Humpty's Big Plate Diner - Moose Jaw in Moose Jaw
1702 Main St N, Moose Jaw, SK S6H 6M3, Canada
About
Humptys Big Plate Diner introduces you to fresh, never frozen burgers, hand battered cod and other made to order fresh breakfast menu. We always strive for fresh ingredients, made from scratch homestyle dishes to serve the quality food to all families. We always move forward with innovation and commitment to community and charitable causes. Humptys value our family restaurants roots and our senior customers. We offer Humptys Emerald card program for seniors. All cardholders receive 10% off the menu (except alcohol). Tuesdays, we offer 20% off all menu items. We also offer kids friendly menus as well as some entertainment for them while dining at our restaurants such as coloring sheets.
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Last week, I visited the Humpty’s location in Moose Jaw around 7:05 AM. Once again, I encountered the same issue as during my previous visit in the summer: no one was present at the front to assist customers. The kitchen staff member informed me, as they did last time, that there was no front staff available. I have already raised this issue with Humpty’s head office, questioning how a franchise is being operated like this, where basic customer service is repeatedly neglected. It’s disappointing that such an issue persists. My wife has friends who work at Humpty’s parent company, and I am seriously considering escalating this matter. If the same thing happens during my next visit, I will document the experience with photos and videos and post it publicly on Twitter and LinkedIn, tagging senior management. A franchise should be run by someone who can effectively manage the staff and provide the level of service customers deserve. I will be passing through Moose Jaw again next month on my way to Calgary, and I hope this issue will not repeat itself. Otherwise, I will call for serious action to revoke this franchise and award it to someone who values customer satisfaction. Thank you.
Ordered hot chocolate, which is made from walmart great value, and charging 3.50. Was supposed to be serviced with no whipped cream ,but came out with no whipped cream. The booth was all riped and the foam back was showing on both sides and the seat was all cracked. I think management needs to invest in a renovation to justify the menu costs. Such a disappointment.
Nice and clean place with spectacular service. Had the Liver & Onions and it was amazing…although you could always, always add more gravy. ;)
My family and I enjoyed a wonderful breakfast on our quick trip to Moose Jaw from the lake. It was your typical breakfast fare, but cooked very well to everyone's liking and very tasty. They even passed my sister's test/request for her bacon to be "really, really, really, really, crispy," which is marvelous, haha! The restaurant is well loved and needs a bit of an upgrade, but it was very clean, and our hostess and the the server were charming young ladies who took very good care of us!
We arrived at the tail of lunch rush and both front of house staff were working their buts off. The kitchen was hard pressed to keep up even after the rush. The meals were good and they were very tasty. The coffee is pretty decent. The room itself was ‘romantically dim’ as opposed to diner bright.
Well, my coke was delicious... The food looked so good, but was so disappointing. I asked for my steak medium rare and it came over cooked; I couldn't eat it. The corn was cold and had no flavor (no butter etc.) The curly fries were yummy, the price was very expensive for what it was but the restaurant was conveniently located right beside our hotel. One suggestion of you eat here: don't order ANYTHING with gravy or mashed potatoes, unless you like watery, blan flavors (my mother got this) we were four people and this cost $145.00 ‐ not worth eating here.
Had a delicious veggie scramble with yummy pancakes.😋 Good serving portions, the veggie scramble was enough for two. Our waitress was friendly but she could've used help as she was the only one and it started to get busy after we arrived. A good place to enjoy breakfast with the family.
It was good. Not great. The food was hot and the sizes good. Not so fond of the pizza perogies and the Salisbury steak was a little over cooked and dry. Waitress was friendly and we didn't wait long for our food which was nice!
Have not been here in years as the last owners did not uphold the Humpty breakfast ... so nice to go back and see the goodness come from new owners
Poor lighting and the place was looking extremely run down. The upholstery in booths was worn and torn
The food was exactly what you expected. The service was a little slow because there was only one person serving.
It was ok
Breakfast was overcooked. The upholstery was torn and dirty. Service was great. Seating was shabby and dirty. Worst I have been to in a very long time
It doesnt have avocado!!!!!!bad, bad.
Great service . Good food. Will definitely go here again.
Steak & eggs were great. I Would have given a better rating if they had given me more mushrooms. Serving was 7 slices. I paid over 4.00 For them. Thats like 50 cents a slice.
