843 Main St N, Moose Jaw, SK S6H 0W8, Canada
We are currently serving halal food in all our location, come check it out!
The absolute worst chicken I have ever had in my entire life. November 2024. Service was horrible, now I don't expect much from fast food staff but these guys take it to a whole new level of terrible, ...
Worst service ever I have seen. Place first time order and it says 15 cad before taxes and you will get tender free. When I came here they say no you should more than 15 cad why ? I have all screen shot for evidence still not understanding.
They screwed up my order twice and forgot to add gravey, we padded extra for only breasts and didn't get any. Drove away one block. Returned to store argued to get to breasts. Drove away one block. Realized no gravy then we Returned to store. Finally received full order and it was cold and are so disapointed. No apologies or compensation
Placed an order for pick up but when i arrived in the drive through they told me it was going to be at least another 10 minutes. They apologized and offered several fixes to the problem, from other meat to free delivery when the order was done. However i offered to just wait the time in the lobby. While i waited i was givin a free fountain drink for the wait as well as a free large gravy when my order was finally ready. The manager on duty was polite, very apologetic about the late order and in my opinion he made it up ten fold. Food was delicious. Very impressed with the managers problem solving skills.
Not sure what is different about the KFC food? But I remember it being a treat as a child. Now I felt it was overpriced, underwhelming and just not the same as I remember. But the service was relatively fast and the employees were nice and provided everything I asked for. Just the food wasn’t great.
Just went to the newly renovated KFC in Moose Jaw and loved it! The vibe was really nice, and the staff were super friendly. As a Muslim, I only eat Halal, and they made sure to let me know what options were Halal. They even showed me the certification, which was great. The food was tasty and not too greasy. For my Muslim friends, their burgers, popcorn chicken, and wings are Halal. Definitely recommend checking this place out.
HORRIBLE Taste!! The quailty of their food has gone downhill over time but NOW they've done the unthinkable. The classic taste of the KFC chicken and the gravy, that we've enjoyed for decades has been changed. Why would they do something like that ? Col Sanders is probably rolling in his grave right now.
Cleanliness of this store is horrible. Tons of fruit flies were hanging around the fountain drink station. The poutine I got was delicious, however I did find a piece of lettuce in my poutine which was disgusting.
I ordered one poutine and everyone in line got their food before me
The renewal was fanatic. The staff were so friendly and joking. I had the spicy twister and loved it
Ok. Getting expensive!
Horrible
KFC has the best chicken for me
If I could give this place a zero, I would. The last time my friend and I were hungry, we gave it a chance again and my friend ended up puking her guts out and I had the WORST stomachache. The food is subpar and the service is just as bad. The fries arent bad tho.
Both mens and womans Bathrooms were extremely filthy. I told staff about it and they sent someone in right away. Approximately 3-5 minutes later he came out said they were both clean. From what I saw each Bathroom would need at least 10- 20 minutes of cleaning....EACH. The worst was when he came out holding the wrag used to clean bathrooms he used it to clean counter by pop machines. Now my order wasnt 100% correct and they were quick and pleasant to make sure it was fixed and correct. Food quality was better than it has been and for once was actually fresh.
The Food was decent, you cant expect much fr a fast food chain. The service was ok. And the atmosphere need a little bit more of light
Very quick, road side fast food service,
When did they go back to the old fries? Theyre not very crisp. Like cheap diner fries. I loved the ones that were thick and crispy. They went so well with a big crunch combo.
Spend $70 chicken is bland ,gravy has no taste will not be ordering again, refund is needed
The woman at the till ignored me for 7-10 minutes as she walked around stocking ketchup packets, straws lids, emtying the lil garbage can. When a cook told her I was standing there. She brought a different person to the till...who was very pleasant, handed me my cup and change,, as I went to fill my cup the same woman reached in front of me and refilled her personal cup. We went to sit down and enjoy our meals. We were not sitting for more than 10 minutes, 6:45pm only customers there. Another person came and mopped us in the corner. Washed the whole floor right up to about a foot around us. I felt uncomfortable and nonexistent. Parking: The areas to walk in in parking lot to and from the restaurant were treacherous and not upkept.
Terrible quality, would not recommend.
Our lunch cost Double of we expected It was not kfc chicken it tasted like chicken roll in flour My husband and I will not return
Ordered online, food was hot. Unfortunately the famous chicken sandwiches were overcooked. Barely edible, crusty parts had to be removed. Chicken pieces were better. This has been our experience a few too many times at this location.
