1627 Saint-Catherine St W, Montreal, Quebec H3H 1L8, Canada
"Osmow's Shawarma is one of North America's fastest growing quick-service restaurant chains, boasting more than 140 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best Shawarmas around, Osmow's pita wraps offer a choice of Chicken, Beef, Lamb, Beyond MeatTM, Falafel, or Veggie. The extensive menu also includes delicious Platters, Signature Creations such as on the ROCKSTM & on the STIXTM & Canadian classics such as Shawarma Poutine. Osmow's is Proudly Canadian and family run since 2001."
I like the food and I've eaten here 4 or 5 times this year. Why the 1 star? A week or so ago I came by. I found out while trying to pay for my food that they removed the tip option from the debit machines. I asked an employee why that was done, I was told that the management recently did that...but that even before the tip option was removed, tips that customers paid using the machine weren't going to the employees. So basically, the 4 or 5 times I came by and thought I was tipping the overworked employees who made my food, I was actually lining the pockets of the greedy franchise manager or owner. That is disgusting and dishonest! It's also mistreatment, as it is basically stealing from the underpaid employees on the floor. I'll never come back again.
Delicious food, amazing atmosphere. I will definitely visit again. Friendly staff and spotless location
Zero is my rating...ribbery decrption .....Bought the chicken shawsrma on salad what I got was a kilo of fried bread , 10 kilos of anyone's and a gram iof stale chicken couldn't finish it...haven't eaten all day very...this neal is a jesrt attsck disappointing....also didn't smell good 🥶
Hi, i’m usually not a mean person but they crossed the line. I’m allergic to onions i asked for no onions and no tomatoes. AND GUESS WHAT!!!! They only gave me onions and tomatoes. It was written on my receipt as well. Then, I gave the shawarma to my friend who tried to eat it but it exploded. That poor girl had to eat it with a spoon it got so messy. She tried to eat it but lost appetite it just wasn’t good. I just suggested you to go somewhere else and if you’re allergic to something please make sure to check the ingredients inside.
Update: 22nd August 2024 order placed 11:25 pm I have ordered a Poulet Shawarma Moitie-Moitie with pita croutons it was cold and bad condition The Pita Croutons were soft and soaked. The chicken and fries were cold as hell. Does feel fresh at all. Not at all satisfied. I paid 21$ for it not even worth a penny it used to be 15$ with tax and was good in taste Old Review: I initially ordered the Chicken Half & Half from Osmow's and really enjoyed it. However, my subsequent experiences have been extremely disappointing. Over time, both the quality and quantity of the food have significantly decreased. The Chicken Half & Half, which should include rice, fries, and chicken, often arrives with just rice and pita croutons, with the chicken missing entirely. This has happened multiple times, and it's deeply frustrating. Additionally, my orders from Osmow's frequently get stolen or take more than 90 minutes to arrive. This issue seems specific to orders from Osmow's, raising concerns about their staff's attention to detail and care in handling orders. It’s disheartening to think that my orders are being mishandled or not properly verified. These consistent problems have left a very negative impression on me. I didn't want to report this and put Osmow's in a bad position, but someone has to speak up. This review is purely from my perspective as a deeply disappointed customer. The food used to be great, and I loved it, but not anymore. I even tweeted to Osmow's on X (formerly Twitter) about these issues, but I never received a response. This entire experience has been very hurtful and disheartening.
Environment of a typical fast food place, but very unique and good poutine, beef was not riddled with tendon or other unpleasant parts. Server was nice too.
I asked for hot because it was in the middle of the hotness graphic shown to me, with an approximately equal number of levels above and below it, HOWEVER this was the hottest shawarma I have ever been handed. I finished trying to eat it 20 minutes ago and I still can’t taste my bubble tea. Aside from that the flavour wasn’t very good from what my partner thought. Maybe the hot sauce bottle exploded on mine, I don’t know!
Decent beef shawarma and you may choose some of your own toppings too. What could use some improvement is the seating arrangement. There are five stools and the table is not very large, so you will not have much room. Better to order for take out.
Flavourful food. I always get the Beyond Steak shawarma and it s always divine Great people behind the desk too, dope music taste as well hahah Vegetarian options: Nice vegan options
Yummy
Yummers best place to get food!!!
