La Medusa in Montreal

OK meal but not very friendly service

5 star Food and service Best italian restaurant in the city. Thank you ! Highly recommend Food : 5/5

A remarkable experience: excellent, tasty and well presented food, accompanied by impeccable service. Every detail seemed thought out to ensure total satisfaction. A place we cant wait to come back to!

Very nice restaurant. Super interesting concept. Good classic Italian restaurant. The service was truly impeccable. The very festive atmosphere with the Canadian match which would be played later. For those who are into cooking... The mushroom pizza was incredible and the starter pizza too. Pizza overall 5/5 The fries are super good and crispy. 5/5 The pasta... helala was really not their strong suit that evening. The pasta was 0/5. No taste. Super liquid. It was really not good. Its weird being in an Italian restaurant and the pasta is really mediocre. Finally... overall 3/5 for this Italian restaurant. WOW pizza. Thanks for the experience!!!

Pizza is delicious but very expensive

My favorite Italian restaurant by far and what can I say about the service which is unique and warm

Great dining experience. Family atmosphere with friendly staff. Great selection on the menu. Dont forget desert!

I celebrated my birthday over there. Beautiful place, tasty food, nice people, good price, atmospheric place. You will love it. Make a reservation in advance. Food

Amazing Authentic Italian food !! Professional service .

great food, great staff. Nino our waiter ,was great. we will go back. Close Bell Centre.

Wait service was creepy and rude and bullied me into tipping after being too touchy while I was eating alone. Would not recommend. The food is also overpriced and mediocre.

Food is overpriced for quality. Even if the quality was good, it is so overpriced. The service was uncomfortably approaching. It is rude and just wrong to harrass the customer to leave a higher tip, not even warranted by the cost of the whole bill. Huge bad experience overall.

Une expérience gastronomique exceptionnelle! Le service était irréprochable, l équipe attentionnée et professionnelle. L ambiance chaleureuse et conviviale m a immédiatement charmé. Et que dire de la pizza un véritable délice! Les saveurs étaient parfaitement équilibrées, avec une pâte croustillante et des ingrédients frais. Un lieu incontournable pour les amateurs de bonne cuisine!

My recommendation for you is to get better cooks + service, make a smaller menu where the food is least good and taste good and have a menu that rotates or close the shop because everything else is a disgrace for Italian cuisine If you want to eat well, I can also cook for you

Steak was excellent

The veal liver had a very pronounced aftertaste. Boderline service, not rough but almost.

Service is terrible attitude terrible the guy thinks he has a restaurant in beverly hills doesnt realise his on drummond street in montreal

Good Italian restaurant

Like family

the best restaurant in dontown Dietary restrictions: A lot product gluten free like pasta pizza and dessert Food : 5/5 |

Authentic Italian cuisine! Food and service excellent! Had muscles and calamari as entree, delicious, pizza was amazing, fish of the day was even more delicious! Highly recommended! Parking in back, but more public parking on stanley. Vegetarian options: There are many vegetarian options on the menu. Parking: There is a parking lot in back, but theres a public paid parking on stanley street Kid-friendliness: Although the menu is for adults, you can speak with manager, who is very accommodating. Im sure he can help, best to call in advance to make sure.

The most disappointing Italian experience of my life. The risotto tasted like boiled rice with seafood added. The seabass was underwhelming. My daughter had the vegetable risotto slightly better than the tasteless, tough seafood. Is this the standard for Italian nowadays.? The Wal-Mart frozen risotto meal is more appetizing than this. Secondly the menu: prices on the website are only like 20 -44 percent lower than the actual menu to lure you. Talk about being ambushed, when the fillet risotto is advertised as $38 on the website, then to discover it is actually $55!!!! What a horrible birthday for my wife. Only good thing is that she chose the restaurant, not me. The next street restaurant La Siciliano served one of the best risotto s I have tasted, so walk a little further to Stanley Street. The La Medusa chef should be cooking in prison,not in one of the culinary capitals of the world. Also too noisy with a big screen TV!!! Is it meant to be a pub? Then serve bangers and mash. Hard to mess that up.

Italian food properly done and large choice of wine.

I lost my words with the first bite ! Extremely good and very good service as well ! Highly recommend !

Worst experience ever! The server and the management were extremely rude. I honestly never experienced a server this condescending. They refused for our group to have individual bills and they didn t have the decency to tell us beforehand. The service was slow. With the prices and the food quality this restaurant is not worth it. Please be aware and look up the reviews before going

Simply amazing!

The service was EXCELLENT as well as the food. A place to go without hesitation. I highly recommend !

Ok

The servers were rude and acted like they didnt care about our orders, they didnt serve us any water for 30 minutes, took forever to take our orders and we had to wait 40 mins for our food to be served. We had to leave before our food arrived because it was taking a long time and they tried to charge us for the food we didnt get to eat. The only reason I give 4 stars in food is because the appetizer was good, I just wish I had gotten to try the other stuff.