Over 13 dollars to deliver across moose jaw...a 8 min drive one way. Way to expensive...will never do that again. The order itself was only 20.
The quality of food has gone downhill at this location, and its become overpriced. $15.00 for a 2 piece meal and the chicken pieces are about the size that would be from a pegion....just a good place to avoid. There are so many better places in Moose Jaw!
Its a KFC what do you expect?
Its better than the old KFC, thats for sure.
A standard KFC restaurant. Food, Service and atmosphere are just the same as others. Parking: Just beside the restaurant. Its quite convenient. Kid-friendliness: Here provide some kids combo to choice for you.
The other day the food was horrible
We called tonight at 940 pm and asked for a 6 pc chicken meal with all white meat, they refused to cook it, said they had no white meat, tried to say they wouldn t cook white meat until tomorrow, very sad considering they are still open for over 2 hours. We will never be buying from the Moose Jaw location ever again. Terrible workers
KFC has the BEST fried chicken that I ve ever had. The staff were courteous and I received my order in a timely fashion.
Food is cheap. Flavor is good. Its the best fast food for me! Only one thing is a little bit awkward is there are some flies that fly around beside customers. Thats annoying. Parking: have drive-through and 3 parking lots. But Im not sure if its free
Ordered at drive-thru, was asked to wait in the parking lot for meal to be brought to me. Waited 1/2 hour before going inside to see why the wait was so long. Restaurant was empty of customers & no one seemed to know about my order until a cook in the back overheard me. He seemed surprised that my meal had not even been started! I recieved extra food as compensation for the inconvenience.
When I went to kfc there was nice and kind employees that was understanding on what I wanted to get (btw I ordered a chicken meal) when I sat down waiting for it too be made my table was a little dirty and some crumbs. After about 7-10 minutes it was ready when I took my first bite on that yummy chicken I felt the flavour soaking in my tongue it was the best chicken I ever had. Overall it was really good but it was a little Expensive. Expensiv
Complete garbage
Make sure you jave more them one toilet available but who doesnt love some dirty bird
Would be nice if they could answer the phone. You try calling and its no ringing or nothing
Ordered poutine. WHY DID IT TASTE LIKE ONIONS?!?!
Product was served in bad quality chicken is so dry and fries is cold.
Fine yours
staff was pushy at the drive thru
Basic KFC Fast, friendly, clean
Best poutine in all the land!! When the craving hits, this is the place to go. Lots of delicious cheese, the most incredible gravy and ready super quickly!!
People here now are not so very nice.unlike before.
Terrible!!! Very dry and not fresh. Sadly I would not recommend. Very disappointed!
Missed part of the order even though we repeated it like 4 times what we wanted. Very poor communication skills.
This was the worst kfc I have had. The fried chicken was extremely greasy, the tenders and popcorn chicken were flavorless and the gravy was very runny and flavorless. The worst part was overpaying for terrible food.
They have the best chicken tenders ok. Their customer service is excellent too. Like most fast food places errors happen and KFC is quick to fix aby issues.
Chicken tasted re heated and not crunchy. Its a coin flip if its good. Not having kfc here again
Dont order the side dishes from here, biscuits are gummy, potato salad container only filled 2/3 full, tasteless gravy. Stick to original chicken and fries and nothing more.
Havent been there for quite a while as they changed the recipe on the gravy and it was discusting, but we thought we give it another try and the gravy is back to how it should be and the chicken was nice and fresh and hot.
Good Food
Thought I would try kfc after a long time of not ordering, I even told him too make sure it was hot, he said he would make sure that it would come hot, it sure did but the problem was they re fried the chicken, it was so hard on the outside and dry in the middle I will be taking my else where
Excellent service
Soo greasy its not like it use to be
Vegetarian options: Sucks vegetarian food shouldnt exist
Polite counter attendant. 30 dollar meal for 2 included cold french fries. No, I didnt complain and get new fries, they should be hot when served the first time. Probably wont be back any time soon.
They have a hard time with speaking English and understanding English
French fries where utter pathetic will give 1 star for that. Famous chicken burger was good.
The cashier asked if I wanted dine in or take out, I said dine in.....I got my meal in a bag. There was no ketchup. I did not get any sauce with my meal. The meal was cold and flavorless! The tables were dirty. The bathroom was filthy. I was not impressed or satisfied with the meal or service. I will definitely not be eating at KFC Moose Jaw again.
The food and service was horrible, the restaurant was dirty and the bathroom was filthy! I will NEVER go back to this KFC.
