor.

November 22, 2024

Pay for 2 buddy double cheese bacon and get 2 buddy single no cheese no bacon and get pissed off when I ask for a change

November 22, 2024

Their juices are bad

★★★★★
Local Guide
October 22, 2024

It was good, nice staff, place not very welcoming but it was ok

★★★★★
Local Guide
October 22, 2024

One of the best A&W Ive ever eaten!!

★★★★★
October 22, 2024

I received 2 free mayonnaise and a huge glass of cold water Toilet available

September 22, 2024

The girl working in night doesn t know English and is working in slippers She is Soo slow that everyone is just waiting Food

★★★★★
Local Guide
August 22, 2024

Good hamburger at a good price when you have coupons. Fairly fast service. Clean place. Open 24 hours.

★★★★★
Local Guide
August 22, 2024

Best fast food burger chain.

★★★★★
Local Guide
August 22, 2024

The person at the counter was very friendly. Good A&W is always good!

August 22, 2024

Lack of hygiene specially during nights !!

July 22, 2024

Soggy burger very bland tasted only like ketchup. Very disappointed.

★★★★
July 22, 2024

Very good service, they were only 2 and super efficient and kind, but the food was just meh

★★
June 22, 2024

I can understand that when there is nothing you are bored but it is disrespectful to be on a phone call while they are serving customers. Havent even finished making my order and talking on his phone at the same time. Not just with me but with the customers after me too

June 22, 2024

They never answer the phone and when they answer hang up! The evening . THANKS

★★★★
May 22, 2024

Convenient and quick. Staff are friendly.

April 22, 2024

the place smells very bad

★★★★★
Local Guide
April 22, 2024

Compared to other A&Ws in town, this one is amazing. The person at the counter was very friendly and the service was fast. Our food was well-prepared and delicious. I was worried because most of the ones Ive been to in town are gross and the service is slow with food arriving cold at worst and lukewarm at best. This one on Côte des Neiges will be my choice for next time.

★★★★★
Local Guide
February 22, 2024

The food was ready on time, hot, and well packaged for a mobile to go order ! You can t expect much more from a fast food place - quick and efficient service ! Thank you team !

February 22, 2024

Lack of skill! We havent even received half of our order! One guy didnt even respond well and ended up hanging up on me. In short, paid if you want to be disappointed in criss!

★★★★★
Local Guide
February 22, 2024

Very great respect for this small A&W with most often 2 employees who manage the rush with great sympathy and professionalism. Honestly you are lucky to have them, I dont know their names but they are two women, one at the counter and who also helps in the kitchen and one in the kitchen. Well done (We came to eat on February 5)

★★★★
Local Guide
February 22, 2024

Best burger option in the area. Employees are super efficient and friendly.

January 22, 2024

not a good evening, unfriendly staff, unable to use a gift card (so I paid when it should have been a present) and did not ask for the choice of drink. To see again

December 22, 2023

The girl with the edges and long hair was rude and gave me the worst customer service ever! Didn t even talk to me and slammed my order on the counter. If you dont like your job then quit.

★★★★★
Local Guide
December 22, 2023

Have you had A&W before? Have you been in an A&W before? Then you already know whats up. Service was good. Food was fresh and quick. Tasted exactly as it should (higher tier fast food) Main dining room seemed clean enough. Did not use the bathroom for obvious reasons.

★★★
Local Guide
December 22, 2023

Decent staff.

Local Guide
December 22, 2023

Why would we need to pay 4 dollars for fries when Im already paying for the combo ? It means that when ordering a mozza combo youll have to pay about 17 dollars before tax, this is insane, Im never going to pay that much

December 22, 2023

My chicken buddy burger was raw in the middle! I am disgusted. I m never going back to this location again.

★★★★★
Local Guide
December 22, 2023

Fast service and pleasant staff

December 22, 2023

You have to wait 3-5mins before you are entertained by the lady with tattoo...

