Mama Bangkok in Montreal

Best pad thai in montreal!! I tried to order it on uber eats but they always cancel big orders so it s better to just go pick up directly

Good only if Mama is cooking. Papi is just ok

Insanely perfect pad Thai. Actually fell asleep later that night thinking about it And the lady, I think I might be in love

The foods alright. However, being a Thai restaurant but not having chopsticks is still beyond my understanding Food

Worst experience it ruined my evening, the cashier is very rude to the max, no manners at all. Shes killing the business that was once pristine ;(.... I rather walk away and never come back to this place.

The food is good. However, the lady that works there is very rude. You might annoy her no matter what you do, customer service could be way better. The negative experience is not worth the pad thai, trust me.

This is a hidden gem with an underground feel to it. Authentic food with reasonable prices. The chicken pad Thai with udon noodles and egg is absolutely amazing.

I often go there when I don t want to cook and wanna eat something really good for a low price (for how much is served). The food is really good and one meal is actually two meals. Worth it. I don t understand the 3.4 review honestly.

Went there with a couple of colleagues today I had a shrimp pad Tai. Number 54 . The sauce was a little too sweet for me personally, overall it was no that great. the cook.was a little rude, she screwed up an order and had my friend waiting for awhile. Then we we ask her what is going on its been 45 minutes...please no pressure..this is what she answered

The food here is amazing. Didnt have a padthai like this since Thailand. For this quality of Food and price, I dont care about the service

Pad Thai near flavorless and taste as it is is way wrong, . Peanut chicken, no peanut flavor. Characterless dining room.

WORST service attitude, the waitress had no expression the whole time, you need to order by yourself on a terrible system, no pictures and very little food, give up and go somewhere else, this terrible restaurant will be closed VERY soon

Still the best pad thai in Montreal

Very bad attitude. The cashier is the most impatient one Ive ever seen.

Hidden gem, portions were huge, very good price and food was bussin

I don t like to order pad thai in North America and usually opt for more authentic thai dishes (pad thai has a very interesting political history btw). That said, this place has the best pad thai I ve had in Canada! The machine s wonky. You have to click on a super specific spot on the scroll if you want to see the bottom of the list. All adds to the charm if you ask me. If a place makes me nostalgic about Asia it s doing everything right.

Terrible customer service and a computer from 1990 that you have to order on.

This is absolutely the worst customer service Ive ever experienced. The food might be okay (only ok), but there is no excuse for treating a client poorly. I even tried to make small talk with the cashier to lighten the mood, but she seemed furious at the world. This must be the 5th time going, and not once was I treated with respect. Now they have a computer that takes the orders but its old and doesnt work well while the cashier sits and waits. Then, if you ask for help, she gets upset and points to a paper with long instructions on how to order. This place has a big X in my book!

Automatic checkouts reduce operating costs but its interface is difficult to operate, and it is difficult to navigate. Excellent and flawless food (delicious, generous, and not too expensive)!

3.4/5 ? ....23/Juin /2024.....i bet in couple month it will be 1/5...2/5....WORST SERVICE ever, they act like we need them & beg them for food

Decent foods but come with the most unfriendly and rude service from the cashier. She seems angry at the world and everyone that comes to her store. Very unpleasant interactions.

The food is really bad and totally no service; I understand why the rating only have 3.4. Not recommended to try ! Bad experience!

Its a pretty much a hidden restaurant and I discover the place while exploring the area !! Food was decent, its a quiet place there when I went there and service was ok, I tried their Pad Thai there

im not even done my meal its so good make me wanna go back to school

Food is great but they don t make it spicy anymore when you ask which does not make sense for a Thai Place.

I have been a customer for several years (I have followed them to each of their locations). I noticed recently that the service is terrible!!!! First of all, the waitress is more and more unpleasant and contemptuous. You have the impression that she is deliberately sabotaging the business. Some items on the menu are no longer available such as fried rice. The only option you have is the Pad Thai The waitress made me read the menu board of 300 items (because she does not understand everything they offer as a menu), supposedly available so that in the end I would be told that if it was not The electronic menu does not appear because it is no longer available with unparalleled contempt. Save people time and eliminate your paper menu board. To the waitress, you seem to not like your job. Customers dont have to put up with your bad attitude. You should consider closing shop and this time permanently.

Definitely a hidden gem downtown. Give it a shot, wont be your last.

For years I ve come here and loved the food. Always recommended it to friends of mine as a hidden gem. Unfortunately, they ve changed for the worse. They seemed to have removed a lot of Thai dishes from their menu and now offer fusion dishes. We tried their Korean BBQ and rice which was bland. Their Pad-Thai was still good - although now you can t even make it spicy? A HUGE disappointment was that they no longer offer spice of any kind, which is very odd considering they re a Thai restaurant. Very odd decision of theirs to not provide a spicy option. Everything on their menu is now without spiciness of any kind. I hope they go back to their old menu and bring back the traditional thai dishes. And for the love of mankind, please allow customers to make it spicy. Thai food isn t the same without some heat. Wish them the best - hopefully they go back to their original ways. We d come back if that ever happens.

WORST PLACE YOU COULD EVER GO! the lady was so rude i only asked for tissue paper and she kept yelling at me to go to the bathroom and i was with a friend wearing a hijab and she just ignored her every single time she tried communicating with her . racist bad service and rude. Boycott

I still can t believe how unpleasant and rude the customer service was

Really no respect worst place I have ever visited RACIST and more!!!