Great service and friendly staff
Worst KFC chicken ever eaten from such a famous brand.Bought famous chicken, Burger patty has a foul taste. It is like the batter in which the chicken is marinated is old,The chicken was real dry. Chicken Popcorn was not fried well. Felt like the food was cooked way earlier and served after microwaved the same. Also,Buying food from here after 8:30 pm has give me a bad experience for the second time now. KFC as brand should focus on food delivery to each customer rather than serving with the leftovers to the customers who come in the evening. Real bad experience real bad service
I will never return to this location, I have been going to this KFC since I was a child in the 80 s. decided to take my daughter there to treat her after school today. Most of the drinks weren t working, could only choose from Pepsi or iced tea. Every time I have gone to the drive thru in the last year or two I am forced to wait out front usually 15mins and often get blocked in or stuck because of the skip the dishes drivers and other costumers waiting. On two occasions had to wait as long as 30-40mins. Today I was the only car in the drive thru. Asked for a receipt and was ignored. Asked for ketchup, hot sauce, dipping sauce and napkins. I was told they would be in the bag when it was brought out. When we received our order I was given the wrong kind of sandwich and none of the other things we asked for. The fries were ice cold and the popcorn chicken was flattened out like coins. Went inside to ask for dipping sauce and grab some napkins etc. I was repeatedly ignored by the staff, who were all moving at a snails pace it s no wonder people have to wait in the parking lot every time they visit. I left angry with out dipping sauce. I have never experienced this level of incompetence at any other location in Saskatchewan. The service at this location is consistently bad you can almost expect bad service every time you visit. I ve never experienced this at any other location and I have be to kfc restaurants all over Canada and the United States.
Kinda run down looking. The pop tastes off. Mess was left by another customer and not cleaned up. Food was ok
Picked up some chicken to take home for supper
KFC app on your phone wasnt updated to get the deals on there food. And the staff didnt know which food was on sale using the app. Had to pay full price for the food. What is the point having the app if it dosnt work and the staff dont know what is on sale or not on the app
Whenever we order putine combo Last two times i am missing cookies in combo but i didnt complaint for that but again This time i asked for cookie they gave me but forgot to give me drink Very Poor service
I ve been craving fried chicken for ages but people kept telling me the one in mj was junk so I left it for over 3 years. Finally ordered today went in right at 11 when they open. Got the 4 piece combo meal. The staff member was standing at the til when I arrived.he asked what I would like then told me the total, didn t say anything else. My order was ready within 2 minutes of placing it. I go to my car and dig in. The chicken wasnt crunchy, juicy or even hot tasted like it had been reheated. The fries soggy. I ate one piece, then threw it out. Waste of $15
very slow, had to wait 20 minutes for a double stacker combo with popcorn poutine, tried to pawn a large gravy on me to compensate the wait..sad thing us...i didnt get fries...
Thiefs. Must double check your receipt. Second experience with them. Not going back to this KFC location. This location only using KFC name to make money and ruin its good name
Plant based sandwich is awesome!!
Im only giving one star due to rude and incorrect service. After trying to correct the order that was repeated wrong they told us to pull ahead. Never once asking if that was all. Food was okay just learn how to salt your fries, and maybe say have a nice day after handing over the food instead of ignoring that your customer exists completely.
like the 5$ special!
Food from drive through was good. Nothing was missed on order.
Service is good, waiting time is less, food is good, everything is just......... perfect, and also the staff is friendly. :)
Not sure whats happened to this KFC. But poor chicken pieces,and gready way to many fries. No ketchup or serviettes . So done with these fast food chains
I ordered 9 piece pack kfc .I waited 20 min when I got home there were 7 drums 1 wing and one chicken breast only!
I love the spicy hot and everything that is hot..i miss double down chicken sandwich.
3 years ago I had a bad experience from this location but despite it all, I wanted to try KFC chicken burger recently and went in there but to my surprise I got RAW CHICKEN BURGER INSTEAD. NOT RECOMMENDED!!!
How can KFC not be good. No one does chicken like KFC.
Went in with a large order. Thought we would be waiting forever, but was out with in 15mins. Service great and our order tasted awesome.
This place is awesome! The only bad thing that took one star away is their small variety of chicken buckets. All the chicken buckets HAVE TO HAVE a side, as they are all combos. But their slogan is right! Its finger lickin good! Wonderful!
The fried chicken ever
Dirty
Great plant base selection - staff was very polite and professional
Good chicken KFC
Big crunch was soggy but I was hungry and ate it thinking it just sat in the warmer for too long..... 2 days later I was still in the bathroom
Today we ordered plant based burger . After eating burger me and my friend started vomiting . I will never going back KFC . Its awful Its uncooked ,awful service
Food was good and staff was polite
Its KFC. Just like youd expect. No better, no worse. Service was average.