Was a very nice restaurant in the past
We stopped in for a late breakfast. When our food arrived it was cold. My husbands eggs were barely cooked. When the waitress asked how are food was I told her it was cold. Wondered why she said I will go check. Never came back. When we left she asked if we were warmer now. She turned up the heat in the building. It was May. Wrm outside. She did give us a 10% discount. Probably wont stop there again.
It is one of th best places to have breakfast at any time of the day. Service Vegetarian options: They are willing to substitute most times without any extra cost
Food was not bad but was too unfair I paid for a sandwich instead my plate was overflowing with a bunch of fries and a little sandwich coffee was serve hot and fresh yet you i dont have any options for non dairy creamers or other flavored creamers
Fast service but food is not to a high enough standard. Severely disappointed with the pancakes especially. Would not recommend.
Absolute directions food on wonderful staff
Only ok. Server was great. Food was only ok. Waited over an hour for food even tho there was only 4 tables.
OUT OF FOOD? SERIOUSLY? We went to Humptys and there were five tables to be cleaned. The service was so bad we left. We came back an hour later because other restaurants were closed. We could only have burgers or eggs, because Humptys completely ran out of food on Jan 1st, 2023. It would have been nice to have other choices than just a couple.
Great food with a very reasonable price! Impressive
Always a delicious breakfast and the service is topnotch
I would definitely eat there again. Great breakfast and dinner.
Best scramblers of any breakfast place.
Was way to hot inside
Food was good.. the service from Annette.. yikes.. no proper greeting upon entering, no smile or plesent facial expression.. not plesent body language.. once ordering waitress was rude.. asking what do you want. Child ordered whipped cream extra for a topping.. missed it and when asked no reply just walked away and got it.. Never came back to check on how our meal was til everyone was pretty much done eating.. resturanut wasnt even busy. When asked for a refill for drinks said nothing and just grabbed the cups from the table.. didnt offer any take out containers for child dish.. had to go and get that ourself.. hope other staff are a lot more people friendly..
Cosy place to have a comfy breakfast, food is good and staff is friendly.
Waitress didnt seem to happy!
amazing steak sandwich great service
Enjoyed every time I have been there.
Ordered from skip. Came with hardly any potatoes. Bangers were burnt so bad couldnt eat them. They sent pancakes with no syrup. The toast wasn t toasted. Very disappointing.
I will never go near this place again after what I heard on Facebook. Boycott humptys
Great service and good food.
Our server was so good. We enjoyed our meal together as a family. We like to go out for Sunday brunch, and Humptys has something for everyone.
Very great experience. I took my mother for mothers day brunch. The staff was kind and helpful and always seemed to want to help but never over crowded. The food was also great and super filling! It was a wonderful place to stop and my mother and I will definitely be stopping by again :) thank you for the wonderful service.
I ordered fish and fries and requested pan fried. They scrapped the batter off to pan fry. I got a plate of fries and a spoon full of fish for $23. Very disappointed with the meal!
Nice quiet atmosphere, very clean. Coffe is a tad bitter thats the only thing i didnt care for.
Great waitress. Thank you.
Our waitress was great, perfectly attentive and friendly.
good food and service
It was a big disappointment for me! It felt dirty and I wanted to leave! The staff was very kind! I ordered the turkey, big mistake!! Yuck! It was dry and covered with beef gravy! Potato s had a hard skin on them! Omg I only ate a few bits and left the rest!
Good place for a quick breakfast
Dietary restrictions: They didnt have gluten free meals despite it being advertised on there website Food
The girls tried, but it seems as though the place is falling apart.
Food was good but overpriced. Service was snail paced while few people in the restaurant.
As always, the breakfast menu has something for everyone.
Wow! Food was just amazing. Service was excellent.
Great food, staff and dining room! A pleasant surprise! You will be impressed!
Havent been to Humptys for a few years. Serving staff were efficient and friendly but the greeting hostess was slow and tentative. I presume she was new?
Our waitress was great, no issues there. I was relatively close to the kitchen and overheard the waitress repeatedly going back and telling the cooks to correct how they were cooking food. Our food sucked. The holindaise sauce was disgusting, the coffee was very weak and the chocolate milk was very watered down. For the price we pay we wont be back. Not because of the service from the waitresses, but because of their food.
