McDonald's in Moose Jaw

551 Thatcher Dr, Moose Jaw, SK S6J 1L8, Canada

★★★★☆
(159 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
551 Thatcher Dr, Moose Jaw, SK S6J 1L8, Canada
Plus Code
CF6H+3H Moose Jaw, Saskatchewan, Canada
Time Zone
America/Regina

Business Hours

Monday
7 AM–10 PM
Tuesday
7 AM–6 PM
Wednesday
7 AM–10 PM
Thursday
7 AM–10 PM
Friday
7 AM–10 PM
Saturday
7 AM–10 PM
Sunday
7 AM–10 PM

Services

Service options
Takeaway Dine-in Delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Reviews

3.5
★★★★☆
159 reviews

Most Mentioned

coffee (11) drive through (7) bank (2) poutine (2) flies (2) feb (2) bacon (2) bag (2) ketchup (2) receipt (2)
5 stars
45
4 stars
56
3 stars
20
2 stars
13
1 stars
25
October 27, 2024

Called my fiancee ma'am he's not a lady sorry lol.. then screwed up our simple order! Won't be back

October 13, 2024

Every time I come here and take something to go they always forget something. They have forgotten meat in my burger, orders of fries etc!! It’s very frustrating. Today they forget the bacon and egger. Please make sure you check your take out bags before you leave the store.

★★
August 16, 2024

too many flies, literally 12 dozen flying around 24/7. ew. ruined my whole experience

August 5, 2024

Been there twice in one weekend. First time - both burgers came out wrong. I've always ordered "no pickle, no onion". Yet keep getting pickles and onion. I physically cannot eat onions. I'm not allergic but they do make me sick. Second time - my first payment did not go through but my second one did. I used the wrong card at first. When arriving at the second window, I was basically treated like a criminal trying to steal food. I attempted to prove to them through my banking and still had to pull up before they would bring me my food eventually. I had asked them at first, to check with the first window and there would be a receipt to prove it went through as well, yet they did not do that and continued to talk over me and proceeded to ask me to pull ahead. In the end, we still got a burger made wrong, because they did not listen to me and rushed my order. I said "kids cheese burger, no pickle, onion or mustard" she goes "plain?" I add "well, only ketchup". You'd think l'd get a cheese burger with just ketchup. No, plain burger with ketchup. Simple miscommunication that could've been avoided had they paid more attention or read my order back (it was still changing as they asked me to pull ahead). What ever happened to "the customer is always right"? Check your receipts and pay attention to people when ordering. It's really that simple. If you think you can slap a burger in a bag, regardless of preference and get away with it - I will be back every time to return it. I'll be trying here one more time before giving up and going to the other one downtown. I get it's fast food, but these have been some of the worst McDonald's experiences that l've had so far.

March 8, 2024

Stopped here for coffee before work on feb 22. Paid for my coffee with Apple Pay pulled up to the next window to retrieve my coffee and they said transaction did not go through despite the money being deducted from my banking account. Showed the attendant that it, indeed went through, and she argued with me. Saying to dispute it with my bank. I said if I have to dispute the transaction with my bank, the I need a receipt that the transaction was not complete. She told me that it doesn't print if it doesn't go through. I paid AGAIN for my coffee. Looking back I should've refused to leave until I got the coffee I PAID FOR THE FIRST TIME. Been trying to dispute this with my bank like she said and now McDonald's isn't responding to my bank, it is now March 8th. I called McDonald's and they want me to drive back for my money. This is the biggest waste of time and I feel ripped off . Tempted to contact head office as it's not about the money but about the principle.

★★
December 12, 2023

Me and my fam went to McDonald’s (just two know it’s a family of 5) and we order are meal and are server didn’t really speak good English and took a while to order are meal.we sat down in there seats and the table was not cleaned off. It’s was dirty after waiting about 10 minutes half of are food came and the other half was still coming. When are food finally came it was kind of cold had no napkins or straws. When I finally ate I found a hair in my Big Mac burger patty. It’s was a ok experience and wouldn’t really come back here again. Would give it a (⭐️⭐️ Star).

★★
July 11, 2023

Mess up my orders all the time and it’s simply a plain burger, or no ketchup and they have everything on it every time. Than when you go back around for them to correct it the bacon McDouble you paid for turns into a regular plain burger 🤷‍♀️Not even what was paid for even after returning the previous burger with ticket of what it was on it.

