50 MacDonald St, Moose Jaw, SK S6H 6H1, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Nice design inside the seating area and very bright. Very busy place for being 9 in the evening. Best to use the kiosk for speedy and accurate order.
Ok food. Usually fast service. Prices can be high when feeding the whole family. Please STOP asking if I'm collecting points at the drive through. Super Annoying!
We used debit to grab some food it was approved through the bank account but didn’t come in on there end which we had visual proof through our bank app the staff refused to print off a receipt for us to look at and refused our food we talked to managers there this location is completely useless as a supporter 25 plus years ill never give a cent to any location ever again thanks for screwing us out of 60 bucks and there will be a big deal made out of this!! Staff and the management team need to get there stuff together!!
Very great staff, super kind and very nice. Was looking for something quick while driving through the city and came here and had a very pleasant experience. Was quite surprised to see so many negative (and downright racist) reviews. The staff at both windows were so kind and friendly, and our meals were hot and fresh!
The food passable the service is abhorrent with staff constantly talking in languages that are not either Canada’s official languages which gives the atmosphere a third world feel and when brought to management attention of course completely ignored . This is DEI fail like the Secert Service director DEI hires. Plus the staff will try and not to honour the company coupons
I have repeatedly told them that they are over cooking their pies and the response is well that’s the timer that we’re required. Moose Jaw is the only place that I get burnt bottom pies they should be a golden brown.
Cozy McDonald's, always pretty quick to give out an order. Often there is no place to sit as there are a lot of people. Kids always like it))) I recommend!
I have been there twice this week through the drive thru and both times my order us not what I paid for. I have order a double big Mac meal and received the single. It's frustrating that the price you pay for the meals and they screw you over. I definitely will never go back to that location again. But also makes me wonder how many other people they do this to?
Coffee was way cheaper than Timmys and just as good
Great place to be with family and friends.
The workers never get the orders right unless we inquire
It was food. Edible? Yes. Delectable? It was McDonalds
It is a mcdonalfa
Inoperational play structure. Long road trip with kids. Crying kids. You dont get our business when you cant keep your facility up.
How hard is it to put sauce and straws in the bag.
Friday afternoon I went to McDonalds to get the viral crocs keychain from the happy meal, I ordered a 4 piece chicken nugget happy meal with spicy habanero sauce, a cheese burger happy meal, and a small fry. After I got my order I sat down , opened my happy meal and see a book if I wanted a effing book I would ve went to the library, not flipping McDonalds. I opened the second happy meal and see yet another book, I took the 2 books and went to the counter I asked the cashier where my crocs were and he said there were unavailable so basically what there saying is that McDonald falsely advertises because they DONT have croc keychains they lied, I said okay and went to sit my ahh down, opened my chicken nuggets and looked for my spicy habanero sauce and it was no where to be found I got my receipt got up once again and asked where my spicy habanero was, the guy gave me one, and I went to sit back now, I looked for my small fry and didn t see it anywhere I had to get my butt up once again to ask where my fries were, this time it was a different lady, she told me they were in my in my happy meal if they were in my happy meal I won t had gotten up, I showed her my receipt and she said oh okay sorry about that, they were not sorry at all. I won t ever be showing up to this location ever again, they are liars and they are thieves.
I would prefer to have self-serve fountain drinks. Otherwise, the place was very clean and modern, and the service was good. Oh, and the muffins were huge!
The service is always great but the fries are rarely fresh, they often forget idems I order, they put way too much Mayo on the chicken mcmuffin and I always get so many straws it is silly.
The person who standing on the cashier, He had so many language barriers.so boring person . We have to trouble explain very simple things. I have allergy of meat and non vege items. He gave me that.
Good the mcflurry was delicious
Hot today and it was a deep freeze in there . Good job
Clean and friendly location
10:55pm and doors are locked?? Thought it was open till midnight?? Drivethru no good for an RV.
There were no ice creams????bad bad...
Good food but staff is very rude in providing service Wheelchair accessibility: Access to wheel chair Food : 5/5 |
Very nice clean,safe place , service was fast and correct ,! Thanks , Ill be back . Parking: Easy in and easy out
Good food, lots of choices. Grandkids love it! Not too crowded! Friendly helpful staff! Re-opened after renos! Open design with all new booths, tables & chairs! Only drawback is when the sliding doors open at the same time, the area near the doors gets a blast of the outside air. Nice quiet atmosphere today, grandkids dont like that theres no play area anymore. McDs point system is great, made for an economical meal! Had a nice meal with the grandkids, not overly crowded! Kid-friendliness: Good place to take kids, they can be themselves. Good food!