Amazing food and phenomenal service. Even got us fed and out in time for our show! Gotta have the pizza. 10/10

The food was amazing. I ordered the Penne Santa Barbara and it was served hot and looked fantastic. It was very creamy and the salmon was perfect. The staff was amazing and very friendly. Very funny and I never had to wait too long for anything I ordered or asked for.

INCREDIBLY RUDE staff upon entry. I made a reservation through their listing on Google and when I arrived with my party of 5, the server glared at me asking how I made the reservation, yelled it has to be on the phone, and walked away. Since we were dismissed despite there being open tables, we went next door to the Taqueria and had a lovely experience. I STRONG URGE PEOPLE LOOKING FOR ITALIAN TO TRY ONE OF THE MANY OTHER RESTAURANTS IN THE NEARBY AREA, LIKE WIENSTEIN & GAVINOS.

Interesting design choice downstairs with the music posters. But its at least visually interesting if a little out of place.

Authentic Italian restaurant. My snail starter and my gigi rigatoni main were very delicious, the pasta tasty, well seasoned and perfectly aldente! Mini downside: even if you take still water, it is charged extra, but otherwise the staff and service were perfect.

We were a table of 8 plus a baby. Brought my family whom was from out of town to come eat to celebrate my stepsons admission into the army. The owner/waiters were so attentive and caring and gave us extra attention by conversating with us as well as showing how they are family oriented. It was exceptional service that we have never gotten in any other restaurant i have been to in Montreal or even anywhere. The food was excellent with not a long wait between courses. The whole meal ended with a little extra thought by the waiter whom brings a little glass filled with candy. The finishing touch that makes the clientele want to come back. Thank you for the lovely evening. It was the perfect memorable soirée :-)

Arrogant service people, overpriced average food, restaurant personnel have absolutely no respect for customers. I have eaten there twice. The first and last time.

Bad service, shady people

Amazing service, very friendly. Beautiful setting and environment. Food was absolutely delicious, the portions are big.

Wow everything was perfect

Its a beautiful piece of Italy in Canada. Try the various specialties. Attentive and attentive service.

Nice place. If you get fried calamari, ask for spicy mayo or marinara otherwise they give you cocktail sauce. Stick with the pizza. The waitress told me it was thin, but it was neapolitan style (which is good). Dont get the broccoli Rabe one. The broccoli rabe was too whole, too raw, and too bitter for the pizza. either margarita or spicy prosciutto. Spagetti Carbonara was soupy. Too much pasta water.. other than the carbonara the food was ok just maybe not my preference. Again, stick with the pizza, it was tasty neapolitan style.

Loved it!

Great authentic food. Carbonara was made as it is supposed to be. Service was great.

A great discovery, exceptional service, my partner and I chose this restaurant because it is very close to the Bell center. A beautiful large wine cellar. The meal was delicious.

A great discovery. The food is delicious and the service exemplary! A well-deserved 5 stars.

Mike is the best

Really average overpriced food with the worst customer service ever from our waiter.

Excellent. Thank you so much

Exceptional experience very good cuisine well done for the server Nino

A fantastic spot with a great vibe, good service and the foods to die for!

On of my favorite Italian spots in the city. Simple and delicious. Attentive service from old crotchety men that know their stuff. It also has an extensive wine list. Not cheap, but nothing is anymore. I go regularly, and I m never disappointed.

Came in with a group of 25 for dinner. The atmosphere was nice albeit the music was unnecessarily loud. The service was fantastic, every server we had seemed to enjoy their job. You can tell they re passionate, and it made the atmosphere much more enjoyable. The only issue was the food. The presentation was nice, however the taste was For the price we weren t very satisfied but at least the serving sizes made up for the other aspects, lol.

While in town for the Campus Stores Canada Conference, my company sponsored a reception at La Medusa in downtown Montreal, and the impeccable customer service left a lasting impression, with a staff that was attentive, friendly and went above and beyond. The ambiance was delightful, complemented by a tasteful decor that added to the overall experience. As for the food, every dish was a culinary masterpiece, showcasing the authentic flavors of Italian cuisine. From appetizers to desserts, La Medusa demonstrated culinary excellence. Our event was elevated by this extraordinary dining experience, making it a memorable occasion and highly recommended for those seeking a perfect blend of exceptional service and delectable Italian cuisine in the heart of Montreal.

The perfect place to eat before a show at the Bell Center, quick and delicious. The pizzas are excellent.

i couldnt ask for a better place for a family reunion after years of not seeing each other, food was fantastic, staff/owner are on the spot, service was aswome, even with little details such as wine decanter, pot of candies etc. i recommand this place, well established restaurent loved it verry much! Parking: in the surounding streets or there is a covered parking nearby

Great pizza place, with great selection of wines and excellent service

Authentic food, excellent and fast service, perfect before a hockey game!

Stayed at the hotel next door for a few days. Saw this classy looking Italian Restaurant next to it as I arrived. I got ready went for dinner, walked in and instantly got treated like a King by the owners and staff. The food was authentic and delicious!