★★★★
January 12, 2019

Okay place. Kept nice and clean but food was kinda slow before the rush started and the self ordering machines were out of receipt paper. Staff was friendly tonight and the general public was able to behave themselves at this location.

October 22, 2024

Terrible customer service

Local Guide
January 22, 2024

Doesn t offer breakfast???

December 22, 2023

Feb 26,2023 5:11:54 pm Mcdonalds Thatcher - 1585 9th Ave NE Moosejaw SK S6H0A9. No refill of pop. The manager in charge was rude. She was not even smiling when I asked for the refill.

★★★
Local Guide
December 22, 2023

I ordered the French Fries. In general. The fries were lacking salt and were undercooked. The texture was light and fluffy, although I didn t feel the crunchiness of the fries. Although, packaging was cute. 3/5

★★
Local Guide
December 22, 2023

Takes them forever to get your food ready. Burgers fall apart the second you bite into them. And the fries smell like dead fish. Place is full flies.

Local Guide
December 22, 2023

When you go through a drive through why do they ask you too park and wait, and when you yell them no they get mad at you bassi ly tossing the food in your car, Id rather eat healthier so I quit going... 4 dollars for a double cheese burger, I remember 13 years ago they were 99 cents

December 22, 2021

Seeing as my original comment was deleted they had there $1 coffee sign still by the drive Thru. When I got to the window the one gentleman told me that theyre not a $1 anymore and I told him the sign was Still up and all he said is some one is going to change it cause it ended last night. Refused to honor the sign. He wasnt very friendly about it either.

December 22, 2021

Besides the large backup and employees taking forever, when you are making a poutine for drive thru you need to remember all of the ingredients. There are only 3; fries, cheese curds, and gravy. If you forget one of those it isnt a poutine, so getting home and finding out you didnt put gravy is bot only unpleasant but I then have to decide if it is worth driving across town to complain. Perhaps dont let people make the orders if they dont know what goes into each product

December 22, 2021

Not impressed with the wooden cutlery. Im not into slivers in my mouth thanks. Plastic cutlery is way better and reusable!!

★★★★★
December 22, 2020

Fast an friendly ...

★★★
December 22, 2020

Overall good food great service usually. Through this covid-19 pandemic I appreciate the promotion for free coffee for essential workers! But as an essential worker employed in the Dr. F.H. Wigmore hospital I feel that pop should be included in this promotion. Not everyone drinks coffee!!

★★★
Local Guide
December 22, 2020

Good coffee, good value, passable food, inconsistent customer service. Standard fast food fare

★★★★
Local Guide
December 22, 2019

Great coffee

★★★★
Local Guide
December 22, 2019

McDonalds is McDonalds. Pretty well the same no matter which of their worldwide locations you go

★★★★
Local Guide
December 22, 2019

Service was fast and for fast food it was ok.

★★★★★
Local Guide
December 22, 2019

Love the coffee. Place is clean and well run

★★★★★
Local Guide
December 22, 2019

Very clean restaurant free parking handicap accessible building doors and bathrooms. Definitely go again one of the better McDonalds I have been to.

★★★★
Local Guide
December 22, 2019

Food was good! Love that the did renovations a while ago

Local Guide
December 22, 2019

Order made wrong as usual

★★★
Local Guide
December 22, 2019

Its McDonalds. You know what your getting but good in a pinch.

★★★★
Local Guide
December 22, 2019

Fast

★★★★★
Local Guide
December 22, 2019

Drive thru in the morning is fast and very friendly

★★★★
Local Guide
December 22, 2019

A good place to go when in a hurry

★★★★
December 22, 2019

Its good. Greasy like all fast food is.

★★★★★
Local Guide
December 22, 2019

Its McDonalds,food is regular. The staff keep the place clean and inviting.

★★★★★
December 22, 2019

Good food. Excellent servive.

★★★★★
Local Guide
December 22, 2019

Best coffee

★★★★
Local Guide
December 22, 2019

Friendly service!

★★★★★
Local Guide
December 22, 2019

They always get my order right in the drive

★★
Local Guide
December 22, 2019

Clean and fast but dont expect sandwiches to be assembled neatly. Filet o fish cheese , more cheese off filet than on. Angus burger looked nothing like picture...nothing at all.

★★★★
Local Guide
December 22, 2019

Solid and consistent. Very rarely get an order with an error. Get the app for great discounts!

★★★★
Local Guide
December 22, 2019

Its McDonalds. Good place to go if your constipated.

★★★★★
Local Guide
December 22, 2019

Just like every other McD

★★★★★
Local Guide
December 22, 2019

Take this clown very seriously.

