150 Rue Sainte-Catherine niveau 2, Montréal, QC H2X 3Y2, Canada
Poulet Rouge est une promesse faite à tous ceux et celles qui sont en quête d'un mode de vie sain et équilibré. Nous proposons des repas personnalisables à la fois goûteux, équilibrés et généreux. Nos plats sont préparés à partir d'ingrédients frais et de qualité, et une équipe amicale assure un service rapide, le tout à des prix raisonnables. Au plaisir de vous servir!
They forgot to make my bowl but it was still good
I was eager to try this restaurant, as it has the best rating in the mall, but I was really disappointed with my experience at Poulet Rouge. Despite asking for the small portion, the person at the counter punched in the regular order without confirming with me, and I ended up with a larger, more expensive meal. When I was asked if I wanted avocado, I didn’t realize it would cost an extra $2, which felt like an unwelcome surprise. The chicken was a major letdown—it was burned at the edges, making it tough and lacking in flavor. There was no harmony in the dish, and the garlic sauce smelled kind of weird. For almost $18, I expected a much better meal. To make things worse, after eating, I had severe stomach issues for the rest of the day, including gas and nausea. The food was not only disappointing in quality but also left me feeling unwell, threatening to come back up. On top of that, they had these white terminals that prompted me to leave a tip, just like so many other places are doing now. It’s becoming a trend in fast food and casual spots, but when the service and food don't reflect that extra cost, it feels like a rip-off. I won’t be returning to Poulet Rouge, and I’d recommend looking elsewhere for a better meal.
I've been monday 5pm. It's my first time try this type of food. The staffs are friendly and kind. Very delicious!
I have been eating at this Poulet Rouge branch for the past 2.5 years and I rarely write reviews but I felt the need to write this one because of how reliable and clean this restaurant is. Even though I have many poulet rouge branches near my place, I always take the metro to go to this one because in my opinion it’s the cleanest and freshest branch of all. The food is always fresh and clean and the people who work there are amazing. They are always smiling and always ensure that the customer is satisfied. In addition, they are always generous with the portions. One of the main people, Ahmed, is very very humble and always makes sure that the orders served are correct and presented in a respectable manner. I ate at this branch about 3-4 times a week for the past couple of years and have never had a negative encounter. This is my first time writing a review and I think this place deserves the highest of ratings. Looking forward to eating there tomorrow!!
The meat is well seasoned ! Expect a lot of sauce. It's decent food although calling the poutine a poutine would be quite a far stretch !. That aside it's convenient as you know what to expect.
After a long time on being on a strict diet… today I was having lunch at poulet rouge… the experience has been just beautiful. I felt this feeling, that finally i know my self bit, that is after i choose my toppings for my bowl, i knew what I like a lot. And what makes me happy. knowing what is good and healthy for me. Knowing what is not, what really gives me joy, what bothers me and what is good for me. Truly knowing yourself is the most important thing we need to learn and Poulet rouge gave me this experiment. Appreciate the healthy and beauty of it all. Thanks for the hands that made it🌸😌❤️.
First Timer: We were walking around the mall and seen that this was one of the many places that had a long line. Once it shortened we decided to try it and I am so glad we did. The food is definitely chef kiss 💋!! Fresh!! Meat is Tender!! Run! Go! Now! No disappointment at all. 3 bowls 1 spicy chicken 10/10 1 BBQ 10/10 1 Garlic 10/10 The price was inexpensive and you get a lot of amazing food so it’s was worth it. Once you pick the chicken and drink you move towards the line where you get to pick 6 different toppings that you would like to add. You are also asked about the sauce if you want it and they can also put it in a small to go container. 10/10 recommend. No disappointment here. So worth it.
Update 28/24 - Tried this again because everyone I know that has tried it loves it. I'm redoing the rating stars. This was amazing! The brown rice, bbq chicken tzatziki, bell peppers, onions, feta, jalapeños, tomatoes and black beans! Yumm. Also super friendly and fast service! April 20/24 - First time trying Poulet Rouge. Fries (I had poutine) were a little undercooked. Chicken was good. Did not care for the sauce on the poutine but that is just a taste thing. It was very busy and staff were very hard-working and pleasant. I was told to try it again with rice and other sides and I will definitely give it another try at my local Poulet Rouge. It's a huge hit with many friends.