★★★★
Local Guide
December 22, 2023

Very good when you have drunk too much

★★★★★
Local Guide
December 22, 2023

Good atmosphere

★★★★★
December 22, 2023

Burger is really good

★★★★★
Local Guide
December 22, 2023

Good Food

★★
Local Guide
December 22, 2023

For the price, seriously, the Burgers are tough, excellent services, but zero food.

Local Guide
December 22, 2023

Not 24/7

Local Guide
December 22, 2023

The waiter/cashier had no energy, was very impolite. After I ordered, my food was still not ready, but she put my root bear, for 10 minutes, outside. Naturally, in this heat, I would like to drink a cold root bear (its your advertisement). she acted bad when I asked her to replace my root bear which according to your ad has a -15 degree guarantee. I told her if you dont like your job, change your job. It is not our fault that we eat here.

★★★★
Local Guide
December 22, 2023

Everything perfect, and very good burgers

★★★
Local Guide
December 22, 2023

Small place

★★★★★
December 22, 2023

I have their beyond meat veggie burger a few times a week. (Without cheese to keep it vegan ) Its a healthy part of a vegan/veggie diet. Best burger option for sure. Get it !

★★★★★
Local Guide
December 22, 2023

always a good experience love the service. the Latina lady is super kind super friendly Food

★★★★★
Local Guide
December 22, 2023

Great stuff

★★★★★
Local Guide
December 22, 2023

The food was excellent. Everything you would expect from A&W. The fries and onion rings were cooked to perfection.

★★★
Local Guide
December 22, 2023

Parking: Its good and fast...

★★★★★
Local Guide
December 22, 2023

Very good burgers. The staff is very welcoming.

★★★★
Local Guide
December 22, 2023

The place is a bit messy. The tables were not clean, so I had to improvise and clean myself the table I wanted to sit it. Sitting outside is not agreeable to me since a lot of traffic passes in front. But besides that, nice burgers and nice employees. Came back. Today the place was clean. No messy tables. Food always nice and employees very polite and nice.

Local Guide
December 22, 2023

Today the cashier tried to scam me and pocket my $12.30 change! He was making small talk trying to distract me, I couldnt even get a chance to upgrade my fries to onion rings. He said I cannot change the fries when using a coupon which is not true, Ive done it at other locations. Then he played dumb when I asked for my change. The lady in the kitchen seemed to be on it too, as she was acting awkwardly. Avoid this location at all cost. They try to withhold your CHANGE!

★★★★
December 22, 2023

Very tasty and good service.

★★★★★
Local Guide
December 22, 2023

Very good and clean

December 22, 2023

Probably won t be ordering from here again, at least not late. Not sure what happened but the food I got last night tasted so bad, old and overcooked maybe? Tasted like rubber or something. Onion rings were undercooked pretty undercooked and the batter was all dry and flaking off. And I got a coffee instead of root bear lol.

★★★★★
Local Guide
December 22, 2023

Good service

★★★★★
Local Guide
December 22, 2023

Friendly staff & food as always. They have vegan burgers Food

★★★★★
Local Guide
December 22, 2023

I got what I wanted, its anw

★★★★★
December 22, 2023

Excellent service. The Latin boy is very kind and cordial. I recommend the sweet potatoes and the burger.

★★★★
Local Guide
December 22, 2023

Great service from the late night staff. Very friendly, very helpful. Unfortunately I was missing my fries with my order but the service made up for it! Thank you!

★★★★★
Local Guide
December 22, 2023

Good food, very friendly staff and clean toilets, I recommend!

★★★★★
Local Guide
December 22, 2023

I love a&w. They have everything i look for in fast food: their all day breakfast sandwiches, the option to get any burger in a lettuce wrap instead of buns, and their chicken strips are addictingly good. Hot tip: get their root beer in a glass mug if you have the chance to sit down. It turns the drink into a kind of slush thats so refreshing! Their food is always fresh and it seems like they treat their staff well, because Ive never had any cashier ever act out or give attitude towards me or those Im with, even with specific requests. By far the most superior fast food chain. My only gripe is just that its not so healthy to eat fast food every day, so when i treat myself every once in a while, you know Im choosing a&w!