So fire
Great job
Ali was so amazing!!! Service taste as good as the food keep up guys!!!!!
Great service
Good service
Good food
They remember my order whenever I come in! And the portions are amazing for the price
Love the food
The food is good but the service is awful, my first time there I was asking about the prices because it wasn t well explained in their screens, the guy was making facial expressions showing that he s bothered. I told him it was my right to ask about the prices before knowing what to take, he replied that there is a queue like he doesn t time for this, when my sandwich was ready I was going to sit on the chair and eat ( the chair was already in the dining table) the guy came and took the chair in my face exactly before I sit, telling me that the dining table is closed. 0/5 for the service and atmosphere.
Honestly, one of the best shawarma in town. Ive been going there for a year now, and it never disappoints. If I had only one last meal left before the end, that would be that chicken super shawarma
Not too good, the chicken is filled with pieces of fat, the rice is hard, but at least they are open and left. A little to the side!
Really good!!
Ordered food for takeout, was done very quickly, but they forgot extra sauces I paid for. Well, that wouldnt ruin my dinner, and food seemed to be full of taste, but I got crazy heartburn afterfood, which usually happens when something not fresh. So in total: looks good smells good fast service but kitchen has some issues:(
Great food
They are the best
your go-to shawarma spot couldn t be any more accurate. Amazing food, fresh, REAL ingredients and quality meat. for me It s a quick decision now going forward - THIS place is the only option for any shawarma cravings. looking forward to eating here next time!
This food was 10/10 my god it s like heaven on earth in a bowl
Its really nice!
Great place and great food
Very good food, they ve been clutch for Uni students.
Best shawarma
Wheelchair accessibility: Leg day Recommended dishes
Very generous portions!
Best shawarma in Montreal
Best chicken shawrma
I recommend it to you
Came here all the way from Gatineau and was expecting a classic shawarma place. NOPE! This was beyond yummy. Ill definitely come here again next time Im in mtl. I got the chicken salad and let me tell you... DE-LI-CIOUSSSSSS i asked for no dressing and lots of garlic sauce, and I was so pleased. Yummy. 5+ stars
Amazing food served by excellent customer service
Amazing staff, friendly management, delicious food, would recommend! Vegetarian options: Options even for vegetarians, love this place! Food : 5/5 |
This chain has a special place in my heart as the original location is not far from where I grew up in Mississauga, Ontario. That being said, the quality has declined gradually as the Osmows empire has scaled. They expanded to several locations throughout the 10s and the mass produced ingredients degraded the quality overtime. Fast forward some years, Im amazed to see this chain follow me to my new city and open a location in my neighborhood. I typically do not go for sandwiches here because I find they dont wrap them well. I feel like this food is a bit better than what I remember from the Toronto locations, but doesnt come close to the glory days of the Streetsville original. I
Great experience here! Workers were so helpful and accommodating I would come here no hesitation! Open late as well so super helpful Vegetarian options: Lots of option!
I ate here for the first time and was surprised by how much I liked it. I ordered a chicken half n half and a piece of baklava cheesecake. Both were delicious. I think next time I will try their oz box or philly steak wrap. The only issue I have is that I wish there was an Osmows location in the NDG/Lasalle area. Vegetarian options: They have beyond meat options and vegan sauce
One of the most generous portions of meat offered for a long time for a Shawarma wow, it was really delicious and very spicy! We had good service from the team on site, very good spicy sauce and succulent garlic sauce! I recommend the place to all Shawarma lovers in Montreal! Great company straight from Ontario to the depths of Quebec! Well done Osmows I give you 5 stars! Well done!
The staff there is amazing and helpful with the menu! The food is also great. I would 100% recommend!!!
It was my first time trying osmow s and the cashier was super nice and useful. Will come back to this location for sure :)
Amazinggg
Good late night food
The super shawarma wrap is the best in town. Try it!!!
Amazing food
I really like their shawarma, I recommend lamb with tahini and garlic sauce
best service.
Ordered the shawarma (lamb) poutine. Fries were very dry for some reason. Meat was ground lamb which I wasn t expecting - that s maybe the norm for this place? Typically I see the shawarma sliced style meat not ground. However, will give a point for portion size. Regardless, the fries were so stale/dry that we took a couple bites and tossed it out unfortunately. Maybe we just got a bad batch?