Waitress was amazing! Not to mention she was working all by herself. Food came out super fast and was delicious will definitely return
Went to have brunch with family (2adults 1child) few tables came in after us t he y got their food before us waitress said 2 more min which it wasn t waited almost another 10 husbands sausages were disgusting left a bad taste, kids hamburger was gross no flavour and when we asked not to be sat around others she crammed us in the corner booth surrounded by people with many other tables open. Over all horrible experience waitress wasn t at fault for the food but we could hear her trying to make sure the cooks got the orders right. Restaurant has definitely went down the drain
Thank you Really good food Food
Good breakfast all day
our server was borderline rude. Didn t have proper service. would not recommend
Good place to go with kids. Decent food for good price. Cant beat the value.
Always a good time at Moose Jaw Humptys. One of the calmest, best places to enjoy a meal and conversation.
Always a pleasure, with polite staff, great food, and clean.
Good food!
Good service
Waitress was ok but not great.
Very good breakfast and fast service
The staff were friendly and the food was very tasty. I loved the cheesecake dessert.
Waitress was friendly and the food was excellent.
Asked for a clubhouse sandwich to go with raw vegetables on the side. I received 3 small carrot sticks and 2 small pieces of celery in the same single sandwich container. The amount of vegetables is pitiful compared to a side of frys. As well being shoved into a small container made the bread soggy as well. Restaurant seems fine, just lower quality then I expected and cheap return of purchase.
The food was good and the service was great.
Waited over an hour for breakfast. Food was cold and tasted bad. Hollandaise sauce was water. Did not leave me inspired #humptyhadagreatfall
Good food, staff friendly
The make a mean omlet. Had a spinach and mushrooms omlet and it was amazing.
Humpys was a good option for supper tonight, service was stretched thin, as is the case often on long weekends. Food was slow to come but tasty, and was served with a smile. Will return.....
Nice restaurant service was very good. The food was above average and very timely. I would not hesitate in recommending this eatery.
Loved it, waitress was very nice, great service
This is one of the worst breakfast places in town. I paid almost $16 for 2 eggs, broken and under-cooked, 2 small sausage links and 2 small perogies. I had coffee and toast too. The breakfast special only included 1 sausage link about the size of my pinkie finger. They charged me $3 for the second link. They called their sausages bangers. I remember when their bangers were full sized. I will never eat there again. I spoke with their manager who told me, we dont set the prices, we just work there. Go to Carols, Prairie Oasis or Verobas if you can get a seat.
Great food
Very good service and meals were break
My server did come ask me for what I wanted to drink for close to 10 minutes after being seated. Then only brought half my drink order. Coffee/water. Once food came she dropped my plate on the table and walked away. Didnt return to ask how my breakfast was. After placing my empty coffee cup at the tables edge and 6-10 walk byes she finally brought me another coffee. Was fi ally able to ask again for the water and peanut butter. Finally stood at the till for 5 minutes waiting for her to let me pay or even give me the bill. I was very unsatisfied with her service. She looked just miserable the entire time. I know we all have things in life that bring us down, but leave it at the door. Ill go to Smittys from now on if I go for breakfast
Mediocre food, good service, emergency lighting making awful noises. Sounded like electrical arcing and was told electricians would be there in 3 days.
For a consistent and surefire breakfast, cant go wrong. Only issue I had was that it was very loud.
Breakfast for 4. Big portions. Perogies as a starch option is brilliant Food
Super delicious food, very friendly staff!
The food is ok service is good though
Cheese omelette had zero cheese, toast was cold, did not enjoy the breakfast experience. Zero heat
Friendly staff, quick service & great food.
Did everything in their possibilities to make you feel comfortable and appreciated in this difficult COVID-19 time.
Food was excellent service was awesome as well
Great food and great service! Excellent at ensuring COVID restrictions are followed. Keep up the good work!!
Good service good food and a fair price
Had the corned beef melt, quiet night so not very busy. Service was good.
Good eats
We had 2 very good meals, lots to eat and the waitress was fantastic very sociable and very attentive
Good food. Good service
Food is ok, service was good, gluten free option were blah
Excellent food, loved the COVID19 precautions and how they spread out the restaurant guests. This location had road construction right in front of their parking lot today but I am really glad we made the extra effort to enjoy this gem.
Enjoyed the food
Service was fast and courteous and the food was good.
Big portions, good service, convenient
An enjoyable meal. Service was very good.
Very neat and clean.
Food was awesome they have a good chef here
Great Servers But When it takes like 45 minutes and get it wrong... Not wroth the cost Never Again
The service was great and the pancakes were hot and delicious, coffee service was very good.
Loved it
Great service with gluten free options. Waitress was very nice and the restaurant had a warm feeling to it. Would recommend if you want to try local rather than food chains.
Good hashbrowns.