Simply the best Fried Fish & Pad Thai...ever. Generous portions of perfectly breaded fish and saucy, yummy pad thai. The tamarind sauce was right on and 100%! I grew up in NYC and have eaten all kinds of thai food, and let me tell you, this chef is just spot on. She knows flavour and quality, both. Yes, the atmosphere is off-beat, with a college-crowd studying all around and light plastic chairs, but you will be so happy with the food, you will feel like you are living large and dining at the Ritz. A great chef/owner makes ALL THE DIFFERENCE! You gotta go! Vegetarian options: Try the deep fried Tofu with Peanut sauce! Kid-friendliness: A great spot to go with toddlers during the day. You can find a table out of the way. When the kiddos are done eating, they can walk around and play while you finish your lunch and without bothering anyone else.

Used to be one of my favorite spots because they used to know how to really do spice. Unfortunately i was told yesterday that they do not adjust spice levels anymore and will only give hot sauce on the side. The hot sauce is not good and unfortinately, without the spice, the food does not sparkle in the same way.

The place gives a real mom and pops store feel with great food

The ordering system is sucked. Cannot see all the menus

The owner is Asian but she discriminates against Asians, this shop should close down and go back to Thailand!

Amazing food, best Thai food in Montreal!! Cashier is rude to the point where its hilarious. Highly recommended

What happened to Mama Bangkok? The Pad thai tastes so sweet, greasy and lack of flavor. I will not return.

Finally.. I got a chance to stopped-by. So it is only take out, theres a lot of dinning tables to sit and have your lunch. The Portiion is big, good enough for two People. The staff are very friendly.

Food is excellent, very flavourful, the Pad Thai was exceptional. I consider their Pad thai much better than most full service Thai restaurants. Unfortunately, the sadist lady behind the counter makes me think twice sometimes before I work up my courage to go there, wish she could provide better customer service. It really is a shame how she talks down to her customers.

This restaurant is a shadow of what it once was. When ingredients are missing, theyll say nothing and simply serve you a dish lacking core ingredients that were there when you had it last week. Food is bland now. They blame the customers on not being able to handle spice/garlic. Customer service is the rudest thing Ive ever experienced. The woman working the front is the last person who should ever interact with the public.

Worst customer service ever

Horrible service very bad attitude not mama but the daughter, and they do not want to except my cash

Excellent Clean and very kind service. Big portions. Really affordable price Well done

Best Pad Thai in Montreal, period! The owner and I believe Mama s daughter should fire herself! Really bad attitude and to the point that I get very irritated. She should really stay far from customers. It is really a shame because the food is excellent.

The padthai here is truly my favourite, but it s only cash it s a hidden gem even if the lady in front is supeeeer rude

The food is perfectly good! I habve been keeping ordering from here for a whole week (every time when they are open). People here are nice and kind. To some clients: please treat well those who serve you and respect them. No one would be happy if you treat them rudely and disrespectfully. And their coldness towards you was always because of your own bad attitude towards them.

cash only

Seriously, the best PAD THAI in town! My first Pad Thai was at the Le Faubourg building in a restaurant called Bangkok and I also went to a restaurant on Saint-Catherine. The Pad Thai is honestly incredible, Ive never managed to find better at MTL or Brassard... Be careful for the spicy level X = Medium XX= Spicy XXX = mega super Spicy

Pad thai is delicious and very generous amount, its the best Ive tried in Montreal and is the closest to what you buy in Thailand. Every time I order the food is hot and packaged with care, I love that they include fresh lime and peanuts, I highly recommend!!

Food is 5* Owners daughter-in-law attitude is 0*

So nice to come back to an updated revival of my Faubourg face Bangkok. I had the tofu pad Thai, which was done in the same way as I remember. Delicious and nostalgic. Thanks!

A gem of a find in the most unlikely of places! Mama Bangkok is tucked away in the quietest corner of a lonely corridor on the second floor of the Faubourg. Once you successfully locate it, you re in for a treat! Authentic Thai dishes reminiscent of South East Asian street fare, this takeaway restaurant is delectable and well-priced. Mains range from $12-$16 but there are daily specials (with generous portions of steamed rice) for $8.50 to fit every budget and fully satisfy every hungry appetite! The basil and garlic beef is truly authentic and instantly brought me back to the back streets of Chiangmai. Visit and you ll be another long time customer!

Padthai always good. The lady wasnt friendly much. Food

We ate there twice, it was very good! We rediscovered the flavors of Thailand!

When we reached at 430 they had the sign for the shop to be closed , they dont pick up their phone and very rude attitude. Here is the picture of the store hours they posted online. They need to change for the customer to know what time should they be to be served. We came from Ottawa and this is what we received as a very rude way of attending customers.

Good food. Worst customer service ever.

great place, chicken peanut sauce is delicious, pad thai is good too, every now and then a slightly too much fish sauce though

Temporary close indefinitely, only take uber eat order for now.