Osmows has really good foos plus the staff was super nice and good with us. Definetly would recommend:))
Staff very nice and patient with us while we were deciding. Food is also super good for night cravings after classes
Great experience
Wonderful
We wouldn t return there. We tried beef and chicken shawarma. The beef was not tasty at all. The chicken ok but all dressed is not a good combination as you would expect.
I really like the rest and congratulations to you?
Very good restaurant
Very good service I recommend
Great service , the salads are always my favorite
Its so delicious and the staff are so nice and polite i love it i couuld come any day
Thank you Roua
Great place after a night out! Very filling and delicious with manu options!!
The staff are really friendly. Shops are open even late at night, so you can eat and go, and it is safe to go there even at night. The portion size is very large so you can eat until you are full. I had chicken salad and half and half falafel, and it was one of the best meals Ive ever had, and it was so delicious and the portion size was so great. I plan to visit again next time I travel to this area!
Amazing service! Definitely come here, staff are very nice!
Absolutely recommend, and great staff
This place hits the spot every time!!
An exceptional culinary experience at Osmow s! The dishes are tasty and prepared with fresh ingredients. I particularly loved their shawarma, which was tender and full of flavor. The service was quick and friendly which made our meal even more enjoyable. I highly recommend this restaurant to anyone looking for delicious food. I will return without hesitation
Good food
Delicious!!
Really great food. Service is also good.
Perfect food and vibes in montreal
Kid-friendliness: Best food in mtl Food
Food was great
Food was amazing, lamp on the rocks is the best for me.
Best food best people best music
best service
Very good place to eat
Good service
Amazing food!
What time do they close?
One of the best shawarmas ever
Update: I went back to the restaurant, and they were able to fix my order. Very nice and friendly staff. Horrible experience! I ordered a super shawarma and got a regular one. I also asked them to simply remove pickles and turnips. They removed everything besides the chicken. There was also very little garlic sauce. So, basically I paid for some chicken wrapped in pita bread and thats it.
The 5 star goes all the way the to Mr.Waris. the way he handled my situation #punjabiagayeoye
Great guy walked in and got a great gift
Great service
Im obsessed with osmows best shawarma in Canada no cap
Lady that serves at the cash gives rude service with sarcastic fake smiles. Portion sizes have gotten small and the flavour has become mediocre. I won t be returning.
tastes bad, dry rice, plate not flavorful, better alternatives downtown
These people are awesome!! Awesome service, best food!
Love my Saj after a long day
Too good!!!
A very nice experience Parking: GOOD
Great taste, one of the best shawarma in downtown mtl
Excellent
I have been going to Osmow s for a while now and I always love their food and service.
Great food , shawarma s are great
Mashallaaah excellent service
Nice experience
My 2nd time there, the best Shawarma in Montreal. The food is excellent, the hygiene too. I recommend!!!!
I had the falafel on the Rocks, and it tasted really good. However, they put way too much hot sauce on it.
Their shawarma is good, I admit I took a mix of lamb and chicken but I think its not garnished enough for the price or maybe she forgot to put the ingredients.
I loved their Shawarama. It is so flavourful. One of the best I ever had. Only issue is - Sitting area. You will hardly find any spot to sit there. You have to carry out and eat on streets Food
Every time I ve been here, I m always disappointed. The rice is undercooked and cold and the chicken is dry. The sauce is always scant and you have to ask for extra each time. Honestly, the Poulet rouge next to this place is a better option.
Excellent shawarma excellent service, I recommend it without hesitation
I was in Canada last month, and the staff at the restaurant were friendly. The orders were taken quickly and accurately, and the food was delivered to our table with a smile. I especially loved the girl who was from Morocco. She was very nice.
Got My order ready from Harood what a nice gesture this guy has the wrap was exactly how i want it. These guys doing best job appreciat ur work boys keep up the good work.
Ive been trying food from Osmows for almost a year now and Im loving it. Specially their sausages are really tasty.
We were very well received with Insaf, super kind and smiling, I recommend
Really great shawarma!
incroiable!
The customer service was great. And the food was delicious.
it s awesome and long term own. Best part!!