★★★★★
Local Guide
December 22, 2023

Best of ever

Local Guide
December 22, 2023

1st time went back since over a year cos last time no one would take my order no one could speak any kind of French at franchise I did make a review it must have been taken down since And this time I was served an uncooked burger... They replaced it with a fully cooked one but nah not going back there again or any other A&W

★★★★★
December 22, 2023

Burger

★★★★★
Local Guide
December 22, 2023

The best A&W around. Smiling, welcoming staff, the service is fast and quality. Everything is perfect, thank you again!

Local Guide
December 22, 2023

Worst a&w service Ive visited... Overcooked egg, cold sausages and half bacon, its off to a bad start one morning

★★★★★
December 22, 2022

Great staff

★★★★★
December 22, 2022

You need to go there. The service was realy good.

December 22, 2022

I went to the A&W on Côte des Neiges, Monday March 28, 2022 around 10:15 p.m. and I ordered 3 Teenburgers, the counter attendant told me that the special no longer applied, although it was displayed on the poster in the window and on the light panels at 3.99. When I brought him the poster he told me that I was lacking respect and that I was racist since he was an Afro-Quebecois, who knows the reasons for this reaction . No more A&W restaurants for me. What a blatant lack of class.

★★★★
Local Guide
December 22, 2022

Good burgers and onion rings.

★★★
Local Guide
December 22, 2022

The burger was good, the service quick. On the other hand, the table was dirty and the seats in the center were very unpleasant.

★★★★
Local Guide
December 22, 2022

A pleasant fast food, The employees are mostly pleasant and understanding.

★★★★★
December 22, 2022

I was at A&w Côte-des-Neiges during the rush, I was surprised to see that despite the fact that there may be a lot of customers, the employees manage to maintain a united team spirit and take out orders in very quickly, I received my meal 2 minutes after ordering in addition to that a fresh meal which had just been cooked, I wanted to congratulate all the staff and their wonderful working atmosphere. Thank you

★★★★★
December 22, 2022

Armel is very friendly and very professional.

★★★★★
December 22, 2022

Armel is a very friendly cashier who listens to his customers

★★★★★
Local Guide
December 22, 2022

The best.

★★★★
Local Guide
December 22, 2022

This A&W Canada has good service.

★★★★★
Local Guide
December 22, 2022

Perfect !

★★★★
Local Guide
December 22, 2022

Much better than mcdo

★★★
Local Guide
December 22, 2022

food is fair but price is expensive

Local Guide
December 22, 2022

A&W very dirty and dilapidated it really Need to reno employ didnt know where to go Machais from one side to the other the worst restaurant That I visited I do not recommend and deny more to this restaurant A&W waik up it sullies the reputation next to the snow opposite second cup

★★★★★
Local Guide
December 22, 2022

Very good

★★★
December 22, 2022

I love A&W burgers. But some how Taste was bad in this branch

★★★★★
December 22, 2022

Very fast

Local Guide
December 22, 2022

Very questionable breakfast: poorly cooked sausages, insufficiently toasted toast, very long waiting period. Courteous cashier on the other hand. Note that my last bad review of another A&W had no follow-up, even though the manager encouraged me to forward my complaint to an email address. So at A&W, we dont care about your opinion. ps: the restaurant is dirty, both in the toilets and on the floor (near the window, the table posts are covered in old black grime). FIRST AND LAST TIME

