Rockaberry in Montreal

Lack of Personality it seems. But it was delicious. 2nd opinion: Looks like they moved! It was delicious as Usual. And it was very beautiful inside!

Excellent cheesecake!!

The pies are just too tasty and filling.

Its unfortunate but Moussa, an employee of this café, doesnt make you want to come back: Always in a bad mood Never smile Arrogant Talks on the phone for a long time with friends Speaks badly to customers and is stubborn with them (this has happened several times and with several people!!) Botched the orders and doesnt seem to want to be there The other employees are just the opposite! They constantly smile and provide excellent customer service! Please do something, this situation has been going on for a very long time

All the cakes are very very good. And excellent service I highly recommend it

Great experience at this cafe! The atmosphere is warm and welcoming, the staff is smiling and attentive, and the drinks are delicious.

Very warm welcome, friendly staff with a permanent smile, impeccable cleanliness and to boot, fresh and very delicious consumable products, especially the cakes. Finally, as I am a coffee addict, this is the best I tasted during my stay in Montreal. Well done

Perfect

Excellent service, very attentive and smiling waiter. Thank you for this great experience!

The service was excellent, the staff were very attentive and friendly

Its art, 10/10

Its a nice place

Delicious

I only go for the cakes but seems on the smaller side compared to others even though it should be same as other spots

Great team, always smiling and super good cakes

Great atmosphere and the staff was super nice

Goated

I love caramel and fudge cheesecake.

Cool

Refusal to separate a cake after spending more than $70 and asking for it to be brought....

I would like to share with you a bad experience that I had today in a Pâtisserie Rockaberry Jean-Talon restaurant. I was with a friend to eat dessert and drink drinks. We consumed a total of $31.85. However, we found the cakes so good that we decided to buy a whole cake to bring for me and my friend. So when we went to order at the cash register for a full cake and we mentioned if he could separate the cake in two to put in two different containers because it was for me and my friend. The cashier asked his boss and the latter refused our special request because it was not part of the restaurants regulations. I made him understand that despite the fact that we had already purchased earlier and that we are already a customer if he could make an exception for us even though we were willing to pay extra for two containers and they refused our request and said we either bought the cake which is included in only one container. So we simply canceled our order.

Love this place! It would have been nice to have more seats and tables. Food

Great dessert to bring. Professional and courteous service.

Went for a first date, and was very disappointed. This place is different from most other Rockaberry locations, as it s more of a takeout place with a few tables. Almost every seat was taken by students working on projects, and we felt uncomfortable having a conversation, as if we were disturbing the other people studying. Also, the drink refrigerator was humming loudly, making it hard to hear my date. Men s room was not clean either. Staff were friendly, but this felt more like a coffee shop that serves Rockberry pies, rather than an actual Rockberry.

Excellent service with a smile. Friendly staff

Beautiful pies! Very delicious!

Great service,

Impeccable service

3.5 stars. Great service, they always go above and beyond for your comfort. The food is super good, both the drinks and the cakes. Sometimes the music is too loud depending on who is at the counter that day, but usually, its nice background noise that s not too overbearing. The big ICK with this place is that the internet turns off at 6 pm (and sometimes even before ) so its not a good spot to study after school/work if you need to do some stuff. It sucks but its so important that i AM removing 2 stars just for this reason alone.

Thank you for the excellent service!

Excellent !!!!!

adam great service ayman Parking: amazing Food : 5/5 |

Very nice new location Good staff Food : 5/5

Very nice (borat voice)

Our favourite go to spot !!

Good service delicious chocolate mousse

I loved it good service and the cakes are extraordinary.

Excellent pie and milkshakes !! Parking: Limited parking but at least there is a free parking lot. Kid-friendliness: Great for both adults and kids !

A good coffee........, but recently it has become a small library for studies, the space is restricted, a large table occupied by several books and notebooks.

Very nice place, staff is amazing, do yourself a favor and try a piece of cake!!

Ordered a bowl of ice cream 7$ and got half a scoop. Really a rip Off Food : 1/5

I had an extremely disappointing experience at the Rockaberry in Saint-Léonard. The guy at the cash register, who appears to be the manager, has a terrible attitude. His non-verbals are really misplaced, he is unpleasant and completely lacks respect for customers. It feels like hes trying to chase us away as soon as we place our order. He just thinks about money and forgets about customer service! The atmosphere is just as mediocre, with the music far too loud when its not broadcasting the Olympics. This Rockaberry in Saint-Léonard is undoubtedly the worst Rockaberry in Montreal. Definitely avoid if you are looking for a nice place to spend time.

