McDonald's in Moose Jaw
551 Thatcher Dr, Moose Jaw, SK S6J 1L8, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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Called my fiancee ma'am he's not a lady sorry lol.. then screwed up our simple order! Won't be back
Every time I come here and take something to go they always forget something. They have forgotten meat in my burger, orders of fries etc!! It’s very frustrating. Today they forget the bacon and egger. Please make sure you check your take out bags before you leave the store.
too many flies, literally 12 dozen flying around 24/7. ew. ruined my whole experience
Been there twice in one weekend. First time - both burgers came out wrong. I've always ordered "no pickle, no onion". Yet keep getting pickles and onion. I physically cannot eat onions. I'm not allergic but they do make me sick. Second time - my first payment did not go through but my second one did. I used the wrong card at first. When arriving at the second window, I was basically treated like a criminal trying to steal food. I attempted to prove to them through my banking and still had to pull up before they would bring me my food eventually. I had asked them at first, to check with the first window and there would be a receipt to prove it went through as well, yet they did not do that and continued to talk over me and proceeded to ask me to pull ahead. In the end, we still got a burger made wrong, because they did not listen to me and rushed my order. I said "kids cheese burger, no pickle, onion or mustard" she goes "plain?" I add "well, only ketchup". You'd think l'd get a cheese burger with just ketchup. No, plain burger with ketchup. Simple miscommunication that could've been avoided had they paid more attention or read my order back (it was still changing as they asked me to pull ahead). What ever happened to "the customer is always right"? Check your receipts and pay attention to people when ordering. It's really that simple. If you think you can slap a burger in a bag, regardless of preference and get away with it - I will be back every time to return it. I'll be trying here one more time before giving up and going to the other one downtown. I get it's fast food, but these have been some of the worst McDonald's experiences that l've had so far.
Stopped here for coffee before work on feb 22. Paid for my coffee with Apple Pay pulled up to the next window to retrieve my coffee and they said transaction did not go through despite the money being deducted from my banking account. Showed the attendant that it, indeed went through, and she argued with me. Saying to dispute it with my bank. I said if I have to dispute the transaction with my bank, the I need a receipt that the transaction was not complete. She told me that it doesn't print if it doesn't go through. I paid AGAIN for my coffee. Looking back I should've refused to leave until I got the coffee I PAID FOR THE FIRST TIME. Been trying to dispute this with my bank like she said and now McDonald's isn't responding to my bank, it is now March 8th. I called McDonald's and they want me to drive back for my money. This is the biggest waste of time and I feel ripped off . Tempted to contact head office as it's not about the money but about the principle.
Me and my fam went to McDonald’s (just two know it’s a family of 5) and we order are meal and are server didn’t really speak good English and took a while to order are meal.we sat down in there seats and the table was not cleaned off. It’s was dirty after waiting about 10 minutes half of are food came and the other half was still coming. When are food finally came it was kind of cold had no napkins or straws. When I finally ate I found a hair in my Big Mac burger patty. It’s was a ok experience and wouldn’t really come back here again. Would give it a (⭐️⭐️ Star).
Mess up my orders all the time and it’s simply a plain burger, or no ketchup and they have everything on it every time. Than when you go back around for them to correct it the bacon McDouble you paid for turns into a regular plain burger 🤷♀️Not even what was paid for even after returning the previous burger with ticket of what it was on it.
Okay place. Kept nice and clean but food was kinda slow before the rush started and the self ordering machines were out of receipt paper. Staff was friendly tonight and the general public was able to behave themselves at this location.
Terrible customer service
Doesn t offer breakfast???
Feb 26,2023 5:11:54 pm Mcdonalds Thatcher - 1585 9th Ave NE Moosejaw SK S6H0A9. No refill of pop. The manager in charge was rude. She was not even smiling when I asked for the refill.
I ordered the French Fries. In general. The fries were lacking salt and were undercooked. The texture was light and fluffy, although I didn t feel the crunchiness of the fries. Although, packaging was cute. 3/5
Takes them forever to get your food ready. Burgers fall apart the second you bite into them. And the fries smell like dead fish. Place is full flies.
When you go through a drive through why do they ask you too park and wait, and when you yell them no they get mad at you bassi ly tossing the food in your car, Id rather eat healthier so I quit going... 4 dollars for a double cheese burger, I remember 13 years ago they were 99 cents
Seeing as my original comment was deleted they had there $1 coffee sign still by the drive Thru. When I got to the window the one gentleman told me that theyre not a $1 anymore and I told him the sign was Still up and all he said is some one is going to change it cause it ended last night. Refused to honor the sign. He wasnt very friendly about it either.