I had good service from Ayman and Ahlam and also the food was fresh and delicious
Really good service and they accomadated me to the restrictions I had. Thank you for the amazing services!
gave us extra chicken and cheese
The machine did not work with the debit card. I explained my order clearly. I paid more than I got for. Very disappointed with customer service
I was there today and they had very good service.
Service incroyable et rapide, it s the best restaurant in Canada in my opinion!!
Great tasty food and amazing service, will definitely visit again
Excellent service, the gentleman who served me was very kind
Excellent service! The gentleman at the cash register (Saturday evening) is friendly. I recommend
The Moroccan who served us was very kind and friendly plus they have impeccable service I highly recommend
Very good customer service , and the food was amazing!!
Amazing staff
Excellent, pleasant. Vegetarian options: Variety of legumes Dietary restrictions: Warns people with allergies about the consumption of products
Ive been a regular here ever since I moved downtown because its one of the few places I can get healthy food thats also delicious. All the staff are extremely warm and make you feel like family.
Good meals
THANKS. It was a great experience This first time at Chicken Rouge Complex Desjardins will be remembered a lot in the coming days excellent service was a dish full of flavors. Garlic with BBQ
Excellent fast food. We were with friends and one of my friends had an allergy. They informed us very well about the food. Huge thank you
Very good restaurant. I recommend it when you are with friends
The on-site service is very pleasant and fast despite the presence of a lot of people. Its really good! I highly recommend it!!
Really good for fast food. Tender and very well seasoned chicken fillet. Recommended for eating on the go.
Fantastic service. Great nutritious and tasty option for the price in the world of food fairs.
No better place for lunch
The food is very good I recommend
Perfect
Wonderful restaurant magical experience
Nothing to say, welcome, service, thank you
The Workers are adorable and so polite with the customers, The poutine is great.
I order from here every other weekend. Food is good, but there is always an issue with the orders. Missing items, sides, condiments, toppings on 2-3/10 of the bowls ordered. No compensation.
Great food! Value for money
Indeed, its a special day, a more than wonderful poutine dish you cant find this taste and quality anywhere with very good service. Thanks to all the staff, it s a perfect dish and service.
Very delicious taste, great service
The service was excellent The staff would be wonderful. The food was amazing. Thank you Red Chicken. I will come back regularly .
Really good value for money! The food was really tasty!
Today, I had an amazing experience at this Poulet Rouge location. The service was excellent, and the staff were kind and respectful. I highly recommend visiting this branch for a great experience!
Had lunch here and was very satisfied overall. Despite the long queue, we were able to get our food quickly and really enjoyed it. The prices are also absolutely reasonable and the dishes are freshly prepared. All in all wonderful and therefore highly recommended.
Love the food and the concept. New discovery for me. Excellent service especially from the girls, the cook and the handsome Indian with the beard who had alot of patient. Vegetarian options: Many options for vegetarians. Parking: !!!!!!
I use your local food at least 3 times a week Vegetarian options: Hello, I always come to your place and order food, and I am very grateful that your people treat me and other customers with great kindness and professionalism, and I wish you all health and peace.
I went yesterday with my partner and we received exceptional service from the person in charge a big thank you!!!
Great customer service and great food! Definitely recommend this place
I work nearby and get my lunch here all the time. It s always fresh, healthy and delicious! The staff are super friendly too. They now recognize me and remember how I like my order!
Lets start with whats going on: the cuisine itself is very good, Poulet Rouge is trying to fit into the niche of Chipotle-style restaurants. On the other hand, the service is not good at all. At the checkout, the gentleman who served me was OK but things got worse when it came to the choice of toppings. Firstly, I dont see how shouting out my order number is a good introduction to the subject. Thats 4 times you almost shouted 3 at me. I think you understood that I didnt understand. Then, if its your first time its going to be pretty rock and roll because the lady is rushing you to make your choices. Finally, I am willing that a person who has just learned French may not have mastery of it but when the person is visibly a French speaker and they come to me and say its going to be with my colleague while talking about a woman I have the impression that someone is making fun of me a little. Anyway, go to another red chicken
The best and healthiest restaurant in Montréal. I loved its vibes and the staff are super amazing. I had my best Poutine there plus I really enjoyed their delicious fresh rough bowls.
Best branch in town. The staff is super nice and the food is good and fast!
Best chicken restaurant!