★★★★
Local Guide
December 22, 2022

a bit slow but the staff was friendly

Local Guide
December 22, 2022

April 2021 Disappointed with the wait to have a threesome. 20 minutes of waiting while 10 customers *or more* came after me, all because I didnt take the sandwich that was already ready BEFORE literally paying. (And yes, thats what happened and explained by the employee at the cash register who offered it to me). The person who seemed to be the manager or shift leader asked me to wait 10 minutes (??) outside (covid: no problem), while I made my order. Finally, entering 8 minutes later, I see that other customers are being served non-stop. Once the place was LITERALLY empty, 18 minutes after paying, they gave me my order. Not strong. 10 minutes? That means 20! Go away! I saw the orders of the customers in line behind me being completed before mine: I was systematically put last in their priority. Incredible, -after- the customers who were in line behind me, and those who came in to order when I was outside! Worst service that has happened to me at a fast food restaurant in several years. Probably I would have gotten my hamburger if I had asked for the one that was done, the one that was not as I ordered. The cashier apologized, but not the manager. I waved to him as I left, I think he understood that my experience was probably the worst hes seen in a while. At least he was courteous. If I had the choice to go back, I wouldnt and would go to the restaurants nearby, even though I liked the A&W.

December 22, 2022

Ordered a chicken burger sandwich and it came without any of the ingredients and when we told them about it they said we re out of the ingredients!! Really bad service.

Local Guide
December 22, 2022

People talk about the service but we forget that in this place hygiene leaves something to be desired really very very dirty plus the cashier handles the money and then she touches the food with her hands and still no gloves for the cooks they touch lots of things at the same time and they handle the food without embarrassment and so on I was just passing through really disappointed never again I will go to AW

December 22, 2022

23 Sep 2022 @ 1:45 PM: Politely asked if I could have the Beyond Burger without mayonnaise, if this was usually included. Received some attitude from this but brushed it off. After, I asked if they had diet root beer available. The cashier then thought it d be funny to ask her supervisor if the root beer had any mayonnaise. Walked right out. My questions were such ordinary and routine questions. Guess the staff there is too incompetent to know how to react to them.

★★
December 22, 2022

Ordered online, 1 liquor and a fries were missing. Impossible to reach the restaurant, always busy. Really disappointed, wait another 30 minutes well let it happen but make sure not to be charged for what we didnt get.

★★★★★
Local Guide
December 22, 2022

They have different burgers than other chains. It is a proudly Canadian channel.

★★★★★
December 22, 2022

I went there and after 3 minutes, my burgers were ready, extremely hot and delicious; the cashiers and cooks are very open and smiling, very nice team, I highly recommend it, cant wait to go back!!!

★★★
Local Guide
December 22, 2022

Not bad, but I won t try it again.

★★★★★
December 22, 2022

Excellent place, nice experience. Recommended

★★★★
Local Guide
December 22, 2022

Nice food. Really nice hospitable staff

★★★★
Local Guide
December 22, 2022

A Canadian fast food with an interesting concept of burger size (baby, mama, papa...) But very often run by people who speak French very poorly or not at all... and English!

★★★★★
December 22, 2022

Very delicious burgers

★★★
December 22, 2022

I went to A&W on St Catherines, Montreal. For a Coffee Then I Went to the Restroom, I Never Seen so many Syringes/Needles On the Floor!

★★★★★
Local Guide
December 22, 2022

This location is amazing and unlike the one in Atwater they are friendly and fast. Like than 5 minutes my papa burger combo was ready.

December 22, 2022

I arrived and waited for 4 minutes to order, and while I was IN THE MIDDLE OF ordering it turned 11 and the cook refused to make the breakfast menu. Absolutely terrible. Cook was a tall male with a beard I should add there was only 1 other customer in the building...

Local Guide
December 22, 2022

You know how they always encourage you to use the mobile app for pickup etc? Well I bought into the hype and did exactly that, only to wait for an hour in store waiting for my order, to realize my order was ready 30 mins ago but no employee bothered to call my name. The mozza I ordered was dry and unedible. The patty was worse than McDonalds and that s an achievement. If you want a decent burger, go anywhere else. A&W has gone stupidly downhill in the last few years. This is the 4th time in a year that I go to an A&W in Montreal only to be super disappointed by the quality and service.

★★★★★
December 22, 2021

Good place!

★★★★★
Local Guide
December 22, 2021

Good team

★★★★★
Local Guide
December 22, 2021

Best best fast food burgers

★★★★★
Local Guide
December 22, 2021

Incredible Beyond Meat burger with super tasty Sweet Potato Fries with Sauce !! :p ~

★★★★
Local Guide
December 22, 2021

Normal.