Excellent service and ambiance. I go several times a week and the service is amazing, especially from Adam. Highly recommend!!!

Received a stale apple cheesecake cake from this location with uber eats

Best experience

Adam the manager is simply wonderful! Everything is excellent, especially the raspberry lemonade. Thank you so much.

The best service!

Impeccable service from Adam and Asma, superb experience

Perfect

Good service, and very good cheesecakes

I will give my opinion on two cakes that I tested: Red Velvet: Honestly, it was really good! The cake was super soft, with that little taste of cocoa and vanilla that makes all the difference. The cream cheese frosting, creamy and a little tangy, was just perfect. A real pleasure from start to finish! Strawberry cake: There, on the other hand, it wasnt great. The cake lacked strawberry, which should be the star, didnt have enough flavor. Everything lacked pep. Too bad, because it could have been great. On the other hand, Im really disappointed that there was no carrot cake, its one of my favorite desserts. But I would like to point out that the person at reception was very pleasant and smiling, which is always a pleasure. Im giving them another chance to surprise me with other flavors. Maybe next time they visit they will have the famous carrot cake!

Such a good place to hang out, even the workers were kind and the food is amazing

Impeccable service, I call in advance everything is ready on time, the Very friendly gentleman at the checkout. I recommend the apple crisp tart. Cheap price for the quality! Ill be back very soon, thank you!

Excellent service! Very beautiful place, cozy and fresh products I agree 100%

The delivery man Jean is superior to all the other delivery men

Ordered on skip the dishes and there was a hair in the pie... the container was clear not sure how they missed that. Very disappointed

I would like to highlight the good service from Adam and Asmae. The service was impeccable. I congratulate you. THANKS.

Amazing place! Apple crumble pie is to die for!

Excellent desserts!

Adam and Josie both need a raise they are VERY welcoming and really personable. Thank you so much for the wonderful service. Will definitely be returning! Food

I adore!

Adam was amazing Great service Food

Bad service, the guy who is in the box is super bitter, the truth followed the page on Instagram and I liked the way everything looked but when the guy with a bitter face arrived, without wanting to attend, I told him I saw the place on Instagram. And that I had liked and he gave me a nasty face, I better get out, if they are going to work in customer service, be nice, I was going to ask him anything, gift or free

I just ordered from there & the Oreo cheese cake tastes expired on top of them messing up my order. I just tried calling and the phone is out of service. I don t recommend.

Goood music good food Great people The guy who works there Adam , great guy but doesn t like boba Food : 5/5

Adam and Josie had A1 service! Always a joy being served by them Food

Love their pies! So many different flavours to try and the portions are generous. If you love bananas, try the banalicious. Their cheese crumble pie are unique and tasty.

Avoided!! Too much noise and music. Quick to take your money and quick to push you to leave. Lack of class

good but the prices are not at all affordable, a small tip for easily $10 not to mention the tips otherwise the savory dishes are good but when we talk about a salad for $20 its ridiculous

Ordered Oreo and red velvet and he gave me the wrong order that s a plain cheesecake which was the worst out of all choices. How can you mess up 2 items.

We were a group of 8 tonight and we had to leave. Every table had a student doing homework on their laptop, nursing a mostly empty coffee. The employees made it clear they really didnt care that we had nowhere to sit. If you just want to go grab a slice of pie after supper, dont bother. Skip the disappointed and go directly to an alternative location.

I went tonight (a Sunday). Almost every table was taken by a student on a laptop with an empty, dry cup. The staff wont even look you in the eye and dont care that walk ins dont have any place to eat the desserts they order. I left and went to Milanos. I get that the place isnt huge but maybe you should have a no laptop policy? Use some common sense.

Amazing customer Service New location is very nice great for a date par just any get together !

As a precious client I only have positive and great things to say about this specific Rockaberry Firstly, I ve tried just about every pie and surprisingly they just get better and better. Every bite tastes like heaven and you just can t seem to understand why everything is so delicious. Staff are super welcoming, the vibe is great, and the place is super clean and welcoming. To anyone that hasn t tried Rockaberry, you re really missing out on something splendid. For all you sweet tooth lovers, make it a point and head over. The Caramel cheesecake pie is to die for!!! I don t normally write reviews, but this one was 100% worth it!