★★★★★
Local Guide
December 22, 2019

Excellent place

★★★★★
Local Guide
December 22, 2019

Super fast service. Order accurate.

★★★★
Local Guide
December 22, 2019

Poutine was great

★★★★
Local Guide
December 22, 2019

Good

★★★★
Local Guide
December 22, 2019

Food is good, the reason for the four star review is the french fries did not meet the normal Macdonald s standard for crispness.

★★★
December 22, 2019

Not bad but some flies here are annoying. Winter will help

December 22, 2019

Runny eggs and cold hash browns

★★★
Local Guide
December 22, 2019

Decent

★★★★★
Local Guide
December 22, 2019

Wonderful site...take the dinosaur tour with a ranger

Local Guide
December 22, 2019

Went for coffee last night with friends and ordered a meal. Noticed after a couple hours that my cup was leaking and asked for a new one. I was treated like a liar and was not given a new cup. Very dissatisfied. You would think a new cup was going to come out of the managers pay cheque.

★★★★
Local Guide
December 22, 2018

Great facilities.

★★★
Local Guide
December 22, 2018

Nice

December 22, 2018

Long wait every time we go, always mess up order, dirty, cold food and horrible quality, rude workers with really bad attitude and manners

★★★★
Local Guide
December 22, 2018

The place is alright, the food isnt the healthiest for say, but its definitely good, the people are friendly and its pretty quick. Definitely a four star!

★★★★
Local Guide
December 22, 2018

Good coffee grest food

★★★★★
Local Guide
December 22, 2018

Just popped in to grab an iced coffee. Cheaper than timmies

★★★★★
Local Guide
December 22, 2018

The morning drive through staff are so sweet and friendly.

★★
Local Guide
December 22, 2018

Its ok but not the best if you want a good date spot

★★★★
Local Guide
December 22, 2018

Cheap burgers

★★★
Local Guide
December 22, 2018

They need to check there order more so they are correct they always forget something so frustrating.

★★★★★
Local Guide
December 22, 2018

Absolutely amazing staff! Everytime I go there the staff are all extremely friendly and professional. Stop there often when traveling through Moose Jaw as it is consistently great service!

★★★★
Local Guide
December 22, 2018

As far as McDonalds goes - the drive through is fast, the orders have been accurate and the staff have been friendly. Likely one of the best McDs I have been to because of consistency.

★★★★
Local Guide
December 22, 2018

Fast

★★★★★
Local Guide
December 22, 2018

Awesome foods and awesome crews aNd staffs

★★★★★
Local Guide
December 22, 2018

Its ok

★★★★
Local Guide
December 22, 2018

SERVICES IS GOOD PARKING IS GOOD THEY HAVE DISABLED PARKING AS WELL THEY HAVE DRIVE THROUGH IF YOU ONLY WANT COFFEE YOU CAN

★★★★★
Local Guide
December 22, 2018

Fine.

★★★
Local Guide
December 22, 2018

McDonals, what more can I say

★★★★
Local Guide
December 22, 2018

Its McDonalds

★★★★★
Local Guide
December 22, 2018

Best Scottish cuisine in Moose Jaw!

★★★★
Local Guide
December 22, 2017

Good clean store with fast services...and good food

Local Guide
December 22, 2017

Horrible service this evening, ten minutes waiting to order and another 15 waiting for meal. When I asked manager what the delay was he indicated they only cook to order after 7pm. Also not very accommodating about the delay and also was busy making customers move out of back section seating to front seating because he needed to get area cleaned even though they had no signage indicating this. Poor, poor service it will be a long time until I return to the Thatcher Drive location.

Local Guide
December 22, 2017

They didnt get the order right

★★★★★
Local Guide
December 22, 2017

The food was so fresh that I burnt my tongue.

★★
December 22, 2017

Had lunch with family here, order was right and food was good but the cleanliness was terrible, dirty tables and about 10 flies constantly circling the very small dining area. Edit: They forgot the yogurts in the happy meals, and dipping sauces for the nuggets :(

December 22, 2017

Got order wrong and when told they said oh well there is nothing we can do because we charged you for 1 not 2 and when we went back to our vehicle and checked the receipt it was 1 large fries and 1 meal so that should have been 2 fries total. So to sum up: bad service and average food that can be gotten elsewhere.

★★★★★
Local Guide
December 22, 2017

Love McDs!!!

★★★★★
December 22, 2016

Nice