After 30 or so years of being a client, following them as they moved from kiosk in a food court, to 2 different restaurants, then back to the Faubourg food court and despite the pandemic, I give up. Its the best Thai cooking in town, but I cant get over their lack of interest in providing basic information. Signs say 1) its closed for an unlimited time, while another sign (2) says you can still order through Uber Eats for pickup with a 20 minute delay. The will return clock (sign 3) says 6 PM. I asked for clarification and got told to either pay cash or if no cash, order through the Uber Eats app. I came up with enough cash and asked for a menu because none are posted and was told to look on Uber Eats, and that even if I had cash that I couldnt order because they were only doing Uber Eats orders. They could not even offer a physical menu that I know they have, or try to be of any more help. Please note that the employee spoke perfectly, there was no language barrier. Goodbye Mama Bangkok. I will miss your cooking, but not the anti-business, confusing and rude service. I wish you luck in your exclusive Uber Eats business.

My go-to place for excellent pad thai! I appreciate that I actually get a spicy one when I request it. Their fried tofu is also quite delicious.

I have been a lot of thai food restaurant, or restaurant in general. But this one is the worst. Pay attention, not one of but the worst! The owner of the business doesnt want to look at you at all, and when you order she will say order on the machine! Which makes you feel like you are her dog, worthless and unrespected. Highly recommend to avoid getting involved with this restaurant under any circumstances. I am not a person easily getting upset or mad. But when the place and the owner are disrespecting you and trate you like a trash. They shall not get any respect back as well.

My family and I have been coming here for decades but since theyve moved back to Le Faubourg, things just arent the same. Looks like there are new chefs and the quality and taste are simply not what I remember. Not a bad place for a quick, cheap ish meal when youre around Concordia but dont go there trying to relive a childhood memory because youll be disappointed.

Unfortunately used to be a fan of this place but the poor service just makes me not want to come back. I attended the Shoni food market last year and was super excited to see Mama Bangkok was there as one of the food stalls. I could see they were prepping and walked over to ask when they were going to open (lunch or for dinner). I got a super rude response we will open when we open . I said ok and left. Don t want to support someone who gives me attitude when I was asking a simple question. Even if you don t have an exact time just give a rough approximation would have sufficed.

Just awful!! Don t go. There was a big metal screw at the bottom of my pad Thai Almost hurt my teeth. I went back and got refund, but the owner was super rude and didn t even apologize. The worst experience I ve had in my life. The whole thing was so ridiculous. One star is because I have to give at least a star to post.

Wheelchair accessibility: Non existent Food

Pad thai is always consistent and authentic although quite oily,has not deviated from the original which is credit to the owners. But the female server is the same grouchy,sometimes very rude person despite having seemingly nice,more civil bosses. Vegetarian options: Whatever faves you like ,they may have.

very good food, bad reviews dont get that the attitude is part of the experience

Very authentic food and not expensive Both Pad Thai & fried rice are tasty. One bite and Im in Thailand! Just a reminder, the hot source is veryyyyyy spicy (like Tabasco) Food

the food is good but the service is bad.

Id take a picture of the chicken pad thai but I finished it too quickly

I dont understand the low rating. Im very familiar with ginger chicken, and breaded chicken in honey sauce. The lady who cooked my food was very sweet. Mama Bangkok herself is a delight to see. The ingredients are fresh, cooked perfectly. Everything is on point. Its about 25% cheaper to go in person than ubereats. I have no complaints. If anything, it sux I didnt grow up around ladies like them. To eat their food was eye opening. You get all the flavors from Chinese food. Without the msg, grease, and additives. Its just Thai. Very impressed. Definitely will go back. They earned my patronage. Mind you, I got there around 2pm. So no issues with line ups. Like I said, very sweet ladies. 2 person operation, so when its busy, dont expect miracles. Honestly, Im trying to watch what I eat. Its healthier than I imagined. Very good portion, to price ratio. Like I said, Im very impressed, and Im very humbled by this experience. I cant wait to go back and try other items. Nice job Mama Bangkok!!!! Thank you very much

Not sure if this place has anything to do with the old Bangkok. Unfortunately I only got to experience the old restaurant when they moved to st Catherines street east, in the village. For me it was the best pad thai in the city. Ive been back to mama bangkok to try and get the same taste and quality, but it doesnt come close, unfortunately.....Reason- the sauce is off, its sweet and too saucy. The old one had a lot of character and that hint of fish sauce taste with that wok magic. The old restaurant also made one of the best som toms around.

Overall: You order your meal on tablet on the counter. There s really nice seating down the corridor with lots of nice lighting. Food: I ordered the chicken pad Thai. The portions were quite large. Also the pad Thai was delicious! Definitely more authentic. Wait: They notify you with signs to be patient as there are only 2 workers however I received my meal relatively quickly.

Came here to review after I found out my favorite Thai restaurant had only 3 stars on google. This place has the best pad Thai in the city. Service can be a little slow during a lunch rush but they are trying their best

Im not a big pad thai guy but wow this place is really good!!!

This place is absolute GOAT. A bunch of people complaining about the poor service when it s literally one elder lady who is doing everything so of course there s no service. The prices are also really cheap so you can t really complain. My favs are the pad Thai and mango sticky rice!!

The cashier at this restaurant is very rude, our there ordered 2 menu and one dessert today, when my son went to ask for the third fork, the cashier was very rude and said we only ordered 2 menu So only 2 forks can be used! This kind of service is really bad, I dont recommend this restaurant at all! If you choose to go, please bring enough tableware !

Ive been to Thailand over 4 times so I know my pad Thai. Mama Bangkok serves a decent Pad Thai - nicely balanced between salty, sour and sweet. Sure beats the slop you get at Thai express, yuck. You dont have to interact with anyone - ordering is via kiosk. Will return with no hesitation. Sep 2023: they now have on-rice specials which are basically full meals, starting from $10.