Excellent Italian restaurant! The service was great and the food, wow

I just called because I wanted to order a pizza and the person answered the phone in English. As soon as I said, I would like to place an order for pickup, they say in french I dont understand then proceed to say they are busy and I can call back in an hour. First, you literally just answered the phone very clearly in English and two, what does your excuse have to do with an order for pickup when they literally just opened the restaurant. Very rude and disgusting behavior

First of all, its very rare that I give negative evaluations but here, allow me to make a salty one. I had a reservation for 5:30 p.m. (Hockey night) and upon arriving there, no one appeared to be assigned to be the host to greet guests. After 8 minutes of waiting, I approached a guy who wasnt friendly but he was stupider than that, you die. I told him that I had a reservation for 5:30 p.m. and to be answered curtly, you have to wait so I told him again that I had a reservation for 5:30 p.m. and once again with his stupid face repeating to me you have to wait even more sharply and without even taking the time to tell me how long I could wait, he leaves immediately. I can understand that restaurant owners are short-staffed but this one certainly knew that this evening would be busy because it was a hockey evening and thats exactly why we book to ensure a table while this restaurant seems to ignore these reservations and go with the first come, first served approach. In short, this classy restaurant will no longer see my portrait, you can be assured of that.

Unforgettable cuisine and outstanding, attentive service. The menu is enormous which is often a red flag but you really cant go wrong here. The filet mignon risotto is to die for as is the lobster tagliatelle. I always recommend this place whenever someone is looking for Italian downtown.

Loved the food, probably the best I ever had and the service was amazing. Will definitely recommend this place to everyone

Great restaurant, all the plates were generous and everything was very good!

GReat restaurant and very friendly!!

We booked for 5:30 p.m., we arrived for 5:30 p.m. and at 6:45 p.m., having barely finished our main meal, we were asked to hurry because there were people waiting for our table. We received our bill (one bill for the whole table), no one came to collect it until one of the waiters came to see us to tell us that it would be time to pay by dropping the interactive machine wildly. on the table. We asked him to separate the bills, explaining to us how it was possible to charge us for STILL water at $8. After the bills were paid, as we were putting on our coats, another waiter came and told us to vacate the table. The worst service I have had in my life, despite the cost of our bill of $100 each... In a world where restaurants are struggling and we still find a way to go to a restaurant, this experience is not gives absolutely no desire to help them prosper. While there are even more respectable and welcoming restaurants that are closing, its a shame that this one remains open.

Good experience

Great food with amazing service. Pino our waiter recommended the formula 1 steak with risotto and you could cut the steak with the fork.

We arrived to the restaurant, immediately the owner of the place came and escort us to the table which was nice but from that moment everything was very strange and felt like an unpleasant experience. We asked the waitress if she had an open bottle of the wine we chose because we wanted to taste it first and the owner of the place for some reason got angry at us and said he wasnt ready to open a bottle for us (even though thats not what we asked for) and walked away while we were trying to have a conversation with him. After that we got the food (pasta and pizza that was sweet!). The owner of the place was on the phone next to our table while we were eating and then poured us the wine while he was chewing food from the kitchen. We left very unsatisfied with the experience (the food was ok). It is sad to see that the owner of this place treats the customers improperly.

Impeccable, we were welcomed like royalty the waiter was friendly and spoke to us about different hockey players who had come. The food was superb especially the octopus

More than mediocre service and very very ordinary food. When we pointed out that our food arrived cold but no one came to our table after 47 minutes, the waiter started yelling at us as if it was our fault. He left with the full pizza (flabby and bland) and only came back with our bill, without apology. Invoice which was incorrect There are several ohh so much better restaurants around and in the city Go elsewhere! Oh yes and $8 for still water are we really there yet?

Best place in Montreal, period!

The staff is very friendly, the atmosphere is family. The food, on the other hand, is rather average: the lasagna was served in a broth that was much too hot (they were very good though), the oyster mushroom escalope was bland. Good coffee, decent dessert.

Excellent welcome, service and food

First time and last time

If youre looking for an exceptional dining experience in Montreal, look no further than Restaurant La Medusa. From the moment you step through the doors, youre transported to a world of elegance, warmth, and culinary excellence. The atmosphere is cozy and intimate, with warm lighting, plush seating, and stunning artwork adorning the walls. The staff is incredibly welcoming and attentive, ensuring that your every need is met. And then theres the food. The menu at Restaurant La Medusa is a true culinary masterpiece, showcasing the best of Mediterranean cuisine with a modern twist. From the perfectly seared octopus to the tender filet mignon, every dish is a work of art that tantalizes the senses. But its not just the food that impresses. The wine list is extensive and carefully curated, with options to suit every palate and budget. And the dessert menu is not to be missed, with decadent options like the tiramisu and crème brûlée that will leave you in a state of pure bliss. In short, Restaurant La Medusa is a must-visit for anyone who appreciates exceptional food, impeccable service, and a dining experience that leaves you feeling truly pampered. Whether youre celebrating a special occasion or just want to treat yourself to an unforgettable meal, you wont be disappointed.