Besides the large backup and employees taking forever, when you are making a poutine for drive thru you need to remember all of the ingredients. There are only 3; fries, cheese curds, and gravy. If you forget one of those it isnt a poutine, so getting home and finding out you didnt put gravy is bot only unpleasant but I then have to decide if it is worth driving across town to complain. Perhaps dont let people make the orders if they dont know what goes into each product
Not impressed with the wooden cutlery. Im not into slivers in my mouth thanks. Plastic cutlery is way better and reusable!!
Fast an friendly ...
Overall good food great service usually. Through this covid-19 pandemic I appreciate the promotion for free coffee for essential workers! But as an essential worker employed in the Dr. F.H. Wigmore hospital I feel that pop should be included in this promotion. Not everyone drinks coffee!!
Good coffee, good value, passable food, inconsistent customer service. Standard fast food fare
Great coffee
McDonalds is McDonalds. Pretty well the same no matter which of their worldwide locations you go
Service was fast and for fast food it was ok.
Love the coffee. Place is clean and well run
Very clean restaurant free parking handicap accessible building doors and bathrooms. Definitely go again one of the better McDonalds I have been to.
Food was good! Love that the did renovations a while ago
Order made wrong as usual
Its McDonalds. You know what your getting but good in a pinch.
Fast
Drive thru in the morning is fast and very friendly
A good place to go when in a hurry
Its good. Greasy like all fast food is.
Its McDonalds,food is regular. The staff keep the place clean and inviting.
Good food. Excellent servive.
Best coffee
Friendly service!
They always get my order right in the drive
Clean and fast but dont expect sandwiches to be assembled neatly. Filet o fish cheese , more cheese off filet than on. Angus burger looked nothing like picture...nothing at all.
Solid and consistent. Very rarely get an order with an error. Get the app for great discounts!
Its McDonalds. Good place to go if your constipated.
Just like every other McD
Take this clown very seriously.
Excellent place
Super fast service. Order accurate.
Poutine was great
Good
Food is good, the reason for the four star review is the french fries did not meet the normal Macdonald s standard for crispness.
Not bad but some flies here are annoying. Winter will help
Runny eggs and cold hash browns
Decent
Wonderful site...take the dinosaur tour with a ranger
Went for coffee last night with friends and ordered a meal. Noticed after a couple hours that my cup was leaking and asked for a new one. I was treated like a liar and was not given a new cup. Very dissatisfied. You would think a new cup was going to come out of the managers pay cheque.
Great facilities.
Nice
Long wait every time we go, always mess up order, dirty, cold food and horrible quality, rude workers with really bad attitude and manners
The place is alright, the food isnt the healthiest for say, but its definitely good, the people are friendly and its pretty quick. Definitely a four star!
Good coffee grest food
Just popped in to grab an iced coffee. Cheaper than timmies
The morning drive through staff are so sweet and friendly.
Its ok but not the best if you want a good date spot
Cheap burgers
They need to check there order more so they are correct they always forget something so frustrating.
Absolutely amazing staff! Everytime I go there the staff are all extremely friendly and professional. Stop there often when traveling through Moose Jaw as it is consistently great service!
As far as McDonalds goes - the drive through is fast, the orders have been accurate and the staff have been friendly. Likely one of the best McDs I have been to because of consistency.
Fast
Awesome foods and awesome crews aNd staffs
Its ok
SERVICES IS GOOD PARKING IS GOOD THEY HAVE DISABLED PARKING AS WELL THEY HAVE DRIVE THROUGH IF YOU ONLY WANT COFFEE YOU CAN
Fine.
McDonals, what more can I say
Its McDonalds
Best Scottish cuisine in Moose Jaw!
Good clean store with fast services...and good food
Horrible service this evening, ten minutes waiting to order and another 15 waiting for meal. When I asked manager what the delay was he indicated they only cook to order after 7pm. Also not very accommodating about the delay and also was busy making customers move out of back section seating to front seating because he needed to get area cleaned even though they had no signage indicating this. Poor, poor service it will be a long time until I return to the Thatcher Drive location.
They didnt get the order right
The food was so fresh that I burnt my tongue.
Had lunch with family here, order was right and food was good but the cleanliness was terrible, dirty tables and about 10 flies constantly circling the very small dining area. Edit: They forgot the yogurts in the happy meals, and dipping sauces for the nuggets :(
Got order wrong and when told they said oh well there is nothing we can do because we charged you for 1 not 2 and when we went back to our vehicle and checked the receipt it was 1 large fries and 1 meal so that should have been 2 fries total. So to sum up: bad service and average food that can be gotten elsewhere.
Love McDs!!!
Nice