Super good food,a little tardy, super Customer service!
Good food. A good breakfast special for under $8. Staff was very friendly and pleasant.
Tasty and plenty. Good value.
Waitress was pleasant, food was good.
Stopped on our way home from Regina. Our meal was very good. It was busy when we were there but we were served in a reasonable time.
Great service and the food was too,as always. Thanks!!
I go here at least once a month with one of my co-workers for breakfast I have never been disappointed. They have large portions and free refills on coffee!
The food was good as it always is at Humptys however it came us cold and the restaurant ran out of diced potatoes, my whole reason for going there.
The purple hair server has very poor customer service skills! She was not at all friendly, borderline rude & never smiled, not even once. Her only facial expression would be described by most people as b**ch face This obviously isnt the first time weve had this server... Had 2 issues with the food on Jan. 26, 2020 No apology but only a poorly worded, unfriendly statement to explain the problems. Note to management: we ordered pan scramblers and we received the food only to realize that the fried diced hash browns had been substituted with (not cooked enough) soggy deep fried fritters. It was NOT good!!! If you switch out an ingredient in a menu item, the customer should be notified of this at the time of ordering so that wed have a chance to change our order... This review only reflects this one particular visit. The food is usually very good in the majority of the past times visited with very few issues. I go here for the food, and I wont stop going just because of the poor customer service from one server. But it should be addressed. Thanks for reading. Please feel free to comment.
Moose jaws humptys has great staff and are consistent in meal preparation. Keeps us coming back.
Great food every time.
Best one in the province
Good service
Love their skillets.
Very disappointed. Terrible food and service. Waitress didnt know anything about the food. Dont go there for dinner. After traveling all day I thought Id go in and get a healthy meal. I ordered a spinach salad. About 15 minutes later the server came out to tell me there was no boiled eggs. So I said ok - I can order something else. At which point she said No! The cook has it half made but forgot to check if there was boiled eggs. So I could have extra bacon, chicken, mushrooms (but could not order anything else) . They Substituted hard boiled eggs for over easy fried eggs. Not what I ordered... The salad came out dry on a too small plate. At which point she asked me if I wanted dressing. The salad was supposed to come with dressing so I asked didnt it come with dressing oh yes but some people like this. But Im guessing they didnt have the dressing either because I was given honey mustard chicken finger dip. Spinach was all over the table because the plate was too small for the salad. By this time were we too disgusted and frustrated to eat. There was no point in complaining to the server she seemed oblivious and I was too tired to deal with her.
Humpys is always good, just the coffee wasnt very good
Poor experience. Usually is better. Server with bleach blonde hair and tattoos was very rude. Also walked around swearing under her breath very audibly.
Food is bland, servers didn t seem like they wanted to be there. Coffee was burnt and weak. High price for the poor service and poor quality of food.
Thanks to Annette and staff for a most enjoyable breakfast experience.
Excellent.
Great food never disappointed
The meal was very good. Will go again.
Best food I had in awhile perfect service...
Great food
Awesome greasy spoon diner.
Amazing food, it seemed like they had a better variety of food than most humptys. Food and customer service is amazing. Definitely would go again
Want something you`ll really enjoy? Humpty`s will more than likely have it. My favourite is the meat lover`s skillet. This place is the best priced food in town!!
The food was amazing, so great job cooks but... John our waiter was amazing! He was so polite and chill with our kids and his momma should be proud :) thank you for the phenomenal service this evening, you surpass all expectations of what a waiter should be!
good supper thanks
Excellent food excellent service a bit of a wait but there was one gal over the noon hour
Their food looks good in the menu but when you put it in your mouth you wish it was still in the menu
Excellent service and good food
Good food. Very friendly waitress
Clean, good service, hot food (eggs perfect to our order), and accommodated our large group well. Would return.
Very nice sit down restaurant. Great people GREAT food
Excellent breakfast.
Expensive
The service was great and the food was delicious. The only area to improve I would say, is how loud they play the music. We asked to move to a table further away from the speakers. The host was very understanding and accommodating.
Not of food at not a bad price
Very good service and affordable.
Great staff
Good food good service
Your middle of the road breakfast restaurant. Comparable to Smittys and grain fields. Some unique menu items and I would recommend the scramble skillet, specifically the Mexican one for spicy food lovers.
Service has always been decent. Food has been going downhill for the last couple years. Owners dont like to acknowledge customer complaints, get angry and combative if you say anything negative about their business, even if it is TRUE!