The food was absolutely delicious I dont really understand the negative reviews the lady at the counter was also super friendly with us

Avoid this place. Food is below average. If you order in person it will take 1h or more to get your food. They keep collecting orders from Uber eats and let your order sit at the bottom. There are better options around the area. Food

Finally, spicy = spicy. I had the chicken and eggplant, it was delicious

I got a full stomach for $12. Im happy.

I gave it five stars because the pad thai is, and has been, one of the best in town since this restaurant s first incarnation over a decade ago. What you need to be prepared for is that the girl who runs the service end of things can be a bit unfriendly or just downright rude at times. She may have legit reasons so I don t judge and I ve sort of built it into to the charm of the experience because I know that after I walk away I ll have a delicious and very large pad thai with me. I often save a bit for later. :)

Very rude and harsh atmosphere. No customer service

Best pad thai in Montreal, hands down! :)

The best restaurant if you are a student at Concordia. Super good dishes for $8 that are ready in 2 minutes.

Soggy food and the rudest cashier I ve ever seen.

The best pad Thai in Montreal is found in this place. Theres a wide variety of pad Thai, I strongly suggest the breaded shrimp, its simply delicious and not expensive at all. 100% recommended, its I would just recommend to be careful with their staff which is not very friendly

Best Thai food in town as for Pad Thai and Pad Sew, but the worst customer service yes, i mean the Cashier, daughter of the owner, she ALWAYS show bad manner and behavior toward their clients and im not the only client that experienced the same thing. So if you want best Thai food, its the destination .

Pick up options only for now. Inside the faughbour, Felicia authentic Thai dishes. Good portions too. Strongly recommend!

Great food, reasonable prices! I order every week from this place.

The chicken & egg fried rice here is amazing, almost does justice to authentic street food in Southeast Asia, but the lack of warm or decent service is sadly not. It is understandable that they are not an actual restaurant, but the lady/cashier behind the counter was downright rude to us, especially when we were eager and enthusiastic to order.

Great food but the cook is rude rude rude. We eat here once every 1-2 months. The last time we came, we ordered extra egg with our dish, and clearly there was no extra egg added. Because we eat here so often, we knew right away the cook had made a mistake. When bringing our food back to the cook, she was rude and dismissive. She didnt even come look to see that the extra egg was missing. The girl at the cash was nice but couldnt do anything. Its not even about the money, the extra egg is only a couple dollars. The cook was just so rude and didnt even come to look at our dish. To be honest well probably keep eating here because the food is so good, but this experience makes me want to stop tipping. :(

Ive been going here nearly weekly for the past year. Never had any issues with the service or the food. The menu is behind, you write your order on a piece of paper and hand it to the cashier. The instructions are very clear. You really cant go wrong if you follow the instructions. Im very surprised by the reviews complaining about the service. Its a take out counter; what services are people expecting? The extra spicy pad thai is to die for. But dont ask for spicy if you cant handle spicy food. They even warn you that their spicy is very spicy. Anyway, if you love affordable and authentic Thai food, this is the place to try! And if spicy food is your thing, ask for extra spicy and youre in for a treat.

Real pad thai, delicious.

Fire duck curry 10/10

This place is AMAZING!!! It was recommended to me by a coworker and a little tricky to find, but once I found it the service was prompt and the food so good. The portion was quite large, especially for the price!

The food is not bad, I used to like coming here back when I was in University, but the staff working here are super rude. I ll take my money elsewhere.

Food quality was average. Extremely rude and arrogant cashier and like owed her a living. Will not visit again and strongly recommend NOT to !

Average food, with poor service.

worst manner Ive ever seen in Montreal

Good food

The service is very rude, food is good

Treat you just like dog, when you are ready to order, she will stop you and say GO BACK! GO BACK! YOU! GO BACK Food expensive as well. Waiting long long time!

The cashier was very rude. This is a restaurant I don t recommend. I read reviews before and said that the clerk in this store is very rude. I didn t expect it to be the rudest cashier I have ever seen in my more than ten years in Canada. If you don t want to be angry, please don t go there. Eat his food. The cashier is very rude. I dont recommend a restaurant. I read the reviews and said that the clerk in this restaurant is very rude. I didnt expect it to be the rudeest cashier I have seen since I came to Canada for more than ten years. If you dont want to be angry, please dont go. eat his food.

Food is good i love it, but the cashier..somehow she is unhappy and rude.. makes me uncomfortable. Hopefully she will change her manner and greet customers properly.

Worst customer service ever. Extremely rude.

The worst service at MTL, the cashier is rude and wont answer your questions. I dont ask a perfect service, but at least we can get a normal service here.

Food is alright, pad thai is pretty good here. Issue as many have stated already, the cashier lady have 0 manners and is rude to customers. Too bad an otherwise decent restaurant can be ruined by one subpar human being.

Really solid pad thai, would say it s above average for the city. Gets five stars for the good service and proper takeout experience. Probably my preferred choice for Thai in the downtown area 2nd edit: I dont love the new touchscreen ordering system but it doesnt materially worsen the experience. Also for those who are (unfairly, imo) unhappy with the cashiers service/attitude, the machine further limits your interaction with them... everyone stop giving this place 1 star! Edit: checked back in on the reviews for this place and wow lol what are all these complaints about the service. You write your order on a slip of paper and hand it to the cashier what can go wrong. The service is fine!