By far the worst fast food chain Ive ever been to I avoid this place at all cost. Unfortunately made the mistake of going there today to get 2 wraps. My wraps were made wrong I added bacon and they uncharged me for bacon but didnt put any on. And we ordered 2 drinks and they couldnt even out straws or napkins in the bag.
Typical McDonalds food. Employees were working hard cleaning the dining area. Bathrooms needed some love - baby change table was broken. Only one so had to change baby in the car Food
Each time I came there, my order was missing something. First, a hashbrown the next day, a muffin and the day after my second berrato.
Staff are unable to understand my orders
Food order was accurate and tasted like it should. Fast service. They have renovated the inside to appeal more to adults, quite modern and cold feeling. No personality. But I rarely eat in anyways so its not a big deal. Pricing has gone up astronomically, so we rarely eat meals from here, rather just get a coffee from the drive through. Eating out now has to be a luxury. I have for sure done a lot more eating at home than out at fast food or other restaurants. When 6 cheeseburgers cost $25 you have to ask yourself if you really need them or can make a sandwich at home.
Cant finish the fries, it was very salty.
Got a wrong order it was 1 black coffee and I got a Splenda and 2 cream
Nice
Went here expecting a play place for my children. They were excited for a play place. No play place locked up tighter then Fort Knox. No change tables in the washrooms. Even though one is posted as a family washroom. Very disappointed. Do better McDonald s. Kid-friendliness: Not kid friendly at all anymore. Very disappointed.
$2 cheeseburgers fantastic cant go wrong
Great
Went thru the drive thru and was told to park at the next window to wait for my meal only to be told again to move up to #2 spot. I waited about 5 minutes and finally got my families supper. Get home , only to find out myself, my hubby and daughter all had nugget happy meals for our supper. I enjoyed the happy meal but my hubby sure didnt.. .having said that...we are all human and we all make mistakes! Kid-friendliness: Its mcdonalds! Every kids choice place to eat out!!
Always double check your meal before driving away. 50/50 theyll mess up something on your order . I think the language barrier thing is becoming slightly worse over the years unfortunately. ** Updated *** went to get McDonalds today Jan.24/23 , they wouldnt accept $100 bill . Girl at the till was a grouch . Service score dropped accordingly .
Great staff and high standards for cleaning.
Great service as always!
Dont recommend this place unless you like getting a wrong order every time.
Nice place. Good stuff. Clean. I like it. Food
Love that its shaped as a barn, but the drive thru is the worst Ive been through. Doesnt matter what time of day or if Im the only person there I always get parked.. sometimes all I order is a coffee and get told please pull forward and park
Worst customer service they don t listen what you need and always give wrong order and very rude behaviour . Whenever you do they always seem frustrated and they do racism between customers.
Nice service from the drive thru crew. The order boards outside didnt work and had to order at the window but they got it covered and had our orders fast and complete.
The dining area was cold
Coffee and breakfast...almost every day. Sometimes they turn me away. So I goto the Tims across the road.
Great coffee
The restaurant could not handle their lunch rush! Going through the drive through we had to be parked off to the side, while sitting there for almost 15 minutes watching the rest of the line simply get their food and go. Finally the order was brought out only to be incorrect including missing burgers wrong size for French fries. The order was fixed when I went in however, it was clear they did not use fresh burgers to fix the problem truly.
I mostly get take out,nice staff
The new renovation is very nice!!!
Modern renovations ... clean and well managed. Better than average experience .. for a fast food restaurant! Food
Clean and cute building design.
The restaurant was clean and fairly quiet and service was quick.
Clean, nice staff, its Mcdonalds
I asked the manager when the play room was coming back but he responded in a rude manner that frightened me I would like and apology for this rude behaviour for asking such a simple question I m so ashamed of this generation
We are not from Moose Jaw and were there for our sons lacrosse. This location is by far the CLEANEST McDonalds I have ever been in! All the tables were clean. The floors were amazing! I was sure to let the staff know how great of a job they are doing.
very good mcds
Fast service hot food
Breakfast Place!!!
Went for Coffee and is good as always.
Super service, I like it. Thank you guys !!! Food
Great area, very clean. Staff presented well and had friendly faces. I wish they had a more up to date list of features. We went to the McDonalds specifically for the play place during a 12hr road trip with kids and the playplace has been shut down since covid with zero plans to re open any time soon. Service
Workers are very hard working i appreciate this wonderful experience greatly recommend going here!
Its my favorite place to eat every day
Very poor service everytime we ordered to main store its either incomplete order or wrong item and they didn t even gave a receipt. my son ordered 20pcs nuggets with large fries but instead they gave large sprite
I dont know, McDonalds has just gone down hill.
Friendly staff, clean and tidy. Nice people to talk to. Had a good time.