Service was rude. We were a group of 16 and were very badly accommodated. We didn t even get to do the cake for our friends birthday, they kicked us out at 11 with loud music and employees smoking in the restaurant

La nourriture est plutôt bonne malheureusement froide, mais le point négatif et il pèse est que les employés sont désagréable long à la détente et se permettent dimposé un pourboire à une somme défini par leur soin en nous faisant du sarcasme. De plus lemploye à essayer de nous arnaquer en augmenter le prix que on doit payer sur le terminale de payement de 35 $

The person hangs up directly on the phone no hospitality, that must say a lot about the restaurant..

Worst service ever. The owner was super rude and dismissive. The food was overpriced for an underwhelming pasta dish. The whole experience was very disappointing and I would never recommend or go back there ever again.

Thieves. Look at your bill before paying.

If you want to get ripped off, go to this restaurant before a show at the Bell Center, the waiter Nino will not give you the choice of menu he will impose his starters & the wine & at the end you will have a bill with lots of extras ( we had 11 meals & there were 10 of us!!) the prices on the website do not reflect the prices on the invoice (from 4 to 10$ more). They bring you the bill 10 minutes before the show starts so no time to check or complain. I tried to talk to the owner Max & he just brushed me off to be polite. This is the worst Italian restaurant in town. we were scammed out of $240 on a bill of $1100. Just dont go there. & the food is very ordinary.

I dont have yet Eat jellyfish But the quantity-price level is excellent!

Good food, a little expensive for the quality. Attentive service. Well located. The biggest downside: we were in the basement and the atmosphere left something to be desired with tennis on TV and especially the disco music that was too loud for an Italian restaurant.

Excellent meal, the oysters with delicious horseradish, the pan-fried foie gras to die for, everything is excellent, well done

We ate at this establishment before going to the Bell Center. The waiter refused to give us menus claiming that we didnt have time. We received a single invoice for a group of 10 people. Some items were overcharged. The prices were also more expensive than the price displayed online. They also added a $32 charge for water that we didnt order. ($250 too much) The quality of the food as well as the service in no way represents the amount charged. I do not recommend this restaurant

We had dinner at La Médusa restaurant last month. We were a group of 10, and some had a show at the Bell Center following dinner. We had a very bad experience! First of all, the waiter was arrogant and never gave us a menu, under the pretense that he was going to take care of us. He mentioned certain items on the menu to us out loud, without ever mentioning the prices. He then arrived with starter dishes that no one had ordered, then took our orders for meals without ever agreeing to share menus with us. The waiter opened new bottles of wine and served us without anyone asking for new wine. At the end of the meal, he placed a single bill for all 10 people on the table, while some were in a hurry to leave for their show. Due to lack of time, we all paid and left. When reviewing the bill that evening, we realized that we had been charged $32 (!!!) for water, which was already on the table when we arrived. There were also miscellaneous dishes on our bill that we didnt recognize, extra dishes, and the price of the dishes were on average $10 more than the prices displayed online. In the end, we were charged $250 too much on the bill before taxes and tip... While trying to rectify the situation with the restaurant the next day, the owner simply sent us away. In short, worst experience in a restaurant ever, we really feel like weve been ripped off, and whats more... it wasnt good! Avoid a disaster for both your morale and your wallet - go elsewhere!

SCAMMERS. We were a group, the waiter never brought us the menu and brought us starters without us choosing them. Subsequently, he only gave us 4-5 meal choices verbally without mentioning the prices. The food was mediocre. The waiter opened and served several bottles of wine without our consent. They brought one bill for the whole group. They charged us $8/bottle for water that was already on the table when we arrived. We were charged 1 meal too much, after checking the menu on the website we noticed that the meal prices were more expensive on the invoice than on the menu, we were also charged for unexplained miscellaneous.

Best Italian restaurant in Montreal!

Worst italian restaurant in montreal. Bad service, bad management, very mediocre food. Avoid this restaurant at all costs, there are a lot of other restaurants not far that are more deserving of your money

The service was truly disgraceful! My friend and I were invited to a birthday party at this restaurant, with a group of 8 people. When we arrived, we found that we were the first. Unfortunately, the manager immediately challenged us, asking why there were only two of us. Then he started yelling at us because he was waiting for our entire group of friends to arrive at once. Unfortunately, some people in our group werent able to make it, which upset him considerably. He then removed, without consulting us, part of our table, stating that he would give it to someone else. When the whole group finally gathered, the manager rushed us to take our orders. It was obvious that he wanted us to leave quickly. His presence was extremely oppressive and stressful. Personally, I chose a $20 pizza. Although it was small, it was quite good... Afterwards, we asked for the bill. We were surprised when we learned that we had to divide the total bill by the number of people. This translated to $52 per person, which is excessive for a simple pizza! I find it incredible that the waitress didnt even bother to remember what everyone had ordered, especially considering there were only 6 of us. Then the manager brought us the birthday cake, still wrapped and without knives, telling us that we now had to leave. So we couldnt celebrate the birthday properly and returned home with our cake in hand. Truly shameful!