Very good food overall. Very good quality/price. We recommand !!

Great food at a great price. You have the option of doing Uber eats, or ordering on a computer screen at the restaurant for a quicker service through debit or credit payment. The owner knows I m a usual, so she leaves cookies with my order. Glad to feel appreciated when I get my usual meals.

The receipt women is so so rude. Without your mamas mango and our internet platform. Your restaurant is piece of nothing. Hope you realize and fire this rude ugly reception woman. Let people wait and tell me no more what I want. I think your restaurant must dont know how to run a business and I know you short time is going to close. Just open and with food shortage??? I just want to say that without the recommendation of Xiaohongshu, your house is just a bunch of mangoes. I ll make it myself in the future, so why don t I go to more trouble? Just buy it from your mother, and follow Adi s example of making coconut limited edition! Send you a cool song!

The cashier lady is extremely rude! Her behavior is unacceptable! Never come here again!

Best Pad Thai in Montreal hands down! Its on point, everytime. I havent experienced any quality issues with the customer service either.

Very disappointing with the chicken wings if u like the frozen taste u may order taste not great room for improvement! Ice thai tea is good! Tom Yum shrimps is fresh but soup taste can be better!

Excellent padthai, extra authentic flavors. Been there a few time and was never disappointed about the quality of the dishes, but was disappointed about the service and the attitude of the cashier every time. Sarcastic, lack of empathy and basic humanism. The experience with the cashier makes my stomach flip in spite of the good food. Overall, not sure if I can t qualify that as a great dining experience what a shame

Tried to order for pickup but was told you have to come in person. Which means waiting 15 mins for my food but when I get there they have a separate line for food pickup so it is possible to order in advance. Then when I tried to order the lady made me use a computer even though shes standing in front of me doing nothing. The computer is realllyyy slowwww and takes about a min per item so 5 items add an extra 5 mins to your order. Finally the place is located in the faubourg which is one of the dirtiest dumps downtown I mean the place is really depressing so I guess the rent is cheap but theres a reason this place keeps going out of business and thats because they just dont care. Go eat somewhere else -this place is no longer relevant...

The food was ok, but I don t understand why the Asian cashier woman is rude to other Asian. She smiled and did a nice greeting to the white man in front of me, and next second being extremely unfriendly to me. Disappointed

I ordered their mango coconut sticky rice. It was very good! Edit: came here again for pad Thai. It was so good! The taste blew my mind.

I never thought it was possible for restaurant service to be so disgusting.

Mango sticky rice is affordable and a big bowl, really delicious

Knowing the place since 2003 when I arrived in montreal, Have to say without a doubt, this is the best Thai restaurant in montreal. Mama still cooks in the kitchen and you see how efficient she is, the food is so authentic and melts in your mouth. Just went back this week since their reopening, and having read so many reviews about the bad customer service, I could understand why. They have way too many orders to handle with 2 cooks in the kitchen and 1 person packing and receiving the order. Probably need one more person to help with order, this will resolve the customer service issue. The casher at front who packs the order seems to be the daughter of the owners and she kept saying you need to wait 10-15 minutes no matter what you ask. She indeed turned away at least 2-3 customers who wanted to ask her for something. They now have an option to place orders electronically and pay by card which is convenient. The only thing is that this electronic method of placing order does not give you an option to select how spicy you want your dish. And the fact that theres more than 100 options in the menu, this electronic option does not seem to display them all. Overall the food is still amazing as it used to be, but lacking service and speed comes from lacking labor. Hope they can find someone to help them out to improve their customer service.

1 star for the self service ordering system on windows 95 which is complete garbage. Lady managing the counter looks like she doesnt wanna be there at all. Food review to follow...

Really delicious Thai food

The reception woman is super super rude. It seems like that I owe her a lot of money . Never go back agains.

I thought it was really good - the pad Thai is delicious, very authentic. You can add extra veggies for 2.50$ here like I have and they re generous with the portions. 1 noodle dish can feed 2 people. The screen is a bit finicky to use, you have to scroll down to order some of the things that s the only improvement I d say. It is takeout only by the way - but there are spots to sit nearby

Very tasty food and good experience. The biggest negative point I see from many is the allegedly unpleasant contact with the cashier. I ordered at one of two displays without any contact and it went smoothly - afterwards I spoke briefly with the cashier who was very nice.

Best pad thai in Montreal by far. I hope they stay here for a long time.

Fast meal

Excellent food! Generous quantity!

Not so bad. Will we go back, unfortunately not. Not very good value for money. Dishes quite expensive for the quality and taste. Its not so disgusting that we wont eat what we bought, but not fabulous enough to go back. What a shame :(

Honestly the food is very average and there are much better options in Montreal. I got delivered via uber eats so I cant talk about the service. I got a pad sew with beef, a green carry with rice, imperial rolls and a tom yum soup. I couldnt eat the soup because its tasted bad, however the rest was ok 2,5/5. If youre craving Thai food I do not recommend it.

I used to go there a long time ago and it was really good. Recently I went back ans i was rather dissappointed... they are quite generous in the portion compared to any place i had been. But the pad thai is tooo salty to be edible... I wish they can cut down on either the salt or the fish sauce which my be the cause.

The best rice around Montreal, everything fresh and delicious

Hands down the best padthaï in town, highly recommend.