Even though we didn t speak French, the very kind, helpful and understanding people of this great place made every effort to guide us through our purchase. Had the delicious, tasty and filling bowl with the freshest and best tasting veggies, guacamole and sauces. Chicken in it was cooked to perfection. Requested the hottest spicy sauce and it was amazing. Absolutely loved this place, their food and the excellent service.
I have been visiting this restaurant continuously for over a year. The service is great and the employees maintain positive energy every day. You see that they are happy to serve you. THANKS.
Good service thank you very much
Wonderful place!! Delicious, clean, affordable and so friendly!! Such fresh food, beautiful and delicious! The chef made my chicken to perfection fresh to order. The delightful cashier guided my through the fresh process. I could not believe how much food you get for the money. I could eat here every day! This team is the best!! I highly recommend!!
Always good , staff was good highly recommend
The portion is so tiny compared to other poulet rouge places.
Frankly, I used to go to the one at Carrefour Angrignon and I was always delighted. With this one I was really disappointed with the service, no politeness. In any case it was the first and last time at their house.
Very good service the food was delicious. Thank you very much
The food was delicious. We were with friends and we loved the atmosphere and the service.
Excellent restaurant I really loved the experience thank you.
I was with friends, I loved the experience, thank you.
We had their bowl with grilled chicken, I recommend it, delicious and juicy.
One of the best service I have had. Thank you guys.
Delicious food and excellent service
Recommended dishes
It really is an amazing and a special day with a BBQ and Volcano meal of Poulet rouge restaurant. A great taste, a beautiful service and amazing employees working in this restaurant. I definitely will repeat my visit to this branch.
Simple, effective. The condiments are well presented, its fresh and the chicken was good.
I ordered 2rouge bowls, one was decent with the garnishes but the other one was just few tomatoes and few cucumbers cubes and the lemon chicken was really salty. I know poulet rouge has become very popular but don t let the good standards fade away. I am disappointed because it is one of the only food delivery that I chose to have.
Food was good
My top choice for a delicious and healthy meal.
Positive: The food is very good like in other chicken red restaurants and they are a lot in the kitchen so it goes quickly. Very happy with the variety of vegetables available. Negative: Not all employees understand French at this location. There are +/- 10 ingredients in the choices and some people dont know them in French, its pretty much the basis for being able to serve a customer. This has happened several times with different employees, its not not normal. Also, wooden utensils are really rubbish. Its rough and unpleasant to use. I have already seen utensils made from corn in other fast restaurants that were much smoother and more pleasant to use, maybe it would be a good idea to try them?
You cant go wrong at Le Poulet Rouge. Always good service and its completely delicious.
This fast food place was highly recommended to me. I was a little disappointed. The quantities are good, but it lacks a lot of seasoning. I had the spiciest chicken, but it wasnt spicy at all! Barely a slight spicy seasoning..... Im going to try the experience again soon to give it a second chance!
In my opinion, the best choice in the Complexe Desjardins food court!
The worst service you can find in any of the fast food places you can find in Montreal.
The best service with the best team!!
I just had a great dinner at Poulet Rouge and I had to share this awesome experience! The team is super friendly and the food is to die for. The place is clean and well maintained. The dishes are crazy, the chicken is prepared to perfection. If you want to enjoy yourself in a cool atmosphere, go to Poulet Rouge!
Very rude service, unprofessional Dont recommend
their service is the best, the staff are so friendly
Food is the best and service was amazing
I love Poulet Rouge, but I love this branch even more. Amazing service and very good staff. Will definitely come back.
Great food, great staff!!
Super nice team, very welcoming staff and the food is super good
Impeccable service, I recommend.
Great food, great service and healthy as well
I loved eating at Poulet Rouge! The service was super fast and the servers were very nice. It was a great experience and Im sure Ill be back very soon!
Always a treat! Very nice team and very good service. Thanks!
One of the best Poulet Rouge in the town!! I went there at luch time and every single workers were friendly and showing a big smile on their face! The food was amazing. The chicken was well cooked, I will definitely go back.
Excellent service, delicious food, nice staff everything you could ask for in a restaurant
I really appreciated the service. The quality of the dishes is excellent and the staff is fast and respectful. I recommend 100%!
Nice service and good food
Good food but terrible service. I dealt with an aggressive and rude employee who yelled at me and spoke to me in an authoritarian tone when I placed my order. Ive been going to this restaurant for a while and seeing this same employee who is usually rude to the customers, but today he crossed the line. Its over, I wont come back.