Mediocre & overpriced food, specifically the soggy pizza, calamari, and pasta that was drenched in what I think was supposed to be the sauce? Waiter looked annoyed throughout the entire night, atmosphere in the lower floor just felt depressing (nothing like in the photos), and we got charged 8$ per person for water that we never asked for...

I had the worst experience and embaresment ever.!!! Right at the beging the way we been treated I dont have a word to describe it. I made reservations a week ago. The first impression wasnt welcoming at all. Since there was a lots of open table the server was told to put us back table close to the kitchen kind of unwanted table they put there table close and utensils very embarrassing. I brought a guest for a special day celebration. My pasta was no test whatsoever I ask spicy oil to give it a flavor my friend order salmon. serve no bread no caming back asking how was our dinner nothing. I have to ask the waiter to see a desert menu he said no , I wasnt sure if he was joking or serious I just ordered cnolli and 2 cappuccin. I pay $200 for iembatessing night out . When you have a business you have to treat everyone equal you dont know who they are and what background. You guys rune my night. Very sad and disappointed.

Great food and excellent service.

This is by far the best Italian restaurant in Montreal! From a vast menu of authentic Italian food to an awesome selection of wines. This is the place to wine and dine. The staff is super friendly and professional. They truly make your experience a special one with their recommendations. Always satisfied after leaving there. Great job boys! Wishing you continued success.

I wish there was a way to put below 1 star. This restaurant has horrible customer service. From the moment we walked in no one wanted to help us. The owner was right there beside us after 10 minutes he decided to look and attend us. We sat and asked if they have sangria and he proceeds to give his opinion on how sangria are for chickens; that s a cheap drink. I ve never had such horrible experience in a restaurant before, matter a fact this is my first bad review. I wouldn t recommend going here unless you want to see ugly faces and horrible service.

Quite possibly the rudest and condensing serve staff. Was seated outside and it started to sprinkle, asked if we could move inside and was told no, no room (placed was empty) and then he began to make fun that it wasnt raining. Just a complete D-bag, absolutely disrespectful. Paid for what we ate and left which he had the nerve to say to me. Unreal....

I really liked the welcome! Great service!!! Thanks, Ill definitely come back!

david, nino, paulo and sal! amazing staff, super friendly!! adorable!!!

Excellent address. I guarantee you will fall in love with the different dishes. We dont eat so much that its good but we love the dishes...

Good but expensive. We went there on a Grand Prix night and all the tables were reserved so we ate at the bar. I dont usually like it, but the bar is big enough to be comfortable and having a direct view of the barmaid was a treat. As for the food, my carbonara was good - without being exceptional. Unfortunately, the egg white was cooked and not integrated into the sauce as it should be. In addition, the sauce was poorly distributed. The beginning of the dish was bland, the end too rich in sauce. My partner seemed to really enjoy her saffron risotto. She had a cocktail that the barmaid was kind enough to adapt to her taste. Small positive note, we were in town for The Cure concert and the restaurant was playing an old concert, which we really enjoyed. In summary, a good experience. We will go back

Food was really good. Service is also good, but there was a waiter who looked very stressed and was a bit rough.

27$ for undercooked spaghetti in a failed carbonara sauce which is just cooked egg white bits floating in watery liquid. Absolutely disgusting! I wish Id looked at the reviews before eating here, what a rip-off. If I could give zero stars I would.

Thanks but only for the servers... Detestable atmosphere, a noise like thunder, Mr. boss was entertaining his friends, a table of 15...no respect for the customers, they thought they were at home, no discussion possible between my husband and my daughter!! The pizzas were good but the bill was salty. ..water paid $8 already placed on the table!! A single desire to flee. I do not recommend...

Superb Italian restaurant in the heart of downtown Montreal, a stones throw from the Bell Center.

The best restaurant not to be missed, remarkable service David Paolo and the gentleman owner The dishes I have never tasted a meal with taste again thank you to recommend Thanks 5

Authentic and delicious Italian food. Best in Montreal! Food

Best Italian food I ve ever had! The server who helped my friend and I was lovely, he gave us a wonderful wine recommendation and was very attentive the whole night. The food was delicious, I had blueberry gnocchi and my friend had the spaghetti bolognese, we both very much enjoyed our dishes and recommend anyone looking for an inviting atmosphere!

Great server, great food, great wine

I just love this Italian restaurant. You really feel like youre in Italy. Perfect if you have something at the Bell Center.

Well done to the whole team. Thank you, it s delicious!!!

A disappointing experience! The service left much to be desired and the food was pretty average. Despite a nearly empty restaurant, the waiter directed us to a corner at the back of the restaurant while the owners friends got the best tables.