Good food, price is greedy for this kind of place. Be aware of the famous rude and unmotivated cashier. My order was a chicken curry and it was a ridiculously small portion with rice as an extra. Think it twice before you go there. Also not to forgot to mention, the waiting line is tremendously slow, it took 20 minutes with only 3-4 people ahead of me

The spicy chicken pad thai is so good. I recommend.

Authentic Pad Thai

I have been a long time customer for years! And this is the first time I was unsatisfied with the food. I should have known when the Pad Thai tasted off. A few minutes into eating , my stomach started to feel weird and I ended up throwing up everything I ate. I contacted Ubereats and the restaurant . The line was busy so I will try reaching out to them tomorrow about this issue. I am really disappointed.

rude staff. I asked for napkins one of the staff (old Chinese Lady) told me to go and use toilet paper in the toilet . What kind of service is this?

Vegetarian options: There are vegetarian options Wheelchair accessibility: The whole building is not very accessible but there is a small service elevator Food : 5/5 |

Very good authentic Thai food!!!

Rudest staffs ever, gives glares when you have been waiting for an hour for your food!! DO NOT WORDER FROM HERE I m extremely speechless by their attitude

Food is ok, expensive. 16$ for a single person pad thai. When you order its self serve and they dont talk to you. Then since im not hungry I order a plate to share. So I ask for 2 forks instead of 1, and she says its extra $ for an extra fork. And this was after I already ordered. What the heck? Im never returning again. I dont care how good food is, if youre so cheap to charge an extra fork fee, im not coming back. I understand charging if you didnt buy food because university is nearby and kids ask, but im a customer. Its a plastic fork. Ridiculous.

Be : if you want your day or your evening ruined by one single rude ugly female server ( sadly, she is the only one who works at front) , come to this pathetic food court. All you will get is her unfriendly, more like rude attitude, unreasonable answers about your food , let alone dangerous food packages, plz check my pics down below, be careful ! You may hurt yourself by opening it, and the restaurant cares nothing at all! Worst restaurant that I ve been in the whole country !

I regret to pay them tips. The worst is that the cashier woman there showed me attitude. The food is overpriced and under-average. Nothing deserves your money!

Very rude cashier!! Whats the problem with ppl these days!

Great place for Thai food. Ive been coming to this place for atleast twenty years (at their different locations) and its always been consistent and on point. Regarding the service, the cashier (who is the daughter of the owner mama who does the cooking in the back) has always been nice and pleasant to me. I have seen her give attitude but that only happens when people were rude to her. Point is, you come here for the good food and leave your demanding or entitled behavior elsewhere.

Food was good but terrible service. The owner was very rude when i asked questions about the dish. I was a regular before but lady owner was becoming ruder every time i dropped by to order as if i was begging for food. I don t reccomend .

Pas thaï is fantastic. Big portion too. We ll recommended.

Excellent.

I must say myself, I ordered from there and was not impressed at all, the first thing I noticed was their prices were high and by the time I got home my food was already cold, to make matters worse they put the food in this aluminum container put some cover on it and to my surprise, they staple the edges, when I tried opening the container that was stapled, it did not open very easy, it ripped apart and one of the staples practically almost fell into my food, lucky for me, I noticed it, I avoided a dangerous problem. One thing is for sure I will not go back there and I would not recommend this place.

the mom is the same mom from Cuisine Bangkok and Restaurant Bangkok (including a sit-down restaurant in the village). shes been making the best pad thai chef in Montreal for over 2 decades, so im soooooo happy to indulge in her pad thai when I saw it reopened under new name. i got the tofu pad thai with fried egg.

Best Thai food in town. If you like spicy food, this is one of the few places that can make you sweat. Dont listen to any reviews where the complaint is that the food is too spicy. Theyre people who thinks they can handle spice because theyve been eating sugary thai express phad thai. These are the same owners who used to run Cuisine Bangkok in the faubourg food court. I used to eat there all the time as student and Im so glad theyre back. If you cant handle real spicy food, make sure to ask them to make it very mild for you and youll have a great meal. Look for it on the 2nd floor of the faubourg by taking the stairs up and not the escalator.

They are back in the same building but just different area and brand name as Mama Bangkok ( before is Cuisine Bangkok). I have been their customer for a very long time, and my meal last night still have exactly super delicious taste as my first time try 8 years ago. Their signature dish is Pad Thai , i love the tofu version and add some extra chicken. For appetizer, the breaded squid is also super yummy. Be warned the spicy level is no joke, they have 5 degree of spicy level range from 1x to 5x. If you are not able to tolerate high level of spicy, I suggest you take 1 or 2x only. Side note: the cashier lady is just a cool lady, she doesn t smile often, but it doesn t means she is not nice. She is always supper nice to me all the times.

Never disappointing! Authentic Thai in town!

I have been a client and supporter of when they were Bangkok Cuisine, when I heard that they re opened, i was excited to give them a try once more since the last time. I ordered two different plates and they were both a flop. Very dissapointing. The the garlic pepper shrimps were soggy. The shrimps were uncleaned of its junk. The taste of both meals were flavorless. The Pad Thai was also an epic fail. I was very displeased to say the least. I have given this restaurant many tries to save their once good quality rating but to No avail. I will not and cannot recommend this restaurant to anyone. I will not go back, it was a waste of my money. I would rather cook and eat home

Ordered signature pad thai, beef red curry, chicken green curry, breaded squids and shrimp tom yum soup! Everything was good and price as well! We wanted to try the spicy chicken wings and papaya salad but they were sold out.