★★★★
Local Guide
December 22, 2021

Good restaurant with good meat..

★★★★★
Local Guide
December 22, 2021

Good place, I like the service. Often kind employees are mobilized. I received my drink full and more sauce without asking. Fast service and better than other A&Ws. I recommend it if you want to eat well and not expensive. Plus, there are coupons you can use

★★★
Local Guide
December 22, 2021

The Beyond Meat burger is really small . Its too bad it doesnt come with dairy-free cheese; its just lettuce and a patty on a sad-looking bun. Its only redeeming quality is A&Ws special sauce. The kitchen staff put 10 shakes of salt on my onion rings. I might as well have eaten a spoonful of salt. But the onion rings tasted good underneath all the sodium.

Local Guide
December 22, 2021

I almost got sick with a friend because of their onion rings

December 22, 2021

Poor service, excessive waiting due to non-organization. The cashier allows himself to be arrogant with customers. DONT GO THERE!

★★★★★
Local Guide
December 22, 2021

Nice plan

★★★★★
Local Guide
December 22, 2021

Awesome service!!!

★★★★★
Local Guide
December 22, 2021

Friendly staff and fast service ....

★★★★
Local Guide
December 22, 2021

Good place and fast service

★★★
Local Guide
December 22, 2021

I had to wait a long time for my burgers, poor service. Luckily the burgers were good. Very small premises and hard to find parking...

★★★★
Local Guide
December 22, 2021

So cheap when using coupons ! One of my to go fastfood restaurant in town

★★★
Local Guide
December 22, 2021

Service is unreliable and slow.

★★★★
Local Guide
December 22, 2021

Good food

★★★★
Local Guide
December 22, 2021

Poor parking,

★★★
Local Guide
December 22, 2021

Overall ok

December 22, 2021

Long time wait

★★★★
Local Guide
December 22, 2021

An A&W and everything thats more A&W.

★★★
Local Guide
December 22, 2021

The burgers were good but so slow..... Dont be in a hurry!

★★★
Local Guide
December 22, 2021

It was okay. Didnt clean the tables or boots.

★★★★★
Local Guide
December 22, 2021

If you drive, watch out out for parking because of construction

December 22, 2021

3rd time A and W messes up my order. Twice with Uber eats and once at the counter. Something s really wrong with that store. Last time I set my foot there or order anything. Really disappointing.

★★★★★
Local Guide
December 22, 2021

beyond meat... mmmmmmm

Local Guide
December 22, 2021

If the owner is reading this you need to look what your staff is doing. They never prepare the uber deliveries before driver arrives. Upon arrival they pretend that they didnt know the order was there. Happened to me and my fellow drivers more than once.

★★★★★
Local Guide
December 22, 2021

Excellent hamburger and poutine.

★★
Local Guide
December 22, 2021

Ordered burgers with cheese Paid for burgers with cheese No cheese in any of my burgers

★★★★★
Local Guide
December 22, 2021

I place to nostalgically remember.

★★★★★
Local Guide
December 22, 2021

Hats off to these 2 workers who struggle to do everything... The food was very good and especially hot!

Local Guide
December 22, 2021

Went to get a breakfast meal this morning. I had a digital coupon which I showed to the manager. She kept insisting I scan it even tough I told her theres no barcode. After the 5th time I had to walk out because I was about to loose my cool. How lazy do you have to be not to be able to punch in a few letters and numbers? All your other employees do it, why cant you? Happy holidays...

December 22, 2020

Bad, bad, bad

★★★
Local Guide
December 22, 2020

Order took to long but the service was good.

★★
Local Guide
December 22, 2020

Slow service, no hand sanitizer.

★★★★★
Local Guide
December 22, 2020

Fast service and well prepared meal

★★★★
Local Guide
December 22, 2020

A little dirty but the food is good and the employees efficient.

★★★★★
December 22, 2020

Great food Quick service