We went as a group for a birthday and it was an awful experience. Initially, we were supposed to go to another restaurant, but they had forgotten our reservation. The owner, who also owns La Medusa, transferred our reservation to this restaurant with very short notice. Our server was very impatient and rude with us. He frequently let us know how he was supposed to be on vacation, but he HAD to come in because of our last minute reservation. Our server snapped at me because I mentionned that the person seated in front of me was missing some wine. He kept yelling at me and embarrassing me despite me apologizing numerous times. I was shocked. Our server kept bringing and opening wine bottles without us asking. When we asked the approximate price per person for the meal and wine, we were told that it doesnt matter. Important to mention that we are all in our mid-twenties, either students or young professionals. Price does matter. After insisting, we were told 45-55$. In the end, we were floored when our server announced that it would be 115$ per person. It was not the price he had said and he blamed it on the multiple wine bottles. We had 3 full bottles on the table that were untouched and 3-4 bottles that were half-full. The server shouldve asked us if we wanted more wine, instead of dumping opened bottles on our table. After we expressed our disappointment, we were told that we could leave with the remaining bottles. This is frustrating knowing that we paid for mediocre wine bottles 3x the retail price. Our server told us that we were too young to understand. Despite all this, the food was average. The pasta looked and tasted like it had been sitting on the counter for hours and the bread was stale.

its a great place!!!!! Delicious food and good rest.

we visited this restaurant while on vacation this summer. We recommend trying incredibly tasty cuisine with pleasant service. It was very delicious!!!!!!

The worst experience in Montreal , they treat me like they was doing charity for me, disrespectful I order a drink was enough to see the bad service of the place. I paid and leave Who at the end I think was the owner is the worst

This was an incredible experience. I was referred to La Medusa from a friend while on a visit to Montreal. We turned up (a little late - sorry) but were graciously welcomed by Joe. Seated in soft plush orange chairs and served by Pino. Pino was so good. Made our time fun and some great suggestions. Started with the meatball and rappini. the meatball was amazing only better I had was from my mom. The rappini was better than my moms. The white lasagna was the best ever. I will crave this all the time. Do no hesitate, order the white lasagna. All in all an outstanding dinner and experience. Thanks so much to everyone for taking such great care of us. I will definitely go back my next time in Montreal. Best Italian I have had in North America.

Great hospitality, friendly staff, excellent wine and most importantly mouth watering genuine Italian dishes!

I have nothing good to say about the food and staff.

This restaurant dropped the ball so many times and didnt do a thing to course-correct. They didnt have my reservation, which means they didnt get the note that it was my birthday. They took our order and 35 minutes later we had to ASK for bread, while tables next to us that got there later were being served their mains. 10 minutes went by (50 minutes after we walked in the restaurant) and the entre that the waiter upsold us was a mystery. I had to ask them how much longer we were supposed to wait. Minor detail, but during this time the staff could have cared to refill our glasses of wine, offer apologies. Nothing. Food finally arrived after an hour spent there. Pasta was undercooked. One thing is al dente, and another thing is raw crunchy pasta. Carbonara sauce here was scrambled egg whites on pasta water. Then the bill came. We were charged $8 for tap water. We werent even OFFERED dessert; I guess they knew how badly we wanted to leave. They sat us next to a TV. They played the same Laura Pausini song over 8 times. This restaurant is a nightmare. My partner and I keep fantasizing about Gordon Ramsey recording a Kitchen Nightmares episode in here. The staff was so nice, we tipped accordingly. But the owner of this restaurant needs to do a hefty chunk of self reflection if he doesnt want his restaurant to fail.

The food was really delicious. The service was excellent, our waiter was very attentive. The atmosphere was extremely warm and welcoming and the decor enhanced it. Food : 5/5

Super good pizza. Welcoming and smiling staff! I recommend. Wood fired pizza. Fair prices for the city center! The anchovy pizza is really good!

Great restaurant. Fit me in on a busy hockey game night. Food and service was excellent!! Food : 5/5

Fantastic food with a great atmosphere!

Great pizza and the mini cannoli are so decadent. The place is very nice with comfy chairs. The service was very attentive, the waiter offered many suggestions and pairings Food

So I made a reservation for our office Christmas party for 10 people at the beginning of November to make sure I can get a reservation at the time and Date I wanted. Then an entire month later they called to say they are cancelling my reservation because they got a better offer 125 people so they are cancelling all reservations for that night. Terrible customer service! No offer of changing dates or compensation in anyway. I ll never go there ever again.

Very good restaurant good food good atmosphere

Wow, Excellent meal and outstanding service Rizotto, pizza, and what about canolli, phew Thanks Max & Paolo

Excellent restaurant and impeccable service. It was pretty quiet even though there were several people in the restaurant.