The Food is always yummmmy. Did take out. Couldnt wait to get home to eat and share with my Family.
Not a place to have a weekday lunch. They dont tell you if they are going to charge you more if you request a type of piece. If you get a 4pc meal you should be able to have 4 thighs without them charging extra for this. As well seating is very limited due to the 20ish high school students that come just to hangout. Also the about of high school students lead to overwhelming noise and and kids throwing things around. the chicken was OK.... But there was very limited fries. If you want a break over lunch. This may not be the place to go.
Good food. Clean place. Customer service isnt very warm and welcoming. Could improve that.
Our cashier was nice and the popcorn chicken was as it should be. I was disappointed that we couldn t get chicken strips though. The ladies washroom was very dirty.
Too expensive
The food is good. The service is fast and it will be a good experience.
Chicken is always fresh.
Typical fast food restaurant, needed a quick bite and stopped bby
As the late colonel Sanders once said Im too drunk to taste this chicken
Gravy is watered down and the hot wings were rancid, lucky I didnt end up in the hospital, disgusting!!
My husband has been a kfc man for all his life, raves about it. Last week we ordered a bucket, it was the worse we have ever experienced, the batter was all together different the chicken was awful. After years of supporting this business it will be the last time we ever order.
Ended up with cold chicken and gravy that got two of the people in our house sick. Went again today and the guy working the drive through refused to listen and sent half the order through and we tried explaining that we were thinking he just kicked the order to the window and told us to move up to pay
Love their chicken.
Always great tasting chicken at Moose Jaw KFC!!!!
Chicken stripes are juicy and tender and flavourful
They were Quick and Polite and efficient...
Not my favorite place but because of my mom and sister constant ordering
1) MAKE SURE YOUR ORDER IS COMPLETE!!!!! Every time I get it Im shorted something or overcharged. 2) OMG have prices gone up, what I bought a year ago for $19.99 is now $26.99. ON SALE. They probably increased prices to compensate for losing buisness from customers who are ALWAYS shorted or overcharged!
Best
The nice spice flavor wasnt there. Just very bland.
Just meh
Great plant based burger!
The staff were very helpful with my questions about the plant-based chicken sandwich and the plant-based popcorn chicken. I was in and out of the restaurant in no time! Now the food was delicious!!! KFC has really nailed the plant-based options. The popcorn chicken is unbelievable. So similar in texture and taste! The sandwich is also to die for! The pb chicken is cooked in a separate fryer, with separate oil, separate tongs. They have pb mayo (only the regular mayo is vegan-NOT the spicy mayo), buns etc. Thank you for this plant based option KFC!
I asked for fast food not SLO/WWW
Absolutely horrible delivery experience. They will forget 90% of your order, offer you another delivery in an hour or a credit for the missing items. And the chicken is blackened and burnt. Pretty disappointing when you order for someones birthday.
I could not give this place no stars or even a half star for their deplorable customer service over my order tonight a prepaid order took over 1 hour and 50 minutes to arrive and after calling and being told that it would be another 15 min another 15 mins so on and so forth shamefull and disgraceful will never order from this location ever again
We wont go back. Covid restrictions clearly werent being followed. Approximately 30 students came in and filled the small space where there were already people seated and eating. They just loitered around the dining room and the staff did nothing to discourage them from coming in. Made us feel very uncomfortable.
Not sure why their chicken does not taste as good or why it leaves a pool of oil on my plate or why it tastes so bland , gravy was my favorite but now its gross not impressed they need to go back to basics, will not be eating here again
Very friendly
Fast service and friendly people
It Gucci boy
KFC is our all time favorite chicken! Itll be more better if double-dip chicken will be on a regular menu. And a hot and crispy too! Not just the Singer. Customer service is always good.
Pre-order so ready when I got there still had to wait 15 mins for the food
Quick meal
This KFC is really good, the food, the staff , the store is really awesome
Chicken was kind of greasy. Maybe should have been draines better.
Its KFC. Go with low expectations. Half decent fried chicken. Good when you need a quick supper or lunch
The service n staff are slow n incompetent...not a good on the service..needs alot of improvement...i say half a star if that...
If I could give it 0 stars I would have. They said they had no chicken ready it would be 5 mins. Sat in parking lot got my food and it tasted and looked like it had been under the heat lamp way to long.
I dream of Colonel Sanders being my soulmate
No difference