Price might be higher than other places. However, it was understandable because the portion was huge. I ordered two pad thai: one mild spicy and the other one medium spicy. To be honest mild spicy did not have any flavour but medium spicy was too spicy for me. Beside that, the only thing I would ask them to improve is the takeout container. Yes you can see what s inside with transparent lid, but they staple it

I m very happy to discover this place, fairly good Thai food and lovely Thai family. Recommend their garlic & pepper beef and eggplant with basil.

I had the Pad Thai. I thought it was pretty good, so i dont understand some of these 1 star reviews. Sure, Im not an expert on Pad Thais, but I do understand the difference between good and bad food. Yes, the price is a bit high. But i blame Uber, DoorDash and other delivery services which are forcing the prices up. And the lady behind the cash could smile more and be more pleasent, but she was definitely not rude. Also had the spring rolls...so yummy. Will definitely go back. PS, please stop stapling the cover to the aluminum container. It is completely unnecessary and makes it a pain to take the cover off.

I LOVE this place. First discovered cuisine bangkok back in my college days YEARS ago. Still the best pad thaï in MTL. Highly recommended! 1x-5x level of spicy, 5x being the highest. They dont F around either so if you do take 5x, be warned - it is spicy AF. Probably 5 sliced thai chillis in the dish. I am so happy theyre back in their OG location.

I went to this restaurant at 13h15 on a Friday with no other customer in sight. I wrote my order on a paper as requested and I slip it under plexiglas to the cashier. Then, she accuses me of throwing the paper at her and then proceeds to yell at me. So based on this interaction alone, I do not recommend this restaurant. Sadly, I did not get to try the food. I was really looking forward to trying a new local restaurant.

Not much customer service. No greeting let people cut the line and not say anything. Cashier slow and incompetent. It s not very hard to take orders and tell people we don t accept debit or credit card. Even if it clearly posted that you do accept these forms of payment. Service with smile always goes a long way. And the fact that you decide to accept cash when you feel like it. Worth a investigation with revenue Quebec .

Wow! I don t expect a smile but man the cashier was unpleasant and rude at the best when I asked for clarifications of some items on the menu. Take your money elsewhere.

Good portion, fresh product. Service in French even if in the city center :)).

It took me back to my Concordia days! I missed it so much. I m glad they are back. The chicken pad Thai was spicy just the way I like it! The taste is the same as before. Worth the drive!

I came to eat here with very high expectations, as we were expected to wait 40 minutes to get the order. The cashiers and staff were not very welcoming, which is understandable since they were pretty busy but a little kindness would come a long way for customer service:) But now I will give some impressions of the food that I ordered: Fried rice with Beef: NEVER ORDER THIS! The reason is that with fried rice, leftover rice should be used. But the RICE they used was OUTDATED, since I left some leftover to eat for breakfast the next day and was shocked to find out that it had became STRINGY. This means that the leftover rice used had developed a BACTERIA that had slightly fermented the rice. THIS IS A HEALTH HAZARD AS IT COULD CAUSE FOOD POISONING, as overnight leftover rice would still be edible the next day... The flavor was okay, and the beef was also quite dry. Chicken pad Thai: The portion is quite large, but was served with a lemon instead of a lime, which is non-traditional. The flavor was a nice balance between sweet, sour, salty and probably the best from some other Thai restaurants in Montreal. The chicken was quite dry and mushy, maybe due to using precooked chicken or not cooking the chicken properly for tenderness. Squid with salt and pepper: Flavor is quite nice, as there is a hint of smokiness from the Wok Hei and a nice saltiness and umami flavor from the salt and squid. It was also stir fried with cabbage, broccoli and carrot which was nice when soak in the sauce in the dish. The squid is frozen, which is expected since fresh squid access is hard here in Montreal. Duck with Thai curry sauce with pineapple: This dish is also quite nice, as there is good body to the dish as they use coconut milk and sweetness from the pineapple. Although, for a price dish a little more duck would be appreciated, as it was mostly filled with bell pepper and pineapple. But in conclusion, even though other than the rice dish every other dish was pretty good. I wont be ordering from this place since I am concerned about the quality of the ingredients, which is a shame as the flavors are pretty good. By no means Im trying to hurt the business, but I wish they would be able to read my comment and improve on their food quality.

I definitely recommand this place if you have a craving for thai food. They have a lot of choices! I ve tried the thai milk tea and the thai coffee. It s good but not wow, but it s not that expensive if you want a drink with your meal. The pad thai is good! If you like it spicy tell them in advance. The deep fried tofu with peanut sauce is so good and crispy! It s a really nice appetizer to share. The green curry with chicken is good. Chicken with lots of vegetables. If you don t like bamboo, tell them when you order or try the yellow curry. You have to order a bowl of rice since it s not included but the portion is huge! The serving portion is great you won t be hungry after trying out this place. I really want to try their mango sticky rice but it s always sold out. Also, try to be there at the opening since there is a lot of people and the wait can be long. Enjoy!

Portions are great, location is cute and you can see the whole kitchen. The food itself, however, was not good in my opinion. We got a Pad Thai, crispy noodles and shrimp curry. They did not taste bad but they were all quite bland and nothing special or that I would want to ever buy again. The curry was more watery than soup and not very tasty, the Pad Thai was bland and the crispy noodles were average. The noodles themselves were good and as a whole it tasted just ok, nothing memorable. The rice was hard and not properly cooked. Customer service is quite cold.