Good service. Very social and welcoming
Very good service and with very good taste
Amazing!
I go around the food court and I always end up buying Poulet Rouge. The team is a team of Fire.. the line is long but the wait is short, always fresh always good. Everyone smiles, they are there to make the patent work and it works! today I had the salad which is very good too.
Best poutine I ever had, yet Kid-friendliness: Theres a large space for dining which is shared with other restaurants. Good spot for family dining with kids Wheelchair accessibility: Available
It was the best poutine. THANKS. It was a great experience with great service.
Good service, friendly professional team The dish was delicious :)
Chicken not well grilled in the salad. Very disappointed!!
Really disappointed I ordered 3 kids menus just rice and chicken the girl said its ok after the grill guy said you didnt pay for the chicken he needs me to pay extra for the chicken after the owner said give him one peace which is 50 gm even less I paid 35$ for 3 scope rice and 3 tiny peace of chiken
Interesting concept if you know how it works. The waitress didnt take the time and didnt want to explain to us even though we were the only customers. Error on my order with the flavors requested (even though we paid extra and it was not to my taste) + the attitude of the waitress made this new experience very disappointing.
Thank you very much for the service, a good dish
Best restaurants in Montreal the food is delicious and healthy staff doing amazing job if really want to eat delicious and healthy food this is best choice.
Their extraordinary culinary offerings, exceptional service, and the unwavering commitment of their team have created a lasting impression, thanks to their remarkable skills and warm hospitality.
C est le meilleur Poulet Rouge de MTL! Les morceaux de poulet sont juteux et savoureux. Les sauces sont parfaites, et ajoutent une explosion de saveurs à chaque bouchée. La quantité de riz, poulet et garnitures est aussi très généreuse.Le service est excellent, avec un personnel amical et attentif. Je recommande vivement ce restaurant !
Very good balanced meal for the price
Null null Its a shame to ask for a tip in this restaurant. People are horrible And above all the man who makes the barbecue at the end is not professional at all. He looks at the customer then decides to add the quantity of meat. You will notice this yourself. Compare the quantities, they are very different. I will never go back there. I dont recommend it, youll regret it otherwise.
I dont recommend. Tonight, December 26 at 6:00 p.m., the man grilling the meat was not nice. This will be my first and last time going there.
I recommend you to everyone I know I give 10/10 welcome, service, food everything was perfect I cant wait to return THANKS
Always fresh ingredients. The rice is delicious. Excellent service and reasonable prices.
Very nice place the staff is courteous. I went there several times with my family we had a very warm welcome and the food was very good well done I recommend.
Ok place. I love their bowls. However, sometimes they put too much quinoa or rice and little sauce, then it is difficult to eat.
Delicious! Very good service~!
Tender and tasty chicken. Reasonable price. Good service
excellent restaurant with great service from ahmed
The worst Poulet rouge Ive ever been too. Horrible experience. When you usually go to poulet rouge you always have 2 sauce as your choice. The worker declined my second choice of sauce until I went to the cashier to ask him if indeed we had 2 choices and yes indeed we did! Also they were being cheap I also asked for extra olives since I wasn t putting much vegetables and he declined saying it s only one scoop per ingredient ( do you know how small those spoons are? )
I went there and asked for them to put all the toping in a different bowl, so that I could microwave it later! Those guys did extra! Thank you so much !! You cant even imagine how that made my day easier! Be blessed!
Excellent food, I loved it, it was my first time eating at your place and surely it wont be the last.
Best cool service
Some of the nicest workers you ll find, they absolutely hook you up. 10/10
I had salad twice, first one was very good. You can choose sauce for chicken topping and chicken was tender. Second time it was too salty for my liking.
Great food, fantastic service and the staff were amazing. Highly recommend! Have a look at that, it was superb
Too good and inexpensive!
Chicken is amazing! Taste like heaven
Great food. The attendant helped me pick out a great meal. Was also able to communicate in both official languages. Only complaint is I thought it would be spicier
Excellent food, well done!!!! Always fresh and very good!
4/5 only because they don t have a student discount, 5/5 otherwise.
Good meal, but the staff after the cash register did not speak French...
The food is so delicious and tasty and fresh specially the chicken , great staff always smiles on their face love it 10/10 highly recommended
Always fresh and it s soo healthy.