Great breakfast in transit to Calgary
I was amazed at the awesome service here! Thank you
Would be awesome if they could get an order right or possibly make the food properly.
The nuggets were not reported, they were added without any problems. Standard McDonalds
I go here daily in the morning and during my lunch break. All staff greet me by my first name. The staff make me feel welcome and appreciated. Quick to get orders out and always say have a great day see you tomorrow. Food is always hot to order. Thank you for great staff and service A+++
Coffee
What a great place, friendly fast personal service. We are from outta town but will stop in again.
We were just through drive thru. The fries we received with our order. Were OLD not fresh at all. Quality control needs to be upgraded. Fries checked on a regular basis for freshness. We will try the othe Macdonald stores in future .. Food
I like McDonalds
Coffee
every time i go to this mcdonalds, there is something off with my order. my fries consistently taste stale, i have recieved burgers that have onions/pickles after my request of none, and on my last order i got iced coffee- it had the extra espresso i asked for, but not the extra syrup, and there were grounds in the coffee :/ every order i make, makes me want to visit this store less.
Coffee great. Mcflurries usually great but this time 2 were a pink kind that was new and it was not very good.
Forgot food in bag....you had one job...one job,
The staff barely speak English. They get the orders wrong more often than not. Tonight they got the order wrong three times. The staff try to fix it only to mess it up even more. I won t be going back to this location.
Omg shout out to whomever made my iced coffee today! Was the best one Ive had in awhile & it totally made my day! It was my main reason for stopping there today thank you
Ok
Good place, good staff
Nice place Kid-friendliness: Polite to kids Food : 5/5 |
Its got good food and service. I dont eat gluten so they are accomadating on my orders. Dietary restrictions: I dont eat anything with gluten and they are accomadating on the things I order.
Mess up your order everytime, most frustrating fast food place ever
Its mcdonalds... Vegetarian options: No vegetarian meat substitutes- just burgers with no meat/product Food : 4/5 |
Its Mcdonalds.
Worst ever customer service received at Drive through Without listening they just asked me for Doordash order number And I was there for order Lady was so rude that she didn t apologize for that and just kept on talking very rudely
I ordered egg blt with no bacon and no sausage for my my friend and they gave me blt with only bacon( he is muslim) and wen i went bak they gave me plain egg and lettuce not even mayo on the order they messed up. This was very disappointing i had to go 3 times into the drive thru and still had it messed up . I even had to pay extra for the cheese as they claimed i did not pay for it last time. Worst service ever!
Parking: Plenty of room Wheelchair accessibility: Sliding doors on ground level
Consistent taste as you would expect. Will definitely be back.
It mcdonald I get the expectation of service that one expect at mcdonald
Well if they could get your order right it would be ok, every time I order a sausage muffin I get charged the exorbitant amount for one with egg. This always causes a delay and when going thru the drive thru is a pain. Rotten Ronnies is well deserved as they will constantly upsell and not tell you, always check your order and get a receipt, but the washrooms are usually better than Burger Thing or the Root Bear.
Parking: Little tight. So large vehicles will have a harder time maneuvering around. Wheelchair accessibility: Automatic wide door. Plenty spacing to pull up to tables.
The price of fast food has grown to be outrageous.
Something is wrong with the fries or new deep fryer oil or something definitely not good
they told me they were open so I drove through a storm and then they were closed
Most of the time the food is cold or they burn my chicken mcmuffin
Hit in miss when it comes to quality of food and not all employees are helpful
They didnt take my order properly didnt give me a total or receipt so when I was missing items had no receipt to prove my order then wanted me to repeat my order which was almost $100 worth of stuff and the fries were old and ice cold and the burgers lukewarm when I order I always for a lot of people so its too bad this is the last straw they have lost my business
Ordered a big mac and fries it was very dry and the fries were stale
Not a fan of a place that is dirty
For the most part good but they really need to learn to listen in thw drive thru I ordered 2 mcgriddles just the sandwich and they gave me just the buns I just got off work so not worth going back but I mean cmon Ill definitely be checking the bags everytime from now on
Constant horrible customer service. They always rush you to order when you are trying to tell them your order. They ask the same question right after saying it the first time without giving you time to answer. I nicely told the guy at the drive thru that he needs to give people time to answer instead of repeating himself so quick. And told him I m not trying to be disrespectful. And because of that they made me the wrong order. Instead of a bacon deluxe McCrispy I just got the plain one but paid for the deluxe. Not happy. Won t be going to this McDonald s for awhile. Kid-friendliness: They have a playground
I ordered wrong dessert by mistake. They delivered the right food as per order, while we didn t liked that one. The staff made free substitution upon request. We ordered smarties Mcflurry, they replaced them with oreo mcflurry upon request. Amazing customer support and service.