The pad thai I did enjoy but the cashier ruined the entire experience. Honestly have never met someone who is so rude to customers.

Fully recommended for Thai food best in Montreal. Prices are good and the food is excellent.

Best Pad Thai in Montreal. I thought it was closed for good, so happy to see it alive. Same flavors as it was 10 years ago. Whoever is complaining about the customer service, can go away and eat a tasteless fake Thai elsewhere. I prefer my food tasty and the customer service harsh. Its a take-out place for gods sake, who are these entitled people demanding to be treated like royalty? Go have a nice day away from a real place like this.

The attitude of the staff is unbelievably bad! food was mediocre. I really wanna support them but find it really hard.

Generous portion.

Infuriating. Weird hours, awful cashier, cash only. Unfair of me to review a place Ive never actually been able to order a meal from, but there it is: between opening too late for lunch, being flat closed, being too busy for the time I had, being open but ignoring me waiting to order, being open and ready to take an order but not taking plastic... Ive tried five times and failed each. forget it. Doesnt matter how good the good is if you cant get it.

If you can handle the spiciness, ask the kitchen for spicy food then you will have super authentic Thai flavour. Generous portion. My favorite so far is Breaded Fish Pad Thai, chicken fried rice (their fried rice, wow, and Bbq duck red curry. The Mango sticky rice for dessert just bring me back to Asian where I have this dish all the time before, amazing. Thai ice tea is nice, too but hard to have it sometimes since they sold out fast. The quality is in the food, please keep in mind for that and you should not expect anything fancier for the service.

Third time attempting to eat here since reopening. I specifically complained about last week when I came at 7 and they were closed, but meant to be open. She said it was a fault of the ventilation, fair enough. I still feel they could have made an effort to alert people, I traveled 30 minutes. Characteristically rude, dont really care about that. Food was good, just what I hoped for.

Extremely rude cashier but very good pad thai although the chicken is a little too dry

The food tastes great, portions are good; only thing they honestly need to work on is their customer service. As much as I want to purchase food from here, dealing with the staff is what stops me from going back often. If you enjoy tasty food with great portions AND dealing with rude, aloof, and disinterested staff. This is definitely the place for you.

The food is decent but the customer service is terrible. They asked me to pay when I asked for a glass of tap water.....

Delicious and fresh. Excellent value

Terrible customer service! The line up is always messy and the cashier just took the order of anyone without caring who comes first. And because of that, the customers keep cutting the line :) Then the next time, I decided to make the order by doordash to pick up. I made a call to add the dishes that they dont have in the online menu and the lady just hung up in middle when I didnt finish my questions. Then when I made the second call, she refused to let me add the dishes with the very rude tone even though I had already paid for the doordash order. She accused me not to understand how their restaurant works, which is not my responsibility. Well, it was frustrating. Its very inconvenient for me because its hard to find the parking spot in the area but the restaurant forced me to wait half hour for something they dont put in the online menu.

Delicious

Great food! The squid pad thai taste wonderful, a large enough portion for a lunch. The amount of squid rings has exceeded my initial expectations, and they are crispy on the outside, chewy on the inside, just as I would like them. The price is not very expensive comparing to the portion, a great choice for diner or just to grab something to eat at work.

5/5 for their tofu pad Thai. I got medium spicy- the lady at the counter warns you that it is very spicy but I would say the spicy level is no hotter than a regular Korean instant noodle.

Flavors of Thailand in Montreal. Really good and we got a good amount of food!

Very tasty

The food was ok, but the service was AWFUL. Won t come again.

Good thai food and portion. Theyve been around for years (changed locations a few times) and still my favorite go to for thai food

Best Thai food in Montréal. Stir fry dishes are very delicious with their spicy sauce. Missed them when they moved out and now back since March, 2021. May be dur to the pandemic, the prices seems went up a bit. For 2 of us, we had spent $34 for a lunch with 1 iced coffee, at this food court environment. Anyhow, it is worth because of the taste of the food.

Convenient casual Thai place near a small seating area. Cashier is a bit off-putting but the taste and price are not too bad.

Very good pad thai ! And I didnt wait long to get my order at 1pm on a weekday. Thank you!

Amazing food, but the cashier is really rude...

Dont waste your time and money, bad service with the cashier.

What s better than a good medium spicy pad Thai @ Bangkok (Mama Bangkok) in Faubourg?! The service is a bit slow, I suppose they have a lot of take out orders or something? Because I was the only person there and I waited almost 30 minutes (4 pad Thai). Also, I find that the taste is inconsistent. My first time back there was much better than my last visit, I guess it depends who cooks it? Its not exactly the same as the good old Bangkok, but still my top for pad Thai!

For those who used to eat this stuff a lot 20+yrs ago..it is the same folks here running the show!

Portion is big. Taste is so so. But the service is sooo bad. The cashier had such a big attitude. Try to discourage us from ordering because there were too many orders and yelled at us when we asked questions. If they don t want us to question maybe make the menus more clear

Ill agree with others that the service is a little curt but the food was great.

Very good food. Pad Thai was exceptional. Ask for spicy if you can handle it, and its yummy, authentic Thai food. However, be prepared to deal with some attitude from the shop owner so it wont come as a shock.

Best thai food in Montreal, sweet people there