Great service by Cass!

So it s an excellent cheesecake! But very expensive, prices have increased so much. So it s $11 for a tip, it s too expensive.

Very delicious cakes and coffee and attention

At $10 a pop better make sure theyre the same size. Theres a discrepancy of ~50-150g every time I order.

The price is a little expensive compared to the quality of the coffee served, knowing that there are other cafes in the area cheaper, almost double. But good not to come back

Horrible horrible HORRIBLE barnacles working here.

Too small. We bought 3 drinks but were kicked out because people were coming and they needed tables? Really unprofessional.

Three good service, three professional team

The red velvet is the Best

We went on st valentines day date (evening) to have a coffee and pie..and we were very disappointed to see that they had only one pie in the display fridge. Disappointed

The waiter who works is disrespectful when he brought me my drink he was rude the service for me is 0

Best service! The people at the checkout are very kind and helpful and their cake is always just as good.

Really cute place, the cakes are good. The service really remains to be desired. On weekends in the evening the music becomes unbearable. The volume is turned up so people dont have to sit still for long. I find this ridiculous. I expressed my displeasure numerous times and was laughed at at the checkout. I came home with migraines. Frankly Im disappointed, when they were at the old branch it wasnt like that.

The pies/cakes are always on point but they dont accept interact and took their own tip when I paid cash.

Quick In & Out for an Apple Pie much appreciated by our team

Who doesnt like good cheese cake Love the place, food and service Food

New atmosphere, it s beautiful and clean! Im a regular at rockaberry, but the pieces of cake are smaller for the same price

One of the best cheesecakes in Montreal, the millefeuille is my favorite. They are not cheap, but the portions are very large, they can be shared. I really liked the American coffee too.

I bought 4 pieces of pie for delivery, two of which were identical cakes, but very different in size and weight. I didnt think it was fair since we didnt pay for the piece of pie by weight.

I bought 4 pieces of pie to take out, two of which were identical cakes, but very different in size and weight. I didnt think it was fair since we didnt pay for the piece of pie by weight. Lack of standard. I bought 4 slices of pie to take away, two of which were identical cakes, but very different in size and weight. I didnt think it was fair since we werent paying for the piece of pie by weight. Lack of standards.

Great desserts overall! Definitely would be back again

Its a small Rockaberry with express menu. I ordered a hot chocolate that tasted bad, I informed the staff, the manager started arguing with me that the drink is very good lol and that nothing is wrong. I had to insist that he agree to exchange it for another hot beverage. The manager told me that he is losing money by exchanging my drink! Anything! No concern for customer satisfaction when it is my right to be satisfied with what I pay. I wont go back there again.

Red velvet and Rockabrownie was divine ! Not too heavy and airy fluffly

Adam is the best

Vip service, great place

We ordered 3 pieces of different cakes to taste. But the sponge cake was too dense! It was heavy on the palate, pasty in the mouth and for $10 a slice it was a high price! Its edible but its not crazy either. Beyond that, the service is lousy. From the entrance where we say hello and no response, to the departure where we say goodbye and no response either... Incredible nonchalance. Arriving and seeing 3 people twiddling their thumbs and sighing behind the counter is not what I call customer service. A minimum.

Great food, amazing vibe!

Pleasant service! Delicious desserts!

New place really small .. not the same to take a pie as take out

I liked it better before, but its been a long time since I went there. More sandwiches and salads. But the desserts are still excellent. I dont like the new location. I understand that the rents are expensive, but its not the ideal place for the quality that the coffee offers! Yes, parking, but its in a corner... not a nice place. But at least inside, its chill and its nice. The service was a little slow, but thats it in 2023 with the lack of staff. Otherwise, there is a weird house policy regarding their take-out cakes that... if you decide to eat there... they dont want them. There was a group that got into a fight with an employee. Nothing to say about the staff, spoke with tact and diplomacy, despite the discontent of the group. Policy to be reviewed. But otherwise, I had good service and I will go back and recommend it despite this!

Coffees were alright, but some cakes were past due.

The new location is much smaller and located in a corner that may escape the eye, but the interior is cozy and the cheesecakes are still delicious! Their pastries are ideal for people with a sweet tooth.

Cozy vibes with good music!

Adam made the best salted caramel milkshake!

Nicest place I know to chill with friends eating cake (tarts or whatever you want to call them!) and have a coffee or other treats.