All the team member at this poulet rouge are very nice and their service is excellent
Super delicious and clean. Very light and healthy.
Nice staff, great flavor. Had quinoa with chilly chicken, and a veggie bowl with garlic chicken Food
Discovery of a different poutine because it is served with beets and corn, accompaniments that I chose. The barbecue chicken was tender and not greasy Delicious I recommend Plus served with a smile from the waitress
Poulet rouge is the best as always especially this location, the service is so fast , you will order and get your order in 2-3 mins even in the rush hours. The stuff are so friendly and the food is tastyyy as usual!
Its so pitiful the quality and quantity of meat portions in this franchise compared to other branches. Go to the one next to Guy Concordia. A quick tour of the head office is essential. Really disappointed.
Poulet Rouge is a culinary gem, delivering an exquisite food experience. Food for All- specially chicken with Salad and Quinoa and avocado for Gym Freeks, Chicken with Poutine for children, Regular and famous rice/bulgur bowl for everyone else. And even Veggie bowl for vegetarians peeps.
Situé dans le complexe Desjardins, dans le food court. Première expérience à ce restaurant. Simple mais efficace. Jai beaucoup aimé. La poutine avec poulet était très bonne. Seulement jaurais aimé une plus grande portion de la poutine. Personnel super gentil. Merci à toute léquipe davoir pris le temps de nous expliquer comment fonctionne le menu.
Very rich
In the Desjardins complex, fast service and tasty food.
Compared to other branches the chicken was inedible... The quality is starting to be affected by the opening of so many locations
I didnt know the concept. Tested with a salad. Very good, very fresh, pleasant after a week of burgers
Best customer service and very good food
Good food
healthy, tasty, fast, friendly, customizable and affordable. This place checks all the boxes and does it right.
Absolutely a disgrace. I ordered from there and they didn t give me vegetables with it. Like how hard is it to put vegetables on my plate. I feel like I got scammed. Paid extra for extra veggies as well. There isn t even enough rice as well. Like come on man.
Very good and light!
The quality was not there and for the chicken part there was barely enough to tickle the palate, really very disappointed
I asked to see the halal certificate, but they don t have one. The cashier asked me if I thought he was lying when I asked him to see proof. So I didnt eat there
the manager hussam is so nice and awesome. I had a gift card that didnt work with tap and he took the time to resolve the situation and help me. great team too, 10/10 thank you!
This location is better than the one near Concordia (50% less dressing compare to during the pandemic) in terms of quantity !
So goooood! I discovered this barely 1 month ago and I have already ordered 6 times I think ahahah
Good food but i found a guy a bit racist the way i was being treated and rude behaviour!
Excellent meal, very pleasant staff. I recommend
Bad place I dont recommend
Bad customer service.
Healthiest food to eat and so tasty as well ! Its not expensive compared to other restaurants
5 étoiles pour un excellent service! La nourriture est bien servie avec le sourire :) The quantity and quality of the food is good, great care is taken to inform the customer of gluten free options. Thank you for serving customers with a smile.
Driest chicken i ever had in at a Poulet Rouge location
Not bad but really small chicken.
I ordered a poutine. The employee was horrible, the portions were very small and the chicken fillets were very thin. I do not recommend at all!!!
The food is super good but unfortunately my addition of avocado puree was not put in my order. Damage !
The food and service are excellent!!!
People care about business. Food is descent. Pepsi from the dispenser is close to water. -1star
Super friendly, fast and courteous service
Awesome poutine with flavorful chicken
Amazing Chicken
Staff not very friendly, not smiling You will have to make an effort!
best poutine in montreal
Disappointed with the customer service through Uber Eats. I asked them to check on my order because I had only put 1 order in the BOGO deal, but they said that my order wasnt in their system. I clarified my name with them and they said that it wasnt there. I wanted to cancel that order so I could try for the BOGO promo again, but then it said that the order had gone through. The whole interaction over the phone was very uncomfortable and the way they spoke made it sound like they were implying I was just trying to snag a free bowl. I mean thats somewhat understandable to be suspicious, but please let me cancel my order so that I can actually apply my BOGO deal without wasting my initial order. Disappointing. :(
Good dish, but the volcano sauce is not spicy. Cashier doesnt speak French, and the employees were cold. Nonetheless, the dish was good.
Unprofessional staff. Lack of respect for women. Inappropriate comments towards my wife and my mother-in-law and another day with a colleague.