Food is good, but there is one thing i saw and that i think its dirty and shouldnt be done at any restaurants. I saw the the cashier handle money with his gloves. Then he would use the same glove to handle my pita bread and lettuce. Thats the reason why i left 2 stars. I usually stop going to places where i see workers using food with dirty fingers. Money is one if the most dirty thing on earth. Please change gloves after touching money before you handle anyones food.
Great food, very clean and fast.
I was ordering from here since too long ago, today the saj shawarma came very empty and ended up eating bread. I m not sure if this is gonna be like this in future but I felt like I spent 24$ for two slices of pita bread.
Vegetarian options: Good service Food
good
Disappointed, 80% brown meat for my chicken shawarma, a bit fatty. The worst Fatoush ever, all lettuce, not tasty its like eating a side on a brochettes plate. Not a Fatoush.
The food is good and I highly recommend it Kid-friendliness: Yes Wheelchair accessibility: Yes
Very very good food
Best service I like it
good meel and good service
very nice
Best service of Ali
Shawarma steak inedible because its so spicy yet we asked for no spicy, the waiter suggested we add a little... result impossible to take a bite
The food is great and Got great and friendly service from ali. He is best at his work. Give them a chance Food
Ali is the best
Ali is the best
They are slow and they don t control the spice, avoid!!!! My bowels aren t good.
Watch out, I gave them no tip and they just dumped the shawarma half wrapped in the bag making it spilled and basically un-eatable. Punished for no-tip on take out? Delusional Food
It was good Vegetarian options: Good facility Food : 5/5 |
Good food
I love this place, even when I want to visit another restaurant I always end up here, I love it!
Tasty and affordable! Yum yum
excellent service
good service
Great food
Often go here to get dinner, this place rules. Very spicy, chicken on the rocks, its the best.
Good evening and all your time. I live over the age of 35 in Montreal. It is the first time, frankly, that I have tasted falafel like the Egyptian taameya and the best chicken shawarma I have ever tasted in Montreal. And the beef and lamb, God willing. May God bless something more luxurious than the other. It is wonderful in all the meanings of the word. A thousand thanks to you. May God bless you. And in your tremendous efforts, I am from St. Leonard
I love chicken on the rocks. Its sooo good. You can adjust level of spice as well. Definitely recommend!!
great food
AMAZING SERVICE
Amazing food and services
Awesome service and taste. Always liked it.
Very good experience for having takeout, served with good shawrma dishes
Best shawarma in Montreal. Love it.
awesome food and great staff
Best food to get after a busy night!!!
Amazing restaurant. Clean food
Good food
Wasim is the best
Best shawarma in Montreal with good service wassim
Great atmosphere, waseem was incredibly kind! Would recommend
Waseem has great service and im very satisfied with the way he treats the customers He need a raise!!
It tastes goood !!
best restaurant in town and got the best service by wassim really good experience
Very good service and the good is amazing
Spice level- i believe that employees should stop asking for the spice level customer wants since no matter what you tell them, they will add spice/ hot sauce like confetti on the food!! 3rd time i experienced this discomfort with the food here!
Exquisite!
Great lamb shawarma and fries. Friendly service!
Simply, amazing!
spice level is hell. even mild is tooo spicy.
Worst chicken shawarma ever. Horrible taste.
Pretty good food. Halal Guys is better
Dont eat it. If wanna live happy. Thier spice level is god level. U will end up in washroom for hours after eating it.
Osmows is the best shawarma spot in Montreal!
excellent service and food
Its like the quality of the food is good ONLY when you order in person. Ordering online is a NO GO. You either get a completely different plate of some inedible version of what you ordered.
Osmosis is a decent place to try Arabic food. Here is my review and insight on this establishment. 15 June, 2024 Pros: A) The location is perfect since it s in downtown. B) The Lady who was at the cash was nice and friendly she spoke French or English although French needs improvement. C) The Food was alright nothing to fancy but decent at best and good with flavour. Cons: A) The restaurant is quite small so limited seating there as they perdere takeout. B) The music was a Bluetooth speaker behind a tv that was not working and it was a bit loud for me but nothing serious. C) The lady told me that the Philly chicken on the Rocks was not possible and I was sad because I wanted to try that instead I ordered Chicken on the rocks. D) No washrooms or bathrooms but the restaurant looks clean and you can see employees working hard and doing their part. All in all it s a good decent place to try. I want to try their specialties and other foods in the near future. I would recommend.