Walking in, I was very well welcomed. Haven t dine in but I can imagine that s a nice place to have desert and chat with a friend. I ve had their red velvet, Oreo Caramel & Fudge and millefeuille. All very good

You wait 20 minutes after ordering and paying and you receive nothing else except the waitress who asks you what do you want... You show the bill unhappy you are served in 3 minutes order advice to bring your order will come before all customers on site

Amazing place , always works for craving and very nice people

Amazing staff, super friendly and it s the perfect spot for late night cravings

Paid Tip with Order; 25min for order to arrive only after asking when it was going to come which resulted in a 45min wait. Cake (same order as woman beside me) significantly smaller piece given. About 5 customers took take-out and left the place with theirs; so if I want to be served, around here it s only worth it as take-out. By after this experience, I will never come back, ever. I will go to the other Rockaberry outlets that Ive only had good service at.

This spot is amazing. Everything from the pies to their drinks, it s just wow. The place is really clean and tidy, the guy at the front is very welcoming and super friendly. Most definitely recommended, especially if you have a sweet tooth.

This place is amazing many choices for cheese cake which are really good huge pieces a little expensive but worth every penny seriously my favorite one is the apple caramel one Staff super nice and friendly service super fast and well packaged worth going if you are a cheese cake lover 100% recommend

Great! Parking: A lot

Impeccable service! Excellent strawberry cake!

LOVE LOVE LOVE!!!! Food & coffees are amazing and staff is very fast and efficient. All the pies are out of this world! Food

Amazing staff!

The service is truly impeccable and the staff are helpful and kind

Best cake on the entire island of Montreal and the service is really nice

Service excellent

10/10 no comments

Incredible service

Great service, and as always I enjoy their desserts!!

Long live Rockaberry desserts!!!

The best cakes in Montreal. Always fresh, varied flavors. They also have a food menu.

L3alamia

For me it was the best service

Amazing food, amazing staff! Keep up the good work

Very bad experience and if I can give zero stars I will put it for the service of this restaurant. I ordered a vanilla mocha milkshake and a chocolate hazelnut Nutella cake by ubereats for this restaurant, I only received the cake and I did not receive the milkshake even though in the bill that I paid, it is well mentioned the prices of two items. Truly a real scam and a steal! To avoid

We ordered vanilla latte and blueberry cake and coffee was not fresh and tasted watery ...we have been to rockaberry in westisland and griffintown and service and food was excellent..but this one was one of the worst and also not kid friendly Kid-friendliness: No dai

The new take out boxes for cheesecake suck - they dont keep shape and they stink. With the new boxes came also smaller portions. Apple crumble cheesecake now had very hard apples while before they were soft and yummy. Why everything has to change for the worse?

They moved to 6350 Rue Jean-Talon E, Montréal, QC H1S 1M8. Smaller local but same great service and quality.

Rockaberry from St-Leonard You have no control over your restaurant and should I say your internet cafe (it s so 2000). In short, on a Saturday evening at 7:00 p.m., it s full of students consuming nothing other than WiFi bandwidth Impossible to eat on site. You are losing customers...

Best coffee shop and service is amazing!

Very good service!

Best dessert place in town - I actually drove down from Laval to get their red velvet . Adam was great, and probably one of the best in customer service I ve ever dealt with .. thank you!!

The pies are sick especially the Bananalicious

I wanted a key lime pie I received a large batch of cheese icing with half a strawberry. I wasnt so nice Not ROCKAmandé Tk dont chill.

Well cakes are always great , but they became much smaller and almost 40$ . These things use to be 20$ and much bigger . The new place can barely hold 20-25 people .

With its warm welcome, its carefully maintained atmosphere and its modern aesthetic, this café offers a most welcoming and attractive setting. As soon as you cross the threshold, a cozy atmosphere envelops you, creating an experience where comfort and conviviality are at the rendezvous. The cleanliness and modernity of the place add a note of freshness to the whole, testifying to a well-maintained place concerned with the well-being of its customers. The harmony between these elements creates an atmosphere where it is easy to immediately feel at ease, as if you were in a gourmet cocoon. The joie de vivre and hospitality of the staff constitute one of the distinctive marks of Rockaberry. Their professionalism and attention to detail shines through every moment of your experience with them. As far as cakes go, its a real feast for the taste buds. The range of flavors offered is vast, ranging from classics to original creations. You will certainly not be disappointed when you indulge in these gourmet delights.