Excellent service and delicious food

Je suis allé pour une petite promenade, et du coup, je me suis trouvé devant les portes de La Medusa; l ambiance m a contraint d entrer et c était une des meilleures décisions de la soirée This cozy two floor hallway of a restaurant gave you the feeling like you were at a distant relative s fancy cocktail dinner and it was invite only - listen, I can t say if I liked the soup or the pizza more, but I will say that I think it was the best pizza experience. I don t know how they managed to have a sweet, savoury, salty, umami, and spicy flavour (in that order) in one pizza, but they made it work. The chef even came out to ask me how it was tasting (going the extra mile)! I m all about repping local eats that deserve a little more love for what they do, and La Medusa is a Montreal GEM! Until the next

The food is simply delicious Excellent service like its family The super sweet and comfortable atmosphere Fan of the Canadian? I recommend it to you

While the food itself was very good (kuddos to the chef!), the server was quite unscrupulous. 1) not giving an option on the water & not advising the price of the mineral water 2) not giving us the menus back to pick something else when 3 of the 6 meals ordered were not available. He told the customer what to get. 3) I get it happens (stuff gets sold out) but the waiter should know the food wasnt available from the getgo. 4) one was the birthday girl & she had to change her order last minute because of the waiters lack of knowledge & wait while all 5 other meals were placed at the table. 6) for one other lady, the waiter offered to give linguini to make up for the dish she initially wanted ... no linguini. 7) the waiter never asked how we wanted our bills & assumed something that took several tries to get him to agree to change to how we wanted it. 8) while the waiter offered a free wine to the bday girl because of the snaffu with the meal - he charged it to another bill & we only realized it after when we all started talking about the mix up with everything. So bottom line: BE CAREFUL with these guys - they are not honest. communicate clearly; dont be afraid to stand up for what you would like & triple check your bills. I recommended this place for lunch because i have done some business lunches there, so I was shocked at how they treated us commoner patrons who were just there for a nice bday lunch. I will no longer recommend this place as it reeked of opportunistic dishonesty, all because of this one smooth talking server.

I took take out and they tell me that they dont want my order despite it being indicated on their website that they do take out, but saying that I only want a pizza and a salad they say that its correct. Heres what we got for $50 without tip. Annoying portion for the price. Luckily I was taken out and couldnt return. A real shame. This is the first time I put a negative comment on Google, well done Médusa!

We reserved for 7 people for our 36th wedding anniversary we had entrees meat balls sausages with mushrooms and peppers escargot in white wine calamari Medusa style ,salad. For the meal pappardelle porcine veal,rigatoni gigi, Calabrese pizza, 2 Montreal pizza ,wine,martini,aperitif, canolli and coffee, our server was super great thanks Nino. Everything was super good we will go back for sure

I don t usually write reviews,,, but! Waiter / the owner Nino, he is truly a 5$tar! Italian guy, kind, funny, outgoing. Never have i ever felt like home. I had my parents 36th Wedding anniversary, my Nonna and Zia, Zio were all there. Nino suggested a few special appetizers which were exquisite! The one with the maple! Talk about a little bit of O Canada!!! Know what i m saying!? All in all, yes the prices are high, but the quality is just so on point!! Like when u see chef ramzy judges pricing dishes, well this would be it!! Wonderful night ! I was told we were DEFINITELY going back!

The server charged us $4 for (still) water without notifying us. I ordered a glass of white wine and received a red, we were never shown the bottle. The waiter was haughty. The spaghetti carbonara was so salty and really not very good. The whole thing cost me $80! We were not served any bread

Perfect food perfect service excellent restaurant

ATTENTION!!! They offer water without informing you that even still water is $8.50 and even worse...they charged me $50 for a $38 dish on the menu...sorry to do business this way never again In my opinion!!!

Outstanding service and even better Italian dining. Fine dining or just to drop in.

1st time experience that this popular location. We were there as s small group in celebration of a couple birthdays. Wait staff was excellent, experience and treated as if we were long term clients, with salt of earth talk and stories that made a homey atmosphere. Food all around was excellent ! We would come again and maybe see another sports celebrity on premises which is common for them. The pics are all there from past and present.

What a wonderful experience! From the owner, Joe, the fabulous wait staff, yummy food and drinks, it was all so perfect. The atmosphere is warm and inviting . Just go there!!!

Quality, infrastructure, outstanding menu and attention

This was probably one of the best experiences I can remember in 10 yrs The staff made it seem effortless Highly recommended Kid-friendliness: This was a night out with my daughter who is 7 yrs old. She had so much fun and enjoyed it so much that she told me on the way out that we should come back again with Mom!

OMG amazing food and owner. The truffle risotto was out of this world.

Excellent!! I was greeted with warm arms and served accordingly. Very good pizza and wine selection. Be sure to give these guys a visit. Very friendly and welcoming staff.

Hadnt been in a long time,went back last week...always delicious!!!

Bad service, the waiter clearly didnt feel like serving us, charged us $32 for still water, the food was clearly not representative of what we should have, at 7:00 p.m. no more risotto and the waiter didnt give us anything. had not made by people had to make a choice again in the press. We receive our plates, no utensils.....We ask for 2 invoices, bring us 1 and ask us to split it. Seriously go somewhere else

Oven pizza amazing$$$. Perfect aldente cooked pasta, . The owner was awesome at making everything perfect. A beautiful glass of grappa to finish the evening. Double check your bill what you ordered and what was promised.

Amazing service!!! Great food and amazing staff

Worst service Food was good but server was rude When i made the reservation i asked if there were a group menu and was told no . Once we get there ,he tells us there is a group menu. The guest order their drinks/cocktail but at the end once the bill he charges everyone drinks even. The one who didnt order drinks and never mentioned the price drinks. We ended up paying far more than expected. Never going again there

The waiter (he) wanted to finish quickly. The worst attention in Montreal. The Time was early

I havent had such a bad experience in a while and I will definitely not be returning to this outdated establishment. I dont recommend going there as a group, as service lacks organization and you will definitely be paying for someones elses order. Most of the food and drinks were disappointing and service was condescending. Dont waste your time and money, Montreal is full of great restaurants and this is definitely not one if them.

Excellent service and delicious food. We chose salads and wood oven pizzas. Nice wine list. Divine cannolis!

I don t agree with the bad reviews. I m a discerning Italian food critic and the food here is outstanding. Service was amazing. Joe and Max, two of the owners, took extremely good care of us. We were served authentic Italian food, some with a family twist, and we will be back.

Ok food, but unacceptable service! The owner was very disrespectful and spoke to us in a derogatory manner. We were charged for water without even being notified, the prices displayed on the bill were higher than on the menu card and we were pressured to tip, despite the poor service. If you want to have a good time, do NOT go to this restaurant!

Very bad experience. I dont recommend this restaurant to anyone. Food is edible and service is very bad. The waiters and the owner have no respect and we have the impression that we are bothering them more than anything.

Worst experience Ive had in this restaurant. The owner was just rude and disrespectful. The food was okay but way overpriced (we were charged $16 for sparkling water without being notified). We were in a group and we hadnt planned on paying a tip due to our budget and the fact that we were unemployed students (we had made this clear to the waiters). The servant then said no tips?. We ended up saying we were going to tip 10%. The waiters then gave us a whole speech to the effect that the majority of customers paid 15% for tips and that this money was intended for them because they were serving us. It didnt end and so we ended up tipping 15%. In short, I dont recommend this restaurant at all if you want to have a good time.

I strongly do not recommend this restaurant. We ordered a pizza, two lasagnes and spaghetti with meat. The pizza was okay. The spaghetti was expensive, but also tasteless. The lasagna comes in a green soup. We paid $16 for water, without being notified. The restaurant manager is impatient and treats us like children, even though we are adults. We were somehow forced, out of pity, to pay a $30 tip even though we are student servers. We only had one bill even though we each wanted one.

Came here for dinner. The waiter was very pleasant and attentive. I had the rigatoni Gigi which was a very large portion. The sauce was very flavorful. The only downside was the pasta was a little undercooked so it was crunchy but better than soggy and not enough for me to send it back. I will definitely go back and I recommend it for a special occasion.

Good food but overpriced!! Dont have a glass of wine without knowing the price. Its $30 for a drink with a plate of pasta, its going to cost you $100

Very rude service. Table next to us was served bread while we got nothing. Didnt even receive drinks that we ordered. Pros: Food was ok, not horrible, but not befitting a $$$ restaurant

Really really bad service

Classic I like. The chef is nice and funny

Worst service , the waiter was rude . Made a mistake & we were asked to order again and overcharged . Called and the manager said take your business elsewhere ,, this is how we do business . DISGUSTING !!!

Very bad service. Server was not courteous, not even able to make 4 separate invoices even though we asked several times. In addition, we were overloaded with two bottles of water, even though there was only one. Extra overloaded chicken is $15 while the pizza costs $20... just a few pieces of chicken. We had a reservation because we were having lunch at work and we didnt have much time but we still waited... we made a mistake in the order, the waiter charged us the dish twice... And finally, when I refused to give tips, the waiter got offended and started whispering insolent words, I dont recommend this place to eat.

Obviously they were too busy to handle delivery but their app was still accepting doordash order, I went there to ask about it but I was faced by one of the most heinous treatments. Ive had completed more than 4000 delivery without any problem, but they are a new level of being rude and atrocious. When I asked about the order the big, tall and bald guy with the glasses basically just push me out as if Im trespassing a private property and just said No without any explanation. There are so many negative reviews about redness of some of the waiter which seems to be true unfortunately! Have some respect!

Very pricey, average food. There are many better options around

Disappointing experience. I should say my food was actually excellent (my husbands was meh). Between the service and the ambiance, though, I felt like I was at an East Side Marios. At least at East Sides you get bread before your main course.

Good in itself The gorgonzola gnocchi tasted good and was well served But the music is too loud, no offer of desert because its too late and in addition a pizza served even though we hadnt asked for it.

Tasty pizza.

Best place ever best food best staff

This is not an objective opinion but when I go into an Italian restaurant and I hear Italian spoken its a minimum of 4 stars, when the food is up to par its 5

Went for an office Christmas party. Would visit with the family again!